Information support volunteer volunteer roles in epping forest, tyne and wear

We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.

The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.

Key Tasks and Objectives

• Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
• On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
• Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
• Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
• Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
• Support the content team in creating SEO-optimised articles and pages.
• Provide monthly reports on SEO performance and suggest improvements.
• Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.

Key Skills or Qualifications

• Excellent understanding of SEO principles and search engine algorithms.
• Proven experience in conducting SEO audits, strategy development, and implementation.
• Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
• Previous experience in digital marketing, content strategy, or technical SEO.
• Ability to perform keyword research and competitor analysis.
• Familiarity with HTML, CSS, and content management systems (ideally Django framework).
• Strong analytical skills and attention to detail.
• Excellent written communication and reporting skills.
• Evidence of organisational skills, with good attention to detail.
• The ability to work independently, turning recommendations into action without needing constant oversight.
• A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
• Passion for creating inclusive and accessible digital spaces.
• Highly organised, self-motivated, and able to work independently.
• Enthusiastic about supporting a small charity.
• Willing to learn, adapt, and collaborate with a supportive team.

Desirable Experience

• Experience of Google Ads for nonprofits.
• Experience of using Django framework websites.
• Familiarity with accessibility best practices and inclusive web design.
• Experience working with or volunteering for nonprofit / charitable organisations.
• Demonstrable IT skills, particularly Google Drive and Microsoft.
• Good research and information management skills.
• An understanding of the charity sector and/or fundraising.

Key Benefits

• Volunteer as part of a forward-thinking, supportive team.
• Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
• At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
• Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
• Building your network and forming connections with like-minded people and organisations.
• Enhance your CV and gain skills that are transferable to a variety of career paths.
• Receive training and ongoing support from our team.
• Experience the personal satisfaction and fulfilment that comes from helping others.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

Remote Family Support Volunteer – Live Chat

We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.

Organisational values:

Mission: We build better family lives together.

Vision: Families should have access to active support and understanding. 

Values: Trustworthy, Compassionate and Collaborative

Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.

Supervised by: The Shift Supervisor

 Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:

·Provide emotional support to family members via our live chat service

·Use the Family Lives support model and tools to provide an empathic responses

·Ensure that all service users receive a high quality experience

·Sign post users to other agencies for information and additional support

·Complete conversation data records

·Alert the shift supervisor to any difficult situations

General: Volunteers should be willing to:

·Attend the relevant volunteer training

·Maintain confidentiality and adhere to the other policies and procedures of the organisation

·Participate in regular support, supervision meetings and learning sessions as agreed

For home based volunteers only:

·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home

·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties

 Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.

Location: working remotely from home

 You need to be a UK resident.

Supervision and Support:

·Supervision during shifts

·Debrief after every shift

·1 to 1 supervision every 6 months

·Staff available outside of shift within office hours

·Annual review

The Benefits of Volunteering:

·Satisfaction in making a real and lasting difference to families who are struggling

·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience

·Being part of a team of Family Lives volunteers and staff

·Personal development

·Opportunities to meet and interact with a wide range of people

·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre

·Flexible hours

Volunteer Person Specification. We are looking for individuals who:

·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role

·Have an ability to respond empathically to emotional content

·Good written and verbal communication

·Have good keyboard skills and IT skills, with a minimum of 45 wpm

·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting

·Have a fluent, descriptive and expressive use of English

·Can remain open minded and non-judgemental

·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures

·Willing to commit to attending regular supervision and support sessions

·Willing to work as part of a team

·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.

Typing Task Prior to Application for Live Chat

Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 45 words per minute. 

Please take a screen shot and send it across with your application

You can have up to 3 attempts and decide which result you would like to forward as part of your application

Typing task

Go to the website typingtest

You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).

We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.

Our next training groups are:

Tues 16th Sept = Please note different day

Wed 24th Sept

Weds 1st Oct

Weds 8th Oct

Wed 15th Oct 

 10am - 2pm 

Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.

Volunteers are at the heart of everything we do and we'd love you to join us. We have a huge number of exciting and rewarding roles from directly supporting an animal in your home, or one of our centres across the UK, to supporting our shops and educational services. You may even wish to belong to our Pet Loss Support line. Find out more about the ideal role for you. Volunteering is fun and rewarding. We have centres and shops across England and Wales where you can get involved. Just search Blue Cross Volunteering for more info. Thank you. 

