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Lead a growing portfolio of support services making a real difference to people affected by gambling harm.
At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement, embracing the insight and knowledge of 'Experts by Experience' alongside evidence-based approaches. As our Head of Support Services, you'll provide strategic and operational leadership across our Triage, Peer Aid, New Beginnings and Affected Other teams, and lead the development of a strong, sustainable London-based service offer that establishes our presence and reach across the capital.
Reporting to the Director of Services and leading a team of service managers, you'll ensure our services are safe, effective, person-centred and delivered to a consistently high standard, while strengthening pathways into and through support and ensuring services meet their contractual, quality and impact objectives.
What you'll be doing
- Providing operational oversight and leadership across our peer support services, with effective line management of service managers and direct reports
- Maintaining oversight of service demand, capacity, waiting times and service user pathways, and addressing operational risks and barriers to delivery
- Monitoring service performance, quality and outcomes, using data and feedback to drive continuous improvement
- Ensuring safeguarding and risk management procedures are understood and consistently applied, and that trauma-informed, person-centred principles are embedded in practice
- Ensuring staff and volunteers receive effective induction, supervision, training and development, and promoting a psychologically informed culture that supports the wellbeing of a lived-experience workforce
- Building and maintaining relationships with commissioners, treatment providers and referral partners, and representing Betknowmore UK at external meetings and partnership forums
- Managing delegated service budgets and resources, and contributing to service planning, forecasting and funding bids
- Championing lived experience and co-production, and promoting equality, diversity, inclusion and equitable access to support
What we're looking for
- We're interested in hearing from candidates who have:
- Lived experience of addiction-related harms, either directly or as an affected other
- Significant management experience within mental health, social care, addiction, recovery, peer support or a related field
- Experience leading complex support services and managing service managers or multidisciplinary teams
- Strong experience of performance management, service improvement and workforce leadership
- A good understanding of safeguarding, risk management and safe service delivery
- Experience working within commissioned or contract-funded services
- The ability to use data and evidence to improve performance and outcomes
- Strong communication, leadership and partnership-working skills, with a commitment to lived experience-led and person-centred practice
A degree-level qualification (or equivalent professional qualification) and substantial senior leadership experience in a relevant field such as mental health, public health or social care is essential. Lived experience of gambling harms, management experience within gambling harms services, experience within NHS or statutory commissioning, and knowledge of NICE guidance, CQC standards or comparable quality frameworks would all be advantageous.
Why join us?
You'll be joining a growing charity making a real difference to people's lives. This is a rare opportunity to shape the future of our support services, build our presence across London, and lead a talented, lived-experience-informed team delivering life-changing support to people affected by gambling harm.
How to apply
Please submit an up-to-date CV and covering letter explaining how your skills and experience meet the Person Specification.
Closing date: 5pm Thursday 27th August 2026
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK has an exciting opportunity for a Legacy Marketing Manager to help shape the future of our legacy fundraising programme. In this influential role, you will lead impactful marketing campaigns that inspire supporters to leave a gift in their Will, building long-term relationships and securing vital future income for children. Working within a high-performing team, you'll use insight, creativity and innovation to grow our legacy pipeline, maximise supporter engagement and deliver outstanding supporter experiences.
Legacy gifts play a transformational role in helping Save the Children create lasting change for children in the UK and around the world. As Legacy Marketing Manager, you will be responsible for delivering multi-channel campaigns and stewardship journeys that inspire action, deepen supporter commitment and grow future income. Working collaboratively with colleagues across Public Impact and the wider organisation, you will help ensure that more supporters choose to leave a lasting legacy for children, enabling our work to continue for generations to come.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The purpose of the Public Impact Group is to build an active community of people in the UK who give money, time and take action to enable lasting change for children.
As Public Income and Engagement, we deliver sector leading opportunities for the UK public to create impact for children. Working closely with colleagues across Public Impact, we deliver a cohesive approach to public engagement that generates income, builds awareness, changes minds and opinions, prompts people to act, and builds deep relationships with supporters. Value exchange is at the heart of our approach.
About the role
The Legacy Marketing Manager is responsible for the successful delivery of the legacy marketing programme, including strategy implementation, campaign execution, budget management and performance against KPIs. You will deliver multi-channel marketing campaigns that help reach new audiences, as well as unlocking the great potential we have within our committed supporter base. You'll be skilled in delivering activity that acquires, converts, stewards and retains legacy supporters to ensure sustainable future income growth. You''ll have expertise in driving legacy consideration, growing supporter value, and growing and strengthening the legacy pipeline to achieve our targets.
Working closely with the Senior Marketing Manager, the Legacy Relationship Manager, and with colleagues across the organisation, you will be accountable for achieving agreed acquisition, conversion, engagement and future income objectives for the legacy marketing programme. You will lead, manage and deliver integrated marketing campaigns, supporter journeys and supporter stewardship across paid media, direct mail, email, telemarketing and events. You'll be data-driven and supporter-led, ensuring all activity contributes to a best-in-class supporter experience that builds lifetime value.
