Information and advice worker jobs

Grade: NJC Point 19 - £32,061 per annum
Hours: 37.5 hrs per week (excluding breaks) 
Days: To be worked over 5 days 
Contract: Fixed Term 12 months (subject to the successful completion of a 6-month probationary period) 
Responsible to: Programme Manager (Wellbeing Matters) 
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN 

WorkWell Community Connector (Social Prescribing Link Worker)

WorkWell Salford helps people with health conditions stay in or return to work by connecting them to local health, wellbeing, and employment support. As a Community Connector, you will work with the Wellbeing Matters team to support people referred by Primary Care and other local partners. You will meet with individuals, find out what matters to them, and link them to community activities, volunteering, and support that can improve their wellbeing, confidence, and independence.

You will also work with the wider WorkWell and Wellbeing Matters teams to share insights and support the local network of community groups. This includes promoting WorkWell services, identifying people who could benefit, and supporting employment and training opportunities. Full training and ongoing professional development will be provided, and you will be part of a collaborative team helping Salford residents connect with the right support.

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

For more information and to apply, visit our website via the ‘apply’ button.

Closing date: 12 noon, Monday 29th June 2026

Interview date: Friday 17th July 2026

This is a unique and exciting opportunity for someone with experience of working in this area to work with a leading immigration charity in Gloucestershire. The successful candidate will deliver specialist, trauma-informed independent advice and support service for refugee, asylum-seeking and migrant individuals and families, with a particular focus on survivors of domestic abuse and sexual violence (DASV) in Gloucestershire.

The postholder will provide a combination of holistic and strategic, person-centered support to enable survivors to make disclosures, cope with, recover from, and move forward following experiences of abuse. The role contributes to GARAS’s delivery of the Ministry of Justice Domestic Abuse and Sexual Violence Fund, ensuring services are accessible, confidential, free of charge, and responsive to all victims regardless of immigration status or gender.

You will be working in a challenging environment where no two days are the same, alongside a committed team of staff and volunteers. The Advice and Support Worker will work with the Advice Manager, other members of the team and advice volunteers in providing an equal service to all our clients.

This is an immensely rewarding role, working in a dynamic charity building on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to go the extra mile and convey our passion to support and transform the lives of clients in our care.

Due to the nature of the work, the role will be subject to an Enhanced DBS check.

For an informal chat please contact Warren (Director) by email. For more information and an application pack please visit the vacancies page on our website.

Additional Information
This post is co-funded through the Office of the Police and Crime Commissioner for Gloucestershire and Gloucestershire Housing Partnership and contributes to delivery of specialist DASV support within GARAS.

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative and responsive support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.Local knowledge of Bromley and Greenwich areas would be an advantage.

You will be delivering practical and emotional support to enhance the lived experiences of children and families through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

Please refer to the job description and person specification for further details.

Accommodation Support Worker(Future Roots 2 Project) 
Salary Banding: £28,893 per annum with potential to progress through salary band.  Plus additional payment for overnight shifts on occasion.  (£85 per night shift required / £50 per on call shift)
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week 
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required  - Candidates must have a full driving license and use of own vehicle for business purposes.

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We are a professional, compassionate and collaborative organisation, committed to helping young people build safe, independent futures.

About the service

Future Roots Hatfield provides supported accommodation for six young people. The service focuses on developing the practical, emotional and life skills needed for independent living, within a safe, respectful and homely environment.

We’re looking for a Supported Accommodation Worker to support residents on their journey towards independence. The role requires flexibility to meet the needs of the house, which may include changes to working patterns and very occasional paid sleep-in shifts.

Future Roots Hatfield is a welcoming, supported home for up to six young people. We focus on helping them build the practical skills, confidence and resilience they need to live independently.

Our approach is simple: create a safe, respectful and homely environment where every young person feels valued, supported and able to grow.

About the Role

We’re looking for a Supported Accommodation Worker to join our team and play a key role in helping young people move towards independence.

This is a flexible role that adapts to the needs of the home, including occasional changes to working patterns and very occasional paid sleep-in shifts.

The Difference You’ll Make

In this role, you’ll help create a positive and empowering space where young people feel encouraged to take ownership of their lives and futures.

