Individual Rights Officer Jobs in Home Based
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
![Kinship logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/2rh0eaqlrvm_2024_04_25_05_15_51_pm.jpg)
![images (3).jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/images_3__2024_04_25_05_15_50_pm.jpg)
![231016_Kinship_9873-1080x720.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/231016_kinship_9873_1080x720_2024_04_25_05_15_50_pm.jpg)
![steam-train-1-1-1024x576.png](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/steam_train_1_1_1024x576_2024_04_25_05_15_50_pm.png)
![KINSHIP-31012024-DL-05730-1-1024x683.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/kinship_31012024_dl_05730_1_1024x683_2024_04_25_05_15_51_pm.jpg)
The client requests no contact from agencies or media sales.
About Babbasa
Babbasa is an award-winning, Bristol-based, social enterprise with a vision to create a world where all people are inspired and able to realise their employment and enterprise ambitions, irrespective of where they live, their nationality, ethnicity, gender, race, sexuality or faith. Babbasa realises its mission through its subsidiary enterprises including Babbasa’s Youth Empowerment Programmes and Recruitment & Inclusion Services (BRIS) and our core values of Imagination, Determination and Kindness.
Babbasa supports low income and ethnic minority young people to prepare for the workplace as well as support employers to recruit diverse talent, develop cultural competencies and create inclusive work environments for all to thrive. The direct support for young people includes soft skills training, mentoring, and information and guidance support. The direct support for employers includes Recruitment, Inclusion Advisory Support, Cultural Competency Training, Research, Inclusion Needs Analysis and Onboarding Support. Over the next decade, Babbasa plans to grow its services to both young people and employers to respond to the pressing imperative to overcome the structural barriers to workforce inclusion and associated social inequalities in Bristol and beyond.
Job Purpose
Reporting to and supported by the Head of Impact, Learning & Organisational Development, this role is instrumental in building a solid foundation for the future of Babbasa. You will be responsible for trusts/ foundations grants research, applications, administration and impact reporting to funders. You will also work on building relationships with philanthropists and work with the Communications Lead in developing appropriate fundraising communications.
Core Responsibilities
Fundraising development
-
Identify and pursue new funding opportunities for our youth empowerment programmes, as well as for research and innovation opportunities to expand our existing offer.
-
Responsible for trust and foundation grant applications, including bid conceptualisation, proposal writing, fundraising budget creation and application review.
-
Support / develop relationships with philanthropists with a view to securing major gifts and legacies.
-
Maintain and develop authentic and collaborative relationships with key stakeholders to effectively steward them.
-
Work with and deputise for the Head of Impact, Learning & Organisational Development to steward funders with the aim of achieving Babbasa’s annual revenue target.
Management & Reporting
-
Responsible for producing evaluation reports as per each funder’s reporting schedule, working with other team members to ensure that the reporting is accurate and timely.
-
Track, review and report progress against the Business Plan to the Head of Impact, Learning & Organisational Development and the wider team using our Monday CRM system.
-
Continually review risks, feedback, procedures, strategy and approach to improve profitability.
-
Work with the Head of Impact and the wider senior leadership team to understand Babbasa’s strategic direction and priorities.
General Responsibilities
- Ensure young peoples’ comments, voices and suggestions are at the heart of service design and fundraising strategy
- Ensure internal administrative tasks and reports are completed in a timely and accurate manner as required by Babbasa and the activity funder.
-
Commit to Continuing Professional Development (CPD) to achieve and maintain professional standards of your role and area of responsibilities.
- To attend and take part in all core Babbasa meetings.
-
Contribute positively as part of a busy team to deliver business objectives.
Person Specification
You are fundraising aware – you know how to research and evaluate appropriate grant fundraising opportunities and manage the process of engagement. You have knowledge of the fundraising landscape in Bristol and of key funders for youth empowerment, social mobility and poverty reduction.
You have excellent communication skills – You have outstanding writing skills, attention to detail, and the ability to create bespoke fundraising materials for funders. You are a confident connector with the ability to influence decision making and you have an understanding of the social value and positive impact of Babbasa.
Stakeholder management / stewardship - You have the ability to develop and maintain relationships and make connections with and between organizations, institutions and individuals.
Working with others - You work to identify funding gaps in the organisation, scope and plan minor and major projects to address them, and successfully drive fundraising projects to completion, involving and engaging colleagues appropriately throughout. You develop and maintain excellent working relationships with stakeholders at every level – with the young people on our programmes, with staff in each department, with our external consultants, with our Board and with others.
Organised - You are well-organised and have good attention to detail. You juggle multiple deadlines and have a track-record of balancing multiple tasks and responsibilities. You are meticulous and able to prioritise conflicting needs. Effective and efficient – You are constantly reflecting on working practices and improving where necessary. A completer-finisher - you are able to work to deadlines, take initiative and are proactive in your approach to work. Problem solving – You are able to problem solve in a complex and rapidly changing environment.
IT knowledge – You have excellent IT know-how to support strategy, generate and produce presentations and evaluation reports and web and research skills to discover opportunities for fundraising and bids.
