Information support manager jobs in bexhill on sea, east sussex

Join the Bone Cancer Research Trust to lead our trusts and foundations fundraising, securing c.£500,000 per year to support life-changing bone cancer research and patient services. You’ll shape a strategic fundraising programme, building multi-year partnerships while delivering immediate income targets.

We’re looking for a proactive, strategic fundraiser with strong relationship-building and analytical skills, confident representing BCRT externally, developing compelling proposals, and spotting long-term opportunities.

As a leader, you’ll inspire your team, bring fresh ideas, and connect funders with real impact, helping us deliver vital support for patients and families affected by primary bone cancer.

Commercial Sales Manager

Full time – 37.5 hours per week

Annual Salary £43,931 plus car allowance/travel expenses £3,400p.a plus excellent benefits

Location – Remote

Are you an experienced sales professional looking to use your skills to work within a meaningful and rewarding environment?

This is an exciting opportunity to join a growing charity as we have ambitious plans to grow our income so that we can develop and deliver our services to help our fire families. To do this, we are seeking a Commercial Sales Manager to join our Commercial Sales team to be at the forefront of our commercial strategy, driving revenue and profitability across our range of commercial activities.  

Playing a key part in managing and developing client relationships, this role is ideal for someone who thrives on building relationships. It’s a pivotal role with a focus on diversifying and increasing our income, identifying new business opportunities whilst ensuring the sales strategy is aligned with charity goals.

This is a visible, field-based role with a requirement to travel across the UK, working closely across the charity with other team members and externally with our partners, ensuring efforts are aligned, providing feedback to influence our product and service offerings.

To be successful in this role you will have:

• a proven track record of meeting and exceeding sales targets 
• strong commercial acumen
• the ability to analyse markets trends and competitor activity, proactively identifying new and exciting opportunities for us to explore
• excellent interpersonal and communication skills to build new and strengthen existing relationships
• competent market research, report writing and financial analysis skills and will use these to support your activities and contribute to the overall business reporting environment.

This role will work across the UK and therefore a flexible approach is required to support our commercial activities and there will be some occasional evening and weekend working as required within the scope of the role.

The post is subject to a disclosure check with the Disclosure and Barring Service.

We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.

How to apply

Please apply through our recruitment portal, providing both a CV and a covering letter which clearly outlines why you are interested in joining our team and how your skills and experience fulfil our criteria for this role.

More information about us and the role can be found on our website. 

The closing date for applications to be received is 9am on Thursday 4 September 2025. 

First stage interviews will take place via MS Teams, on 11 September 2025, with second in person interviews to take place on 17 September 2025 (Please note this will be held at our Head Office in Basingstoke) where a presentation will be required.

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, regrettably we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

SHINE is a membership organisation offering free services and support to over 14,700 members living with spina bifida and/or hydrocephalus, normal pressure hydrocephalus (NPH), and associated conditions.

We currently have 750 members living with NPH and this is growing significantly each month. This role will provide a specific focus on the area of NPH, whilst also supporting wider Shine activities. 

Main purpose of role 

Deliver a high-quality service to and facilitate opportunities for, individuals living with NPH/dementia and their families/carers through Shine membership across England, Wales and Northern Ireland. 

Empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community and their local networks. 

Raise awareness of NPH across Health & Social Care professionals and the public. 

Support the planning and delivery of the annual NPH Awareness Week. 

As part of a high performing team, support Shine to be recognised as the number one provider of support for NPH outside of the NHS. 

Promote and support all Shine’s services and activities. 

Shine will offer you: 

• Support to learn & develop by accessing training in NPH and dementia 

• Regular working hours, and no shift work (some very occasional weekends or evenings) 

• A competitive salary of £28,471 (pro-rata for part-time hours) 

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours) 

• Opportunity to purchase additional annual leave 

• Additional annual leave due to length of service 

• Broadband allowance 

• Life insurance after 12 months’ employment 

• Access to our Employee Support Programme

Please see the full Job Description & Person Specification below and on our website.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

If you would like to discuss the role, please contact Janet VanValkenburg, Normal Pressure Hydrocephalus (NPH) / Dementia Manager by email to arrange a convenient time for a call. 

