Information jobs

About The Role

We’re looking for a Marketing Coordinator to join our busy and growing team. This is an exciting opportunity for someone who enjoys variety in their day to day work, is highly organised, and thrives in a changing environment. You’ll play a key role in keeping our marketing activities running smoothly, acting as the first point of contact for colleagues across the organisation and supporting on marketing campaigns that reach wide and diverse audiences.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us sage and protect our way of life.

In this role, you’ll support the planning and delivery of the marketing and communications annual plan, as well as individual campaigns, making sure processes run seamlessly and deadlines are met. From keeping track of project milestones to managing inbox requests, you’ll be at the heart of how the team works. You’ll also have the chance to get involved in researching campaign briefs, and helping to create engaging presentations, so attention to detail and a keen eye for quality will be essential.

Because the role touches so many parts of the organisation, you’ll be exposed to a wide range of people and projects. That means we’re looking for someone who is friendly, confident, and enjoys building relationships. You’ll often need to make judgment calls, deciding when to deal with queries yourself and when to escalate them, so resilience and good problem solving skills are key. It’s also important that you’re comfortable communicating with people at all levels, from supporting colleagues in the team to liaising with senior stakeholders.

This role would suit someone with some prior experience in administration or marketing support who’s ready for a step up into a more varied and visible position. If you’re organised, proactive, and enthusiastic about making an impact, this could be a fantastic opportunity to develop your skills further and grow your career in marketing.

You will be contracted to our London hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site. We consider all flexible working requests, as we understand how important this is.

Employee benefits include -

-

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        W/C 29th September 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are looking for a part-time Catering Assistant to join our dedicated team at Maurice House Care Home in Broadstairs, Kent.

If you have a passion for good food, excellent service and a caring nature, we would love to hear from you!

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.

This is part-time, permanent role for 24 hours per week, with shifts over seven days.

Key responsibilities of the role:

- Provide high-quality food and beverage services
- Assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff
- Organise and maintain a clean and tidy kitchen environment at all times
- Support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service
- Provide catering support for special functions, open days, meetings, and events

The Royal British Legion operates six care homes across the UK, dedicated to providing exceptional residential, nursing, and dementia care to veterans and their families.

At Maurice House, fostering a supportive community is paramount. With a specialised dementia lodge, 12 acres of beautiful grounds, and a diverse range of engaging activities, we offer a warm and welcoming environment for our residents. The home features 77 en-suite bedrooms and comfortable lounges, while our expert care team provides specialized support, including dedicated care within our dementia lodge for up to 30 residents. With its blend of comfort, community, and exceptional standards, Maurice House provides a welcoming home where those who served feel truly valued.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Flexible hours to suit your needs
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Are you a values-led leader with a passion for delivering impactful services?

We are seeking a Director of Services to lead the development and delivery of national carer support services. This is an exciting opportunity to join a committed senior leadership team and play a key role in shaping the next stage of their strategy.

Remote (UK-based) | Contract until Dec 2026

About the Role

• Lead and inspire a high-performing team to deliver impactful services.
• Use data and insights to strengthen outcomes and ensure services remain responsive and effective.
• Collaborate with the senior leadership team to drive strategic goals.
• Champion diversity, equity, and inclusion in all aspects of service delivery.

This role offers the flexibility to work remotely from anywhere in the UK, with occasional in-person meetings (typically twice a month) in London.

About you

We are looking for someone who brings:

• Proven experience at Director or senior leadership level within a service delivery role (preferably within the charity sector).
• A track record of managing counselling or advice services and involving service users in co-design.
• Strong skills in impact reporting, partnership building, and leading high-performing teams.
• A collaborative and strategic mindset, with the ability to balance competing priorities.
• Understanding of safeguarding and the issues facing carers (experience in the dementia or carers’ sector desirable but not essential).

This is a fantastic opportunity to make a real difference for carers and ensure services remain robust, inclusive, and impactful.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking a highly proactive and organised individual to join our organisation as a Business Support Administrator within our Property Services Department. This is an excellent opportunity to gain experience working for a national not-for-profit housing provider in a busy office environment.

Business Support Administrator is a varied role and will be an important support to the functions of Property Services, including Utilities, Repairs and Property Management. You will work alongside colleagues within the team, assisting with administrative tasks to support the busy Property Services department and managers. You will respond to general queries on behalf of the Property Services department, ensuring all information held is up to date, so that the team can complete their work effectively. When required, you will also contribute to departmental project work.

This role will suit someone with excellent customer service, IT and communication skills.  The candidate should want to work in a fast-paced office environment and be able to prioritise workload confidently, picking up tasks, processes and systems quickly. An excellent standard of verbal and written English is essential, as well as an interest in working in the not-for-profit health and social care sector. 