You’re aligned with our mission - You have lived experience and/or an understanding of the critical issues surrounding equality, inclusion and diversity, including structural issues around race and class, and how they impact young people with specific reference to their leadership and employability experiences. You believe that, with the right support, everyone has potential to achieve excellence, whatever that means for them.
Skills & Abilities
Essential
-
Strong written and verbal communication skills with the ability to craft convincing narratives and tailor these to a wide range of audiences.
-
Able to craft strong fundraising bids to an agreed brief and funder criteria.
-
Able to understand and synthesise complex information and convey this concisely.
-
Able to effectively steward and build relationships with a wide range of people, from funders to major donors, to Babbasa staff, its volunteers, and beneficiaries.
-
Able to comprehend top level financial information such as organisational budgets and identify funding gaps.
-
Ability to understand and articulate the critical issues surrounding equity, inclusion and diversity, including structural issues around race and class and how these impact young people.
-
Ability to use a wide range of IT applications including G suite, Microsoft Office, Monday, Slack, and others.
-
Ability to conduct independent research and produce compelling and concise reports.
-
Ability to proactively manage workload including seeking out new opportunities.
-
Strong team working skills and a willingness to work flexibly including working evening, weekend, and other unsociable hours.
-
Ability to think strategically such as mapping potential funding opportunities against a business plan
-
Strong prioritisation and time management skills.
Nice to have
-
Strong financial acumen e.g. reading profit/loss statements, development of budgets etc.
-
Ability to develop strategic or organisational plans e.g. fundraising strategies
Incentives
-
Work in an inclusive environment and with a friendly team who will support you to grow in your career
-
Work for one of the few organisations in the UK honoured with Queen’s Award For Enterprise for Promoting Opportunity through Social Mobility.
-
Be part of transforming the lives of low-income and ethnic minority young people in Bristol.
-
Help Bristol to become an inclusive city by directly working with us to address inequalities.
Benefits
-
31 days annual leave (including public holidays).
-
3% employer pension contribution.
-
Company laptop and mobile phone.
-
Access to flexible and hybrid working arrangements.
-
Access to Employee Assistance Programme.
-
Access to MediCash policy (upon successful completion of your probation period).
-
Opportunity to access learning and career development opportunities.
Next Steps
If you are interested in working with us and would like to find out more about this role or have any questions, we’d love to hear from you.
How to apply:
-
Please send a CV and cover letter outlining your suitability for the role.
-
Please complete our Equal Opportunities Monitoring Form.
-
We will be in touch with you as soon as possible to discuss your application
Please submit your application by midnight Sunday 23rd June. Shortlisting is scheduled for week commencing Monday 24th June, with in person interviews scheduled for Tuesday 2nd July.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support students to identify and achieve their goals and aspirations? We need a dedicated Wellbeing Officer to join our Wellbeing Team. You’ll be responsible for building excellent rapport with students and working with the Head of Student Wellbeing, Quality and Impact to develop support plans and resources for the students to be their best self.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.
Main responsibilities
-
You’ll work with the Wellbeing team and wider staff to manage daily interactions with students
-
You’ll be responsible for student welfare and safeguarding at various sites
-
You’ll advise staff on student’s goals, needs and communication strategies to help the student get the best learning experience
Who we’re looking for
-
You have experience working within a social care environment and providing services that directly empower and enable disabled people
-
You have experience working in a way that promotes self-advocacy and supports people to make their own choices
-
You have the ability to build rapport with people at different and different abilities
-
Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible to provide the best possible service.
Please send us your CV and a cover letter. In your letter, please tell us:
-
What are the top three qualities that make you an excellent Wellbeing Officer?
-
What skills do you have to support students with varying communication needs?
-
How would you contribute to Share’s journey towards excellence in Autism?
Please also complete our equal opportunities form which can be downloaded on our website. If you would like to have a chat about the role, please contact a member of the HR team.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
We look forward to receiving your application.
Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes.
Our Education Programmes are focused on engaging primary schools, secondary schools and sixth form colleges across the UK to take part in our programmes and ensure LGBT+ young people can thrive. Just Like Us has already worked with thousands of schools and gained recognition for our Growing up LGBT+ report (2020) and our Positive Futures report (2023). By 2025, we aim to reach more than 60,000 school pupils annually through our programmes.
This role is critical to the delivery of this mission and will support the Head of Education Programmes to meet the needs of our several thousand-strong school network so that we can reach even more LGBT+ young people across the UK. This role will be working across School Diversity Week and the Pride Groups programme.
This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team.
We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.
Please see the application pack for more details and how to apply.
Job description
Programme delivery:
- Support the Programmes Team to deliver our programmes, including Pride Groups, School Talks and School Diversity Week
- Manage the administration of Education Programmes
- Act as a first point of contact for schools on our programmes, answering questions, sharing new resources and encouraging participation. This includes engaging with new schools to increase our networks and managing a busy inbox
- Engage new schools to increase our networks, including representing the charity at conferences and events
- Maintain good relationships with school contacts, lead on liaising with school staff to confirm bookings, monitoring invoices, membership and renewals
- Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year.
- Support the delivery of our education programmes, including delivering talks, and training for teachers and other education stakeholders on LGBT+ issues
- Support with the creation and development of education resources
- Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
- Support our marketing and communication initiatives, writing emails and monitoring open rates
- Assist with the maintenance of our online portals of resources for school staff and the online school staff networks
- Support programme effectiveness by streamlining internal workflows and procedures
Cross-team working
- Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose
- Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences.
- Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.
Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.
The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.
Applicants must have the right to live and work in the UK.
Please see the application pack for more details and how to apply.
The Grants Officer will work in the Grants Team as part of the wider Development Department, to manage a portfolio of grants that fund the organisation’s work.
ClientEarth’s Development Department is responsible for raising and managing funds to enable the organisation to deliver its mission – using the power of the law to bring about systemic change that protects the earth for – and with – its inhabitants. The department is formed of several fundraising strands: a Grants Team and a Business Development Team that manage and secure funding from trusts, foundations, and institutional donors; and a Philanthropy Team, working with a wide range of individuals and organisations to raise primarily unrestricted gifts to support ClientEarth’s work.
Meet your Manager
In this role you will be managed by our Head of Grants, Eleonora Arcese. Eleonora joined ClientEarth in 2016 and is based in London. She leads the team that manages and stewards ClientEarth’s growing funding portfolio, which includes foundations, trusts and statutory and institutional donors. Prior to joining ClientEarth, she worked for a number of environmental NGOs where she managed a portfolio of projects focused on EU and international climate and energy policy, sustainable development, and conservation.
In her spare time, Eleonora is also a Trustee of the Board of the Hawks and Owls Trust, in the UK.
Main Duties
- Funding portfolio management - Have a close and in-depth knowledge of their grants portfolio, including a sound understanding of the philanthropic, institutional and statutory funding mix;
- Internal and external communications - Meet with Trust, Foundation and Institution portfolio managers to discuss proposals, provide updates on the programmatic work, and to formally report back on financial, organisational and technical issues;
- Project management - Effectively manage reporting and the grant renewal process from start to completion including working with multiple teams across ClientEarth’s European and international offices to ensure input from all avenues to complete proposals and reports in a timely and high-quality manner; and
- Financial planning and budget handling - Work with Finance and Programmes staff to develop individual budgets for funding proposals
- Systems and processes - Maintain funder database systems (Raiser’s Edge) and other organisational databases (SharePoint) on a daily basis
Role requirements
- Experience of working in a grant management or project management role for a charity, NGO, private or public entity
- Experience of reporting to private foundations including trusts
- Experience drafting proposals and securing funding from foundations and other funding institutions
- Experience and knowledge of budgeting, and organisational (e.g. not for profit/charity) finances
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
The client requests no contact from agencies or media sales.
Application Closing Date: 21st June 2024 at 23:00 GMT
Location: Remote within the UK through a hybrid work model preferred; strong preference for individuals in the greater London area to ensure team continuity and collaboration with episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: Full Time- 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, and internal pay policies including equity considerations, and budget. Due to how salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,500 per annum.
Benefits: We are in the process of improving our benefits package, to include a 10% pension contribution, remote and flexible work arrangements, generous family and sick leave, an employee assistance programme, health and life insurance, death in service x 4 salaries, income protection, and annual leave of 28 days plus all UK bank holidays.
About Global Greengrants Fund
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks, and independent funds, to support grassroots environmental and social justice action. Global Greengrants Fund believes solutions to environmental harm and social injustice come from people whose lives are most impacted. Every day, our global network of people on the frontlines and donors comes together to support communities to protect their ways of life and our planet. Because when local people have a say in the health of their food, water, and resources, they are forces for change.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of nine staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformative journey. The Finance and Grants Officer needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The Role
Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in collaborating across teams to support finance and grantmaking. They are responsible for the smooth running of all transactional processes for grants, payments, reconciliations, and financial reporting. They will also lead on any applicable system enhancements thus offering a critical and wide-ranging systems support role for the grantmaking charity. They will ensure that financial transactions are properly allocated, recorded, and maintained and assist in the preparation of audit data as well as supporting project reporting to aid in the preparation of the annual statutory audit and project reports.
As part of the finance and operations team, they will join a growing team currently staffed by four members in the UK. In the present accountability structures, the Finance and Grants Officer, GGF UK is line managed by the Director of Finance and Operations, GGF UK while building and working in more collaborative ways.
The Candidate Profile
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights, and/or grantmaking organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, grantmaking, and budgeting processes. They have cash management, banking, and payment experiences. They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.
The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.
How to Apply
Applications need to be submitted through GGF UK’s recruitment platform (Rippling) by June 21st, 2024 at 23:00 GMT. To apply, please apply via the link in the 'apply via website' button which will redirect you to GGF UK's recruitment platform (Rippling) and a detailed job description. You will be required to upload a current CV and complete a set of screening questions which will need to be submitted in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
We thank all those who apply, but only shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
This role will ensure the organisation is following robust financial systems and processes, carry out all day-to-day accounting tasks, and ensure timely production of financial information to inform management decisions. Most tasks can be done from home, however some tasks such as banking and petty cash reconciliation will require you to attend our offices. Once the initial training is complete you will be able to arrange your own hours, to be worked Monday to Friday.
This role is for a fixed period of 12 months, to cover maternity leave.