Closing date: Sunday 7th September at 11:30pm

Interviews:  Friday 19th September (virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Help shape a kinder world for animals

Are you a relationship-builder with a passion for making a difference? We’re looking for a Philanthropy Manager to lead our high-net-worth giving strategy, with a special focus on Donor Advised Funds (DAFs). In this role, you’ll build meaningful connections with Wealth Advisors and DAF Managers whose clients have the potential to give £100k or more—all in support of our mission to end animal cruelty.

You’ll work closely with our Senior Manager of Major Gifts and Senior Director of Fundraising, Marketing and Operations to launch and grow our DAF strategy in the UK. Together, you’ll help expand our reach and deepen our impact by engaging generous individuals who share our vision for a more humane world for animals.

This is a fantastic opportunity for someone who’s proactive, strategic, and confident working with high-net-worth individuals. You’ll also collaborate with our program teams to gain a deep understanding of our unique approach to animal welfare—and bring donors closer to the heart of our work.

Essential Responsibilities 

• Develop and implement ongoing strategies for Humane World for Animals’ growth in private philanthropy amongst wealth advisors, individuals and DAF managers in the UK, ensuring a strong ROI and including setting appropriate KPIs to monitor progress and measure success. 
• Align the UK DAF strategy with the broader high net worth engagement strategy , collaborating with colleagues to maximise impact. 
• Build Humane World for Animals’ UK DAF portfolio: identify, cultivate, solicit and deliver significant relationships and partnerships with wealth advisors and DAF managers. 
• Conduct outreach to wealth advisors outside the Humane World for Animals network who may not yet be familiar with our work and raising our profile with this specific audience, including via networking and events opportunities. 
• Formulate and implement individual strategies for developing key DAF partnerships and initiatives around programmatic priorities, mobilising necessary internal and external resources to ensure all partnerships are effectively executed and partners’ needs are fully met. Includes proposal development work. 
• Act as an internal expert on the DAF landscape within the UK, bringing this to bear when developing proposals and ideas with programmatic staff. 
• Contribute to internal collaboration on breakthrough solutions that can deliver social impact at scale for complex philanthropic relationships which span a variety of mechanisms of giving. 
• Partner across revenue streams (including corporate partnerships, foundations, and major gifts) to maximise and leverage fundraising opportunities. 
• Lead on our high net worth income from individuals;  identify, cultivate, solicit and deliver significant relationships. 
• Develop working relationships with program staff in order to identify funding opportunities and access program information that can be used to cultivate and steward wealth advisors. 
• Stay abreast of key issues and trends in the international aid and wealth advisor community. 
• Use our CRM (ROI Solutions) to track all DAF activity and revenue and activity projection in line with our data protection and privacy policies. 
• Effectively represent Humane World for Animals to external audiences for both fundraising and profile elevation. 
• Identify opportunities to represent Humane World for Animals on panels and events of interest to wealth advisors, including strategising around Humane World for Animals specific-events to engage wealth advisors. 
• Strategic engagement with senior stakeholders to support donor engagement. 

A successful candidate would have strong communication skills—both written and verbal—will be key, along with the ability to connect authentically with a wide range of people. You’ll be confident working independently, but also enjoy collaborating across teams to make things happen. At Humane World for Animals, we pride ourselves on our warm, supportive team environment, where everyone’s ideas are valued and we work together to achieve our shared mission.

If you’re an ambitious self-starter who wants to change the lives of animals around the world, we’d love to hear from you!

Please note:
Round 1 interviews: 2nd September.
Round 2 interviews: 5th September.
Both online/remote.

This role at Relate - Family Action

Relate at Family Action is here to promote safe, supportive relationships for all and support everyone to strengthen the relationships that mean the most to them.

For over 150 years Family Action has seen first-hand the power of family to shape lives, for better and worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. Whatever family means or looks like to us, ultimately, it's relationships that matter – and the quality of our relationships affects the quality of all our lives.  

