Individual giving supporter experience manager jobs in barnet, worcestershire

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting Employment Advisors to join our IPS service, you will be based in the Tower Hamlets team, working 35 hours per week and co-located in a mental health treatment team within the Borough. This service was awarded the IPS Grow quality mark and 'Good' Fidelity in 2023 and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

There are currently both permenant and fixed term contracts available. The fixed term contract ends 31st March 2026 (maternity cover).

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV and answer the screening questions (cover letter optional). 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Wednesday 2nd July (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interviews: 4th - 8th July (please note you may be contacted prior to the deadline.)

Final Stage interviews: Monday 14th July

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.

Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.  We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.

As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

About the Role:

1. Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
2. Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
3. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. 
4. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
5. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
6. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.

About You:

To be successful in this role, you will need:

1. Significant supporter/customer care skills obtained from the commercial or charity sectors.
2. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
3. Experience of working with Customer Relationship Management (CRM) software.
4. Experience of developing innovative and creative engagement programs for supporters/donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good organisation, coordination and project management skills.

Why you should apply:

Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

1. Brief job description

Role: Senior Philanthropy and Partnership Manager
Salary: £35,000 - £45,000 based on experience
Holiday allowance: 25 days per annum plus UK bank holidays
Contract type: Permanent
Probation period: Three months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager
Line Manager: Fundraising and Partnership Lead
Start date: As soon as possible
Application closing date: 23:59 (BST) on Monday, 7 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

2. About Save the Rhino International – leading the charge!

At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.

We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.

Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.

Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2025, we raised £3.4 million in support of our conservation partners in Africa and Asia.

3. About the Role

This is a brand-new role with the exciting opportunity to help shape and grow Save the Rhino International’s fundraising from high-net-worth individuals, charitable family trusts and foundations, and corporate partners who share our passion for conservation. As Senior Philanthropy and Partnership Manager, you will lead on building and managing relationships with both new and existing supporters, helping to secure significant funding to support our long-term goals.

You’ll be responsible for the full supporter and partner journey, from identifying and approaching new prospects, to developing tailored proposals, making personal asks, and delivering excellent stewardship. You’ll bring a collaborative approach, strong communication skills, and a flair for building lasting partnerships based on shared values and trust.

This is both a strategic and hands-on role, working closely with colleagues across fundraising and communications. It’s ideal for someone with a strong track record in philanthropy and partnership fundraising who’s ready to take the lead and make a real impact for rhinos in the wild.

Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential. 

4. Key Responsibilities

• Strategic planning and direction
  • Review and refine the philanthropy and partnerships objectives and targets within our 2025–2030 organisational strategy, annual workplans and budgets, with the aim of increasing five- and six-figure donations
     
• Prospect identification and pipeline development
  • Identify new prospects across high-net-worth individuals, family trusts and foundations, and corporate trusts and foundations
  • Maintain and develop a robust pipeline of prospects and funders, using data insights and forecasting to inform planning and prioritisation
  • Conduct due diligence to ensure alignment with Save the Rhino’s values and ethical fundraising practices
     
• Relationship building, cultivation and stewardship
  • Nurture long-term relationships with existing and prospective high net-worth individuals, charitable family trusts and foundations, corporate supporters, and Donor-Advised Funds
  • Proactively build and leverage networks, including through Save the Rhino’s Patrons and Ambassadors programmes, to unlock new opportunities
  • Assess and respond to new partnership enquiries (philanthropic or corporate), exploring alignment and developing tailored approaches
  • Design and deliver effective stewardship plans for all high-value individuals, charitable family trusts and foundations, and corporates, ensuring timely acknowledgement, reporting, and ongoing engagement
  • Collaborate with the communications and marketing team to create tailored materials and supporter journeys for corporate and philanthropic audiences, using automation where appropriate
  • Strengthen relationships over time by providing personalised impact updates through reports, conversations, thank-you notes and other meaningful touchpoints
     