About You
A proven track record of relevant financial administration experience and competence in the use of Xero accounting software, Excel and other MS packages such as word and Outlook are essential. You will have an organised approach to workload and ability to prioritise tasks and meet deadlines, be flexible and adapt to the requirements of the role. You must be able to clearly convey financial information to non-finance colleagues.
This role would suit someone looking to increase their experience of working within the charity sector as part of a busy and friendly finance team, perhaps whilst studying to complete AAT Level 4 or similar.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Triage and Early Intervention Officer to join the Independent Domestic Abuse team in either our Preston, or Accrington Offices, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at either our Preston or Accrington Office. After six months probation you will be eligible to apply for hybrid working. All travel costs to and from appointments from your office base will be reimbursed.
As a Triage & early Intervention worker you will be:
- Making initial contact assessing and providing information to victims/survivors of domestic abuse
- Providing any immediate safety and support needs for the victims/and their children(s) including safeguarding when required.
- Providing administrative support to our wider team to support them in the delivery of advocacy to victims/survivors of mainly domestic abuse.
- Liaising with the police and other agencies to ensure all relevant information is collected including safe contact numbers and consent from victims/survivors.
- Gathering feedback from service users and collating this into monthly reports and contributing to monitoring information for the service.
- Participating in regular supervisions and reviews.
You will need to:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the myths, facts and misconceptions about domestic abuse.
- Understand Safeguarding issues, and the legal responsibilities surrounding these issues.
- Understand the needs of victims/survivors of domestic abuse.
- Understand the effects of trauma and the importance of trauma informed practice.
- Have a good understanding of the Criminal Justice System.
- Have strong crisis management skills and the ability to deal with stressful and difficult situations.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants and Contracts Officer
Internews works to ensure access to trusted, quality news and information that empowers people to have a voice in their future and to live healthy, secure, and rewarding lives. We envision a world where everyone can communicate freely with anyone, anywhere, and exchange the news and information they need to shape their communities and the world.
For 35 years and in more than 100 countries, we have worked with our local partners to build hundreds of sustainable organizations, strengthened the capacity of thousands of media professionals, human rights activists, and information entrepreneurs, and reached millions of people with quality, local information, improving lives and building lasting change. On issues ranging from health and the environment to conflict and governance, Internews has developed approaches that harness the power of media and information to create positive change.
Internews is a charity operating internationally, with administrative centres in California, Washington DC, London, and Paris as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.
Our commitment to a culture belonging:
Internews is passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, the self-taught, and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an Equal Opportunity Employer and encourage candidates of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply, and actively welcome those with alternative backgrounds and experiences.
About the role:
This is an exciting opportunity for a motivated Grants Officer to join our dynamic organisation. During this maternity cover, Grants Officer will report directly to the Director of Grants, Contracts and Compliance. They will work across all of Internews’ geographies to provide the highest standard of grant management support to partners receiving higher value grants from us. The incumbent will have a unique opportunity to learn about Internews’ work and to contribute meaningfully to the advancement of our missions across the World.
KEY RESPONSIBILITIES:
Grant Management and Compliance
· Provide grant management support to Programme Management Units, country offices and partners. Participate in regional portfolio reviews.
· Support start‐ups of partner projects by coordinating project stakeholders and ensuring that all relevant processes and procedures are in place.
· Develop guidance documents and procedures to enable effective and compliant operation of partner projects. Supports project teams in adapting Internews’ standard sub-granting policies, procedures and toolkits to country contexts.
· Review and sign off on alldue‐diligence assessments in preparation for sub‐granting to partners.
· When requested, support project teams and the Business Officers, in monthly spend and burn rate reviews and donor report submissions
· Monitor the compliance from HQ to satisfy organisational and donorrequirements.
· Monitor the implementation of partner projects to ensure the implementation process is in line with grant agreements; and proposes solutions to implementation issues. Quality‐assure partner reporting, and track co-financing liabilities.
· Provide end-to-end management of partnership agreements, including drafting.
· Participate in project close-outs. Contribute to audit; support the audit manager on queries about sub-grants.
· Maintain records on the organisational grant management system.
Partnerships and Development
· Design and implement grant management and compliance trainings for partners and Internews staff.
· Identify and document best grant management practices from individual grants, works with M&E colleagues to coordinate debriefings with stakeholders.
· Advise development colleagues on key considerations relating to donor and statutory compliance requirements as related to sub-grants.
· Contribute to the development of partner budget proposals to ensure their appropriateness and compliance.
· Transfer grant-management expertise to country offices
· Support country office leadership teams to identify requirements and recruit grant management staff;
· Deliver trainings for key grant management staff in country offices and PMUs.
Expert advice
· Manage and develop the grants expertise at GC&C team ensuring the highest standards of grant management support to PMUs, country offices and regional and multi-country portfolios as required.
· Provide ongoing feedback to the Director of GC&C on required improvement and updates on donor regulations and contractual obligations to ensure organisational knowledge is built and improved continuously, with particular focus on the consistence and continuous improvement of sub-granting processes.
· Ensure good knowledge management across grants, including key project documentation, to enable all teams supporting the grant to access information and provide a fully auditable trail.
· Contribute to annual work planning and budgeting process.
Essential Skills and experience:
· Demonstrated experience in the context of international non-for-profit.
