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Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week
This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.
As Director of Community Services you will:
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Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.
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Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.
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Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.
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Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.
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Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.
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Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.
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Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.
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Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.
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Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 July 2026
Interview dates as below:
- Stakeholder sessions: 20th & 21st July 2026
- Final panel interviews: 27th & 28th July 2026
Supporting people who are deaf, have hearing loss or tinnitus
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
We are looking for a dedicated HR Business Partner to join our HR Business Partnering team on a 12month FTC basis. This is a great opportunity for an HRBP with significant experience of working with medical workforce to take a lead role in supporting our medical service review so we can best achieve our organisational goals. You will parter with senior managers and clinical leaders to provide proactive, professional guidance to with a key focus on transformation change.
Your Impact:
· Lead workforce elements of the medical review programme, as a senior representative of the People directorate, at working groups, programme boards, and governance forums.
· Lead the development of end-to-end medical workforce transformation and organisational change plans, including milestones, dependencies, deliverables and assurance arrangements.
· Influence, advise and constructively challenge senior leaders, and clinicians to ensure that workforce risks are understood, mitigated and actively managed.
· Support the medical workforce review through implementation, ensuring transitions are managed safely, legally and compassionately.
Key Criteria:
· Significant experience in an HR Business Partnering role working with medical workforce and a thorough understanding of medical and dental terms and conditions of service.
· Experience of working with senior managers and directors and managing complex cases pertaining to doctor’s terms and conditions.
· Proven experience of leading workforce aspects of transformation or service redesign programmes.
· Evidence of building working relationships across various stakeholder groups e.g. the BMA.
· Excellent communication skills and the ability to advise, challenge and influence stakeholders at all levels.
· Ability to systematically analyse information and cut through complexity to bring clear and relevant recommendations.
· Ability to occasionally travel within the UK and work unsociable hours.
Application & Interview Process
· As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
· NHS employees interested in a secondment are encouraged to apply. Any secondment arrangements will be subject to agreement from your current employer.
· Close date for applications: Monday 29 June. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.
Salary: c. £45,000-50,000 depending on experience
Contract: 12m FTC
Based: UK Remote. Occasional travel may be required.
Benefits you’ll LOVE:
· Flexible working. We’re happy to discuss flexible working at the interview stage.
· 25 days annual leave (exclusive of Bank Holidays)
· Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
· Loan schemes for bikes; computers and season tickets
· Continuous professional development opportunities.
· Industry-leading training programmes
· Wellbeing and Employee Assistance Programmes
· Enhanced bereavement, family friendly and sickness benefits
· Access to Blue Light Card membership
· Subsidised Eye Care
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Team and role overview
At Marie Curie, our Case for Support team plays a vital role in the delivery of our strategy and supporting fundraising growth, by creating compelling cases for support and innovative propositions for our highest-value campaigns. Working alongside passionate, purpose-driven professionals, you’ll help us maximize impact and create meaningful connections with our supporters.
As a Case for Support Lead, you will be instrumental in developing impactful narratives that resonate with our supporters and drive our mission forward. Your work will provide essential, up-to-date information about our clinical services, research and policy work. This will support all fundraising teams to build accurate and inspiring fundraising campaigns. By identifying funding opportunities and crafting tailored cases for support, you’ll ensure that our high-value fundraising teams continue to achieve transformational impact.
What you will be doing:
- Create compelling case for support narratives about all aspects of Marie Curie’s work, articulating the need, solution, and impact for various audiences.
- Collaborate with service, policy, and research teams to gain a deep understanding of their work and goals, gathering insights to support funding applications and campaigns.
- Work closely with high-value income streams, supporting Trusts & Foundations, Philanthropy and Corporate teams by coordinating with internal stakeholders to develop compelling propositions.
- Provide all fundraising teams with accurate, self-service information, including writing narratives and interpreting data.
- Delivery of online Discovery Sessions with fundraising teams to improve their understanding of our cause.
What we are looking for:
- Proven experience in fundraising, service delivery, cause-led communications, or evaluation work.
- Creative thinker with an independent, autonomous approach to work.
- Strong communication skills to inspire others and positively influence opinions, with the ability to gain respect at all levels and drive practical, meaningful change.
- Skilled at understanding and interpreting complex information and data and articulating it in a compelling way, both in writing and verbally.
- Excellent people skills with a proven ability to integrate quickly into complex organizations.
- Financial literacy with experience in interpreting budget information.
Please see the full job description
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications but may close early: 2nd July 2026
- Interviews due to take place 9th and 13th July2026
** Important we encourage you to apply early as we may close the job advert sooner after receiving a sufficient number of suitable applications**.
Salary: £36,900 to £39,900
Contract:Permanent Full-Time 35 hours per week
Based: Remote based within the United Kingdom, occasional travel may be required travel costs covered
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
The client requests no contact from agencies or media sales.
