Information manager jobs in benue, nigeria

About Pathfinders Neuromuscular Alliance

Pathfinders is a user-led charity run by and for people living with muscle-weakening conditions. We support disabled people and those who employ personal assistants (PAs) through peer support, information, training, and advocacy. We believe in the power of lived experience and centre disabled voices in everything we do.

About the Role

We are looking for a highly organised and motivated Project Coordinator to lead the delivery of an exciting new learning and development project for individual employers and personal assistants. The project will support people who employ PAs through direct payments and their PAs to develop the knowledge and skills they need through videos, peer-led training, discussion sessions, and case studies.

You will oversee the planning, coordination and delivery of the project, ensuring activities run smoothly, are well-attended, and meet the needs of learners. You’ll work closely with people with lived experience of employing PAs, guest speakers, partner organisations, and the wider Pathfinders team to deliver high-quality, accessible training and resources.

We strongly encourage applications from people with lived experience of employing PAs, or who have supported others to do so.

Key Responsibilities

• Coordinate the delivery of the training project, including scheduling and facilitating sessions, managing communications, and tracking progress against objectives.

• Work with Pathfinders staff, guest speakers and people with lived experience to produce a series of bite-sized training videos for PAs and employers.

• Organise and support delivery of:

  • Fortnightly peer-learning sessions for PA employers

  • Monthly case study sessions for PAs

  • Monthly “Train the Trainer” classes for employers

• Engage and support participants, including managing bookings, sending reminders, and providing follow-up information.

• Promote the project in collaboration with our communications team and external partners, including disability charities, PA networks, and local authorities.

• Gather feedback, measure impact and contribute to reporting for the funder.

• Support participants to access additional training opportunities (e.g. SfC resources, the Individual Employer Fund, local training).

• Ensure accessibility and inclusion are embedded in all activities.

Person Specification

Essential:

• Strong project coordination skills and the ability to manage multiple activities simultaneously

• Excellent communication and people skills – confident talking to diverse audiences including disabled people, PAs, professionals and partner organisations

• A clear understanding of the challenges and responsibilities of employing personal assistants

• Good digital skills and confidence using online platforms like Zoom, Google Drive, Microsoft Office and social media

• Ability to work independently, manage time effectively and meet deadlines

• Committed to inclusion, accessibility and user-led values

Desirable:

• Lived experience of employing PAs or supporting someone who does

• Experience creating or coordinating learning content or training sessions

• Experience working in the disability, health or social care sector

• Knowledge of direct payments and personalisation in adult social care

Timeline:
We are expecting funding for this role to be confirmed on 30 June and if this is confirmed, we are hoping to get started as soon as possible. The closing date for this role is therefore 30th of June, with interviews to be held between 1st-6th July. 

Our partner seeks a seasoned, analytical management accountant, with experience in project accounting and finance business partnering within an international charity. This is a 1 year fixed-term contract.

Responsibilities

• Collaborate with project leads to monitor budgets and provide tailored financial insights, and regular reporting on project performance and expenditure tracking, ensuring effective resource management across funded initiatives.
• Prepare bespoke financial reports in line with external funding agreements, meeting all donor-specific compliance and deadline requirements.
• Serve as a primary contact for day-to-day finance-related queries from both UK and international colleagues, offering guidance on systems and processes.
• Contribute to the preparation of monthly management accounts, supporting senior finance colleagues in the analysis and review of organisational performance.
• Assist in the development of year-end statutory accounts and provide support throughout the external audit process, including documentation collation and response to auditor queries.

Requirements

• Part-qualified accountant with at least 2 years of experience working in a similar role within an international charity, and a sound knowledge of preparing management accounts, undertaking analysis and doing project and donor accounting.
• Strong IT and systems skills
• Strong written and verbal communication skills, a strong command of the English language and report writing ability.
• Team player, able to be supportive and manage a varied a workload with little supervision.

This role offers remote working from the UK, with the candidate expected to attend meetings in London once ever 2-3 months. This role is only open to candidates with the right to work in the UK without requiring sponsorship. This a 1 year FTC with an immediate start preferred.