· Strong experience in the development and implementation of grant management processes and procedures.
· Deep understanding of rules of major European donors, including the European Commission, SIDA, and FCDO.
· Proven track record in conducting due diligence on organisations and their policies, ensuring compliance and alignment with standards.
· Proven track record in grant management training and mentorship for grantees.
· Comprehensive understanding of the setup, governance, and business models of non-for-profit organisations and media
· Exceptional verbal and written communication skills in English, enabling clear and effective interaction with stakeholders.
· Proficiency in interpreting budgets and accounts, facilitating informed decision-making.
· High IT literacy, including proficiency in grant management systems (preferably U4B), Microsoft Word, Excel, and PowerPoint.
· Demonstrated self-motivation and initiative, with the ability to work autonomously.
· Effective organisational skills, including prioritisation, ensuring timely and accurate delivery of tasks and adherence to deadlines.
Personal Characteristics / team culture:
· Flexible problem-solver with a proactive 'can-do' approach, adept at overcoming challenges.
· Excellent interpersonal skills, capable of building rapport with individuals from diverse backgrounds.
· Self-motivated and capable of working independently, while also thriving in a collaborative team environment.
· Dependable and reliable, consistently meeting commitments and delivering results.
· Positive, resilient, and supportive under pressure, maintaining composure and effectiveness in challenging situations.
Desirable:
· Experience in one or several of Internews’ geographies of work: Asia, MENA, Africa, Europe/Eurasia, Latin America and the Caribbean
· Familiarity with the media sector, including trends, challenges, and opportunities.
· Understanding of the unique needs and challenges faced by independent media.
· Proficiency in Arabic, French, Russian, or Spanish.
Vacancy Timeline:
Deadline for applications: 13 July 2024.
Please note that applications will be reviewed as and when they arrive. Interviews may be scheduled ahead of the vacancy closing date.
This role will be located in the UK, therefore the successful candidate will need to be able to demonstrate their right to work in the UK prior to the start date.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Officer (fundraising)
£28,567.30 (per annum)
37.5 hours per week
Permanent Contract
Harrogate based (hybrid working available)
Closing Date: 23.59hrs 30th June 2024
Interviews will take place in Harrogate cJuly 2024
An exciting opportunity has arisen for a creative, dynamic fundraising marketer to join a newly formed team as part of a wider fundraising team. This is a fast-paced role, and we really mean it when we say no two days are the same. We have big ambitions to grow our income generation activity and to explore new ways of connecting with existing and new audiences to drive fundraising income targets. If you’re digitally savvy and can craft everything from a reel to a paid for ad, have an eye for a good story and know your way around e-marketing channels, we want to hear from you!
Key responsibilities will include:
- Develop and Implement comprehensive marketing workplans to promote fundraising activities and retail operations, aligning with our organisational goals and objectives.
- Create engaging content and collateral to support fundraising campaigns, events, and retail promotions across various channels, including digital, print, and social media.
- Manage social media platforms and online channels to raise awareness of fundraising initiatives and drive community engagement.
- Coordinate the design, production, and distribution of marketing materials for fundraising events, including posters, flyers, and digital assets.
- Collaborate with the fundraising team to develop compelling appeals, donor communications, and stewardship materials.
- Work closely with retail staff to promote shops, special offers, and events at charity shops through targeted marketing efforts.
- Conduct market research and analysis to identify trends, opportunities, and target audiences for fundraising and retail marketing campaigns.
- Monitor and evaluate the effectiveness of marketing activities, tracking key performance indicators and adjusting workplans as needed.
- Represent the charity at community events, networking opportunities, and retail-related activities to raise awareness and drive engagement.
Please see a copy of the full Job Description and Person Specification for this role at the bottom of this page.
Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK, but we are exploring becoming a sponsorship employer and hope to be able to offer this in the future.
Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Benefits include: -
· 35 days holiday per year (including Bank Holidays, pro-rata)
· Comprehensive Induction Programme
· Refer a friend bonus scheme
· Pension Scheme with an employer contribution of 8%
· Lifestyle discounts and savings
· Cycle to work scheme
· Employee Assistance Programme
· Access to staff support
· Free group life assurance
· Free DBS check
· Free car parking at Crimple House location.
Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice make up registered charity North Yorkshire Hospice Care. You’ll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond.
At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
Our Values at Work
North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.
We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.
This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.
NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.
Job Description
Marketing Officer
1.0 Job Purpose
As a Marketing Officer within our charity, your role is pivotal in driving fundraising and retail activities. Your primary responsibility is to devise and execute marketing workplans that effectively promote our fundraising campaigns and enhance the performance of our retail initiatives. By engaging with various stakeholders and utilising creative marketing techniques, you play a crucial role in generating income for our three brands: Saint Michael’s Hospice, Herriot Hospice Homecare and Just ‘B’.
2.0 Key Tasks
- Develop and implement marketing workplans to promote fundraising activities and retail operations, aligning with our organisational goals and objectives.
- Create engaging content and collateral to support fundraising campaigns, events, and retail promotions across various channels, including digital, print, and social media.
- Manage social media platforms and online channels to raise awareness of fundraising initiatives and drive community engagement.
