Information records manager jobs
Working within the Potteries Moneywise Team
Casework – The post holder will conduct a full exploration of the client’s financial and holistic circumstances to provide robust advice specific to the client’s needs.
The advisor will be required to act for the client where necessary and communicate with third parties such as water providers, energy providers or the Local Authority to progress the client’s case.
Advice will be delivered through a variety of channels including face-to-face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.
The prospective advisor will be able to balance good quality alongside being able to achieve SLAs and KPIs in accordance with our contractual agreements.
The British Pharmacological Society is recruiting for a Finance Officer.
What does the role involve?
The Finance officer is a new role in the Finance team at the British Pharmacological Society. The Finance Officer will work with the Financial Controller to ensure that all aspects of finance are operated effectively and efficiently.
Who would suit this role?
You will have experience working in a finance organisation and/or experience working for membership organisations. You should pay close attention to detail, and the ability to suggest and make improvements to procedures. Additionally, you should be a good team player with strong interpersonal skills.
The team at the Society is fun and dynamic, and this role would be well-suited to someone who thrives on working in a collaborative setting.
This is a hands-on role that will allow the right candidate to have autonomy over their role.
The closing date for applications is 9am on 6th October. Interviews will be conducted during the week commencing 13 October.
The Society’s charitable mission is to promote and advance all disciplines of pharmacology in the discovery, development and use of medicines.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Training Facilitator
Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. We work in a hybrid way, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services.
Salary: £30,900
Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.
About the role
We have an exiting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture team here at SIG! In this role, you’ll oversee and deliver our specialised training programmes for our staff, residents, participants, and external parties. You'll be at the heart of the full training journey including research training needs, designing and developing training content and delivering sessions both in person and online. No two days are the same.
Some of the key subject areas include:
De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience
In this role, you'll:
- Support all stages of training and learning from research, planning to creating, delivering and keeping training records up to date whilst managing admin
- Have a good understanding of what care staff need to do their jobs well, whilst making a positive experience for diverse groups (staff, residents, external stakeholders)
- Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
- Adapt content delivery styles to suit learners from staff to residents and external partners; identifying skills gaps and implementing feedback for improvement
- Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK
About you
We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self-starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:
- Knowledge and previous experience within similar type of organisation with a similar portfolio of training needs and services
- Ability to manage multiple projects and training schedules, ensuring smooth delivery and evaluation within a fast paced environment
- Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others
- Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
- Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
- Ability to create an open and safe environment for the full learning experience
- Ability to simplify theoretical concepts to applied learning
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Accounts Technician plays a key role within the financial accounts team, working in partnership with the Director of Finance and Governace to ensure the smooth operation of financial systems and processes.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enthusiastic person, with some experience of learning disability, plus management,charity,funding and simple monthly accounting .An allrounder to work in this small day centre supporting between 12 and 20 people daily. Sense of humour essential.
Responsible for shaping the strategic direction of the organisatio you will oversee all operational,financial and regulatory aspects of service delivery while fostering an inclusive and person centred environment.
This is a paid role which is being funded by the National lottery Community fund for 18 months to allow Busydays time to grow and become fully self sufficient as it has been for the last 13 years. But the current voluntary CEO is retiring so a new lead person is required to continue the good work in providing a fulfilling day.
Busydays is a small daycentre supporting between 12 and 20 people daily.You will be expected to interract regularly with the people we support and parents/carers when visiting the centre in between working from a homebase.
Leading a strong team of full time and part time staff.We have bank staff on call and use agency workers if required.
Added benefits are Employee Assistance Plan helpline with advisers /assistance in times of need.
Responsibilities include:
Applying for funding opportunities and writing bids.
Oversight of the centre,including recruiting,training,monitoring and support of staff.DBS checking and follow up.
Supporting Day service Manager in current position for 2 years with regular meetings.
Leading on promotion of the charity liaising with other organisations and charitable bodies.
Liaising with accountant monthly providing hours worked for payroll and payment.
Joining the board of trustees as CEO a non voting position and reporting to the Charity Commision and local authorities occasionally / when required.
Maintain adequate records and provide full reports 3/12 and statistics for National Lottery,any other funding bodies and for trustees meetings usually quarterly.
