Information manager jobs
About the Role
Join MAP and help deliver exceptional care for our supporters.
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We deliver life-saving medical care and strengthen health systems for those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Lebanon. We’re looking for an experienced and motivated Supporter Care Manager to lead our Supporter Care team. You’ll oversee our supporter care operations, ensuring every donor, fundraiser, and campaigner receives outstanding, empathetic service. You’ll also champion the voice of our supporters across MAP, ensuring their experiences shape our work.
What you’ll do:
- Lead and inspire our Supporter Care team (3 direct reports), fostering a supportive, high-performing environment.
- Oversee income and data processing, enquiry handling, and complaint management.
- Drive continuous improvements in systems, processes, and supporter experience.
- Monitor KPIs, report on performance, and implement service enhancements.
- Ensure compliance with GDPR, the Fundraising Code, and other relevant regulations.
- Collaborate with teams across MAP to deliver supporter-focused solutions.
About You
What we’re looking for:
- Proven experience leadership in a customer or supporter care function, ideally in a charity setting.
- Strong people management skills, with the ability to coach, motivate, and develop teams.
- Excellent communication skills and a genuine passion for delivering exceptional supporter experiences.
- Experience improving processes and meeting/exceeding service level agreements.
- Good understanding of compliance in a supporter care context (GDPR, the Fundraising Code, Direct Debits, Gift Aid).
- CRM experience (Microsoft Dynamics desirable).
Why work with us?
At MAP, you’ll join a locally-led, values-driven organisation making a tangible difference for the health and dignity of Palestinians. We offer a supportive team culture, opportunities for development, and the chance to play a key role in strengthening relationships with tens of thousands of people committed to our mission.
KEY RESPONSIBILITIES
Supporter Experience and Relationship Management
- Lead MAP’s Supporter Care team to deliver a high-quality, empathetic and efficient
service that underpins all income generating and engagement activities.
- Ensure consistent, engaging and supporter-centric communications across all channels
(written, verbal and digital), supporting the team to continually improve interactions with
supporters.
- Be responsible for translating complex organisational and campaign information into
clear and actionable briefs, messaging, scripts and training resources for the team.
- Be an internal advocate for MAP’s supporters, ensuring their voices and experiences are
heard across MAP’s teams.
Team Leadership and Development
- Inspire, coach and develop the Supporter Care team – creating a psychologically safe
environment where the team can do their best work, learn and collaborate.
- Line manage the Supporter Care and Database Assistants – set clear objectives and
provide ongoing feedback, ensuring professional growth, satisfaction in their roles and
supporting their wellbeing.
- Proactively manage workloads, resources, and wellbeing within the team to deliver highquality service across varying activity and enquiry levels.
- Support the team in handling complex enquiries and complaints, leading by example in
delivering exceptional supporter care and acting as the first point of escalation.
Processes, reporting and systems improvement
- Be responsible for the delivery and continuous improvement of supporter care
operations, ensuring KPIs and SLAs are met and ensuring that MAP has great
interactions with every supporter who emails, calls or writes to us.
- Regularly review, monitor and report on KPIs, including the speed and quality of
interactions. Identify trends, opportunities and risks and be responsible for
implementing timely and appropriate adjustments where necessary.
- Be responsible for submitting complaint and feedback reports and information for
quarterly reporting to the SMT and board.
- Presenting quarterly reports more widely across MAP and proactively share feedback,
complaints and compliments with relevant colleagues.
- Adopt a culture of continuous improvement, leading and supporting the team to
develop processes to better meet SLAs and supporter needs.
- Maintain a working knowledge of MAP’s CRM (Microsoft Dynamics) and be able to
troubleshoot non-technical issues and provide a high level of support and training to the team. Cross-organisational collaboration
- Work collaboratively to develop and deliver the supporter care programme, ensuring it is
relevant, supporter-led and inspiring – with a key focus on deepening engagement with the cause, providing ease of interaction and supporter complaint management.
- Build strong working relationships with key stakeholders to deliver cross-organisational objectives and supporter-focused solutions within agreed timelines.
- Collaborate on the development of FAQs and supporter messaging, highlighting supporter queries and concerns and collaborating with colleagues to develop appropriate and accurate responses.
- Manage relationships with relevant external stakeholders including MAPs fulfilment house, donation platform provider
Compliance and risk management
- Ensure MAP’s supporter care activities, and those of third-party suppliers, fully comply with relevant legislation and standards, including GDPR/ Data Protection, PECR, PCIDSS, Gift Aid and Fundraising Codes of Practice and Direct Debit Regulations.
- Act as MAP’s operational lead for compliance in supporter care, keeping up to date with regulatory developments, sector initiatives and best practice.
- Be responsible for MAPs adherence to BACs guidelines including paperless Direct Debits.
- Maintain robust processes for risk identification and escalation, safeguarding MAP’s reputation and supporter trust.
General responsibilities
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Stay up to date with fundraising and customer/supporter services approaches, techniques and best practice.
PERSON SPECIFICATION
EXPERIENCE
Essential
- Proven experience in a supporter or customer care leadership/supervisor role, with significant experience of delivering and improving customer service, including managing and prioritising conflicting strategic priorities.
