Information management jobs
Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.
We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.
We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online. You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.
The people we support have varying degrees of sensory loss, from the mild to the more profound. We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them.
Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.
Contact us for further details of the job role on 0800 132 320.
The Company
We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.
Schedule:
- Day shift
- Weekdays
Work authorisation:
- United Kingdom (required)
Work Location: Office based in central London with regular independent travel across Greater London required.
Application Instructions
To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Research and Community Engagement Manager will have significant knowledge and experience of health and social care services and community engagement including managing key research projects and working with people who use services. We are excited to be managing the Healthwatch North Northamptonshire Service and appointing new staff for the service. Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.
You will be able to lead all the key functions including:
• Carry out priority areas of research, using a range of methods and sources of data, on health and social care.
• Produce high quality analysis, reports and presentations for a range of audiences.
• Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.
• Work with Healthwatch NN staff and volunteers
We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident research specialist who is credible and can lead an effective work research and community engagement programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.
Job Purpose:
A core element of Healthwatch NN’s work is the management of research, collection, analysis, and subsequent reporting on information and data relating to people's experiences of publicly funded health and social care services. The Research and Community Engagement Manager is responsible for overseeing this crucial function, ensuring its effective delivery.
In addition to managing research activities, the Research and Community Engagement Manager takes the lead in developing and executing the CRM system. Furthermore, they spearhead the creation of impact measures for the organisation, ensuring that our efforts are aligned with our mission to improve health and social care services in North Northamptonshire.
Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.
We hope to carry out activities across a number of different programme areas to enable us to fulfil our statutory functions and the Research and Community Engagement Manager will be responsible for:
· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.
· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.
· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond.
· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.
KEY TASKS:
To work closely with the Healthwatch Service Manager, Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:
Main duties and responsibilities
· Organise, design and carry out participatory qualitative fieldwork.
· Designing peer-research models of social research investigation.
· Conducting qualitative analysis of data conducted through interviews, focus groups, workshops or other methods, with a focus on lesser heard voices.
· Carrying out quantitative data analysis using Excel.
· Utilising a wide variety of research approaches, particularly participatory approaches, which inform, involve and bring together individuals, groups, service providers and decision makers.
Research and analysis
· Carry out priority areas of research, using a range of methods and sources of data, on health and social care.
· Produce high quality qualitative analysis, reports and presentations for a range of audiences.
· Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.
· Work with Healthwatch NN staff and volunteers and provide regular progress feedback.
· Analyse quantitative information gathered through research and engagement collected by Healthwatch NN to draw out trends in relation to health and social care service provision.
· Translate research findings into practical learning for developing and improving health and social care services.
· Take responsibility for data and project management and administration as it relates to our social research activity.
· Collaborate with stakeholders and colleagues to develop the annual research programme.
· Lead and oversee the delivery of the annual research programme, ensuring alignment with organisational objectives.
· Utilise creative and appropriate methodologies to design and manage research projects, employing both quantitative and qualitative methods.
· Apply various research techniques, including document analysis, surveys, focus groups, interviews, and case studies, to gather relevant information.
· Produce research-based briefings and provide support to stakeholders in understanding key points.
· Analyse and evaluate research findings, interpreting data to identify key issues and develop actionable recommendations.
· Present research data in formats suitable for different audiences, including reports and infographics.
· Collaborate with CEO and team to gain insight into themes identified through community-based activities.
· Support in developing engagement activities based on service user feedback and intelligence.
· Identify simple interventions that Healthwatch NN can implement to impact service improvement.
· Develop an impact reporting system to measure and communicate Healthwatch NNl's impact effectively.
· Liaise with admin regarding information requests, research promotion, and evidence collection from web and social media.
· Analyse the Healthwatch NN database to produce representation reports for commissioners, providers, stakeholders, and the Executive Board, informing them of current trends.
· Provide regular performance reports for the Advisory group.
· Produce reports from the Healthwatch NN database for multidisciplinary boards such as the Health and Wellbeing Board, Joint Strategic Needs Assessment, Overview and Scrutiny Committee etc.
Team working
· Train and support people to take on peer research roles, putting control and ownership of the research process with people interested in and affected by health and social care services.
