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Role: Communications and Engagement Manager
Hours: 37.5 hours per week
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London
Reporting to: Director of Brand and Digital
Benefits: Flexible working arrangements, 28 days of annual leave + 1 day for your birthday, pension scheme.
Key relationships: Digital Marketing Manager. External relationships with key agencies and partners.
Salary: £30,000-£32,000 per annum.
Are you a talented copywriter who can work at pace to create compelling digital content and engage vibrant online communities? Do you make the most of emerging social media and digital trends? If so, there’s an exciting and vital role waiting for you where you can make a difference in our global community.
About Overcoming MS
Are you looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices alongside medication benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information comes from a reliable source so they believe in it and adopt the changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
Job Description
The role holder will create effective communications and engagement to support the charity’s work. You will drive positive two-way engagement through our digital channels. Your work will support organisational priorities, driving reach, community engagement and donations.
You will join a fast-paced and highly capable team where you’ll have the support to make an impact. The role will showcase the organisation’s work and impact on our community while driving positive online interactions with our diverse and vibrant community. To join us, you will be a talented copywriter and content creator, passionate about engagement, and digital and social media trends.
Key responsibilities include:
Communication and campaign creation
- Drafting digital communication and engagement plans to deliver results.
- Crafting exciting, creative, energetic, simple communications which drive action.
- Working to support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.
Using results to drive change
- Using insight to inform new plans.
- Monitoring and evaluating impact by using analytics to maximise effectiveness.
Copy creation
- Using your strong written and verbal skills to curate and manage high-quality, consistent content across all our delivery platforms: social, Live Well Hub, web, email and PR.
- Interviewing members of the community and creating engaging content from their stories.
- Generating press releases to drive coverage and awareness and raise the profile of campaigns.
Social media
- Leading on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting engagement campaigns and fundraising.
- Ensuring that we are using the best tools and techniques by staying up-to-date with trends.
- Monitoring social media, ensuring prompt and accurate responses to enquiries.
- Using analytics to constantly optimise our social media impact.
- Developing content for email marketing, including for fundraising and events campaigns.
- Optimising email by A/B testing content to maximise performance through design and content improvements and creating triggered email sequences to build our message.
- Using audience segmentation and personalisation to support campaigns.
- Using analytics to identify ways to constantly optimise our email impact.
Website content plus content SEO
- Overseeing content development for the website and checking existing content so our website is kept up-to-date, engaging, and on brand.
- Ensuring web content is optimised for SEO and usability, training staff on best practice.
- Leading team efforts to enhance the website as an engagement tool.
- Using analytics to identify potential content changes.
Engagement
- Acting as the digital community lead for engagement of our online communities on social media and the Live Well Hub, including guiding team members to follow best practice.
- Supporting online events and driving positive engagement opportunities.
- Responding proactively and appropriately to online messages and comments.
- Engaging and participating in online community groups and discussions beyond our channels.
Brand communication
- Ensuring all activity aligns with brand priorities.
- Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.
- Ensuring all media and communications guidelines/policies are followed and kept updated.
- Sharing best practice with the wider organisation and continuing professional development.
Creative skills
- Generating and developing creative and innovative ideas with a good eye for brand, design, film and photography.
- Creating engaging collateral through software such as Canva, Photoshop or Indesign.
- Editing small amounts of audio or video (desirable).
Essential skills:
- High energy, with the ability to work at a fast pace, with a proactive, creative and flexible approach.
- Self-motivated with the ability to work effectively and autonomously from home while working collaboratively and building relationships as part of a tight-knit team.
- A keen eye for detail with a consistently high quality of work output.
- Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.
- Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.
- Excellent writing, editing and communication skills for social media, web, email and PR.
- An understanding of how communications affect and engage audiences.
- An ability to communicate in an inclusive way with diverse audiences.
- Experience in managing and optimising website content, with strong on-page SEO skills.
- Confident using tools like Dot Digital (email) and Loomly (social scheduling).
- Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided).
- Familiarity with Google Analytics, and digital monitoring tools.
Desirable skills:
- Interest in wellbeing (desirable).
- Experience working in a charity (desirable) and partnering with other charities (desirable).
- Skills in creative content development, such as audio, video and photo editing, ideally using Adobe Creative Suite (desirable)
- Ability with Search Console (desirable)
Working location
You are comfortable working remotely as part of a small team and happy to travel occasionally to London or other central locations for meetings.
What can we offer you?
Our staff benefits include:
• 28 days annual leave plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter detailing how you meet the essential skills.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.
No agency contact, please.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund and contribute to our profile within the disability sector in Northern Ireland.
The role
As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Northern Ireland and with key Government/political stakeholders.
You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.
You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.