- Strong leadership skills with experience of line management, coaching and developing team members.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style to different internal and external audiences.
- Strong organisation and time management skills, with the ability to prioritise and delegate effectively.
- Experience with setting and monitoring Service Level Agreements – both for internal teams and individuals as well as with external service providers.
- Experience in improving team processes and implementing service enhancements which improve experience and the meeting/exceeding of SLAs
- Good understanding of GDPR/Data Protection, safeguarding and the Fundraising Code of Practice in a supporter care context.
- Proficient in the use of CRM systems and supporter databases (experience with Microsoft Dynamics is Desirable).
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus.
- Knowledge of payment processing and regular giving administration.
- Experience of managing third party suppliers to deliver on Service Level Agreements.
- Intermediate level experience of MS Excel.
PERSONAL ATTRIBUTES
Essential
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills, with the ability to engage and collaborate effectively –including relationship building, influencing, negotiating and engaging.
- A successful team leader who is able to manage and develop individuals so that they work together as a team to deliver on shared objectives.
- An ability to apply awareness of diversity issues to all areas of work.
- Ability to work independently and manage a team with minimal supervision – with a willingness to take a proactive approach in managing workload, taking accountability for tasks and balancing workload and wellbeing within your team.
- Ability to communicate complex information with confidence and clarity.
- Commitment to MAPs anti-discriminatory practice and equal opportunities.
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity.
- Ability to work weekends and evenings on occasion in the case of emergencies.
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within
the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it.....
We are so proud of what we do, and we know you will be to. Communication and media are absolutely key to making the Hospice the incredible place it is. And you could be part of that.
With a rich, diverse history, which began back in 1979 with our founders, we’ve been making a difference ever since.
Today our free care supports 2,000 local people and their families, in Herts and Bucks. We truly are a community hospice
– built and funded by the community, to serve the community.
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for a new Associate Director of Development – someone who will lead a new, relationship-based approach to fundraising and help us reach new heights in our income generation activities.
We aim to raise £800,000 from Major Gifts, Trusts and Foundations and Regular and Mid-Value Giving this year and are ambitious about growing this in the future.
This is an exciting opportunity to lead this work and to be at forefront of charting a new path for fundraising at The Hospice of St Francis.
The opportunity.....
You will play a pivotal role in growing income across the Hospice and leading new, relationship-based approaches to fundraising.
With responsibility for Major Donors, Trusts and Foundations, and Regular and Mid-Value Giving you will create and lead a new strategy to develop these areas and manage and grow a portfolio of high-value relationships.
You will also work hand in hand with Hospice colleagues to identify and curate exciting fundraising propositions, helping to raise strategic funds for our services.
As a leader in the fundraising team, you will provide coaching and management to your team and deputise for the Director Fundraising.
You will be central in forming close working relationships across the Hospice and with the Board of Trustees, enabling a whole hospice approach to fundraising.
The must haves:
- Fundraising Success: At least six years’ experience operating in a Major Gifts or Trusts and Foundations role and a track record of personally securing and stewarding five and six figure gifts
- Strategic thinker: Experience of researching, developing and implementing new strategies, and associated budgets and KPIs, and of developing portfolios, and prospect management tools
- Leading and inspiring: At least four years’ experience of inspiring, managing and developing 1+ line reports
- Proposition development: Creative in outlook and with experience of developing donor-centric fundraising propositions
The it would be great to haves:
- Regular Giving: Experience of developing and managing Regular Giving and mid-value programmes
- Team Management: Experience of managing, motivating and supporting a team
- CRM knowledge: Knowledge of DonorFly
- Fundraising qualification: A relevant fundraising qualification from CIOF or other
You know it makes sense....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
For an informal discussion, or to find out more please visit our website: Associate Director of Development (Fundraising) | The Hospice of St. Francis
This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager
Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Reporting into the Head of Major Gifts, you will be responsible for leading on grant applications from trusts and other grant giving organisations. The grants will often be in the five to six figure range, and will be for a wide variety of activities, including bursaries, the Fonteyn International Ballet Competition, local and national learning and participation projects, and more. You will also be building on existing relationships with grant-giving organisations and help plan fundraising with the Head of Major Gifts and the Director of Fundraising and Development.
As a Trusts and Grants Manager you will:
- have experience in trusts and grants fundraising
- have experience of building relationships with donors and colleagues
- have experience in account managing a portfolio of grants
- have experience in using CRM databases
- have knowledge of major donor pipeline development
- have strong IT skills including Microsoft Office
- have excellent written and oral interpersonal skills with a donor focused approach
- have the ability to deliver pitches and proposals
- have strong project management skills
- have strong organisational skills and be self-motivated
- have a passion and commitment to the mission of RAD and an appreciation of the arts
We are passionate about providing a positive workplace culture. While time in our accessible London (Wandsworth / Battersea) office will be required, we operate a hybrid model of in-person and remote working. Staff discounts on dance and fitness classes and wellbeing resources, plus events and volunteering opportunities enhance the RAD experience.
In return, we offer 25 days paid holiday plus bank holidays, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme. We also have a range of lunchtime activities including book club, dance, Pilates and a craft club.
Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history and reference details will not be taken forward to the shortlisting stage.