· Support those actively involved in Healthwatch NN to develop a shared understanding of the implications of gaps in involvement of people from different communities.
In consultation with the Healthwatch NN Service Manager and Support Northamptonshire CEO:
· Represent Healthwatch NN at strategic meetings, conferences and public engagement events as required, acting as a spokesperson for Healthwatch NN at such events.
· Deliver presentations to the public, stakeholders and partner organisations.
· Engage with the Healthwatch network, and health and social care system partners across Northamptonshire and neighbouring area as appropriate.
APPLICATION: Please send your CV and a covering letter showing how you meet the detailed job and personal specification.
CLOSING DATE: Monday 19th May
PR0POSED INTERVIEW DATE: Friday 23 May or Wednesday 28 May
The client requests no contact from agencies or media sales.
About the Role
We are looking for an Administrator to join our growing Admin Team.
You will provide effective and efficient administrative support for the organisation. You will ensure a smooth running and high-quality service is provided to all services and departments.
This is a fantastic opportunity to grow your administration experience!
Headway East London is an expanding organisation leading in support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.
Principal Duties and Responsibilities
- Act as the main point of contact for visitors to Headway East London.
- Manage external communications through post, telephone, and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
- Undertake regular checks of the office space so it stays organised.
- Manage the organisational online calendars and the relevant databases and spreadsheets ensuring these are all up to date.
- Support managers to keep staff rotas up to date, ensuring efficient and effective use of staff time.
- Manage day service transport bookings daily and keep day service staff informed.
- Process referral forms for all services ensuring that they are fully complete.
- Work closely with Service leads to manage service waiting list and liaise with referees where necessary.
- Work with service leads to provide administrative assistance to support the smooth running of services.
- Work closely with the Admin and Premises Manager to ensure data collection systems and the Charity Log database function efficiently, are accurate, and are up to date.
- Support the finance function with administrative tasks as necessary.
Key Relationships - Internal and External
Internal: Admin & Premises Team, Managers across departments, Members
External: Transport Provider
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The Public Affairs Manager will be a key member of our busy External Affairs Team within the wider Policy and External Affairs directorate.
Reporting to the joint Heads of Public Affairs & Stakeholder Relations, and working closely with communications and public policy colleagues, you will play an essential role in enabling and driving engagement with parliamentary, government, political and sector stakeholders.
You will be politically astute, with experience engaging across Westminster and Whitehall with competent written and communication skills, able to both brief and prepare senior leaders within the organisation for key engagement activities as well as meeting stakeholders independently as appropriate.
Strong organisational, people and project management skills are essential; you will be responsible for managing dedicated key influencing ‘moments’ with stakeholders and partners, such as organising and managing panel events, roundtables, webinars and showcase programme visits. You will also lead the co-ordination and secretariat activity for the Youth Employment Group (YEG), working closely with the Director of Policy and External Affairs as one of the five co-chairs.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Summary
We are looking to appoint a new Procurement Category Manager to lead the delivery of indirect category strategy, governance, and policies, and deliver significant value through market-specific strategic sourcing initiatives and supplier relationship management.
Procurement operates as a shared services function within the Finance Department, working collaboratively across the National Centres of Innovation (NCIs) to provide a comprehensive and cost-effective finance service. We are actively building a dedicated Procurement team to deliver value for money, enhance supplier and contract management, and implement a coordinated, best-practice approach to procurement.
This is a senior commercial role responsible for leading and developing strategic sourcing initiatives within your categories. You will provide expert category knowledge, focusing on strategic sourcing, content expertise, and delivering value (both in terms of price and total cost of ownership). Additionally, you will actively manage significant risks and supplier-related issues to ensure successful outcomes.
- Procurement Strategy
- Developing policies and processes
- Leading key procurement activity
- Reporting and compliance
- Broad experience of indirect procurement across Professional Services and IT Categories
- Confident and skilled in manipulating, analysing and interpreting large sets of data using Microsoft Excel.
- Experience in using e-procurement/purchase-to-pay (P2P) systems.
- Experience in project management and familiarity with recognised project management approaches (Essential).
