Information jobs in crystal palace, greater london
Team Administrator (Philanthropy, Partnerships & Commercial)
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our Income Generation team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. In addition, we are embarking on a transformative journey with our Launchpad Programme – a major cross-organisational initiative to consolidate all customer and animal data into one integrated system. As part of this ambitious project, we are creating new roles to ensure that our Income Generation operations are fully represented and embedded in the design of the future system.
This is a new role working across Battersea’s Income Generation department, in particular, Philanthropy, Partnerships and Commercial (PP&C). This new role will provide effective EA support to the Head of PP&C, and to the Senior Corporate & Commercial Manager and the Senior Philanthropy & Trusts Manager). This role will manage external and internal communication to and from the Head of PP&C and the senior managers. You will also provide a range of administrative and co-ordination support to the wider PP&C team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 17th June 2025
Interview date(s): TBC
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
The Lyric Hammersmith is one of the UK’s leading producing theatres. The Lyric produces world class theatre from the heart of Hammersmith, the theatre’s home for more than a hundred and twenty five years. The theatre has gained a national reputation for its work in forging pathways into the arts for young talent from all backgrounds.
We are currently recruiting for a Marketing Manager to join our Communications and Sales Team.
The Marketing Manager will plan, manage and deliver the Lyric’s marketing and audience development campaigns to achieve financial targets and maximise attendance across all activity, with a focus on Theatre productions. The Marketing Manager will support the wider Communications and Sales team to ensure activity reaches the broadest possible audience, highlighting our impact and positively developing our reach and reputation.
Working closely with the Director of Communications & Sales, Senior Marketing Manager, Sales & Box Office Manager and Press & Marketing Assistant, they will support the delivery of the wider strategy of positioning the Lyric as an important part of London’s vibrant theatre scene.
Deadline for applications: 12pm on Monday 30 June.
The Lyric encourages people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from the global majority and disabled candidates. All disabled candidates who demonstrate that they meet the essential criteria will be invited for an interview. The Lyric Hammersmith is proud to be a Disability Confident Committed Employer and supports parents and carers working in theatre.
‘‘The Lyric …it’s simply a theatre that thinks for itself.’’ A.A. Milne
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ascension Community Trust (ACT) is a much-loved community-based charity in Custom
House, Newham. We deliver Newham District Foodbank (a Trussell foodbank run by ACT
and two community partners), welfare benefits advice, immigration advice, ESOL classes,
work with adults with learning difficulties, as well as work with children, young people and
their families.
Our volunteers come from all walks of life, and their experience includes working with
corporate companies, students, school children, people with lived experience of poverty,
refugees, asylum seekers, and adults with learning difficulties. Our mission statement –
“Enabling the whole community to make the community whole” – means that we work with
all members of our community and promote integration.
We are looking for someone with good interpersonal skills, who can welcome and listen to
prospective volunteers to find out their interests, skills and goals and match them with the
right volunteering opportunity.
You will work two days a week with Newham District Foodbank strategic partners to mobilise
volunteers across our three delivery sites, and one day a week to support volunteer
involvement across the rest of ACT. You will need to be able to think outside the box to spot
opportunities – across all our projects – to invite volunteers to join in with our mission,
whether that’s regular volunteering, one-off projects or using their skills to help us with
strategy or communications.
You will also need to be methodical, making sure references are taken up and DBS-checks
are completed, as well as tracking and recording volunteers’ training. To make this easier
you will help us implement the ‘Assemble’ volunteer management software across Newham
District Foodbank’s three partners.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Service Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause
We believe in leadership, development, growth, and continual learning
Ensuring fairness, equity and equality
Creating a place of respect, kindness and dignity for all
A healthy environment where people have fun and can be creative
Salary £16,224 per annum
Permanent Contract. ( Subject to further funding )
Part-Time, 20 hours over 5 days
Term Time
Monday, 1 pm - 6 pm
Wednesday 1 pm - 6 pm
Thursdays - 1 pm - 6 pm
Fridays 9 am - 2 pm
Saturdays 9.30 am -2.30 pm
(including 1 hr unpaid lunch)
School Holidays
Monday - 9 am-2 pm
Tuesday - 9 am - 2 pm
Wednesday 9 am - 2 pm
Thursdays 9 am - 2 pm
Saturdays 930 am - 230 pm
(including 1 hr unpaid lunch)
Working - from our Offices and Centres and in the community/outreach locations
The post holder must be flexible to work evenings and weekends to meet client and community needs.
