Information Officer Jobs in Cardiff

Rainforest Trust is a leading global organisation sponsoring the creation and expansion of protected and conserved areas, playing a central role in combating biodiversity loss and fighting climate change. We have already placed over 50 million acres under permanent protection across 72 countries, and recent surveys show that 99% of the rainforest we have protected since 1988 remains intact.

Rainforest Trust UK (RTUK) is set up as a separate charity to tax-efficiently raise funds from donors here in the UK for Rainforest Trust’s conservation projects. We are currently a team of 8 (part-time) people, but we are affiliated to, and supported by, the Rainforest Trust team in the U.S., which has a team of about 45 staff.When asked what they love most about working at Rainforest Trust UK our staff say it is feeling they are making a difference and taking direct action on some of the biggest issues of our time - climate change, biodiversity loss and Indigenous Peoples' rights. They also like being part of a small, friendly, and supportive team, where they feel they can have a direct input into decisions and our direction.

In 2023 the global charity raised $46 million for conservation projects in Africa, Asia-Pacific, and Latin America. The UK charity contributed £2.2m of this, and we are confident there is significant potential to increase our income from donors here. So, we are looking for an experienced, passionate, and highly personable fundraising professional to join our UK team, to help us identify, approach and cultivate relationships with new private individuals with the potential to make major contributions to our work. 

This is a maternity cover contract so the successful candidate will need to get up to speed quickly, taking over responsibility for delivering the new Major Donor fundraising plan. The successful candidate will have previous experience of managing high level relationships and a track record of securing high value (5 and 6 figure) donations or new business. You will have outstanding interpersonal skills and be a confident communicator and able to build trusted relationships swiftly.  As this is still a new role, in a relatively young charity, your ideas will help shape this work and you will play a crucial part in driving the growth and sustainability of our fundraising in the UK.

You might have existing experience working with high-value donors, however we also welcome applications from candidates who have transferable experience from other areas - for example a sales or account management background.

Key Responsibilities (see attached job description for full list)

• Proactively research, identify, and cultivate a list of new potential donors (high-net-worth individuals), building a pipeline of people to approach for support.

• Build and strengthen relationships with both existing and new supporters - developing and personally managing and inspiring a portfolio of individual donors and prospects, soliciting 5 and 6-figure gifts.

• Lead a programme of relevant cultivation and networking events, including receptions and lunches, creating engaging opportunities for donors to increase their giving to a higher level.

• Develop inspiring and compelling ‘case for support’ literature

• Regular stewardship including personalised updates, donor touches, invites to webinars/events etc

Person Specification - see attached job description document

Working Arrangements and Travel Requirements

Rainforest Trust UK staff work remotely and you will be expected to work primarily from home with an excellent internet connection. You may be based anywhere in the UK but you will be expected to work from a shared team space in London once a month, and your donor meetings/events are most likely to take place there.

The postholder will be required to host networking events and attend some online meetings with our partners in the U.S so some (early) evening working is required. We are also flexible as to how many hours this postholder works, and will consider a 3-5 day per week arrangement, depending on experience.

Equal Opportunity Employer

Rainforest Trust UK is an equal opportunity employer and is committed to developing a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our work will bring benefits for our people, our organisation and our charitable purpose. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief or any other protected characteristic.

Application Closing Date: June 22nd, at 23:00 GMT

Location:  Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.

Term: full time - 35 hours a week 

Organisation: Global Greengrants Fund UK

Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £55,000 per annum

Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.

About Global Greengrants Fund:

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.  GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Executive Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.

The role

Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in collaborating across teams to support the Executive Director and senior leadership team to become more effective and strategic in their work. They will provide support to the leadership and governance of the organisation, working closely with the Executive Director, Director of Philanthropic Partnerships, Director of Finance and Operations and other team members as required to provide high-quality administrative and communications support to the organisation. The Executive Administrator will build strong relationships across GGF’s global team. The Executive Administrator will perform key support and clerical functions - preparing correspondence, research and briefings, handling confidential information, and taking notes at meetings. They will also support the management of large, often cross-functional organisation-wide initiatives, bringing together important stakeholders to help drive decisions. They will be responsible for calendar management (arranging conference calls among vast time zones)  and travel logistics. 

In the present accountability structures, the Executive Administrator reports to the Executive Director while building and working in more collaborative ways.

The candidate profile.

