Information support volunteer volunteer roles in elephant and castle, greater london

Job description

We need dedicated volunteers to work at our Olympia store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: £0.01-£0.02 per year

Benefits:

• Free or subsidised travel
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Are you keen to make the workplace fun and engaging for our great people providing great care through the power of cycling?

• An expected time commitment of twice a month
• Volunteer role, expenses paid
• Location: West London

 Using your own bicycle to live by your own values and love of cycling and embed them into the role

 Confident in speaking with others and encourage others to model same behaviours

 Create, promote and maintain a Trustwide Bicycle User Group

 Organise a group of specific ride events with the support from the Travel and Transport Department, encourage people from under-represented groups to take part

 Promote events through advertisement and branding with the support of the Communications and Facilities team.  An expected time commitment of twice a month

 Adhere to the relevant policies and procedures of the Trust, including Infection control, Health and Safety, Safeguarding, Equality and Diversity, Data Protection and Confidentiality policies

 Opportunities to get involved in other areas of the Trust’s work, including our NHS careers

At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts. We aim to raise as much awareness as possible about MS, to ensure that people with MS have the support and information they need.

We've been successful in securing funding from Wales and West Utilities for a 'test and learn' Community Connections project (covering Wales and the South West of England) which will run until March 2026. 

Community Connections aims to: 

• Connect people with, and affected by, MS across Wales and the South West of England (Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire) with services, activities and resources to enable them to live well with MS.
• Develop links with local service providers which enable people with, and affected by, MS to access support and activities in their local areas, whilst improving connections within the community
• Provide information and guidance on a range of subjects, including advice about finances, cost of living-related information, energy efficiency information, carbon monoxide awareness and the Priority Service Register. 

As part of the project, we’re looking for volunteers to deliver MS Awareness sessions to partner organisations that the project will signpost to (such as Citizens Advice Bureau). MS Awareness volunteers will help us to ensure that these partner organisations are equipped to support people with MS (who will be accessing their activities and services). To help people to understand how people with MS feel.

Here’s an overview of what will be involved - 

• Delivering talks (via Zoom/Teams) to organisations to increase their understanding of MS and its symptoms. 

• Signposting to the relevant MS Society team for further information and practical support, as required.

• Note taking and helping us understand how effective sessions were 

• Attending regular volunteer support groups, where you will debrief and share experiences with other volunteers, as well as receive support from your supervisor.

We will support you to develop the skills you need for this role which will include an induction into all the areas outlined. You will have a chance to discuss your role and any additional needs you may have with us.

Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.

An enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to help others. The volunteer needs to hold a professional level diploma in counselling and have training and experience working with individuals with eating disorders.

Activities

• To provide therapeutic support to young women (aged 18-30) with eating disorders
• One-to-One counselling sessions will aim to support the individual to improve self-confidence, identify and resolve negative thought processes, implement constructive coping strategies and empower them to fulfil attainable life goals
• To develop and promote a positive relationship with the women within allocated caseload
• To keep up-to-date with development in the field of counselling and eating disorder therapy
• To manage appropriate professional boundaries in the relationship
• To maintain records for monitoring, evaluation and tracking purposes plus service evaluation
• To take responsibility for own professional development

Requirements

• Hold a professional level diploma in counselling
• Hold professional membership with BACP, UKCP or equivalent
• Have own regular supervision with a qualified supervisor
• Fully trained in eating disorder therapy and previous experience supporting individuals with eating disorders
• This role requires us to carry out a check through the Disclosure and Barring Service for the Enhanced DBS

Commitment 

This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. Ideally weekly one-to-one sessions for a minimum of 3 months.

Support 

•  Volunteers receive a thorough induction and have access to any relevant in-house and external training
•  Reasonable travel and lunch expenses will be reimbursed
• The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons.

Bromley Experts by Experience runs different events for our members, and for the wider local Deaf and Disabled Community. Most events are monthly – apart from our annual Disability Pride. Events offer opportunities for Deaf and Disabled people to share ideas, feedback on local issues and get to know each other. Each event has two members of staff present, organising the agenda, setting up the room and supporting the tech to include online attendees. 

Welcome Volunteers help event attendees have a comfortable, accessible experience. They greet attendees arriving by taxi, direct people around the venue, pop the kettle on, and say hello to those coming along for the first time. Right before, and right after the event can get busy, having someone to specifically welcome attendees, and get them settled in, makes a big difference! 

What is involved:

Our Community Events include monthly Coffee & Chats – where members can socialise and meet new people and Forums – where members can share their lived experience and feedback on local services. 

• We send event dates, regularly in advance, and ask you to indicate which you can do. We’ll then check shortly before if anything has changed – we understand it sometimes does! 
• On the day – attend the relevant venue, for the events you are supporting. 