If you join us, you’ll be:
Ensuring that Family Fund’s profile remains high amongst key organisations.
Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
Being Family Fund’s key point of contact for all partners and stakeholders in Northern Ireland.
Engage in sector working groups and consortia to help secure improved support for families raising disabled children.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel. You must be based in Northern Ireland.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories on our website, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter.
How to apply
When you’re ready to apply, complete the online form on the Family Fund website and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description which can also be found on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification.
The client requests no contact from agencies or media sales.
Job Title: School Engagement Manager
Reporting to: Director of Transformations
Hours/days: Full-time 40 hours per week (will consider part-time & flexible working)
Location: Flexible / hybrid with a minimum of one day per week in the Brixton office. The role will involve travel to various locations in London, and some travel to Yorkshire/South West, so would therefore not suit fully remote working.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
The purpose of this role is to foster engagement between our charity and schools and kitchen teams seeking support to improve their school food. This is a significant and important role for our rapidly scaling charity, ensuring effective communication and engagement with schools, academies and stakeholders to maximise our impact.
You will be supported by our Director of Transformations, and work closely with our Senior Programme Managers, and the Director of Partnerships and Impact.
Your role will be critical to the successful delivery of both our core programmes which are delivered across England. This role will be primarily focused in London, but will include supporting the engagement of schools in locations across the UK as we develop new hubs. You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.
You will have an understanding of the context that we operate in, education and food sectors. You will have strong people skills, and the ability to build relationships and manage effective partnerships with external organisations.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
● To work with the Director of Transformations to develop and execute a school engagement plan, in line with our scaling strategy and current funded programmes.
● Work closely with the Director of Transformations, Director of Impact and Partnerships and the Senior Programme Managers to assess and propose suitable programmes of support for schools, multi-academy trusts and caterers interested
in our School Chef Educator Programme and School by School interventions.
● Lead meetings with Senior Leadership of prospective participating schools and academies, supported by our Senior Programme Managers where appropriate.
● Work with our Senior Programme Managers to identify suitable schools and participants for our funded training programmes, ensuring a high uptake of available places on our funded training programmes.
● Maintain accurate data records and ensure our contacts database is up to date with relevant school, participant, partner and engagement information.
● Build relationships with academy trusts and other strategic educational and youth organisations to market our programmes and champion our work around school food.
● Work with the Senior Programme Managers to build upon our current onboarding and customer journey for schools and training participants, developing and improving this for future schools and cohorts.
● Act as a collaborator and key influencer amongst colleagues to develop approaches and engagement resources that will facilitate a stronger rapport with schools.
● Working with the Director of Partnerships and Impact, effectively and efficiently handle new enquiries, manage the sales pipeline, outreach campaigns and support the onboarding process for schools and participants.
Skills & experience:
● You have interest and belief in our mission, to improve child health through improving food and food education in schools
● You are an excellent writer and communicator with strong presentation and facilitation skills
● You have experience of maintaining and building business relationships with a wide range of audiences from individual schools to large academy chains, through to partner delivery organisations and local government departments
● You are confident liaising with decision makers at all levels
● You have experience of CRM software, and of building a strong sales pipeline and proactively securing business development opportunities
● You have the ability to listen, understand and interpret customer requirements
● You demonstrate self-motivation, flexibility and the ability to adapt to an ever-changing, growing organisation
● You have stakeholder and partnership management experience
● You have experience marketing programmes to schools
● You are a proactive, confident communicator with an excellent understanding of the education sector, and the key developments and approaches that will resonate with schools looking to develop their staff and transform their food offer
● You are personable and display the natural ability and passion to speak to school leaders and build meaningful relationships that help them achieve their goals
● You are well organised with experience of managing a diverse workload with multiple work streams
● A good understanding of the UK educational system is desirable
Benefits
You would be joining a friendly, supportive team who work hard, but believe in a healthy work / life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to, and draw on, a variety of projects and strategic insights.
We offer 33 days (pro-rata for part time positions) of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including
£250 towards elective training and development of your choice. We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the AIG Smart Health Platform which offers health benefits including free rapid access
online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job. Please follow the Apply Now link to answer the questions and submit your application.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. Shortlisted candidates will be invited to an online 30-mins interview to take place on Wednesday 19th June.
Successful candidates will be invited to an in-person 2nd interview to be held at at our office in Brixton, London, for which you will be asked to complete a short, 15-min task. The interview overall will take a maximum of one hour.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.
The client requests no contact from agencies or media sales.
We’re recruiting a part time Marketing and Communications Manager to support the development, implementation and management of innovative marketing campaigns to drive awareness, interest, and income across all areas of our work.