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit administrative and organisational skills, and the ability to ensure accuracy of work and demonstrate precise attention to detail. They have experience dealing with administrative processes and office administration, especially in a non-profit, remote organisation. They will have skills to give, receive and work with feedback constructively. They must be meticulous with exceptionally strong follow-up and follow-through skills and have the ability to work under high-pressure situations and meet tight deadlines. They should have excellent interpersonal understanding, relationship building, and interpersonal skills to build strong alliances with diverse constituencies with experience working with diverse communities from multiple identities across the globe, in a virtual environment. 

They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. 

English fluency is a must.

The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.

How to apply:

Applications need to be submitted through GGF UK’s job platform by June 22nd, 2024 at 23:00 GMT. To apply via the job platform and to see the detailed Job Description click on apply. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.

We thank all those wh apply, but only shortlisted candidates will be contacted. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion in our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate based on race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.

The National Safeguarding Panel (NSP) continues to operate, necessitating a chair. However, both the chair’s role and that of the NSP may evolve due to the Church’s upcoming decisions regarding safeguarding, prompted by Wilkinson and Jay

We are working in partnership with the The National Safeguarding Panel (NSP) which was established in June 2014 to support the Church of England’s development of national safeguarding responses, notably in the light of the Chichester Reports. The NSP is an advisory group which has performed a key role in providing reference to, and scrutiny of, the Church’s development of national safeguarding policy and guidance over the last three years. 

The NSP is looking to appoint an experienced independent Chair who will lead the National Safeguarding Panel, provide excellent leadership, direction and independent scrutiny and challenge to the Church of England and bring external expertise from holding a highly senior role. 

They are looking for an independent chair who:

• Is a gifted leader, who will support the Church of England in further strengthening its safeguarding arrangements and partnerships;
• Is passionate about working collaboratively at all levels, with a proven track record in improvement work at a national level;
• Knows how to hold organisations to account and possesses the skills to support the development of senior leaders;
• Has a good understanding and experience of the core aspects of safeguarding in the field of statutory and/or voluntary sector at a senior level;
• Is empathetic, strategic, emotional and has analytical skills, and able to act as a ‘critical friend’ in supporting and challenging people and institutions to help improve their safeguarding practice and arrangements;
• Has a relevant academic or professional qualification.

The successful candidate will have safeguarding expertise, with a natural empathy for the needs and experiences of children and/or adults who have been abused.  You will be a senior leader, with excellent communication, organisational and interpersonal skills.   

Please note: Experience of church structures and practices, either professionally or personally, are neither a barrier or a qualification required for this role. However, the candidate must be in sympathy with the aims and work of the Church of England 

For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement each of which should not exceed 2 A4 pages. 

We welcome and encourage applications from prospective candidates of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: London, Remote location 

Closing date for applications: 29th June 2024

Client Interview date: 16th July 2024 in London

Shades Project Worker 

Location: Remote working in primary to secondary schools and parishes within Bolton Deanery 

Contract Type: 5-year fixed term / Full time until 31st December 2028 

Salary: £22,262.23 - £25,695.27 (Actual) (£26,000 - £30,000 per annum (FTE)) 

Hours: Term Time only + 6 days - 35 hours per week 

Benefits: Generous annual leave entitlement, Competitive employer pension contribution 

A project has been established that is currently working with 33 schools and 33 churches in developing discipleship pathways for children and young people in Bolton. One key aspect of this project is the ‘Shades Project’, which focuses on racial justice and faith, supporting schools and churches in developing a culture for all children and young people, regardless of racial background, to thrive and flourish. In response to the exciting growth of the Shades Project, they are looking to appoint a Shades Project Worker to support the growing opportunities for Christian discipleship and to embed the Shades ethos in primary and secondary schools and parishes in Bolton deanery. 

The Shades Project Worker will work with the Shades team in primary and secondary schools, delivering Shades Collective Worship and Shades ‘Faith and Identity’ workshops. They will also lead Shades Ambassadors groups for those children and young people who are passionate about growing in their understanding of racial justice, the Christian faith, and becoming courageous advocates. The Shades Project Worker will also work with Bolton parishes and mission communities to promote the Christian message of God’s love for all of his children, encouraging children, young people, and adults to celebrate their God-given identities and to grow spiritually. 

The Shades Project Worker will have many opportunities for training and development, as well as the creative freedom to develop initiatives for children and young people. They will work within a highly motivated and supportive team, who are committed to prayer and to welcoming children and young people into the life of the church. 

The post holder should have experience of volunteering with children or young people in a church and/or school context. They will have a good knowledge of anti-racism and racial justice and a strong passion for a combined focus on the Christian faith and racial justice, as well as experience working with diverse communities. 

To succeed, they need to be enthusiastic, relational, self-motivated, and able to lead in a range of different contexts. They will be creative and able to lead and support activities in schools and parishes. They will be excellent communicators, with good interpersonal skills, sensitivity, and an ability to communicate effectively with people from a wide range of cultural backgrounds. They will be able to build and maintain effective working partnerships and have a working understanding of safeguarding policies and procedures. 

Applications from candidates of global majority heritage are particularly welcomed, as they are under-represented within the organization at this level. 

There is an Occupational Requirement for the post-holder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010. 

The post will be offered to the successful candidate subject to an enhanced DBS check with barred list check (child workforce), satisfactory references, and proof of eligibility to work in the UK. 

To apply, please click the APPLY button. Applications should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information. 

Closing Date: 5pm, Wednesday 26th June 2024 

Interviews: Thursday 4th July 2024 at St John’s House, 155-163 The Rock, Bury, BL9 0ND 

You may also have experience in the following: Community Support Worker, Outreach Worker, Case Worker, Program Facilitator, Project Support Officer, Client Services Coordinator, Social Services Worker, Community Development Worker, Support Coordinator, Community Engagement Worker, Program Assistant. 

REF-214303 

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 18 hours a week. The hours are fixed covering a rolling 24/7 rota, working a 6 hour shift, 3 days a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of:

Week 1: Monday 9am-3pm, Thursday 9am-3pm & Saturday 10am-4pm

Week 2: Wednesday 4pm-10pm, Thursday 4pm-10pm & Sunday 12pm-6pm

Week 3: Monday 4pm-10pm, Tuesday 4pm-10pm & Wednesday 5pm-11pm

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

EDI Manager (External)

UK-Wide

£41,738 per annum (pro rata for part time hours)

 (Ref: SUS4279)

From 22.5 – 37.5 hours per week – happy to talk flexible working

Contract – 1 year Maternity cover

Base: Home based, with option of hybrid working.

About the role

We have a new and exciting opportunity to work with us as an Equity, Diversity and Inclusion (EDI) Manager (External) to provide continuity while our EDI Strategy Lead is on maternity leave. Reporting to the Executive Director, Impact and working with key stakeholders and colleagues across the whole organisation, you will help ensure alignment between our external For Everyone Strategic Framework and our new organisational strategy. As a charity for everyone, this framework outlines our approach to embedding equity, diversity and inclusion internally within our organisation and externally in our delivery work.

As the EDI Manager (External) you will be supporting the Senior Leadership Team to deliver core actions from the For Everyone External Action Plan. You will also be responsible for reporting and evaluating progress on the implementation of the For Everyone External Action Plan.

You will be overseeing the consistent implementation of Sustrans Approaches, a new document that sets out the services that Sustrans offers, with a particular focus on inclusive design and delivery. As part of this, you will be providing guidance, training and bespoke support to colleagues, so that they feel confident and competent in inclusive design principles and practice.

Ensuring quality and timely execution, you will be managing specific EDI work projects and change initiatives, as outlined in the External Action Plan and/or Sustrans Approaches. This includes coordinating colleagues across UK-wide teams to share knowledge, resources and good practice on embedding equity, diversity and inclusion across our external projects.

This role will be home-based, with the option of hybrid working. Occasional travel to our hubs across the UK will be required as necessary to undertake projects on behalf of Sustrans.

About you

You should share our passion for making active travel more equitable and inclusive.

You should have previous experience of managing and implementing EDI related initiatives in engagement, infrastructure and/or urban planning projects, including supporting colleagues to embed EDI in their work.

You will be skilled in inclusive design principles in the delivery of engagement, infrastructure and/or urban planning projects, including training others to apply inclusive design principles in project delivery. 

You should have successful project management experience, with excellent time management and organisational skills. You will also be accustomed to multitasking to tight deadlines.

You will demonstrate a strong ability to interpret, analyse and present qualitative and quantitative data and use it to evaluate the impact of projects or initiatives.

As an excellent communicator, you will have the ability to build relationships with ease across a wide range of people.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 30 June 2024
• Interviews will take place in via MS Teams on the 11th or 12th of July 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 5pm to 9pm.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 5pm to 9pm.

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 7pm to 11pm.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 7pm to 11pm.

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

This is a critical senior role in the organisation, reporting to the CEO. The role is responsible for managing the organisation’s programmes across 3 locations in Sub Saharan Africa and South East Asia, managing 10 personnel. The position provides leadership on community-led investigations and evidence gathering and works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.   

The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.
 

Location: UK, France or Thailand preferred. Remote applicants considered.

Package: Pay is dependent on location.  The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.
 

MAIN RESPONSIBILITIES

• The development and implementation of strategy and annual plans for the organisation’s direct programming, and its alignment with organisational strategy.
• Responsible for the relevant team’s human resources, staff welfare, safety and security, and risk management. 
• The safety and quality of operational practices including data collection on the ground, secure data storage and transfer and proper financial management of the project including procurement practices.
• Responsible for the relevant team’s financial and spending strategy and financial management.
• Ensuring all aspects of the role’s work advances diversity, equality and inclusion.
• Actively contributing networking, ideas and concept note drafting to the Fundraising Team, with a particular focus on building the project funding and teams that will enable this role to grow and evolve.
• Be a member of the Strategic Planning Team and other strategic conversations with SMT and the Management Team, bringing ideas and challenge to move the organisation forward.
• Coordinate closely with the Senior Director – Innovation where areas of work and organisational improvement projects overlap.

Programmes

• Design and oversee the relevant operations and project workplans, ensuring projects are delivered safely and to a high degree of quality.
• Oversight of project’s design, objectives and goals and their budget.
• Cultivate a management culture that is performance-based, supportive and collegial.
• Provide ongoing support and mentoring to direct reports, including through the annual performance review process. 
• Work with project teams to jointly identify and make available learning and development opportunities for them and their teams. 
• Administrative oversight for projects and their staff, including the review of expenses, annual leave, salary/benefits etc.
• Represent the organisation in relevant areas in relation to programmatic partners such as media, lawyers, diplomats, NGOs and civil society as well as to donors and governments.
• Assist in developing our methodology for investigation and monitoring within projects, including working closely with the Senior Director – Strategy to ensure alignment with the Impact Strategy.

Security and Compliance

• Ensure compliance with organisational policies, safety and security policies and processes.
• Ensure effective risk management for staff and researchers, following organisational policies.

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SKILLS, EXPERIENCE AND CHARACTERISTICS

Essential

• Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
• Experience managing teams or individuals across multiple international locations.
• An understanding of risk management methodologies and experience applying them.
• An understanding of human rights and a strong belief in their indivisibility and interdependence.
• Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
• Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.

Preferred

• Experience with human rights research, investigations or legal cases.
• Experience with filming or documentary making.
• Strong technology / IT skills and/or aptitude.
• Experience with fundraising or confidence in public speaking and presenting.
   

APPLICATION PROCESS & TIMELINE

• Please apply via our Website: submit your CV (maximum two pages) and a Cover Letter (maximum 400 words) describing your suitability for this position.
• Applications will close on 10 July.
• Initial interviews will be conducted remotely.
• Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
• We intend to complete the recruitment process by mid-August.

Role: Philanthropy & Grants Manager

Salary: £44k – £56k (dependent on experience)

Location: Flexible, candidates can be office based or work remotely. For remote workers, weekly or monthly travel to our Wilton office will be required, depending on candidate location.

Hours: Full-time, 40hrs p/w. Flexible or reduced hours (minimum four days per week) would be considered for the right candidate

Contract: Permanent

Responsible to: Head of Global Grants Partnerships

Key Working Relationships: Global Philanthropy Group, US Philanthropy Team (situated within HALO USA), Global Communication Group, Programme Group, Chief Executive office, Strategy Group

Summary:

The HALO Trust are looking for an experienced and driven Philanthropy and Grants Manager to lead and develop high value relationships with philanthropic donors, with a focus on Trust and Foundations (and potentially corporates). 

The Global Philanthropy Team works to secure support for the delivery of vital projects to save lives and protect livelihoods in conflict affected countries around the world, as well as build organisational resilience and support innovative areas of work.  HALO’s philanthropic income has grown significantly in recent years, driven by introductions from our network of trustees, ambassadors and advocates and our focus on strategic and transformational partnerships. We are a small team of highly skilled, experienced and driven fundraisers with a collaborative team culture. The team is supported by a Philanthropy Operations Manager, Philanthropy Assistant and Global Philanthropy Research and Insight Lead (who leads on research and due diligence). In 2024 a Head of Philanthropy and Partnerships for the Middle East will join our team to lead relationship development in this key market. 

You will join a fast-paced, fluid and entrepreneurial context, responding to opportunities while laying the critical foundations for strategic growth. 

While the role is likely to focus on Trusts and Foundations (and potentially corporates) due to our networked approach and the strategic and interconnected nature of our partnerships, supported by networks of advocates, we do not overly separate relationships between Trusts/Foundations, corporates and HNWIs.  This provides team members with varied opportunities in terms of the relationships they lead and the high-level stakeholders they work with. From briefing our Chief Executive prior to a meeting with a new potential donor for Ukraine, to engaging existing partners in the potential expansion of work in the Middle East, you will play a key role in making HALO’s lifesaving work possible. 

About Us:

The HALO Trust is the world's largest humanitarian mine clearance organisation. Our mission is to protect lives and restore livelihoods of people affected by conflict. With an annual turnover of over £120m, we work in 30 countries and territories, from current conflict zones of Ukraine, the West Bank, Libya and Yemen, to post conflict countries such as Zimbabwe, Sri Lanka, and Cambodia.

We clear the explosive remnants of war and address the causes of conflict and fragility - from inadequate control of weapons and ammunition to food insecurity and land degradation. We work in partnership with national governments and local communities, employing and empowering over 13,000 women and men to build safe, resilient and prosperous communities able to withstand the interconnected challenges of conflict, climate change and political and economic instability.

In southern Angola our clearance work is part of a regional approach to develop conservation in support of Angola’s national plan to diversify their economy, protect their natural environment and create sustainable livelihoods. Angola has some of the world’s most important remaining wilderness, but the presence of landmines makes it almost impossible to apply the conservation measures needed to protect this vital resource. By clearing landmines, HALO can lay the foundations for life, agriculture and eco-tourism to thrive.

In Ukraine, HALO is the largest demining organisation, having operated in the Donbas since 2016. Russia’s invasion has resulted in mine laying and explosive contamination on a scale not seen in Europe since the Second World War, including across vast tracts of farmland. This prevents agricultural production, which is critical to Ukraine’s economy and global food security. Across seven regions, more than 1,000 local Ukrainian staff have already enabled the removal of more than 19,000 explosive items and the clearance of more 3.1 million m2 of land- bringing safety to communities and supporting Ukraine’s economic recovery.

True peace cannot come until land is safe. HALO’s work to clear the deadly debris of war is the first step towards recovery and reconstruction. And the return of hope.

About the role:

The HALO Trust has more than doubled in size over the last eight years by growing support from both Governments and philanthropic donors.  Global income from philanthropic donors (including the US) has significantly increased over the past five years – from circa £4 million to £15 million in 2022/23 and reaching a further peak of £44 million in 2023/24 in response to exceptional donor support for Ukraine. Unpinning this is growth in six and seven figure partnerships with major donors, corporates and foundations, initiated by our exceptionally well-connected network of trustees and ambassadors - and nurtured by our committed and professional global philanthropy team.

The team has a global remit and this, together with HALO’s extensive geographic footprint, creates significant opportunities for growth in our portfolio of partnerships.

By nurturing and growing high value partnerships this role plays a key role in supporting the delivery of HALO’s life-saving work around the world.

Job Responsibilities:

• Lead growth within a portfolio of high value (six and potentially seven figure) relationships by providing excellence in supporter stewardship and through the development and delivery of relationship strategies, in collaboration with the Director of Philanthropy and Head of Global Grant Partnerships
• Support senior HALO staff, advocates and trustees to engage and inspire individuals linked to agreed relationships
• Work with international programme teams to ensure the development of high-quality proposals and reports to tight deadlines
• Contribute to departmental strategic priorities including supporting the stewardship of other major relationships, follow up of new opportunities, and the development of philanthropic products for wider use. Deputise for the Head of Global Grant Partnerships where required
• Manage donor records and correspondence in Salesforce
• Work closely with Philanthropy and Partnerships (Gov funding) colleagues in the USA, UK, Europe, Middle East and overseas programs as part of a distributed team to provide support to global fundraising efforts

Essential Requirements:

• Three years' experience of personally leading successful relationships with high value philanthropic donors (Trust and Foundations, corporates or high net worth individuals or equivalent), including those giving at the six or seven figure level
• Experience of building effective relationships with advocates linked to philanthropic donors
• An excellent communicator with the ability to build relationships with staff and colleagues in different cultural environments
• Outstanding written skills with the ability to work with programme and finance colleagues to design robust project proposals, reporting, and monitoring and evaluation
• Confident in working with financial information including project budgets
• Excellent written and verbal skills with strong attention to detail
• Outstanding interpersonal skills including ability to demonstrate tact, sophistication and gravitas 
• Experience of working with a fundraising database to maximise relationship development
• A commitment to HALO’s mission and objectives
• Strong intellectual curiosity and the ability to articulate HALO’s various programmes and strategies in a compelling way
• Tenacious, self-starting, and able to thrive in a fluid, entrepreneurial context
• Collaborative, team player, with a low-ego and a positive and upbeat approach.

Desirable:

• Experience of high value fundraising in the following areas is desirable: humanitarian and international development, mine action, conflict, the environment / conservation
• Experience of pipeline and relationship development in international markets for example Europe/US and/or the Middle East.

Benefits:

• Annual Leave: 28 days (3 to be taken at Christmas) plus 8 statutory holidays (pro rata)
• Private medical health insurance
• Non-contributory life assurance
• Pension contributions matched by HALO up to 5%
• Emergency medical insurance when travelling overseas (including on leave)
• Flexible working policy
• Access to physiotherapy (online)
• Enhanced maternity, paternity and adoption leave pay (maternity 16 weeks full pay, paternity 4 weeks full pay)
• Cycle to work scheme
• HALO’s remote/office working policy includes a generous contribution to travel costs for remote workers (full costs of public transport or 20p per mile for road journeys).

Please submit a CV (no more than 2 pages) and a cover letter (no more than 1 page) outlining how your experience matches the key skills and competencies required by Midnight on 7th July 2024.

Please note that applications without a cover letter tailored to this position will not be considered.

We reserve the right to amend the closing date depending on the number of applications received.

The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

The HALO Trust is committed to ensuring that it provides a safe and trusted environment which safeguards and promotes the welfare and wellbeing of anyone who comes into contact with, or is part of, the Charity, with a zero-tolerance approach to behaviours which challenge this.

Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit an Innovation Manager for Elrha’s Humanitarian Innovation Programme (HIF) to work within our Scaling of Innovation area of focus. 

Do you have good grasp of design and delivery of innovation concepts, tools and approaches? Do you have good technical knowledge of scaling within humanitarian settings? Are you looking to develop your expertise and a respected profile in humanitarian innovation?  

We have an opportunity to join us as an Innovation Manager (‘Scaling of Innovation’ focus) on a Fixed-Term contract for 12 months, ideally to start as soon as possible. Our ‘remote-first’ working practices mean our employees can be based anywhere within the UK with the opportunity for monthly connection with colleagues at our London office. We can consider different working patterns, part time hours or secondments as appropriate. 

In this role you will have the opportunity to manage the design and delivery of scaling of innovation processes from identifying the most pressing humanitarian problems, analysing opportunities for scaling viable innovation, working with sector experts to investigate solutions and designing funding calls (scaling innovation challenges) to address them. 

Your application will need to demonstrate: 

• Experience in leading the design and delivery of work to drive innovation, including problem or opportunity identification and support for the development of solutions. 
• Technical knowledge and experience of working in the area of scaling of innovation for impact, ideally in a humanitarian context. 
• An understanding of project and/or grant management including procurement of service providers and management of consultancy contracts to support the HIF’s work. 
• Excellent facilitation skills (both online and in person), particularly of interactive and accessible workshops, with the ability to bring new ideas to fruition. 
• Proven ability to develop and maintain strong working relationships and networks with diverse stakeholders, specifically within the field of scaling. 

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.   

Note for applicants: 

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role. 
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. 
• We reserve the right to close early with sufficient interest and can offer an immediate start. 

Closing date: 23 June 2024 
Interview dates: 2 & 3 July 2024 (online)