You’ll support them to develop life skills, build confidence and navigate challenges—while ensuring the home remains safe, respectful and supportive for everyone.

The young people we work with are resilient and inspiring, but may face complex challenges. We’re looking for someone who brings patience, empathy and curiosity, and who can support them through difficult moments with encouragement and consistency.

 What You’ll Be Doing

You’ll have a varied and meaningful role, including:

• Managing a diverse caseload with different needs and priorities
• Building trusting, professional relationships with young people
• Delivering 1:1 and group sessions focused on independent living skills, such as:
  • Understanding rights and responsibilities
  • Setting boundaries and making decisions
  • Health and wellbeing
  • Education, employment and volunteering
  • Budgeting, rent and managing money
  • Everyday practical living skills
• Supporting the screening and interview process for new residents
• Facilitating group activities and workshops
• Responding to breaches of house rules in line with policies
• Identifying and managing risk, including safeguarding concerns
• Working collaboratively with colleagues to provide consistent support
• Liaising with external agencies and partners
• Keeping accurate and timely records
• Taking part in the on-call rota (after probation)
• Supporting occasional paid sleep-in shifts

What We’re Looking For

We’re keen to hear from people who are:

• Compassionate, resilient and motivated to make a difference
• Skilled at building relationships and setting healthy boundaries
• Confident communicators with strong interpersonal skills
• Organised, reliable and able to manage competing priorities
• Knowledgeable about safeguarding, confidentiality and professional boundaries
• Flexible and responsive to changing needs

You’ll also need:

• A full UK driving licence and access to a vehicle for work
• An understanding of the challenges faced by young people experiencing homelessness

Experience in supported accommodation or the voluntary sector is helpful, but not essential—we value attitude, values and potential just as much.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.

What We Offer

We want you to feel supported, valued and able to thrive. We offer:

• A friendly, experienced and supportive team
• 25 days annual leave + bank holidays (rising to 28 with service)
• An extra day off for your birthday 
• Holiday purchase scheme
• Hybrid working opportunities
• Refer-a-friend scheme
• Discretionary sick pay (subject to eligibility)
• Paid mileage for work travel
• Long service awards
• Blue Light Card discounts
• Pension and Group Life Insurance
• Health Cash Plan & Employee Assistance Programme
• Ongoing training, development and career opportunities
• Monthly staff perks and prize draws
• Whole-organisation events and celebrations

Full JD available and a day in the life video will be availbale to view via our website and social media platforms..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Application and Interview Process 

How to Apply

To apply, please visit our website and complete the online application by submitting:

• Your CV
• A covering letter or short video showcasing your skills and experience

Closing date: 4th June 2026 
Recruitment afternoon: 10th June 2026
(Shortlisted candidates will be invited to a further Personal interview stage)

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively promote equality of opportunity and welcome applications from people of all backgrounds, identities and experiences.

We will always challenge discrimination and strive to build an inclusive culture where everyone can thrive.

Our Promise to You

We will handle your personal information with the utmost care and integrity. Your details will never be shared without your knowledge and consent.

Job Title: Senior Accommodation Support Worker

Position available: 1 full-time position (37.5 hours), based in the Black Country

Salary: £28,861.56 - £33,786

Closing date: 26 June 2026

All interviews will be held via Microsoft Teams

Is this you?

We are looking for a highly skilled Senior Accommodation Support worker with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.

We are looking for an innovative candidate who has experience of working with adults, who have experienced trauma and abuse.

This is a great opportunity for someone who enjoys problem solving and developing their leadership skills.

The Role:

The successful candidate will provide day to day support to the Refuge Manager and/or Safe House Manager.  The position will manage and have oversight over the quality of support delivered to residents and their children supervising the intervention support workers who will each have a nominated caseload. The position will ensure that the environment is empathetic, supportive and positive promoting independence and life after violence and abuse as well as meeting all contractual targets from the contracts and commissions.

If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.

The Sheppard Trust provides homes for older women in housing need, and we support them to live independently.  We reduce loneliness and isolation by fostering a supportive community spirit.   