There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.
Main Purposes of Job and Key Tasks
Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer
The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity.
The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.
The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection.
The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.
About the Role / Key Responsibilities
Programme Planning, Delivery and Implementation
-
To design and deliver the Activity Camps and After School Club Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.
-
Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.
-
Work in Collaboration with the Leadership Team to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families
-
Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities
-
Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.
-
Oversee and coordinate the operations of Food Services
-
Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.
-
Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.
-
Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.
-
Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.
-
Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.
-
Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..
-
Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.
-
Collaborate with local chefs or volunteers to create a welcoming environment for participants.
-
Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.
-
Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.
-
Work on outreach programs targeting vulnerable populations to provide suitable assistance.
-
Educate the team on nutritional options and food
-
Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.
-
Support families to identify their needs and connect them with appropriate services and resources.
-
Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level
-
Ensure that all processes and procedures in the SCH manual are being followed
-
Ensure that the foodbank meets health and safety/environmental health standards in all its locations
-
Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability
-
Oversee the food Services in conjunction with the Service Manager
-
Organise and run food collections in conjunction with Hub support
-
Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
-
Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.
-
Overseeing stock orders and working in collaboration with the Hub support and Finance department.
-
Comply with SCH policies and procedures regarding the operation of services and policies
Strategy, Stakeholder Management, Leadership, and Management
-
Representing the organisation on a strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders
-
Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
-
Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.
-
Maintaining relationships with suppliers, community groups, Schools, Libraries, supermarkets, and other stakeholders.
-
Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions
-
As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs.
-
Actively contribute to and participate in AGMs, Away Days, Team Meetings, Development Sessions, and other Internal Meetings
-
Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.
-
Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team
-
Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.
Camps and Event Management:
-
Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.
-
Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.
-
Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere.
-
Liaise with schools, organisations, local authorities, and volunteers to explore ways of sustaining and improving the provision.
-
Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.
Volunteer Management:
-
Work in collaboration with the Leadership Team and Business Support Team to recruit and train Volunteers.
-
Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.
-
Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.
-
Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.
-
Coordinate and oversee all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers
-
Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.
-
Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene, first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures
Administration and Reporting:
-
Maintain accurate records of activities, participant attendance, incidents, Impact Reporting, Monitoring and Evaluations, including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met.
-
Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.
-
Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.
-
Ensure that local data is entered into the database
-
Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.
-
Provide regular updates to the Leadership Team on service delivery and community needs.
-
Produce monthly project reports and keep the CRM/ Database updated
Person Specification
-
Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs.
-
The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders
-
Proven Line Management and Supervisory experience
-
Willingness to undertake further training as required by Spring Community Hub
-
Commitment to the concept of continuous improvement of procedures and practices
-
Ability to remain calm in challenging situations and reinforce boundaries
-
Ability to support people in managing difficult feelings, and communicate their needs effectively
-
Knowledge of best practice for lone working, data protection, and safeguarding adults
-
Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
-
Strong sense of self, and ability to set and maintain boundaries and lead by example
-
Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
-
Excellent listening skills
-
Ability to work collaboratively with colleagues and others.
-
Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
Qualifications and Skills:
-
Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.
-
Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.
-
Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.
-
Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.
-
A compassionate and empathetic approach, with a genuine interest in the well-being of others.
-
Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
-
Proficiency in using relevant software for record-keeping and report generation.
-
Empathy and compassion for individuals facing hardship
-
Strong organisational and problem-solving skills.
-
Proficiency in Google Workspace and databases, and experience with client management and other IT / Project Management systems.