The post you are applying for is classed as having a high degree of contact with children and involves ‘regulated activity’. As such it is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.
All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.
We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.
Please let us know if you have any access needs for the interview.
Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview.
No agencies please.
The client requests no contact from agencies or media sales.
The Digital Inclusion Manager will play a pivotal role in supporting the Black Country’s vision - of creating a region where people of all ages, abilities, and backgrounds can be active, move more, and enjoy sport - through maximising the use of digital connectivity to realise health, wellbeing and community benefits.
This role aims to increase a range of opportunities for local people to be active & move more, through implementing the Physical Activity Digital Inclusion strategy to address user needs, develop digital literacy and confidence through training and support, and collaborate with other sectors to create inclusive digital services and opportunities.
Main Duties
1.As the Digital Inclusion Manager, you will develop and manage an implementation plan which reflects the desired outcomes of Active Black Country’s Physical Activity Digital Strategy.
2. Work with the place partners across the 4 Black Country local authority areas and Active Black Country to develop a comprehensive understanding of the digital landscape across the Black Country.
3. Develop effective working relationships with a breadth of partners and organisations to support integration across digital platforms and systems to connect, maximise resources and influence across the Black Country.
4. Be the lead advocate for the Black Country Moving digital platform as a resource for stakeholders and community organisations to promote opportunities for people to be active and access high quality CPD & training.
5. Work closely with Active Black Country’s Active Communities Strategic Lead to oversee the work of the Community Engagement Officers and work closely with partners to build capacity across community organisations to become confident and capable in using digital tools that make it easier for residents to access physical activity opportunities.
6. Sustain an inclusive and accessible open data Black Country Moving Platform that promotes a diverse range of activities, services, training and CPD.
7. Ensure the Black Country Moving platform remains accessible, user friendly and responsive to community and partners needs.
8. Co-ordinate and chair project steering group meetings and produce reports for partners and appropriate governance requirements. Including ABC Strategic investment Committee.
9. Working with the support of the ABC Strategic Lead for Impact, ensure monitoring, evaluation and learning is captured and applied to help us fulfil organisational and place ambitions.
10. Work with the Active Black Country Strategic Communications Lead to share case studies and good news stories.
11. Under the Director of Partnerships manage the digital inclusion budget, ensuring accurate financial management and reporting.
12. Ensuring compliance at all times with contract management, procurement and finance procedures.
13. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.
14. Adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times.
15. To adhere to all relevant Active Black Country Limited policies and procedures at all times.
16. Undertake such other duties as may be appropriate.
Person Specification
1. Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.
2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.
3. Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities.
4. Proven experience of leading digital projects, employment and skills programmes or related work and a willingness to maintain contemporary knowledge of digital trends.
5. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes.
6. Strong understanding of digital technologies (cloud platforms, data analytics, data integration, open data)
7. Demonstrable expertise in building a culture of continuous improvement and reflective practice, by supporting teams to ask effective questions, use data wisely, and apply learning practically.
8. Able to work with complexity and influence and advocate for learning beyond programme delivery.
9. Can effectively prioritise and set and meet objectives within deadlines and planned goals.
10. Can demonstrate a quality of thought disseminating data, insight and trends translating it into meaningful action and decision making.
11. Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders.
12. A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.
To apply:
1. Please submit an up to date CV and an expression of interest explaining why you are interested in this role, detailing how you are a good candidate for this post and how you fulfil the person specification – we recommend that this is no longer than two pages.
2. The declaration form – but completion of the equalities section is not mandatory, this is requested for monitoring purposes in line with our commitment to equality and diversity;
Closing date: 5 September, 2025
Interviews will be held 22nd September 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a caring, dynamic and highly motivated Service Manager to join our established team in South Manchester.
Our office is based in Withington, with the services being based over six sites in South Manchester, which operate under a small community-based team. As Service Manager, you will lead the operational management of our exceptional South Manchester services, which have been developed over the past 30 years to meet the needs of people who require mental health support, with other related needs. These services have an exceptional reputation and have offered excellent support for over 25 years - three of these services are women’s gender-based accommodation.
You will oversee a small CQC registered women’s service, which has recently been rated Good at inspection. There will be full corporate support to assist with this role, and you will ensure that our services are of the highest quality. In conjunction with the Director, you will lead the South Manchester senior team. Your role will be to ensure that the service users/ tenants receive the best possible care and support to ensure they can enjoy their best lives and reach personal outcomes. You will also oversee successful provision of our established and well-regarded contracts with Manchester City Council.
This role is typically 37.5 hours per week, but we would consider a part time contract of no less than 30 hours per week. There are great career and development opportunities within this role, and full support and training will be offered.
About You:
· Above all you will be warm, able to engage and approachable
· You are an inspiring and “hands on” leader
· You will be an adept communicator both verbally and in writing
· You will be an excellent problem solver
· You will be confident and approachable
· You will be professional, responsible and accountable
· You will show low expressed emotion and be collaborative and emotionally resilient
· You will be intelligent, questioning, analytical and observant with a high attention to detail
· You will be an excellent team player
· You will have good technical skills and be IT literate
· You will have a keen interest in learning and will be interested in attending training pertinent to your role
Knowledge and Experience:
· You will have experience working with individuals with mental health needs.