We're about to move to brand-new, purpose built accommodation near Hampton Court village in Surrey, with 60 one bedroomed flats and a range of communal facilities.  This has been years of work for our charity and we're really excited to form the team that will work with our residents in our brand new home.  Our residents live independently in their homes, with assistance to access the appropriate support services to maintain independence.We want them to live full and active lives in an inclusive, thriving community which is well regarded in our local community.

We're a small friendly team who care deeply about getting this project off to an excellent start and achieving our aims.  We operate with these values:  respectful, inclusive, conscientious, compassionate, honest.

The purpose of this role is to support the residents to achieve their personal goals for independent living and wellbeing, safely and with dignity.  You'll create support plans, offer practical advice, induct new residents, conduct welfare checks and meetings, arrange activities, work with other agencies, deal with emergencies, support good safeguarding practices and help look after our new building.

We're expecting a shift pattern where you could be rota'd to work either 8am - 4pm or 12pm - 8pm, Monday to Friday.  There are times when lone working will be a requirement for this role, especially the last part of the later shift.  An enhanced DBS check will be required.

You’ll bring:

• excellent people skills, and the ability to build trust with a wide range of people
• experience of working with older people or people with support needs, an understanding of their needs and concerns, and the skills to encourage independence whilst walking alongside them with support and assistance.
• a flexible and proactive approach
• a strong commitment to safeguarding and to respecting diversity and inclusion. 

We can offer:

• a salary of £30,000 per annum
• membership of the Social Housing Pension Scheme (defined contribution)
• a friendly and supportive working environment with strong values, good staff facilities (and free tea and coffee)
• the opportunity to be part of setting up something brand new from the very start.

For more information please see the full job description and person specification attached.

We are looking for a passionate and committed Youth and Community Worker to join our Outreach Team at Croydon Drop In (CDI). This role involves working directly with children, young people and families across Croydon in community and educational settings, building trusted relationships and delivering high‑quality outreach, health education and emotional wellbeing support. You’ll work collaboratively with colleagues and partner agencies, including schools and statutory services, to respond to local needs and support diverse and vulnerable young people. If you’re empathetic, confident working face‑to‑face in the community, and driven to make a positive difference in young people’s lives, we’d love to hear from you.

*Must have manual drivers license* 

The Peer Support In-Reach Service is a partnership between several local Minds. Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards living independently in the community.

We are seeking a Senior Peer Support Worker to join the team in Lewisham and line manage the Peer Support Workers.

You will use your lived experience whilst on the ward to help people to build skills to manage their home, finances, connect with family and friends, pursue social or vocational interests, to get more involved in their local community and to stay physically and mentally well. 

Your support will be person-centred and may include mentoring, coaching, emotional support and facilitating access to community activities, practical support, work or study.  The role will be ward-based initially until the patient is ready for discharge; you will then work with them to develop their support plans and goals. You will support them with the transition into the community for up to 12 weeks, helping them to connect with community resources to ensure they are well-supported in the community and working towards their goals.

If your application is shortlisted, you will be invited to visit Heather Close ahead of your interview. This visit will take place week beginning 15th June.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 7th June (11:59pm)

Likely interview date: Week beginning 22nd June

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a part-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care. 

This is a part-time role, however these is the opportunity for it to be full-time up to end of March 2027. We can discuss this more at the interview stage. The role is due to start early September.

Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in the London Borough of Richmond upon Thames. 

Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.

As a Young Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to young carers and a commitment to enhancing their wellbeing. The role supports in the direct delivery of a range of services to young carers including information and advice, emotional support, a mentoring programme, signposting and referrals to other specialist organisations. As part of the Young Carers Support Team, you will also be involved in the planning and delivery of an extensive programme of leisure break activities for young carers, both term-time and in the school holidays. Part of the role will also aim to improve the identification, recognition and understanding of the needs of young carers, raise the profile of young carers and ensure young carers needs are met. Using all your skills, you will work with the team to deliver, review, and continually develop services for young carers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

· Who works in a person-centred way.

