Information officer jobs in burnt oak, greater london

Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities. 

The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification. 

The Senior Manager, HIV Services Coordination and Team Lead plays a key leadership role in supporting and enabling METRO’s HIV service managers and project leads to deliver high-quality, inclusive, and impactful services. Reporting to the Head of HIV or Director of Services, the post-holder provides day-to-day oversight of contracts, projects, and workstreams, offering hands-on supervision and management support across the HIV domain.

The post holder will act as a key link between delivery teams and the charity’s strategic leadership, helping staff navigate funder requirements, reporting deadlines, and project milestones. They will support the development of funding proposals, engage externally with commissioners and partners, and ensure METRO’s HIV services are aligned with good practice and funder expectations.

METRO Charity runs various HIV prevention and support services across London and the Southeast. These services include Pan London and local HIV prevention services, HIV support services including advice and advocacy and family support, HIV peer mentoring and counselling services. Many of these services are delivered in partnership with agencies such as the GMI Partnership consisting of Spectra, Positive East, and our partners such as The Love Tank and African Advocacy Foundation. Our services are also embedded in other sexual health partnerships, such as the SASH programme, which consists of our partnerships with Turning Point, London Friend and Naz. We also work with several NHS Trusts as part of our work with the London HIV Fast Track Cities programme and wider programmes.

This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBT+ affirmative resources, crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers. 

This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health social connections & activities group, and drop-in support.

Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.

elop is a  London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling, and group support services to lesbian, gay, bisexual and trans (LGBT+) communities. 

There will be one regular evening/ week and occasional weekend working required.

NB: Initially there will be some remote home-based working alongside office-based working whilst we relocate to new premises

Interviews will take place Thursday 4 September 2025 between 9.30am – 15.00 pm

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.

The Role: Operations Manager

As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.

You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.

Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.

This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.

Responsibilities:

• Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.

• Train and support staff and volunteers to use key systems:

  • Bitrix24 (CRM).

  • VCC by Call Handling (Helpline telephone app).

  • Three Rings (Helpline rota scheduling).

  • Microsoft Teams/Zoom (video calls).

• Extract and report on data from key systems to support monitoring and evaluation.

• Support recruitment and onboarding of new staff and volunteers.

• Help develop and implement new policies and procedures to support quality and consistency.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Overview

We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.

As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.

StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,600 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.

We are seeking a Network Support Lead (London & South East) to join our team.

The successful candidate will play a vital role in delivering Doorstep Sport offers and support for the network of Locally Trusted Organisations based in the region who support young people from low-income communities to be (more) physically active.

The role involves:

• Working closely with the Network Support Team and the London & South East Place Team to implement regional plans, which ensure that projects, offers and support to Locally Trusted Organisations (LTOs) are effective
• Overseeing and directly delivering a range of workshops and courses, creating and maintaining a safe, supportive, interactive and enjoyable learning environment in all delivery
• Delivering support to the workforce within Doorstep Sport beyond the workshop environment through CPD groups, bite-size learning and other opportunities for improving practice
• Co-ordinating the gathering of monitoring and evaluation information for funder reports, in relation to outputs and outcomes of projects delivered across the region/nationally

This is an exciting opportunity for candidates with experience of successfully managing project work, relationships and working with multiple partners. You will have excellent networking and relationship building skills with the ability to apply these to a range of local and regional organisations.

No candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child marriage and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of over 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and are able to achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.

INTRODUCTION TO THE ROLE

Girls Not Brides: The Global Partnership to End Child Marriage is seeking a Head of Finance to join its team based in London, UK. The successful individual will lead on strategic financial planning and financial day to day management at Girls Not Brides to advance our business model, financial sustainability and growth. The role ensures effective financial functions across the organisation, manages compliance with UK and overseas regulatory requirements, and works closely and hands on with other teams to oversee the preparation of proposals and budgets for prospective grants.

ABOUT YOU

We are looking for a passionate, talented senior finance professional with at least 5 years post qualified experience. You will have experience working in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise. You will have qualified and hold membership in a recognised professional accountancy body.  Your qualification and experience will ensure you hold an advanced understanding of the principles underpinning financial management and planning, with significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience.  You will be experienced in year-end reporting and proficient in engaging with statutory and other auditors.  Ideally you will bring experience gained in a similar international charity, working in a multi-currency environment.

The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.

Fluency in English is essential for this role.

KEY RESPONSIBILITIES

Financial Leadership

· Lead on strategic financial planning and financial management at Girls Not Brides to advance the organisation’s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting.

· Ensure that financial planning feeds into the organisation’s work planning process and supports the strategic objectives of the organisation.

· Support all Directors/Heads of teams to ensure ownership of financial planning, annual budgeting, quarterly forecasting, cost management, priorities and activities, as best serves the mission of the organisation.

· Lead on financial risk management including the implementation of appropriate risk management strategies such as financial controls, fraud prevention and processes to ensure value for money, and conduct regular reviews of Girls Not Brides’ financial policies and processes.

· Provide critical financial information, analysis, advice and support on financial issues and emerging opportunities.

· Assume responsibility for managing, planning and monitoring the Finance department’s budget. 

· Provides leadership with regards to vision, purpose, and functions for the long-term development of the Finance Team.

Financial Management and Accounting

· Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to Girls Not Brides’ funders, potential funders and the Board of Trustees.

· Manages timely, accurate and impactful quarterly management accounts to enable business planning and monitoring of organisational performance.

· Monitor financial performance, oversee reporting and cash flow management functions and systems.

· Develop and oversee robust and effective financial systems and processes for Girls Not Brides’ staff members based internationally.

· Ensure the smooth running of all accounting, financial transactions and evidence record keeping processes.

· Lead on procurement systems and implementation, identifying efficiencies and value for money.

· Manage and oversee internal control policies and procedures to ensure compliance across the organisation.

· Assume ownership of the organisation’s accounting system, including identifying and implementing measures to ensure strong efficiency.

· Ensure and manage an effective accounts payable function.

· Manage effective payroll, pensions and related employee benefit processes. 

· Manage the organisation’s foreign currency exchange policy and cash investment policy, ensuring compliance with donor terms.

Audit and Tax Compliance

· Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator.

· Manage the production of the annual report and financial statements, ensuring compliance with relevant legislation, SORP and accounting standards.

· Manage the external audit process and implementation of the audit findings.

· Oversee the project audits required by donors.

Grant Accounting and Compliance

· Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants.

· Supervise the preparation of all financial grant reporting, ensuring that the Development & Outreach team receive accurate and timely information for effective grant and donor management and compliance.

· Maximise cost-recovery from grants through strong financial planning and cost analysis processes, to ensure financial viability of projects and grant agreements.

· Provide support to, and build capacity of, other teams to support grant compliance as necessary. 

· Review, and as needed negotiate, the legal and financial provisions of grant agreements.

· Oversee and ensure all received grants are promptly recorded and acknowledged, as well as paid out and reported on in accordance with donor requirements.

· Achieve timely, effective and clean external grant audits.

PERSON SPECIFICATION

Essential experience

· ACA/ACCA/CCAB/CIMA qualified. 

· Significant professional post-qualified experience in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise

· Degree-level qualification in a relevant area such as accounting, finance or business administration, or equivalent professional experience.

· Up-to-date knowledge of relevant UK charity statutory requirements e.g. SORP, Charity Accounting, IFRS/IAS.

· Advanced understanding of the principles underpinning financial and grant management and planning and of demonstrating impact and value for money.

· Significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment.

· Proven experience of presenting and working with Boards and Finance Committees.

· Proven experience with contracts and grants management, including cost recovery models and revenue management, as well as donor compliance and due diligence. 

· Demonstrated experience in strategic business planning and review.

· Demonstrated direct experience of financial reporting to a Board of Trustees and major donors.

· Experience of using multi-currency accounting systems, such as Sun Systems, SAP Concur, QuickBooks, Sage and other relevant systems.

· Good knowledge of using complex excel functions such as macros, vlookup, pivot, sumifs, data analysis.

Please see our website for the full job description.  

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Please note: There is one vacancy for the Head of Finance position, which is based in London. Candidates must already have the right to work in the UK at the time of applying and for a minimum of two years.

The closing date for this role is 23:59 GMT on 10th August 2025.

Interviews for shortlisted candidates will take place on 14th or 15th August 2025. 

To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.

We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.

Purpose of the Role

To lead and manage support staff, working with service users in their homes. Be aware of and work to trauma informed principles and manage the service as a psychologically informed environment. Ensure staff to work to psychologically informed principles and help service users to develop aspirations for their future. This will include developing goals for employment training and education. To assist support staff to achieve tangible progress outcomes for their support clients. Outcomes that are in line with Causeway’s mission and with LB Haringey’s contractual requirements. Work with the CEO to review and develop policies, including for specialist training and support as necessary. Support the CEO to develop and implement an organisational client mental health strategy, for all support services. Ensure staff understand the purpose of the service and their role in delivering outcomes. Ensure continuous learning and development across the team by embedding learning from training and service reviews. Work closely with Causeway’s internal Housing Team to ensure residents are complying with the terms of their tenancy or licence agreements. Lead on client involvement within the service. To represent CIHA at external events and meetings when necessary.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.  
 

This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
 

The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
 

Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates.  You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database.  Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.   
 

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
 

 WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  
 

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

• Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
• Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
• Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
• Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
• Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
• Track and manage prospect research KPIS using power BI.
• Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
• Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
• Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
• Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
• Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
 

Personal Attributes and Experience

Essential Experience

• Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support. 
• Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
• Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
• Experience managing, coaching, motivating and supporting more junior members of the team.
• Experience carrying out due diligence.
• Strong understanding of GDPR and working within GDPR policies.
• Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
• Experience of working on fundraising databases.

 Essential Skills/Knowledge

• Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees). 
• Ability to act proactively to identify new prospects.
• Knowledge of due diligence platforms and how to carry out due diligence effectively.
• Ability to lead meetings with senior stakeholders.
• Ability to juggle and prioritise multiple tasks and meet deadlines.  
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Ability to learn quickly and adapt to new situations well.
• Demonstrable strong oral and written communication skills.
• Ability to be discreet with valuable and personal donor details that are often confidential.
• Ability to problem-solve effectively.
• Ability to take a tactful and ethical approach to fundraising tasks/projects.
• Demonstrable understanding of GDPR and other regulatory compliance issues. 
• Ability to work proficiently with CRM databases (knowledge of Salesforce helpful). 
• Ability to work proficiently in Microsoft Office Suite.
• Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.

Desirable Skills/Experience (not compulsory)
·  Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
·  Line management experience.
 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
Wellbeing
28 days’ leave per annum plus bank holidays.

• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

As Director of Operations and Fundraising you will play a key role in driving forward the mission of Notre Dame Refugee Centre, dedicated to supporting those seeking sanctuary in the UK.

Lead a small yet impactful team to deliver a range of vital services including IAA immigration advice and ESOL lessons, with social activities.  You will work closely with our trustees, staff and volunteers to ensure that we continue to deliver life-changing support to those who seek our help.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in the central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area  as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

• A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 
• Birthday day off 
• Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 
• Enhanced sick pay and compassionate leave 
• Death in service benefit 
• Pension 
• Employee Assistance Programme 
• Clinical supervision and excellent support 
• A rewarding role with purpose 
• Be part of a skilled, friendly team with an engaged Board of Trustees 
• Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the central area of the South West Region. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 
• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 
• Competency in I.T skills to work remotely. 