In this role, you will:
- Lead and be accountable for the delivery of multi-channel legacy marketing plans, achieving ambitious KPIs across consideration, conversion, retention and income. Use the most effective channel mix to ensure we target the right individuals with the right message at the right time.
- Work as part of a high-performing marketing team, delivering insight-led, data-driven campaigns and supporter experiences that respond to our audiences' needs and motivations, build trusted long-term relationships, and increase lifetime value.
- Lead and manage the planning, delivery and evaluation of legacy marketing and stewardship activity, including budgets, timelines, stakeholder management, creative development and performance reporting.
- Deliver and manage a programme of paid acquisition campaigns, across digital, press and audio, and support plans to diversify our marketing channel mix, optimising for ROI, CPA and CPC metrics.
- Deliver legacy marketing campaigns and supporter journeys across direct mail, email and telemarketing, ensuring a seamless supporter experience and achieving conversion and retention objectives.
- Deliver and manage a best-in-class legacy supporter experience, ensuring alignment across all supporter touchpoints, to deepen engagement, drive pipeline conversion and increase supporter lifetime value.
- Develop compelling fundraising content and creative that deepens engagement and inspires action across every stage of the marketing funnel.
- Manage content plans and develop marketing assets that inspire engagement and action.
- Proactively identify opportunities for innovation and audience growth.
- Analyse marketing performance and ensure data and insight play a pivotal role in decision-making, embedding a test-and-learn approach to optimise campaigns and ensuring learnings are shared and implemented across Public Income and Engagement.
- Work with Senior Marketing Manager to manage budgets, e.g. supporting expenditure and ROI planning, reporting and re-forecasting.
- Forge excellent relationships with key stakeholders across internal teams, including Marketing, Philanthropy, Community Fundraising, Volunteering, Retail and Supporter Care, championing legacy giving across the organisation and seeking integrated fundraising opportunities.
- Cultivate collaborative relationships with a range of key external partners, including marketing agencies, production companies and fulfilment agencies, and motivate and inspire these partners to deliver their best for Save the Children.
About you
To be successful, it is important that you have/are:
- Proven experience delivering legacy and/or fundraising programmes, with a track record of growing legacy pipelines, increasing conversion and maximising supporter lifetime value.
- Strong retention marketing experience, including developing multi-channel campaigns, audience planning and supporter stewardship strategies.
- Experience designing and optimising supporter journeys that enhance the supporter experience, deepen engagement and drive action.
- Experience delivering integrated marketing campaigns across direct mail, email, telemarketing, SMS and digital channels, including paid search, paid social, audio, print, press and DRTV.
- Strong analytical skills, with experience using data and insight to evaluate performance, optimise campaigns and inform decision-making.
- Excellent project management skills, with the ability to plan, prioritise and deliver complex projects on time and within budget.
- Experience managing external agencies and suppliers, including creative, telemarketing and fulfilment partners.
- Experience developing compelling fundraising and marketing content and creative to drive engagement and response.
- Experience managing campaign budgets, forecasting and reforecasting expenditure.
- Strong numerical, critical thinking and problem-solving skills, with the ability to manage competing priorities and focus on activities that deliver the greatest impact.
- Target driven and results focused.
- Innovative, able to adapt to changing situations and able to apply technical and professional expertise and work effectively with others.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Closing Date: 31st August 2026
Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.
Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).
Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.
What you'll be doing
- Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
- Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
- Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
- Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
- Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
- Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
- Establishing our learning and development framework, including induction, professional accreditation and qualification routes
- Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
- Providing HR risk reporting to the senior management team and, as requested, to the Board
What we're looking for
- We're interested in hearing from candidates who have:
- Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
- Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
- A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
- Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
- Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
- Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
- Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
- Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
- CIPD Level 5 or above, or equivalent demonstrable experience
- Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.
Why join us?
You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £38,000–£40,000 per annum
Location: Remote, with occasional UK travel. The line manager is based in Lancashire.
Contract: Permanent
Working pattern: Full-time preferred, flexible working considered
We expect significant interest in this role and may close the advert early if we receive a strong field of candidates.
What is The Multibank?
The Multibank is a clothes, bedding, baby, hygiene, toys and furniture bank all rolled into one.
Our idea is simple: businesses have surplus products that people need, while local charities and community organisations know the families who need them. The Multibank connects the two — getting essential products to people experiencing poverty, free at the point of delivery and with dignity at every step.
We were founded on the belief that businesses can help solve a social problem while addressing a business challenge. We take perfectly good products that businesses can no longer sell and put them to good use, helping alleviate some of the everyday challenges faced by families across the UK, while keeping products in use and contributing to a more sustainable economy.
While surplus is at the heart of our model, we also welcome product donations and use at-cost purchasing where needed to ensure we can provide the right products to meet demand.
We are a growing national charity, with an expanding network of Multibanks and an increasingly diverse group of business partners. As we grow, we're developing the supply partnerships, systems and processes needed to get more of the right products to more people.
