Industry Services Senior Manager Jobs in Belfast

We are looking for an experienced senior analyst who can lead a broad range of consulting and improvement projects with national and local authority clients to assist them in growing and diversifying Shared Lives and Homeshare. 

The successful candidate will be skilled at both qualitative and quantitative analysis, project management, analysing complex performance, economic and demographic data, producing high quality presentations and reports, and facilitating and leading workshops, int4erviews and advisory groups to inform complex projects.

As well as a competitive salary, you will benefit from flexible working, 27 days annual leave (pro rata), birthday leave, and health and wellbeing support via Care First. At Shared Lives Plus you will join a dynamic, passionate, and inclusive team who believe that everyone should be able to choose who they spend time with and do what matters to them.

The Job and Person Specification is enclosed alongwith more information about our mission, values and the essential work we do as a membership charity making a difference to people lives.

Please contact us for more information or to submit your application.

Employer engagement (25%)

• Identify, initiate and develop links with a growing number of employers to broaden our member base and deepen engagement with members through world class customer service
• Support members and employers to host regional celebration events
• Support members and employers with professional qualifications, directing to specialist in-house teams where appropriate
• Grow the number of Accredited Company Training Schemes and/or Approved Apprenticeship schemes within the allocated region
• Work with Accredited Company Training Scheme (ACTS) Providers and Corporate Partners to maintain effective working relationships and explore opportunities for sustainable development
• Provide market intelligence to the Senior Management Team within a key account management framework.

Regional member development (25%)

• Key accountability for member engagement and recruitment in the region
• Support delivery of high quality member engagement through formal groups and committees whilst maintaining a keen eye on efficiencies
• Support the recruitment and induction of member volunteers

University and ‘On Campus’ (25%)

• Develop and grow partnerships with HEI-based chemical engineering departments, ensuring that you are a trusted partner for staff and students (undergraduate and postgraduate)
• Collaborate with with Chemical Engineering Societies to raise the profile of IChemE and the profession

General (25%)

• Act as a Champion for all IChemE activities regionally, nationally, and internationally
• Play an active role in company / departmental development projects and continued improvement initiatives
• Participate in industry body and public sector meetings to share best practise and increase market knowledge
• Provide the highest level of reporting against KPIs to peers, senior management and governance groups.
   

  These positions are based either at our Rugby (CV21 3HQ) or London Office (SW1P 1PR) however as these roles are UK field based roles, extensive business travel will be involved, including a requirement to frequently attend the IChemE offices in Rugby.
  
  Only candidates eligible to work in the UK will be considered.
  
  This is a permanent full-time role based on 37.5 hours per week working Monday through to Friday (core hours from 10:00-12:00 and 14:30-16:00). Flexibility will be required to meet business needs.
  
  The closing date for all applications is close of business Sunday 10 December 2023. IChemE reserves the right to interview exceptional candidates and make an offer of employment before this date should we wish.
  
  Starting salary is circa £38,000 (depending on experience).
  
  IChemE benefits of employment include:

  
  
   
• Annual performance reviews
• Training and development opportunities
• Company contributory pension scheme that matches employee contributions by 1.5 times up to a maximum capped 12% employer contribution
• Life assurance linked to being an active member of the pension scheme
• 28 days annual leave (plus bank holidays) for full time members of staff
• Company paid sickness leave after 6 months employment and increased at intervals based on length of service
• Employee Assistance Programme and wellbeing support
• Health cash plan (cash back on optical, dental, physio and more)
• Financial support to help cover the cost of professional membership subscriptions if relevant to your role
• Free parking and refreshments at our Rugby Office

Title: Retail manager
Salary: £16,365.44 per annum
Hours/Contract: Permanent, 28 hours per week
Based: Lisburn road shop
Closing date: 4 December 2023
Interview date: TBC

Our store manager is the most senior member of our team and will work closely with our retail district managers focusing on leading our people, products and culture, whilst driving sales and creating long term relationships with our customers.

You will be accountable for achieving maximum sales within the shop ensuring that direct costs are kept to a minimum. Using best charity retail practice, creative flair, and an ability to lead by example, you will enable the shop team to create an inviting shop which encourages sales and promotes excellent customer service.

Key responsibilities include maximising sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.