This is a pivotal role responsible for crafting and executing strategies and campaigns that promote both the Relate brand image and overall marketing efforts to support the achievement of sales targets across a range of counselling services (both B2C and B2B), training products, charity retail outlets and other income streams.

We are looking for a marcomms ‘all-rounder’: someone who can take a strategic view as well as being ‘hands-on’ in the delivery of marketing support to the wider Relate team. 

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.

The Role: Operations Manager

As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.

You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.

Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.

This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.

Responsibilities:

• Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.

• Train and support staff and volunteers to use key systems:

  • Bitrix24 (CRM).

  • VCC by Call Handling (Helpline telephone app).

  • Three Rings (Helpline rota scheduling).

  • Microsoft Teams/Zoom (video calls).

• Extract and report on data from key systems to support monitoring and evaluation.

• Support recruitment and onboarding of new staff and volunteers.

• Help develop and implement new policies and procedures to support quality and consistency.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

Location: Remote (based in England & Wales with occasional travel required for biannual team days in London, termly Support Coach Team meetings in various locations, and twice termly vists to facilitators in various locations). Due to location of regional hubs, we would encourage applications from the Bristol, Liverpool and Manchester areas.

Salary: £28,665 - £30,765 pro rata (£22,932 - £24,612 actual)

Hours of work: 4 days a week (28 hours)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us​

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support Coach role involves:

• Supporting volunteer facilitators by coaching them through the opportunities, challenges and obstacles of running a Kids Matter programme
• Training and upskilling facilitators by helping run events and develop new resources
• Working with the wider Kids Matter team to encourage and strengthen Kids Matter’s church partnerships

At Kids Matter, we are committed to delivering effective coaching. All Support Coaches are given the opportunity to go through the coaching accreditation process with ICF to become an Associate Certified Coach (ACC). Kids Matter provides the support and supervision for this to take place, and will cover the cost of the accreditation if the individual remains employed as a Support Coach for the two years following applying for accreditation. If the individual leaves before two years, a percentage of the accreditation cost will be required to pay back.

About you

Are you someone who enjoys coming alongside others, encouraging and challenging them as they learn and grow? Do you have a strong understanding of the disadvantages many families face in the UK? Can you sensitively and effectively communicate with people from a wide variety of backgrounds and experiences? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision to see every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Support Coach position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 4pm Monday 1st September 2025. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

Job Title: Skills and Employability Adviser

Location: Hastings, covering the East of the County

Salary: £25,497 - £30,476 pro rata, depending on experience

Hours: 22.2 hours per week (3 days per week)

Contract: Permanent, Part-time

Reports to: Youth Employability Services Team Leader

 

 

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

· Ethical – We work with professionalism, honesty and integrity

· Passionate – We reach out enthusiastically to all who need out support

· Innovative – We inspire, enhance and improve

· Collaborative – We engage, support and share with others

You can click here to learn more about us.

The Youth Employability Service

CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.

 

The Team

The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

 

About the Role

 

We are seeking a dedicated and compassionate Skills and Employability Adviser.

You will support a caseload of young people aged 16 to 18 with part of your caseload being Care Experienced young people who are either not in education, employment, or training (NEET), or at risk of becoming NEET. You will guide them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions.

Working across the East of the county with schools and FE Colleges you will play a key role in ensuring that young people —particularly those with Care Experience, receive the tailored guidance and support they need to progress confidently into further education, training, or employment. Your work will align with East Sussex’s Virtual School and Through Care team. You will build positive working relationships through co-located working, and accurate input into relevant databases.

You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. You'll also act as a champion for relevant opportunities and resources—ensuring young people, parents, providers, and wider stakeholders are aware of what’s available and how it can help.