Want to work for a mission-led organisation helping improve lives during challenging journeys?

Our client is looking for an Events Assistant to join them on an interim basis for 6 weeks (possibly longer). You’ll play a key role in supporting the delivery of meaningful events and ensuring every supporter feels valued — whether that’s through a warm welcome email, a timely thank-you call, or managing the shared inbox with care and efficiency.

This is a fantastic opportunity to combine your events, admin and customer service skills with a cause that truly matters.

Role: Events Assistant
Organisation type: Charity
Salary/rate: £13.50 per hour
Working arrangements: Mon to Fri - 9am – 5pm
Location: WFH/Remote
Employment type: Temporary (6 weeks with possible extension)
CLOSING DATE: (CVs on a rolling basis)

Short description of the role:

• Provide administrative and inbox support across the events and fundraising portfolio
• Respond to supporter enquiries via email and phone, offering excellent customer service
• Handle sensitive conversations with empathy and professionalism
• Make outgoing calls to check in with fundraisers and offer support throughout their journey
• Confidently manage incoming enquiries through a shared events inbox
• Use the organisation’s CRM (Microsoft Dynamics) to update records and track interactions
• Welcome new event participants warmly and send timely thank-you messages
• Support stewardship of supporters taking part in flagship events like the London Marathon
• Collaborate with the wider team to ensure smooth event delivery and supporter experience

To be considered for the role you will have the following, skills, knowledge, and experience.

• Strong communication and customer service skills - able to support, reassure, and energise supporters
• Attention to detail – especially for managing inboxes, databases, and donor records
• Organisation & time management – juggling tasks across multiple events and priorities
• Team player attitude – able to work collaboratively and pick things up quickly
• Confident phone manner – comfortable making and receiving calls, including sensitive conversations
• IT proficiency - comfortable using Outlook, Excel, and CRM systems

The successful candidate will bring experience in customer service, administration, or supporter care, ideally within a non-profit, charity, or membership organisation. They’ll be confident handling a busy shared inbox and have a good understanding of fundraising events and supporter journeys.

Experience using CRM systems is essential - while Dynamics is the system in place, strong general CRM skills and a willingness to learn are key. Exposure to mass participation events like the London Marathon would be a bonus, along with previous experience welcoming or stewarding supporters, volunteers, or participants.

If you're looking for a short-term, rewarding opportunity where your organisational skills, communication flair, and supporter-focused mindset can truly make a difference, we’d love to hear from you!

To apply for the Events Assistant role, please reply and upload your CV quoting reference 82047SOH and we can provide more information to you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for a Survivor Engagement Officer to join our team and help strengthen the meaningful involvement of victim-survivors in all aspects of SEA’s work.

About the role

We are looking for a Survivor Engagement Officer to join our team and help strengthen the meaningful involvement of victim-survivors in all aspects of SEA’s work. 

A core part of this role is building and sustaining trusted relationships with by-and-for and community-led organisations to support outreach, engagement, and the inclusive recruitment of survivors from Black and minoritised communities and other marginalised groups. We are particularly keen to receive applications from Black and minoritised women, and/or applicants with strong experience working with these communities.

You will also support the coordination and facilitation of SEA’s Experts by Experience Group (EEG), moderate our online Survivor Forum, and contribute to delivering our Survivor Engagement Strategy. You will help ensure that survivor voices - especially those from underrepresented communities - shape our services, policy and communications work. 

You would be joining SEA at an exciting time, as we strengthen our approaches to inclusive survivor engagement and implement a new strategy to widen participation and reach.

About you

You will be a skilled relationship-builder with strong experience of working with Black and minoritised communities and/or community-led organisations.

You will have excellent communication and facilitation skills, and experience supporting or engaging survivors and/or marginalised groups in a trauma-informed and inclusive way. 

You will bring a strong understanding of anti-discriminatory and survivor-centred practice, and a commitment to widening participation in systems change work. 

Experience supporting collaborative engagement projects or survivor groups would be desirable, as would experience moderating online spaces or forums.