Keep up to date with any new legislation and uplifts of price from local authorities .
Structure new figures for the general running of Busydays.
Staff interviews,appraisals,disciplinary issues and some supervisions supported by our chosen HR /legal team.
Manage a complaints process approved by the trustees.
Overseeing case records for the purpose of providing information,monitoring and reporting to any authority.
Ordering of stock,prizes and birthday /Christmas presents from charity outlets as much as possible.
Arranging parent /carer coffee mornings/support groups.
Searching for new opportunities and new funding opportunities.
There are a variety of activities planned during the week-Yoga,Music,Dance,Drama all have professionals attending .Busydays has . days out throughout the year-funds allowing and also have several Christmas pantos and meals Therefore arranging the activities/days out-gaining quotes and deciding with day care manager the feasibility of the venture against the cost involved plus risk assessing.
Jointly preparing care plans with the day manager for new starters with Busydays .Reviewing care plans with Day service manager.
Liaising with local colleges/universities when required .We are used for training placements for social work students and health and social care students.
Monthly essential tasks are preparing accounts for the county council service users and for parents/carers submitting and collecting on time.
Monthly payments to staff,activity teachers regularly and transport companies .Keeping a close eye on all finances.
By expanding the numbers of people being supported at Busydays and further funding this will ensure the continuity of Busydays.
Providing purposeful day opportunities for people with learning disabilities within a safe place to feel included and socialise .
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is Start Network?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of over 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
- DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
- EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
- COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
- WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
- WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
- WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
- WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
- WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
- WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, nondiscrimination, and anti-colonialism. This is a work in progress.
ABOUT THE ROLE
We are looking for an experienced and committed individual to join us as a Start Fund Programme Officer, a critical role supporting the implementation of the global Start Fund. As Start Fund Programme Officer you will work with a wide range of stakeholders within the Start Network, supporting members on accessing Start Fund particularly for Anticipatory and Early Actions. You will also be responsible for project and team administration, such as processing of disbursements and record keeping of all project documents. You will support reporting, project compliance and escalate complaints and incidents.
A Hybrid Role
This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together. It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.
The Duty work
The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.
The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.
The pan-London Caseworker work
We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area. This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer focuses on strengthening and supporting the various projects, including the collection of programme wide statistics to detail the reach and results of Muslim Aid UK (MAUK) programmes. The MEAL Officer will provide guidance, coordination, and technical support to Country Offices and Partner’s MEAL systems through MAUK Programmes, ensuring that the programme has the flexibility to respond appropriately to the context while ensuring quality, effectiveness and responsiveness in line with humanitarian standards, as well as compliance with the Institutional donors.
The position supports a robust monitoring system that facilitates both accountability and learning and includes data collection, analysis, learning reflection and timely action-taking in support of quality service delivery.
You will play a critical role in this unit with an exciting mandate to support and improve the dynamic programmatic portfolio Muslim Aid Implements Globally. You will work closely with partners and country offices and contribute to improving systems within IPD.
About the Role:
- Collaborate with the MEAL Manager, country offices and partners staff to craft MEAL systems that align with the project, and MAUK Global objectives, are relevant to the context, responsive to assessed needs, are measurable and are in compliance with grant requirements.
- Ensure that all relevant collaborators have timely access to appropriate information and evidence.
- Support in the review and prepare timely and accurate MEAL reports, including progress reports and impact assessments.
- Provide assistance in monitoring programme progress including the design of appropriate MEAL Plans, indicators, targets, baseline data, timelines, data collection tools that can track progress of projects’ progress.
- Support the preparation of terms of reference of external and internal evaluations, case and impact studies in coordination with the focal points.
- Support the MEAL Manager on building capacity among staff and partners in MEAL concepts and practices.
About You:
To be successful in this role, you will need:
- Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
- Understanding of development programmes design, implementation and evaluation.
- Experience and understanding of monitoring and evaluation of programmes; using of quantitative and qualitative research data collected in support of programme development.
- Experience developing logical/results frameworks, indicators, and MEAL plans.