Hours: Variable – depending on individual circumstances and what people can do

Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire

Main Tasks:

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Support our regular wellbeing/peer support walks

· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere

· Encourage conversations among participants, offering a listening ear

· Be attentive to the well-being of all participants during the walk

· Offer information on YBTC services

· Attending occasional training sessions or volunteer meetings organised by YBTC

We are looking for people who are:

· Are warm and non-judgemental

· Reliability – are punctual and committed to scheduled walks

· Collaborative mindset to work effectively with staff and volunteers

· Basic physical fitness to complete the walks, awareness of the needs of participants with

different mobility/health conditions

We can offer you the following:

· Full induction and ongoing training

· Ongoing support and supervision in your role

· Opportunity to learn new skills and meet new people

· The satisfaction of making a positive impact on those affected by brain tumours

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region

every week.

Our charity values are: Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Helping with event preparation

· Manning checkpoints

· Walking support

· First-aid support

· Marshals

· Support drivers

· Helping with community stalls

We are looking for people who are:

· Warm and non-judgemental

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Good team players, able to work with other staff/volunteers

· Reliable and able to commit to agreed requirements

We can offer you the following:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

About Yorkshire’s Brain Tumour Charity

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are:

Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.

We are delighted to have secured funding to deliver a 24-month befriending programme. This exciting opportunity will support the delivery of our ambitious five-year strategy by: 

• Promoting Independence - ensuring more older people can stay independent for longer 

• Providing Connection - enabling friendship and social connection for olderPeople 

The befriending service will be provided through 2 different strands which aim to support older people in different ways based on the needs identified via an assessment. 

Clients will enter the strand that is most appropriate to their needs.

• Strand A: We will offer a local face-to-face service of up to 1 hour for 26 weeks. Strand A provision would be appropriate for older people who have experienced a recent life event, such as a hospital admission, bereavement or home move and who need time limited support and guidance to connect with suitable services and activities.

• Strands B: We will offer ongoing support either face-to- face of up to 1hour or by telephone between 30 minutes and 1 hour. Strand B provision is for older people leaving Strand A that require long term support or for those who are identified as needing ongoing face-to-face or local telephone befriending support on entry to theprogramme. 

Purpose of Role 

• Arrange and carry out assessment for new service users within the befriending service using the Guided Conversation approach, in order to gather appropriate information about the older person, their needs, and what a befriender will be expected (and not expected) to do. 

• Ensure that the person wants a befriender, has given consent, confidentiality has been discussed, and the person is able and willing to join the service. 

• Ensure that volunteers and service users are well-matched and that the service runs safely, effectively, and in line with organisational standards. 

Key Tasks 

• Carry out a needs assessment for new service users referred to the befriending service. It could be a telephone-based discussion or review of a referral form or a home visit. 

• Gather key information such as visit preferences, activity interests, potential risks, and any unmet needs. 

• Complete assessment forms and input information into the online database 

• Refer service users to other services where appropriate 

• Match service users with suitable volunteer befrienders 

• Introduce befriender and service user, and carry out a 6-week review with both parties 

• Maintain accurate records and liaise with staff throughout the process 

Skills and attributes Required 

• Good communication skills with a friendly approachable manner. 

• Confident using IT 

• Empathy and understanding of older people. 

• Understanding loneliness and social isolation. 

• Consistency and reliability.

• Understanding of Confidentiality. 

• Understanding of and empathy with the needs of older people. 

• Patience and Sensitivity. 

• Confidence to deal with emergencies. 

• Record keeping.

• Ideal for students studying Health & Social Care, though open to all. 

Support Provided 

• You will be inducted in cohorts with other volunteers. 

• Training for the role is provided including Safeguarding, Making Every Contact Count, Sexual Harassment and Building a positive volunteering experience and other more. 

• Ongoing support including regular supervision by the Volunteer Manager. 

• Goup supervision with other volunteers. Groups supervision is a safe place where you can share experiences, challenges, and successes, process emotion and learn from each other. 

• Reimbursement of agreed expenses.

• Access to an AGE UK Discount portal provided by Aon.  

• Monthly volunteer newsletter. 

• We hold an annual Volunteer Award event where we celebrate and recognise the contribution of our Volunteers! 

• Access to in-house training opportunities 

• You will receive supervision and support throughout your course placement from your named supervisor 

Benefits 

• Make a Real Difference: Have a direct impact on the lives of Making a Difference: Volunteering allows you to have a tangible impact on someone's life, particularly those in vulnerable situations. Helping older people can provide a strong sense of accomplishment and purpose. 

• Emotional Rewards 

• Intergenerational Connections 

• Learning and Skill Development 

• Enhancing Career Prospects 

• Building Empathy and Compassion 

• Giving Back to the Community 

• Social and celebration events 

• Placement Support: Ideal for Health & Social Care students—gain placement hours with supervision and guidance from a named supervisor 

• Insight into Care Needs. 

Commitment 

• We expect a minimum of 6 months commitment but would ideally prefer more of a longer-term commitment.

• Weekly commitment 2 to 3 hours.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Camden Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help  them improve their wellbeing. 