Job Type: Fixed Term Contract (Mat Cover)
Hours: 28 hours per week
Salary: £31,196.80 pro rata (based on FTE of £38,996)
Location: Hybrid – FSRH London office (London Bridge) and home working.
Marketing management
- Supporting our Head of Marketing to develop cross-organisation marketing plans to help us achieve our member retention objectives and reach new audiences.
- Leading projects with our Members Services Team, Education and Training, and External Affairs teams to understand the market and customer need for our products and services.
Marketing activities
- Lead on the delivery of effective marketing plans for a range of audiences and outputs, including but not limited to our online and in-person events, qualifications, training and assessments, and clinical guidance, guidelines and standards.
- Write engaging copy for both online and offline marketing collateral – including news stories, blogs, email communications, print and digital adverts, and social media.
- Segment and tailor marketing communications for a range of audiences by professional role, membership type, and level of involvement with us.
- Manage regular email communications with our registered users (those who express an interest in us) and candidates (those currently learning with us) to support their journey towards becoming a member.
- Develop and manage the marketing activities for our core member publication The British Medical Journal in Sexual and Reproductive Health (BMJ SRH)
- Proactively manage a content calendar to help keep track of our range of communications.
- Collaborate with our Digital Marketing Officer to repurpose content from our website and campaign publications for use on social media.
- Ensure all communications practices are GDPR compliant.
Marketing intelligence
- Support the Head of Marketing with desk-based research / activities to help us better understand and engage with newer audiences (e.g., physician associates, pharmacists).
- Monitor and report on the effectiveness of marketing campaigns, using a range of tools (e.g., Google Analytics, CRM reports, Google Data Studio), working closely with our Digital Content Manager and Data Manager.
- Proactively look at ways to improve the overall effectiveness of marketing campaigns, using data and insights to inform this.
- Track and monitor email campaign effectiveness and make recommendations for improvements, most notably during our annual member renewals campaign.
Brand management
- Champion our FSRH values, brand guidelines and style guide, supporting the Head of Marketing to keep our templates and materials up-to-date and implemented correctly.
- Support the development of event specific content for in-person and online events, and occasionally assist as an FSRH representative.
- Produce slides for our CEO / Officers where needed to help share information about FSRH’s work.
You will have experience:
- Developing and delivering successful and multichannel marketing and communications plans
- using email marketing tools and segmenting communications to suit specific audiences
- working across social media platforms and creating tailored content
- using data to understand audiences, measure the success of campaigns and improve effectiveness
- an understanding of GDPR and how it is applied in practice
- copywriting skills for a variety of audiences on different communications channels, both online and offline
- with tools such as Mailchimp, Hootsuite, website content management systems (CMS) and Google Analytics
- Microsoft office skills with a knowledge of Office 365
- positive communication skills, both written and verbal with great attention to detail and proof-reading abilities
- the ability to work flexibly to respond to changing priorities.
- interest in sexual and reproductive healthcare (SRH)
We will offer you:
A range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Flexible working culture
- Pension and life assurance scheme:
- 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- ‘Free Lunch’ Thursday (in office)
- Interest free season ticket travel loans
- Enhanced maternity, paternity, adoption, and neonatal pay
- Ongoing training and development
To Apply
In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Please send your CV and covering letter
Deadline for applications is 17 June 2024.
Interviews are likely to take place w/c 24 June 2024.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality, and encourage applications from people of all backgrounds and are working hard to minimise unconscious bias.
The client requests no contact from agencies or media sales.
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy. We believe that everyone has the right to be heard & respected, the right to choice in decisions about themselves and the right to be safe.
To help us with our shortlisting, please send a supporting statement/cover letter with your application telling us why you are right for this role. The successful applicant will work from our Poole or Dorchester office
Service Managers are responsible for their services meeting targets and delivering on contract requirements, including providing the data required for contract and organisational monitoring.
The Service Manager role assumes responsibility for all aspects of SWAN’s Dorset statutory advocacy services. This includes a wide range of advocacy including IMCA, Care Act, IMHA, CHC, Carers and Generic advocacy, and advocacy for parents during child protection proceedings. Our Service Manager is also responsible for the mobilisation and delivery of SWAN’s social value projects in Dorset.
The role requires a positive approach and a high degree of personal responsibility. The Service Manager is responsible for the Dorset team’s performance. Service Managers are experienced and inspirational leaders. They have, or are willing to work towards, a level 5 management qualification.
The post is subject to 2 references including previous employer, evidence of right to work in the UK and an enhanced DBS check.
Direct reports:
Team Supervisors & Supervising Advocates
Duties and responsibilities: General
- To work collaboratively with other mangers and assist, when necessary, with providing cover during periods of absence and play an active part in SWAN’s Leadership Team
- Act as the safeguarding lead for the service
- Stay up to date with relevant legislation, changes to practice and wider activities relating to advocacy; to input to policies / procedures (COVID-19, LPS etc).
