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Working within the Cyber Security Team, you will actively monitor DLP tooling and respond to incidents where appropriate. You will also have a good understanding of general technical support tasks, and be able to support local colleagues when needed.
You will play a key role in protecting the organisation's sensitive information by monitoring, investigating, and responding to data loss prevention incidents using Microsoft Purview and related security tooling. You will assess alerts, support incident handling, and work with colleagues and third parties to reduce data protection risks and improve controls.
Alongside your DLP responsibilities, you will also provide hands-on IT support to users within the Bishopthorpe office, helping to resolve technical issues and ensure a reliable local IT service. This will involve working closely with internal stakeholders, suppliers, and support partners to deliver practical, user-focused outcomes.
- Monitoring data loss prevention alerts and incidents through Microsoft Purview and associated security tools, ensuring timely review, triage, investigation and resolution.
- Investigating potential data handling breaches, policy violations and suspicious activity, escalating issues where appropriate and supporting incident response activity.
- Analysing DLP events and trends to identify recurring issues, control gaps and opportunities to strengthen data protection arrangements.
- Assisting with the development, implementation and continuous improvement of DLP policies, rules and processes in line with organisational and regulatory requirements.
- Providing advice and guidance to users on the appropriate handling, sharing and protection of sensitive information.
- Liaising with internal stakeholders, managed service providers and third-party suppliers to support the investigation and resolution of security and data protection incidents.
- Producing clear and accurate records, reports and documentation relating to DLP incidents, user issues, remediation actions and service activity.
- Supporting local users within the Bishopthorpe office by providing first-line and second-line IT support for hardware, software, account access and general technical issues.
- Maintaining local IT equipment and end-user devices, ensuring they remain operational, secure and fit for purpose.
- Co-ordinating with wider IT teams and external support partners to resolve escalated issues and maintain continuity of service for local users.
- Assisting with the setup, installation, replacement and support of end-user devices and office-based IT equipment where required.
- Ensuring that all support activity is delivered in accordance with IT service standards, cyber security requirements, data protection obligations and organisational policies.
- Communicating effectively with users and stakeholders, providing clear updates, managing expectations and delivering a professional and customer-focused support service.
- Contributing to continuous service improvement by identifying opportunities to enhance user support, security monitoring and operational processes.
- Supporting other cyber security and IT operational activities as required by the needs of the team and wider department.
Essential
Knowledge/Experience
- Experience of monitoring, investigating and responding to security or data-related incidents
- Experience of using Microsoft Purview, Data Loss Prevention tools, or similar security technologies
- Experience of providing hands-on IT support to end users in an office environment
- Experience of working with third-party suppliers and internal stakeholders to resolve technical issues
- Knowledge of data protection principles and the secure handling of sensitive information
- Experience of documenting incidents, support activity and remediation actions clearly and accurately
Skills & Abilities:
- Ability to investigate, analyse and resolve technical and security-related issues in a structured manner
- Ability to prioritise workload and respond effectively to competing demands
- Strong communication skills, with the ability to explain technical matters clearly to non-technical users
- Ability to build effective working relationships with colleagues, users and external partners
- Good attention to detail and ability to handle sensitive or confidential information appropriately
- Ability to work independently whilst also contributing effectively as part of a wider team
- Strong customer service skills and a practical, user-focused approach to support
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
The Role
At The Law Society, data plays a critical role in helping us better understand our members, improve our services, and make informed business decisions. As a Data Analyst, you will deliver high-quality insights and reporting that support strategic and operational decision-making across the organisation.
You will work with colleagues from a wide range of teams to transform complex data into meaningful recommendations, helping stakeholders understand performance, identify opportunities for improvement, and measure the impact of key initiatives. You will use a variety of analytical techniques to uncover trends, diagnose the root causes of business performance fluctuations, and provide evidence-based recommendations that drive action.
