Information and advice service manager jobs

In this role you will be responsible for invoices, petty cash claims and staff expenses, as well as other regular payments and the purchase ledger payment runs. This role will liaise with managers and suppliers, as well as relating to the wider finance team and other members of staff.

This role would suit someone with some previous experience and knowledge of working in finance and accounting, bringing existing purchase ledger knowledge. The successful candidate will need be able to work to deadlines and have strong skills in admin, organisation, and IT. The nature of the role requires someone who is able to manage confidential data and is a problem solver

Applicants must be located within 2 hours travelling distance of Cambridge City. 

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:

Service Design & Delivery 

• Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme

• Develop and refine service model, workflows, triage criteria, and beneficiary journeys 

• Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up 

• Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback 

• Manage your own caseload alongside Programme Head responsibilities. 

Team Leadership & Development 

• Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand) 

• Provide coaching, oversight, and reflective practice opportunities for squad members 

• Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth 

• Lead START Programme Daily Huddles 

Collaboration & Partnership 

• Build strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

• Become the charity’s expert on navigating entitlements for the bereaved community. 

• Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals 

• Support the Head of Service in forming partnerships that enhance START’s offer 

Monitoring & Evaluation 

• Track and report on beneficiary engagement, support outcomes, and follow-up actions 

• Use insights, working with the Head of Research & Impact, to adapt and improve the service over time 

• Ensure CRM records are complete, accurate, and used to inform delivery decisions 

Contribution to Charity-Wide Goals 

• Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

• Act as a representative of Scotty’s at sector events or external meetings where appropriate 

• Support content development by sharing anonymised stories, insights, and themes 

The 30-day goals for this role are:

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases. 
• Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme. 

The 60-day goals for this role are:

• Scoped and met with key stakeholders. 

• Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.

• Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme. 

• With the Head of Service, supported the design of a light CRM for initial use in START casework.

• Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.

• Drafted a training plan for new START caseworkers. 

The 90-day goals for this role are:

• Launched the new START Programme.

• Built strong partner networks for any needed referrals or information gathering to support casework.

• Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc). 

About You:

Must-Have

Experience in service delivery, casework, or personalised support services 

Ability to lead a new programme from concept to delivery 

Strong team leadership and relationship-building skills 

Excellent organisational and communication skills 

Nice-to-Have 

Familiarity with military family life or bereavement support 

Background in adult mental health, social care or wellbeing services 

Experience in service co-design with users or lived experience groups 

Safeguarding knowledge or training 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.

Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Position: Senior Legacy Development Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109* after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Gifts in wills fund nearly half of the MS Society’s work - and we need a senior legacy officer to help deliver our ambitious plans to grow this vital income stream. In this key role, you’ll lead the delivery of legacy marketing campaigns across digital, direct mail and other channels, create compelling content to inspire gifts in wills, and take charge of in-person events to engage supporters and pledgers. You’ll also manage relationships with external partners and suppliers, ensuring every activity reflects professionalism and empathy.

We’re looking for someone with experience of gifts in wills fundraising who can confidently lead projects, communicate effectively, and bring creativity to campaign delivery.

If you’re motivated by making a difference and want to play a leading part in funding life-changing research and support for people affected by MS, apply now and help us create a future free from MS.

Closing date for applications: 9:00 on Monday 5th January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are seeking an enthusiastic and experienced Records Management Officer for an exciting 18-month FTC opportunity, with an interest in record keeping and archiving for an organisation that positively impacts the communities we serve. This new role comes at an exciting time in The Fund’s Records Management journey as the Fund is undertaking a significant record management project, which this role will play a key part in delivering.

In this role you will conduct a process of mass cataloguing and appraisal of The Fund’s legacy physical records.

This will include:

• Reviewing boxes of legacy records and applying descriptive metadata.
• Making retention, disposal and transfer decisions.
• Cataloguing through the collection management system.
• Engaging with key internal and external stakeholders.

The successful candidate will have knowledge and experience of applying metadata and archival description during large scale cataloguing activities. The role requires the successful candidate to work both independently and as part of the wider Records Management team, engaging with internal and external stakeholders and to work to deadlines.

Due to the nature of this work, the role will be predominantly office based at The Fund’s Newcastle Office, with some opportunity for home working. The Fund does offer flexible working arrangements with the working pattern to be agreed with the successful candidate.