- Act as a role model for exemplary behaviour, attitude and mindset, embedding a culture of trust and accountability and challenging non-congruency and negativity
- To undertake all training as necessary and stay up to date with Continuing Professional Development
- Support SWAN to ensure that Advocacy Quality Performance Mark practices are business as usual
- Take responsibility for embedding good Health and Safety Practices and adhering to the Health and Safety Policy
Supervision and Development of Direct Reports
- Responsible for the recruitment of their service team
- Responsible for the effective induction of new staff members and support through their induction period
- Undertake regular supervisions and Personal Development Reviews in line with the Company requirements for all direct reports
- Organise and lead regular team meetings, to provide minutes, actions and documentation for each meeting. Team meetings will include professional development and guest speakers
- Deliver training workshops to the team, including lone working, safeguarding refreshers and the Purpose and Principles of Independent Advocacy (Unit 301) in line with Company requirements and maintain records of attendance
- Ensure all team members’ training is up to date and work with the Training Manager to create new opportunities to upskill the workforce
- Undertake all other people management responsibilities for the team in relation to absence and performance management
- Manage disciplinary and grievance issues if and when they arise
Management of Services
- Lead and manage the service in the delivery of outcome focused, issue based, person directed advocacy, in line with the relevant legislation for the advocacy discipline, regulations, codes of practice and internal policy and procedures
- Mobilise and manage local social value projects
- Responsible for the effective triaging of referrals and allocations of casework after considering prioritisation of cases, current caseloads and team members’ skill set
- Provide temporary cover for own team’s case work during periods of absence
- Complete accurate recording and reporting of all service data
- Ensure the timely completion of high quality commissioning report narratives and case studies
- Work proactively with the statutory services to promote the service, problem solve and uphold the agreed engagement protocols
- Communicate and negotiate effectively with a wide range of people, including commissioners, health and social care professionals and voluntary sector staff
- Identify risks in delivering the service and ensure compliance with risk management procedures
- Ensure the effective management of de-escalating client issues and handling of complaints
- Attend stakeholder meetings, forums and networks
- Ensure that good relationships are developed and maintained with other service providers
- Raise the profile of SWAN in the local area by any means identified as necessary
Qualifications Required:
- Diploma in Independent Advocacy Qualification (City & Guilds level 3 or 4) or willing to work towards.
- Level 5 Management qualification, or willing to work towards
Experience and Knowledge Needed
Experience and knowledge crucial for the role:
- A record of delivering advocacy or health and social care services
- Experience of managing people and resources;
- Knowledge of contracted services in the voluntary sector
- Understanding of the principles and role of advocacy
Other:
The post is subject to 2 references including one previous employer, evidence of right to work in the UK and an enhanced DBS check.
If you would like to join us, SWAN will offer you;
- A supportive working environment
- Flexible working to fit around your personal circumstances
- Regular person-centred Supervision
- Training and development opportunities
- Minimum 25 days annual leave plus bank holidays
- 6% Employer pension and 2% employee contribution
- Employee Assistance Scheme, offering a free and confidential helpline for you
- A Wellbeing Day – a paid day from work to allow you time to focus on your own wellbeing
- A day off on your Birthday
- In-house Mental Health First Aider
- Access to an Employee Reward Scheme offering online and instore discounts at a wide range of high street retailers,
Equality, diversity, and inclusion are core to our values. In the selection of our staff, we are committed to equality with regards to protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex. and sexual orientation. We welcome applications from disabled people. The Employee must ensure a positive commitment towards equality by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relations amongst employees, suppliers and customers.
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy.
The client requests no contact from agencies or media sales.
Advice & Information Worker (Havering)
WORKING HOURS: 21 hours per week
SALARY: £24,868 pro rata; (£14,920 for 21 hours actual)
CLOSING DATE: Monday 10th June by 12pm
PROPOSED INTERVIEW DATE: Monday 17th June
Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking & Dagenham and Redbridge which is free, independent and confidential to older people, their relatives, carers and friends. We offer support with benefits maximisation to make sure people receive everything they are entitled to, housing issues, social care needs, health and disabilities, advice on energy efficiency and fuel poverty, to assistance with form filling and leisure.
We are recruiting an Advice Worker to cover the London Borough of Havering. This role requires the worker to work independently and manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. The post involves both office based, home visit and outreach work at a variety of locations across Havering. Good IT skills are required and familiarity with Charity Log would be useful as well as knowledge of relevant quality assurance systems.
To apply: Please check our website for further details and a full application pack
Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.