What is the role and its impact?
We're looking for an experienced Supply & Partnerships Manager to take ownership of the day-to-day supply function at The Multibank.
You'll make sure products move efficiently from our supply partners through the Multibank network, while building strong relationships with suppliers and regional Multibanks and continually improving how we manage supply.
This is a hands-on role with significant responsibility. You'll manage the detail of stock offers, allocations and logistics, while also understanding the bigger picture and identifying opportunities to improve our systems, processes and supply base.
You'll work closely with the Director of Supply & Partnerships, taking ownership of operational supply and creating capacity for the Director to focus on strategic supply growth, senior partnerships and supporting the development of the wider Multibank network.
It's an opportunity to play a key role in helping The Multibank scale — ensuring we have the products, partnerships and systems needed to meet growing demand.
What you'll be working on
Supply operations
- You'll own the day-to-day movement of products from initial offer through to allocation and delivery.
- You'll act as the main operational contact for supply partners, providing a responsive and straightforward service.
- You'll coordinate product offers, allocations and deliveries across the Multibank network.
- You'll manage and triage the partnerships inbox, ensuring enquiries are responded to promptly.
- You'll work with Palletline and other logistics partners to coordinate the movement of products.
- You'll track stock movements and proactively identify and resolve issues.
Supply partnerships
- You'll build and maintain strong relationships with existing supply partners.
- You'll identify opportunities to increase the volume and range of support from existing partners.
- You'll prepare tailored partner updates and reports.
- You'll work with the Director of Supply & Partnerships on strategic partner relationships and new opportunities.
Supply development and insight
- You'll develop a strong understanding of product demand across the Multibank network.
- You'll identify gaps and opportunities across supply and demand.
- You'll support the development of new sources of surplus, donations and low-cost purchasing.
- You'll use data and insight to inform supply decisions and help us build a more diverse and resilient supply base.
Systems and improvement
- You'll own and improve the systems and processes used to manage supply.
- You'll identify operational bottlenecks and develop practical solutions.
- You'll improve visibility of supply, demand, allocations and stock movements.
- You'll lead or contribute to projects that enable the supply function to scale.
This job is for you if…
- You have experience in supply, operations, partnerships, account management or a similar role.
- You're comfortable managing multiple relationships, priorities and processes simultaneously.
- You're highly organised, with strong attention to detail.
- You have strong written and verbal communication skills.
- You're confident building trusted relationships with corporate partners and internal stakeholders.
- You're proactive, solutions-focused and comfortable taking ownership.
- You're able to work independently and make decisions with limited day-to-day direction.
- You're confident working with data and using insight to inform decisions.
- You're comfortable working in a fast-paced or growing organisation where priorities and processes can evolve.
- You care about The Multibank's mission and the difference our work makes.
Experience of logistics, surplus redistribution, donations or working within the charity/social impact sector would be advantageous, but you don't need to come from a traditional logistics background. We're interested in transferable experience and people who can demonstrate strong organisation, relationship management, problem-solving and attention to detail.
A growing charity
The Multibank is a relatively young charity that has grown quickly, with an entrepreneurial and ambitious culture. We are now at an exciting stage of development, building our team and putting the structures, policies and processes in place to support our next phase of growth. Many of these are still in their infancy, which means there is plenty of opportunity to shape how we work. To be successful in this role, you'll need to be comfortable with some ambiguity, enjoy finding practical solutions and be excited by the opportunity to help build the systems and processes of a growing charity.
Why join The Multibank?
This is an exciting time to join The Multibank. We're growing our national network and developing the supply model needed to support that growth.
You'll have the opportunity to shape how we manage supply at scale, strengthen relationships with businesses and help build access to the right products for the communities we support.
You'll also have significant autonomy and the opportunity to make a tangible difference in a small, ambitious and rapidly growing charity.
How to apply
Alongside your CV, please provide a short covering statement addressing the following:
- What attracts you to The Multibank and this opportunity?
- Organisation and coordination: Tell us about a time when you have had to manage multiple moving parts or competing priorities to get something delivered.
- Relationships: Tell us about your experience building and managing relationships with customers, suppliers, partners or other stakeholders.
We expect significant interest in this role and may close the advert early if we receive a strong field of candidates.
Additional details
We believe in flexibility and trust. We’re happy to work with the successful candidate to find a working pattern that works for both them and the organisation. This could include flexibility around when hours are worked, alongside the option to consider a slightly reduced-hours arrangement for the right candidate.
We're a small and growing team, so there will be times when collaboration and availability are important, but we focus on outcomes rather than being prescriptive about when or where work is done.
We also recognise that people don't always meet every requirement listed in a job description. If you're excited about the role and can demonstrate strong organisational, relationship-building and problem-solving skills, we'd encourage you to apply even if your experience doesn't exactly match everything we've described. The role involves occasional UK travel, including to meet supply partners, Multibanks and colleagues.