• Proposal development and income generation
  • Develop and present engaging, personalised funding proposals, applications and pitches for philanthropic and corporate audiences
  • Manage grant processes related to high net-worth individuals, charitable family trusts and foundations and corporate partners, ensuring all funding requirements, deadlines and expectations are met
  • Support the wider fundraising team in managing shared donor or partner relationships as needed
     
• Data management and compliance
  • Ensure all supporter and partner activity is accurately recorded in the CRM and used effectively for relationship management
  • Manage administrative tasks, including creating invoices, preparing contracts and memorandums of understanding, and tracking income and expenditure against the budget
  • Uphold GDPR, data protection, and fundraising best practice across all philanthropy and corporate partnership activity, ensuring fundraising is ethical, inclusive and legally compliant

5. Person specification

Essential skills and experience

• Proven ability to design and implement fundraising strategies for high value donors, including developing cultivation, solicitation and stewardship plans
• Minimum 3 years’ fundraising experience with high net-worth individuals, family trusts and foundations and proven track record of securing and managing significant five and six figure donations
• Experience in developing stewardship and recognition strategies that deepen engagement and foster long-term support
• Knowledge of key sector regulations and guidance, including from the Charity Commission, Fundraising Regulator, and Chartered Institute of Fundraising, with a strong understanding of GDPR and data protection
• Experience using CRM systems and fundraising databases, with an understanding of how to apply data mining and segmentation strategies to support donor engagement and income generation
• Experience of developing high-quality funding proposals and narrative and financial reports
• Very strong interpersonal skills and emotional intelligence with the ability to build and maintain collaborative relationships across geographies and cultures
• Excellent written and verbal communication skills, with a proven ability to translate complex issues into compelling content that engages and inspires through storytelling
• Ability to work independently and accurately with attention to detail and meet deadlines as well as collaboratively as a part of cross-cutting teams across organisations
• Financial competence in budgeting, income and expenditure management

Desirable skills and experience

• Experience working within the conservation, wildlife, or environmental sector
• Experience managing partnerships, whether with corporates or other stakeholders, to deliver shared value and long-term impact
• Knowledge of international philanthropy trends and cross-border giving mechanisms
• Experience working with Donor-Advised Funds
• Familiarity with Salesforce or other CRM platforms commonly used in the nonprofit sector
• Understanding of corporate fundraising, CSR trends, or experience applying to corporate trusts and foundations

6. Protecting your data

Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.

SANE, a leading UK mental health charity, is seeking an experienced and entrepreneurial Senior Individual Giving Manager to join our Fundraising team. In this pivotal role, you will lead the development and delivery of innovative fundraising campaigns across multiple channels - including direct mail, digital, email and social media to grow our individual donor base, improve supporter retention, and increase legacy giving. Working closely with our digital, communications, and senior management team, you will manage regular giving programmes, design targeted legacy campaigns, and create compelling content to drive donations and deepen donor engagement. We are looking for a creative and strategic fundraiser or marketeer with a strong background in individual giving, ideally within the charity or not-for-profit sector. You should have experience running successful multi-channel campaigns, excellent copywriting and communication skills, and strong knowledge of CRMs such as Salesforce or Raiser's Edge. Familiarity with legacy fundraising and UK fundraising regulations is desirable. Above all, you will bring a genuine passion for mental health and a belief in the power of fundraising to create lasting change.

Job Title: Individual Giving Officer

Team: Fundraising

Location: Hybrid (split between home-working and London)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of the role

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.

Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.

Key Responsibilities:

Income generation

• Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
• Support the growth of individual giving income in line with annual targets
• Develop and deliver regular cash and legacy marketing appeals to a high level, including:
  • Developing propositions and cases for support
  • Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
  • Project management to ensure delivery on schedule and within budget
  • Managing relationships with agencies and suppliers including design and print
• Manage a portfolio of affiliate fundraising campaigns

Donor stewardship

• Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
• Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
• Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion

Data and reporting

• Produce campaign and programme level reporting and analysis
• Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
• Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
• Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising

Relationships

• Build strong working relationships with staff within various functions of the Ramblers
• Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey

The Person

Knowledge, Skills and Experience

Essential:

• Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
• Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
• Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
• Excellent communication skills, with the ability to tailor communications to a wide range of audiences
• Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
• Competent in the use of IT tools including Word, Excel and PowerPoint
• Experience of working with CRM systems

Desirable:

• Experience of working with the Salesforce CRM
• Experience of legacy marketing, or an understanding of charity legacy giving
• Experience of using digital marketing tools including Mailchimp and social media advertising platforms
• Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships
• A positive and professional attitude
• Excellent attention to detail
• Proactive and self-motivated with the ability to work independently
• Adaptable and flexible in a fast-paced, target-driven environment
• Strong sense of responsibility and accountability
• Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

We’re looking for a highly organised and proactive individual with a proven track record of developing supporter acquisition campaigns across multiple channels such as paid search and social, email, telemarketing and offline channels.

Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to change the lives of those living with cancer.

The Individual Giving Senior Executive - Supporter Acquisition will be instrumental in the success of the Individual Giving team during ambitious growth plans, aimed at increasing income by over 60% in the next 5 years. You will be responsible for the delivery of core elements of the Supporter Acquisition programme, developing engaging communications / products and activity across multiple channels, such as paid search and social, email, telemarketing and offline channels. You will lead and deliver projects for the recruitment of new supporters to identify new audiences, optimise response, grow the supporter base and contribute to the lifetime value of supporters.

Please see full details in the job description. 

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023. 

At Prostate Cancer Research, our supporters are at the heart of everything we do. We are committed to a fundraising approach that values authentic relationships and creates a "gold standard" supporter experience. This means going above and beyond to make every individual feel valued. We're searching for a Supporter Engagement Assistant who will be central to this ambition, helping us create "wow" moments and connecting our supporters directly to our life-changing research.

What you will do:

· Be the first point of contact for our rapidly growing supporter base, making a positive impact on their day through thoughtful and engaging emails, letters, and calls.

· Help to develop and deliver exceptional supporter journeys that increase satisfaction and long-term loyalty.

· Collaborate across the entire Public Fundraising department, gaining unique insights into events, major gifts, and individual giving campaigns.

This role is perfect for you if you are:

· A natural communicator who loves connecting with people from all walks of life.

· Super-organised, proactive, and known for your exceptional attention to detail.

· Passionate about going the extra mile and creating positive experiences for others.

We foster a collaborative, transparent, and supportive work environment. Using agile methodologies, we encourage autonomy and provide significant room for you to develop your skills and career. This is a fantastic opportunity to join a growing team and have a tangible impact in the charity sector.

Key Responsibilities

Supporter Care and Engagement

· Frontline Supporter Engagement: You will be the first port of call for our supporters, managing inbound communications across phone, email, and various digital platforms.

· This includes warmly handling enquiries, taking and processing donations, and escalating complex issues to ensure a seamless and positive experience for everyone.

· Creative Communications & Gratitude: You will take the lead on thanking our supporters and making them feel valued.

· This involves drafting personalised acknowledgements, finding creative ways to share the impact of their support, and sending welcoming messages to new event participants.

· Collaborative Team Support: Act as a key support pillar for the Public Fundraising Team, especially during peak times and events.

· Your role will be dynamic, involving everything from on-the-day event assistance to managing logistics and taking ownership of specific fundraising activities.

· Digital Community Management: Help us maintain a vibrant and supportive online presence by monitoring shared inboxes and assisting with the moderation of our social media communities during key campaigns and fundraising challenges.

· Process Improvement: Develop and maintain essential resources, such as FAQ documents, to streamline our processes and ensure consistent, high-quality information is shared with our supporters.

· In person support for several key owned events and other organised events each year, outside of core business hours as needed, for example – by supporting our London and Brighton marathon teams on the day (time off in lieu will be available).

Supporting Public Fundraising Campaigning and Administration

· Provide essential administrative support across the Events, Individual Giving, and Major Donor fundraising teams, contributing to the efficient operation of campaigns and activities.

· Work collaboratively with the Finance team to ensure accurate and timely processing, logging, and acknowledgement of incoming donations and fundraising income.

· Perform data entry tasks, including setting up new regular gifts, and creating and updating communication records within the CRM system (Access CRM).