Why do we need you? 

Advocacy volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or  by email), assess what support clients need and help them access the right service for them.  This might be with us, a partner or another external service. 

Our admin team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our admin team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the  services we offer. Given the demand that we face, volunteers help us do that. 
 

What activities will you be involved in?  

As an Advocacy Volunteer, you will work alongside staff and fellow volunteers to provide practical support, advocacy, and guidance to individuals accessing our services. Your role is essential in helping service users navigate various systems, simple applications, access key entitlements, and receive the support they need to improve their circumstances.Your key responsibilities will include:

• Client Support:

  • Assist clients in completing applications for:

    • Free bus transportation

    • Oyster cards (60+ and 65+)

    • National Insurance Number (NIN)

    • Nursery, school, and college admissions/registrations
       

• Signposting and Referrals:

  • Ensure service users who cannot access our services are signposted or referred to appropriate external organizations.
     

• Information and Guidance:

  • Help clients and referrers understand the services we offer and how to access them effectively.

• Administrative Support:

  • Undertake various administrative tasks as identified by the team.

• Expanded Duties (as experience grows):

  • Assist with additional basic applications not listed above.

  • Support clients with simple letter writing and documentation.

  • Take on other relevant duties as needed.  

Location & Schedule:

• This role is based in our Deptford office, specifically during Thursday drop-in sessions.

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in  south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has  been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants • Have regular support and supervision from the Business and Operations Officer • Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the  opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communication skills

• Proactive and able to use own initiative 

• Organised and methodical in their work 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum  and/or immigration system to apply. If you need additional support to apply or volunteer,  please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri) for at least six months. 

How can you apply? 

If you are interested in this role, we would love to hear from you. Please apply via CharityJobs. 

Volunteers will be required to provide two referees and undergo a basic DBS check.

This is an unpaid volunteer role.

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

We know that the right support at the right time makes all the difference.

Family Lives provides targeted early intervention and crisis support to families who are struggling.

Purpose of the role:

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.

Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.

Our volunteers often tell us how rewarding their time with us is.

You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.

We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.

We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.

Module One = Tues 16th Sept

Module Two = Wed 24th Sept

Module Three = Weds 1st Oct

Module Four = Weds 8th Oct

Module Five = Wed 15th Oct

10am to 2pm

You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.

We are recruiting for a Helpline Volunteer to join our team in the National Domestic Abuse Helpline Team.

Job Title: National Domestic Abuse Helpline Volunteer

Location: Homeworking
Salary: Voluntary role and therefore Salary not applicable
Contract type: Voluntary

Hours: 3-4 hours per week. We are currently looking for candidates who can support us for shifts between 10am-10pm. Any day, Monday – Friday and 10am-6pm Saturday & Sunday.

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Helpline Volunteer to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. For further information on the key accountabilites for this volunteering role, please see our job profile document.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 18 August 2025

Interview Dates: From Monday 8th September 2025 to Thursday 17th September 2025 (online)

Volunteer Befriender: Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham

Do you have experience with young children and have two hours to spare a week?

Are you a compassionate and reliable person who wants to make a real difference in the lives of families?

Home-Start WKCHF is looking for volunteers to support parents and children who are facing challenges such as isolation, mental health struggles, or financial difficulties.

About the Role

As a Home-Start volunteer, you will provide emotional and practical support to families with young children in their own homes. Your role may involve:                                                                                                                                                     

• Offering friendship, a listening ear and encouragement
• Helping parents build confidence in their parenting skills
• Providing practical support such as accompanying families to appointments, family hubs or groups
• Signposting to additional services and community resources

What We’re Looking For

• A friendly and non-judgmental attitude
• Experience parenting or caring for children
• Good listening and communication skills
• Commitment to volunteering for two hour per week for a minimum of six months
• Willingness to attend free preparation course and undergo a DBS / reference checks

What We Offer

• Free Volunteer Preparation Training Course
• Regular 1-to-1 supervision and ongoing support
• Additional training opportunities to enhance your skills and experience
• Reimbursement of travel and out-of-pocket expenses
• Volunteer Social Events
• A chance to develop new skills and meet like-minded people
• The opportunity to make a lasting impact on families’ lives

Join Us!

ABOUT THE ROLE

Working closely with the Grants Managers and under the Head of Fundraising and other members of the senior Volunteer Grant Team, the Grants Coordinator (Unpaid Volunteer) will research, write grants, maintain, and coordinate fundraising efforts for AHO, with a target of a £5m yearly income by the end of 2030.