- MCPIS qualified and has a good knowledge of contract law.
- Prince2 Certification or significant experience in running large-scale projects within a recognised framework (Desirable).
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Gateway Assessor
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time – 35 hours per week
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:
- Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
- An understanding of the main enquiry issues involved in assessing clients' problems
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 12 May 2025
Interviews: Wednesday 14 May 2025
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why Join Us?
This is a fantastic opportunity to join a purpose-led, mission-driven team and take a central role in shaping and growing our operations. You’ll be part of something meaningful - creating impact through environmental reuse, retail innovation, and inclusive employment - all within a supportive, values-based culture.
The Role
As Operations Manager, you will be responsible for overseeing the day-to-day operations of our Abingdon site, ensuring that our Wood Shop, workshop, and facilities turn a profit and run smoothly, safely, and in line with our business plan. You will manage a multi-skilled team across customer service, warehousing, and woodworking, and play a key part in delivering on OWR’s strategic goals - from retail growth to workshop projects to community initiatives.
You’ll work closely with the CEO and play an integral role in leading OWR’s operational performance, culture, and sustainability.
Key Responsibilities
· Ensure a positive customer experience for everyone accessing OWR services at our Wood Shop, online and over the phone.
· Lead and oversee our Wood Shop and workshop operations, managing retail activity and supporting staff with purchasing and merchandising.
· Develop and maintain business systems to ensure high standards of service, safety, and sustainability across the site.
· Take ownership of Health & Safety policies, procedures, and compliance across the Abingdon site and satellite facilities.
· Provide visible and motivational leadership to operational teams - including customer service, warehouse, and woodwork - promoting team development and high performance.
· Coordinate with the marketing function to grow profitable retail and commercial sales.
· Support and develop workshop-based manufacturing and bespoke wood projects, ensuring delivery, quality, and customer satisfaction.
· Manage facilities at Suffolk Way, and off-site strorage, including building maintenance, utilities, and supplier contracts (supported by the Business Administrator).
· Actively participate in senior team meetings and contribute to strategic planning.
· Work with the Wood to Work team to offer meaningful work experience for job seekers, apprentices, and school volunteers.
About You
We’re looking for a hands-on, confident, and people-focused leader who thrives in dynamic environments and believes in combining operational excellence with social impact. You’ll have strong commercial and systems-based thinking and be motivated by purpose as much as performance.
Essential skills and experience:
· Significant experience in retail, warehouse or production operations
· Proven team leadership and staff development skills to support a positive organisational culture
· Strong understanding of Health & Safety - NEBOSH or similar qualification preferred
· Confident with stock control, EPOS/till systems, and financial reporting
· Good IT, numeracy, and written communication skills
· Excellent interpersonal skills and the ability to support and guide a diverse team
Desirable:
· A background or passion for timber, carpentry, or sustainable materials
· Experience in social enterprise, charity, or inclusive employment
· Line management experience including management of HR processes
How to Apply
If this opportunity excites you and you believe you have the skills, experience, and passion to lead Oxford Wood Recycling’s operations, we’d love to hear from you. Apply today and be part of something extraordinary.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Now in its 17th year, Why me? is seeking a brilliant, highly organised and proactive administrator to join our small team, co-ordinate our finance, HR and office systems, support our projects and communications, and ensure good governance. The role will also include support around income generation, and delivering events. This is a brilliant opportunity for someone wanting to gain a range of skills in the charity/campaign sector.
Working closely with the CEO, areas of work will include:
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Providing general office administrative support
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Supporting IT, HR and financial processes of the charity.
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Ensuring good governance of the charity
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Helping with project delivery, including event and training administration
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Social media scheduling
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Supporting volunteers
Why me? is a leading national charity in the promotion of Restorative Justice in the UK.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working with Shaftesbury, the disability charity that enables each child, young person and adult to live a life that adds up for them, and who seek an experienced Individual Giving Manager (Retention) to join their team.
Building on a 180 year track record they work to improve the quality of life for people with disabilities through their wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland.