About SEA

Surviving Economic Abuse (SEA) is the only charity in the UK dedicated to raising awareness of economic abuse and transforming responses to it. All our work is informed by Experts by Experience – a group of women who speak about what they have gone through so that they can be a force for change. Economic abuse occurs when someone’s partner controls (through restriction, exploitation and/or sabotage) how they acquire, use and maintain economic resources such as accommodation, food, clothing and transportation.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays 
• Home working (UK based) with regular UK travel
• Flexible working 
• 5% Employer Pension Contribution 
• Reflective practice
• Health Cash Plan, including Employee Assistance Programme 
• Enhanced sick pay, family leave and carer’s leave 
• The chance to be part of our highly professional, supportive team

To apply

To find out more about the role, or to apply, please visit our website using the link below.

Applications open from 23 June 2025 and close at 11.59pm on 13 July 2025. Interviews will take place virtually, on 30th July & 4th August 2025.

This post is only open to women applicants, as being a woman is considered a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

Harris Hill – Charity Recruitment Specialists is excited to be partnering with a purpose-driven organisation to recruit their new Executive Assistant, who will play a central role in ensuring the smooth and efficient running of their operations. This is a permanent position, offered on a full-time or part-time basis (five or four days per week). While primarily home-based, the successful candidate will be required to work on a hybrid basis for the initial months (1-2 times a week in the office in Farnham, Surrey).

Our client manages a portfolio of charitable grants on behalf of a private, anonymous Trust. Their work spans continents and a diverse range of issues, from education and health to humanitarian relief and sustainable development, always with a focus on long-term impact. At the heart of their mission is a commitment to building an equitable, sustainable world where everyone has the opportunity to reach their full potential and live a healthy life. The Trust wishes to remain as anonymous and low-profile as possible to give humbly and keep focus on those who are working to alleviate suffering.

Although high-level executive support is a key component of this role, it is far more than diary management. The Executive Assistant will become a trusted member of our client’s small team, helping to develop and maintain streamlined administrative systems, supporting the setup and oversight of grants, coordinating meetings and hybrid events across different time zones, and liaising with a wide range of stakeholders. From managing expense claims and grant documentation to planning international gatherings and ensuring follow-through on action points, this is a varied and essential role.

The ideal candidate will have proven experience as an Executive Assistant, supporting a CEO and senior management team—ideally within a charity, trust, or foundation. They will bring significant experience in diary management, event coordination, and committee servicing, and be a confident and efficient minute taker. Highly organised, proactive, and adaptable, the post holder will have the ability to plan well, build relationships, and be comfortable in taking the initiative. The new EA will be comfortable using a wide range of digital tools and platforms (including MS Word and Excel, CRM databases, SharePoint, MS Teams, Zoom, and project management applications). They will thrive in a remote-first environment and be confident juggling multiple priorities while working both independently and collaboratively.

To apply, please submit your CV and a cover letter detailing your experience and motivation by the 30th of June 2025.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

They’re looking for a passionate and creative individual to join our team and help grow Link Up, their community for care-experienced young people to connect, support one another, and feel a sense of belonging. You’ll lead on designing and delivering in-person and online events shaped by young people’s interests and experiences, offering inclusive and accessible social opportunities for young people, and facilitate spaces for young people to learn from and support one another as they navigate care. 
 
With a particular focus on the West Midlands, you’ll build local partnerships, support a small group of Care Experienced Volunteers, and work alongside young people to co-create activities and shape engagement. If you’re organised, proactive, and committed to nurturing a community of care experienced young people across England, they’d love to hear from you. 
 
Equity, Diversity and Inclusion 

As an organisation serving children in care and young care leavers they are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application. 
 
How to apply 

They ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV and it will be anonymised before review. 

To apply for this role, you will need to:

• Provide them with a copy of your CV;
• Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
• Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to them).

 
If you have any reasonable adjustments you would like them to consider for this recruitment process (either for the application or interview), please advise them on your application form. 
 
If you would like an informal chat before applying, please contact the Hiring Manager, Anne-marie Bird and they will arrange a convenient time. Please note that due to the anonymised nature of the application process, any conversations cannot be linked to your application or used to support it in any way. 