· Support the administration and stewardship journeys for fundraising events, assisting with tasks such as registration support, participant communication, and logistics administration.

· Provide surge capacity support during busy periods, particularly for high-volume activities like Facebook Challenge moderation and campaign-specific administration.

· Assist with the preparation and mailing of supporter communications, appeals, and stewardship materials.

· Some on the day support for fundraising events and logistics planning and delivery. This may involve some work outside of core working hours for which TOIL would be available.

Collaboration and Operational Efficiency

· Work effectively within our evolving Agile framework, which empowers teams and individuals to work collaboratively with transparency, with key teams to plan, prioritise, and deliver high-quality supporter engagement activities.

· Build and maintain strong working relationships with colleagues across all teams, including Public Fundraising, Resources, Patient Projects, Finance and Communications, to ensure a joined-up supporter experience.

· Identify and suggest improvements to enhance efficiency and supporter satisfaction, wherever possible.

Database and Compliance

· Adhere to all Prostate Cancer Research policies, procedures, and the staff code of conduct.

· Collect and maintain records and data both on CRM and elsewhere regarding supporter interactions, enquiry themes, supporter feedback, questions, interests etc. For helping us to improve.

· Maintain a proactive approach to learning and professional development, seeking opportunities to enhance skills and knowledge relevant to supporter engagement, fundraising administration, and the cause of Prostate Cancer Research.

· Take responsibility for personal development to improve performance in the role and contribute effectively to PCR’s mission and strategic goals.

Skills and Competencies

Our ideal candidate would have the following:

· Demonstrable or transferable experience of an administrative or support role, within an office environment.

· Demonstrable pro-active growth mindset and excellent problem-solving skills.

· Proactive, eager to learn and support the work of PCR and colleagues.

· Very good written and verbal communication skills with the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly external supporters and patients.

· Strong customer service or supporter care skills, demonstrating patience, empathy, and a helpful attitude with excellent telephone manner.

· Strong accuracy and attention to detail with tasks such as data entry and with written communications.

· Experience with using Microsoft 365 applications (Word, Excel, Outlook etc.) and generally good IT skills including web applications and file systems.

· Ability to manage multiple tasks and prioritise workload effectively in a busy environment.

· Work effectively individually and as part of a team.

· A basic understanding of data protection and GDPR principles and maintaining confidentiality.

· An understanding of or interest in the cause of Prostate Cancer Research.

Desirable:  

· Experience working with a CRM system, particularly Access CRM or similar fundraising CRMs would be useful.

· Experience working or volunteering in the non-profit or health and social care sectors.

· Experience handling and processing financial transactions (e.g., taking donations over the phone).

· Experience using design or communication tools like Canva.

· Knowledge of fundraising principles or the Fundraising Code of Practice.

· Experience assisting with event administration or logistics.

· Experience using digital communication tools or social media in a professional capacity.

How to apply?

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.

For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.​  

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.

Be part of something extraordinary at Epilepsy Society. We are seeking a value’s driven Legacy and Individual Giving Lead to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy. 

Key Accountabilities 

• Responsible for the end-to-end management of the Legacy Marketing Programme, including Gifts in Wills
• In collaboration with the Individual Giving and Philanthropy Manager, develop and evolve the Legacy Marketing Programme, including In Memory and Tribute Fund marketing, in alignment to the Charity’s mission and strategic goals
• Execute and further develop a comprehensive legacy strategy, with a focus on retention and income growth through, tested supporter journeys, digital channels and automation. Planning for journeys to end with a gift in a will
• Optimise and create supporter journeys to increase propensity to give and drive loyalty and consideration among legacy and individual giving prospects
• Responsible for aligning legacy acquisition and retention marketing to the individual giving programme, to maximise uptake and engagement. In conjunction with their manager, work together to develop new ideas and best practices to improve the number of legacy pledges and the income from In Memory fundraising to increase annual gift amounts
• Achieve income targets that support the delivery of fundraising goals aimed at delivering in excess of £3m+ per annum
• Campaign Management: Plan, execute, and evaluate multi-channel fundraising campaigns, including direct mail, email, and social media, to maximize giving. Keep track of results and flag under or over performance in a timely manner

For the full job description, please download the recruitment pack attached. 