- Strong interpersonal and communication skills; effective in diverse and challenging environments.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a MEAL Officer at Muslim Aid, you will play a key role in strengthening our global humanitarian and development programmes by supporting the International Programmes Department. The role focuses on enhancing monitoring, evaluation, accountability, and learning systems to ensure effectiveness, quality, and compliance with humanitarian standards and donor requirements. By analysing data, demonstrating impact and guiding Country Offices and partners, you will help drive accountability and learning across our global work. If you are passionate about evidence-driven change and improving programme quality. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.
We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.
This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.
This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.
Purpose of the role
- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary
Supporter care
- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
Donations and data entry
- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.
Fundraising & volunteer support
- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.
Other
- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.
Knowledge and experience:
- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).
Skills:
- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
Personal characteristics should include:
- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.
We reserve the right to update and amend your job description to ensure it accurately reflects the role.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The role of Database Officer sits in the Data, Evidence and Monitoring team, at the junction of frontline services, fundraising and the leadership team. In this role, you will be responsible for the day-to-day management of In-Form, our case management system for frontline services. In-Form represents a key data asset for the organisation so we are looking for someone who is responsible, conscientious and able to provide excellent customer service to other stakeholders who rely on In-Form. A strong interest in information management and databases is also essential for this role.
We would like to manage aspects of the development of In-Form in-house with limited recourse to the technical support team at In-Form. We recognise that this involves technical skills and will provide relevant on-the-job training to the successful candidate. We believe this job would be an ideal opportunity for someone who already has experience of using a case management system as a frontline worker in health/social care and now wants to move into data management, data protection and/or project monitoring and evaluation (M&E).
Salary: £32,917
Closing Date: Tuesday 30 September 2025
Interview Date: Thursday 9 October 2025
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Programme Officer, Active Fellows
Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)
Salary: £36,062
Start date: 1 November 2025
Contract type: Permanent
Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis
Benefits:
• Challenging and rewarding work, always life-changing, sometimes lifesaving
• Competitive salary
• Team and individual training opportunities
• Commitment to performance and personal development
• Hybrid working, home and office (minimum 2 days each week in the office)
• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
• 25 days plus Bank Holidays annual leave entitlement
• 8% employer pension contribution
• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Role Purpose Statement
The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Key Responsibilities
Fellowships
Casework
· Manage a caseload of up to 50 Cara Fellows, providing tailored support.
· Maintain accurate and GDPR-compliant records of casework activity.
· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.
· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.
· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.
· Liaise with independent legal advisors where necessary.
Finance
· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.
· Promptly issue relevant invoices.
· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.
· Contribute to robust financial processes.
Support Mechanisms
Mentoring Scheme
· Project Lead for the Cara Mentoring Scheme.
· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.
· Recruit mentors and mentees, and decide on a cap on number of participants if required.
· Lead on partnerships with organisations working in the mentoring world.
· Monitor the relevant budget and flag issues to the Team Leader.
· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.
Webinars and Workshops
· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.
· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.
· Monitor and evaluate the success of these events, through clear feedback mechanisms.
· Aim to deliver approximately three webinars per year, subject to team capacity.
· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.
· Contribute to the development of accessible resources to share openly within the Cara network.
Strategic Development
Alumni Engagement and Impact Reporting
· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.
· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.
· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.
Monitoring and Evaluation
· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.
· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.
· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.
Management Responsibilities
Deputise for Team Leader
· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.
· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.
· Approve the Active Fellows team’s working hours.
· Provide input on policy and process improvements.
· Show adaptability and willingness to take on additional work when needed.
Training/Inductions
· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.
· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.
Partnerships
· Support key strategic partnerships in Cara’s Universities and Research Network.
· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.
Ad Hoc Responsibilities
· Show adaptability and willingness to take on additional work when necessary.
· Support Fellowship Programme with ad hoc responsibilities.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.
Person Specification – Senior Programme Officer, Active Fellows:
Qualifications
Essential:
- Bachelor’s degree or equivalent
- Strong analytical and numeracy skills
Desirable:
- Master’s degree or equivalent
Knowledge & Experience
Essential:
- Understanding of UK immigration options for displaced academics
- Experience managing sensitive casework and maintaining accurate records
- Experience coordinating projects, events, or support schemes
- Familiarity with basic financial processes (e.g. payments, budget tracking)
- Confident use of Microsoft Office and Salesforce or other CRM systems
Desirable:
- Awareness of global issues affecting at-risk academics
- Experience coordinating mentoring programmes or similar initiatives
Skills & Attributes
Essential:
- Cultural sensitivity and commitment to Cara’s mission
- Ability to supervise and mentor junior staff
- Excellent communication and interpersonal skills
- Strong attention to detail and time management
- Ability to work independently and collaboratively
- Adaptability, integrity, and problem-solving ability
Desirable:
- Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)
Please send a CV and cover note in response to the four screening questions. Applications that do not follow this guidance will not be considered.
Please respond to the following questions in your cover letter.
1. What draws you to Cara and the work of supporting at-risk academics, and how does your experience and skills relate to this role? (max 500 words)
2. Tell us about a time that you led or coordinated a project. (max 300 words)
3. Describe a situation where you supported or mentored a colleague. (max 300 words)
4. Give an example of a time you had to adapt quickly to solve a complex problem. (max 300 words)
Cara provides help to academics in immediate danger, those forced into exile, and those who remain and work in their home countries despite the risks.
Senior Personal Safety Assessor
Salary £31,489 (FTE) £25,191.20pro rata - Part Time 28 hours per week
Tuesday – Friday 9am – 5pm (to be agreed with successful candidate)
Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Senior Personal Safety Assessor. If you are an enthusiastic, passionate and organised individual, this could be the role for you.
Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.
Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids and adaptations to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.
If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
- · Excellent communication and listening skills
- · Organised with ability to manage a caseload
- · Ability to accurately record and store information
- · A cheerful, friendly and outgoing personality
Closing date for applications: Wednesday 15th October 2025
Interview Dates: Wednesday 22nd October 2025
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Purpose of the post
To assist the development, delivery and quality assurance of all of Hope Project’s legal and advice services including the delivery of Legal Assessments to refused asylum seekers; and to develop and run a student placement pilot project
Location
Working from Home and Hope’s Birmingham office as required
Contract:
Permanent. 6 months probationary period. 2 months’ notice required.
We currently have 1 year funding and will be looking to extend the post beyond that.
Salary
£26077. (NJC .20 .8FTE of £32597)
Hours of work
28 hours per week, Monday – Thursday
Responsible to: Head of Legal Services
Responsible for: Student placements
Tasks
Under the supervision of the Head of Legal Services:
1. Ability to safeguard vulnerable adults
2. Help clients obtain documents required prior to initial interviews including client care letters, interview records, refusal letters and judges determinations
3. Interview clients face to face or by telephone in order to understand why they have been refused and what steps can be taken to challenge this and so access housing and support
4. Write up casenotes as required
5. Draft and finalise letter of advice
6. Carry out follow up work including referrals to help clients access help including legal advice, housing and financial support.
7. Meet face to face with clients to explain why they have been refused and what steps they can take to challenge this.
8. Work with interpreters to ensure clients able to fully understand all steps of the process
9. Accurately record data as required
10. Onward referrals including to Adult Social Care
11. Raise awareness of the service, including visiting drop ins or events when required
12. Contribute to Hopes longitudinal study, annual evaluations and periodic reviews
13. Delivering training including at annual fighting destitution conferences
14. Engage with case reviews and other processes Hope may use to ensure quality of casework
15. Contribute to Hopes ongoing development
16. Engage with training including Continuous Professional Development
17. Contribute to Hopes work to raise awareness among policy makers, sector partners and the general public
18. Work with Head of Legal to maintain IAA registration
19. Cooperate with and support Hope Project’s other services
20. Engage with support and supervision
21. Engage with reflective practice
22. Be aware of and work within Hope Project’s policies and procedures
23. Develop and implement plans for a student placement project alongside the Head of Legal
24. Develop partnerships with education providers
25. Recruit and supervise student placements
26. Report on placement project as required
27. Any other tasks deemed commensurate with the nature of the post
Person Specification
Qualifications
1. Qualified to give immigration and asylum advice at IAA level 2
Experience
2. Proven experience of working supportively with people under stress
3. Experience of working with groups of vulnerable / at risk people
4. Experience of giving legal advice to asylum seekers
5. Experience of working with interpreters
6. Experience of onward referrals
Ability
7. Good listener
8. Excellent organisational abilities
9. Able to work sensitively within professional boundaries
10. Excellent written and spoken English
11. Ability to use common office IT software
12. Able to record data effectively
13. Able to plan and develop small projects
14. Able to supervise volunteers
Knowledge
15. Understanding of legal issues affecting destitute asylum seekers
16. Some understanding of statutory responsibilities to people with No Recourse to Public Funds
Qualities
17. Sympathy towards destitute asylum seekers
18. Good at communicating with colleagues and managers
19. Willing to work both from home and from Hope’s Birmingham office base
As well as the questions on this application form, please also send a CV and covering letter addressing the person specification.