The deadline for applications to be received is Sunday 20th July @ 11.59pm. 

Interview Details 

Interviews will have two parts:

• A session with young people;
• A panel interview with their staff.

 
Interviews will be held virtually using a video calling app (Microsoft Teams or Zoom) . If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.   

Become also wants to ensure fairness in all their interviews so all successful shortlisted candidates will be sent the interview questions in advance. 

Interviews will take place:

• Young people’s panel: 29th July
• Staff panel: 31st July 

 
Please Note 

All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates. 

They’re proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
 
REF-222 311

The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values. 

This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity. 

You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection. 

The CMV Connect Project Coordinator role is designed to enhance the charity's outreach and support initiatives, focusing on building and maintaining relationships with healthcare professionals, families, and the broader community. This position involves coordinating projects that aim to increase awareness, provide resources, and support families affected by cCMV.  This role is a part time role funded by National Lottery Community Fund.  It is a freelance contractor role, as it is a contract for services. 

CMV Action is a UK-based charity dedicated to supporting families affected by congenital cytomegalovirus (cCMV), a leading cause of childhood disabilities such as deafness, developmental delays, and vision impairment. The charity provides information, advocacy, and support to raise awareness and improve outcomes for those impacted by cCMV, both during pregnancy and in babies and children.

Key Responsibilities

• Project Coordination: Oversee the planning, implementation, and evaluation of CMV Connect initiatives, ensuring they align with the charity's objectives.  Work with other Operation Team members and report to the Board fortnightly.
• Supporting families: Work with the trustees to follow up on those we support and identify how we can support them in the future. Work with volunteers to organise in-person and online opportunities for families to meet up.
• Volunteer Coordination: Recruit, train, and support volunteers involved in CMV Connect project.
• Event Management: Organise and support events and campaigns aimed at raising awareness and funds for CMV Action.
• Stakeholder Engagement: Develop and maintain relationships with healthcare professionals, community groups, and other families to promote awareness and support for cCMV.  Provide social media content to the Fundraising Officer when each milestone is reached.
• Resource Development: Assist in creating and distributing educational materials and resources for families and healthcare providers.
• Data Management: Collect and analyse data to assess the impact of initiatives and inform future strategies.  Financial data collection for the final evaluation report.

 Person Specification

Essential

• Education: Degree level qualification or equivalent experience in a relevant field.
• Experience: Proven experience in project coordination, stakeholder engagement, and working within a charitable or healthcare setting. Previous working experience with volunteers within a project would be ideal.
• Skills: Strong organisational, communication, and interpersonal skills; proficiency in Microsoft Office, including proficiency in Excel.
• Attributes: Ability to work independently and as part of a team, manage multiple tasks, and maintain confidentiality.

Desirable

• Qualifications: Project management or volunteer management qualification.
• Experience: Experience in fundraising, event management, and using CRM systems, experience managing a similar project or offering support to families.
• Knowledge: Understanding of public health issues, particularly related to congenital infections and how to work in the charity sector.

Working Conditions

• Location: The role is home-based with occasional travel required for meetings and events.
• Hours: Part-time position, with flexibility to accommodate the needs of the projects.  Approximately 16 hours per week, equivalent to 2 days per week.
• Salary: £150 per day, 8 hours a day, approx. 2 days a week, approx. 40 weeks till early June 2026. 

This role offers an opportunity to make a significant impact on the lives of families affected by cCMV, contributing to the charity's mission to raise awareness and provide support.

This role has been funded thanks to The National Lottery Community Fund!

For full information on this role, including the key responsibilities and person specification, please view the job pack.

Applications close at 23:59 on Sunday 6th July 2025.

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable. ImpactEd Group is made up of ImpactEd Consulting and its specialist practices, ImpactEd Evaluation, ImpactEd Philanthropy and our most recent practice ImpactEd Data and Artificial Intelligence. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem. Since being founded in 2017, ImpactEd Group has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. Our strategy commits to systemic impact by helping our partners to make better decisions. We also empower our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.