-
Cultural competence and sensitivity to diverse backgrounds and experiences.
- A degree in social work, community development, or a related field is preferred.
- Experience working in a charity or community service environment, particularly with vulnerable populations.
- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.
- Understanding of issues related to poverty, housing, and social welfare systems.
- Ability to work both independently and as part of a team
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop
Reporting to…
-
Spring Activity Camp/Pastoral Manager
Why Join us / Benefits
-
A warm, welcoming, and passionate working environment.
-
People-focused with a friendly and supportive workplace culture
-
We are a London Living Wage Employer
-
An active commitment to equality and diversity
-
We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
-
Generous annual leave entitlement: 33 days annual leave (including bank holidays)
-
Company pension scheme.
-
Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Complete the application form. You will be asked to submit a CV if suitable.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)
Closing Date: Interviews to be held virtually on a rolling basis
Application process:
-
Complete our Application form
-
Submit your CV with a Supporting Statement.
-
Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
-
If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following:
-
A Presentation topic will be shared with you in advance
-
60-minute Panel Interview with members of the SLT / Board of Trustees
-
Questions will be shared with you before the interview so that you can prepare.
-
Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
Homeless Link are seeking a Head of Fundraising to develop our fundraising strategy and support us to achieve our goals by securing sustainable funding.
Homeless Link is the national membership charity for frontline homelessness services. We work to improve services through research, guidance and learning, and campaign for policy change that will ensure everyone has a place to call home and the support they need to keep it. Our mission is to develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless or vulnerably housed. The Head of Fundraising will play a crucial role in helping us to achieve that mission and ensure that we have the resources available to make the biggest impact on behalf of our members.
With budgets and funding opportunities being squeezed in both the public and charitable sectors, the competition for organisations to remain able to develop and positively support vulnerable people experiencing homelessness is getting harder and harder. This is a great opportunity for someone who loves a challenge and is motivated to make a real and lasting difference.
We need someone who shares our values of having Ambition, Boldness, Curiosity, Diversity and Empowerment to drive forward our fundraising strategy and ensure that as a membership body we are at the forefront of ensuring valuable resources continue to strengthen and develop the sector.
We are actively seeking to increase diversity within our organisation, and would welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
For full details of the role and how to apply visit our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Prospectus is collaborating with an internationally renowned art and educational institution to recruit for a newly created role in their Advancement Team - Head of Advancement Operations.
Managing a direct team of three, this role reports in to the Director of Advancement. The post holder is responsible for providing oversight, analysis and leadership to the department based on their in-depth knowledge and understanding of information management and financial systems. The Head of Advancement Operations leads the team responsible for the management of the Advancement database, gift administration, prospect research, and leads the financial monitoring of the department, working closely with the Finance team and providing complex analysis and forecasting to the Senior Management Team, Governing Board and other committees. The postholder is also responsible for maintaining and delivering regular and ad-hoc reports for internal and external audiences, including quarterly committee papers.
The successful candidate will have previous experience working in a similar role with a strong grasp of fundraising activity and working closely with finance teams. You will have experience of using Raiser’s Edge, Tessitura or a similar database in an educational, charity, arts or heritage fundraising department. You will have excellent interpersonal and communications skills, engaging with a wide range of stakeholders, and will be adept at providing advice on matters relating to information management, operations, and systems. You will demonstrate advanced experience of data analysis with the ability to provide recommendations and deliver actionable insights. You will also demonstrate excellent organisational, planning and leadership skills, ensuring team projects and targets are on track and met in full.
To apply please click to the advert on the Prospectus website and submit your CV and a supporting statement via the ‘Apply Now’ button, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the organisation and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Appointment Brief. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
FEMINIST CLIMATE JUSTICE POLICY CAMPAIGNER
Salary
£38, 766 per annum
Contract
Permanent, full time. (5 days/35 hours per week)
Tuesday is a core working day for the majority of Wen staff.
