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Contract: 12 month fixed term contract, part time (21 hours per week)
Salary: £21,490 - £28,488 per annum (FTE £35,817 - £47,479)
London Weighting Allowance: £2,373 per annum (£3,954 FTE) for London-based employees
Location:Hybrid working from either Burford, Oxfordshire or Victoria, London
Closing date: Sunday 20 September 2026
Interview date: 29, 30 September or 1 October 2026
Are you an experienced Business Analyst with a passion for improving systems, shaping future solutions and delivering meaningful change?
Blue Cross is embarking on an exciting project to review and replace its Practice Management System (PMS), the technology that supports our veterinary hospitals and clinical services. We're looking for an experienced Business Analyst to help us understand our current processes, identify future requirements and support the selection of a new system that meets the needs of our organisation for years to come.
This is a unique opportunity to lead a significant discovery and procurement project, working across veterinary, clinical, operational and support functions to help shape the future of service delivery at Blue Cross.
We are recruiting one Business Analyst who can be based from either our Burford or London office. While you may see this opportunity advertised in multiple locations, this is a single 12-month fixed-term role supporting our Practice Management System replacement project.
More about the role
As the PMS Business Analyst, you will lead the discovery phase of our Practice Management System replacement project.
You'll work closely with stakeholders across the organisation to understand how our current systems and processes support service delivery, where opportunities exist for improvement and what capabilities we require from a future solution.
You'll develop a clear picture of business needs across multiple functions, evaluate available options in the marketplace and support the procurement and tender process to help identify the best solution for Blue Cross.
Your work will provide the foundations for one of the organisation's most significant technology investments and will directly influence how we support pets, owners and colleagues in the future.
What you will be doing
- Leading business analysis activities for the Practice Management System replacement project
- Engaging with veterinary, clinical, operational and support teams to understand current processes, challenges and requirements
- Mapping existing ("as is") processes and identifying opportunities for improvement
- Developing future-state process maps and requirements documentation
- Facilitating workshops, interviews and stakeholder engagement activities
- Gathering, analysing and prioritising business requirements
- Identifying functional, operational, reporting and data requirements for a future system
- Researching and evaluating solutions available within the market
- Supporting the development of tender documentation and procurement requirements
- Assisting with supplier evaluation and solution assessment activities
- Producing analysis, recommendations and supporting documentation to inform decision-making
- Working collaboratively with project stakeholders to ensure organisational needs are clearly understood and represented
About you:
You'll be an experienced Business Analyst who enjoys understanding how organisations work and helping them make informed decisions about technology and change.
You will have a strong track record of leading discovery and requirements gathering activities, with the ability to engage confidently with a wide range of stakeholders. You'll be comfortable analysing complex information, identifying opportunities for improvement and translating business needs into clear and structured requirements.
We're particularly interested in candidates who have worked on system selection, procurement or transformation projects and who can balance operational realities with long-term strategic needs.
Experience of working within veterinary, healthcare, clinical or other service-focused environments would be advantageous, although not essential.
Essential Qualifications, Skills, and Experience
- Understanding of operational or clinical service environments
- Proven experience in business analysis across systems, processes or organisational change
- Strong requirements elicitation skills, including workshops, interviews, observation and document analysis
- Experience of process modelling (‘as is’ and ‘to be’)
- Ability to translate business needs into structured requirements and specifications
- Strong stakeholder management and communication skills
- Experience supporting solution design, testing and validation activities
- Analytical thinking and problem‑solving capability
- Understanding of change impacts and supporting adoption
- Ability to demonstrate, understand and apply Blue Cross values
Desirable Qualifications, Skills, and Experience
- Experience working with Practice Management Systems or comparable healthcare systems
- Experience within veterinary or healthcare settings
- Understanding of clinical governance or regulated service environments
- BCS Business Analysis qualification or equivalent
- ITIL Foundation knowledge or awareness of service management frameworks
- Experience working within a not‑for‑profit or complex multi‑service organisation
How to apply
To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria.
We reserve the right to close this vacancy early should we receive a high volume of applications.
Registered Charity
501 - 1000
We believe in a world where all pets enjoy a healthy and happy life with people who love them
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Engineer (Maternity Cover)
Predominantly home-based with occasional travel to locations across the UK.
up to £35,000 per annum
Maternity cover contract – Until 30 April 2027
35 hours per week, Mondays to Fridays. Part-time hours considered.
Closing date for applications: 27 September 2026
First interview: 8 October 2026 (Online)
Second interview: 15 October 2026 (Online)
Office facilities are available (Tuesday to Thursday) at our Newark office at The Kiln, Waterside, Mather Road, Newark, NG24 1WT for those within easy travelling distance.
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
About You
As Data Engineer, you will play a crucial role in supporting the work of The Wildlife Trusts by maintaining and enhancing our data pipelines and infrastructure. You will be responsible for ensuring the effectiveness, efficiency, and scalability of the federation wide data service system, a data lakehouse, providing key insights and solutions to support decision-making across the organisation and federation, responding to the needs of Wildlife Trusts and the delivery of our 2030 Strategy.
Working collaboratively with various teams, you will develop data management solutions and products, new use cases, forecast data volumes, and ensure cost-effective service maintenance. You will be integral in enabling us to leverage data for operational and strategic success and in supporting a strong community of practice within the federation of Wildlife Trusts.
As Data Engineer, you will be responsible for managing and optimising data pipelines, cloud services, and providing data-driven solutions to support business needs.
To excel in this role, you should be highly motivated, detail-oriented, and passionate about people focused data engineering and analysis. You will have experience in a data engineering role, ideally with practical experience or the ability to upskill in cloud services like Azure, Databricks and ESRI, as well as excellent proven proficiency, SQL and Python. Ideally you would have a familiarity with developing pipelines which support Analysts who use RStudio, Power BI and/or GIS. You will have experience or the ability to up-skill in administering data services linked to the Data Lakehouse holistically, such as GitHub, Power BI.
You will work closely with and on behalf of teams across the Wildlife Trusts to ensure our data systems are secure, optimised, scalable, and cost-efficient. You should have a solid understanding of data security to ensure compliance with best practices. Excellent communication skills and the ability to work collaboratively with cross-functional teams are essential. If you are a problem solver with a can-do attitude and a passion for data, we encourage you to apply for this exciting opportunity to become our Data Engineer.
