Individual jobs

Partnerships Manager

Location: Fully Remote

Salary: £27,992 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 24th September 2025

We have an exciting opportunity for a Partnerships Manager to join our team and grow income from high-net-worth individuals and corporate supporters. You will identify, engage, and steward prospects to secure funding, while developing and implementing long-term relationship and stewardship plans.

You’ll be joining a passionate, fun, and target-driven team in a motivating environment, with the chance to make a real impact on the services we provide.

Key responsibilities include:

• Researching and identifying potential major donors, determining appropriate stewardship pathways, and involving Trustees or staff as needed.
• Implementing stewardship plans for major donors to secure five-figure gifts and above.
• Developing and supporting external fundraising committees to raise funds for local Forward Trust services.
• Researching and approaching potential corporate supporters, cultivating relationships, and securing funding.
• Collaborating across the organisation to develop engagement packages, partnership proposals, and progress reports.
• Managing the Fundraising Officer, providing support, motivation, and guidance.
• Representing Forward Trust at meetings, networking events, and conferences.
• Supporting the Head of Fundraising to develop strategies to maximise income from high-net-worth individuals and corporates.
• Ensuring data in the CRM is accurate, compliant with GDPR, and used effectively to inform fundraising activities.
• Managing and reporting on income and expenditure budgets, liaising with Finance, and contributing to reports for Senior Management and Trustees.
• Collaborating with other fundraising team members and participating in team meetings, supervision, and training.

What We’re Looking For

Essential Skills & Experience:

• Proven track record of major donor fundraising, securing five-figure sums and managing effective stewardship pathways.
• Proven experience in identifying, managing, and growing corporate supporter accounts of at least five figures.
• Experience managing at least one member of staff.
• Skilled at managing high-level relationships internally (Trustees) and externally (high-net-worth individuals).
• Experience managing budgets related to your area of work.
• Proficient in using a CRM or other database to manage contacts.
• Understanding of GDPR principles and their impact on fundraising.
• Excellent verbal and written communication skills, with the ability to explain complex issues clearly and compellingly.
• Strong attention to detail and ability to understand departmental income and expenditure projections.
• Willingness to attend fundraising events, which may be out-of-hours or away from home.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Worker to play a pivotal role in our Complex Needs Service in Kingston.

Sounds great, what will I be doing?

We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, client-focused support services. They should have strong knowledge of welfare benefits, housing options, relevant legislation, and health and safety practices, particularly in service users' homes.

They must be skilled in key working, support planning, and risk assessments aimed at promoting independence, with an understanding of issues such as mental health, substance misuse, and recovery approaches. The ability to liaise effectively with external professionals to enhance support packages is essential.

Proficiency in using computer systems for accurate case recording, along with good literacy and IT skills, is required. The candidate must also have a strong understanding of safeguarding, a commitment to personal development, and the flexibility to travel within the borough.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are seeking a new Finance and Administration Officer following the retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. This role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using our CRM (IMIS) and XERO, in addition to administration support.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 30th September.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

This assignment will be fulfilled at 30 hours per week across Monday–Thursday. The successful applicant will be required to visit the charity's Twickenham office at a minimum of once per week.

Fowler’s Syndrome UK (FSUK) is the only charity in the world dedicated to women (and afab) with Fowler’s Syndrome or Chronic Idiopathic Urinary Retention; a life-changing and poorly understood bladder condition that causes full or partial urinary retention.

The CEO is excited to welcome a proactive, purpose-driven, and resourceful Communications and Engagement Lead to join their small and purposeful team and support the next phase in their journey.

In this multi-faceted role, you will ensure that women affected by Fowler’s Syndrome, clinicians, researchers, and the wider public are intimately connected to the charity’s work.You will enable smoother pathways for women seeking support and for healthcare professionals looking to access educational resource, while also leading on a range of communications activities and awareness campaigns.

You will take responsibility for coordinating and facilitating online patient groups, supporting in-person events, and helping to manage FSUK’s Patient Council. Tasked with overseeing the development of content such as patient resources, you will also advance wider engagement across projects and research programmes and ensure that communications, whether via newsletters, social channels, or the website, reflect the charity’s voice and values.