Location
Remote/Hybrid working - Ability to travel to London and across the UK for meetings and events where necessary. In person staff meetings in London every two months.
Reporting to
Co-Director
To apply:
Please complete the application form
Deadline:
1st July
Interview:
15th July (online) and 23rd (in person)
ABOUT WEN
Wen is the Women’s Environmental Network. We are an environmental charity working on issues that connect women, health, equity and environmental justice. We take an intersectional feminist approach to tackling the climate and nature emergencies.
We support women and communities to take action, amplifying racialised and marginalised women’s voices, and advocate for change. We cultivate grassroots projects, connect women to nature, create blueprints for just food systems and put gender and intersectional equality at the heart of the green economy.
We were the first charity to connect gender, health, equity and environmental justice. Since our radical beginnings in 1988, Wen’s groundbreaking campaigns have tackled issues from air pollution and plastic packaging to toxic chemicals in menstrual products and cosmetics.
Our vision
A world where women, communities and the planet thrive because values of equity, collaboration and care underpin our society.
Our mission
Wen exists to actively build a world where women, communities and the planet thrive - collaborating to create viable alternatives to oppressive systems, which end the exploitation of women and the natural world.
Our values
-
Equity
-
Collaboration
-
Care
-
Intersectional eco-feminism
WORKING AT WEN
As an intersectional feminist charity, we live and breathe our values of equity, collaboration, care and intersectional eco-feminism.
The Wen team is friendly, open and passionate about our cause and the communities we work in. Our office is based just off Brick Lane in Shoreditch and we also have another hub in Mile End, where we hold our bi-monthly team meeting with a shared lunch. We also have a weekly online check in meeting every Tuesday morning.
ABOUT THE ROLE
This role builds on the work of our Feminist Green New Deal project. The Feminist Green New Deal puts the needs and priorities of women, racialised and marginalised groups at the heart of all climate policy and action and advocates for a care-led green recovery from our multiple crises of climate breakdown and inequality. The role will continue to develop our Feminist Green New Deal work engaging new audiences, stakeholders and writing new policy papers.
As a Feminist Climate Justice Policy Campaigner you will make connections with policy makers, government departments, NGOs and influencers, bringing an intersectional feminist lens to these spaces. You will need to keep up to speed with UK climate policies and how these impact women.
Wen works at the grassroots and policy level ensuring that grassroots perspectives are part of and shape climate policy making so a key part of the role will be linking these two levels. You will work closely with our Climate Sisters programme and the Tower Hamlets Food Partnership which inform our Feminist Green New Deal policy asks and campaigns, advocating for inclusive climate policy rooted in the priorities of women, particularly racialised and marginalised groups. We are looking to recruit a policy campaigner with in-depth knowledge of the policy systems and strategic thinking about how to advocate for feminist climate justice at local, regional and national level in the UK working in collaboration with others.
KEY BENEFITS
-
25 days annual leave plus bank holidays, pro rata. Rising to 27 days after 5 years.
-
Pension scheme, contributing 6% of salary.
-
Employee Assistance Programme includes free counselling sessions that are also available to a spouse and dependents between 16-24.
-
Access to training and development opportunities.
-
Menstrual leave.
-
Laptop and mobile phone for work.
-
Time off in lieu for agreed overtime.
-
Flexible and hybrid working available.
JOB DESCRIPTION
Key responsibilities:
-
Bring an intersectional feminist climate justice lens to policy makers and debates with a focus on climate, health, food justice and environmental policies
-
Work collaboratively with Wen’s Climate Sisters team to make strong connections between the grassroots and policy, drafting and devising policy responses to influence government climate policy
-
Develop strategic partnerships and relationships with MPs, government departments, All Party Parliamentary Groups (APPGs), Ministers, Select Committees and key organisations in this field
-
Submit evidence to Select Committee reports, inquiries and input into draft bills
-
Actively engage with civil society movements around climate justice and policy
-
Produce a variety of resources on the issues such as policy briefings, blogs, social media posts and talks
-
Campaign on relevant policy debates on social media and other media working with the Wen comms team and influencers to communicate the issues to a wide range of audiences
-
Identify, monitor, and evaluate policy issues appropriate to Wen
-
Travel and attend related policy work meetings, events and workshops as agreed
Wen specific tasks
-
Carry out all tasks in accordance with Wen’s Equal Opportunities Policy.