 Interview details:

• Date: w/c 12th January 2026

• Format: Online

• Location: Newcastle

For an informal discussion about the role, please contact us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Knowledge and experience of applying metadata and archival description during large scale cataloguing activities.
• Knowledge and experience of record review during large scale cataloguing activities.
• Attention to detail during repetitive tasks.
• Confident decision-maker, capable of working independently while also contributing effectively to a collaborative team environment.
• Strong analytical and problem-solving abilities and capacity to manage multiple tasks and meet deadlines.

Desirable Criteria:

• Experience of archival and/or Records Management Collection Software.
• Knowledge of the Public Records Act and identifying records of historical and public interest.
• Experience of working or knowledge of ISAD(G) standards.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.

Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:

• ­ Employability 
• ­ Education 
• ­ Family stability 
• ­ Money management 
• ­ Resilience and well-being 

We currently have 3 Social Mobility Coaches on the team.  Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time.  We anticipate that for the first twelve months of employment at least, this new Coach will have specific responsibility for building out our Employment offer.

Assistant Benefits Advisor
Salary £24,000 FTE (rising to £27,000 per year FTE after 1 year and completion of training) 
17.5 - 21 hours per week, 6.6 weeks holiday   
Remote working with occasional travel for events and meetings in West Sussex

Are you passionate about working with SEND families? 
Do you have the transferable skills and qualities to train as a benefits advisor?

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of our services providing information, training and peer support.

Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP).  Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.

We are looking to recruit a skilled and motivated Assistant Benefits Advisor to join our team
The post holder will be responsible for supporting our Benefits Advisor with the delivery of information, advice and guidance on Carers Allowance, Disability Living Allowance (DLA) and Personal Independence Payment (PIP) to parent-carers of children and young people with special educational needs and disabilities (SEND) in West Sussex.  This is a training role with the view to promotion to Benefits Advisor following completion of training. 

Person Specification (essential):
• Understanding of challenges facing parents and carers of children with SEND 
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
• A highly motivated self-starter with a flexible approach to working life 
• A creative and strategic thinker 
• Committed to professional and personal development and lifelong learning 
• Ability to work independently and manage a diverse and demanding workload 
• Comfortable working with people from a diverse range of backgrounds
• Excellent inter-personal and communication skills
• Excellent writing and editing skills 
• Experience of using MS Office including SharePoint
• A good all-round education including GCSE’s (or equivalent) or NVQ level 2 

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 12th January 2026

Interviews to be held in Littlehampton on 21st/22nd January 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

We’re looking for a talented and purpose-driven Finance Manager to join Wiltshire & Swindon Community Foundation and help us make an even bigger difference in local communities across our county.

This is a pivotal role at the heart of our organisation. You’ll bring financial expertise, clarity and confidence to our work—helping us operate efficiently, meet our charitable obligations, and maximise the impact we create for the people and places we serve.

In this role, you will:

· Lead on budgeting, quarterly management accounts and financial reporting

· Prepare our Annual Report & Financial Statements and manage the audit process

· Oversee our finance systems (Xero, ApprovalMax, Salesforce, Power BI)

· Manage cashflow, banking arrangements and fund reconciliations

· Support donor reporting and investment oversight

· Ensure we meet requirements for Companies House, the Charity Commission and HMRC

· Line-manage and support our Finance Assistant(s)

About you: You’re aligned with our mission and values, passionate about strengthening communities, and keen to contribute your skills in a meaningful way. You’ll be:

· Fully qualified ACMA/ACCA/ACA or qualified by experience

· Experienced in a similar level finance role

· An excellent communicator with strong attention to detail and confidence managing a varied workload

· Experienced with accounting software (Xero desirable) and Microsoft 365

· Charity finance knowledge is helpful but not essential—we’ll support your development.

Why join us? You’ll be part of a small, supportive team who care deeply about what we do. We offer flexible working (30–37.5 hours) and a hybrid approach, with our office based in Devizes.

Closing date: 12 noon, Wednesday 14 January 2026

Please note, the full job description and person specification can be found in the recruitment pack.

For more information on the role, and for details on how to apply for this position, please read the recruitment pack in full available on our website. 

If you want to use your financial expertise to help communities across Wiltshire and Swindon thrive, we’d love to hear from you.

St Peter’s Hospice is seeking a passionate and dynamic Hospice Neighbour Engagement Manager to lead a community-based project that brings vital social and practical support to patients in their own homes.