Legal advice, housing, emergency grants and wellbeing support for people made homeless by immigration controls.

The client requests no contact from agencies or media sales.
A little bit about the role
Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
Salary: £27,613.80 (£31,000.53 including London Office Allowance) plus competitive pension
Please note that this role will be closing on Monday 29 September at 9am.
The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants’ academic programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.
The Academic Programmes Administrator will work to contribute to a first-class participant experience on the Approach Social Work programme. The post holder will be required to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A high standard of customer service is expected throughout, including at peak periods.
Some key responsibilities include:
- Act as first point of contact for queries from various stakeholders, working closely with regional delivery teams to ensure that applicants, participants and Fellows (our programme alumni) are fully supported with the information they need
- Service online and in-person meetings as required, including scheduling, circulating papers, coordinating breakout sessions and writing minutes.
- Provide support to the academic registrar for all registry functions, including the recording of assessment outcomes and preparation for exam boards
- Maintain accurate participant records, ensuring that all data is maintained and shared appropriately and in line with legal and regulatory requirements
A little bit about you
We are looking for someone who is committed to the values of Frontline and has a ‘can-do’ attitude. You will be highly numerate and organised, with excellent attention to detail and an awareness of the implications of handling personal data.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is a thriving charity with a proud history of supporting people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs. We are looking for an effective, innovative and highly organised Executive Assistant to support our Chief Executive and help us drive forward our mission to empower people with learning disabilities and their families.
About the Role
· As Executive Assistant to the CEO, you’ll play a pivotal role in enabling effective leadership and governance across the organisation. You’ll manage the CEO’s schedule, communications, and stakeholder relationships, while also supporting the Board of Trustees and coordinating key governance activities.
· You’ll be a champion of digital tools, using AI and Microsoft 365 to streamline workflows, enhance internal communications, and maintain our SharePoint system. Your work will also contribute to fundraising efforts and donor engagement, helping us build strong external partnerships.
Key Responsibilities
· Provide high-level executive support to the CEO, including diary management, correspondence, and project coordination.
· Organise and service Board and committee meetings, including minute-taking and governance administration.
· Support the Senior Management Team with meetings, reporting, and operational tasks.
· Oversee SharePoint and internal systems to improve collaboration and document management.
· Assist with fundraising events, donor communications, and wider organisational initiatives.
About You
· Proven experience in a PA/EA role supporting senior leadership and Boards.
· Excellent organisational and communication skills.
· Proficiency in Microsoft 365 (Outlook, Word, PowerPoint, Teams, Excel, SharePoint).
· Experience using AI tools to enhance productivity.
· Strong understanding of confidentiality and data protection.
· Knowledge of the charity sector and governance requirements is desirable but not essential.
· Familiarity with AI tools like Microsoft Copilot, ChatGPT, or Notion AI
Why Join Us?
Centre 404 is a vibrant, values-driven charity committed to inclusion and empowerment. You’ll be part of a supportive team, with opportunities for training and development—especially in digital and AI tools. Evening and weekend work may occasionally be required, with time off in lieu provided.
Closing Date - Monday 22nd September 2025
How to apply: Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria. Join us in making a difference. Apply now and help shape the future of Centre 404.