-
Work closely with Wen's campaigns and projects to further Feminist Climate Justice work.
-
Ensure all monitoring and evaluation is completed for funders and for internal Wen purposes.
-
Ensure active promotion of an intersectional feminist approach in the campaign and contribute to this goal within Wen.
-
Share in general duties at Wen as necessary.
Required skills and competencies:
-
Ability to understand and advocate for feminist climate justice in relation to climate policy and communicate this persuasively to decision makers and a wide range of audiences
-
Ability to develop and implement advocacy and campaigning strategies, working collaboratively with others.
-
Ability to build and maintain relationships with a wide diversity of external individuals, representatives, groups and bodies, including government, in order to deliver Wen’s objectives.
-
Ability to research and write policy briefings and blogs with an intersectional feminist climate justice lens
-
Advocating and understanding of the issues faced by marginalised and racialised women and communities in relation to environmental and climate policy
-
Ability to identify and develop common ground with a diverse group of organisations and individuals working with a movement-focused approach
-
Deal with correspondence, media and general enquiries and information requests as required.
PERSON SPECIFICATION
Essential
Education and qualifications:
-
Degree level qualification or equivalent work experience
Experience, Skills and Knowledge:
-
At least two years direct experience of policy, advocacy and campaigning on climate and social justice
-
Experience of drafting policy briefs, blogs and social media engagement
-
Extensive knowledge and understanding of intersectional feminist approaches to climate justice
-
Experience of building effective collaborative relationships with a diverse range of stakeholders
-
Excellent written and oral communications skills; the ability to disseminate information to a wide range of audiences and across platforms
-
Self-motivated and able to work proactively, independently and flexibly
-
Experience of monitoring and evaluation and reporting to funders
-
Experience of taking an inclusive, intersectional approach in your work
-
Commitment to gender, racial and social justice through previous work or volunteering or lived experience.
-
Fluency in spoken and written English.
Desirable
-
Experience of working in women’s, environmental or charitable organisations or groups
The client requests no contact from agencies or media sales.
Job Title: Part-time Co-production Coordinator - Adults
Salary: £30,000 FTE
Hours: 18 hours per week. To be worked 3 days a week (6 hours per day)
Contract: 1-year, fixed term
Location: Mainly home based with regular meetings in the London Borough Hammersmith & Fulham
Parent/Carer Co-production Coordinator to empower and support parents of young adults with SEND.
Are you passionate about making health and social care systems work for families who have young adults with SEND?
Do you enjoy developing relationships, collaborating and contributing to better outcomes for the people that most need joined up support?
Do you have lived experience of using health and social care services as a parent or carer?
Parentsactive CIC is the parent/carer forum for Hammersmith and Fulham and works to empower parent/carers of children and young people with special educational needs and disabilities (SEND) from birth through to adults.
We are delighted to be recruiting a Co-production Coordinator to work alongside our parents and carers of young disabled adults to ensure they have meaningful opportunities to inform and influence strategic and operational developments across Hammersmith and Fulham that will lead to a better future for them and their young person.
The Co-production Coordinator will support the coordination of a range of activities designed to increase coproduction across the borough’s health, education and social care systems.
The successful candidate will be passionate about coproduction and ensuring the voice of people with lived experience is heard. They will have strong skills in working collaboratively with a wide range of people including families, statutory and third sector partners. The person will be a good listener, compassionate and understanding of the issues related to supporting a disabled adult to live their best life and have the confidence to challenge when necessary.
Last date to receive applications: 13th June 2025 6 pm
Interview date: 2nd July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
No agencies please.