The client requests no contact from agencies or media sales.
We’re looking for a proactive individual to oversee the management of our new charity shop in Hale, Manchester.
Charity Shop Manager (Hale, Manchester)
Type: Full-time (35 hours a week), permanent
Locations: Hale, WA14 2DW
Salary: £22,070 plus excellent benefits
Salary Band: Band C1
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is starting a new phase of charity shop launches. Beginning with the launch of new shops in Hale and Sale as part of an exciting, national retail transformation.
You’ll be managing our shop volunteers and maximising revenue to support the activities of the MS Society local group.
Excellent communication and interpersonal skills are essential. A background of working in retail management is desirable.
Closing date for applications: 9am on Thursday 6 June 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.
Summary of role responsibilities
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Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.
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Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.
For more detailed information about the role, charity, and team, look at the Recruitment Pack.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications close: 17 June 2024, 11:59pm
Shortlisting: w/c 17 June 2024
Interviews: w/c 1 July 2024 (London office)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cherry Lodge Cancer Care is an independent charity committed to improving the quality of life for people living with cancer, their carers, family, and friends.
We have an exciting opportunity for you to join us as a Cancer Information Specialist Nurse, and are seeking an experienced, flexible, and dynamic NMC registered nurse to join our team.
At Cherry Lodge, we work alongside the clinical care of the NHS in an area centred on Barnet and covering much of North London and South Hertfordshire. We are based at the very friendly and welcoming Cherry Lodge Centre, in Union Street, Chipping Barnet. We also have an Outreach Service with an impact across the borough of Barnet, concentrating particularly on providing information and support to members of black and minority ethnic groups. Our Befriending Service provides additional support for people in their own homes.
Job Purpose:
To act as a specialist information resource for the management of people with cancer, their carers, and families.
To co-ordinate, manage and develop the Cherry Lodge Cancer Care (CLCC) information service by providing assessment, information, support and signposting to people visiting and telephoning the centre. Oversight of interventions and therapies delivered, ensuring the person with cancer/carer/family experience of support feels seamless and is transparent.
To work proactively with primary and secondary care and voluntary sector partners to promote Cherry Lodge Cancer Care and build awareness of the support available for people living with and beyond cancer. This will include further developing relationships with local cancer care providers including the North London Hospice and North Central London Cancer Alliance.
Contribute to the coordination of the day-to-day running of therapy and complementary therapies delivered at CLCC, including mentoring of junior staff and volunteers as necessary. Working in close partnership with the Volunteer Co-ordinator and Befriending Service Lead.
Main Duties and Responsibilities
Information/Service Provision
To ensure people with cancer their carers and families/friends gain access to the information they require by providing the following services:
1. To provide one to one sessions where assessment and planning ensures people are able to discuss all information aspects of their illness (symptom management, treatment, and living with cancer).
2. Provide support, access to therapies and signposting to other local services and support services.
3. Provide appropriate psychological support throughout the cancer diagnosis, treatment and follow up pathway, as appropriate and identified by the person with cancer.
4. Facilitate and support nurse/therapy led groups
5. Act as the person with cancer’s advocate, particularly where informed discussion may affect care management options, by ensuring robust links with secondary care Clinical Specialist Nurses.
6. Deliver support, information, and education to promote self-care following a diagnosis, and reduce risks of future complications. Actively encourage a Health & Wellbeing, enabling approach.
7. Work closely with the Cancer Information Specialist Nurse (Outreach).
8. To maintain a comprehensive, accurate and up to date information resource, including a database of information about local and national services.
9. Maintain professional links and liaise with other units/centres to ensure continuity of care and support for patients throughout their care pathway.
10. To use communication skills and empathy to impart information at all levels. To work with the Operations Manager to audit the service on a regular basis ensuring that feedback from users of the service is used to develop services further.
11. Support and participate in service review and ongoing development of nurse/therapy led services.
12. Ensure clear and concise records are documented ensuring effective communication observing NMC guidance for records and records keeping.
13. To provide information by telephone and respond to written requests for information.
Managerial and Leadership responsibilities
1. Act as a role model demonstrating high standards of care and providing leadership to all staff in the Cherry Lodge Cancer Care team.
2. Responsibly manage resources utilised within the role.
3. To publicise the facilities and activities of CLCC within the local provider trusts and in the wider community.
4. To ensure all activity delivered at CLCC is recorded on the database and provide regular updates to the Operations Manager and Trustees, helping to identify where there is unmet need in order that new services can be developed/commissioned.
5. To develop policies and procedures to assure the quality of information giving and support, including monitoring and evaluation systems that meet the highest standards, and is in line with activity across the North Central London Cancer Alliance.
