Information Jobs in Home Based
All our teams play a vital role in supporting Battersea’s mission. Whether that’s on the front line, providing direct care to our animals, or behind the scenes in our office roles. Our IT department is responsible for providing IT business support and services that align with our organisational needs.
We now have a permanent opportunity for a Senior Cloud Administrator to provide 3rd level project and helpdesk support, acting as an escalation point for the support team. This opportunity is integral to providing consistent IT support across all three of our centres.
In this role you will ensure our internal physical and virtual server and network is maintained for 7 day a week operation. Your focus will be on infrastructure, and you will work across all six of our business applications. This offers you diversity in your work and the opportunity to work on technically complex challenges.
Joining a team of 10, you will be collectively supporting a user basis of around 700. The support requests will invite you to use your entire skill set and provide opportunities for continued development.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd June 2024
Interview date(s): TBC
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Hours: 35 hours per week (full-time)
Location: You will work in Healthwatch Newham’s Office 3 days per week. You will also spend two days per week at a community organisation within Newham
Annual leave: 28 days per annum, excluding bank holidays
Overview
Healthwatch Newham wishes to employ a Deaf Outreach Worker. The role will work with the Deaf community on an action plan of delivery to make improvements across Newham. This is a fixed term contract of 12 months and you will work in partnership with the Newham health and social care system.
You will be a Deaf person with life experience of being Deaf and Deaf culture. You will be fluent in British Sign Language (BSL) and used to working in a bilingual environment with Deaf and hearing colleagues.
We have developed a job description for the Deaf Outreach Worker. This will provide further information on Healthwatch Newham and the role. It will include the main tasks and responsibilities, and the skills and experience we are looking for.
At the bottom of this page under 'Application Resources' you will find a BSL Translated video for the job description
Closing date: Tuesday 4th June, 9am
Interview date to be confirmed. Interviews will be held in person, in Newham. We will arrange a British Sign Language Interpreter for the interviews.
The client requests no contact from agencies or media sales.
Oldham Poverty Action Network Coordinator
The role
The post holder for this role will be responsible for co-ordinating the work of the Oldham Poverty Action Network and leading on bringing the Network members together, leading on the co-ordination of the key projects and programmes that tackle the root causes of Poverty in Oldham, ensuring that local people, community organisations and institutions can collaborate through the Network to achieve the Network’s shared vision. You will work closely with Oldham Local Motion who is a key funder of the Oldham Poverty Action Network.
The main things you will be asked to do in this role:
· To provide effective coordination of the work of Oldham Poverty Action Network and it’s associated programmes of work.
· To facilitate the Network’s meetings, creating the space for inclusive innovation through workshops and workstream meetings.
· To work alongside Network members to plan and deliver projects and programmes to tackle the root causes of poverty in Oldham.
· To engage stakeholders in the work of the Network and to ensure that the membership of the network is open and inclusive and reflects Oldham’s communities.
· To ensure that the work of Oldham Poverty Action Network is delivered in line with the aims and values set out by the Network and Local Motion and strives for excellence in coproduction and collaborative practice, including continuing to be driven by those with Lived Experience of Poverty.
· To actively connect with people, communities organisations and institutions in order to maximise the reach and impact of the Network.
· To ensure that the Oldham Poverty Action Network resources are spent in accordance with funding agreements, the budget and that all reporting, due diligence and learning requirements are met.
· To ensure the Network communicates it work effectively and we are able to share learning and impact with key stakeholders.
The ideal candidate for this role will be someone who…
· Is a skilled and experienced facilitator and programme manager.
· Is driven by social justice and addressing the root causes of systemic issues, especially relating to poverty.
· Is rooted in community and understands the Voluntary, Community, Faith and Social Enterprise Sector.
· Is a networker and can easily build strong, trusting relationships with people and organisations.
· Is a skilled influencer who can operate within partnerships and bring solutions.
· Is an excellent communicator and effective in producing reports and presentations to a wide variety of audiences.