· You will be a highly effective communicator able to create balance between boundary and patient, with an inclusive and sensitive approach
· You will understand the potential impact of behaviour upon staff and have knowledge of trauma informed approaches.
· You will have experience and understanding of risk assessment, review, management and mitigation
· You will have excellent organisational and planning skills
· You will have excellent record keeping skills and understand the impact of poor record -keeping
· You will understand the importance of developing and maintaining team dynamic
· You will understand the importance of care, compassion, communication, courage, competence and commitment
Gender is considered to be an occupational requirement. – Equality Act 2010
Vacancy Reference Number: 71924
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress.
The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.
To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process. You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.
Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.
The key responsibilities we entrust you with
Operations Support
- Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
- Manage IT equipment and liaise with external IT support
- Facilitate internal communications by supporting regular and ad hoc staff meetings
- Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
- Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
- Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
- Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Member communications
- Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
- Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
- Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
- Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
- With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary
Monitoring our membership programme
- Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
- Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
- Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
- Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce
Other
- Provide occasional support for member-only Zoom webinars and at in-person events
- Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
- Support the Membership Manager and Membership Coordinator on member engagement projects
Experience, Knowledge and Attributes
- Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
- Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
- Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
- Ability to communicate confidently and sensitively with a diverse global community
- Proficient written and spoken English
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
- Experience using CRM systems, e.g. Salesforce
- Ability to communicate and work in a dynamic, international work environment and working with multiple managers
- Interest in and some understanding of sustainability issues
Additionally desirable
- Previous experience with support for IT systems and users
- Experience using Salesforce CRM
- Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Salary: £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 31 August 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-11 September
Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September
Panel interviews (Teams): w/c 22 September
Decision: by 30 September
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to play a pivotal role in ending impunity for corruption and defending democracy?
Spotlight on Corruption has an exciting opportunity for a passionate and creative individual with a flair for networking and a track record of bringing in funds for charitable causes to lead our fundraising programme.
Now more than ever, powerful anti-corruption voices are needed in a fragmented world where democracy is under threat globally. Join our small, tenacious, driven and highly collaborative team, and be part of the anti-corruption movement creating a more hopeful future.
Deadline for applications is 23.30 on 31st August 2025.
About Spotlight
Spotlight on Corruption is a bold, brave voice that pushes forward the anti-corruption agenda in a pragmatic and credible way. We are agile and opportunistic, seizing political opportunities to push for reforms, while continually building the evidence base through our court monitoring, enforcement tracking and research. We punch above our weight in holding the government to account for taking action against corruption, cronyism, and dirty money in the UK.
Spotlight’s team consists of an Executive Director, Deputy Director, Head of Finance & Operations, Senior Policy & Campaign Lead, Senior Advocacy Adviser, Senior Communications Advisor, and Senior Policy Researcher. The Senior Philanthropy and Partnership Manager is a new role, bringing the staff team to eight. We are committed to maintaining our exceptional team working environment, flexible working arrangements, and ensuring that staff are recognised, respected and have opportunity to develop in their roles.
In the six years since it was established, Spotlight has had significant trust fundraising success and established strong relationships with institutional funders who understand our work and its impact. Under a new three year strategy we are seeking to sustainably grow and diversify our funding base - across trusts and foundations and by establishing a major donor programme to enable us to increase our impact.
We are looking for someone experienced, ambitious and creative to be our first Senior Philanthropy and Partnership Manager, to drive our fundraising strategy, create new opportunities and relationships, lead the cultivation and stewardship of new trust funders, and develop a new major donor fundraising programme.
In this role you will have strategic accountability for fundraising and overseeing progress towards fundraising targets, working with the team and the Board to generate ideas and deliver proposals for raising funds, and for highlighting our impact to potential donors. You will be a hands-on fundraiser, who builds relationships with donors, keeps on top of developments in the funding landscape, develops compelling and creative pitches and proposals for funders, and as a result delivers sustainable income generation to ensure Spotlight achieves our organisational goals.
Key responsibilities
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Lead on executing Spotlight’s fundraising strategy and donor management
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Identify, maintain and develop a robust pipeline of prospects and funders across high-net-worth individuals, trusts and foundations and other appropriate giving vehicles
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Nurture long-term relationships with existing and prospective trusts and foundations, high net-worth individuals and Donor-Advised Funds
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Work with the team to develop exciting ideas to pitch to funders and to highlight our impact, as well as identifying funding gaps and opportunities
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Prepare and submit high-quality, tailored grant applications to secure trust funding for specific projects and core activities
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Work effectively and collaboratively with the wider team, Executive Director and Board to deliver the fundraising strategy and embed fundraising confidence and process across the team
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Work with the team to develop Spotlight’s impact story and generate ideas about promoting Spotlight’s work, in line with our values
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Track our fundraising efforts and maintain an effective overview of relationships through our Beacon CRM system
Person specification - essential criteria
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A creative and proactive mindset, with the ability to take initiative and generate new opportunities
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Proven ability to communicate effectively and persuasively, with strong oral, writing, presentation, relationship building and networking skills
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Proven track record in developing and nurturing productive and long-term relationships with potential funders
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Proven track record of meeting targets from a high-value fundraising programme (trusts and major donors)
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Proven track record in researching and identifying new trust and major donor prospects, and developing effective cultivation, solicitation and stewardship plans
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Experience of developing exciting pitches and high-quality funding proposals with narrative and financial reports
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Collaborative and solutions-focused, with the ability to lead internal engagement in fundraising and grant management
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Highly organised, with the ability to prioritise and meet deadlines and excellent attention to detail
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IT proficiency, with the ability to maintain accurate and timely records using our Beacon CRM system
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An understanding of due diligence in relation to donors and donations
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A passion for fighting corruption
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Eligibility to live and work in the UK
Person specification - desirable criteria
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Ability to think strategically about fundraising and how it interacts with the overall organisation strategy
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Experience of raising funds a field that is relevant or related to fighting corruption
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Good financial literacy and understanding of project budgets and restricted / unrestricted funding
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Experience of organising major donor cultivation events
Spotlight on Corruption is committed to fostering a diverse, inclusive, and equitable environment where all staff feel respected and valued. We conduct anonymous long-listing to help promote fairness and diversity. We encourage candidates from different backgrounds and experiences to apply, especially those from underrepresented groups. If you don't meet 100% of the qualifications but are excited about the role, we'd love to hear from you.