6. To contribute to the Charity’s annual and strategic plans by working with the Operational Manager and Trustees to provide data & narrative that will assist in planning future service developments.
Training and Education
1. Support a positive learning environment for all staff – including volunteers.
2. To contribute to CLCC’s education programme by organising talks, seminars and workshops relating to cancer information and support.
3. To lead on the delivery of CLCC’s Induction Day for all staff and volunteers, evaluating its effectiveness by seeking and incorporating participant feedback.
4. Take responsibility for own learning and development needs.
5. Develop and maintain awareness of current local and national guidelines and workstreams which affect cancer information services, sharing a regular update with CLCC staff and Trustees.
6. Participate in regular clinical supervision and have responsibility for maintaining that supervision.
7. Attend management meetings, Trustees meeting and events as appropriate.
8. To understand and comply with all policies at CLCC including (but not exhaustive) Health & Safety, AL/TOIL, sickness reporting and monitoring and GDPR.
Research, Audit & Quality
1. To develop methods of obtaining useful feedback from people with cancer and other users of the service in order to provide high quality and responsive service, and to develop mechanisms to audit the effectiveness of the service.
2. To critically evaluate latest research and audit findings, disseminating these findings into practice in order to develop best practice and helping to support understanding by all (centre users and staff).
Personal Development
1. To maintain own expert level of competence.
2. To maintain current NMC registration by ensuring compliance with the NMC revalidation process.
3. To actively participate in the CLCC appraisal process.
4. To facilitate access to training for all volunteers within the service, working closely with the Volunteer Co-ordinator.
Communication
1. Develop and maintain good channels of communication and openness with colleagues within Cherry Lodge Cancer Care.
2. Ensure effective communication regarding all matters across the service. Be aware that all staff and volunteers represent Cherry Lodge Cancer Care and ensure that your actions always represent Cherry Lodge Cancer Care’s values and beliefs. Keep up to date with Cherry Lodge Cancer Care’s internal communications and share these with junior staff to ensure compliance with current requirements. Foster and encourage a sense of inclusiveness with all members of the charity’s team.
About the Role
Through our range of programmes, we work to inspire and empower young people, whatever their background to succeed in work and life. A unique opportunity has arisen for a highly motivated and enthusiastic individual to manage the delivery of our EDI programmes and have a real impact on the participation of underrepresented groups in our programmes, as well as building on our established position within the skills sector.
The ideal candidate will have experience in developing, managing and evaluating senior stakeholder relationships with external networks. With a proven track record of consistently delivering projects and programmes with high-quality results, the successful candidate will have up to date ED&I knowledge and demonstrable experience of raising the profile of an organisation within this setting. The candidate will be experienced in development of programmes and partnerships to suit delivery of strategic objectives, and be able to project manage internal colleagues to deliver against set KPIs.
The successful candidate will have a passion for working within a charity that focuses on developing young people from all backgrounds, and will have the experience, knowledge and understanding to drive forward EDI in external facing programmes.
Role purpose
The purpose of this role is to lead, develop and deliver WorldSkills UK’s external Equity, Diversity, and Inclusion (ED&I) programmes supported by stakeholder engagement strategies across our network of industry, education and government. The role will ensure that we engage external stakeholders to help deliver our ambition to be a leader, partner and ally in creating positive change for ED&I in the skills sector.
Key tasks and responsibilities
1. Deliver positive action activity for change:
- Support the development and delivery of WorldSkills UK’s external ED&I strategy. Ensure it is fit for purpose, has recognised long term goals and will deliver measurable change, reflecting organisational priorities around increased engagement with ethnic minority groups and females. Provide an overarching framework and help further develop strategic KPIs for our ED&I work, ensuring effective use of data, monitoring progress and performance.
- Work with the Senior Strategic Partnerships Manager to develop action plans that will drive our continuous improvement:
- Support our skills competition development programmes to increase the diversity of young people engaged
- Support the development of role models to showcase the impact of our work and encourage diversity in key areas of industry, including future priority skill areas
- Support the development of learning resources that aid engagement with underrepresented groups
- Support teams to ensure ED&I matters are considered and addressed as key components of all strategies, plans and programmes.
2. Manage the ED&I Advisory Group:
- This is a unique opportunity to work with experienced and prominent senior individuals from across education and industry who are invested in driving the agenda for ED&I.
- Lead the administration and ongoing development of our Equity, Diversity and Inclusion (EDI) Advisory Group.
- Engage the Group to help support, advise and challenge WorldSkills UK on its actions to remove obstacles and barriers faced by young people from under-represented backgrounds in our programmes.
- Report regularly to the Group on progress against KPI’s and facilitate reports for the WorldSkills UK Board.