The Opportunity

The Director role is a new opportunity working across ImpactEd Evaluation. Our partnerships encompass education organisations such as charities, edtech organisations and government, and schools and multi-academy Trusts. Across all our partnerships, we aim to design and deliver high-quality research and evaluation projects that help our partners make better decisions for children using good evidence.

As a Director, you will be a senior leader of the evaluation practice and a statutory director on our Practice Board. Reflecting this, you will have a key role in the success of the practice, both commercially and in terms of social impact, and help to shape and deliver the strategy for ImpactEd Evaluation as a practice within ImpactEd Group, reporting to the Practice Lead.

The role will be a combination of business development, oversight and support of evaluation delivery, and strategic responsibilities. You will lead a number of sales and marketing campaigns, and support the design and delivery of our product offerings within those areas, as well as other priority strategic projects. You will also lead on a small number of high-priority partner engagements directly, and play a significant role in overseeing and quality assuring partnerships led by others.

The role would be ideal for a candidate with deep understanding of research and evaluation, a track record in business development, and the ambition to shape the leadership and direction of a growing social enterprise.

Why Us?

As an organisation we care about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our commitments to:

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working

• Personal excellence: we invest significantly in professional development, including an external mentor, an individual CPD budget, and formal and informal training and support

• Mental health and wellbeing: access to health and wellbeing advice and free therapist support.

As a growing organisation we are committed to diversity and inclusion and providing a positive experience of work and maintain an annual EDI action plan, supported by a Board sponsor.

Events Officer
Reference:JUN20252370
Location: Flexible in UK
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Fixed term until 31st March 2026
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The Events Officer is a pivotal member of the Events HQ team, responsible for assisting with the planning, coordination, and execution of a diverse portfolio of events as outlined in the Events HQ roadmap. This includes providing expert consultancy to the wider organisation, ensuring a unified and professional approach to all event activities.

Collaborating with specialists across the charity and the Brand and Marketing directorate, you will support the development and maintenance of logistical and administrative frameworks that enable successful event delivery. By leveraging your expertise, you will help create events that inspire action and align with the charity’s strategic outcomes.

What's the role about?

Working in a dynamic and collaborative environment, you will play a critical role in delivering audience-focused events that engage supporters, members, and stakeholders. This includes high-value cultivation events, engagement initiatives, and webinars. You'll work closely with the Events HQ team to develop comprehensive project plans, conduct thorough risk assessments, and ensure seamless on-the-day logistics, guaranteeing a high-quality experience for all participants.

A key aspect of the role involves building and maintaining strong relationships with a wide range of stakeholders, including internal teams, external specialists, suppliers, and partners. You will act as a key liaison for speakers, providing necessary briefing materials and training, especially for online event delivery. Your ability to inspire and engage others is essential to the successful execution of events.

The role demands significant expertise in event logistics, from initial planning and risk management to live event operations. You will be a strong project manager, adept at handling both proactive and reactive tasks with a solutions-focused approach. You'll be skilled in using databases and CRM systems to manage relationships, as well as tools for budget and supplier management, ensuring the efficient allocation and oversight of resources.

Through your work, you will contribute significantly to the charity’s mission, engaging more diverse audiences and encouraging them to take action for nature through time, money, voice, and choice. Your dedication to excellence and strategic impact ensures that all events achieve their desired outcomes and uphold the organisation’s values.

Essential skills, knowledge and experience:

• Demonstrable experience of supporting and leading on elements of events of varying sizes - including events for over 1,000 people, including high-value cultivation events, engagement events, and webinars.
• Strong project management skills with the ability to manage multiple events simultaneously, meet deadlines, and adapt to changing priorities.
• Experience of delivering online events to over 500 attendees, including live polling, panel discussion and working with production companies

Desirable skills, knowledge and experience:

• Experience in managing and prioritising multiple objectives, workstreams and communication priorities.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with a diverse range of stakeholders.
• Comprehensive understanding of event logistics, including risk assessment and health and safety considerations.
• Knowledge of marketing and communications strategies related to event promotion and audience engagement.