The Director of Supply & Partnerships is based in the North West, and the ability to travel to Preston / Manchester on occasion is advantageous, particularly during the induction period.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Digital Marketing Manager will play a key role in growing Honeypot’s reach, engagement and impact through creative, insight-led and effective digital marketing.
Reporting to the Head of Marketing and Communications, the postholder will lead Honeypot’s digital marketing activity, using creativity, audience insight and data to grow awareness, strengthen supporter engagement and help achieve the charity’s strategic objectives.
This is a varied and hands-on role combining digital strategy with day-to-day delivery. As Honeypot’s Marketing function grows, the role will have the opportunity to take increasing ownership of digital growth, innovation and audience development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Work where it matters most, achieve what matters more
Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.
We're looking for a talented Strategy Manager to help deliver our ambitious 2025–2030 strategy.
Working within our Transformation team, you'll lead high-impact projects, provide insight that drives decision-making, and partner with senior leaders to solve complex challenges. From developing business cases and strategic recommendations to analysing data and driving organisational improvement, you'll play a key role in shaping the future direction of the Trust.
This is a varied role that combines strategy, project delivery and data-led decision-making. You'll lead projects from concept to implementation, turning complex information into clear recommendations and ensuring initiatives deliver meaningful outcomes.
You'll work closely with senior stakeholders across the organisation, providing challenge, insight and support while helping to improve processes, drive performance and deliver our strategic priorities.
This role is a full time, all year-round role, mainly home-based working with travel to our head office in Birmingham and our academies as required. If you're excited by this opportunity but are considering a different way of working, such as a secondment or another flexible arrangement, we'd love to hear from you and discuss the possibilities.
About you
You're a commercially minded problem-solver with strong analytical skills and a track record of delivering projects in complex environments.
You'll be confident working with data, influencing senior stakeholders and managing multiple priorities. You have excellent communication skills, strong Excel and PowerPoint capability, and the ability to translate analysis into practical action.
Experience in strategy, consulting, transformation or organisational improvement would be advantageous, as would experience within education.
Why work for Ormiston?
Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.
We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.
Ormiston, where every member of staff enjoys…
- The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
- Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
- Being part of a team and community where you belong – receiving bespoke and holistic support from a well-resourced and ambitious network of experts and professionals that work at the heart of communities
- A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits
Benefits that care for you
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children and young people in our schools.
When you join us at Ormiston, you can be certain that your work will have purpose and meaning. You can also expect robust and holistic support from us to enable you to excel in your role.
You will have access to an attractive benefits package including:
- 30 days annual leave (rising to 32 days after 5 years’ service)
- Generous pension and life cover
- Access to health and well-being programmes, including counselling service.
- Discounts on retail, travel, and leisure through our benefits platform.
- Free and confidential legal, tax and health 24/7 helpline.
- Cycle to work scheme.
- Automatic pay progression.
- Flexible working arrangements.
And much more as part of a leading multi-academy trust.
If you're excited by this opportunity but are considering a different way of working, such as a secondment or another flexible arrangement, we'd love to hear from you and discuss the possibilities.
The closing date for applications is 9am on 18 August with interviews taking place shortly after.
Early applications are encouraged as we reserve the right to close the vacancy early should a suitable candidate be found. We encourage you to apply as soon as possible.
ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Spear Stockton is a partnership between Spear and Stockton Parish Church!
The Spear Programme offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life. For more information about the programme see the Work with us pack.
We're looking for a Centre Manager to work as part of the Stockton Parish Church team to oversee delivery of the Spear Programme.
Please see attached for full Job Specification
About Spear Stockton
Stockton Parish Church (SPC) is an Anglican Church with an Evangelical Charismatic tradition in the centre of Stockton on Tees. SPC is a diverse worshiping community of around 200 people, a quarter of which are under 18.
Their mission at SPC is: ‘for everyone to know who they are, whose they are, and the difference they are called to make in the world around them’. They launched a 5 year vision in January 2022 to see their worshiping community grow to 500 people and to plant 3 churches. As the 30th most deprived parish in the country, part of their vision is committed to the long-term transformation of Stockton, seeking the peace and prosperity of the town for generations to come. This is expressed through a number of initiatives and partnerships, including the development of the Spear Centre. Spear Stockton forms part of this wider strategy, supporting young people into work and education as a key contribution to the flourishing of the local community.
Centre Manager Person Specification
- Passionate and committed to the vision, values, and purpose of SPC and Spear.
- Self aware and teachable with the ability to accept feedback and change working practices as a result.
- Experience in leading, motivating and developing others, including line management or informal leadership experience.
- Ability to use initiative to solve problems and make good decisions independently
- Strong organisational skills, with the ability to manage workload, prioritise effectively and deliver outcomes against targets.