Desirable Experience: 

• Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Homelessness Service in London.

Sounds great, what will I be doing?

In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced 
Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have knowledge, experience, or relevant qualifications in housing and homelessness legislation, including the Homelessness Reduction Act, private rented housing, eviction processes, and tenant rights. They should also be familiar with welfare benefits legislation, health and safety, and the root causes of homelessness, with the ability to design effective interventions.

Experience working in a fast-paced, target-driven environment is essential, along with strong case management skills and the ability to manage a busy caseload independently. The candidate should be solution-focused, proactive, and committed to delivering high-quality, outcome-based client work.

Excellent communication, organisational, and customer service skills are required, as well as the ability to build strong relationships with both colleagues and the public. Proficiency in using databases and IT systems for accurate record-keeping, planning, and reporting is essential. A flexible, team-oriented attitude and a socially conscious approach to supporting vulnerable individuals are key to success in this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

ABOUT THE ROLE

Variety is looking for a PR and Communications Manager to join our growing team and take responsibility for our communications strategy to support fundraising, programmes and brand activities. It is an exciting time to join the charity as we have laid the groundwork over the last year to improve our marketing and communication channels and have ambitious plans to double our charity size, to fund life-changing practical support for disabled and disadvantaged children and young people across the UK.

We have a new Director of Fundraising and Communications in place who you will work closely alongside, and your work will be across three areas: content creation including the website, PR and social media. Key to success is putting children’s stories at the heart of our communication and you will need to work independently, guiding the Social Media Officer and freelancers, playing a key role in our collaborative and high-performing team.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

 KEY RESPONSIBILITIES

•Content creation – identify and gather beneficiary stories and create compelling content for Variety’s communication channels  

•PR – develop a network of supportive media contacts and partners to effectively promote our work and proactively target journalists, writing and delivering press releases as needed

•Social media – oversee the social media calendar and have responsibility for the social content and channels. Have managerial responsibility for the Social Media Officer, ensuring content is planned in and comments are monitored with occasional weekend cover

•Interview beneficiaries of Variety, meeting family members, working with external agents (photographers, filmmakers) as necessary to give beneficiaries the best experience while gathering the most relevant information for story telling

•Produce stories with the Director of Fundraising and Communications in the best formats, ensuring brand compliance and accessibility

•Ensure consent is obtained at every stage of content gathering and materials are stored securely in line with GDPR legislation and Variety’s privacy policy

•Monitor and analyse our channels to identify trends and areas to improve

•Work with the Director of Fundraising and Communications on marketing and brand awareness campaigns

•Attend Variety events, maximising engagement and representing the charity 

•Manage the communications budget and ensure when using freelance or agency providers we have competitive rates

•Manage email marketing, including creating a monthly newsletter and expanding our reach by building our mailing list

•Manage the website content, ensuring brand consistency and working with external suppliers to manage any website improvements and SEO performance.

•  Collaborate with programmes team attending Sunshine Coach presentations and Great Days Out to gather content when required

•Collaborate with the fundraising team attending partnership, challenge and social events to gather content when required

•Keep records up-to-date on Variety’s shared drive and CRM system, manage the communications email inbox

•  Participate in staff meetings, fundraising, programme and communications team meetings and contribute to the success of Variety’s strategy

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential

• Three years’ experience working on a charity communications team

• Experience managing digital channels and creating content

• Experience of writing and sending out press releases

• Excellent writing and communication skills

• Knowledge of comms analytics and creating reports to measure data

• Good organisational skills and multi-tasking during busy periods

• Enthusiastic, energetic, self-motivated and passionate about the Third Sector

HOW TO APPLY

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Wednesday, 20 August at 5pm with interviews taking place week commencing 25th August and 1 September 2025.

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS

Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)

Hours: 9am to 5pm

25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.

Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.

EQUALITY DIVERSITY AND INCLUSION

 Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.