This is a unique opportunity to make a real difference by building and nurturing a network of volunteers who provide companionship, reduce isolation, and help patients maintain independence and dignity.

You’ll be at the heart of developing and growing the Hospice Neighbours project, ensuring it meets the needs of patients, carers, and volunteers while championing our values of Excellence, Compassion, Respect, Passion, and Collaboration.

What You’ll Do

• Lead & Develop: Shape and deliver a safe, effective, and sustainable service aligned with hospice values.
• Volunteer Engagement: Recruit, train, and support volunteers, fostering a strong and motivated community.
• Patient & Carer Support: Assess needs, match patients with volunteers, and ensure sensitive communication.
• Partnership Building: Collaborate with healthcare professionals, referral partners, and community stakeholders.
• Safeguarding & Compliance: Ensure best practice in risk management, safeguarding, and data protection.
• Champion the Project: Act as an ambassador for St Peter’s Hospice, raising the profile of Hospice Neighbours.
   

About You

We’re looking for someone who is:

• Experienced in overseeing project results, tracking progress, and driving improvement to agreed KPIs
• Experienced in project management, volunteer coordination, and community engagement
• A strong communicator with excellent relationship-building skills.
• Compassionate, organised, and motivated to make a positive impact.
• Confident in leading, coaching, and inspiring others.
• Knowledge of safeguarding practices

What we can offer you:

• Full time, 37.5 hours, Monday - Friday
• Permanent position
• Salary of £35,000 per annum

Interview Date: 16th January 2026

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!

We will review applications as they come in and therefore, we may close the vacancy before the closing date, so candidates are advised to apply early.

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this. 

The Retail Manager with e-commerce will have responsibility for the five Danaher Charity

Shops providing strong leadership for shop managers to drive and enhance the

profitability and attraction of the shops, ensure standards and administrative procedures

are streamlined and stock levels are properly controlled with supplies also made available

for online sale. Building an online, e-commerce, function is a key priority for this role.

A high level of organisation and communication is required in this role and a hands-on

approach to ensure success at this small charity. Main responsibilities of the e-commerce

manager’s post will include:

•  producing income for Danaher through sales via online platforms such as Vinted and eBay and through charity shops.

• Building good relationships with local business and doners to ensure a continuing supply of stock for resale.

• line management of the five charity shop managers and the Danaher drivers to provide to manage the logistics of stock and supplies, support volunteer recruitment

• Taking part in events to create opportunities for sales and promotion of Danaher animal home.

• Alongside other senior key staff members, provide Senior leadership out of hours at weekends on a rota basis as an emergency contact should staff require it.

Location:  Hybrid working between the Aldgate, London office and home. 

An outstanding opportunity has arisen for a Governance + Risk Manager to ensure effective governance across the organisation and to deliver a balanced approach to risk and compliance.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

As a Governance + Risk Manager, you will manage all governance aspects of the charity, supporting Executive meetings as well as Board and sub-committee meetings. You will advise the Trustees and the Executive Team on regulatory compliance matters, and ensure the organisation has the capabilities, processes, knowledge, and internal policies, to enable effective management of business risk.

You will have excellent interpersonal skills and be able to engage with and effectively influence internal and external customers at all levels. You will be organised and be able to manage and meet multiple demands and deadlines without losing focus. An excellent standard of written English with proven ability to produce written documentation that promotes understanding and presents complex information in an understandable manner will also be key. A legal or company secretarial qualification would be beneficial but not essential.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Department

The Office of Philanthropic Partnerships and Alumni (OPPA)

Office of Philanthropic Partnerships and Alumni (OPPA) works with a community of global alumni and donors to  deepen their ties with York and each other, and encourage them to support the University through York Giving.  This role is part of the Individual Philanthropy Team, which manages major individual philanthropy and the legacy giving programme, working closely with the other OPPA teams:

Corporate and Foundation Philanthropy: developing long term, strategic partnerships with philanthropic  corporate and foundation supporters.

Fundraising Programmes: managing mass fundraising appeals, crowdfunding campaigns, community  fundraising and student projects.

Operations and Experience: providing business intelligence, information and insight, governance and  stewardship of supporter and alumni relationships, and managing all mass communications with alumni and  supporters. 

York for Life: developing alumni communities, volunteering and alumni engagement programmes in  support of the University’s strategic aims. 