 

About You

 

This is a fantastic opportunity for someone with experience working with NEET, Risk of NEET young people or with Care Experienced young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

 

 

Minimum Criteria

 

· An understanding of the needs, and challenges faced by young people who are not in education, employment or training

· Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting

· Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders

 

 

Essential Criteria

· A willingness to travel with a full UK drivers’ licence and use of own vehicle

· Experience working with young people

· Demonstratable experience of engaging and supporting young people who are NEET or at risk of NEET

· Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals

· Experience of assessing individual needs, develop action plans, and monitor progress

· Skilled in managing a varied caseload and maintaining accurate and confidential records

· Understanding of the post-16 education, training, and employment landscape

· Ability to build trust and maintain regular, consistent contact with young people

· Self-motivated and able to work independently as well as part of a team

· Competent in using IT systems, databases, and digital communication tools

Employee Experience

A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training.

You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most.

At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.

Benefits of working with us

Our employee benefits include:

· 30-33 days holiday, plus bank holidays

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Benenden private healthcare cover

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Friday 22nd August 2025

Application review date: Monday 25th August 2025

Interview date: Interviews are being held on Monday 1st September 2025

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitmentATcxk org

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency.

We have a role available for someone to join our small but mighty team to deliver high-level support to our CEO and Deputy CEO, helping them achieve their strategic priorities by managing their calendar and emails, supporting them with prioritisation of tasks and managing key projects. A smaller part of the role will be to provide support as a Team Manager, which will entail coordinating team meetings and away days, and supporting with the administration of projects.

We are looking for a detailed-oriented, highly organised and proactive individual who loves the idea of helping fast-paced, ambitious organisations work more smoothly and effectively. You should be able to manage multiple priorities, work well both independently and within a team, and bring a solutions-focused approach to challenges. We are looking for someone who already has experience of working as an EA with senior leaders. 

Specifically, you will be supporting with tasks such as:

• Managing the CEO and Deputy CEO’s emails and calendars

• Supporting the CEOs to manage projects and prioritise tasks

• Creating meeting agendas and capturing minutes and action items

• Creating and sending invoices 

• Arranging travel and any reimbursements 

• Booking meeting rooms at London co-working space 

• Arranging team away days 

• Coordinating regular meetings with team members and Associates 

• Coordinating speaker briefings and follow-ups

• Assisting the CEOs with social media posts 

• Supporting key projects to ensure timelines and deliverables are met 

• Managing and scheduling internal and external meetings, working closely with other administrative and support staff in many cases

• Maintaining confidentiality in all matters 

Core skills/attributes we are looking for:

1. Organisation: Highly organised, with prior experience of supporting senior leaders

2. Discretion: Able to handle confidential information professionally 

3. Multi-Tasking: Someone who is able to and excited about supporting the management of multiple projects

4. Communication: Clear and concise writing and verbal communication, with the ability to engage with a wide range of stakeholders 

5. Synthesis: The ability to gather inputs for meeting agendas and to synthesise key points and action items 

6. Entrepreneurial: Someone who wants to bring ideas about how to organise and improve the workplace they are in

7. Values match: Committed to social justice, climate action and anti-oppression

As part of this role, you will have up to 25 days paid annual leave, a professional development budget and be part of a great team. We believe that we can be a really good employer for people of all backgrounds and hope we will get applications from people from a range of backgrounds.

Salary: circa £40k, depending on experience

Location: UK-based, with ability to travel into London on occasion. This is a remote position, with optional access to a co-working space.

Contract: Initially 12 months with a view to extend to permanent depending on contracts

Hours: 4–5 days a week, spread across Monday to Friday.

Application deadline: 31 August 2025

Interviews and assignments: On a rolling basis throughout September 2025

Stage 1: Submit application via CharityJob

Stage 2: Shortlisted candidates will be invited to a short initial video call interview with either the CEO or Deputy CEO to discuss your experience and what excites you about the role. 

Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.

Stage 4: As part of the final interview stage, you’ll be invited to a full interview. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in this exercise.

Who You Will Meet:

As part of the interview process, you will meet our CEO Yasmin Ahammad and Deputy CEO Aditi Shah. For more information, see impatience.earth.

DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace.  The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.

We are looking for skilled administrators to provide support for our Programme Delivery and Corporate Governance teams (although there wll be close working and crossover in the two roles).  We are happy to discuss job share or part time working if preferred.

The roles are fully remote, with some attendance at team away days and conferences/meetings where required.