Working arrangements:
Two year contract with a view to making this a permanent role. Four days (28 hours) per week - with flexibility depending on the right candidate. 24 days of annual leave (pro rated from 30 for full-time roles) plus pro rated public holidays. Remote working from home required, with regular meetings - sometimes at short notice - in London. Flexible working available.
Responsible to: Head of Finance & Operations
Start date: As soon as possible
Applications should be made by way of a covering letter setting out suitability for the role set against the person specification, and a CV.
Short-listing will take place w/c 1st September.
We anticipate that interviews for short-listed candidates will take place via Zoom during w/c 15th September (first round) and in-person in London during w/c 22nd September (for those who progress to the second round).
Spotlight on Corruption shines a light on the UK’s role in corruption at home and abroad.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, you will build and manage a portfolio of mid-to-high net worth UK donors (typically giving between £1,000 and £10,000), cultivating deep relationships and delivering income growth. This role involves strategic planning, meaningful engagement, and securing donations that fund Toybox’s vital work with children in street situations.
This is an exciting opportunity to join a growing team focused on long-term impact and donor engagement.
Key Responsibilities:
- Manage a portfolio of approximately 75-150 mid-to-high value donors and prospects
- Develop and deliver personalised cultivation, solicitation, and stewardship plans
- Build strong relationships through in-person meetings, calls, and written communications
- Solicit one-off and multi-year gifts, including upgrades and renewals
- Work with the wider fundraising and programme teams to create compelling funding proposals
- Use Donorfy to track supporter engagement, income, and insights
- Support the development of donor-facing materials, updates, and event invitations
- Conduct donor research to identify new prospects and deepen existing relationships
- Help design bespoke donor journeys, ensuring each supporter feels valued and informed
- Meet agreed income targets and contribute to longer-term fundraising strategy
- Deliver regular reports to the M&F Director, Leadership Team and Trustee Board
- Attend relevant networking events to meet and build relationships with decision-makers
We are looking for someone with:
- Minimum 3–5 years’ experience in Individual Giving and/or Philanthropic Fundraising
- Proven ability to build lasting relationships with UK-based high-value donors
- Strong written and verbal communication skills with an engaging, confident presence
- Results-driven with a track record of securing four and five-figure gifts
- Highly organised with excellent attention to detail
- Proficient in using CRMs (e.g., Salesforce, Donorfy, Raiser’s Edge)
- Comfortable working independently and collaboratively across departments
- Passionate about making a positive social impact through charitable giving
- Knowledge of ethical fundraising standards and donor stewardship best practices
- Experience working with philanthropic advisors, family foundations, or legacy donors
- Understanding of tax-effective giving in the UK (e.g. Gift Aid, Payroll Giving, Share Gifting)
The essentials
- 22 days holiday (plus bank holidays) as a minimum plus discretionary three days over Christmas and the opportunity to buy more.
- A pension – you contribute a minimum of 2% and we’ll add to your contributions another 6%.
- Access to confidential support and counselling when you need it.
- A hybrid and flexible working policy where employees can work remotely for up to 60% of their working hours (role dependent)
- Enhanced Leave Policies
The extras:
- Focus on innovation - employees are given 5 -10% of their time to work on innovation projects.
- Birthday Leave – employees are eligible for a full day of paid leave on their birthday.
- Exclusive range of high street discounts including cinema, tech, travel, fashion and food and drink through Charity Worker Discounts
- Well-being days – employees are given two paid well-being days a year plus an organisational well-being day with the team.
Additional information:
The closing date for completed applications is Friday, 5th September.
Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early if a suitable candidate is found. We encourage interested applicants to apply as soon as possible.
To apply for this role you must have the right to work in the UK.
At Toybox we strive to hire the best. If you are driven to change the world for street children, you will fit right in. We are courageous in what we do, always looking to innovate and improve. We learn from our mistakes and celebrate our wins. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their whole selves to work. Toybox values diversity and therefore we encourage and welcome applications from all suitably skilled candidates.
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please let us know and we will contact you to discuss how we can help.