- Strong written and verbal communication skills
- Friendly, with the ability to build positive relationships and relate well to young people from a range of backgrounds
Key Information:
- Salary: from £27,088 - £31,691
- Full- time or Part-time considered (29.6 hours per week, 4 days, Monday to Thursday)
- A relocation package may be available for the successful candidate, subject to
circumstances and agreement. - A DBS check will be requested in the event of a job offer
- The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms
Recruitment Process
Application Deadline: 14th September
Informal Call
Short Administration Task
Assessment and Interview Day: Tuesday 29th September
If you require any reasonable adjustments as part of the recruitment process please let us know.
When you click 'redirect to recruiter' you'll be re-directed to Stockon Parish Church's work with us page which will give you full details on how to apply and which forms to submit.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £60,000 - £80,000 FTE (£48,000 - £64,000 Pro rata for part-time), commensurate with experience
Contract: Permanent | Part-Time (0.8 FTE) | Year-round (Flexible working patterns considered)
Reporting to: The Head
St Catherine’s is seeking a visionary Director of Strategic Partnerships & Development to join our Senior Leadership Team. In this pivotal executive role, you will lead the strategy for our fundraising, external relations, corporate partnerships, and business development initiatives—shaping the future financial resilience and educational ambition of the School.
You will be responsible for securing philanthropic support, cultivating major donors, developing strategic partnerships and generating sustainable income opportunities. Whether your background is in corporate partnerships, high-value fundraising, commercial growth, hospitality, or professional services, this is an extraordinary opportunity to leverage your relationship-building expertise to make a lasting impact. Prior experience in the education sector is not required.
The Opportunity
As a senior ambassador for St Catherine’s, you will shape and execute an ambitious strategy to diversify income, engage key stakeholders, and maximize the value of the School’s brand and physical assets.
Reporting directly to the Head, you will oversee our Development and Alumnae Relations functions while collaborating closely with Admissions, Marketing, and Finance.
Key Priorities:
- Philanthropy & Major Gifts: Build and steward a pipeline of prospective donors, leading capital campaigns, grant applications, and major gift initiatives across alumnae, parents, and benefactors.
- Strategic Partnerships & Commercial Growth: Identify and secure mutually beneficial collaborations across business, technology, arts, sport, and the wider community.
- Alumnae & Community Engagement: Deliver an exceptional engagement strategy that turns network affinity into meaningful advocacy, mentorship, and support.
- Asset Optimization: Partner with executive colleagues to identify commercial opportunities within the School’s Site Masterplan and facilities.
- Data-Driven Strategy: Champion CRM systems and performance insights to track growth, evaluate potential initiatives, and guide executive decision-making.
About you:
- Senior Commercial Leadership: Proven success in a brand-led, growth-focused, or customer-centric organization.
- Relationship Mastery: Outstanding networking, negotiation, and influence skills with high-net-worth individuals, foundations, or executive stakeholders.
- Strategic Vision & Execution: The ability to translate big-picture strategy into clear, measurable execution frameworks.
- Data Literacy: Comfortable utilizing data insights, CRM systems, and performance dashboards to track pipeline conversion and guide choices.
- Ethos & Integrity: Alignment with St Catherine’s values, a commitment to holistic education, and an uncompromising dedication to child safeguarding.
Why Join Us?
At St Catherine’s, we offer a collaborative environment and a competitive benefits package, including:
- Flexible Working: Part-time (0.8 FTE) with flexible working patterns considered.
- Pension Scheme: Generous employer pension contributions (up to 12% employer).
- Holiday Allowance: 25 days plus Bank Holidays (pro-rata), available to book year-round.
- Fee Remission: Discounted school fees for daughters attending St Catherine’s.
- Health & Wellbeing: Comprehensive Health Cash Plan, complimentary lunches during term time, and a Cycle to Work scheme.
- Convenience: Free ample on-site parking.
How to Apply
Please submit your application online via My New Term by 10:00 AM on Tuesday 1st September 2026.
Please note: Applications will be reviewed on a rolling basis, and interviews may be scheduled prior to the closing date. Early application is strongly recommended.
St Catherine’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening, including checks with past employers and an Enhanced DBS with Barred List check. St Catherine’s is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us turn data into life-changing impact for animals around the world.
We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.
At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.
As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.
Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.
Main Duties & Responsibilities
CRM Oversight
- Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
- Maintain excellent data quality, integrity and compliance
- Support the implementation of CRM best practice across the organisation.
- Ensure data is managed in accordance with GDPR and internal policies.
- Act as the first point of contact for day-to-day CRM queries from colleagues.
Reporting & Insights
- Produce regular fundraising and marketing reports, dashboards and KPI tracking.
- Analyse supporter and donor data to identify trends, opportunities and risks.
- Provide actionable insights to support donor acquisition, retention and reactivation activity.
- Monitor campaign performance and produce post-campaign analysis.
- Support the wider team in evaluating fundraising and marketing performance and supporter journeys.
Segmentation & Campaign Support
- Build audience selections and supporter segments for fundraising and marketing campaigns.
- Work with colleagues to ensure campaigns are accurately targeted and evaluated.
- Support the development of data-driven supporter journeys and stewardship programmes.
- Assist with testing and measuring campaign effectiveness.
Collaboration & Development
· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.