Gift aid is a vital source of income from donated goods and you should ensure that this is maximised when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas. You and your shop team will support the Area Manager in suggesting and implementing local initiatives to maximise sales and generate stock donations.

You will also support the recruiting, training and management of staff and volunteers leading by example providing regular updates to everyone involved, sharing good practice and promoting charity procedures and guidelines.
If you have a flair for retail and a real passion to work for a charity that really does make a difference to people, day in, day out, we want to hear from you.

What we are looking for:
· Good interpersonal skills and a passion for our brand
· A driven individual, who strives to maximise profit through achieving targets
· Experience in retail management, as well as the coaching and development of staff
· Patience, empathy and the ability to lead the team by example
· A can do attitude, with a good level of English, Mathematics and computing skills
· An emotionally intelligent individual, who is eager to learn and develop in the role

What's in it for you:

· Continued access to NHS Pension Scheme (subject to eligibility)
· Marie Curie Group Personal Pension Scheme
· Season ticket loan
· Loan schemes for bikes; computers and satellite navigation systems
· Continuous development
· Industry leading training programmes
· Employee Assistance Programme
· Flexible Working

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

• Home-based with monthly travel to Oxford and occasional travel within Europe.
• Full-time post – 37.5 hours per week
• Salary: £39,500 per annum
• Fixed term position until 31 December 2027
• Job reference code: EU Horizon Project Manager WP3
• Apply by: 11:55 pm on Wednesday 13th December 2023
• Interviews: 19th – 20th December 2023.
• Start: 1 March 2024 or as soon as possible.

About The Centre for Sustainable Healthcare

The Centre for Sustainable Healthcare provides research, training and strategic input to national and local health programmes. The Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. The programme is supported by our sustainability metrics team who evaluate the environmental, social and financial impact of clinical pathways and services, healthcare products and healthcare organisations. The Education Programme provides training and continuing professional development in sustainable healthcare and planetary health for healthcare professionals in the NHS, higher education institutions and medical schools, professional bodies and other healthcare organisations. The Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.

About the Horizon Europe Project: ‘KitNewCare’

The Horizon Europe initiative is the EU’s key funding programme for innovation and research to tackle climate change and achieve the UN’s Sustainable Development Goals. CSH is part of a consortium of organisations across the UK and EU that has been funded by Horizon Europe to develop and disseminate a model for sustainable healthcare. The ‘KitNewCare’ project will focus on the medical specialty of kidney care, due to its large disease burden (e.g. 10% of Europeans have impaired kidney function severe enough to impact their health status) and its significant resource footprint, particularly in the use of dialysis in clinical settings. The main pilot sites are in Poland, Spain, Italy and the Netherlands.

The project comprises several inter-related work packages, with different organisations leading or contributing to each package. These include: developing the knowledge base of sustainability trends, costs, hotspots and solutions across the EU; piloting organisational and workflow optimisations and technological innovations to improve sustainability in kidney care; and upscaling, disseminating and implementing solutions identified through the development of guidance, toolkits and training resources. 

About the role

The Project Manager for Sustainable Service Improvements in Kidney Care will be responsible for the successful delivery of Work Package 3 (Organisational and Workflow Optimisations), which focuses on selecting and piloting and evaluating changes in care delivery that bring environmental benefits, to inform best practice guidance in sustainable kidney care. This will involve monitoring and managing the relevant milestones, deliverables and risk registers. The Project Manager will link with part-time local project coordinators in 4 pilot clinical sites (in Italy, the Netherlands, Spain and Poland), to support them with setting up local implementation teams to implement and evaluate changes. The role will involve coordinating with other Work Packages including on training of local teams (WP6), metrics for evaluating the impact of changes (WP2) and developing best practice guidance (WP5).