We will only use the information you provide to process your application. For more information about how we use your information, see our Privacy Policy. In submitting an application for this role, we will deem that you have read and understood this Policy.
Toybox is committed to safeguarding and promoting the welfare of children and young people, and expects all staff, trustees and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Transform Europe Network (TEN) exists today to partner with Christians in the Balkans and Eastern Europe, to share the gospel and see lives transformed. TEN is celebrating 60 years of ministry this year and currently works in 10 countries supporting around 60 churches and projects. Our committed team do this through empowering, equipping, resourcing, and supporting our partners in their ministries of compassion, evangelism and church planting.
Due to our Finance and Data Manager moving on, we are inviting applications for the position of Senior Finance and Operations Manager at Transform Europe Network.
We are looking for someone with a desire to work with a leading organisation, working in Eastern Europe and the Balkans. We need someone excited by this opportunity who will manage and develop the financial, data and operations side of the organisation.
Could you be part of our story, enabling TEN to develop as an organisation? Do you have a desire to play your part in God's plan for the world as we serve our partners in Europe? You may be the person we are looking for.
If you are interested in the role then please get in touch. We'd love to hear from you.
Salary £38,000 - £40,000 + 7% employers pension contribution
Duration: Permanent
37.5 hours per week (full-time)
We are looking for someone who:
· Will be committed to the vision of TEN to work alongside Christians to see lives transformed in the Balkans and Eastern Europe.
- Can lead and develop the financial, operations and data work at TEN.
- Has financial and accounting experience.
- Has a strong understanding of financial planning and principles.
- Has experience of producing financial reports for small organisations.
- Has experience with CRM systems.
- Has experience of managing people.
- Has strong IT skills including proficiency in Excel and accounting software such as QuickBooks.
- Has excellent communication and interpersonal skills.
- Is able to work to deadlines.
Key tasks will include:
- Financial management of Transform Europe Network.
- Oversight of TEN’s data and CRM systems.
- Management of the Finance Administrator and Communications Officer.
- Oversight of the TEN office and office support services.
- Working with the CEO to help the strategic development of the organisation.
- Deputising for the CEO when required.
In order to perform this role, it is essential that the post holder is in full sympathy with the aims and goals of TEN. To that end he/she must be a committed Christian (able to agree with the organisation’s statement of faith) and able to fully participate in spiritual activities whilst carrying out the responsibilities of Senior Finance and Operations Manager.
The role is hybrid with the expectation that the successful candidate will be able to work in the office three days per week.
Application deadline: Friday 5th September. Interviews: Monday 15th September.
The client requests no contact from agencies or media sales.
At Ambitious about Autism we're currently looking for a Community Fundraising Manager to join our Fundraising team.
You'll be the driving force behind the growth and success of this important income stream. You will inspire the communities in which we work to make a meaningful difference to the lives of autistic children and young people. You will have proven experience of exceptional relationship management and be able to think creatively to inspire community groups, schools, individuals and local businesses.
You'll develop and implement community fundraising strategies and identify, approach and cultivate relationships with community groups, schools, local businesses and individuals. Community Fundraising will play a key role in successfully delivering Ambitious about Autism's wider 2025-28 Fundraising Strategy. We are looking for a passionate self-starter with exceptional relationship building skills that feels excited at the prospect of shaping the future of Community Fundraising at Ambitious about Autism.
We are looking for someone who has:
- Experience of building and growing Community Fundraising income
- Experience of developing and delivering fundraising strategies
- Experience of planning and implementing successful Community Fundraising programmes including setting and meeting financial and supporter cultivation targets
- Excellent planning, project management and organisational skills
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.

The client requests no contact from agencies or media sales.
About the Guy Chester Centre
The Guy Chester Centre (GCC) is part of the Methodist Church and manages the North Bank Estate in Muswell Hill, including Chester House – a 158-bed student residence providing affordable, supportive accommodation for young people.
About the Role
We are seeking a part-time Senior Administrator (HR & Governance) to provide dedicated support to the Centre Director and accommodations team. This role will focus on HR processes, governance requirements, and contractor management, ensuring that our staff and operations run smoothly and in line with legal and policy requirements.
Key Responsibilities
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HR Support
· Maintain accurate and confidential employee records.
· Ensure compliance with HR policies, procedures, and relevant employment legislation.
· Draft, review and update HR and governance policies and procedures.
· Liaise with HR legal advisors regarding contracts and employment issues.
· Support the Centre Director with staff management processes (e.g. recruitment, induction, probation, annual leave and absence monitoring).
· Assist in employee relations matters, handling staff queries and supporting informal grievance resolution.
Governance Support
· Assist with governance documentation and reporting for trustees/committees.
· Maintain up-to-date policies and compliance records (e.g. safeguarding, health & safety).
· Prepare confidential papers, reports, and records for the Centre Director.
Contractor Management
· Source, assess, and liaise with contractors and service providers.
· Obtain and compare quotations, ensuring value for money.
· Prepare and administer contractor agreements.
· Create and maintain a database of approved contractors and key compliance information.
General Administrative Support
· Provide confidential administrative support to the Centre Director.
· Provide occasional database support to the accommodation team.