Vacancy Reference Number: 71926

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Prospectus is excited to be partnering with our client in the search for a new Grants Officer to join their collaborative team.
 
The organisation is an independent charitable foundation that aims to build partnerships and invest in communities to make lasting change so local residents can access the wealth of opportunities that surround them. For 35 years they have been supporting communities and local charities in the East End of London.
 
This Grants Officer role is available on a permanent contract and full-time basis (35 hours a week). This is a hybrid role, where the foundation would like the postholder to attend the Isle of Dogs office two days a week in East London, with Wednesday being a core office day. The salary banding for this role is £28,000-£32,000 (dependent on level of experience).
 
In this role, you will report to the Head of Grants and Programmes and support the development, management, and promotion of the foundation's grants programmes. You will manage a portfolio of grants, provide guidance to applicants and grantees, assess grant applications, and conduct due diligence to inform funding recommendations.
 
You will monitor funded projects, ensure timely reporting and validate project delivery. You will maintain accurate records on Salesforce. You will support donor engagement, ensure reporting aligns with CSR goals, review end-of-grant reports, and contribute to annual programme reporting. You will help deliver funding workshops and community events. You will assist with developing systems, policies, and communication tools for grant making. You will stay up to date on best practices in grant making and contribute to continuous improvement.
 
To be successful in this role, you will have knowledge or experience of delivering a grants programme or working in a fundraising environment. You will have experience or understanding of working within the voluntary sector and needs of communities in the East-End of London. You will have a strong eye for detail and experience gathering, recording information, and presenting to audiences.
 
You will be a strong communicator, who can develop relationships with people from different backgrounds and lived experiences. You will be able to work on your own initiative and within a small team. You will have excellent IT literacy and administrative skills.
 
Desirably, you will have experience using Salesforce CRM, managing budgets, knowledge of participatory grant making, and public speaking.

Prison Facilitator - HMP Guys Marsh

Location: HMP Guys Marsh

Department: Prison delivery

Salary: £16,964

Hours: 21 hours / 3 days per week

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Guys Marsh. 

Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based, working 3 days per week. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until 31st March 2026, with possibility of extension

Please note this role is subject to contract award.

Closing date: 9th October 2025

‍Interviews are planned for: 14th October 2025 - Online

REF-223 810

Job Summary:

Role: HR Administrator
Industry: Nonprofit sector
Location: London
Working Environment: minimum 3 days in office
Contract: Fixed-Term
Length: 6 months
Employment Type: Full-Time
Working Hours: 35 hours per week
Salary: £27,000 - £34,000

I am working exclusively with a respected not-for-profit organisation who are currently in the market for a very proactive and experienced HR Administrator to join their HR team, working on a 6-month fixed-term contract with the view of potentially extending (via a fair and open process). You will be responsible for providing effective and efficient administrative support to the HR team.

You will act as a first point of contact for HR related administrative queries and support the team with a wide variety of HR tasks. This will include recruitment support and candidate liaison, administration support for the learning and development programme, new starter onboarding, HR inbox management as well as arranging meetings, and providing light diary and administration support for the HR Director.

Key Duties

Administration and support

• As a member of the HR team, you will ensure that all administration activities which support the work of the HR team are managed in a proactive and efficient way.
• Support the daily proactive management of the HR inbox, ensuring that appropriate action is taken to respond and forward relevant emails to the HR team with follow-up actions if needed.
• Provide administrative support to the HR Director, which could include room booking, arranging meetings and other ad-hoc requests.
• Maintain and keep up-to-date digital employee files and ensure employment records and documents are compliant, filed and retained according to data management and retention guidelines. Support a longer-term project to move to full digitisation of all HR files.
• Input data into the HR information system and other agreed systems such as address changes, holiday requests etc.
• Maintain structure charts, recruitment spreadsheets and HR activity trackers to ensure they are set up and utilised in the most effective way.
• Support the delivery of HR or L&D projects or events, including room bookings and catering administration
• Responsible for financial administration such as purchase orders, setting up new suppliers and invoice management
• Keep up to date with relevant employment law and understanding of various HR administrative activities

Recruitment Administration

• Support employment and recruitment administration, including liaison with employment agencies, candidates and hiring managers
• Prepare, review and amend letters and documents to support key HR activities, including employee onboarding, probation and induction.
• Conduct new starter HR inductions and support exit arrangements
• Ensure that the relevant HR activity checklists are up-to-date and stored correctly for each activity
• Maintain any trackers that support the HR team activities and be responsible for the consistent use and application of these as sources of accurate HR information.

Systems

• Support the team in the move towards two new HR platforms this year, and any additional administration around these projects.
• Maintain the HRIS system and Applicant Tracking System where appropriate
• Provide administration support for logging, reviewing and editing data requests within the HR Information system as well as new starter and leaver IT requests.

What you'll need to succeed

• Excellent administrative experience and evidence of supporting a range of activities to support core business needs
• Understanding of the end-to-end recruitment process, from advertising jobs, arranging interviews, drafting contracts and onboarding.
• Experience of using data systems and record keeping systems
• Strong interpersonal and communication skills (both oral and written)
• Excellent attention to detail
• Strong organisational skills
• Computer-literate and good knowledge of MS Office and SharePoint
• Proactive and solution focused
• Able to prioritise work and support the activities of a fast-paced team

What you'll get in return

The opportunity to work in a lovely and friendly team, getting involved with some upcoming projects, such as supporting the implementation of a new HRIS and payroll systems. If successful, in the future, this organisation can support you in obtaining professional qualifications. You will also be entitled to the company benefits on a pro rata basis.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If you have not been contacted for this role, please assume you have not been successful.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have an exciting opportunity for a Caseworker to join the Operations team in Bridgewater, working 37.5 hours a week, on a hybrid basis working both at home and from our office in Bridgwater Police Centre, with regular travel throughout Avon & Somerset.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Contract Type: 12 Months Maternity Cover

Interviews: 7th and 8th of October

Young people need us more than ever, and at The King’s Trust, you can help make sure we’re there for them. As Head of Individual Giving and Legacies, you’ll play a crucial role in developing two of our key income streams over the next 12 months, inspiring thousands of supporters to back our work and securing long-term pledges that transform futures.

Next year is a particularly exciting one as it’s our 50th anniversary, so you’ll design and deliver powerful campaigns that encourage supporters to give again, attract new donors, and grow legacy commitments year on year. From shaping innovative fundraising products to creating meaningful supporter journeys, your leadership will ensure our donors feel connected, valued, and motivated to continue their support. With a talented team to guide and inspire, you’ll drive creativity, collaboration, and impact, turning generosity into life-changing opportunities for young people across the UK.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

Are you a skilled accountant willing to serve a Christian organisation? Do you have experience of charity accounting? Would you like to be part of a movement that supports Christian doctors and nurses? If so, this role could be for you!

The opportunity 

• Part time, 3.5 days per week
• Permanent role
• £26,742-£30,890 (£38,202-£44,129 FTE) depending on experience

This is an exciting time to join CMF as we head into our new five year strategy.

Our accountant will work in our Operations Department to provide a strong financial function within CMF.

The successful candidate will process day-to-day transactions, process the payroll, and prepare the statutory accounts.

This person will also provide ad-hoc guidance to staff on financial queries, work closely with financial information on our CRM, and maintain positive relationships with our suppliers.

While not essential, the ideal candidate will have experience of Xero, Stripe, and GoCardless.

This is a permanent part-role, working three and a half days per week.

Would you be willing to use your passion, skills and experience to support CMF in our mission to see Christian healthcare professionals united and equipped to live and speak for Jesus Christ?

You will be a person of integrity, passion, and commitment to see Jesus Christ glorified in healthcare.

This role is based at our London office with some hybrid working.

Interviews will take place on Tuesday 21 or Wednesday 22 October.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Ealing.

Sounds great, what will I be doing?

The main purpose of this role is to empower a caseload of service users to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, under the direction of the Service Manager. This is a 24/7 service and will require you to complete sleep in shifts as well as cooking for service users at the weekends as well. This can result in longer but few days worked but you will on average only work 39 hours per week.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

In this role, you will bring experience of working with individuals who have mental health needs and dual diagnosis, gained in either paid or voluntary settings. You will be committed to working in a calm, non-judgemental, and anti-discriminatory way, with an optimistic belief in each client's capacity for positive change. You will take a solution-focused approach, working constructively and collaboratively to address challenges, while using de-escalation skills to support clients who may display difficult or challenging behaviour.

You will also demonstrate flexibility and reliability, with the ability to work unsociable hours, including early, late, overnight and weekend shifts as required by the rota. You will be quick to learn, able to gather and process information effectively, make defensible decisions, and record detailed and accurate information to be shared appropriately within the framework of confidentiality. Most importantly, you will show a strong understanding of safeguarding, ensuring that issues are identified and addressed promptly to maintain the safety and wellbeing of service users at all times.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About Hospitality Action

Hospitality Action is the hospitality industry’s benevolent charity, supporting industry workers who have fallen upon hard times. Hospitality employees are a vibrant and diverse group that work tirelessly behind the scenes to facilitate many of our best memories, meals out with friends, parties, weddings and family gatherings. But the industry can be demanding, with long hours, high pressure environments and physically demanding work. In recent years we have seen an unprecedented increase in demand for our support, as hospitality businesses and employees struggle to cope with the ongoing cost of living crisis, and this demand shows no signs of slowing down.

Role Summary

The Grants & Advisory Caseworker will join a small, passionate team, dedicated to supporting individuals and families in financial need. You will process and assess grant applications, analyse financial and personal circumstances and make grant awards under your own delegated authority level, occasionally escalating to management and Trustees, where appropriate. Your empathetic approach and signposting expertise will empower applicants to access advice and guidance from internal and external resources, and ensure our support has a lasting impact on their situation.

Key Responsibilities

· Process a range of applications for assistance to help low-income families with grants towards essential needs. Analyse information against criteria, interpret financial information, liaise with other outside agencies and reach awards and recommendations on financial assistance.

· Monitor and respond to requests for assistance via telephone, email and post.

· Ensure all communications are personalised, reflective and demonstrate empathy and an understanding of individual circumstances.

· Maintain detailed and accurate case and financial records, logging data received, and actions taken in line with current policies and procedures.

· Draw on all available resources to offer support to beneficiaries, advise beneficiaries on possible benefit entitlements and signpost to other sources of support, where appropriate. 

· Maintain confidentiality in all areas of the role in line with procedures and Data Protection legislation.

· Share in team related tasks including daily case prioritisation, first line assessment (triage), emergency applications and payments.

· Work with colleagues to foster a co-operative, flexible and team-focused environment.

· Any other duties that may be reasonably required from time to time.

Person Specification

Essential

• Previous casework experience in the charity or public sector
• Ability to manage a complex workload and adapt to changing priorities
• An organised methodical approach to work and time management
• Excellent written communication skills
• Caring and compassionate, with good listening skills

Desirable

• Experience in a Caseworker/Grants Officer role in a grant-making charity
• Up to date, working knowledge of State and local authority benefits
• Experience in day-to-day use of a CRM, or other client database

Job offers with HA include:

• Generous holiday allowance (standard 25 days + BHs), additional discretionary leave at between Christmas and New Year
• Stakeholder Pension scheme (with 10% employer contribution of gross salary)
• Auto enrolment onto HA’s bespoke employee assistance/wellness scheme (for access to mental health support, rewards and benefits - including retailer discounts)  
• Death in-Service, Long-Term Illness or Disability scheme (life assurance of 4 times salary)
• Interest free Travel Loan scheme
• Expenses to cover standard eyesight/vision test

Contract type

Permanent

Location

Whittington

Hours

Full time (37.5 hours per week)

Annual salary

B1 £25,263.19 to £26,651.49 

Review date

07/09/2025

The Governance Assurance Administrator role supports St Giles Hospice Group and non-clinical governance with vital administrative tasks. The role is pivotal in ensuring and maintaining high standards of operational governance.

You will provide administrative and coordination support for the governance processes to ensure the effectiveness of the operational governance framework. 

You will be responsible for a wide range of end-to-end administrative tasks, coordinating and facilitating meetings, and associated reporting related to operational governance and assurance activities, ensuring compliance with policies, procedures and regulations.

Qualifications

Desirable

·Educated to A-Level grade C or above, or equivalent qualification

Knowledge and experience

Essential

·Experience of working with and providing high level administrative support to Senior and Executive management

·Experience of diary management for multiple colleagues/senior management team

·Experience in assisting with projects, tracking progress, and supporting cross-functional teams

·Excellent working knowledge of good governance practices in an organisation

·Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking

·Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations

·Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software

·Experience of working with staff at all levels of seniority

Desirable

·Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times

·Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc.

·A good understanding of the health and social care environment and the roles and responsibilities within it

·Experience/knowledge of risk management

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally

·Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure

·A meticulous approach to handling tasks and managing complex diaries and documents

·Experience in handling sensitive information with the highest level of confidentiality and professionalism

·Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT

·Ability to work on own initiative, working under minimum supervision and at pace

·Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate

·Ability to inspire confidence of colleagues, particularly senior management

·Effective organiser, planning ahead to meet deadlines for report production and meetings

·Attention to detail and accuracy

·Problem-solving and analytical skills

Personal Attributes

·Empathetic

·Emotionally intelligent

·Team player

·Able to work under pressure

·Collaborative

·Professional and courteous manner

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

We are looking for a motivated part-time Kitchen Assistant to join our dedicated team at Lister House in Ripon, providing a high-quality and nutritious food to our residents in the Care Home. You’ll assist our Chef in creating maintain a safe, clean and welcoming environment by carrying out a range of housekeeping task to exceptional standards.

This a part-time role, working 28 hours per week (including weekends and bank holidays). Working 5 shifts over 7 days.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time. As this role is on-site, you will need to live within a commutable distance to the Care Home. 

Key responsibilities:

- Assist the Chef with food preparation and baking
- Maintain a hygienic kitchen environment by ensuring all cookware and utensils are cleaned and dried according to required standards
- Be responsible for your own and others’ health and safety, ensuring the removal of waste including any potential hazards or faulty equipment
- Provide excellent care and develop good relations with our residents to enhance their overall experience

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.