- Coordinate the design, production, and distribution of marketing materials for fundraising events, including posters, flyers, and digital assets.
- Collaborate with the fundraising team to develop compelling appeals, donor communications, and stewardship materials.
- Work closely with retail staff to promote shops, special offers, and events at charity shops through targeted marketing efforts.
- Conduct market research and analysis to identify trends, opportunities, and target audiences for fundraising and retail marketing campaigns.
- Monitor and evaluate the effectiveness of marketing activities, tracking key performance indicators and adjusting workplans as needed.
- Represent the charity at community events, networking opportunities, and retail-related activities to raise awareness and drive engagement.
Operational
- Develop and implement marketing plans for fundraising events and campaigns.
- Create engaging content for promotional materials, including social media posts, email newsletters, and website updates.
- Coordinate with internal teams and external vendors to ensure timely delivery of marketing materials.
- Monitor and analyse the performance of marketing activities, providing insights and recommendations for improvement.
- Identify real life stories that can be used for communications activities in a sensitive and ethical way that is in line with our values.
Strategic
- Contribute to the development of long-term marketing strategies to support fundraising and retail objectives.
- Identify new opportunities for fundraising and retail growth through market research and analysis.
- Collaborate with the Marketing Manager and Heads of Income Generation to align marketing efforts with organisational goals and priorities.
Financial
- Assist in budget planning and management for marketing initiatives, ensuring efficient allocation of resources.
- Monitor marketing expenses and report on budget adherence to the Marketing Manager.
Regulatory
- Ensure compliance with relevant regulations and guidelines in all marketing activities, particularly in relation to fundraising regulations.
- To ensure that all campaigns, content, and material meet brand guidelines, the law and ethical best practice and to provide support to encourage other teams to meet such guidelines
Management
- Coordinate with volunteers and external agencies to support marketing campaigns and events.
- Provide guidance and support to colleagues involved in fundraising and retail activities.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Overarching responsibilities
· To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority.
· To live out our values, which drive all that we do, in the context of your everyday work following our behaviour framework.
· To work in accordance, and fully comply, with our organisational policies and procedures.
- To carry out all duties in accordance with the law, regulations, organisational frameworks, recognised professional guidelines and the have a commitment to FREDIE, integration and collective decision making.
The above is indicative of the current responsibilities of the post which may change from time to time in consultation with the post holder in line with the service need.
Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals, and regular contact meetings.
3.0 Terms and Conditions
Reports to: Marketing Manager
Responsible for: No management responsibilities
Hours: 37.5 hours
Location: Hybrid travelling to North Yorkshire Hospice Care sites
Job Types: Full-time, Permanent
Pay: £28,567.30 per year
Benefits:
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
Application question(s):
- Do you have the right to work in the United Kingdom?
- Have you held a full driving licence for at least 12 months?
- How many years relevant experience do you have?
- Please share any relevant experience you have that complement the needs of this role (Please provide detail up to 250 words):
- Looking at the person specification, please tell us how you meet the knowledge and skills requirements for this role including specific examples of how you feel this meets the requirements of this role (Please provide detail up to 250 words):
Work Location: Hybrid remote in Harrogate
Application deadline: 30/06/2024
Expected start date: 01/08/2024
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK, but we are exploring becoming a sponsorship employer and hope to be able to offer this in the future.
The client requests no contact from agencies or media sales.
Hours: Part-time, 18.75 hours per week
Contract: Permanent
Salary: £30,285 - £32,330, pro-rata per annum
Location: Stoke Newington, London
Start date: June 2024
Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.
The role:
Housing Officers work within PBHA’s Housing Team to provide a quality housing management service to tenants with additional tenancy sustainment needs. Post holders will work from PBHA’s main office in Haggerston, with access to local offices where appropriate. However, most of the work will be in tenants’ homes in the community. The post holder will be issued the IT equipment necessary to facilitate mobile working.
Aims of the post
Housing Officers work with vulnerable tenants to enable them to sustain their tenancy and participate in their community.
Specific Responsibilities
• To be responsible for working a caseload of tenants within a locality.
• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.
• Regular contact with tenants as per plan.
• Provide a weekly housing management drop in at PBHA’s hubs.
• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income
• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.
• Liaise with housing officers, the finance and adult learning departments to provide effective prevention and management of rent issues, escalating where necessary in accordance with arrears policy and standard operating procedures.
• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.
• Assist in the moving in/out process.
• Ensure tenants understand their rights and responsibilities in their occupancy agreements.
• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.
• Inspect and order furniture, assisting tenants where they are able to do so.
• Recharge former tenants where applicable.
• Carry out regular building inspections, helping tenants to report repairs.
• Take pride in PBHA’s property and assets and encourage tenants to do so.
• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as gas servicing.
• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.
• Report safeguarding concerns as appropriate.
Customer Focused Services
• Promote and support tenants/participants to access PBHA’s participation and co-production opportunities.
• Adhere to lone-working procedures.
• To positively promote and signpost tenants and participants to report complaints in line with PBHA’s practice.
• To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments.
• To take collective responsibility for any shortfalls identified through complaints.
• To act within the Professional Standards for engaging with complaints as set by the Chartered Institute of Housing.
Team Responsibilities
• Providing a reception service at the office.