Additional information:

As part of event delivery there will be some evening and weekend working, including late night/early hours set up occasionally.

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Wed, 9th Jul 2025

We are looking to conduct interviews for this position from 16th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

This role will require completion of a DBS/PVG/Access NI in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Join our small and friendly team, working remotely, this summer as a chance to experience working in an edtech environment and use your mathematical skills. We are looking to appoint an intern to support our work over the summer period (including September) across a range of organisational functions. 

Summer is an important period for us: teachers and students are on holiday, so it’s a chance to plan and prepare for the year ahead, particularly ahead of our busiest time for subscription and account setup in September. We are therefore looking for an intern to work across three areas:

1. Quality assurance (QA) across our question answering functionality. Our coders have developed thousands of question generators that need to be tested to ensure they work as intended; we also upload real GCSE and A level questions that need to maintain fidelity to the real thing while being translated into an online environment. You’ll be testing these questions, finding ways to break them, working out where equivalents don’t work when they should - or shouldn’t - using your mathematical knowledge in a unique way.

2. Customer support. We receive around a dozen emails to our support inbox each day from teachers and students who need help with account management and users who’ve spotted something that’s broken. We’re seeking someone who can efficiently problem solve account issues and act as a detective: working out how to replicate an issue a user is having, effectively document it, and pass it onto our devs to fix.

3. Social media administration. Jamie might be the face of our social media channels it couldn’t happen without support around the edges. That includes captioning/transcription, adding titles and descriptions, and using our site tooling to link videos to our platform. Some of this is routine, but some requires judgement and social media nous, like deciding on what makes for an effective caption.

Beyond these duties, we intend on making the most of the appointee’s strengths to delve deeper into at least one of these areas with dedicated projects to be presented to the management team. That might be presenting a big-picture vision of how we can increase fidelity to real exam questions in an online environment, or experimenting with AI supportdesk tools to respond to queries, or designing a social media content strategy that aligns with our goals – all areas that aren’t urgent to fix, but have high potential to make a difference. We know we can always learn and improve, and hugely value the insight of fresh pairs of eyes. Our ideal candidate will be keen to get stuck into these challenges and relish the experience to work with a wide range of our team members. 

For a full job description, including more about our organisation and the job requirements, see the PDF attached.

Email Marketing Coordinator

These are exciting times for the charity and we now have an excellent opportunity for a proactive and professional Email Marketing Coordinator with outstanding organisational and interpersonal skills and a strong customer service ethic, to join the busy Digital Team.

The is a remote working role on a 12 month fixed term contract.

Position: Email Marketing Coordinator

Location: Remote (The working pattern for this role will combine onsite and home working, with onsite attendance currently anticipated to be 1 day per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday

Salary: £30,268

Contract: 12-month fixed term contract starting on 1 September 2025

Closing Date: Sunday 20 July 2025. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Email Marketing Coordinator, you will spearhead the creation and implementation of innovative email marketing campaigns that boost engagement and drive conversions. In this vital and rewarding role you will be responsible for the end-to-end email marketing process – from campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking and reporting.

Your principal duties and responsibilities will include:

· Leading the enhancement and optimisation of the email strategy to boost engagement, increase brand awareness, and drive revenue.

· Simplifying and improving email production processes to boost efficiency across key teams, especially in fundraising and commercial.

· Collaborating with colleagues to create personalised campaign journeys that enhance supporter engagement and lifetime value and to ensure the proper and accurate segmentation of supporter data for all campaigns.

· Collaborating with the Digital Development Manager to design, implement, and analyse campaigns, using a test-and-learn approach to continuously optimise performance and enhance engagement.

· Managing the email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team.

· Day-to-day management of the email-marketing programme, including drafting, building and managing campaigns and automations, and managing audiences.

· Working with colleagues and draw on existing data to develop insights and understanding about supporters, and using this information to develop content which is engaging, informative, and meets supporters’ needs.

About You

We are looking for someone who is educated to degree level or has the equivalent in experience.