Please see the two Job Descriptions attached with this posting for further information about what is involved in the roles.  If you wish to apply for a particular role, please state your preference in your intial cover letter. 

If you would like further information about either role, please contact Jule Brennan via the recruitment address listed.

The National Youth Agency is looking for a new Policy and Public Affairs Manager to join our Policy, Insights and External Affairs Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,000 - £42,000 per annum, depending on experience
Remote: This role is homebased with travel for meetings, events and conferences and staff residentials.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
This is a unique opportunity to shape the future of youth work in England. As Policy and Public Affairs Manager at the National Youth Agency (NYA), you’ll play a central role in influencing national policy and driving change that impacts young people’s lives.
 
We’re looking for a dynamic and strategic individual to join our Policy, Insights and External Affairs Directorate. You’ll work closely with the Head of Policy and Public Affairs, line manage the Policy and Public Affairs Officer, and collaborate with colleagues and sector partners to deliver a bold and proactive policy agenda that champions youth work in policy making. Your work will ensure the voice of the NYA and the youth sector is placed at the heart of national policy and funding decisions.
 
This role is central to driving NYA’s policy impact: you will lead high-profile policy projects, build strong relationships with political and policy stakeholders, produce influential written outputs, curate strategic events, and represent the organisation at key external engagements. You’ll also be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates - using these insights to shape our influencing and advocacy efforts.
 
This is an exciting time to join the NYA. Your work will directly contribute to meaningful change for young people, helping to secure the recognition, investment and support that youth work deserves.
 
Key responsibilities for this role will include:
 

• Work with the Head of Policy and Public Affairs, Policy and Public Affairs Officer, and key internal and external stakeholders to help design, manage and deliver a cutting-edge policy agenda and stakeholder outreach programme
• Line manage the Policy and Public Affairs Officer, delegating work effectively and supporting their professional development
• Identify and build positive relationships with key political and policy stakeholders who are critical to advancing our mission and amplifying the voice of the youth work.
• Manage policy projects, including drafting project plans, timelines and budgets, in collaboration with key internal and external stakeholders
• Monitor the shifting national policy and political landscape, including parliamentary inquiries, consultations, political briefings and government announcements, and advise internal and external stakeholders on opportunities and risks
• Provide the secretariat for the National Youth Sector Advisory Board (NYSAB), convening the youth sector with government departments
• Build strong relationships with peer organisations and stakeholders and identify opportunities for collaborative working to further NYA’s mission
• Organise high-quality events and policy seminars to raise the profile of the organisation
• Manage the creation of a range of high-quality written outputs for various audiences, including policy briefings, blogs and consultation responses
• Work closely with the Head of Policy and Public Affairs and Local Policy and Partnerships Manager to connect and align our national and local policy influencing and work
• Represent the NYA at external meetings and events
• Please refer to our Candidate Pack for more information on the role and the requirements.

 
Why Work for NYA?
 

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:
 
To apply, please submit the following via our online application platform by 11:59pm on Sunday 14th September 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
• We will request data for our EEDI monitoring purposes, providing this is optional.

 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
REF-223415

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

 

About the role

As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

 

What we’re looking for

· Experience supporting older/vulnerable adults, including those with complex needs

·Knowledge of tenancy management and housing-related legislation

·Excellent interpersonal skills and a compassionate, person-centred approach

·Ability to work under pressure.

·Ability to work independently and as part of a team.

·Strong organisational skills and confidence using IT systems

· Understanding of safeguarding, health and safety, and GDPR

· Ability to work flexibly across multiple locations

· Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

Job title: Professional Communities Manager

Reporting to: Director of Membership

Line Manager Responsibility for: Professional Communities Co-ordinator

Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.

Salary: £41,603 - £45,470 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.

Working hours: Full-time 37.5 hours.

Application Closing Date: Wednesday 27th August 2025, 12 noon.

Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.

Job overview

The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.

This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.

The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.

Key responsibilities

 Strategic Development and Continuous Improvement

• Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
• Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
• Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.

Community Content Curation and Management

• Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
• Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
• Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
• Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.

Community Engagement and Facilitation

• Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
• Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
• Actively promote member engagement through community platforms and other channels, driving participation and interaction.

 Stakeholder Relationships

• Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
• Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
• Manage relationships with sponsors where appropriate, ensuring alignment with CST values.

Digital Platform and Event Management

• Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
• Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.

Data, Insight, and Reporting

• Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
• Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.

Team Leadership and Development

• Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
• Encourage learning and development across the team to ensure consistently excellent member service.

Adaptability and Wider Contribution

• Contribute to broader membership engagement strategies and initiatives.
• Undertake any other duties as required by the Director of Membership to support CST’s mission

Why Access Social Care Exists 

Every day, millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.

About the role 

This role plays a key part in supporting the smooth and efficient running of the team’s day-to-day operations. It offers a varied mix of administrative and coordination responsibilities, providing vital support across the organisation and helping to keep processes running seamlessly. From organising travel and meetings to managing internal systems and supporting communications, this role is ideal for someone who enjoys working collaboratively, staying organised, and being at the heart of a busy, purpose driven team.

Responsibilities

Travel and Logistics Coordination

· Coordinate and book travel, hotels, flights, meeting rooms, and refreshments, for team members and organisation-wide activities

· Maintain clear and accurate records relevant to bookings and logistics

Administrative and Systems Support

· Handle ad-hoc administrative requests as required by team members

· Process and fulfil Adobe-related requests, such as document editing, file conversion, or e-signature tasks

· Offer internal meeting and event support for organisation-wide meetings, ensuring they are diarised and attendance is managed

Inbox and Data Management

· Monitor and respond to the Enquiries inbox, ensuring all communications are handled promptly and professionally.

· Oversee CRM data management, ensuring records are accurate, up-to-date, and compliant with data protection policies

Events and Engagement Support

· Assist with planning and delivery of internal events, including logistics, attendee management, and on-the-day coordination

· Coordinate and execute mailouts to stakeholders or members as needed

Compliance

· Maintain the gift and hospitality register as required

· Manage organisational memberships and subscriptions, ensuring timely renewals and accurate record keeping

· Distribute incoming post to relevant departments or individuals and keep records as necessary

Team Support

· Provide support to the Executive and Governance Officer as required in any duties which you could be reasonably expected to perform in line with this job description

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

 

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Requirements

Personal attributes you will have

• Purpose driven with a commitment to our mission and values
• Commitment to working within the principles of equity, diversity and inclusion
• Discretion  when handling sensitive information, including managing gift registers
• Solutions-focused approach with a commitment to delivering high-quality support
• Flexible and adaptable, able to respond to changing priorities

Experience you will have

• Proven experience in an administrative or office support role
• Experience with CRM systems and data management best practices
• Desirable
  • Experience using Monday (the website)
  • Experience in event coordination and/or project support is advantageous

Skills you will have

• Ability to work independently and collaboratively as part of a team
• Strong organisational skills and the ability to manage multiple tasks and priorities effectively
• Ability to produce accurate, high-quality work
• Proficient in Microsoft Office Suite and familiarity with Adobe software
• Effective written and verbal communication skills for interacting with internal and external stakeholders
• Demonstrated problem-solving skills with initiative in responding to  adhoc  or changing requests

Knowledge you will have gained

• Familiarity with CRM systems and data management best practices
• Knowledge of confidentiality requirements and best practices for handling sensitive information
• Desirable
  • Basic understanding of event coordination and project support processes

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement. We will ensure that we avoid unconscious bias in our shortlisting process by using the CharityJobs Anonymous tool. To apply, please provide the following documents:

• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification
  • In your supporting statement, please also include brief examples that demonstrate the following:
    • Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
    • Your experience using tools or systems to help organise meetings, travel, or internal processes.
    • An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role.

Please ensure that your full name and contact number are included in your application documents. This will enable us to contact you if you have been successful to the next stage of the recruitment process.

If you want support applying, contact us using the email address above.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process:

Closing date: 25th August 2025 at 11:59pm

Interviews will take place via Teams on Monday 8th September & Tuesday 9th September

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of essential skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these essential criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the essential requirements for the role and indicate in your application email that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.