Infrastructure engineer jobs in oxford, hertfordshire

Infrastructure Engineer

British Heart Foundation

Greater London (Hybrid)

London, Greater London

£50,000 - £52,500 per year + benefits

Full-time

Contract (18 Months)

Actively Interviewing

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Job description

As one of our team of Infrastructure Engineers you’ll possess in-depth knowledge of implementation to review and maintain the organisation’s technology infrastructure, interfacing closely with the business to understand and support their needs.

You’ll provide technical expertise to build, deliver and improve solutions required to enhance business function, information security and infrastructure you’ll proactively monitor the health of the supported infrastructure, and ensure all components are regularly patched, maintained, and work reliably to meet the needs of the organisation. Partaking and leading activities to continually improve service effectiveness you'll ensure security is maintained at the highest standards achievable.

Working arrangements

Please note this is a fixed term contract for 18 months, covering an internal secondment.

This is a hybrid role, where your work will be split between your home and 1 day per week, on average, at our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you

You’ll have strong technical knowledge and practical experience of the following:

Microsoft on-prem and cloud stack (AD/AzureAD, Server/Client OSes, Exchange Hybrid, M365, Intune)
Microsoft Azure cloud services, including Azure Networking, RBAC/IAM and Storage
Microsoft Security stack tools (Defender, Security and Compliance, Purview)
Virtualisation Technologies (VMWare)
Networking Technologies (LAN/WLAN, WAN/MPLS)
Storage Management (physical SAN and software-defined)

With practical experience of securing and hardening platforms, as well as experience of using vulnerability management systems, you’ll also have exposure to SIEM/XDR/MDR systems and knowledge and practical experience of Service Management tools (Manage Engine).

You’ll have significant experience of implementing and supporting Infrastructure technology solutions, as well as practical experience of Security stack systems including but not exclusively vulnerability management. With experience of working in an IT Operations/Service Environment, you’ll have experience in implementing and supporting Azure-based infrastructure solutions, ensuring robust and scalable deployments.

You’ll also have the following skills and knowledge:

Strong attention to detail.
Experience of working in an IT security focused role.
Experience of supporting or implementing retail technology.
Ability to communicate effectively, both in writing and verbally.
Excellent analytical and problem-solving abilities, to identify and fix issues.
Ability to triage and diagnose end user issues efficiently.
Ability to remain calm under pressure and focused on tasks.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

First stage interviews will be a short one-way video interview; successful candidates will then be invited to attend an interview via MS Teams, with final stage interview held at our London offices.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us

Posted by

British Heart Foundation View profile

Registered Charity

More than 1000

Our vision is a world free from the fear of heart and circulatory diseases.

View profile

Posted on: 02 September 2025

Closing date: 15 September 2025 at 23:30

Job ref: 19175

Tags: IT

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Desktop Support Engineer

National Housing Federation

City of London, London (Hybrid)

£30,220 per annum

Full-time

Permanent

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Job description

Salary: £30,220 per annum
Hours: Full time
Contract: Permanent
Benefits:

- 27 days’ annual leave + statutory holidays + 3 closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office location: London
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your above office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Desktop Support Engineer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Complete responsibility for the helpdesk queue. Taking ownership of all calls logged and working with ICT team members to find an effective resolution.
- Installing, troubleshooting, diagnosing, maintaining, upgrading and auditing all applications, hardware and equipment to ensure optimal workstation performance.
- Working with the ICT team to ensure the NHF's ICT infrastructure is effective, up to date, secure, resilient, able to support the current environment but also capable of providing for future developments in technology.
- Ensuring that all systems and configuration documentation is kept up-to-date.

The successful candidate:
The successful candidate will be able to demonstrate:

- Windows Server Administration experience.
- Managing Office365 implementations including MS Teams and SharePoint. Experience of administering Exchange Online.
- Understanding of building and deploying laptop and desktop PCs using a standard image.
- A thorough knowledge of TCP/IP, LANs, WANs and VPN technology.
- Good communication and customer service skills with the ability to listen, engage and resolve colleagues' issues in a friendly and supportive way.
- Good Troubleshooting skills.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 14 September 2025
Interview date: 1st stage: 24 September 2025; 2nd stage: date TBC