About the Service – Door of Hope (East London)
The Door of Hope Service provides support to women who sell sex in Tower Hamlets. This includes journeying alongside women, whilst providing advocacy, information, emotional and practical support. The service also has a strong team of around 15 volunteers, who deliver street outreach to women in Tower Hamlets on a Thursday morning and Friday night.
About the Role
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.
Our psychotherapy service for women who sell sex in Tower Hamlets, was borne from the recognition that many of these women would benefit from this style of support, when mainstream offers were not feasible or appropriate or women were denied access because of the multiple disadvantages they were experiencing. In the 18 months since the support has been provided, the positive impact on women and the psychological and behavioural change it has evoked, has been testament to the necessity in providing this service.
Based at our offices in Tower Hamlets, your role will be to provide women-centred, psychotherapeutic support for women with complex needs, either in- person, online and on the telephone. You will, on occasion, be required to meet a woman in a local café, hostel or elsewhere in the community, to start forming relationships and trust, as well as small brief, interventions.
The role will be working alongside a small team of Door of Hope daytime support workers, and a service manager, who deliver an in-person support service, with women who sell sex in East London. You will work closely with our Door of Hope team, to manage risk around women, and to support her accessing appropriate support services in the Borough.
Within this role, we are seeking someone who is non-judgemental, compassionate and can see the strengths that each individual woman brings. You will be able to work in a gender and trauma-informed way and will have a good awareness of the need and role of safeguarding policies and procedures. You will have experience of working with complex trauma, individuals who experience multiple disadvantage and be familiar with working in a multi-disciplinary manner to manage risks around women. You will have a passion for supporting women and want to be part of increasing our positive reach and impact.
You’ll enjoy…
- Competitive pay
- Enhanced work experience and knowledge of women involved in the sex industry, whilst working alongside a specialist team and organisation
- Free training from Beyond the Streets around women involved in the sex industry
You’ll need…
- Relevant professional qualifications
- Understanding of the complexities of working with women who have multiple disadvantages and the barriers to service access they face
- Experience of working within a multi-disciplinary framework
- Experienced with working with and engaging with diverse groups of people from varying backgrounds
- Familiarity with working within Adult Safeguarding protocols and procedures
- A non-judgemental and women-centred approach to support
- Comfortable working within a Violence Against Women and Girls (VAWG) framework
- Commitment to providing quality, women-lead and trauma-informed support
- Strong communication and interpersonal skills
- Patience, compassion, non-judgemental and motivational attitude
- Resilience to work with women who have often experienced trauma
- A responsible, dedicated and flexible approach to work
- Competent IT knowledge and computer skills
When you join, you will receive access to all our in-house paid training.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
Genuine Occupational Requirement (GOR)
Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
To apply: Please head to our website for details of how to apply
Applications close: Midnight Monday 9th June 2025
Interview: Wednesday 18th June (in-person in East London)
Please Note: The Equal Opportunities form will be detached from your application and kept separately.
The information given on it will not be used to make decisions about who is short-listed or recruited.
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check.
We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.
The client requests no contact from agencies or media sales.
Job Title: Development Coordinator (3 x Roles)
Hours: Full Time (36 hours) - working pattern to be agreed. Fixed term contract until 31st March 2026 (potential for contract extension subject to extension of funding).
Salary: £26,225 per annum
Location: Home-Based in Wales
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.
About Coram PACEY
Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.
The Role:
As a key member of the Coram PACEY Cymru team to support the achievement of planned work linked to the development and sustainability of childcare and early years services in Wales.
We welcome applications for this role through English or Welsh.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, Sunday 8th June 2025
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Teitl Swydd: Cydlynydd Datblygu (x 3 rôl)
Oriau: Llawn amser 36 awr, patrwm gwaith i'w gytuno. Cytundeb cyfnod penodol hyd at 31 Mawrth 2026 (posibiliad o estyn y cytundeb yn amodol ar gadarnhau cyllid).
Cyflog - £26,225 y flwyddyn
Lleoliad - Gweithio gartref yng Nghymru
Ynglŷn â Coram
Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.