- Support colleagues in making effective use of supporter data.
- Contribute to continuous improvements in data processes and reporting.
- Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
- Occasionally support events and activities outside normal working hours where required.
Essential Skills & Experience
- Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
- Strong Excel and data analysis skills.
- Experience producing reports and communicating insights to non-technical audiences.
- Understanding of audience segmentation and campaign targeting.
- Strong attention to detail and commitment to data accuracy.
- Knowledge of GDPR and data protection principles.
- Excellent organisational and communication skills.
- A passion for animal welfare.
- Ability to work collaboratively within a team.
- Right to work in the UK.
Desirable Skills & Experience
- Experience using Donorfy.
- Experience within a charity or not-for-profit organisation.
- Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
- Experience creating dashboards using Power BI, Looker Studio or similar tools.
- Experience working with email marketing platforms and campaign reporting.
- Full UK driving licence.
Success Measures
Within the first 12 months, the postholder will:
- Improve the quality and consistency of supporter data within Donorfy.
- Deliver regular reporting and insights that support decision-making.
- Increase the use of supporter segmentation across fundraising campaigns.
- Help identify opportunities to improve donor retention and supporter engagement.
- Establish clear reporting processes and dashboards for key fundraising KPIs.
To give vulnerable animals around the world access to free life-saving veterinary care.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an experienced Management Accountant who is excited by the role finance can play in creating social impact. Working closely with colleagues, senior leaders and trustees, you'll provide the financial insight, forecasting and analysis needed to support effective decision-making, ensure strong financial stewardship, and help us make the best use of our resources to deliver our strategy, Leading with Hope. This is an opportunity to combine technical accounting expertise with a commitment to using finance as a tool for positive change.
Key Responsibilities
- Prepare monthly management accounts, forecasts and financial reports.
- Lead budgeting, forecasting and scenario planning across the Trust.
- Support and challenge budget holders to make informed financial decisions.
- Provide financial analysis, reports and insights to the Senior Management Team, Finance & Investment Committee and Board of Trustees.
- Support funding applications and grant reporting through budgeting, financial modelling and analysis.
- Oversee investment and property reporting, ensuring risks and opportunities are clearly communicated.
- Lead the annual audit process and support statutory reporting, compliance and financial controls.
- Help build financial confidence across the organisation by making financial information accessible, meaningful and actionable.
Empowering young people who face deep-rooted inequality to lead lasting change, by investing in their leadership, their communities, and their spaces.
The client requests no contact from agencies or media sales.
Learning and Development Manager
We’re looking for someone with the passion to help shape how people learn, grow and flourish at Exeter Students' Guild. This is an exciting opportunity to build a joined-up approach to Learning and Development that helps colleagues, student staff and volunteers to develop the knowledge, skills and confidence they need to succeed.
You'll work across the organisation to create engaging learning experiences, strengthen leadership and management capability, and embed a culture where learning is valued as part of everyday work. Combining big picture strategic thinking with practical delivery, you'll design frameworks, programmes and systems that make learning accessible, inclusive and impactful. If you're someone who enjoys bringing people together, turning ideas into action and creating lasting organisational change, you'll play a key role in helping us build an even stronger, more capable organisation that helps students love Exeter.
The Role
Role: Learning and Development Manager
Hours: 35 Hours per week (to be worked flexibly)
Salary: Grade D starting at £38,733.82 per annum
Contract: Fixed Term for 2 years
Location: Exeter/Hybrid
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
- You'll have some experience in designing and delivering Learning and Development approaches, programmes or organisational development initiatives that meet organisational needs.
- You'll be able to design and deliver engaging, inclusive learning pathways that supports colleagues, student staff and volunteers to develop and thrive.
- You know how to implement or make effective use of Learning Management Systems (LMS), using data and insight to monitor participation, evaluate impact and continuously improve learning.
To view the role profile and to find out more about working with us and how we support our students LOVE Exeter, please visit our website.
We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
How to Apply?
Application timeline
- Closing Date: 9am 1st September 2026
- Shortlisting: 1st September 2026
- Interviews will be held on: 8th September 2026
Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
- Tell us about your experience of designing and delivering learning and development. What types of learning have you created, who was it for, and what was your role?
- Tell us about your experience of using a Learning Management System (or similar learning technology) and learning data or feedback to improve learning and development.
- What is your understanding of our values, and how would you use them to shape Learning and Development at the Guild?
Please note:
- We will contact you to let you know the outcome of your application. This can sometimes take a few days.
- You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
- Applications received after the above closing date will not be considered.
A message from your new Manager
Elizabeth (Lizzie) Bowtell, Head of Organisational Development
If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Learning & Development Manager, you can get in touch usinf the details on our website. I would love to hear from you!
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
Passionate about using research to make a real difference? Salford CVS is looking for a Research and Insight Worker to help deliver impactful research projects that amplify the voices of local communities and the voluntary, community and social enterprise (VCSE) sector across Salford and Greater Manchester.
You'll gather and analyse data, work directly with community groups and VCSE organisations, and turn insight into high-quality reports that influence decision-making and drive positive change. If you're an organised, confident communicator who enjoys working with people and is motivated by social impact, we'd love to hear from you.
Main purposes of the post
To deliver Salford CVS’s research and insight work, which includes the collection and analysis of data and producing timely written reports of the findings. This exciting Research and Insight role involves a combination of VCSE engagement and community insight work across Salford and in Greater Manchester.
Hours: Part-time, 22.5 hours per week.
Days: To be confirmed (core hours are worked between 8am – 6pm, Monday to Friday).
Contract: 1-year fixed-term contract, subject to the successful completion of a 3-month probationary period.
Place of work: In person at Salford CVS’ offices, The Old Town Hall, 5 Irwell Place, Eccles, Salford, M30 0FN.
The Benefits of Working for Salford CVS:
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.
For further information and to apply, please visit our website via the ‘apply’ button.
Closing date: Noon on Wednesday, 26th August 2026.
Interviews: Tuesday, 8th September 2026 - in person at Salford CVS’ offices.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Role
The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.
The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.
The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.
Key Responsibilities
1. Programme Design and Delivery
- Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
- Translate partner objectives into clear delivery plans, session structures and participant journeys.
- Develop and adapt session plans, materials and activities for assigned panels.
- Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
- Lead or support facilitation of Youth Insights sessions as required.
- Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
- Identify practical improvements to delivery and share learning with the Programme Manager.
2. Operational Partner Management
- Act as the primary day-to-day relationship manager for assigned partners.
- Lead operational planning meetings, delivery updates and routine partner communications.
- Manage partner expectations around timelines, outputs, session planning and reporting.
- Maintain strong working relationships with operational partner contacts.
- Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
- Support strategic partner conversations by providing delivery insight, evidence and learning.
- Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.
3. Insight Generation and Reporting
- Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
- Draft reports, summaries, presentations and recommendations for partners.
- Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
- Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
- Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
- Support the development of case studies, impact stories and evidence of partner value.
- Contribute learning from assigned panels into wider Youth Insights service development.
4. Delivery Quality and Facilitation
- Ensure all assigned programmes are delivered to a high standard.
- Brief, support and coordinate freelance facilitators for assigned sessions.
- Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
- Monitor delivery quality and participant experience.
- Provide feedback to facilitators and escalate quality concerns where needed.
- Ensure session materials, resources and activities are prepared and appropriate.
- Support consistency of delivery across panels, while adapting appropriately to different partner contexts.
5. Youth Engagement and Inclusion
- Ensure young people are meaningfully involved, listened to and supported throughout their participation.
- Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
- Monitor participant experience and respond to issues or barriers to participation.
- Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
- Ensure delivery is inclusive, accessible and responsive to young people’s needs.
- Support young people to build confidence, skills and understanding through their involvement.
6. Programme Coordination and Project Management
- Develop and maintain delivery plans for assigned Youth Insights panels.
- Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
- Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
- Ensure risks, actions and dependencies are tracked and communicated.
- Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
- Ensure programme information is accurate, up to date and accessible to the team.
7. Team Support and Development
- Delegate appropriate tasks clearly and support effective workload management.
- Share learning, tools and good practice across the Youth Insights team.
- Contribute to training, reflection sessions and process improvement.
- Support a positive, collaborative and values-led team culture.
- Help build team confidence in delivery, facilitation, insight generation and partner communication.
8. Safeguarding, Compliance and Risk
- Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
- Identify and escalate safeguarding concerns or risks in line with S4TP policies.
- Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
- Support accurate record keeping and documentation.
- Contribute to risk assessment and mitigation for sessions, panels and partner activity.
Key Relationships
Internal:
- Youth Insights Programme Manager
- Youth Insights Programme Coordinator
- CEO where required
- Wider S4TP team
- Freelance facilitators
External:
- Operational partner contacts
- Strategic partner contacts where appropriate
- Young people and alumni
- Schools, colleges and youth networks
- Delivery partners and stakeholders
Success Measures
Success in this role will include:
- Assigned panels are delivered effectively, safely and to a high standard.
- Partners receive timely, useful and high-quality reports and outputs.
- Young people have a positive, inclusive and meaningful experience.
- Operational partner relationships are well managed.
- Programme delivery runs smoothly, with clear plans, timelines and communication.
- Insight reports demonstrate analysis, themes and recommendations, not just summaries.
- Facilitators are well briefed, supported and consistent in delivery.
- Learning from delivery contributes to wider Youth Insights improvement.
Person Specifcation
Youth Insights Programme Lead
Person Specification
At Solutions for the Planet, we believe young people should have a meaningful voice in shaping the decisions that affect their lives, communities and futures.
We are looking for someone who is passionate about youth participation and skilled at turning young people's experiences, ideas and perspectives into insights that organisations can learn from and act upon.
This role would suit someone who enjoys working directly with young people, building trusted relationships with partners, facilitating engaging discussions and leading projects from planning through to delivery and reporting.