Salary: £35,745- £38,223 per annum
NJC Grade: PO1 SP 27-30
Hours: 36 per week (Monday to Friday, with some evening and weekend work may be required)
Length of contract: 3 years with the possibility to extend.
Location: Hybrid working – Working at our office and in communities in Oldham, and working from home.
The closing date for applications is 09:00am on 31 May 2024
Interviews will be held on 18 June 2024 and will include a panel interview and task
Please note, the successful candidates will be required to undertake a Basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
Action Together believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. We want to encourage applicants with a diverse range of backgrounds to apply. In particular, those with lived experience of racial inequity, disability, or poverty.
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
IT Officer - part time 3 days a week role - National
Charity People have partnered with a £4million turnover NFP organisation called Advice UK, to help recruit an IT Officer.
This is a newly created role, fully remote where you are required to come to London once a month. The role offers a salary between £32,000 - £34,000 per annum + Regional Weighting, which will be pro-ratad for three days a week.
This is an exciting time to join this growing organisation, where you will be reporting to the Head of Systems and Technology. If you have strong experience in SharePoint and would like to bring their skills and experience to a brand new IT Division, then look no further.
Some of your key duties and responsibilities are;
- Project manage the implementation of all agreed technology projects e.g. migration to SharePoint (including devising a new file structure, identify files that need to be archived and deleted in compliance with the organisations data retention policy and GDPR)
- Develop, document and maintain a map of current technology systems
- Create and implement protocols for the use of IT across departments and projects (e.g. onboarding and offboarding)
- Create, implement and manage a process for internal IT support that makes cost-effective use of our external IT support supplier by being first point of contact for AUK staff for IT issues to triage requests and issues for our external IT support
- Support the Head of Systems and Technology in selecting most cost-effective systems and technology to deliver the organisation's objectives
- Devise, manage and test a backup and recovery process.
- Manage external access request to teams for project work as appropriate
- Work alongside the Data Protection + Cyber Security Officer to ensure regulatory compliance (GDPR) + cyber security standards
Candidates applying for this role must have the following:
- Experience of managing migration to SharePoint is essential
- Delivering effective ICT support to staff
- Experience of introducing new technologies and upgrades to support organisational effectiveness. As part of this, providing staff with advice and training to make the most of these new technologies.
- Ability to work independently, strong analytical thinking and ability to translate data and evidence into actionable insights to inform decision-making
- Ability to use a range of digital ICT tools; CRMs, Microsoft applications to undertake complex tasks & to embrace new technologies & ways of working
- Excellent interpersonal skills and ability to influence the stakeholders
This role will be closing on 5th June, 2024
First round interviews held over MSTeams on 10th June, 2024
Second round interviews held in person on 14th June, 2024 in London (travel will be reimbursed)
Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job Purpose - Project Delivery Manager
Responsible for the overall management of a defined project(s); establishing the membership of a cross functional project team; ensuring that the work is done within agreed time, cost, and quality tolerances; ensuring execution; ensuring post project evaluation.
Dimensions
- The post holder will have a high degree of autonomy to deliver project(s) benefits.
- The post holder will have matrix management responsibility for project team members.
- The post holder will have responsibility for the effective management of allocated project(s) and associated budget (Budget will vary depending upon the size / scale of the project implementation).
Key Result Areas
- Deliver the definition, planning, development, and operational implementation of a new system(s) across the organisation.
- Developing the Project Initiation Document for Sponsor sign off that ensures effective estimation of cost, timescales, and resource requirements, including a detailed Quality Plan.
- Active management of project progress, scope, budget, risks, issues, resources, dependencies, stakeholders, vendors, and requirements throughout the project lifecycle, escalating to the Project Sponsor, as appropriate.
- Ensuring that Delivery Partners produce robust and realistic detailed project plans which enable critical path analysis, ensuring action is taken where these deviate from agreed tolerances.
- Manage supplier relationships – Using strong negotiation and influencing skills, you will ensure that suppliers / vendors keep to project delivery plans, that SLAs / KPIs are met, and that performance / delivery remains at a high standard. You will lead in the resolution of any blockages / challenges.
- Assuring and overseeing the effective management of all project workstreams to agreed quality criteria throughout the project lifecycle.