While having strategic oversight and leading on the management of FSUK’s digital platforms, including their WordPress website and database consisting of patients and supporters, you will also maintain the charity’s fundraising pages. Through managing FSUK’s social platforms, you will at times also interact with the charity’s online community, responding with empathy as you engage and signpost to appropriate services such as the FSUK helpline, ensuring people feel heard, informed, and supported.

Lastly, raising awareness of FSUK will be one strand of the communications output, however the primary focus is to enable stronger connections and deepen engagement and trust with their valued community.

Emotional intelligence and well defined interpersonal skills are essential, as well as having proficient organisational ability and the aptitude to multi-task when working independently within this small, yet fast-moving team.

A background in patient, community, or stakeholder engagement will also be a valuable asset, alongside exposure to working within the health, charity, or research sector. You will have demonstrable experience producing content, alongside a track record of managing digital and social platforms (particularly Instagram).

Lived experience of Fowler’s Syndrome is not essential but would be a welcome bonus!

If you’re eager to play a vital role in nurturing FSUK’s patient community, enhancing the digital presence of a growing charity that ensures women living with Fowler’s Syndrome feel supported and connected, we’d love to hear from you.

Fowler’s Syndrome UK welcomes applications from people of all backgrounds and especially anyone with lived experience of FS. We actively encourage interest from racially and culturally minoritised individuals, those who are neurodivergent, part of the LGBTQIA+ community, or living with a disability.

Please get in touch if you would like to talk to us about any support that you may need in completing an application

• Salary: £38,341 gross per annum

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 28 September 2025

• First Interview Dates: Week beginning 6 October 2025

About the role

Our Philanthropy team at ClientEarth is growing! Come and join this passionate team and play a key role in building meaningful relationships that power our mission. The Philanthropy team is key to securing unrestricted income and supporting the organisation to achieve financial resilience. You will manage a diverse portfolio of supporters, including trusts, foundations, corporates, and individuals while growing our mid-level giving programme and building a strong pipeline of future donors.

Meet your Manager

In this role you will be managed by Sebastien De Menthon who is a Philanthropy Manager and joined ClientEarth in 2022, based in London. Sebastien discovered ClientEarth while studying anthropology and law at university. The high-leverage legal approach to achieve tangible progress on the climate and biodiversity crisis was immediately appealing. Since joining ClientEarth as a Philanthropy Officer, Sebastien has progressed to the Philanthropy Manager position where he supports and oversees two members of the Philanthropy Team. He has found that working in the Philanthropy Team has been a fantastic way to support ClientEarth's mission while learning about the world and developing skills in relationship management and communication. 

Main Duties

• Actively manage donor relationships across assigned portfolio of largely UK supporters with first class stewardship and reporting to secure renewals and uplifts of approximately £500,000 pa.
• Support with oversight of engagement with supporters ranging from £10,000 - £50,000. Galvanise and coordinate the European Philanthropy team to identify opportunities to uplift giving and ensure all supporters feel valued.
• Develop the pipeline of new donors through effective prospect research, network mapping and connecting with new contacts at external and internal events as a representative of ClientEarth.
• Support the Philanthropy Manager, Philanthropy Lead for Europe and all the Philanthropy Team to create the conditions for success in the European Philanthropy Team. Collaborating with colleagues across Europe inclusively to achieve shared goals and strengthen processes.

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of providing best practice donor stewardship and relationship development with demonstrable evidence of securing or managing five and six figure gifts
• Experience of identifying, cultivating and soliciting prospects
• Experience of raising funds from donors in different geographies
• Ability to write compelling communications materials including fundraising campaigns, donor reports, and proposals
• Strong alignment with ClientEarth’s values and commitment to our vision, and mission and equity, diversity and inclusion strategy objectives

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Are you passionate about reducing health inequalities and improving access to vital health services? Join BHA For Equality as a Community Engagement and Development Lead and help transform health outcomes for ethnic minoritised communities across Coventry.

Location: Coventry
Hours: 14 hours per week
Contract: Initially until end of September 2027

Salary: SCP 23 - 25, £33,366 - £35,235 per annum full time equivalent. Actual: Pro rata salary £13,346.40 - £14,094 for 14 hours per week contract. 

We're seeking a dedicated professional to coordinate and deliver community engagement activities that increase awareness of Tuberculosis (TB), Hepatitis B, HIV, and sexual health. You'll work directly with ethnic minoritised communities to increase awareness and improve uptake of vaccination, screening and treatment services.

What You'll Do

• Lead community engagement initiatives and health promotion interventions
• Develop strong relationships with community groups and healthcare partners
• Develop culturally sensitive information and resources including social media content, and promotional materials
• Deliver both one-to-one and group interventions tailored to community needs

Benefits of working with BHA:

• 25 days annual leave plus bank holidays pro rata
• Employee Assistant programme (includes income protection)
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Enhanced occupational sick pay
• Flexible working
• Comprehensive training and professional development opportunities
• Supportive supervision and team environment

If you would like more information about the post, please contact Agatha Devlin to arrange an informal telephone discussion.

You can apply by completing the Application Form on our website. Your application MUST DETAIL how you meet the points asked for in the person specification.

The closing date for receipt of applications is midnight 24th September 2025.

Interviews will be held during the week commencing the 6th October 2025.

Due to the nature of this post, an enhanced Disclosure & Barring Service search will be conducted on the successful applicant.

                                              Wellbeing Officer (12 months Fixed Term Contract)

The Vacancy

Wellbeing is an integral part of our lives both inside and outside work. We at the Methodist Church have always placed a great deal of importance on promoting good wellbeing and now we can take this a step further. An exciting opportunity has arisen for a wellbeing/HR individual with a special interest in wellbeing, to join the small wellbeing team within the Connexional team.

We are looking for someone who has a keen eye and interest in wellbeing. The main focus of this role will be to support first-hand the development of the wellbeing page on the Methodist Church website and the internal Intranet, ensuring that the content is updated and reflective of current trends. You will also contribute to the overall efficient and effective running of the team.  This role is an important part of developing, promoting and advancing wellbeing within the Methodist church.

About You

You should have good wellbeing knowledge and experience, project management skills, a real flair for attention to detail and the ability to develop a range of information resources and guidance materials. 

You should have the ability to demonstrate good generalist administrative skills, strong interpersonal and communication skills as with the ability to deal with difficult people and challenging situations.

Proficient user of MS Office (Outlook, Word, Excel, PowerPoint, Publisher) and website design and editing software.

Professional and positive approach, with a commitment to professional development and self-improvement.

Our work can be very emotive so it is important that you have a sensitive nature and are able to  demonstrate awareness of, and sensitivity to, issues of equality, diversity and inclusion, and a commitment to the unique value of the individual in all aspects of the Church’s life.

If you meet most but not all the requirements, we encourage you to apply. You may have other skills and experience that will prove useful.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing (We have recently been awarded the Investors in People Silver status)

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. 

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact us (details onour website).

Closing Date: Thursday, 25 September 2025

Interview Date (UPDATED): Tuesday, 14 October 2025

Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)

Location: The GAIA Centre (Lambeth, London)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent

Hours: 37.5 hours per week

The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:

· Close working relationships with Housing colleagues 

· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on 

· Specialist support for survivors at the moment of crisis 

· Provision of advocacy; supporting survivors to access safe accommodation 

· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager 

The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.

The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am October 2025

Interview Date: 13 October 2025

We are Living Streets, the UK charity for everyday walking.

Our mission is to achieve a better walking environment and inspire people to walk more. Join us and together we will create a walking nation.

We are looking for an enthusiastic and motivated individual to join our team as Project Coordinator to coordinate the delivery of a schools’ project in partnership with West Yorkshire Combined Authority.

You will be responsible for ensuring the project achieves its behaviour change aims, as agreed by the funder. This includes but is not limited to recruiting new primary and secondary schools onto the project, keeping active schools engaged, organising the distribution of resources, and supporting project audiences in the implementation of walking interventions.

You will be required on site and will therefore live within a reasonable travel distance (by public transport) of West Yorkshire.

Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role. 

We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to submit their application as early as possible.

Closing date: 05 October 2025 (midnight)

Interviews: 20 October 2025

Are you passionate about working within communities across Greater London to help reduce the impact gambling can have on individuals and families?

Do you want to make a difference by raising awareness of gambling-related harms with community groups across Greater London, to help build confidence in talking openly about gambling and support available from our service?

If so, one of the key priorities of GamCare London is to reach out to individuals, families, and communities to make it easier to talk about gambling and gambling related harms. This is done by working across the area to engage with underserved communities, to ensure everyone can access information and support.

As an Outreach and Engagement Practitioner you will be responsible for building effective working partnerships with professional services through the delivery of presentations, networking and creating new referral pathways. Your role will be integral in making the service accessible and embed support for gambling related harm across communities in Greater London.

Working hours usually are 9am to 5pm, Monday to Friday, however, to meet the needs of the service the role might include some evenings and occasional weekends.

About you

As the successful candidate you’ll be an excellent communicator (written and verbal) and have the ability to present and tailor content for a range of professional and public audiences on sensitive topics.

You will be experienced in community-based work and have the ability to work with a wide range of stakeholders, both internal and external, to champion our vision for gambling support in Greater London.

If you are committed to seeing better support for local communities and you would love to be part of an innovative and dynamic service, then we would love to hear from you.

About us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Benefits You Can Enjoy

· 33 days basic annual leave entitlement per annum including bank holidays which increases with service

· A generous pension scheme - we contribute 6% and you contribute 2%.

· Discretionary company sick pay from day one of service.

· Employee assistance programme – 24-hour support

· Cycle to work scheme

To apply, please click the apply button.

Closing date for applications: Sunday 28th September 2025.

Interview dates: Week commencing Monday 6th October 2025.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

This post is subject to a Disclosure and Barring Service (DBS) check.

We are looking to recruit a professional and experienced Project Manager to join our long running Housing Related support service in North East Lincolnshire. Working alongside a team of support workers, and the Mental Health Operations Manager, you will ensure the service provides flexible and bespoke, outcome-focused support packages to vulnerable single people, couples and families and expectant mothers over the age of sixteen to maintain their accommodation independently or who require HRS to access accommodation. 

You will offer support the Operations Manager to line manage a staff team to ensure that they are working to meet service user goals and aspirations. You will also undertake a range of holistic assessments. You will work in a strength based way to understand service user needs, and risk, creating support plans and accurate records on our ECCO system. 

You will have an eye for quality and a high level of empathy. You will promote a positive culture in our service and work to ensure that our service users meet their potential.

Vacancy Reference Number: 81793

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.

Location: Birmingham

Salary: Grade 3 - £31,133 per annum

Contract: Fixed term until April 2026

Hours: Full time – 37.5 hours per week

Closing date: Sunday 5th October 2025 at 11:30pm

Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.

About The Role

This role will be part of our partnership with a leading bank which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health negatively impacting people’s housing situations. You will deliver high quality housing advice and advocacy in line with the Birmingham hub’s local community priorities: supporting families experiencing homelessness, improving conditions in the Private Rented Sector and reducing barriers for those experiencing multiple disadvantages.

This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.

There will be an online briefing session about this role and the Lived Experience Coordinator for Birmingham at 2pm on Thursday 25th September. Please visit our website for the email address and we will send you the link prior to the date.

About You

You will have the ability to listen to, engage and work with individuals and communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. You will be able to carry out casework related interviews, maintaining detailed case records and offering advice and support to clients so they can make informed decisions as well as deliver group workshops and presentations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

In Birmingham hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply 

Please click ‘Apply for Job’ on the advert. You are required to submit an online application with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience points on the form. Please provide specific examples following the STAR format:

•Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge

•Ability to listen to, engage and work with individuals and communities

•Experience of delivering and/or ability to deliver group workshops and presentations

Please ensure you demonstrate how you address the behaviours below throughout your responses:

•We prioritise diversity and have an inclusive and open mindset

•We create change and align behind our strategy

Below is more information on the STAR method:

• Situation - the situation you had to deal with
• Task - the task you were given to do
• Action - the action you took
• Result - what happened as a result of your action and what you learned from the experience
• The STAR method | National Careers Service

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location:  Elstree & outreach venues

About Citizens Advice

Citizens Advice provides free, confidential, and impartial advice to help people resolve their problems. We campaign to improve policies and practices that affect people's lives. Our outreach services aim to reach individuals and communities who may face barriers to accessing advice.