• Involvement in the selection and induction of new workers and volunteers.
• Taking part in planning the team’s work and the annual plan.
• Ensuring that proper records are kept and information is passed to other team members as necessary.
• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.
• To meet required standards and contract compliance o commissioning bodies where PBHA delivers a service.
General Responsibilities
• Participate in key meetings
• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required
• Promote, develop and support PBHA’s ethos, values and impact
• Provide cover for other managers and workers
All staff are expected to:
• Work co-operatively as part of a team and with other teams
• Be involved in the selection and training of new workers and volunteers
• Participate in staff training and development activities, staff supervisions, appraisals and all relevant meetings
• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary
• Plan and organise own work with a minimum of day to day supervision
• Undertake all other reasonable duties
General Information
Please note that:
• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.
• All PBHA work premises are non-smoking.
Access Information
The post is based at our Hubs. The Kingsland Hub site has one level and is accessible to wheelchair users. Clissold and Isledon Hubs have step-only access. The role involves travel within Hackney and Islington and working in tenants’ homes.
Accountability
The post holder is accountable to the Housing Coordinator (Supported Housing).
Main Conditions of Service
This is a part-time position. The post is for 18.75 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.
Annual leave entitlement is 26 days per year (pro rata) plus normal bank holidays pro rata (inclusive of bank holidays). This will rise after each completed year of service to a maximum of 30 days (pro rata).
Salaries are revised each year. The starting salary for this post will be £30,285 pro rata (SCP 8-12).
The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems.
• To have an understanding of the particular wellbeing needs of minority ethnic groups.
The competencies required for the post are the ability to:
• Can positively contribute and take initiative; good negotiation skills
• To be positive, resourceful, and resilient when working in a challenging environment
• Able to constructively challenge and lead positive change
• Promotes positive risk taking and helping people to find their own solutions to engrained challenges.
• Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities
• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity
• Ability to manage, plan and take responsibility for your own caseload
• Organise work effectively by prioritising, planning and excellent time management
• Establish productive partnerships with a range of key stakeholders
• Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.
The successful candidate will need to be committed to:
• PBHA’s Equality and Diversity policy
• Co-operative team working.
• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
PBHA offers in return:
• 26 days annual leave plus bank holidays, rising to 30 days with service
• Company pension scheme with employer matching up to 5% of contributions
• Agile working
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
We are looking to appoint our first Chief Financial Officer to help drive change across the institution, to lead its financial strategy and enhance its financial stability enabling us to realise our ambitions to be the world’s leading design museum.
It’s an exciting time join the Design Museum’s senior leadership team. We have recently set out our vision and five-year strategy that focuses on how we can realise the transformative potential of design. Over the past two years we have substantially increased programming throughout our landmark building which is buzzing with energy and purpose. We have established Future Observatory as the national centre for design research for the green transition and been accorded IRO status in record time, the first independent museum to be recognised in this way.
As part of the dynamic senior leadership team, the CFO will work closely with the board and CEO/Director to drive change across the organization. This role will be responsible for leading financial strategy, leading strategic thinking about future income generation, and enhancing the organisation’s financial and operational stability to enable the museum to realise its ambitions. Leading the Finance and People teams this role has the key levers to shape the future of the museum.
The successful candidate will be a fully qualified accountant and be able to demonstrate:
- Proven experience in a leadership role;
- Experience at Board level and ability to work in collaboration with Trustees and colleagues;
- Understanding and experience of strategic risk management, finance audit and internal controls
This is an exciting opportunity for the right individual. We are looking for an inspiring and engaging leader with a highly strategic, financially and commercially astute mind, strong innovation and commercial flair with excellent business and negotiating skills. You will have proven leadership experience in a multifaceted organisation where the management of operational excellence has been integral to the success of the organisation. You will have an understanding of and interest in the opportunities to grow organisational success through appropriate strategies for people development as well as the ability to ensure a supportive and inspiring working environment.
If you feel you have the skills and experience to succeed in this role we very much look forward to hearing from you.
Please submit your CV, with a supporting statement describing why you would be the best person to join this team and make the Design Museum the best it can be.
Recruitment timings
Application deadline: Sunday 14th July, midnight
Shortlisting: approx. 18th July
First stage interviews: w/c 22nd July
Second stage interviews: w/c 29th July
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If your based from our London office, you will also receive £3,250 location allowance on top of your salary
You have substantial experience of working in a supported housing or general needs housing management environment and a good understanding of mental health, domestic violence, drug and alcohol issues. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Housing Management Officer.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Join us as a Housing Management Officer and you could soon be providing vital support to our Housing Manager Lead, as together you help us plan and organise all regulatory housing management activities. We’ll also rely on you to lead on day-to-day tenancy management, work with Area and Service Managers to support housing related services and ensure the compliance of housing related activities. Conducting regular inspections on properties, overseeing void reporting and assisting with the delivery of relevant data and analysis of voids – these are just some aspects of this interesting and varied role that’s all about delivering good quality homes and services to our tenants and residents.
To succeed, you’ll need Chartered Institute of Housing (CIH) Level 3 Certified Practitioner status (or equivalent) and an excellent understanding of void management, bad debt and maximising income, plus the relevant regulatory requirements.