3. Project Manage the ED&I Heroes Awards
- The Awards is an established flagship event which provides a platform for WorldSkills UK to celebrate success with its partners, amplify best practice and inspire others to drive change across the skills systems in education and business.
- Project manage delivery of the annual Equity, Diversity, and Inclusion Heroes Awards, supported by relevant internal teams
- Establish the nominations process
- Co-ordinate the judging panel
- Organise the awards ceremony
- Manage the support of the awards partners.
4. Manage strategic relationships
- Manage a portfolio of ED&I focused Strategic Partnerships with organisations from across the skills sector, facilitating their support and engagement with our EDI programmes.
- Grow our network of partners to widen our reach, help further drive work in this area and collectively impact on the sector.
- Advise and support the development of the CEO’s international activities on ED&I with WorldSkills International (WSI).
5. Raise the profile of WorldSkills UK’s ED&I work:
- Work with teams across the organisation to support our Mission to ignite a national and global movement to help more young people, regardless of their background, get the best possible start in work and life.
- Support the Senior Strategic Partnerships Manager and Marketing and Communications Team to showcase the impact of our programmes:
- Help to externally profile and articulate the value and impact of our activities using the channels and tools available
- Seek opportunities to advocate for our work through stakeholder engagement and networking
- Support the Corporate Partnerships team to identify and secure commercial income related to our ED&I initiatives.
- Work across the organisation to build on existing external relationships and develop new strategic partnerships that reinforce our position as a skills sector leader.
6. Internal ED&I Liaison:
- Whilst not responsible for WorldSkills UK’s internal ED&I activities and agenda it is anticipated that the post holder will spend up to 10% of their time supporting and working with the Corporate Affairs team on internal ED&I matters, with the remaining 90% spent on external work.
- It is not essential that the postholder has extensive experience in this area.
7. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
- Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
- Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Corporate Partnerships team and the wider organisation.
- Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
- Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
- Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
- Demonstrable equity, inclusion and diversity experience [E].
- Experience of managing and delivering, at pace, external ED&I programmes that have achieved positive change outcomes [E].
- Proven track record of engaging multiple external stakeholders and relationship management at all levels [E].
- Demonstrable experience as a networker within the ED&I sector and/or further education sector [D].
- Project management qualification and/or relevant experience [E].
Knowledge and skills:
- Up to date knowledge of the wider equity, diversity and inclusion agenda [E].
- Ability to clearly and concisely articulate ideas, concepts, and new ideas to engage multiple external audiences and successfully influence opinion [E].
- Able to present metrics and report on progress against business objectives and KPIs to all relevant stakeholders [E].
- Strong communication and interpersonal skills [E].
- Able to build a strong external network to understand ED&I practices across other businesses in our industry [E].
- Strong analytical, problem solving and critical thinking skills [E].
Personal qualities and attributes:
- Passionate about equity, diversity and inclusion and making positive change within a wide network [E].
- Excellent team player with a collaborative approach to work [E].
- Enthusiastic and able to motivate others [E].
- Very reliable and with a high level of probity [E].
- Able to work on own initiative with broad direction [E].
- Able to think creatively and solve problems [E].
- Possess a strong work ethic and desire to achieve results [E].
- Flexible in working methods and ideas [E].
Special circumstances:
- Prepared occasionally to work outside normal hours [E].
- Prepared to travel within the United Kingdom [E].
- Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
Join our great team at Carer Support West Cumbria delivering support to unpaid carers of all ages, helping them carry out their caring role and maintain their own wellbeing by providing a flexible and varied programme of services that meet individual needs along their caring journey.
We are recruiting an Operations Manager who will manage the volunteer, benefits support and data and communications projects as well as identifying and developing new service initiatives and projects. The post holder will also develop and implement a performance framework ensuring collection and interpretation of data from all sources, benchmarking, monitoring and evaluation to identify areas of improvement throughout the organisation.
This role will give you the chance to contribute to a successful established charity and be at the forefront of creating positive change in your community.
If you are passionate about making a real difference to someone’s life, this could be an exciting opportunity for you.
Our generous employment benefits include:
- Being part of an energised, passionate team
- Flexible and hybrid working opportunities
- Pension Scheme with 7.5% employer contribution
- Generous annual leave allowance
- Supportive working environment with a focus on mental health and wellbeing
- Training plan with opportunities for continuing professional and personal development
- Based in the town of Cockermouth on the edge of the Lake District National Park
Visit our website to download the Application Pack containing the Job Description/Person Specification and an Application Form.
To support and improve the quality of life of unpaid carers in West Cumbria.
The client requests no contact from agencies or media sales.
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Salary: £34,250 – 37,500 gross per annum at 1.0 FTE
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Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 months probationary period
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Team: Operations Team
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Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too.