OPPA is part of the University’s Directorate of External Relations, and works closely with other sections of the  directorate, which are Marketing, Recruitment, Outreach and Admissions, Communications, Public Engagement  and Events, and International Student Recruitment, Partnerships and Mobility.

About the Role

The role of Philanthropy Manager is to inspire and encourage philanthropic income from major individual donors to the University of York.  You will work to build engagement and involvement of potential major donors and colleagues across the University to develop and deliver a pipeline of significant philanthropic gifts to York Giving’s priority projects. 

You will manage a portfolio of major donor prospects and have responsibility and accountability for fund management and other priority projects for philanthropic funding, including liaising with academic theme coordinators.

This is a demanding and rewarding role that requires resilience and a long term view.  The post holder will work to individual financial cash and pledge targets and KPIs based on meetings, moves, proposals and asks made.

Skills, Experience & Qualification needed

• Proven experience in a relationship management role, with both internal and external stakeholders.  Ease at working with people and developing personable relationships with a wide range of people.
• Experience of fundraising or role generating new business.
• Knowledge and understanding of the principles related to donor cultivation, asking and  stewardship
• Experience of organising events
• Experience of working in a high education or not for profit fundraising environment.
• Knowledge of data protection laws as they related to donor information
• Knowledge of Raiser’s Edge / NXT database or similar relationship management database

Interview date:To be confirmed

In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.

We are now recruiting for a new role, a Research Centre Manager, to support in the creative planning and daily delivery of an exceptional experience at the Research Centre. The role-holder will provide vital clarity and consistency in the day-to-day running of this multifaceted space to ensure a smoothly functioning whole. This includes coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration. They will also think creatively about the Centre’s different spaces and, alongside Gallery colleagues, will help produce exciting research programming.

An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, creative programming, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.

This is a full time, permanent position and requires on-site working 5 days per week.

Applications closing date is 2nd January at 23:30hrs.

Uniting Staffordshire Against Hate provides information, advice, guidance and practical and emotional support to victims of hate crime and hate incidents to help them cope and recover from their experience and exercise their rights under the Victims Code. We also work to raise awareness and encourage reporting of hate crime across Stoke on Trent and Staffordshire.

The role of a Training and Community Engagement Officer is an exciting and diverse one. You will be responsible for engaging with communities, including those most at risk of or directly impacted by hate crime, to improve awareness and understanding of hate crime, how to report it and how to access our specialist support service. You will do this in a variety of ways including by delivering awareness raising sessions and activities and attending events. You will also provide initial information, advice and guidance to victims of hate in the community and facilitate referrals into our specialist support service. You will be responsible for the development of meaningful and trusted relationships between communities and the service, so that the people who need our support know how to and are confident to access it. You will also be responsible for delivering our awareness raising training to professionals and communities.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

This role is based at our offices in Hanley but most of your time will be spent working in communities across Staffordshire and regular travel is a key part of this role.

Head of Finance
Salary: £60,000 - £65,000 per annum WTE
Hours: 37 hours per week
Location: Farnham/Guildford, Surrey

Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care to our patients and their families and carers.

We are seeking an experienced and committed finance professional to step into a key leadership role as a valued team member retires.

You will lead our Finance Team, ensuring strong financial controls, accurate reporting, effective forecasting and budgeting, and full compliance with statutory requirements.

With responsibility for the financial ledger, management of accounts, annual accounts, and the continual strengthening of financial systems, you will play a crucial role in safeguarding the charity’s resources.

As a supportive manager, you will guide the team, build positive relationships across the organisation and uphold Phyllis Tuckwell’s values in all you do.

This is an excellent opportunity for the right person to develop their career and move into a position of real influence.

If you’re ready to bring your expertise to a respected, purpose-driven and much-loved organisation, we’d be delighted to hear from you

About You
A successful Head of Finance will be ACCA or CIMA qualified and have:

• Excellent financial and management accounting experience
• Knowledge of charity accounting including VAT & Charity SORP
• Proven experience of effectively leading, managing and motivating a team
• Excellent communication skills and interpersonal skills

For more details about the role and a full list of essential skills and experience,  please refer to the job description and person specification document.

About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our Finance Team are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on our website. 

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• Development opportunities
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Mark Beale, Director of Finance and Business Development . If you are unable to apply on-line or have any questions about the recruitment process, contact HR.

Closing date for receipt of applications: 23rd January 2026
Interviews to be held Tuesday 3rd & Tuesday 10th February 2026

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
 

This post is subject to a Standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES