We are looking to recruit to the exciting post of Service Quality Officer, 0.5 FTE, within the Service Development team until March 2020.

You will be part of a dynamic team working with 350 debt advisors based in over 130 advice agencies delivering a large debt advice project in England and Wales.

You will have a massive contribution to the success of the project by monitoring and improving the quality of debt advice delivered.

This busy and varied role will not only test your influencing and negotiating skills, but provide the opportunity to work with a variety of originations and individuals. 

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Both internal and external candidates are required to complete an online application form using the job pack, identifying their experience against the essential and desirable criteria. 

We face an escalating climate and nature emergency. Saving nature is going to need the very best communicators with the ability to produce innovative and engaging content that grows our audiences and drives support. Do you have the skills and abilities to make this happen?

This is a wonderful opportunity to join a brand new team, saving nature across England through delivering inspiring and impactful communications.

Communications Officer - England
Reference: A2471019
Location: Flexible – Newcastle/Lancaster/Denby Dale/Birmingham
Salary: £19,602 to £21,236 per annum - Applicants should expect under normal circumstances to receive an offer at the bottom of the advertised range
Hours: Full time
Contract: Permanent

As Communications Officer, you will be at the forefront of creative content production and management across the full suite of delivery platforms, from digital marketing and social media to broadcast and consumer PR. You will be responsible for creating compelling stories that change hearts and minds to support our priority work and campaigns.

Our vision is an England richer in nature, where wild birds and other wildlife are no longer declining, where nature is being restored and is enriching people's lives. We have a world that guarantees future generations clean air and water, a stable climate, rich and varied wildlife and a robust and sustainable economy.

Working within the new Communications & Marketing team for RSPB England, you will work with your colleagues to build and deliver the country communications plan that will achieve this vision. You will support our major campaigns, carry out destination marketing for our major visitor reserves, and create compelling content to promote our work saving species, and delivering land and seas well managed for nature.

You will have a passion for creating remarkable content that inspires audiences to do the incredible.

You will be skilled in telling inspiring stories, using the full range of communications platforms. You will have skills and practical experience in: managing social media accounts, including use of analytics to monitor outcomes; creating digital content; digital promotion and marketing; destination marketing; broadcast interview skills; producing long-lead consumer PR content; and visitor signage / interpretation.

Working within a dispersed team, you will need to work under your own initiative but within clear priorities and work programmes. You will be expected to provide support, advice and training on all areas of communications to our operational teams across England. This will require determination, innovation, adaptability and resilience.

Above all, you will be an outstanding communicator who can instil in others the passion you feel for saving nature.

Closing date: 28 October 2019
Interview date: 5 November 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the 'Apply Now' button to be directed to our website where you can download the role profile and application details.

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

Please make sure you include reference number A2471019 on your application.

No agencies please.

Touchstone is a diverse, exciting and values-led organisation and we are looking for a Senior Administration Officer to join our Administration and Human Resources service.

Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people

Senior Administration Officer
NJC Scale Points 12 – 17 starting at £21,589 pa
37 hours per week
Leeds

This is a new and exciting post in Touchstone, where you will be required to support the Senior Management Team, including the CEO and Board. You will carry out administration and data analysis and service organisational and HR meetings.  You will be responsible for leading the central admin service at Touchstone House on a day to day basis.

You will need to be highly motivated and possess excellent administration skills, including organisational skills as well strong analytical skills to compile and present data.  You will need to have experience of adapting and working under pressure to meet organisational deadlines in a fast paced changing environment.

Closing Date: 3 November 2019
Interviews will be held on: 20 November 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website where you can download the application pack.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly LGBT communities and/or people with disabilities who are under-represented within Touchstone.

No agencies please.

Department: Expert Advice Team

Contract Duration: 12 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re looking for a Business Support Officer to manage our two Business Support Administrators and support teams within the Advice & Advocacy Directorate. This is a great opportunity to use your administrative skills, management experience and previous project work to assist with our policy development, advice giving and advocacy.

You’ll be working in a fast moving environment where the work is varied, so you’ll need to be flexible and have a proactive approach to problem solving, good organisational and excellent IT skills. You’ll be responsible for managing the workload of the Admin Function, prioritising and dealing with stakeholders requirements.

You’ll be the first point of contact for people who need help with a wide range of tasks and will support with admin tasks like booking transport, processing finances, assisting with the organisation of meetings/events and coordinate a variety of project work.

If you would enjoy providing admin and project support in a fast-paced environment in our friendly division and have excellent communication skills we look forward to hearing from you. 