- Assuring and overseeing the development and execution of a stakeholder engagement plan to manage relationships, ensuring buy-in, timely involvement and commitment of key stakeholders.
- Put in place governance and control structures for the design, implementation and management of business process, infrastructure, data/data quality design.
- Ensure that robust frameworks are in place for User Acceptance Testing by systems users, project members and maintain oversight/approve resolution plans and changes.
- Support the Head of IT / Director of IT in contract management.
- Assuring the project(s) are managed according to best practice principles and appropriate governance is in place.
- Assuring and overseeing the provision of accurate and timely reporting to the Project Board, PMO and Digital Steering Group
Person Specification Essential Requirements:
Skills and Knowledge:
- Excellent Knowledge of project management methodologies – Prince 2, Agile.
- Excellent knowledge of business process re-engineering methodologies, approaches and tools.
- Highly organised; ability to work with minimal. supervision to tight deadlines and manage others within a project environment.
- Excellent leadership skills, knowing how to take charge.
- An effective communicator with the ability to adjust style depending upon the audience.
- Effective negotiation skills; experience of working with multiple stakeholders at all levels.
- High level of commercial awareness with the ability to confidently manage a substantial budget.
- Ability to solve problems quickly.
- Proficient in a range of project management software tools including MS project, Excel and PowerPoint
Values and Attitudes:
- Takes personal responsibility and holds others to account.
- Is solution focused and has a “can do attitude”.
- Is able to inspire others with their passion and enthusiasm.
- Demonstrates honesty and integrity and demonstrates through their behaviors the organisational values.
- Embraces change, viewing it as an opportunity to learn and develop.
- Accurate and methodical in approach to work
Experience:
- At least 5 years’ experience project managing large scale system/CRM implementation projects.(MS Dynamics)
- Proven track record of re-engineering existing business processes.
- Proven ability to drive change whilst maintaining strong stakeholder relationships.
- Proven ability to deliver large scale implementations on time and to budget.
- Experience of managing cross functional teams.
- Experience of working with external suppliers.
Qualifications & Training:
- Educated to degree level or equivalent.
- Project Management qualification e.g. Prince2/Agile
Other:
- Must be a driver with own method of transport and a clean, valid driving licence, willing to travel to other sites, when required.
Additional Project Information:
You will be leading on the implementation of a real-time care management system built on a Microsoft Dynamics platform. This will be a major opportunity for the organisation to completely reengineer our front-end processes, enabling our support staff to capture data at the point of activity and eliminating paper. Also provide robust management information to effectively monitor the quality and compliance of the services we provide to the people we support. This will assist us in our ambition to be the sector leader in quality, value and personal outcomes.
If you feel you have the relevant skills and experience and are interested in managing this groundbreaking project for a fixed term 18-month contract, we want to hear from you now!
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Your Place for their new Senior IT Operations Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
Please note this is a part time role (3-4 days) being offered on a permanent basis.
As the Senior IT Operations Officer, you will be the welcoming face for new team members, ensuring they're equipped and trained on systems for a seamless onboarding experience.
Additionally, the Senior IT Operations Officer will be responsible for coordinating, planning and leading IT-related services and activities and developing IT related policies and procedures. The role will also provide technical and administrative support to departments and users to ensure that they can make optimum use of the organisation’s IT networks, systems, and associated hardware and software.
You will be responsible for promoting digitalisation initiatives across the organisation and have the responsibility for managing the IT budget and procurement, overseeing implementation and maintenance of IT systems and technologies that support strategic and digitalisation aspirations.
This role will work with members of all teams across the organisation with a particular emphasis on the Strategic Management Team (SMT).
To be considered for this role will possess excellent IT skills, especially in Office 365 and Windows 10 Pro. You should know your way around computer systems, how to keep them secure, and how to manage networks and databases with hands-on experience with computers, networks, and cloud-based systems. Furthermore, the ideal candidate will have excellent communication skills and will enjoy training and onboarding new team members, ensuring a smooth transition into the organisation.