· Support the preparation of reports, correspondence, and records.
What We Offer
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Salary: £36,000 FTE per annum (pro rata for 14 hours per week) plus pension contributions.
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Holiday: 25 days + public holidays FTE (pro rata).
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Flexible working pattern (2 days per week).
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A supportive, values-led working environment.
Please refer to the Job Application Pack (available to download on this page) for full details of how to apply.
The closing date for applications is Friday 5th September 2025 at 5pm.
Interviews will take place during the week beginning 15th September 2025.
This post requires an enhanced DBS check and applicants must have the right to work in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working under the supervision of the Senior Caseworker you will:
Key Objectives and Details for this Role
Working with the Senior Caseworkers and Team Manager your role and responsibilities include:
•Support staff to liaise with young people and their families/carers to communicate information regarding our work
•Provide information, support, advocacy and guidance to children and young people from refugee backgrounds (and their families/carers when available), to ensure that they are able to access their educational rights.
•Increase communication and understanding between young people, families, social services, schools and other professionals
•Develop relationships with schools and relevant agencies, in order to make and obtain referrals, and support refugee young people and their families access educational services.
•Empower young people and their parents to take control and be their own best advocates
•
Main duties and responsibilities:
·Run 2 monthly evening drop in advice sessions at KLS youth club
·Run 2 monthly drop in advice sessions at Southfields Acadmey
·Support refugee young people including unaccompanied asylum seeking young people (and their families/carers when available) to overcome barriers to access and thrive
·Identify and assess their needs and advocate with them for their rights and entitlements
·Provide information and advice whilst working other agencies (e.g. social services, and mental health)
·Refer them to other agencies as appropriate.
·Make and follow up on internal and/or external referrals and signposting whenever relevant and according to adequate referral pathways, in response to the young people’s needs
·Liaise between young people (and with their parents/carers when available) with school, social services, other agencies and foster carers, to support young people holistically to overcome educational barriers
·Work with Future Foundations to Learn team members to share casework information and advocacy needs and to develop the work of the whole team in supporting local refugee young people and families
·Advocate on behalf of and/or represent young people by preparing reports and attending appeals or interviews or meetings with them
·Be familiar with local schools and services. Work with professionals in complementary statutory and voluntary services in person, by phone or by email.
·Maintain accurate and detailed casework records, action plans and monitoring data and be self-administrating. Ensure information on our database is accurate/up-to-date
·Compile data and case studies as requested by your line manager and in compliance with relevant funder requirements, ensuring reporting deadlines are met
·Keep and maintain robust recording and monitoring systems
·Respond to enquiries by telephone, e mail, referring on internally or externally organisations when necessary
·Maintain excellent safeguarding practices
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The Catholic Diocese of Northampton covers the traditional counties of Northamptonshire, Bedfordshire and Buckinghamshire, together with the town of Slough, a Unitary Authority within Berkshire.
The Diocese is involved in many different areas of life. Not just in parishes, but also in schools, hospitals, prisons and religious communities; working with people with disabilities, and with the young and the old; promoting the value of family and of marriage; caring for the poor, the homeless and those who live at the margins of society.
With its southern edge resting on the Thames and its northern tip in the East Midlands, it is by no means the smallest English diocese. There are 69 principal parishes with another 26 "satellite churches", chapels of ease, and a few more Mass centres in private schools and other institutions. They are served by 48 active diocesan priests, assisted by 12 active priests from other dioceses and 18 from religious orders.
The diocese has 29 schools at primary/infant/junior level, 6 secondary schools, one 4-19 VA through-school, one private primary school, a private prep school, and one private girls’ boarding through-school. Between them they educate some 20,700 pupils.
The diocese is a registered charity, The Northampton Roman Catholic Diocesan Trust, and is also a registered company. The Chief Operating Officer will be the Honorary Secretary to that corporation. There is one active trading subsidiary, RCDN Property Services Ltd, which provides project management for school projects. There are separate Trustees' Property, Investment and Health and Safety Committees.
The Chief Operating Officer (COO) will provide strategic and operational leadership across the Diocese, with a particular focus on the effective management of property, land, and other physical assets. The COO will ensure that Diocesan operations support the mission of the Church, are financially sustainable, and are compliant with legal and regulatory requirements. This role is pivotal in safeguarding and enhancing the Diocese’s Mission and the supporting physical estate for current and future generations.
In addition to the statutory and legal and governance responsibilities attached to the role, the Chief Operating Officer is responsible for all the core business functions or finance, facilities, including IT, and HR.
Salary range: £35,850 - £38,105 (London) / £31,994 - £35,000 (National)
Hours: 35 hours per week
Contract: Permanent
Benefits:
- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Risk and Compliance Manager, a varied role supporting the NHF’s internal risk management and compliance practices. You will be responsible for managing the application of the NHF’s risk management systems ensuring that corporate risks are appropriately identified and managed across the business. You will oversee data protection procedures, support colleagues with guidance and training, maintain GDPR documentation, and help ensure compliance. You’ll also assist staff in applying data protection principles and enable data subjects to exercise their rights.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.