· Is enthusiastic, empathetic and detail conscious

· Communicates well by phone and in person

· Has an understanding of social care particularly in relation to young carers

· Has experience of working with clients who have support needs

· Has experience of producing reports for monitoring and evaluation

· Is numerate and has knowledge of budgeting

· Is able to gather and assess information efficiently and think creatively to come up with solutions

· Has good communication skills including spoken, written and presentational

· Has a willingness to embrace our organisational values

Main Duties include:

· To provide regular emotional support to young carers and their families through a range of methods, offering appropriate, generic advice

· To provide individual support to young carers, and sibling young carers on a case-by-case basis towards established outcomes through delivery of a mentoring programme

· To be proactive in the identification and registration of young carers, which will include conducting internal assessments of their caring role and responsibilities and identifying support needs

· To support with the planning and participate in the delivery of young carers group activities and events

· To work with schools, voluntary organisations, statutory services, health services and others to raise awareness and identify young carers

· To keep accurate records of group and individual young carer engagement for monitoring and evaluation purposes

· To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

· You might be working for or volunteering in a similar charity

· You may be working in social care for a local authority or district council

· You may have the skills we need from some other combination of work and volunteering

· Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

· 28 days annual leave plus bank holidays per year (pro rata)

· Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

· Workplace Pension Scheme with Peoples Pension

· Flexible working/option of working from home (subject to CEO approval)

· Equipment and support to be set up to work from home

· Paid time off for medical appointments

· Employee Assistance Programme (EAP)

· Training and personal development opportunities

· Staff away days and socials

· Access to shared resources and training opportunities

· Supportive and friendly working environment

To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. If you would like to talk more about this vacancy, please call and ask to speak to Tom. 

We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest. 

Closing date: Sunday 28th June 2026

Shortlisting date: w/c 22nd June and will continue whilst the vacancy is open

Interview dates: w/c 6th July with provisional date allocated to Tuesday 7th July and w/c 20th July with provisional date allocated to Tuesday 21st July.

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our teams across Lansworth House and Gareth Stacey House, working flexibly between both sites to ensure young people are safe.

You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental support overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively 

CLOSING DATE: Sunday 28 June 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.

About the role

As Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to end their homelessness. You will welcome people and listen carefully to their story whilst providing information, advice, and guidance. This role ensures that anyone who contacts the service will get an immediate response from the Engagement and Assessment team. The team will be making sure that anyone who would benefit from services, support and advice elsewhere will be signposted and referred. When we're best placed to help, people will be rapidly allocated a Crisis Lead Worker.

About you

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
• Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
• Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
• Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
• Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
• Ability to manage a caseload, and successful relationships with external service providers and partners.
• Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14th June 2026 at 23:59

Interviews will take place on Wednesday 24th June 2026 at Crisis Skylight South Wales, 163 St Helens Road, Swansea SA1 4DQ

Interview process: Competency-based interview followed by a service user panel interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Barnardo's is one of the UK's leading children's charities, and our North England Fostering Service has recently been rated ‘Good' by Ofsted.

We are committed to providing safe, nurturing, and supportive homes for children and young people. Wwe are now looking for a passionate and skilled Supervising Social Worker to join our committed team.

Our North England service covers Yorkshire, Humber, and the North East of England. This role will mainly cover the North East, with expectations of traveling to North Yorkshire on occasions.

About the Role

This exciting opportunity has arisen following an internal promotion.

As a Supervising Social Worker, you will play a vital role in supporting foster carers to deliver high-quality care.

Key responsibilities include:

• Managing a protected caseload with access to innovative social work training
• Supervising, supporting, and developing foster carers
• Undertaking assessments of prospective foster carers
• Contributing to the matching process and foster home stability
• Working collaboratively with children, families, carers and professionals
• Maintaining accurate and timely records in line with regulatory standards
• Delivering training to foster carers
• Following Induction period participating in the out-of-hours rota (with additional payment)

What We're Looking For

We're seeking an individual who is:

• A qualified Social Worker (DipSW, CQSW or equivalent)
• Registered with Social Work England
• Experienced in fostering or children's social care
• Skilled in building strong, supportive relationships
• Committed to safeguarding and promoting the welfare of children

Why Join Barnardo's?