This is a great opportunity for IT professionals to contribute to a noble cause and make a meaningful impact.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Local Motion Project Manager
The role
The post holder or this role will be responsible for the work of LocalMotion in Oldham and ensuring that local people, community organisations and institutions can collaborate to achieve their shared vision.
The shared purpose of LocalMotion is to learn how all elements of our societal structure, including funders, sectors, and citizens, can work together equitably within a geographical place to positively disrupt the normal patterns and vicious cycles that are holding communities back, to reimagine a more just future for everyone. And for the collective learning to influence change at a local and national level.
The main things you will be asked to do in this role
· To provide effective and visible leadership of the LocalMotion work in Oldham, both within Oldham itself and within the wider LocalMotion movement and network.
· To ensure that Oldham’s LocalMotion work is delivered in line with LocalMotion aims and values and strives for excellence in coproduction and collaborative practice.
· To actively connect with people, communities organisations and institutions in order to maximise the reach and impact of this opportunity.
· Work with the local coordination group to establish the ways of working and processes required to share power and devolve resources and leadership to drive forward the work to achieve our local vision.
· To ensure the local coordination group in Oldham is well supported, is reflective of the communities of Oldham and has the practical support it needs to carry out its functions and responsibilities.
· To ensure that the LocalMotion resources are spent in accordance with the grant agreement, the budget and that all reporting, due diligence and learning requirements are met.
· To ensure the LocalMotion work in Oldham is well documented, and we are able to share learning and impact with key stakeholders.
· To work with local partners, funders and other stakeholders to secure additional resources that will help achieve Oldham’s LocalMotion vision.
· To contribute to LocalMotion learning and governance events (approximately 4-6 per year) as part of the wider network and be a representative of the work in Oldham, including delivering presentations and sharing learning and insight.
To organise and host events and visits to further the objectives of LocalMotion
The ideal candidate for this role will be someone who…
- Is a skilled and experienced facilitator and programme manager.
- Is driven by social justice and addressing the root causes of systemic issues.
- Is rooted in community and understands the VCFSE.
- Is a networker and can easily build strong, trusting relationships with people and organisations.
- Is a skilled influencer who can operate within partnerships and bring solutions.
- Is an excellent communicator and effective in producing reports and presentations to a wide variety of audiences.
Salary: £37,336-£40,220 per annum (pro rata)
NJC Grade: NJC PO2 (29-32)
Hours: 28 hours per week (Monday to Friday, with some evening and weekend work)
Length of contract: 3 years with the possibility to extend.
Location: Hybrid working – work from home and at our office and in communities in Oldham
The closing date for applications is 09:00am on 31 May 2024
Interviews will be held on 13 June 2024 and will include a panel interview and task.
Please note, the successful candidates will be required to undertake a Basic Disclosure and Barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
Action Together believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. We want to encourage applicants with a diverse range of backgrounds to apply. In particular, those with lived experience of racial inequity, disability, or poverty.
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to prove welfare benefits advice to unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Location: Predominantly based in Kirkby but will be part of the team at Knowsley Carers Centre and will be expected to spend some time at other venues across Knowsley.
Job Purpose: To find and assist Carers and Young Carers Families in Knowsley by providing welfare benefits advice, accessible information through advice and support, drop-in sessions, home visiting and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Welfare Benefits
1)Provide casework covering the full range of welfare benefits.
2)Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
3)Negotiate with third parties as appropriate.
4)Ensure income maximisation through the take up of appropriate benefits.
5)Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
6)Make home/outreach visits as necessary.
7)Provide advice and assistance to other staff across the whole range of issues.
8)Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
9)Ensure that all work conforms to the organisations systems and procedures.
10)Keep up to date with legislation.
11)Attend relevant internal and external meetings.
12)Use IT for statistical recording and record keeping
13)Maintain close liaison with relevant external organisations
Information and Support
1) Identify hidden Carers and provide them with high quality information, advice and support. This will include:
a)Answering enquiries about available services, and other organisations of interest to Carers
b)Sending Carers appropriate leaflets and application forms.
c)Referring Carers for carers’ assessment
d)Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing.
e)To signpost carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, and organisations relevant to Carers.