You will also have:

· Experience of managing email send platforms, including building customer journeys and reporting email success metrics, and strong understanding of email marketing platforms and automation tools.

· Expertise in email marketing best practices, including segmentation, deliverability, and optimisation strategies.

· Experience in supporter stewardship communications and journey planning to enhance engagement and maximise lifetime value.

· Excellent written English with experience writing for the web with good copywriting skills and editorial capability – able to manage the content lifecycle, with a keen sense of brand awareness.

· Excellent consultancy skills, translating digital terminology and processes into clear and concise language to a variety of stakeholders.

· Solid project management skills – able to organise and manage multiple projects whilst dealing with a number of conflicting demands and timescales.

Benefits include

· Competitive pension.

· Life assurance – 2 x annual salary.

· Healthshield.

· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.

· Wellbeing team.

· Recorded Pilates and Yoga classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Email Marketing Coordinator, Marketing Coordinator, Marketing and Communications Coordinator, Digital Coordinator, Digital Marketing Coordinator, Email Marketing Assistant, Marketing Assistant, Marketing and Communications Assistant, Digital Assistant, Digital Marketing Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.

You will be one of our six Regional Community Fundraisers, based across the UK. Covering the East of England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.

You will be passionate about the role and in supporting the delivery of our strategic plans and objectives across the region.

WHO WE'RE LOOKING FOR:

You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.

KEY ACCOUNTABILITIES:

• Developing & implementing a Regional Community Fundraising Strategy 25/26.
• Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
• Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
• Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
• Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
• Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.

Senior Finance Officer

14 hours per week

As our Senior Finance Officer you will contribute to Career Ready’s finance and operations function by providing high quality financial support to the charity. Working as part of a small team of three, you will perform core finance tasks and will support the Head of Finance and Operations with budgeting, reporting and auditing activities.

Main responsibilities and accountabilities

Bookkeeping and Accounting

• Ensure transactions are properly recorded and entered into Xero Accounts
• Assist with the annual audit
• Maintain financial files and records
• Manage and reconcile the accounts payable and accounts receivable
• Process payable invoices and staff expenses in line with fortnightly payment runs
• Perform credit control for maximum debt recovery
• Reconcile the bank statements for review the Head of Finance & Operations
• Assist with the preparation of annual budgets, forecasts and budget monitoring reports

Support to the Partnerships and Income Teams

• Collating financial information for funding applications as required
• Monitoring expenditure on grant-funded programmes
• Preparing financial reports on receivable grants as required
• Maintain electronic files of funding agreements and contracts

Payroll

• To support with the administration of monthly salaried payroll for staff, and internship payroll throughout Jun-Sep each year
• To raise monthly salary journals for review by the Head of Finance & Operations
• To process payroll payments via online banking portals

Essential skills and experience required

· Fully or part qualified – AAT, ACCA or CIMA or qualified by experience

· Clear understanding of financial controls, compliance, and reporting frameworks

· Intermediate to advanced knowledge of Microsoft Excel

· Ability to prioritise and meet competing deadlines

· Previous experience of computerised accounting and payroll e.g. Xero

· Previous experience of payroll administration that includes maintaining confidential data

· Ability to work as part of a team as well as on own initiative.

· Excellent attention to detail and high numeracy

· Ability to communicate financial information to different audiences

· Problem-solving ability

Desirable skills and experience

· To have an understanding of Charity Finance.

· Experience of working in a finance function in a charity

Salary and Benefits

Salary: £32,000 to £38,000 per annum FTE (pro rata for part time), depending on qualifications/experience

14 hours per week.  Career Ready is committed to supporting condensed/flexible working patterns

Permanent and remote

You will be rewarded with the following benefits:

· 6% contribution to personal pension plan, subject to 3% employee contribution.

· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays

· Cycle to Work Scheme

· Access to both our Reward Gateway Portal and an Employee Assistance Programme.

· Flexible working

· Work from home allowance and paid travel expenses.

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check. 

Full details can be found in the candidate pack.

Timetable

Applications close at 9am on Monday 21 July 2025

Please note that the closing date may be brought forward if we receive strong applications.