Staff will ask you to support attendees, by doing one or more of the following: 

• Meeting attendees from taxis and show them into the venue. 
• Greeting attendees as they come into the event space. 
• Helping attendees find a seat. 
• Making new or nervous attendees feel comfortable and welcome. 
• Introducing new attendees to each other or to staff at the event. 
• Asking if attendees would like a drink and popping the kettle on. 
• Letting people know where the toilets and other facilities are. 
• Handing out and collecting feedback forms. 
• Taking attendees back to taxis after the event closes. 

IMPORTANT: As a Deaf and Disabled People’s organisation, our regulations require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

When / Where / How often?:

• We ask Welcome Volunteers to help at a minimum of two events each year. 
• Monthly events (Coffee & Chat and Forums) happen at Community House, South Street, Bromley, BR1 1RH on selected Thursday afternoons between 2pm to 4pm. Check the events page of our website for dates. 
• For monthly events, you will usually be needed at the start and end. 
• We ask Welcome Volunteers to arrive by 1.30pm. 
• You are welcome to stay for refreshments, or to go and come back. (You need to return by 3.55pm ready to help attendees leaving).

What you will get out of it:

• Receive a Volunteer Welcome and ongoing support from X by X.  
• Meet new people and be part of a team.  
• Experience of inclusive and accessible events. 
• Practice your interpersonal and communication skills. 
• Out of pocket travel expenses and free refreshments during the event. 
• Know you are part of creating a more accessible experience for attendees.

What we ask of you:

• Attend the events and meetings that you agree you are available for, and if something changes in your availability, let us know as soon as you can.
• Treat everyone with respect and in an inclusive way.  
• Follow event staff instructions on the day. 
• Volunteer at a minimum of two events each year. 
• Be on time and let us know if you’re running late. 
• Be available for the duration of the event, unless otherwise agreed. 

Key skills and qualities

• A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability. 
• Lived Experience of disability (can be self-identified)
• An inclusive, non-judgemental attitude. 
• Able to make people feel included and relaxed. 
• Comfortable with people and communicating in a way that is accessible to you. 

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

We drive, shop, provide companionship and carry out light gardening for over 200 members who live in Kew (West London) to help them live as independently as possible. We are looking for Volunteer Companions. The aim of KNA's Companionship programme is to provide social, emotional and practical support, and relief from isolation for local Kew people who are mostly older people with mobility issues. The objective is to offer support on an on-going basis through friendship.

As long as we can find a willing volunteer, we can help our members.

Benefits to volunteer:

So many people don't have family who live close to them. We connect people who want to help, with people who need help. It's a win, win. Those who volunteer feel more engaged with the people within their own local communities. And those people who ask us for help are able to get to appointments, see their friends and get out and about.

The role of Volunteer Clerk

The Clerk attends board meetings, provides effective administrative support to the Council, ensures the Council is properly constituted, and manages information and document control effectively in accordance with legal requirements. This is a flexible role which for the most part can fit around the existing commitments of a volunteer.

About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds. 

What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.

There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people. 

However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes. 

We believe that all young people are gifted and talented, regardless of their background. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!

If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:

• Have a passion for helping children and young people

• Provide online one-to-one tutoring support for 1 hour week

• Build pupil confidence in Maths.

• Have strong subject knowledge (confident enough to tutor up to GCSE)

• Work collaboratively with other tutors and mentors

• Have a minimum of an undergraduate degree or be working towards this

Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:

• A flexible schedule - you can choose online tutoring hours to suit your schedule

• The chance to grow your contacts and meet like-minded volunteers 

• The chance to make a real difference in the life of a young person.

Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.

We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.

About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds. 

What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.

There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people. 

However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes. 

We believe that all young people are gifted and talented, regardless of their background. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!

If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:

• Have a passion for helping children and young people

• Provide online one-to-one tutoring support for 1 hour week

• Build pupil confidence in Maths.

• Have strong subject knowledge (confident enough to tutor up to GCSE)

• Work collaboratively with other tutors and mentors

• Have a minimum of an undergraduate degree or be working towards this

Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:

• A flexible schedule - you can choose online tutoring hours to suit your schedule

• The chance to grow your contacts and meet like-minded volunteers 

• The chance to make a real difference in the life of a young person.

Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.

We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.

Are you a good listener? 

More than 150,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS.

People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart breaking. MS can get steadily worse, or symptoms can come and go unpredictably throughout someone’s life.

Could you spare one or two hours a week to provide support to those affected by MS? If so, the MS Helpline team would love to hear from you. 

We’re the UK charity for people with MS. We’re fighting for better treatment and care to help people with MS take control of their lives, and we’re funding research that we believe will stop MS for good. We’ve already made important breakthroughs, and big advances in MS treatments are possible within our lifetimes. With your support, we will stop MS. 