This is a fixed term 12 month position. The role is full-time and the salary is £24,654 + London weighting of £3,520 if applicable.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Interview date: 06/11/2019

Contract Type: Fixed Term 12 months (with the possibility of an extension)

Hours: Full time - 35 hours a week

Location: Can be based in any of our Trust offices

This role is known as Innovation Product Manager in The Prince's Trust 

As our Innovation Product Manager you will work with the Innovation team and will be responsible for supporting innovation projects during this exciting period of growth for Prince's Trust. The role will play a key role in helping us find our next big innovation.

You'll be required to collect feedback from users and analyse data to ensure product development work delivers benefits to both the business and end user.

Our Innovation Manager will:

• -Maintain effective performance in difficult and challenging circumstances, encouraging others to do the same
• -Review,challenge and adjust performance levels to ensure quality outcomes are delivered on time rewarding success
• -Have experience producing MVP products and presenting
• -Knowledge in product management, evolving and iterating products within a multi-disciplinary organisation

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Fixed Term Contract until 31st March 2021
£19,847 - £23,350 (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration will be given to a higher salary depending on the experience of the individual)
St Giles Office in Leeds

Are you a driven, positive and highly organised individual with natural people skills? Then join St Giles Trust as a Trainer Assessor and you will be embarking on a highly rewarding and career-enhancing position.

About us

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

We firmly believe that Peer Advisors bring something special to our services, increasing engagement, having more time to spend with clients and becoming role models to their peers. The Trust makes a strong commitment to our Peer Advisors so that they too are supported on their own journey, and our Peer Advisors have an excellent record in progressing into work.

About this key role

You will provide a high level service to individuals with lived experience whilst working towards their NVQ Level 3 in Advice and Guidance.  You will engage and support individual to achieve their qualification and progress onto further opportunities and sustainable employment.  You will also work as part of a larger Trainer Assessor Team which is at the heart of the Peer Advisor Network ensuring excellent standards are maintained in terms of qualification delivery.

You will be responsible for supporting our Peer Advisors throughout their training and as their journey progresses on to securing employment.  You will work as part of a wider Hub Team that provide work placement co-ordination and employment support.  You will be required to work closely with other organisations who host work placement to build and maintain excellent working relationships.

To secure this exciting opportunity, you must have:

• Experience of supervising, supporting and providing guidance to staff
• A relevant Assessors qualification, or be working towards this
• A Level 3 Award in Education and Training or equivalent teaching qualification, plus a Level 3 Award in Advice and Guidance or equivalent experience in the field
• A proven track record in supporting clients into employment and achieving employment targets
• Experience of delivering creative training to disadvantaged learners
• Strong IT, organisational and time-management skills
• Calm, flexible and adaptable, you must be an excellent communicator, both verbal and written
• Sympathy with the aims and ethos of St Giles as an organisation

In return, you can expect a competitive salary and generous leave allowance, staff pension scheme, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more besides.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 28th October 2019. Interviews: 11th November 2019

Due to growth within the organisation, we have a fantastic new opportunity for an Early Years professional with a passion for driving quality Early Years education, to join our clients team as Quality Manager.

Position: Early Years Quality Manager

Location: Head Office, Huddersfield

Hours: 37 hours per week - flexibility in the form of 2 days’ home working, would be considered

Salary: £36,500.00

Contract: Permanent

Benefits: Include 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

Closing Date: 28th October

Interview Date: 5th and 8th November

The Role

The Early Years Quality Manager has overall management responsibility for development, ongoing review and quality management of products and publications.

They will also

• Provide support to early years’ businesses from take up to accreditation.
• Ensure robust systems are in place, monitored and audited against, and are in line with policy and strategy for the early years and the organisations requirement under the registered trademark with the Intellectual Properties Office.
• Be the designated safeguarding person and will lead in this area of work for the charity.

Main duties include management of:

• Accreditation schemes
• Champions programmes
• Publications
• Business support for mock inspections
• Safeguarding lead for the charity
• Management of the Early Years Advisors (England) and the Early Years Advisor (International) in liaison with the Director of Business Development

About You

Educated to degree level or equivalent in the area of early years Early Year, the Quality Manager will have experience of working at a senior level either in a nursery setting, within the education/early years’ sector or in a local authority supporting day nurseries with quality improvement. You may have gained your relevant experience in roles such as an Ofsted Inspector or a setting where you have developed a sound knowledge of inspection in the early Years Foundation Stage Curriculum.

You experience in these areas will have focused around your passion for driving quality early years’ education where you will have:

• Assessed or coached settings to improve the quality of the care and education.
• Taken a team on a journey of quality improvement.
• Understand the policies and procedures required in a nursery.
• Be able to act as safeguarding lead and be up to date with training in this area.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

Our client is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

They are committed to a policy of equal opportunities and is actively opposed to discrimination in society

You may have experience of the following: Early Years Manager, Ofsted Inspector, Early Years, Early Years Quality.

Touchstone (registered charity No. 1012053) is a leading voluntary agency, providing high quality services to improve the health and  wellbeing of local people.

IAPT Employment Advisor
£23,187 pa/pro rata
37 hours per week
This role is fixed term until 30 September 2020

Leeds IAPT consists of 4 partners, Leeds Community Healthcare, Touchstone, Northpoint and Community Links. Together we have delivered the Improving Access to Psychological Therapies (IAPT) programme in Leeds since 2009. Northpoint Wellbeing is leading on the Employment Advisor project on behalf of the wider Leeds IAPT partnership.

The integrated Employment Advice service promotes ease of referrals from IAPT practitioners, and provides timely, confidential and impartial support for IAPT patients who require additional interventions based on their employment needs. It’s a service which will addresses the emotional challenges of continuing in, starting, or resuming work, through providing integrated psychological treatment and employment support.

Leeds Employment Advisors in IAPT programme: Background Information

The Improving Access to Psychological Therapies (IAPT) programme began in 2008 and has transformed treatment of adult anxiety disorders and depression in England. In Leeds, around 13,000 people now access IAPT services each year, and the Five Year Forward View for Mental Health committed to expanding services further, alongside improving quality.

In 2019 Leeds IAPT service was funded to participate in a national Employment Advisors in IAPT pilot scheme. The main focus of the pilot has been to support people using IAPT talking therapies by providing practical advice and interventions to help them retain or enter sustainable new employment.

At its foundation in 2008, one of the objectives of the IAPT initiative was to increase the availability of talking therapies to individuals absent from work through mental health difficulties whose aim was to return to employment. IAPT also recognised that offering therapeutic interventions could act as a preventative measure to employees taking time off work for symptoms of stress, anxiety and depression.

This is an exciting opportunity for an experienced employment support professional to be part of a developing service which will improve the quality of life for people with common mental health problems. Touchstone are recruiting to 1 post of an Employment advisor. This role will be managed through a matrix management model which is currently delivered by Touchstone and Northpoint Wellbeing.

The role will involve working across multiple sites across Leeds. Depending on further funding from the Department of Work and Pensions the successful candidate would be expected to attend a University Course through Liverpool John Moore University alongside the role.

The post holder will be based within the Touchstone IAPT team currently consisting of 10 CBT Therapists, 1 Trainee CBT Therapist, 1 Senior PWP, 2 Psychological Wellbeing Practitioners, 3 Employment Advisors, 2 Trainee PWP’s, 1.5 Administrators, a Team Manager and a Deputy Manager.

Touchstone is an equal opportunities organisation and applications are welcome from all sections of the community, particularly LGBT communities and/or people with disabilities who are under-represented within Touchstone. We also recognise that BAME communities are under-represented in the Leeds IAPT workforce. We are therefore especially keen to receive applications from under- represented communities. This is a core part of our service vision and values, as we strive to reflect the communities that we serve.

Closing Date:  1 November 2019
Interview Date:  20 November 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website where you can download the application pack.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly LGBT communities and/or people with disabilities who are under-represented within Touchstone.

No agencies please.

We are now recruiting for our Spear Graduate Coach Training Programme starting in late August 2020 - a paid, dynamic, one year opportunity to develop coaching and leadership skills, and at the same time have an impact on the local community.

Join our experienced and passionate team of Coaches who work together to equip and empower unemployed 16 – 24 year olds to overcome disadvantage and move into sustainable work or further education.

You will receive intensive leadership and management training delivered by our professional Coaches and build coaching skills through working on the front line with vulnerable young people, and at the same time be part of the church team and developed in Christian leadership. 

The Spear programme is run in partnership with local churches, giving you the opportunity to be part of a thriving church team as well as receiving outstanding coaching support from Resurgo. In most cases you will be employed by the church, and a level of church commitment is therefore required.

This opportunity is well suited to someone with a vision for engaging in social impact, looking to develop your career in the charity sector, or looking for a career change. 

In 2017 Resurgo won the Princess Royal Training Awards which honours employers that have created outstanding training and skills development programmes.

Please see our website as well as the attached job description for further information, and head to our jobs portal to apply.

The successful applicant will join the safeguarding team within the Diocese of Leeds.  The main purpose of this post is to support the implementation of the highest standard of safeguarding practice to ensure that a safe environment is provided for children, young people and adults who may be at risk.

This post will involve working with a team of safeguarding volunteers and clergy to enable communities to understand and implement safeguarding policies and procedures as defined by the Catholic Safeguarding Advisory Service.

The post holder will have an administrative base in the Leeds Diocesan Trust Safeguarding Office. The majority of the work will involve providing support to volunteers and the wider church community throughout the Diocese of Leeds. This will involve working at evenings and weekends.

An exciting opportunity with Ilkley Community Enterprise,  a dynamic and award-winning local charity that is undergoing significant growth and development. We are looking for an enthusiastic and experienced individual with a
passion for positive change for people with learning disabilities (our members)

Outside the Box (OTB) provides a range of services and activities all designed to enable and support people with a learning disability to lead more independent, fulfilled and healthier lives. In 2020, we are relocating OTB café to substantially larger premises:  this will drive and support our further expansion of OTB including increasing the number of people with learning disabilities that we engage and support and our customer base.

Adults and young people with a learning disability are at the heart of what we do at OTB: they are our ‘members’ and a critical part of the overall OTB Team. We work with our members, their parents/carers, and others involved in their lives, to help them to fulfil their potential, to learn and achieve their goals. Members participate in OTB café to learn new skills, improve confidence and self-esteem, achieve qualifications, gain meaningful experience of the world of work and as appropriate progress into paid employment.  The café currently supports c. 50 members and we have a team of 3 part time Support Workers with 3 additional bank relief support workers. 

We have recently restructured the OTB staff team, bringing additional expertise and resources to help support our growth:  this role of Senior Support Worker is part of this new team and offers an exciting opportunity for the right person to develop our work and impact as well as their own career.  

Senior Support Worker

Outside the Box Cafe 

30 hours (may involve some weekend and evening work)

To ensure the delivery of personalised support, learning and development that enables all our members to gain maximum benefit from their involvement with OTB. You will provide frontline service delivery within the café, providing direct hands on support to our members (for at least one-two days per week).

In addition you will supervise and support the Café Support Worker Team, working closely with the OTB Skills and Employment Manager, Operations Director and other staff to: plan and deliver Team supervision, guidance, rota coordination and leadership; and to help ensure high quality and impactful support services to all café members.

Please find a copy of the job descrtiption and details of how to apply. 

Closing Date: Tuesday 29th October

We are recruiting a new Finance Administration Assistant to support our finance team. The role will involve running payment runs, ensuring documentation is accurate and supporting our Finance Co-ordinator with wider finance administration.

You will be joinning an organisation that is fast paced, fun and professional. We run a range of services for students from a bar/cafe to an independent advice service. We exist to support our students to reach their potential.

You will work with a range of colleagues both within our organisation and externally. We are looking for someone who is good with people, has attention to detail and is able to work both independently and within a wider team.

This role is term time only for 14 hours per week.

As Finance Manager, you will be a highly capable accountant bringing leadership to the operational running of TLG’s finance function. As a strong team leader, the Finance Manager plays a key role in leading a finance team who are excited about enabling the local church to make a difference in the lives of struggling children and families and who are equipped and empowered to bring financial leadership across the charity.

You will have clear systematic thinking and resolute leadership will be essential to influence and support the implementation of system changes needed to enable financial management in an increasingly complex organisation. You will support the Director of Finance to drive efficiencies throughout the organisation and will be critical friend in playing a crucial role in applying rigorous methodology across the Finance department.

As a member of TLG’s wider leadership group, the Finance Manager will also play a key role in the organisation’s wider business development, including TLG’s commercial subsidiary Hope Park Business Centres. This exciting role will work externally, connecting key stakeholders and managing relationships across TLG. This will include close interactions with TLG’s Church Partners & Proprietors, offering financial advice & guidance that are in line with TLG’s culture and processes.

We are looking for individuals with a strong and vibrant Christian faith and as part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

Telephone interviews will take place on Wednesday 30th October. Formal interviews will take place on Thursday 7th November.

In 2019, TLG were named the best charity to work for in the UK by the prestigious Sunday Times Best Not-for Profit Organisations to Work For!

As one of the fastest growing Christian charities out there we are continually on the lookout for great people to join our vision. An exciting new opportunity has arisen for a Recruitment & Talent Coordinator to join TLG. This new opportunity is all about finding exceptional people for our team, people bursting with passion and energy to help struggling children across the UK.

This pivotal role will help TLG to focus on recruiting diverse and outstanding talent for all TLG vacancies, accelerating our position in the market as one of the most exciting national charities to work for.

We are not necessarily looking for an ‘expert’ in recruitment, but someone who gets the importance of finding great people for TLG to achieve its vision. We’re interested in how candidates’ experiences or transferable skills will help us deliver on our objectives – so a combination of investigative skills, relational influence and insightful judgement will go far in this new role.

We are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

Hours: Negotiable. 22.5-37.5 hours per week (including occasional evening and weekend work)
Location: TLG National Support Centre, West Yorkshire
Closing: 5pm, Friday 25th October 2019
Interviews: The date of telephone interviews & formal interviews is TBC