Interested in finding out more?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Risk management – application of risk management policies and tool to support the NHF’s risk management
- Data protection – Keeping the NHF up to date with data protection best practices as supporting colleagues with good data governance
- Compliance – assisting colleague comply with internal policies and developing these polices as necessary
- Membership management and fee collection – supporting the team with administering the admission of new members and annual membership fee collections.
The successful candidate:
The successful candidate will be able to demonstrate:
- Experience and qualifications that support risk management
- Ability to work with a wide variety of people and adapt their communication style appropriately
- Knowledge of Data Protection and its practical application
- Competency using computer systems such as CRM systems, and the MS Office suite.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team at with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 7 September 2025
Interview date: 17-19 September 2025
We are the voice of England’s housing associations.



The client requests no contact from agencies or media sales.
Overview
Climate change is one of the greatest challenges of our time and the ability to capture, transport and store or utilise carbon dioxide will be crucial to ensure a sustainable, competitive and equitable transition to a climate neutral Europe.
The CCSA is the trade association accelerating the commercial deployment of Carbon Capture, Utilisation and Storage (or CCUS) through advocacy and collaboration. Our ambition is to see CCUS developed and deployed at the pace and scale necessary to achieve net zero emissions by 2050 and deliver sustainable growth across regions and nations. We represent a wide variety of organisations with an interest in CCUS across many applications to decarbonise heavy industries, power, and hydrogen production, and remove carbon dioxide directly from the atmosphere.
The CCSA operates as a not-for-profit company, overseen by a board of elected members. We have 20 staff across our London & Brussels office. We turnover around £3m. Our income comes from membership fees from our 120 members and sponsorship at our conferences.
The CCSA has grown by 100% over the past few years, as we have grown in profile and impact supporting the developing industry across Europe. For maximum impact we have focused on delivery, however, we are now looking at enhancing some of our internal systems including our finances. We have a UK registered company and a Belgium registered company, external accountants and bank accounts for each and a recently dedicated internal finance resource. We have some support from outsourced finance support, we anticipate this would continue, at least initially. In terms of accounting packages, we use Xero in the UK and Yuki in the Belgium office.
The role
We are a dynamic organisation looking for a part-time finance manager. We have put some structures and processes in place, but we are looking for somebody that will enjoy improving finance processes and helping make things easier for our teams in both offices. The role will be a stand-alone finance role without any admin support, so we are looking for a self-starter who works independently and is both strategic and operational and won’t mind invoicing/chasing debt.
The role will be managed by the CEO and other members of the senior leadership team.
Responsibilities
Finance management
- Preparation of accurate and timely monthly management accounts, including reconciliation across both UK and BE offices accounting systems and comparing the forecast out-turn for the year against budget
- Assisting with the preparation of the finance update for the quarterly board meeting working with our two external accounting firms
- Cash monitoring and reporting
- Working with senior managers to produce an annual budget with quarterly re-forecasting
- Supporting the CEO with documents/reporting for the quarterly Board and Finance and Risk Committee meetings
- As finance controller, develop and enhance the CCSA’s finance processes, compliance and systems, especially using tech solutions
- When required, liaise with the external auditors, ensuring that timescales are communicated and agreed, and the auditors’ requirements are met to ensure timely completion of their work
Finance operations
- Preparation and sending of sales invoices (c200 a year) and chasing aged debt
- Oversight of bill payments and expenses
- Process and post month-end journals
- Running the monthly UK and maybe BE payroll including liaising with payroll providers
- Ensuring payroll taxes, VAT and other taxes are filed and settled on time.
- Act as a point of contact with accountants, banks, service providers, and suppliers
- Provide finance support to the wider staff team
- Other ad hoc finance/operations duties as required
About you
The CCSA is very fast paced and has a ‘start up’ feel, so we are looking for somebody that is:
- Pragmatic and hands-on
- Able to work quickly and flexibly
- Strategic and eager to drive improvements and efficiencies
- Trustworthy with high integrity
- Able to communicate about financials issues especially to lay staff
- A self-starter who works proactively and independently
- Organised and able to plan work
- Eligible to work in the UK
In terms of experience we are looking somebody that is:
- A qualified accountant CA/ACA/ACCA/CIMA
- Has strong management accounting and bookkeeping experience
- Experienced in working in a similar role, ideally within a small company environment
- Ideally experienced with Xero and/or other accountancy-based systems
- IT literate with strong Excel skills
- Should have experience of working across countries and awareness of consolidating across different currencies.
- Maybe interested in sustainability, CCUS, working for a not-for-profit or (large corporation) membership body
Salary
Salary: £45,000 – £50,000 FTE (£22,500-£25,000 actual salary when pro rata)
Location/hours
This is a part-time role of 2.5 days a week (18.75 hours) and we are flexible as to how these are spread over the week. We operate a flexible, hybrid policy in both offices and for this role the successful candidate could spend 1 day a week in our comfortable London office near beautiful St James Park, SE1, or a remote role based in the UK, with quarterly trips to the London office. There may also be the occasional requirement to travel to our Brussels office a couple of times a year, to deal with any in-person finance compliance/banking issues. We are keen to accommodate the right candidate and open to discussion.
We are keen to recruit from underrepresented groups. If we can make the recruitment process more accessible for you, please let us know.
No agencies, thank you.
The client requests no contact from agencies or media sales.