With exceptional people skills, the successful Individual Giving Manager (Retention) will be responsible for developing and delivering strategies that strengthen relationships with existing cash supporters, regular givers and gaming (lottery) supporters to ensure they feel valued, engaged, and connected to Shaftesbury’s mission. This role focuses on enhancing supporter loyalty and lifetime value through personalised, insight-led communications and stewardship initiatives.
Working across a range of channels—including direct mail, telemarketing, gaming, and digital—you will drive income growth by deepening engagement and identifying opportunities to increase income from existing supporters.
You will demonstrate:
- Proven experience in donor retention, direct marketing, or individual giving within the charity sector, with a strong understanding of audience segmentation and donor journeys.
- Outstanding communication skills (verbal and written) and the ability to tailor compelling and persuasive fundraising appeals for a range of audiences.
- Experience of setting, working to, and meeting, fundraising targets, with an innovative approach to developing new fundraising products.
- Excellent organisational skills including experience of planning and managing multiple projects simultaneously.
- Commitment to Shaftesbury’s Mission, Values and Christian ethos
You will be a collaborative, team player with the ability to work under pressure and deliver outcomes to tight deadlines with exceptional project management skills. Experience of working with telemarketing or similar agencies to drive revenue is desirable, but not essential, as is experience with legacy marketing and gaming products and a familiarity with digital marketing / fundraising, and email automation tools. Knowledge of care sector fundraising, local authority funding and HMRC Gift aid processes would also be an advantage.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date: 30 May 2025
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
About Gaddum
Gaddum is a mental health and carers charity supporting people of all ages. As well as providing services we act as an anchor institution to support the sustainability and development of the wider VCSE sector. Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
Our Mission
Being almost 200 years old, Gaddum has seen some of the most challenging and inequitable times in the UK’s history, and the world we are living in is still one where so many don’t have the opportunities or resources they need to achieve their aspirations. Today we continue our mission – and we will do this by supporting, influencing, and campaigning as we push for equitable health, wealth and self.
We amplify the voices of the communities we serve, and we empower individuals to overcome challenges by listening, supporting, and advocating for their needs.
We believe…
• everyone has mental health, and it is as important as physical health
• life can be hard, and everyone needs a helping hand sometimes
• everyone has a right to support, when and how they need it, and that no one should be overlooked
• in being of service by holding the whole individual at the heart of our approach and embracing solutions that lie within communities
• there is injustice in the world but both systems and society can change for the better
• we can be agents of positive change; working with others, learning from diverse lived experience, and advocating for fairness
Our Values…
…are our foundations – they are what holds us firm in uncertain times, and they are our reference point for all that we do.
We value:
Being Heard: no matter why or how someone finds their way to us, we will listen
Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people
Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve
Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance
Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality
Role Purpose
The purpose of this role is to provide operational leadership and oversight of the Carers Manchester Volunteer Programme and support the wider development of the Volunteer Programme at Gaddum. The Volunteer Coordinator will work with Carers Manchester colleagues to ensure volunteers feel equipped and supported to use their skills and lived experience in a range of established volunteer roles.
They will also work with the team to develop and recruit volunteers for new roles that support Carers Manchester to deliver on its aims and objectives. The role will involve maintaining close working relationships with our Central Team, Health & Safety systems, and compliance responsibilities.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW’s Office of the General Counsel Division is recruiting for the position of ‘Complaints & Compliance Administrator’ to join its dynamic team based in Birmingham, UK. The organisation is currently operating a hybrid working model.
Job purpose:
To assist with the day-to-day processing, reporting, oversight and management of a diverse range of incoming complaints and whistleblowing disclosures and appropriate escalation of complaints requiring escalation to relevant Area Leads.
The post will play an active role in providing support to the IRW Complaints Team ensuring compliance with associated policies and processes. The role will involve the preparation of key documents and acting as a liaison with relevant internal and external stakeholders to compile and organise key information to support the work of the IRW Complaints Team.
To provide support and assistance to the Policy and Compliance Manager in the effective and efficient management and administration of the Policy and Compliance function and wider needs of the Division. To assist with ongoing reviews of internal or external policies and processes, production of resources, reports and associated materials and additional support as directed.
The successful candidate must have:
- A degree in a relevant qualification and/or significant experience suited to the wide remit of the role.