Key Responsibilities:

• Project management of Work Package 3 (Organisational and Workflow Optimisations) of the Horizon Europe project on sustainable kidney care (KitNewCare).
• Coordination with other Work Packages as required.
• Collate information on known process/workflow/pathway optimisations in kidney care.
• Work with part-time local project coordinators in 4 pilot European kidney centres (Utrecht, Modena, Madrid, Warsaw), to:
  • build institutional commitment to sustainable healthcare;
  • establish and train local ‘Implementation Teams’ (to include representatives of clinical and management staff, patients and industry);
  • engage with local kidney patients to make them aware of the project and how they can contribute;
  • prioritise opportunities for process/workflow/pathway optimisation in kidney care in local context;
  • test and implement optimisations; evaluate the clinical, environmental, social and cost impacts, with support from academic partners (WP2);
  • contribute to evaluation of factors affecting implementation, with support from academic partners (Jonkoping University);
  • present case studies and learning to senior management in pilot institutions;
  • support implementation of successful optimisations in other care disciplines within the pilot institutions.
• Facilitate replication/evaluation of successful optimisations in additional European kidney centres.
• Contribute to dissemination of project outputs internally (to consortium partners) and externally, including through co-authoring of papers for publication and conference presentations.
• Provide supervision and mentoring to Sustainability Fellows in kidney care and kidney transplant care.
• Through consultation with relevant organisations, identify high impact prevention and kidney care improvement initiatives from across Europe and coordinate outreach to leading centres/stakeholders to offer assistance with evaluating environmental, social and cost impacts. Collate and share evaluation findings.
• Participate in consortium meetings and liaise and coordinate activities with the KitNewCare project manager and consortium members.

Please see the full job description attached.

• Home-based with monthly travel to Oxford and occasional travel within Europe.
• Full-time post – 37.5 hours per week
• Salary: £39,500 per annum
• Fixed term position until 31 December 2027
• Job reference code: EU Horizon Project Manager WP6
• Apply by: 11:55 pm on Wednesday 13th December 2023
• Interviews: 19th – 20th December 2023.
• Start: 1 March 2024 or as soon as possible.

About The Centre for Sustainable Healthcare

The Centre for Sustainable Healthcare provides research, training and strategic input to national and local health programmes. The Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. The programme is supported by our sustainability metrics team who evaluate the environmental, social and financial impact of clinical pathways and services, healthcare products and healthcare organisations. The Education Programme provides training and continuing professional development in sustainable healthcare and planetary health for healthcare professionals in the NHS, higher education institutions and medical schools, professional bodies and other healthcare organisations. The Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.

About the Horizon Europe Project: ‘KitNewCare’

The Horizon Europe initiative is the EU’s key funding programme for innovation and research to tackle climate change and achieve the UN’s Sustainable Development Goals. CSH is part of a consortium of organisations across the UK and EU that has been funded by Horizon Europe to develop and disseminate a model for sustainable healthcare. The ‘KitNewCare’ project will focus on the medical specialty of kidney care, due to its large disease burden (e.g. 10% of Europeans have impaired kidney function severe enough to impact their health status) and its significant resource footprint, particularly in the use of dialysis in clinical settings. The main pilot sites are in Poland, Spain, Italy and the Netherlands.

The project comprises several inter-related work packages, with different organisations leading or contributing to each package. These include: developing the knowledge base of sustainability trends, costs, hotspots and solutions across the EU; piloting organisational and workflow optimisations and technological innovations to improve sustainability in kidney care; and upscaling, disseminating and implementing solutions identified through the development of guidance, toolkits and training resources. 

About the role

The Project Manager for Workforce Training in Sustainable Kidney Care will be responsible for the successful delivery of Work Package 6 (Communication, Dissemination and Exploitation), which focuses on workforce training and local capacity building in sustainable kidney care. This will involve monitoring and managing the relevant milestones, deliverables and risk registers.

The Project Manager will link with part-time local project coordinators in 4 pilot clinical sites (in Italy, the Netherlands, Spain and Poland), to support them with setting up local implementation teams to implement and evaluate changes. The role will involve coordinating with other Work Packages including the development of best practice guidance and benchmarking tools (WP5), metrics for evaluating the impact of changes (WP2) and organisational and workflow optimisations (WP3).

Key Responsibilities: 

• Project management of Work Package 6 (Communication, Dissemination and Exploitation) of the Horizon Europe project on sustainable kidney care (KitNewCare).
• Coordination with other Work Packages as required.
• Oversee a review of existing workforce training resources for kidney care specialists in the UK and EU.
• Work with part-time local project coordinators in 4 pilot European kidney centres (Utrecht, Modena, Madrid, Warsaw), to:
  • Oversee the design, delivery and evaluation of training packages.
  • Manage the training of local ‘implementation teams’, including clinicians, managers, patients and industry representatives.
• Provide management and support for events and conferences to disseminate project findings; co-author papers for publication; lead internal and external presentations of outcomes delivered by CSH. 
• Support the establishment and cultivation of EU-wide professional networks focused on sustainable kidney care. 
• Oversee the translation of training packages into other EU languages, working with local clinical specialists and educators. 
• To participate in consortium meetings and liaise and coordinate activities with the KitNewCare project manager and consortium members.