• A supportive and inclusive working environment
• Access to high-quality training and development, including DDP and trauma-informed approaches
• Generous annual leave and pension scheme
• Opportunities to develop your career within a well-respected national charity

Additional Information

• A recognised Social Work qualification and SWE registration are essential
• Experience in Family Placement, Child Protection, or Looked After Children services is required
• A full UK driving licence, access to a car, and business-use insurance are essential due to the nature of the role

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You’ll be part of our Disclosures & Training team, working collaboratively to provide administrative and customer service support. This is a front-line role where you’ll:

• Deliver excellent customer service, offering advice and guidance to callers and managing enquiries via phone, email and post.
• Process disclosure applications accurately, ensuring legal compliance and liasing with the Disclosure and Barring Service or AccessNI.
• Maintain and update customer and membership records using Microsoft Dynamics, resolving queries and discrepancies as needed.
• Support team operations through triage participation, reporting, training, and adherence to GDPR, organisational policies, and health & safety standards.

This role offers a valuable opportunity to apply specialist knowledge alongside practical problem-solving - supporting efficient, compliant, and high-quality disclosure services across thirtyone:eight.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

• Provide advice and guidance to members phoning the Disclosure Service and to give a consistently high level of customer service. 

• Maintain computer records relating to the provision of thirtyone:eight membership and disclosure service

• Participate in an effective and appropriate triage system operated for callers to the training team.

• Processing disclosure application forms ensuring that they meet legal requirements.

Specific Responsibilities

• Deal with incoming post, emails and telephone enquiries relating to the operation of the Disclosure Service.  

• Carefully check information received to ensure completeness, following up any enquiries necessary by post, telephone or e-mail.      

• Check and countersign online disclosure application forms and then forward the application to the Disclosure and Barring Service or AccessNI for processing.  

• Enter details of disclosure applications and members of thirtyone:eight on the database (Microsoft Dynamics). 

• Follow up all queries, discrepancies and other issues as appropriate with client churches/organisations and the Disclosure and Barring Service.  

• Participate in internal and external meetings and training events as required – mostly online but occasionally in-person.  

• Prepare reports and data information as requested.  

• At all times work within the policies and Code of Practice laid down by the Disclosure and Barring Service, thirtyone:eight and UK Data Protection Legislation and GDPR.

• Under the Health & Safety at Work Act and associated guidance, take adequate care for the health and safety of oneself and other persons who may be affected by an individual’s acts or omissions.

• Undertake any other reasonable duty or task in accordance with the objectives of the post.  

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

• Experience of processing large volumes of DBS checks.

• A detailed understanding of the legal eligibility for Enhanced DBS checks within a faith setting.

• Broad-based experience of working in an office environment.  

• Experience of dealing with clients/customers over the telephone. 

• Good computer skills (MS Office applications as a minimum).

C) Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• Significant working knowledge of DBS Eligibility

• Excellent telephone manner

• Excellent written and verbal communication skills

• Ability to be self-motivated and to work with the minimum of supervision

• Ability to identify with and accept the aims of thirtyone:eight as a Christian social work organisation

• Calm, non-judgemental attitude with sensitivity and tact to enable an appropriate initial response to people in need ringing thirtyone:eight

• Meticulous as to detail

• Ability to work to deadlines

• Flexibility and a good team worker

• Ability to deal confidentially with matters of a private and sensitive nature

D) Desirable Skills and Knowledge:

• Experience of working on a database 

• Good typing skills 

• An understanding of the Disclosure and Barring Service 

• An awareness of Christian organisations and church structures

• Experience of using Microsoft Teams

About our organisation

For over 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the service

nia is committed in becoming an Anti-Racist organisation and we are seeking a Development Officer to support us with this work. The Anti-Racism Development Officer will play a key role in the delivery of the Anti-Racism action plan and in embedding Anti-Racist practices across the organisation.

About the role

Part of this role  includes the coordination  with the  nia’s Anti-Racism Working Group to co-produce tangible outcomes; harnessing the expertise of those most impacted by racism and embedding an Anti-Racist framework across the organisation.

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.

Hours:  21hrs per week

Salary:£18,600 - £19,800 (FTE £31,000 - £33,000 dependent on experience and qualification

Location:Currently Hybrid Working (Islington office & home)

Contract Type: Permanent

CVs are not accepted

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies