Infrastructure Engineer Jobs

Senior Citrix Engineer

Recruitment Agency Ref: 150775

We are working with one of the G15 Housing Associations to recruit for a Senior Citrix Engineer on a permanent basis. This role will be responsible for supporting and administrating the full lifecycle of Citrix infrastructure operations, services, projects, and initiatives.

Salary: £62,728 per annum
Benefits: 28 days annual leave plus bank holidays, matched contribution pension scheme up to 9%
Location: Central London & SW London

The successful candidate will be responsible for:

• Taking proactive ownership of Citrix infrastructure operations and service management
• Monitoring and managing Citrix related incidents on ITSM
• Managing and maintaining the Citrix Work Plan and the programme of annual maintenance and continuous service improvements
• Accessing clients' needs to ensure effective service delivery
• Maintaining Citrix monitoring and reporting systems
• Producing reports on Citrix infrastructure operations, services, and major incidents

The successful candidate will have:

• Extensive experience of Citrix XenDesktop, Citrix Cloud, Active Directory, Group Policies, Citrix Profile Management, VMware ESX
• Expertise in applications packaging, databases, storage, networking, and security
• Knowledge of PowerShell scripting and automation
• Experience managing complex multi-site Citrix infrastructure operations
• Excellent interpersonal skills to communicate effectively with a range of stakeholders across the business as well as third parties

This client does NOT provide visa sponsorship.

To apply or for more information, please get in touch with Kirsty Mah on 020 7019 8856 or email [email protected]

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Are you passionate about orchestrating seamless IT infrastructure projects that drive real impact? Do you excel in creating collaborative environments where teams thrive? Join us as a Senior Project Delivery Officer and sink your teeth into the delivery of brilliant technology services. 

About the role 

As our Senior Project Delivery Officer, you'll lead the end-to-end delivery of crucial IT infrastructure change and improvement projects, enabling multidisciplinary teams to onboard new technology and processes efficiently. 

Acting as the bridge between technology teams, subject matter experts, and end users, you'll ensure our IT solutions meet requirements and deliver maximum value to Crisis. Collaborating closely with the IT Infrastructure Manager, you'll ensure effective risk management, governance, and change management support delivery objectives. 

Your role is pivotal in ensuring consistent and accurate scoping of projects, from the technology provision for our flagship Crisis at Christmas event to the rollout of Microsoft Intune as an endpoint management solution.

Skills, knowledge, and experience vital to succeeding in this role:  

As the ideal candidate, you possess excellent delivery management skills, with a knack for detailed planning and inclusive, agile execution. Your adeptness at utilising digital tools fosters productivity and collaboration, ensuring projects progress smoothly in the modern digital workplace. With exceptional stakeholder management and facilitation skills, you effortlessly influence at all levels, driving projects towards successful outcomes. Your commitment to change management methodologies and best practices, coupled with your exceptional communication skills, both written and verbal, make you an invaluable asset in our mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Two-days (pro rata) wellbeing days 

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15 September 2024 at 23:55

Interview date: Wednesday 25 and Thursday 26 September 2024

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Closing date: 12 September 2024

Interview Date: TBC

Department:  ICT

Location:  Onsite, Birmingham Hospice Sites, Retail Outlets

Hours: Full time

Duration:  Permanent

Salary:  Corporate Band D, £36,709 - £43,998 per year

DBS Requirement:  Enhanced

“Happy to talk about flexible working”

We are seeking an ICT Field Services Engineer to provide first, second, and third-line support services to our people and maintain and improve our infrastructure. The successful candidate will play a key role in delivering the hospice’s end-user strategy, maintaining fit-for-purpose technology solutions, deploying hardware, and providing first-class support.

In this new and exciting role, you will be required to:

· Travel to our people across the city to our hospice sites, shops or homes to provide in-person services, managing the end-to-end field service jobs, ensuring that all requests are managed through our system and all resolutions meet service level agreements

· Work collaboratively with other professionals in the organisation to devise suggestions for expediting maintenance and troubleshooting procedures, ensuring all documental is completed and all complexities are resolved

· Provide day-today support and have responsibility for the maintenance and upkeep of our hospice and retail shop infrastructure

Requirements:

· You will hold a degree in a computing relating subject or possess specialist-underpinning theoretical knowledge supported by relevant practical experience.

· You will have experience in 1st, 2nd, and 3rd line support, and be a competent and self-sufficient problem solver.

· You will be competent with any operating systems (e.g. Microsoft, Linux, Apple Macintosh), and be able to administer all Office 365 and 365 admin packages, including Intune.

· You will be able to manage multiple priorities and apply project management skills

· You will be highly skilled in Cisco routing and networking and have knowledge of hardware vendor’s equipment such as TP-link, Draytek and Sophos

· You have experience in networking, copper and fibre cabling and be experienced in deploying networking hardware.

· You will be an excellent communicator and be able to build effective relationships at all levels within the organisation.

·           You will be a car owner/driver and have a full UK driving licence

Closing Date: 11 September 2024

Ref 6830

Save the Children UK has an exciting opportunity for an experienced DevOps Engineer to join our forward thinking DDaT team!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About Digital, Data and Technology at Save the Children UK

We have set out an ambitious vision for Digital, Data and Technology (DDaT) at Save the Children.

We see Digital, Data and Technology as the catalysts that will drive our organisational transformation. We want to empower DDaT experts with the agility and customer-centricity to meet the ever-changing needs of their stakeholders, our supporters, and the external context.

We are now working to realise that vision. Our ambitious 3-year strategy sets out to shift us from a traditional IT function with scattered digital and data expertise into a more cohesive user experience-first, product-based approach. As part of a wider organisation change agenda (currently called the Organisation of the Future), we are looking to DDaT to facilitate a lighter process footprint aligned with Agile values, and a digital ready and data enabled workplace.

About the role

This is a technical hands-on role, the successful candidate will be part of a small team whose primary function will be to enable, accelerate and support the developers and testers working on a US/UK multi-tenancy Adobe AEM platform, including supporting on AWS and GCP.

The role will be based remotely with a requirement to be in our Farringdon office for a minimum of 2 times a month.

In this role, you will:

• Provide System Admin support to Save the Children UK with a particular focus on system performance and tuning and supporting User Acceptance testing of its AEM platform.
• Managing, maintaining and patching our cloud infrastructure and availability of services through container-orchestration.
• Ensure that sufficient documentation is in place for all hardware systems in the Integration and Staging environments to enable existing and new team members to support Save the Children UK infrastructure.
• Ensure the effective and efficient use of all Save the Children resources in order to keep costs low and ensure safety in the workplace. Pro-actively pursue opportunities continuously to reduce costs and increase efficiency of the server support function.
• Ensure a globally robust and highly scalable approach to development to support our growing number of global users and services.
• Work with the 3rd Line infrastructure teams to ensure that all systems and support are aligned with technical and business requirements.
• Manage the provisioning/building/configuring/maintenance of environments using automation where possible.
• Keep abreast of new developments in the provisioning / configuration / deployment / monitoring of environments to help shape our DevOps roadmap.
• Other duties as required in line with skills, experience and role.

About you

Technical Skills:

Essential: 

• Good hands on knowledge with AWS and GCP
• Docker / Kubernetes
• Git / GitHub / Bitbucket
• Strong Red Hat & Debian sysadmin skills
• SELinux
• Good CLI and Bash scripting skills

Desirable:

• Jenkins / CircleCI / Bamboo
• Hashicorp Terraform
• Hashicorp Packer
• Good hands on knowledge of TLS
• Nginx / Apache
• Monitoring/Logging/Debugging tools such as Stackdriver or Prometheus
• Experience with AEM
• Experience with Azure and/or 365 services and integration.
• Familiar with scanning for and addressing vulnerabilities

Personal Skills: 

• Ability to work in a team, in a fast-paced environment
• Independent and able to put forward new ideas, innovate and drive the team forward.
• Strong attention to detail, astute diagnostic skills
• Ability to solve issues with clear methods while knowing when to take intuitive leaps
• Strategic and forward planning thought process
• Able to guide technical discussions with both technical and non-technical audiences
• A passion for web, open source development and for helping Save the Children to continue to build a quality best of breed digital presence.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Job Summary 

Reporting to the Head of IT, this position is responsible for ensuring the integrity of the IT network within CARE International UK and the all the European Offices. The 2nd Line Support Engineer is responsible for installing, maintaining and supporting computer communication networks within CARE Offices. This involves outsourced IT capacity of five European Offices and managing the network for an organization of c.200 people working in the UK and in the developing world. The Second line support Engineers main goal is to ensure the smooth operation of communication networks in order to provide maximum performance and availability for users.

The main areas of responsibility will be as follows:

• General Networking (Main focus)
• Network Applications (Main focus)
• Contribute to the improvement of IT support processes and procedures.
• Participate in cloud migration projects, including:
  • Assessing application and data suitability for cloud migration.
  • Migrating workloads to cloud platforms (Azure).
• Assessing application and data suitability for cloud migration.
• Migrating workloads to cloud platforms (Azure).
• Service desk duties and IT support

As a part of CARE International UK's strategic plan, is the Integration of European IT services and business continuity plans, as well as improved communications, will be key parts of this role. With a fully virtualized IT environment (using VMware with a SAN backend), knowledge of this is very important.

The position will involve some travel to other countries within the Care International confederation - This is mainly for IT projects, brief meetings and working groups as required.

Travel will mainly be European based.

Why work for us?

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

The IT team is looking for an enthusiastic, committed, and professional 2nd Line Support Engineer with considerable experience working as a network/infrastructure engineer at various levels. We are looking for an individual with experience in cloud platforms (Azure) and cloud migration methodologies, scripting languages (PowerShell) and knowledge of ITIL frameworks. You will also have excellent technical skills – network/hardware/software with the ability to see things through to completion by using excellent problem-solving and troubleshooting skills. 

About the role

The 2nd Line Support Engineer is responsible for ensuring the integrity of the IT network within CARE International UK and the all the European Offices. The role will also support the full range of IT servers, networking, computer problems, installing and configuring systems, diagnosing hardware/software faults, and solving technical application issues in person or via remote connections. It is therefore essential that the applicant is aware this role requires a wide range of server, O365, application, and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLAs.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Diversity and Inclusion Statement

CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles. 

CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates. 

CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact  the HR Team.

Safeguarding 

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

Closing date for applications: 12th of September 2024 at 11pm.Applications will be reviewed as they are received and interviews may take place before the closing date.The post may close earlier than advertised, if a successful candidate is found.

Interview date: Week of the 16th of September 2024

About Us

Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.

In partnership with 150 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions at home.

Our parental engagement journey with schools starts by focussing on reading. Our digital reading log is an inclusive way for schools and families to record reading, replacing physical reading records.

Our full Maths and English programme builds on the positive habits fostered by our reading log. It replaces traditional Maths and English homework with fun activities which have parent-child interaction at their heart. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively. 

We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.

You can read our 2023 impact report here and see our latest news and blogs here.

About the Role

We are looking for a technologist to help us in the next phase of scaling our web platform and supporting the communities we serve. To date our tech support has all come through an external team, and now we are excited to add an in-house role with significant support from our experienced (part-time) CTO and an external team.

You will work across a range of technologies on a variety of problems, which may include working with the team to triage urgent bugs; making improvements in our testing setup and CI/CD pipeline; understanding and investigating our data; supporting with IT issues; and more.

This is a flexible role in a growing charity, with the opportunity to build and deploy solutions from the ground up. As well as our CTO, the former lead engineer will be on hand to answer questions and support (0.2FTE), and the team developing features has experience working on this app. We will look to expand this team over time as the charity continues to grow.

Our technology

Our platform is built on the following stack, so familiarity with some of these, or equivalents, will be helpful for this role.

• Platforms: AWS, Vercel, Cloudflare

• Frameworks/technologies: NextJS, NestJS (Typescript), GraphQL, Postgres

• Code: Github

• Test: Cypress, Jest, Lambdatest

• Monitoring: New Relic, Zabbix

We also use a range of common cloud systems in managing the IT side of the organisation, including Google Workspace and InTune.

Areas of Responsibility

Monitoring and resolving issues

• Performing root cause analysis of production errors and resolving technical issues (with support from tech lead and development team)

• Communicating with the school partnership team and content development team to understand requirements and keep them updated on issue progress

• Designing procedures for system troubleshooting and maintenance

• Building tools to reduce occurrence of errors and improve customer experience

• Providing level 2/3 technical support

Platform engineering, pipelines and deployment

• Setting up CI/CD pipelines for our products

• Building and maintaining development tools and infrastructure

• Deploying updates and fixes to production environments

• Working on ways to automate and improve development and release processes

• Building and deploying automation and monitoring solutions

• Ensuring that systems are safe and secure against cybersecurity threats

Support with data

• Liaising with the wider team to understand data needs

• Writing and reviewing SQL queries, including to extract anonymised data or report statistics

• Creating data dashboards (potentially with volunteer support)

• Making sure our Postgres database is operating efficiently and reviewing updates

IT

• Support with laptop setup

• Support with issues with a range of cloud services

• Working with users to ensure the tools are meeting user needs and proposing solutions

Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks. 

Data Analyst

We seek to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player

Position: Data Analyst - Data Management & Compliance

Location: Homebased, U.K nationwide

Hours: 35 hours per week

Salary: Circa £30,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: 12 month fixed term contract

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Infrastructure and Service Desk Manager within the Technology Team. The role of the Technical Engineer (Data management and compliance) will work primarily to ensure that we comply with various legislative and regulatory requirements around our unstructured data.

The role will need to heavily engage and work alongside the different business areas to deliver the position's requirements. 

The role will require:

· Good understanding of various data types and data structures.

· Good knowledge of full-text search engines and how Elasticsearch works.

· Utilisation of data management toolsets such as Reveal.

· Knowledge of legislative & regulatory areas and what this means for data management.

· Understanding of data security.

About You

· Experience working in a data management or a technology security role

· Good level of literacy/written communication skills

· Good level of verbal communication skills

· Professionalism and integrity

To fulfil the requirements of the role you must abode within the U.K and have the right to work in the U.K.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of you skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Database Manager, Database Officer, Database Analyst, Reporting Analyst, Data Manager, Senior Fundraising Database Analyst, Data Analysis Officer, Data Insights Analyst, Data Import and Integrity Executive, CRM Data Analyst, Data Analyst – Fully Remote, Remote Data Analyst, Senior Data Analyst, Junior Data Analyst, Health Data Analyst, Digital Data Analyst.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.