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Reporting to: Head of Operations & People
Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.
You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.
At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.
The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.
This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like to arrange this, please visit our our website for more information on contact details.
How do I apply?
Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.
The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
Closing date: Sunday 23rd June 2024 at 11.59 pm.
The client requests no contact from agencies or media sales.
Do you have experience of running successful projects in different countries and/or across cultural boundaries? Do you have experience of working across teams and managing complex multi-stakeholder projects?
We are looking for an International Programme Manager to oversee Students’ Union UCL’s cultural celebrations programme, including expanding and developing our annual flagship International Festival. They will lead on the development and delivery of new projects including a series international volunteering opportunities and the launch of the Union’s UK Visits programme, enabling UCL’s student community to develop skills that will complement their studies and make cross-cultural friendships. The International Programme Manager will also work with the Head of Intercultural Engagement to create new and develop existing relationships with overseas partners, creating opportunities for students to gain life changing experiences through co-curricular activities. The post holder will be central to driving forward an exciting programme of activity that fosters personal growth, connection, and community through extraordinary intercultural experiences.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Hours 37.5 hours per week
Location Yorkshire (Leeds, Kirklees, and York)
Salary £41,355 - £45,283
Emerging Futures (EF) works across the country to support people affected by homelessness, addiction, and mental health challenges. Our greatest resource is our people, so we also offer generous annual leave, pension, employee assistance programme and other benefits.
About the role
As the Area Service Manager, you will be accountable for ensuring our contracts with partners and/or commissioners deliver to the highest standards, in a way that creates maximum impact.
Across Yorkshire, you will lead on the delivery of our coaching and behaviour change programmes alongside managing our expanding housing portfolio and housing support services. You will take responsibility for growing the business across Yorkshire with existing partners, other organisations and via Local Authority contracts.
As a member of the national Joint Leadership Team (JLT), you will help to shape and develop our services and products, ensuring that the EF’s growth remains rooted in our organisational values of respect, accountability, and integrity.
Our current contracts cover Leeds, Kirklees, and York, and you will be required to work across varying sites. You will directly manage a team of Service Managers and Team Leaders and be responsible for a growing staff team of over 25 individuals.
About you
You are an experienced operational leader who has a proven track record in managing front-line substance misuse, recovery and/or housing services.
As a values-led manager, you have a passion for developing services and staff to be the best they can be.
Organisation, planning, and communication skills come naturally to you, as you will managing competing priorities across a large geographical area.
You are flexible and can work autonomously, managing your own diary based on service needs.
What do our staff say about working for us?
“My professional development is being addressed all the time. I have had so much training while I have been here.”
“We try to create an environment where it’s ok not to be ok. I feel very blessed to be part of this organisation.”
Interested?
To apply, please send us your CV and a covering letter. Within your covering letter, please address the following questions:
- 65% of Emerging Futures employees have a lived experience of addiction, homelessness and/or the criminal justice system. Tell us how you would adapt your management style to accommodate our staff and what issues might arise?
- Managing services across different geographical areas is fast paced and can be challenging. Based on your experiences, how do you manage competing priorities to ensure you meet key performance indicators?
- Tell us about a time when your values and principles have impacted your management decision making?
A full job description is available to download.
If you would like to have an informal discussion about the role, email us and a member of our team will be in touch.
Closing date Monday 27th May 2024.
Interview date Thursday 6th June 2024.
Interviews will be held in our hub in Huddersfield, Kirklees.
The client requests no contact from agencies or media sales.
Key Details
Salary: £57,600 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance and flexible/hybrid working.
Hours: 35 per week over 5 days.
Contract type: This is a full time, permanent role.
Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office regularly, 2-3 days per week.
About the Role
Reporting to the Legal Director with day-to-day responsibility for scoping, developing and running Good Law Project’s legal cases and projects and for working with the team to build successful campaigns.
What we’re looking for
- Qualification as a solicitor or barrister in England and Wales (practising or not practising).
- Civil litigation experience with the ability to manage multiple projects at once.
- Interest in social change and how the law can be used to deliver it.
- Commitment to Good Law Project’s vision of what a better world looks like.
- Understanding of strategic litigation and/or using the law as a campaign tool.
- Experience of leading and managing junior members of staff.
What We Do
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Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account, protect the environment and ensure no one is left behind.
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We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
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Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
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In August 2022 we established an independent SRA-regulated law firm in London, Good Law Practice, to support and develop our work.
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See our website for more information.
Further Information / How to Apply
To view the full job description, personal specification, interview stages, Good Law Project values, our structure chart and to apply for this role - click on "Apply via Website".
Contact
If you have any questions about this role, please click "Apply via Website" to view our contact details.
The client requests no contact from agencies or media sales.