ROLE DESCRIPTION

The role of Grants Coordinator (Unpaid Volunteer) will research, maintain and coordinate

• Research, write and manage a pipeline of trusts and foundations, aid grants and public sector tenders and contracts that offer unrestricted and programmatic funding.
• Initiate new and manage existing relationships with trusts and other grant-making bodies through emails, calls, meetings, and attendance at events.
• Organise and lead regular fundraising meetings with the Head of Fundraising and the senior team.
• Write and lead on applications, bringing together information and expertise from colleagues as necessary.
• Lead and manage the reporting process to existing funders, bringing together input from colleagues as necessary.
• Attend and assist with public-facing events organised by AHO or others when necessary.
• Work with the senior team to write compelling concept notes and presentations for new areas of work.
• Work with staff and Volunteers across AHO to produce compelling and successful fundraising bids.
• Closely monitor deadlines for applications and reporting, proactively and confidently liaising with relevant staff for timely and high-quality submissions.
• Identify new opportunities for unrestricted and project funding from a range of sources, including trusts, grants and charitable foundations; European, national and local government; individual supporters; and commercial opportunities. 
• Develop and maintain general content and resources in line with branding, such as presentations and texts for staff to reference and share with potential funders.
• Contribute to quarterly Board papers through pipeline updates and the CEO's report.
• Contribute on an ad hoc basis to any other reasonable activity as requested by senior staff.
• Very occasional travel to Africa and other Diaspora for work with our sister organisation, AHO EU and to regions in England where colleagues are based.

PERSON SPECIFICATION

Key Competencies

•   Experience in awarding, managing or applying for grants.
•   Experience in awarding, managing or applying for grants.
•   Strong knowledge of UK, EU, and US legislation, accounting requirements and good practice relating to grant awarding and reporting.
•   Experience in using a CRM system or database.
•   Experience in efficiently managing and delivering grant-funded projects and programmes in low settings
•   Ability to work unsupervised, a motivated self-starter, with robust problem-solving, administrative, and multi-tasking skills and is good at follow-through.
•   Excellent analytical and quantitative skills, with the ability to assimilate and digest large volumes of information.
•   Strong attention to detail and strong organisational and project management skills, with the ability to manage workload effectively and to work with changing priorities and time pressures.
•   Ability to occasionally adjust working hours to fit with multiple time zones as required.
•   Strong written and communication skills.  You will be able to present information in a compelling way through proposals, memos and PowerPoint presentations. 
•   Ability to communicate effectively with people from different cultures and backgrounds
•   Desire to contribute to new ideas and ways of working to develop improved models, processes and use of technology in grant-making.
•   Outstanding partnership management skills, with the ability to support and establish highly collaborative internal and external partnerships.
•   Experience with databases/grant-management systems is desirable but not necessary.
•   Financial and budget management skills are desirable but not necessary.
•   Ability in English, French, Arabic, Portuguese, Swahili, and Chinese is desirable but not necessary.

Admin Support Volunteer – Keep the Heart of MINDSET Beating

Are you organised, reliable, and passionate about making a difference behind the scenes? Do you believe that small actions can create big impact?

MINDSET is a bold new charity empowering men to speak up, grow, and thrive. We will be offering peer-led support, practical workshops, and a community built on courage and connection. Now we’re looking for an Admin Support Volunteer to help keep our operations smooth and sustainable.

Why MINDSET Needs You

• Every movement needs structure—your support helps us stay focused and responsive.

• From inbox to calendar, your skills will help us reach more people and build trust.

• You’ll be part of a team that values empathy, clarity, and grassroots impact.

Your Role: Admin Support Volunteer (Remote)

You’ll be the organisational backbone of MINDSET, helping with day-to-day admin tasks that keep the charity running. Whether it’s managing emails or coordinating schedules, your work will help us stay connected and effective.

Key Responsibilities:

• Monitor and respond to emails with warmth and professionalism.

• Schedule meetings, workshops, and volunteer onboarding sessions.

• Organise documents and maintain digital filing systems.

• Support communications between trustees, volunteers, and partners.

• Help streamline internal processes and improve efficiency.

Who We’re Looking For

• Organised, reliable, and detail-oriented.

• Comfortable with email, calendars, and basic document tools (Google Workspace, Microsoft Office, etc.).

• Passionate about mental health, inclusion, and grassroots change.

• Approx. 2–6 hours/week(flexible and remote-friendly).

Why Volunteer with MINDSET?

• Be the calm in the chaos—your support keeps the mission moving.

• Collaborate with a visionary, grassroots team.

• Help build a movement that turns vulnerability into strength.

• Gain experience in nonprofit operations and community impact.

Apply Now

Send a short bio and a few lines about why you’d like to support MINDSET behind the scenes.

Deadline: 18th August 2025 before 5:30pm 

Let’s build a stronger MINDSET—one message, one meeting, one moment at a time.

Your quiet strength could be the foundation of someone’s healing journey.

MINDSET Charity