Time and Commitment

All of our MS Befriending Volunteers will carry out their volunteering from home. You will provide weekly friendly phone calls to people affected by MS, at a time convenient to you.

We are looking for volunteers who can offer one or two hours a week, providing one or two phone call sessions. There will also be an annual volunteer event and regular volunteer support sessions you will be asked to attend. 

You’ll receive role specific training and the training session will be delivered remotely on Teams.

About you

We do not ask for previous experience although we are looking for people with good listening skills and a clear, warm telephone voice. You will have good IT skills as the role will require use of Microsoft Office Outlook, and online call handling system which you will receive full training on.

We also ask that you have access to a confidential and comfortable working space, to carry out your phone call sessions.

What will you get from volunteering with us?

• A chance to learn new skills
• Meet new people
• Be part of a supportive, caring team
• Ongoing support for your development as a volunteer
• A rewarding role supporting the MS community

Before applying please ensure you will be able to meet the following considerations: 

If you are shortlisted, there will be a 30 minute virtual interview on 30th July. Successful candidates will then need to attend a 2 hour virtual training session on 4th August.

Application closing date – 12pm 25th July

Job description

We need dedicated volunteers to work at our Hampstead store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Committee Members support Age UK by using their skills and expertise in a particular subject area to provide strategic leadership in, and oversight of, relevant areas of Age UK’s work. Committee Members sit on one or more of Age UK’s committees which meet on a quarterly basis and report to the Board of Trustees on their discussions, recommendations and decisions.

Committee Members are volunteers who are not Trustees or Directors of the charity but make a vital contribution to the effective running of the organisation.

We currently have vacancies on three committees, and we welcome applications from people who have the skills, knowledge or experience that will enable them to contribute to one of these areas of our work. We aim to select the successful Committee Members individually over the coming months.

Given the Committees’ role and Committee Members’ responsibilities you will need to have significant senior level experience as well as the relevant functional knowledge and experience described below.

Trading Committee

Trading is an integral part of Age UK’s approach to transforming our income generation and generating sustainable income levels so we can support more older people more effectively. Age UK operates a retail estate across England, including 275 shops. It also provides oversight of all trading activities delivered by retail and exercises Age UK’s oversight of Age Co - our trading subsidiary which is 100% owned by Age UK, and gifts its profits to the charity, provides products and services to people over 50 including insurance products and Independent Living Solutions. 

We are seeking a Committee member who has the strategic vision to help us explore how our retail offering (both in-store and online) could extend across our mission to drive the charity’s cut-through and competitive advantage.  You will bring your own significant experience of large-scale multi-channel retail as well as a sound understanding of the current retail landscape, including both challenges that exist and strategic opportunities that can be explored.

Technology, Digital and Cyber Sub-Committee

The Technology, Digital and Cyber sub-committee supports the Age UK Finance, Risk and Audit Committee.  It has oversight of matters relating to our work in the technology and digital space, both in the way technology supports our internal processes and in how it co-delivers our charitable work and income generating activity. The subcommittee also has a significant focus on cyber-security. 

We are looking for a sub-committee Member with strong experience in the delivery of data and digital strategy and transformation. In this oversight role we are looking for someone who can see the bigger picture and has the vision to challenge and steer Age UK on the capability of data and digital to deliver Age UK’s strategy now and into the future. If you’re passionate about the power of data to transform lives, please come and share your skills and expertise with us.

Investment Sub-Committee

The Investment sub-committee supports the Age UK Finance, Risk and Audit Committee by providing primary oversight of the charity’s investments, defined benefit pension scheme position and the charity’s investment property assets. 

We are looking for Committee Members with senior level experience of Defined Benefit Pension Schemes, to oversee the interests of Age UK (the employer), including setting the long-term strategy for the scheme to move to self-sufficiency and ideally a buy out in due course.

Commitment Required 

The initial commitment would be for a two-year term. Membership can be renewed for two further terms of three years, subject to approval. The maximum tenure is for three terms totalling eight years. The overall time commitment is on average 1-2 days per quarter for each committee.

Application Process 

To apply for the role of Committee Member, please submit a Word version of your CV and a covering letter via the apply button, outlining your skills and experience demonstrating your suitability for and interest in the role. Please clearly indicate which Committee you are interested in. 

Please see the Committee Member recruitment pack for full details of duties and responsibilities.

Closing date for applications – Thursday 7th August, 2025

Additional information

Age UK is committed to safeguarding everyone we work with and expect all Committee Members to share this commitment. We take safeguarding very seriously and where appropriate candidates may be asked to undergo checks. 

Candidates with a disability can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person’s disability. During recruitment, this might mean accessing the job pack in large print, changing the time, location or format of an interview etc. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the candidate with disabilities to best meet their needs.

If you require reasonable adjustments, at any stage of the recruitment process, please contact the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform appointments.