3) To promote the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
Casework/Individual Support
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Attend meetings, case conferences, complaints procedures etc. as necessary to support individual Carers.
3) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit.
4) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
Administration and Monitoring
1) Produce statistics and other monitoring reports to the management
2) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
3) To enter information on to the database.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
3) To produce articles for the Carers Centre newsletter and to distribute
to establishments around Knowsley.
4) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
5) To undertake relevant training and staff development activities as required.
6) To undertake occasional evening/weekend work where necessary.
7) To undertake any other duties as reasonably requested by the Centre Manager.
8) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Are you a ‘creative accountant’? We are looking for a top-notch accountant who enjoys theatre and the wider arts scene. Working in a vibrant creative atmosphere, you will be the person keeping TRP on track financially, and making sure we fulfil the promise of our new business plan.
You will be a qualified accountant with experience of multi-million-pound organisations. As part of our Leadership Team you will be a strategic thinker and leader. You will be an excellent communicator, willing to share knowledge and support colleagues with clarity and honesty. You will have experience of running a finance team and be confident in the IT aspects of finance systems as well as having a more general understanding of IT infrastructures and cybersecurity.
If you share our values and believe that theatre can change lives, then we want to hear from you.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to raise awareness of the issues unpaid carers face with staff from the health and social care sectors.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job purpose
The purpose of the role is to raise awareness of the issues carers and young carers face and the services available to support them to health and social care staff across the borough and promote the identification and support of hidden carers in Knowsley.
The Health Link Worker will provide a conduit between Knowsley Carers Centre, health and social care teams and appropriate networks and forums that support carers’ interests.
Job Description
The Health Link Worker will:
- Provide information for and about carers and young carers to GP practices and health and social care teams.
- Assist in maintaining carers’ information boards in GP practices and at other health and social care locations.
- Continue to promote good practice guidance and steer relevant personnel at GP practices and other health settings through the guidance framework.
- Provide presentations, training and talks to health and social care staff on carers needs and include all aspects of caring within the awareness raising.
- Raise carer awareness in hospitals and develop carer friendly processes.
- Encourage carer participation on forums, groups and boards.
- Network with relevant organisations to raise awareness of carers issues.
- Assist in the delivery of carer awareness training in partnership with other members of the team.
- Work closely with other organisations such as Healthwatch.
The description above forms the basis of the job identified but is not a comprehensive list and may be added to, after discussion with the interested parties, if the need arises
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to identify and support unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Information and Support
All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.
The Carers Support Officers specifically: -
1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:
This will include:
a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.
b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.
c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.
d) To signpost Carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, benefits and organisations relevant to Carers.
3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
5) Use any of the above opportunities to identify hidden Carers and
Casework
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.
3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.
Groups and Events
1) Setting up, administering and facilitating Carers Support Groups.
2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.
3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.
Administration and Monitoring
1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.
2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so.
3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.
4) Write up case studies and other reports as requested by line manager.
5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
2) To produce articles for the Carers Centre newsletter and to distribute
to various establishments around Knowsley.
3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
4) To undertake relevant training and staff development activities as required.
5) To undertake occasional evening/weekend work where necessary.
6) To undertake any other duties as reasonably requested by the Centre Manager.
7) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to identify and support unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Information and Support
All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.
The Carers Support Officers specifically: -
1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:
This will include:
a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.
b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.
c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.
d) To signpost Carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, benefits and organisations relevant to Carers.
3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
5) Use any of the above opportunities to identify hidden Carers and
Casework
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.
3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.
Groups and Events
1) Setting up, administering and facilitating Carers Support Groups.
2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.
3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.
Administration and Monitoring
1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.
2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so.
3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.
4) Write up case studies and other reports as requested by line manager.
5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
2) To produce articles for the Carers Centre newsletter and to distribute
to various establishments around Knowsley.
3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
4) To undertake relevant training and staff development activities as required.
5) To undertake occasional evening/weekend work where necessary.
6) To undertake any other duties as reasonably requested by the Centre Manager.
7) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Trauma Informed Care Specialist to join our homelessness & complex needs service in Hackney.
£28,486.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
East London Apartments provides 24-hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Trauma informed Care
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
Upskilling staff team in particular area of expertise - Trauma informed Care
Developing productive relationships with partner organisations to improve service outcomes
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Embraces a Psychologically Informed approach
Is capable of maintaining unconditional positive regard
Views challenging behaviour as a support need
A strong specialist support worker with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem
Demonstrates significant levels of emotional resilience and a positive attitude
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focused
We welcome applications from individuals with lived experiences of using services
What you'll bring:
Essential:
Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism
Desirable:
2-3 years experience providing targeted recovery focused support to individuals with needs around trauma, mental health, substance use and dual diagnosis.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.
We are seeking an Operations Officer with a diverse skill set to effectively manage RFUK’s premises, IT infrastructure, HR coordination, and overall administrative functions. This role plays a pivotal role in supporting senior management and all staff in advancing our critical mission.
We encourage candidates of varying experience levels to apply, particularly those with a proactive mindset, a "can-do" attitude, and a knack for problem-solving. This role offers an opportunity for growth and development, making it ideal for someone who is eager to learn and contribute to our organisation's success.
Person specifications
We seek a dynamic individual who is adaptable and proactive, with a strong problem-solving ability. Exceptional organisational and time management skills are essential, enabling autonomy and proficient handling of multiple deadlines. Effective communication and interpersonal skills are crucial for cultivating excellent relationships within our international team and external stakeholders.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
Head of Land – England
Reference: APR20245739
Location: Flexible in England
Salary: £57,532.00 - £61,763.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 Hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Looking for a great opportunity to make a significant impact for nature? This could be the role for you!
We are looking for a new Head of Land for England, and are keen to hear from a wide range of candidates. We’re seeking the right person with great leadership skills to further unlock the value of our network of brilliant reserves across the country, whilst also inspiring and building meaningful partnerships that can deliver results for priority habitats and species in England!
The experienced Land team is led by this role and includes:
- The Programmes and Projects team running a large pipeline of work including our East Coast Wetlands work;
- The Species team that is setting out plans and delivering projects to recover nature such as the Turtle Dove;
- The Rural Surveying team that sets standards and manages opportunities for our 60,000+ha RSPB reserve estate in England,
- The Ecology and Land Management team which delivers an RSPB standard of land and habitat management as a contractual service externally.
What's the role about?
The Head of Land role provides strategic leadership and a country overview of our work on recovering nature habitat management (on and off reserves), manages country-level relationships with national conservation bodies and is responsible for country land management compliance via management of our rural surveyors. As a member of the Country Leadership Team the post holder will have collective responsibility for the development and delivery of the Country Strategy and accountability for the ensuring that we have an effective overview of our conservation work in country, ensuring standards and support needs are met.
The role is responsible for representing the RSPB’s conservation work in England to external national level audiences. Having an inspiring approach to communications and identifying collaborative opportunities and solving shared challenges in Nature Conservation would be welcome skills. The post holder will provide conservation leadership in country, maintaining an overview of progress against country species and habitats targets and ensuring that we are deploying the most effective interventions from our conservation toolkit in country.
Essential skills, knowledge and experience:
- Sound knowledge of the land management sector in England (including the legislative, policy and fiscal frameworks which drive land use change and management);
- A knowledgeable conservationist with proven ecological knowledge and ability to draw on practical and personal knowledge and experience to communicate with credibility to internal and external audiences;
- Experienced programme, project and risk manager able to manage complex programmes, dependencies, costs, time and project teams;
- Experience of setting and leading compliance with standards and developing and managing systems (of oversight and monitoring and review);
- Proven ability to translate strategy into action, developing programmes, prioritising and leading change;
- Proven leadership and people management skills, able to develop team members for high performance and build a positive culture;
- Experience of leading and developing large, multi-disciplinary teams, and
- Proven ability to influence others, build partnerships and negotiate at a senior level.
Closing date: 23:59, Sunday 26th May 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.