Ynglŷn â Coram PACEY
Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.
Y rôl:
Fel aelod allweddol o dîm Coram PACEY Cymru, cefnogi cyflawni gwaith wedi'i gynllunio sy'n gysylltiedig â datblygiad a chynaliadwyedd gofal plant a blynyddoedd cynnar yng Nghymru.
Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.
I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.
Dyddiad Cau: 11.59pm, 8 Mehefin 2025
Dyddiad Cyfweld: i'w gadarnhau
Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.
Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.
Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.
Rhif Elusen Gofrestredig. 312278.
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to enjoy the benefits the simple act of walking brings.
Join us and together we will create a walking nation.
Immediate start required
Who we’re looking for
We’re looking for a curious, collaborative, and analytically minded individual to join our Insight & Evaluation team as a Data Analyst. You’ll bring proven experience in managing and analysing complex datasets, particularly in a programme or impact evaluation setting, and you’ll be confident using tools like Microsoft Excel and Power BI to deliver clear, engaging insights. Your strong understanding of data management principles and quality assurance processes will enable you to build reliable systems and support robust, evidence-based decision-making across the organisation.
You’ll be someone who thrives on turning data into action, with the ability to communicate complex information in ways that resonate with a wide range of audiences - from delivery teams to funders. Comfortable working independently, you’ll also be an enthusiastic team player who enjoys collaborating with colleagues across functions to improve outcomes and foster a data-informed culture. A commitment to our mission and values, as well as a proactive, solution-focused approach, will be key to your success in this role
Why join us?
At Living Streets, you’ll join a friendly, values-driven team working to create a nation where walking is the natural choice for everyday journeys. As the UK charity for everyday walking, we’re tackling congestion, pollution, preventable illness and social isolation - one step at a time. You’ll enjoy a flexible, supportive work environment with opportunities for personal and professional growth, and the chance to influence meaningful national change. Join us and help create a walking nation.
Closing date: 20/06/2025 9:00am
Interviews: 30/06/2025 online via Teams
Applicants must visit our website to download and complete the application form, CVs will not be accepted.
The client requests no contact from agencies or media sales.
IPSO – the Independent Press Standards Organisation – is the regulator of most major digital and print publishers in the UK. We are a high-profile organisation with a clear and important purpose: to protect the public and freedom of expression by upholding high editorial standards. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work culture.
We are recruiting an Operations Manager to join our committed, collaborative and dynamic team.
As Operations Manager, you will help us to maintain tight and well-designed financial and risk management controls across the organisation. You will also provide efficient and effective management of strategically important projects. You will have an excellent opportunity to develop experience across a variety of areas, in the context of a challenging and interesting strategic environment.
About the role
Reporting to the Chief Executive and working closely with the Chair and other members of the senior leadership team, you will help IPSO deliver on high-profile organisational priorities.
The role will balance a range of different types of work, including:
- Exercising significant autonomy to deliver on important, ongoing organisational priorities;
- Working closely with IPSO’s Chief Executive to maintain the organisation’s rigorous approach to finance, risk management and and procurement, with opportunities for training and development in this area;
- Supporting the effectiveness of IPSO’s operations by monitoring and reporting on progress against strategies and activity plans.
Role modelling a culture of professionalism, the Operations Manager will take an entrepreneurial and flexible approach to their work. They will enjoy engaging with colleagues to maintain high quality business practices, experiment with new approaches and find solutions to organisational challenges.
Key responsibilities include:
- Collating and sharing relevant, current and accurate information about IPSO’s finance and risk controls and supporting their implementation in certain areas;
- Monitoring and reporting on progress against strategies and activity plans;
- Overseeing the delivery of internal-facing priorities including learning & development and our strategy on inclusion and accessibility;
- Supporting the delivery of key strategic projects; and
- Supporting the work of the Chief Executive and Senior Management Team with operational activities, including preparation and presentation of reports for internal and external audiences.
You can see the full job description below
The client requests no contact from agencies or media sales.
The post holder will work within our team of specialist welfare benefits advisers, as a specialist welfare benefits adviser providing information, advice, and guidance to clients in our Macmillan-funded Welfare Benefits Project, providing a welfare rights advice service to people affected by cancer to maximise their income.
Scope of role
The post holder will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Advice will be delivered through a range of channels, including face-to-face, telephone, email, and other means, provide Welfare Benefits advice and information to people living with cancer and their families.
Responsibilities and Accountabilities
Case work
- Provide a full welfare benefits casework service for people affected by cancer. This includes disability benefits and other sources of financial support, such as grants and help with health and travel costs.
Welfare Benefit Appeals
- Assist clients to prepare for benefits appeals, research, and the draft was written legal submissions, and provide representation at tribunals as required.
Outreach
- Alongside other team members provide advice sessions through outreach, including at hospitals - currently St Bartholomews, Homerton, Royal London, Newham, and Whipps Cross; and at Toynbee Hall through telephone, email, and any other channel
Targets
• Meet targets as set with the line manager, which will change regularly depending on the needs of the services.
Quality Standard
- Ensure consistent quality assured advice, to AQS standard, monitored by checking casework and observations
- Maintain thorough and detailed case records for continuity of casework, information retrieval, statistical monitoring, and report preparation
- Use all relevant case management systems, such as Advice Pro, as well as Microsoft Office applications, for statistical recording, record keeping, and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
- Along with the rest of the team ensure stocks of leaflets, posters, and stationary, are ordered from suppliers and distributed to outreach locations
- Gather statistics and feedback to monitor and evaluate the service, providing reports as required to the steering group, funders, and partners.
Social Policy
- Support Macmillan Toynbee Hall Welfare Rights Advice Service’s social policy work by providing case studies and feedback on issues of concern to people affected by cancer; including attending internal and appropriate external meetings, and identifying and acting upon social policy issues
Essential Criteria:
- Strong interpersonal skills
- Recent Welfare Benefits advice work experience, particularly in the areas of health and disability, with at least one year’s specialist welfare benefits casework experience.
- Ability to write detailed accurate case records and drafts, letters reports, and statements in plain English.
- Recent experiences of working in a performance-driven environment and evidence of meeting targets set.
- An ordered and disciplined approach to managing a challenging caseload, meeting targets; planning and prioritising work in the face of competing demands on your time.
- Strong interpersonal skills and experience working with clients suffering from health problems in a professional but empathetic manner, and the ability to respond sensitively to clients.
- An understanding of the issues facing people affected by long-term illness and disability, including cancer.
- Ability to research, understand and explain complex information both orally and in writing.
- Good knowledge of IT including familiarity with Microsoft Office applications, e.g. Word, Outlook, or equivalents, and case management systems.
- Knowledge of or willingness to gain an understanding of Macmillan Cancer Support’s services and policies relevant to people affected by cancer.
- An ordered approach to casework and an ability and willingness to follow set procedures concerning casework and file management etc.
- Ability and willingness to support volunteer advisers.
- Numeracy to the levels required in the tasks.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves - An understanding of safeguarding and willingness to develop understanding further
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Location: Homebased in the East Region
Essex · Hertfordshire · Central Bedfordshire · Cambridgeshire · Suffolk · Norfolk
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes the Regional Casework Manager to whom this role reports.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability or mobility. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, email and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
Closing date: Midnight of 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 30 June 2025.
As part of the selection process, you will be required to complete an assessment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Full Time, 35 hours per week
Permanent
£ 58,150 per annum
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps).
In this new but key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across Yorkshire and Humber region, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time, managing cases from across the UK, but predominantly from nearby regions.
The postholder will work in collaboration with other health trade unions across the region.
You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services or Kathryn Armstrong, Senior Negotiating Officer for Yorkshire and Humber at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 19th June 2025
Interview date: W/c 7th July 2025, in-person at London Office
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES