Information manager jobs
We have an exciting opportunity for an Office Assistant (known internally as a Triage & Early Interventions Officer Assistant_ to directly support one of our Caseworkers by providing administrative support and assistance, working 15 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.
As a Triage & Early Interventions Officer Assistant you will:
- Assist the caseworker in answering the telephone and contacting clients as required
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
- Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
- Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.
- Assist with the care and support of the guide dog assigned to support the caseworker
You will need:
- Effective verbal/written communication and numerical skills.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent record keeping skills with a focus on quality and accuracy.
- Experience of working in a client focused service area or setting.
- Understanding and knowledge of equal opportunities and diversity
- Please see attached Job Description and Person Specification for further details. Please note you will need be expected to match the TEIO holiday a minimum of 60% of the time.
About Us:
- Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Heart Research UK is a leading non-profit organisation dedicated to stopping people dying from heart diseases. The Research team advances the treatment, prevention and cure of heart diseases through the medical research projects we fund. We are seeking a highly motivated and experienced Public and Patient Involvement (PPI) Community Outreach Coordinator who will be responsible for growing the PPI activities of the charity at the community level.
Be part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with heart disease, until no more deaths from heart diseases. Situated within the charity’s Research Team, you will support the delivery of our research strategy, building trust and confidence in heart research and the wider work of Heart Research UK among patients and their families.
You will work closely with the PPI Officer to embed meaningful involvement where people affected by heart diseases shape our work and inform our decision-making – putting the patients and public voice at the heart of what we do.
In this role you will develop partnerships to help Heart Research UK, and researchers listen to the patient voice – identifying, establishing, and cultivating cooperative relationships with community-based programs, organisations, and leaders, with a special focus on historically underrepresented stakeholders (including communities of colour and faith-based communities).
Reporting to the Patient and Public Involvement Officer you will encourage people affected by heart diseases to join our Patient and Public Network, deliver clear messaging and demonstrate the benefits of involvement. You will drive and promote innovative ways of involving and hearing from patients, carers, and the public, challenging traditional methods, particularly ensuring growing involvement from currently underrepresented and underserved groups and communities to enhance our engagement, understanding, and cohesion with people from all backgrounds affected by heart diseases.
This role will support the delivery of our growing portfolio of PPI activities which enables us to embed the patient and public voice at all stages of our work. It is an exciting opportunity for someone who is committed to seeking and using the views of the public to shape and influence research and the work of the charity.
A key target of this important project is to work collaboratively to ensure that our patient and public involvement activities are increasingly accessible and relevant to any person who wishes to join.
If you are interested in the opportunity, please send your CV and a covering letter outlining how you meet the person specification by end of the day Friday 6th June 2025.
Formal Interviews to take place in Leeds on Friday 20th June 2025.
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
Role: To support adults (19+) or young people (aged 12 – 19) who have experienced any form of sexual violence
Hours required: Flexible, although most sessional counsellors work with a minimum of 8 clients a week.
Rates: Rates are £25-£30 per session, counselling rooms provided free-of-charge.
Qualifications: Counsellors must be qualified and have completed a course by a recognized accrediting body such as, but not limited to, BACP or UKCP.
Time/Locations: Counsellors work flexibly, but we are currently prioritising counsellors able to work face-to-face and at the times outlined in the role description to meet the needs of our clients.
To Apply: Please complete the application form, which can be downloaded from our website
Application deadline: 10am, Monday 2nd June 2025.
Interviews: Young Person’s Sessional - Monday 16th June / Adult Sessional - Monday 23rd June.
Start date: As soon as possible, subject to receipt of satisfactory references and enhanced DBS check.
Mandatory specialist sexual violence training dates: To be confirmed.
What we expect from our sessional counsellors:
· All counsellors must abide by BACP’s Ethical Framework for Good Practice in Counselling and Psychotherapy.
· All counsellors must attend and complete specialist training.
· Attendance at one CARA Meeting per month.
· Attendance at monthly meetings with a CARA Point of Contact.
· Attendance of clinical supervision, in line with BACP guidance, provided by a CARA-approved supervisor.
· Commitment and understanding of the importance of clinical supervision.
· An open, non-judgemental and reflective attitude.
· Commitment to keep and maintain confidential database records.
· Demonstrable understanding of safeguarding, both in relation to children and to vulnerable adults.
· Reliability.
· Counsellors will be working with clients on behalf of CARA and not on a private basis. As such, they will be bound by CARA’s processes, policies and procedures.
· Commitment to the feminist ethos of CARA.
· Willingness to commit the necessary time to supporting vulnerable clients.
What the counsellor can expect from us:
· Full training and support will be provided.
· Ongoing training opportunities.
We welcome applicants from diverse backgrounds and those with additional language skills, including BSL.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Development Executive
Salary: £26,500.00 Per Annum, Plus Desirable Benefits
Full-Time, Permanent Position
Based at Port Lympne Hotel & Reserve
The Fundraising Development Executive is an important part of The Aspinall Foundation’s small fundraising team. The Fundraising Development Executive will drive donor engagement through strategic management of adoptions and lottery programmes, enhancing acquisition, retention and income.
The role involves crafting compelling communications, leading social media planning, and delivering excellent supporter stewardship. Collaborating with internal teams and external partners, they ensure accurate reporting, manage merchandise, and support compliance with fundraising regulations. This varied role combines creativity, data-driven insight and strong relationship-building to support The Aspinall Foundation’s mission and grow sustainable income streams.
A full job description is available on request.
Who we are looking for:
We are seeking a candidate who has a proven track record and passion for delivering exceptional customer support. The successful candidate will possess excellent IT skills, including proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint), and have prior experience using CRM databases. A broad education, combined with outstanding communication skills and meticulous attention to detail, is essential.
The candidate must be adaptable, able to respond to changing demands, and collaborate effectively within a busy team environment. While knowledge of GDPR and previous experience in the charity sector are preferred, they are not mandatory. Above all, the candidate should be dedicated to providing an exceptional experience to our supporters, ensuring they feel valued and appreciated.
A warm, engaging personality, a team-player attitude, and a genuine passion for animal conservation and rewilding are key. If you have a personal connection to our cause and a desire to make a real difference, we’d love to hear from you!
Contract details:
This is a full-time, permanent position, working 40 hours per week, Monday – Friday, 9-5pm. This role is based at Port Lympne Hotel & Reserve near Folkestone and Ashford. All applicants must have the right to work in the UK. A reliable mode of transport is recommended due to our remote location
About The Aspinall Foundation:
The Aspinall Foundation’s mission is to prevent the extinction of endangered animals. Our overseas project teams work with communities and Governments in Gabon, Congo, Madagascar, South Africa and Java to develop a balanced and sustainable future with wildlife and people living harmoniously side by side. By working in partnership with our two wild animal parks in Kent we have rewilded hundreds of captive-born endangered animals back to their natural habitat to support and restore native wild populations.
Why you should join us:
As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will also join a supportive team who are passionate about their place of work.
You can also expect a host of other benefits including:
- 28 days annual leave inclusive of bank holidays, rising with length of service. (Pro-rated to start date)
- Comprehensive training and development opportunities, including workshops and e-learning
- Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
- Exceptional discounts on food, retail and accommodation at our parks.
- Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
- Company Pension.
Please note, this role may close early if we receive a high volume of applications.
We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.
£32,000.00 per annum, working 35 hours per week.
(£32,000 on starting increasing to £33,093 once successfully passed probation)
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Payroll
Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
Produce and review any monthly exception reports to identify and rectify any payroll errors arising
Work with the HR Admin and Payroll Manager, Director of People and Director of Finance to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.
HR Admin
Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the Admin Manager or an HR Business Partner as appropriate
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Can work to tight deadlines and deliver accurate work on time
Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
Good attention to detail with minimal errors
Ability to prioritise and manage multiple tasks
Proactive and enthusiastic in approach to work and improving processes
Is confident in successfully resolving issues or conflict
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
For the full list, please see our website.
What you'll bring:
Essential:
Excellent attention to detail and high levels of accuracy
Previous payroll experience
Experience using iTrent or similar payroll/HR system for payroll purposes
Experience of monthly payroll processes
Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
Experience of dealing with staff payroll and/or HR queries in a timely manner
Desirable:
Social Housing experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Senior Supervising Social Worker
£41,208 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance
Supervising Social Worker
£36,467 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance (Target Rate), yes please as hard to recruit in my area, are you happy to ask him or want me to?
Hours: 35 Hours per week
Contract: Permanent or Fixed Term Contract
Location: Homebased - We are interested in applicants located in Northamptonshire, Central Leicestershire, South Derbyshire the border with Leicestershire or Peterborough, as the postholder will be required to travel across these areas and other locations in the East Midlands area to conduct home visits to support carers and children. Travel is also required to attend staff meetings and team away days in Northamptonshire and other parts of the East Midlands.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
TACT East Midlands Team have a unique opportunity for either a Supervising Social Worker who is ready to progress their career to a Senior Supervising Social Worker or a current Fostering Senior Supervising Worker who understands trauma and therapeutic parenting approaches. This role is being advertised on either a permanent or fixed-term basis. The duration of the fixed-term contract will be discussed/confirmed at the interview.
As a Fostering Senior/Supervising Social Worker with TACT East Midlands, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Senior Supervising Social Worker will include:
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- A minimum of 1 to 2 years post qualifying experience in fostering or in other childcare settings for the Supervising Social Worker role or 2 years’ experience in fostering for the Senior Supervising Social Worker role.
- Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Experience in group work and/or delivery of training.
- Up-to-date knowledge of relevant legislation and regulations including the Children's Act and NMS Fostering Standards.
- Experience of working with/supporting looked after children and their foster carers.
- Ability to prioritise, plan and self-organise efficiently.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
- An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
- An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Wednesday, 14th May 2025
Interview Date: Thursday, 22nd May 2025
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Exciting Opportunity in Halton to work in our Community Shop.
Join the Community Shop revolution and make a real impact as our Community Wellbeing Practitioner and shape the future of your local community.
About us: Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste.
The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.
About the role: This position has responsibility for the delivery of Community Hub’s programmes and community based initiatives that align in responding to a community needs. You will need to have the potential to solve community-based problems, be ready and willing to create positive changes in our community and to question and rethink concepts, assumptions and practises.
You will work closely with internal and external stakeholders demonstrating your leadership, initiative, ability to problem solve and capacity to respond flexibly to unexpected demand.
Operational Accountabilities and Responsibilities:
- Ensure that all Health, Safety & Environmental policies and practises are upheld
- Locally lead and deliver Community Hub’s Social Impact and Development services including the promotion and support of communities through development and engagement initiatives
- Ability to deliver membership drives to broaden Community Hub’s Social Impact
- The delivery of in-house training and development programmes
- Delivery of effective social programmes with housing providers and more widely across the not-for-profit, social enterprise, public and private sectors – with the aim of taking forward new social impact opportunities that maximise the synergistic and financial benefits of joint working
- Implement, data gather and formulate bespoke projects including the project design, setting budgets, managing resources, and ensuring good knowledge transfer alongside Regional Social Impact & Development Manager
- Build understanding within both the social sector and beyond Community Shop to developing social impact business offer, continuing to consolidate with Social Impact & Development department
- Deliver and develop effective Membership practises to ensure access and promotion for service users to Community Shop
- Engage your team both within your department and within other departments to support cross functional and positive working relationships
- Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams’ skills and capabilities
- Keep up to date with information relevant to your department and cascade this accordingly to your team
Requirements
Essential Skills and Experience:
- Lead by example and uphold Company Shop Group values at all time
- Solution focused mind-set; bringing solutions and opportunities
- Sound understanding of and experience in social change objectives and strategies
- Ability to deliver effective training and development programmes
- Experience in implementing and administering data collection tools
- Demonstrated capacity to work at a community level; working with multi-faceted, integrated team operational environment.
- High level experience in shared implementation of social programmes with relevant multi-disciplinary organisations.
- Highly developed communications skills, strong interpersonal skills.
- Commitment to achieving high quality, innovative results.
- Ability to work collaboratively, flexibly and with initiative to fulfil both individual and team performance targets
- Confident presenter and trainer
Desirable Skills & Experience:
- Professional qualification in community or social science discipline
- Awareness of current issues affecting community based working and how these might impact on the profession
- Knowledge of recent and relevant educational legislation including related regulations and guidance
- Knowledge of social science/community development theories and evidence as applied community based setting
- Full driving licence
Benefits
Why you’ll love Company Shop Group
- Free membership to Company Shop for you and 10 x nominees.
- Contributory pension scheme.
- Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
- Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Life assurance benefit
Salary-£30'048
Location-Community Shop, Priory House, Northway, Palacefields, Runcorn WA7 2FS
Hours-08:00-17:00 Monday-Friday onsite 40 hours per week
If you're ready to embrace a role where innovation meets social impact, apply now to be part of our journey towards a brighter future together and Lead with Purpose-Impact Communities.
Our client - a thriving and independent carers support charity - is on the lookout for a compassionate, proactive, and dedicated Carer’s Caseworker to join their incredible team. If you're driven by making a real difference in the lives of others and thrive in a collaborative, supportive environment, this role is for you!
Role: Supporter Care/Carer’s Caseworker
Organisation Type: Non-profit/Charity
Hourly Rate: £14.58 – £15.58
Working Arrangements: Hybrid working (one day per week in the London office)
Location: WFH & in office one day per week
Employment Type: Temporary - Ongoing
Working Hours: 37.5 hours per week
About the role:
This is a rewarding opportunity to be part of a growing charity that places carers at the heart of everything they do. You’ll be a key player in a passionate team committed to empowering adult carers across the community, providing personalised support and advocacy at every step of their journey.
As a Caseworker, you’ll work directly with unpaid carers, providing a vital mix of practical advice, emotional support, and advocacy. From conducting statutory carer assessments to organising support groups and events, your work will ensure that carers feel recognised, valued, and supported in all aspects of their role.
You will engage with carers via various channels - phone, email, text, face-to-face, and group settings - ensuring inclusivity and accessibility. This is a multi-faceted role that blends frontline casework with community engagement and strategic development.
Main responsibilities of the role include:
Direct Support to Carers:
- Deliver comprehensive carer assessments in line with the Care Act 2014, and co-produce tailored support plans
- Identify and assess eligibility for Carers Personal Budgets and assist with the application process
- Provide accurate and empathetic information, advice, and guidance on carers’ rights, benefits (e.g. PIP, Carer’s Allowance, Attendance Allowance), housing, and local services
- Act as a listening ear and a source of emotional reassurance for carers navigating challenges and crises
- Liaise with Local Authorities, NHS providers, and voluntary agencies to advocate for carers and coordinate support
- Make appropriate referrals and ensure follow-ups are completed
- Lead proactive outreach efforts to identify new carers, particularly those from underrepresented or vulnerable communities
- Build and nurture collaborative relationships with GPs, hospitals, primary care teams, and community organisations
- Raise awareness of unpaid carers and the charity’s services through campaigns and community presence
- Contribute to the development of internal strategies and external policies that reflect the needs and voices of carers
- Maintain high-quality records using internal systems (Charity Log) and the Mosaic Local Authority database
- Register new carers and ensure timely updates to service user records
- Prepare case summaries and contribute to internal and external reports for management, commissioners, and funders
- Ensure data compliance, confidentiality, and GDPR adherence at all times
- Act as a lead on specific areas of knowledge (e.g., benefits, outreach) and share expertise across the team
- Attend regular team meetings, supervision, and 1:1s, contributing to a positive and solution-focused culture
- Participate in ongoing training and staff development opportunities
Experience of working with individuals from diverse backgrounds and with varying levels of need
Managing a personal caseload, including detailed case note keeping
Providing advice and support in a frontline or community setting
Exposure to the health and social care sector (voluntary experience welcomed)
Background working within mental health/supportive settings working with vulnerable people
Skills and Abilities:
Strong interpersonal skills and emotional intelligence
Skilled in using Microsoft Office and CRM/database systems (training will be given on Mosaic)
Excellent verbal and written communication, including report-writing
Creative and proactive with a solutions-focused mindset
Knowledge:
Familiarity with the Care Act 2014 and its implications for carers
Understanding of welfare benefits (especially PIP, Attendance Allowance, Carers Allowance)
Awareness of housing issues, safeguarding, and equality legislation
Insight into the unique challenges facing unpaid carers and the value of support networks
Personal Attributes:
Warm, empathetic, and approachable
Passionate about social justice and delivering high-quality services
Culturally competent and committed to inclusive practice
Reliable, flexible, and able to work independently and as part of a close-knit team
Due to the nature of this role, an enhanced DBS check will need to be undertaken as part of the application process.
How to Apply:
To apply for the Carer’s Caseworker role, please reply and upload your CV quoting reference: 81938SOH. This is your opportunity to be the guiding light for someone caring for a loved one. If you’re ready to bring energy, empathy, and expertise to a role that truly matters - we’d love to hear from you!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Introduction to TDS
TDS is a not-for-profit organisation with a clear social purpose: to raise standards in the private rented sector. Established to create a fairer and more professional rental market by protecting deposits and resolving deposit disputes, TDS has since expanded its mission. Today, we invest in a range of additional services and initiatives that further our commitment to improving the sector.
Key initiatives relevant to this role include:
- Developing an influential research programme to ensure that laws and regulations are informed by robust evidence.
- Funding a range of projects and organisations through our two independent charities.
- Leveraging our direct communication channels with millions of tenants, landlords, and letting agents to educate and inform all parties.
JOB DESCRIPTION
Key initiatives relevant to this role include:
- Developing an influential research programme to ensure that laws and regulations are informed by robust evidence.
- Funding a range of projects and organisations through our two independent charities.
- Leveraging our direct communication channels with millions of tenants, landlords, and letting agents to educate and inform all parties.
Introduction to the Role
We are looking for a Research and Policy Officer (Maternity Cover) to join our expanding Policy and Research department, which also oversees the TDS Charitable Foundation. This is a pivotal role supporting our mission to improve standards in the private rented sector through impactful research, thought leadership, and policy engagement.
The successful candidate will play a key part in delivering our research programme, including overseeing flagship projects like the Voice of the Tenant and Voice of the Landlord surveys, and producing high-quality qualitative and quantitative research.
You will also support the smooth running of the Charitable Foundation’s grant-making and governance activities and contribute to our work influencing policy and practice across the UK’s private rented sector.
This is a great opportunity for someone passionate about housing, with a solid grounding in research and an interest in policy, to join a values-driven organisation delivering real-world impact.
PRINCIPAL RESPONSIBILITIES
Research
1. Collaborate with external research contractors to deliver the regular ‘Voice of the Tenant’ and ‘Voice of the Landlord’ Survey.
2. Ensure the research findings are widely disseminated through different channels, including events, publications, briefings and digital content.
3. Help identify research gaps and contribute to the development execution of new research projects or commissioning of external research.
4. Conduct proactive desk-based research to identify emerging trends, new policy developments, and partnership opportunities relevant to the Foundation and the sector.
5. Undertake in-house research activities, such as literature reviews, focus groups, stakeholder interviews, where required.
6. Contribute to the drafting and production of high-quality research reports and briefings, ensuring clarity, accessibility, and relevance for policy and practice audiences.
Policy
7. Monitor and analyse relevant legislative and regulatory developments, consultations, and debates, identifying implications for the sector and TDS’s work.
8. Support the development of TDS’s policy positions by preparing briefings, drafting responses to consultations, and summarising evidence from research.
9. Help communicate TDS’s policy insights and positions clearly and effectively to internal stakeholders, partners, and decision-makers.
Charity co-ordination
10. Act as a key point of contact for grant-funded projects, supporting projects to share progress and impact, and identify any support needs.
11. Help to Coordinate the TDS Charitable Foundation’s quarterly Board of Trustee meetings, including preparing board papers, taking minutes, and following up on actions.
PERSON SPECIFICATION
Essential characteristics
1. Qualifications and experience
Essential:
- Educated to degree level in a relevant subject.
- At least 3 years’ experience in research, social policy or similar role (or equivalent post-graduate study).
- Knowledge of research design
- Proven track record of producing content to communicate to different audiences.
- Experience of building relationships with external stakeholders.
Desirable:
- Knowledge of the housing sector or charitable work.
2. Job Knowledge
Must be able to:
- Demonstrate excellent verbal and written communication skills.
- Show an ability to build relationships with stakeholders.
- Demonstrate organisational skills to help coordinate multiple projects.
- Utilise strong IT skills including sound knowledge of MS Office.
- Prove ability to write content for different audiences.
3. Communication
Must be able to:
- Work as part of a team;
- Have good interpersonal skills, communicating effectively with colleagues, funded projects and other stakeholders.
4. Equal Opportunities
- Must be able to demonstrate a commitment to equal opportunities, diversity and inclusion.
5. Required behaviour and attitude
- Applicants must be able to:
- demonstrate an affinity for customer excellence
- recognise the importance of fairness in all of our work
- demonstrate how they are making a difference in the work that they do
- is able to articulate the importance of teamwork
- are committed to excellence in all that we do;
- help create a great place to work.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
Hours of the role
35 hours per week. Monday to Friday, 9am to 5pm.
To apply, please submit your CV and a covering letting outlining how your skills and experience match the person specification.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
- Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Ensure that support plans are developed with clients where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Provide accurate and timely performance information for internal and external use.
- Work with the client and other statutory and voluntary agencies to address the identified needs.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
- To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
- Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
- Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.
You will need:
- To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
- The ability to undertake impact and risks assessments and identify appropriate support
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
- The ability to manage a demanding workload and to meet a range of conflicting deadlines.
- The ability to identify, develop and maintain partnerships with all relevant external organisations.
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
- Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.
Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.
They say first impressions mean everything... At Nightingale Hammerson, we ensure our homes are attractive places to live and thrive by working hard to keep them spotless and welcoming.
What Will Your Typical Day Involve?
-
Delivering safe, high-quality, person-centred nursing care to residents in collaboration with Registered Nurses
-
Assessing residents’ needs, observing and recording clinical observations, reporting changes in condition and implementing agreed care plans
-
Supporting residents with personal hygiene, mobility, mealtimes and hydration, maintaining dignity and choice at all times
-
Administering medications safely and accurately within your competency and in accordance with policy
-
Monitoring skin integrity and supporting wound care management, escalating concerns as needed
-
Assisting with clinical procedures including catheterisation, simple dressings and venepuncture (as trained and competent)
-
Supervising and guiding Health Care Assistants and Senior HCAs, ensuring care is delivered to the highest standards
-
Liaising with GPs, therapists and family members to ensure a joined-up, responsive care approach
-
Supporting residents and relatives with emotional and practical needs, including after-death care
-
Keeping clear, accurate and timely records using electronic systems
Who Are We Looking For?
We are seeking an accountable and confident practitioner who:
-
Is registered as a Nursing Associate or has equivalent experience and training at Band 4 level
-
Has experience in a care home, community or similar healthcare setting
-
Has a good understanding of the clinical and emotional needs of older people
-
Is confident in recognising and escalating changes in residents’ health
-
Enjoys mentoring and supporting colleagues to develop their skills
-
Can remain calm under pressure, demonstrating sound judgement and leadership
-
Has excellent communication and interpersonal skills
-
Is competent with basic IT systems and electronic care records
- Is flexible, compassionate, and eager to make a difference every day
What is in it for you?
- 25 days annual leave, increasing over time
- Excellent Training and development opportunities
- Subsided staff canteen
- Perkbox
- Flexible Working
- Cycle to Work Scheme
- Toothfairy Dentist on Demand
- Interest Free Loans
Hours
Full time 37.5 hours per week
Salary
£29,184 per year
Apply Now
If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Sponsorship
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System.
Please do not apply if you require sponsorship.
Our Values:
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures which will be completed upon successful application. All applications will be dealt with on an individual basis in accordance with our policy and organizational requirements.
Diversity
We champion diversity and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
About Us
We are establishing a new UK-registered charity dedicated to advancing health and education initiatives in Bangladesh. Our focus is on grassroots impact: building sustainable health programs, improving educational access, and empowering communities.
The Role
We are now recruiting a Charity Administrator to join us on a 12-month fixed-term contract, with the potential for extension. This remote, UK-based role will involve occasional in-person meetings and offers a unique opportunity to shape the operational foundations of a start-up charity from the ground up.
In this role, you will support the formal registration of the charity with the Charity Commission, helping to draft key documents and establish essential policies and procedures. You will be responsible for setting up basic administrative systems, coordinating trustee meetings and records, and ensuring ongoing compliance with regulatory requirements. The role also involves supporting communication with local partners in Bangladesh and external consultants, as well as assisting with the preparation of early-stage grant and donor applications.
We are looking for someone with proven experience in charity administration, ideally within a small or newly established organisation. A strong understanding of Charity Commission regulations, solid organisational skills, and confidence working independently in a flexible environment are essential. Experience with international development or an understanding of Bangladeshi culture would be a bonus, but not essential.
If you are passionate about building something meaningful from the ground up and want to contribute to lasting change, we would love to hear from you. Please get in touch to express your interest or request further information.
To apply, please submit your CV in the first instance, as we are recruiting on a rolling basis. If your experience is suitable, we will send you the full job description and arrange a call to brief you on the role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Young Person's Support Worker
Retford
£24,030 - £24,513 per annum
Our client has a fantastic opportunity for the right person to join their friendly and supportive Young Person’s Service in Retford.
This busy and dynamic service based in Retford provides support to encourage young people to be the best version of themselves. Their Retford project offers a strengths based support service which aims to build the skills, confidence and independence of the young people who come through our doors
The team play a critical role in advocating for their tenants. From liaising with agencies to help them access permanent accommodation to supporting them to access education or employment training.
The Support Worker role
Every day is different and you will face many new challenges so they need colleagues that come with a built in can-do attitude! You must be willing to go above and beyond for young people help better their lives, promoting independence, being a role model and achieving a successful home environment for them to live, in line with local authority care plan.
This isn’t a typical support worker position. Communication and understanding is key to help grow and mentor our young people. This role heavily requires you to listen and communicate with the young people, so a good understanding of written and verbal English is a must.
What you’ll be doing
Even as an adult the housing market can be tough to navigate and with so much information out there you will be a young person’s advocate and guidance. You could be helping young people complete the appropriate referrals forms for housing, coordinating referrals or arranging and attending referral interviews. Alternatively you could mediate between young people and their families to facilitate moves back home. You will be highly motivated and resilient but also patient and kind. Change can be scary but you will have a positive attitude to encourage our young people.
Then comes the big move…
With your knowledge of welfare benefits you’ll help users to access grants/ charitable funding for white goods or other furnishings.
As well as this, you will be on the ball with activities related to the young person’s move e.g. arranging and facilitating pre move in meetings, joining the property inspection, liaising with the landlord where appropriate to negotiate move-in dates. You will also develop a system that matches young people across the contracted provision to facilitate house shares.
To be considered you must have a full valid driving licence and access to your own vehicle. You will be able to claim mileage proving you have business cover on your insurance.
They work 7 days a week, 365 days a year. You must be able to be flexible and work on a rota. Typical shift patterns are 07:00 – 14:30 and 14:30 – 22:00.
Over to you – click apply and show us why you are suitable!
Please note that they are not currently offering visa sponsorship.
As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and they particularly welcome suitable applications.
This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.
Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.
In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.
This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.
Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Benefits
28 days annual leave plus bank holidays
Additional leave days, on top of the 28 days per calendar year:
o Birthday leave
o Religious leave
o 2 days for volunteering
o 1 day for moving house/relocating
- Pension
- Cycle to work scheme
- Flexible working: operating on a 35hr working week
- Registered as a London living wage employer
- Eye tests and subsidised glasses/contact lens
- Blue light card
- Breastfeeding arrangements
Application deadline Sunday 25th May 2300hrs.
Interviews week commencing Monday 9th June
Applications should include CV and cover letter (mandatory).
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
Executive Assistant
We're looking for an Executive Assistant to act as the first line professional point of contact for the Connexional Secretary.
This is an executive level support role for someone who is accustomed to working in a professional environment and who is willing to go ‘the extra mile’.
To be successful in this role, in addition to excellent administrative skills it is essential that you have proven abilities of:
· working in a PA role in a complex organisation
· organising meetings and diaries and filtering and providing information.
· paying close attention to detail and working under pressure and to tight deadlines.
· managing and prioritising your own workload as well as working as part of a team.
This role is based at Methodist Church House, London, with the possibility of flexible working.
The Executive Assistant is required to be in sympathy with the ethos of the Methodist Church.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 26 May 2025
Interviews to take place on: 12 June 2025 in London
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