You’ll also need experience of working in a customer-focused environment or service and an understanding of the issues associated with individuals who may have complex support needs. Comfortable working in partnership with other key agencies and local communities, you’re also adept at identifying and monitoring key compliance in respect of health & safety requirements relating to properties and tenants. What’s more, you’re well organised, great at negotiating and developing effective working relationships with a variety of stakeholders and happy to provide housing training to colleagues.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
As a Grants Officer at JRCT, you will be responsible for supporting the management, administration and development of the Power and Accountability Programme. This programme makes grants on Democracy, Corporate Accountability and Responsible Media
The role can be undertaken remotely, or based at our York office. The role is for 28 hours a week and we are open to flexible working patterns, including job share arrangements. We try to schedule meetings to accommodate caring responsibilities. Someone working remotely would be required to come to the York office for at least three days per month.
JRCT are looking for committed and dynamic individuals who are able to work in a small team and build relationships with a variety of people.
You are likely to be someone who:
Can build relationships with a diverse variety of people and organisations
Has an interest in Democratic Accountability, Corporate Accountability and Responsible Media practices and ideally some experience working in one or more of these fields
Has empathy and can provide support and understanding towards those we fund
Has strong communication skills interpersonally and in writing
Has good administrative and organisational skills and attention to detail
Has a general interest in and possibly some experience working in philanthropy
Has a good level of understanding of campaigning, advocacy, social movements or how change happens
Is strongly analytical and inquisitive
Has strong IT skills including Microsoft Office applications, social media and use of databases
Has first-hand experience of the voluntary sector, whether in a paid or unpaid capacity
Has experience of some of the social issues and injustices that the Trust is seeking to address through its programme
Has a commitment to justice and equity.
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We particularly welcome applicants from communities that have been marginalised in the UK, including: people from racialised communities, people with disabilities, people from refugee backgrounds, low income and working-class communities, and people from LGBTQIA+ communities, and those experiencing other forms of marginalisation, as they are underrepresented at this level.
The client requests no contact from agencies or media sales.
Hours: Full time, permanent - 37.5 hours per week (Flexible Hours considered)
Responsible to: Insight Manager
Direct reports: None
Location: Truro, Cornwall (Hybrid) or Remote (UK) with occasional travel to HQ, Truro, Cornwall
Role purpose:
ShelterBox is recruiting for an Insight and Reporting Officer to join our Insight team. The role will work closely with our Insight Manager, guiding and supporting our Fundraising and Communications colleagues to design, track and evaluate activities, embedding insight at each step of the way.
Our Insight team sits within our Fundraising Operations function, and together we ensure we are providing excellent, audience-driven supporter experiences, and making our data and systems work effectively across fundraising and communications activity. Over the last four years, we have seen uninterrupted growth, reaching a record-breaking global income of £26 million in 2023. This has enabled us to provide shelter and support to more people than ever before.
This post will help to embed an insight-led, supporter-driven and evidence-based approach to communications with both potential and existing supporters. By using insight to deliver exceptional supporter experience, we will drive engagement and lifetime value of supporters. The post holder will support our Fundraising and Communications teams, from selecting and segmenting the right audiences through to reporting and evaluating our results.
It’s an exciting time to join the team, as we embark on an organisation wide Business Systems Transformation Project, that will see us onboard a new CRM in conjunction with new finance, project and HR systems. The Insight and Reporting Officer will play an important role in the next step on our journey and will have the opportunity to help shape.
Who are we looking for?
We are looking for an enthusiastic individual with experience of statistical analysis, data interpretation, and reporting. We are seeking a strong communicator, who can work across teams and levels, explaining complex information in a clear and understandable way.
The successful candidate will have a passion for data and insight combined with an understanding of campaign analysis and reporting on key performance indicators (KPIs) such as attrition and LTV. In addition, they should be confident in managing multiple projects simultaneously and working with a broad set of objectives associated with fundraising and communications.
Duties will include but not be limited to:
- Providing end-to-end support with Fundraising and Communications activities, supporting teams in the design, selection, review, and reporting.
- Tracking activity results, looking for insight and ensuring that learnings are fed into future activities.
- Preparing evaluation reports for fundraising activities, drawing on statistical analysis and with particular emphasis on performance of segments and identifying areas for growth and innovation.
- Working closely with our IT reporting team to maintain existing reporting dashboards in PowerBI and design new data visualisations, reporting tools and metrics.
- Supporting the production of regular reports on KPIs for a wide audience, including our trustees.
- Developing an understanding of our supporter universe – who are our supporters, how do they engage with us, why do they support us and how can we provide the best supporter experience for them?
- Supporting the team to develop and implement supporter satisfaction measures and increase opportunities to capture insight from supporter conversations.
- Working closely with teams across Fundraising and Communications to consolidate learnings and insight from campaigns and activities to ensure continual development of programmes and testing strategies.
- Maintaining and expanding our Insight and Evaluation Library, documenting learnings and decisions for future use.
- Support the Insight Manager to champion and embed the use of insight within ShelterBox ensuring that everyone understands how to develop, use, and apply it.
- Ensure adherence to ShelterBox procedures and policies including those relating to data protection, safeguarding, safety, and security.
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.