- Strong and seasoned analytical and problem-solving skills, with the ability to think creatively and laterally, to overcome challenges.
- Strong organisation skills and attention to detail to ensure delivery of high-quality work.
- Ability to prioritise and work efficiently under pressure and subject to changing priorities, meeting deadlines, and using judgment and initiative in problem resolution.
- Excellent communication (verbal and written) and interpersonal skills. Excellent written and spoken English in particular.
- Excellent levels of computer literacy including Microsoft Office applications.
- Knowledge of compliance related subjects.
- Willingness to attend training where relevant.
- Independent and excellent time management skills
- Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables.
- Experience of complaints resolution or customer facing role.
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group level. This includes ability to adapt to and engage within a multicultural and diverse environment.
- Previous experience of working within humanitarian and development (third) sector is an advantage.
- Proven ability and experience in analysing, interpreting and reporting on data which enables sound conclusion and recommendations to be drawn.
- Demonstrates the flexibility and energy that is required for self-management and prioritising workload.
- Ability to build constructive working relationships and ability to respond appropriately in fast changing and challenging situations.
- Willingness to travel within UK and internationally.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on or around 18 June 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- Screening clearance
- Proof of eligibility to live and work within the UK
- Receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
CEASE (Centre to End All Sexual Exploitation) is seeking a highly organised, detail-oriented Administrative Officer to join our small but driven team.
In this pivotal role, you’ll be the backbone of our day-to-day operations, keeping systems running smoothly, supporting our mission to bring justice to survivors, and helping to expose the harms of a society where sexual exploitation is increasingly normalised. You'll need a can-do attitude, excellent organisational skills, and a creative approach to problem solving.
This is more than just an admin job, it’s a chance to be part of something bigger. Alongside your core responsibilities, you’ll have opportunities to deepen your understanding of the issues we tackle through training and learning sessions.
If you’re a strong communicator, tech-savvy, and passionate about making a real difference, we want to hear from you. Join us in creating a safer, more just world.
Apply now and help CEASE drive meaningful change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK Leicester Shire & Rutland is more than a Charity we are a lifeline to older people in our local community part of our mission is to support older people in their everyday lives and help them to live independently. We are dedicated to delivering exceptional services & products to our clients.
Corporate Fundraiser
Are you a natural networker with a passion for building meaningful partnerships? Ready to turn business connections into life-changing impact? Join our dynamic team and help drive real change in the lives of older people across Leicester.
We’re looking for a Corporate Fundraiser to unlock the full potential of our local business community. This is your chance to bring together purpose and partnership—creating corporate connections that not only support our cause but also deliver incredible value to our partners.
What you’ll be doing:
- Building and nurturing powerful partnerships with local businesses and national names
- Designing and delivering compelling fundraising strategies, campaigns, and sponsorship proposals
- Running standout corporate events and initiatives, from golf tournaments to charity raffles
- Driving income growth through digital channels, employee giving, and CSR partnerships
- Representing the charity at networking events, delivering impactful presentations, and keeping our supporters engaged and inspired
- Championing corporate volunteering and ensuring every business we work with feels like a valued part of the journey
What we’re looking for:
- A confident communicator and relationship-builder at every level
- Proven experience in corporate fundraising, business development, or B2B relationship management
- Creative, proactive, and results-driven
- Someone who understands the power of corporate social responsibility and knows how to turn it into impact
- Experience using CRM systems to track supporter journeys and inform fundraising strategies
Why join us?
This is more than a job—it’s a mission. You’ll be part of a passionate, forward-thinking charity that believes older people deserve to live with dignity, independence, and joy. Your work will help us fund vital services and expand our reach, creating real and lasting change.
We offer a supportive team, flexible working, and the opportunity to take ownership of a high-impact role with big potential. If you're ready to make a difference, we want to hear from you.
Benefits:
- Competitive salary
- Competitive Pension Scheme
- Health care plan
- Full training and support provided
- A friendly and supportive team environment
- Opportunity to work in a fast-paced, environment with a rewarding organisation
Hours : 37 per week
Salary: Competitive
Contract: Permanent
Closing Date: 28/04/2025
Interview Date: TBC
How to Apply:
If you're ready to take the next step in your career and play a key role in the development of our team, we'd love to hear from you
Age UK Leicester Shire & Rutland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Are you ready to lead a project that makes a difference?
Join the Royal College of Radiologists (RCR) as our E-learning Project Manager for the Radiology Integrated Training Initiative (R-ITI) — and help shape the future of radiology education across the UK and beyond.
We’re redeveloping one of the most respected radiology e-learning programmes in the world — R-ITI — and we need a driven, strategic and organised Project Manager to bring it to life.
In this 18-month fixed-term role, you’ll oversee the full lifecycle of over 300 digital learning modules. You’ll collaborate with the Learning Development Manager, the Learning Technologist and the e-learning faculty comprising Subject Matter Experts (SMEs – who are doctors) while undertaking the project to relaunch these essential resources on our new Learning Management System (LMS).
You’ll not only be supporting radiologists in their professional development but you’ll also play a key role is helping ensure the offering is financially sustainable, enabling us to reinvest in growing our influence and impact globally.
What you’ll do
- Oversee the entire life cycle of selected R-ITI modules marked for redevelopment, from establishing SME groups to review and update content, to working with learning technology colleagues to produce and publish them on time and within budget on RCR’s LMS.
- Collaborate with stakeholders to define project goals and objectives and provide support to the working groups whilst they redevelop the modules.
- Develop detailed project plans including timelines, milestones, deliverables, and resource allocation.
- Be responsible for overall quality control of newly developed content by working collaboratively with SMEs and learning technology colleagues to create accurate, engaging and effective e-learning content for our members.
- Lead cross-functional teams consisting of SMEs, internal or externally sourced e-learning developers, designers, and quality assurance testers.
- Be the main point of contact for stakeholders, providing necessary support, troubleshooting queries and ensuring strategically sound decisions are made.
- Manage project budgets and promptly report any potential spending variances to the Learning Development Manager.
What you’ll need
- Excellent project management skills with evidence of delivering complex projects to the highest of standards, on time and on budget
- Experience of working with busy stakeholders, especially those who work on a voluntary basis
- Experience of developing e-learning content and working with digital learning platforms
- Experience of collaborating with doctors or other medical professionals would be advantageous
- Excellent interpersonal and teamwork skills to help negotiate, solve problems, and share knowledge with all stakeholders where needed
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are recruiting for an experienced Area Manager to oversee 12 dedicated shop teams in Greater London and South East England.
In this role you will provide great leadership, inspiration and support to ensure the shop teams (paid colleagues and volunteers) are the very best they can be. You will develop your team to deliver commercial success and be passionate ambassadors for Scope within the local communities.
Permanent - 35 hours per week (Monday - Friday does include quarterly weekend working). Some home working is involved.
Starting full-time salary £36,429.86 per annum and this role will also include a Car allowance of £5,000 per annum or a company car is available.
The role will be supporting 12 Scope shops in Greater London and South East England. Overnights stays and travel will be an expected part of the role.
The role
The role is ideal for an experienced Area Manager with a background in fashion and the charity sector, but we also welcome candidates from the retail industry with strong transferable skills as well as a great attitude and willingness to learn:
Key responsibilities of the role will include:
- Maximise sales and effectively manage expenditure to achieve profit targets.
- Oversee shop teams composed of both paid colleagues and volunteers to drive performance.
- Support and deliver key activities from the Retail Strategy and Business Plan.
- Identify and develop the potential of colleagues across the Area.
- Build effective working relationships and work collaboratively with internal and external stakeholders.
- Positively promote Scope with the public in the local community.
About You
- You will be passionate about retail
- You will have a love of sustainable fashion and bring extensive, multi-site experience managing a large team.
- You will be commercial, resilient, have a can-do attitude and be a great coach and an inspirational leader.
- You will be a dedicated team player with a strong work ethic, a great attention to detail and solid reporting skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days holiday plus bank holidays
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to our website.
How to apply
Click the apply button to create an account and complete your application form.
Closing date for applications: 11:59pm GMT on Thursday 15 May 2025.