Please see the full job description attached.

Marketing Lead

Salary: £34,237 - £38,235

About Voice 21 

Tackle a vital challenge, with great people. Voice 21 exists to transform young people’s learning and life chances through talk. We are aiming to be working with 2,000 schools by 2025. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

In July 2023, the Labour party announced its commitment to prioritise oracy and speaking lessons as part of its future mission for education. As a result, oracy’s impact is becoming recognised, with the topic and Voice 21 appearing on the front pages of the national newspapers. 

About the role

Voice 21 is an agent for change, a thought leader in the oracy space, and a continual professional development partner to schools. We’re really clear about the impact oracy has on young people, especially those experiencing economic disadvantage, and we have established strong brand awareness in the space. 

This year, we’re launching direct marketing to schools. Your role is to help position and market the Voice 21 membership (our product) to paying schools (our customer) and tell the story of oracy across the buyer journey. You’ll generate leads for our new business team to sign up and help position our services for long term impact.

What you’ll achieve in your first six months

• Build the foundations and take ownership of demand generation for Voice 21 and create campaigns that convert well, are imaginative, and educate and delight schools

• Build up a digital ecosystem of landing pages, webinars, content and collateral 

• Define and refine how we use copy and email marketing to capture new leads

• Understand and develop how we to talk to schools about oracy and what makes them tick

• Become a whizz on Hubspot and able to use it to convert leads

About you

• Experienced in B2B marketing, ideally in education or public sector for 3+ years

• You’ve planned and delivered marketing strategies and know what industry-leading practice looks like

• You can weave channels together to create a compelling buyer journey

• Your writing teaches and inspires, you make complex concepts come to life and feel relatable

• Commercially-minded, creative and analytical, you’re comfortable digging 

into data and experimenting with ways to enhance performance

• An adventurer - you’re happy treading a new path, you’ll creatively solve problems and aren’t afraid of experimentation, failure or changing direction

• You always plan ahead and make collaboration with other teams feel seamless

• A founder’s spirit - you bring a deep sense of ownership to what you do and can see things through

Your team

You’ll report into the Head of Growth and work alongside our Events and New Business roles. Around you, you’ll draw on the skills in our Learning, Impact and Influence team, Product and Customer Success. You’ll also work with our Senior Leadership Team and founders, Alice Stott and Amy Gaunt - who wrote the book on oracy!

Application details 

To apply: Please send your most recent CV and a document answering the questions below.

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 300 words)

Please also click here to fill out our Equality and Diversity Monitoring Form

Closing date: Sunday 10th December 12:00

Interview date: Between Monday 11th December to Tuesday 19th December

Start date: by the end of January 2024

Interview process

1. Apply online and submit and optional cover letter

2. Phone call: 20 minute call with Head of Growth, Rachael Forster 

3. 1st interview: CV based interview, competency and scenario-based questions

4. Short task prior to second interview

5. 2nd and final interview: task review and culture and technical interview

Tech stack:

• Hubspot Marketing and Sales Pro

• Salesforce

• Slack

• Campaign Monitor

• Zoom webinars

Where you’ll work: Remote, with travel to our London office (Stratford) and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based.

Contract: Permanent, subject to successful probation review after 3 months.

Why work for us?

We hope that we have given you a good sense of what life at Voice 21 is like and what the role entails - please see below for some more reasons to apply!

Holiday:  25 days annual leave plus additional Christmas closure period. Holiday entitlement increases are linked to length of service.

Benefits: Employer contribution to pension (5%), interest-free season ticket, cycle and technology loans and work from home allowance. 

Wellbeing: We provide an Employee Assistance Programme through Health Assured which provides all Voice 21 employees 24/7/365 support if needed.

The way we work: We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. You will also have regular opportunities to get together as a whole staff and in your team, including away days, social events and other development events.

Development opportunities: We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work. If you want to volunteer as a school governor, trustee or in some other capacity for a mission-aligned organisation we’ll support you without you needing to take annual leave.