The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave 
•    A generous Employee Referral Scheme (refer a friend and earn up to £150) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Life Assurance (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the person specifications of the role.

A DBS (Disclosure & Barring) check will be required before appointment is confirmed.  

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment. 

Join Our Mission at Neuroendocrine Cancer UK

We are seeking a passionate and experienced Individual Giving Fundraiser to join our small, dynamic team during an exciting period of growth. This newly created role is pivotal in shaping and delivering our individual giving strategy, helping to secure the long-term sustainability of our work.

You will lead on developing and implementing initiatives to grow our regular giving and legacy programmes, while identifying new opportunities to engage and inspire individual supporters.

This is a fantastic opportunity for someone who is ambitious, creative, and ready to make a real impact in a growing charity.

About Neuroendocrine Cancer UK (NCUK)

Neuroendocrine Cancer UK is a national charity with a clear mission: to support and inform patients and families from diagnosis, enable access to the best care and treatment, stimulate research, raise awareness, and influence improvements in outcomes.

We deliver our mission through four strategic priorities:

1. Patient support and advocacy
2. Education and awareness
3. Research and innovation
4. Policy and service improvement

If you’re ready to bring your skills and passion to a cause that matters, we’d love to hear from you.

The Talent Set are delighted to be partnering with Asthma + Lung UK to recruit an Individual Giving Manager, leading on the retention of existing supporters and working across regular giving, lottery, cash appeals, and the charity’s online shop.
The successful candidate will deliver and grow a multichannel retention programme to improve supporter loyalty and increase lifetime value. With a strong focus on digital, this role will also use direct mail, SMS and telemarketing to deliver insight-led, personalised supporter journeys alongside a skilled and ambitious team.

Key duties include:

• Lead on the planning, delivery and evaluation of retention campaigns across digital, mail, SMS and phone, driving growth in income and engagement
• Deliver a high-performing mid-value donor programme
• Oversee the development of integrated, long-term journeys for new and existing supporters, in partnership with the IG Manager (Acquisition)
• Manage the online shop, including stock control, fulfilment and platform optimisation
• Build strong relationships with external suppliers and internal teams to ensure campaigns are effective, innovative and on-brand
• Report monthly on income and expenditure, finding opportunities to maximise ROI through reinvestment
• Foster a culture of testing, learning and innovation across the programme
• Line manage and develop the Individual Giving Officer

We’re looking for the following skills and experience for this role:

• Experience and confidence in delivering integrated direct marketing campaigns, both digital and offline, and has a strong understanding of data-led supporter engagement.
• Demonstrable experience of delivering retention and stewardship programmes across multiple channels
• Excellent project management skills, with the ability to lead on campaign planning, budgeting and analysis
• Experience in managing external suppliers and creative agencies
• A collaborative approach, with strong communication skills and stakeholder management experience
• Experience in line managing or mentoring junior team members

To be considered for this position please apply with your CV as soon as possible. Regrettably, please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Salary: £46,017

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

Location: Head office (Victoria) typically 2 days a week with remaining from home.
Flexible working: this role is hybrid with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are welcome. We would also consider applications from part time applicants working 4 days per week.

Role & Responsibilities

Our Fundraising team is growing and as such, we’re looking for a creative and passionate individual to join us in a brand-new role of Membership & Individual Giving Manager.

Membership is one of the key strategic priorities to achieve unrestricted income over the next five years, and in this role, you’ll be overseeing recruitment, retention and managing attrition of members, understanding our members and creating relevant offers and experiences. The role will manage income from individuals through appeals and growing income and support through our nature reserves. The time spent on each area be approximately, membership 60%, IG 30% and legacies 10%.

Our ideal Membership & Individual Giving Manager

• Significant experience in Direct Marketing including Individual Giving and membership/regular giving programmes
• Experience of digital marketing including use of social media to grow supporter base and raise income
• Experience using data, audience insight and analysis to optimise messaging and increase campaign effectiveness
• Experience delivering supporter journeys that are well planned, joined up, and motivate potential and existing supporters with a personalised and positive experience.

(Please see job description for full person specification)

Closing Date: 16th July 2025
Interviews: Are scheduled to take place on 28th July and 30th July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.

REF-222186

Our lovely charity client is seeking a highly motivated and experienced Individual Giving and Legacies Manager to join their dedicated team for a 13 month contract. This is an excellent opportunity for a fundraising professional to develop and implement a comprehensive strategy, focusing on legacy income development and securing sustainable funding for the organisation.

Key responsibilities

The Individual Giving and Legacies Manager will be responsible for:

• Developing and implementing a strategic framework for Individual Giving and Legacy fundraising to meet both immediate and longer-term financial needs.
• Creating and delivering a comprehensive legacy promotion strategy to maximise future income from bequests.
• Conducting regular analysis of the supporter database to identify legacy prospects, major donor potential, and strategic insights.
• Strategically identifying and cultivating new and existing prospects for both individual gifts and legacy pledges.
• Developing and implementing segmented donor care and stewardship programs for individual donors, major donors, and legacy pledgers.
• Leading negotiations to secure income from major donors and legacy pledgers.
• Working closely with the Communications, Income and Marketing Manager to set annual income and expenditure targets.
• Developing and managing relationships with donors, legacy pledgers, and influential stakeholders.
• Recruiting, training, and managing volunteers involved with individual giving and legacy fundraising.

Person Specifications

• Proven experience in developing and implementing successful individual giving and legacy fundraising strategies.
• A strong track record of achieving income targets and securing sustainable funding.
• Expertise in donor stewardship and building lasting relationships with supporters.
• Excellent analytical skills with the ability to identify prospects and strategic insights from donor data.
• Strong communication and negotiation skills, capable of preparing compelling materials and leading discussions with major donors and legacy pledgers.
• The ability to work collaboratively within a team and coordinate cross-organisational approaches to fundraising.
• A commitment to data protection best practices and ethical fundraising.

What’s on Offer:

• £39,160 per annum
• Full-time opportunity
• A flexible working set up, remote working
• A 13 month contract

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button via our webite.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

Main Purpose of the Role:

To be responsible for the implementation and day to day project management of the individual giving programme across both existing and new fundraising products, maintaining strong relationships with suppliers, members, volunteers and internal teams across Mothers’ Union to ensure the success of the appeals. As part of a small team you will be working closely with and under the direction of the Head of Individual Giving.

Key Responsibilities:

• To project manage multiple appeals delivering accurate campaigns on time, on budget to a high standard, meeting agreed targets.
• Analyse and interpret direct marketing campaign results, and produce regular reports, drawing conclusions, completing campaign reviews and making recommendations to improve future activity such as targeting and testing suggestions to improve performance of the programme and feed into longer term strategic plans.
• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable). Undertaking all activities in line with best practice standards and processes as set out by the IoF, Fundraising Regulator and any other bodies as prompted by the Head of Individual Giving.
• Write campaign briefs including campaign objectives, creative, digital, print and production briefs, feeding into decisions on creative approaches, copy and all technical aspects of the direct marketing programmes
• Write or amend existing copy and proof-read accurately. Critique, manage and evaluate work by external or internal agencies to a high standard and high level of accuracy
• Lead contact for our face to face fundraising activity, from briefing, monitoring and reconciliation to delivering training and fulfilling requests, including coordination of visits to Mother's Union projects
• Lead on any challenge events or wider individual DIY fundraising or organisational  income generating events as assigned, meeting agreed targets set by the Head of Individual Giving.
• Monitoring, managing and reporting of key KPIs including campaign income, spend and other performance metrics on a regular basis. Reporting to the Head of Individual Giving, highlighting variances and updating fundraising team reports making sure information is accurate and reconciled where necessary.
• Designing and delivering targeted training programmes for groups of fundraisers or members on behalf of Mothers’ Union as well as providing effective one-to-one campaign support as required.

Please refer our job description for more information.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 22 June 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.