The role will involve developing automated dashboards and reporting solutions using tools such as Power BI and Databricks, enabling stakeholders to monitor key performance indicators with confidence. You will design and evaluate pilots and A/B tests, quantify the impact of service improvements and communications, and build predictive models to forecast future trends and member behaviour.
Working closely with the Data and Governance team, you will support data quality initiatives, helping to identify and resolve data issues while contributing to the maintenance of a trusted, single source of truth. You will also play an important role in increasing data literacy across the organisation by supporting colleagues to access, understand and responsibly use data and insights in their day-to-day decision-making.
This is an exciting opportunity to contribute to the successful delivery of data products across The Law Society while helping to advance our analytical maturity and data-driven culture.
What we're looking for
We are looking for an experienced analyst with a strong track record of turning data into actionable insights and business value. You will have extensive experience using Python for data analysis, particularly with libraries such as Pandas and NumPy, alongside strong SQL or Spark SQL programming skills.
You will bring proven experience of creating engaging visualisations, dashboards and reports using Power BI or similar tools such as Tableau or Qlik, with the ability to present complex information in a clear and compelling way to both technical and non-technical audiences.
You will possess excellent numeracy skills and a strong understanding of statistical analysis and modelling, combined with advanced data wrangling, data cleaning and quality assurance experience. Your analytical mindset and problem-solving capabilities will enable you to identify trends, investigate issues and provide practical recommendations that support organisational objectives.
You will be comfortable managing multiple priorities and delivering high-quality work to agreed deadlines. A collaborative approach is essential, as you will work closely with colleagues across teams and functions to understand their needs and support the successful adoption of data products and insights.
Experience of working with tools such as DevOps, Jira and GitHub would be advantageous, as would an understanding of data governance, data security and regulatory compliance. Most importantly, you will be proactive, curious and committed to continuous improvement, with a passion for helping others make better use of data.
What's in it for you
This is an excellent opportunity to work with colleagues in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Judy Howarth on
Thank you!
Position: Business Intelligence Lead – Engagement and Income
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £45,226 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You will start at our entry point salary of £45,226 per annum, increasing to £48,053 after 6 months service and satisfactory performance and to £50,879 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it is this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research, and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you will be able to make a difference.
About this job
We are in a pivotal moment in how we use data at the MS Society. Following investment in a new CRM and data infrastructure, we are building our strategic analytics capability, one that shapes how we engage, communicate with, and support the MS community and our supporters.
We are looking for a Business Intelligence Lead for Engagement who is, first and foremost, a strong analyst. Someone who's built propensity models, next best action logic, or lifetime value analysis, and who understands how to turn that thinking into segmentation, selections, and audience strategies that improve engagement and fundraising outcomes. You will lead a team and shape how we understand our audiences, turning that understanding into action.
What you will be doing
- Applying advanced analytical techniques e.g. propensity modelling and next best action, to understand audience behaviour and inform engagement and fundraising strategy
- Overseeing selections and segmentation for income and engagement activities and journeys, ensuring they are accurate, timely, and grounded in real analytical insight
- Leading a team of analysts, developing their skills in advanced analysis as well as delivery
- Partnering with fundraising, marketing, communications, and digital teams to embed data-driven decision-making
- Building dashboards and reporting that go beyond tracking KPIs to actively changing how decisions get made
- Contributing to our wider data maturity journey as we build out the Data and BI function
What we are looking for
- Significant, hands-on experience designing, building, and applying advanced predictive analytical techniques that directly inform engagement and income decisions
- Strong hands-on experience with CRM systems, FastStats, and Power BI, together with proficiency in SQL
- Experience developing and managing a team, providing data and advisory services across an organisation
- Excellent analytical, problem-solving, and communication skills — able to make complex information accessible to a range of stakeholders
- Experience in a data-driven marketing, engagement, or fundraising role
If you are excited by the idea of building an analytics function from a strong foundation, and shaping how it grows from here, we would love to hear from you.
Closing date for applications: 5pm on Friday 4th September 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