Role Purpose

As an Outreach Worker, you will play a vital role in extending the reach of Citizens Advice services to underserved communities. You will work collaboratively with local partners, attend community events, and deliver advice sessions, including applications for disability benefits,  in accessible locations to ensure people receive the support they need.

Key Responsibilities

• Community Engagement: Build relationships with local organisations, community groups, and stakeholders to identify outreach opportunities.
• Advice Delivery: Provide high-quality, accurate, and timely advice on issues such as benefits, debt, housing, employment, and immigration.
• Accessibility: Organise and deliver advice sessions in community venues, including libraries, food banks, and health centres.
• Promotion: Raise awareness of Citizens Advice services through leaflets, social media, and community events.
• Data & Reporting: Maintain accurate records of client interactions and contribute to service monitoring and evaluation.
• Safeguarding: Identify and respond appropriately to safeguarding concerns in line with organisational policies.

Person Specification

Essential:

• Experience in advice work or community outreach.
• Strong communication and interpersonal skills.
• Ability to work independently and manage a varied workload.
• Commitment to equality, diversity, and inclusion.
• IT literacy and ability to use case management systems.

Desirable:

• Knowledge of welfare benefits, housing, or debt advice.
• Experience working with marginalised or vulnerable groups.

What We Offer

• Comprehensive training and ongoing support.
• Flexible working arrangements.
• Opportunities for career development.
• A supportive and inclusive work environment.
• Free Parking

Birthrights is the leading authority on the fundamental human rights of women and birthing people during pregnancy and birth and our work has never been more urgent.

We need a strong team-player and self-starter who can respond to all enquiries coming into the advice service and who knows when to seek further support, guidance, or information from the rest of the team.

Our advice and information manager, who works 3 days a week, will retain overall responsibility for the advice service provision, bringing the intelligence themes from the advice service to the wider training and advocacy work of Birthrights. You will be supported by the manager to respond and to confidentially record advice enquiries on two days a week, working directly with the advice and information manager and our Legal Lead on any more challenging enquiries that require a response beyond giving individual advice. For example, Birthrights might write directly to a Trust or raise themes from our advice work with the NMC or the Royal Colleges. You will coordinate your schedule with the existing Advice and Information Officer and Manager to ensure that two team members are available throughout the week, with overlap in working days for collaborative working and team meetings.

You will be an integral part of our team. We have a weekly advice team meeting and monthly team meetings. We use Microsoft Teams messaging and calls to support one another and to communicate throughout the day.

Birthrights is a small but mighty charity, and our reputation will be in your hands. We pride ourselves on our expertise in human rights law, and how it applies to maternity care, and on our empathetic and supportive service. We provide legal information, rather than counselling or legal advice, and we make practical suggestions on how and where to advocate to bring about a swift resolution of a rights-based problem. We signpost to other organisations when enquiries go beyond our core areas of knowledge.

As we continue to build capacity within the team, we are focused not only on meeting current demand, but also on looking ahead — identifying the evolving needs of those who may seek our support, and ensuring our approach remains responsive, impactful, and grounded in rights-based care.

We are committed to supporting women and birthing people to access care that respects their rights. Our support includes advocating when those rights are at risk and providing clear pathways for escalation when human rights are breached.

At the same time, we view our advice service as a vital driver of wider systemic change — both within individual NHS trusts and across the maternity system as a whole. Through this work, we aim to highlight patterns, push for accountability, and contribute to building a more just and equitable maternity system.

As the service continues to grow and evolve, we may be able to offer additional hours in the future — and we would welcome your interest in being part of that journey.

It's an exciting time to join us. In 2023 we celebrated 10 years as a small charity, keeping the lived experience of women and birthing people at the heart of everything we do. We continue to champion a human rights framework in maternity care and for human rights law to underpin the regulation of maternity care. You will be one of several new staff, working under a strong board, a new 10 year strategy and a new Chief Executive.