We're looking for someone who has...
Experience working with young people
You'll have experience engaging young people in a meaningful way and be confident creating environments where young people feel safe, included and empowered to share their views.
You may have worked in youth work, education, youth voice, participation, consultation, research, social action, community engagement or a related field.
Strong programme and project management skills
You'll be organised and able to manage multiple projects, deadlines and relationships at the same time.
You'll be comfortable:
- Planning and coordinating programmes or projects
- Managing timelines and delivery schedules
- Identifying and managing risks
- Keeping people informed and on track
- Maintaining accurate records and documentation
Excellent facilitation and communication skills
A key part of the role involves helping young people share their ideas and experiences.
We're looking for someone who can:
- Facilitate engaging discussions and workshops
- Adapt their approach for different groups and situations
- Listen actively and build trust
- Communicate confidently with young people, partners and colleagues
- Present information clearly and professionally
Experience generating insight and writing reports
You do not need to be a formal researcher, but you should be comfortable analysing feedback and spotting patterns, themes and key messages.
You should be able to:
- Review qualitative feedback and discussions
- Identify meaningful themes and insights
- Draw out implications and recommendations
- Write reports and presentations for external audiences
- Translate young people's views into actionable learning for partners
Experience managing stakeholder relationships
You will often be the main day-to-day contact for partner organisations.
We're looking for someone who can:
- Build positive professional relationships
- Manage expectations effectively
- Communicate with confidence and credibility
- Handle challenges constructively
- Represent Solutions for the Planet professionally
Experience supporting others
You may have experience supervising colleagues, coordinating volunteers, supporting facilitators or mentoring others.
You don't need extensive line management experience, but you should be comfortable helping others succeed and contributing to a collaborative team culture.
You'll be a great fit if you are...
Passionate about youth voice
You genuinely believe that young people should be listened to and involved in decisions that affect them.
People-centred
You enjoy building relationships and helping others feel valued, supported and included.
Curious and reflective
You're interested in understanding different perspectives and using learning to improve future practice.
Organised and proactive
You take ownership of your work, manage competing priorities effectively and look for solutions when challenges arise.
Adaptable
You're comfortable working in a growing organisation where priorities can evolve and where continuous improvement is encouraged.
Values-led
You care about delivering work ethically, inclusively and with integrity, always keeping the needs of young people at the centre of your decision making.
It would be a bonus if you have...
While not essential, we'd love to hear from you if you have experience of:
- Youth research, consultation or co-design
- Facilitating focus groups or participatory workshops
- Impact measurement and evaluation
- Working with businesses, employers or corporate partners
- CRM systems such as HubSpot
- Education, youth sector or community engagement networks
- Managing freelance facilitators or delivery teams
- Social impact, sustainability or social enterprise organisations
Practical Requirements
We ask that applicants:
- Are willing to travel within the UK for programme delivery, partner meetings and team activities
- Can occasionally work evenings when required for youth sessions or events
- Are eligible to work in the UK
- Are willing to undertake an Enhanced DBS check
What Success Looks Like
In this role, you'll help create high-quality experiences that young people genuinely value and that partners genuinely learn from.
Success means:
- Young people feel heard, respected and able to make a meaningful contribution
- Sessions are engaging, inclusive and well facilitated
- Partner organisations receive useful and insightful outputs
- Projects run smoothly and meet agreed deadlines
- Facilitators are well supported and prepared
- Youth feedback is translated into clear themes, insights and recommendations
- Learning is shared across the team to strengthen future programmes
Most importantly...
We're looking for someone who combines strong project delivery skills with a genuine commitment to empowering young people.
You don't need to meet every desirable criterion to apply. If you're excited by the opportunity, share our values and believe you could thrive in the role, we'd love to hear from you.
We are especially interested in hearing from candidates whose lived experience, background or perspective can help strengthen the diversity and inclusivity of our Youth Insights programmes. We believe great youth engagement is built by teams that reflect and understand the diversity of the young people we work with.
A covering letter explaining your interest in the role and how you meet the criteria in the person specification (no more than 1 x A4 page).
An up-to-date relevant CV (no more than 2 x A4 pages).
Please indicate where you are based on your application.
A short selfie video saying why you want to work with Solutions for the Planet and what you think your superpowers are (max 2 minutes).
The client requests no contact from agencies or media sales.
Step into a pivotal marketing leadership role where you’ll shape and drive integrated campaigns for a growing organisation, all while working remotely. This contract opportunity gives you the autonomy to steer brand strategy and communications end-to-end, with the flexibility of remote working and the requirement to be based in the South West England area, and commit to 9-12 months.
About the Role:
In this role, you will lead the planning, execution, and optimisation of integrated marketing and communications activity across multiple channels to strengthen brand presence and support strategic business objectives. You will act as the central point for marketing strategy, brand management, and campaign delivery, ensuring consistent messaging and measurable impact. Working cross-functionally, you’ll align stakeholders around a clear marketing roadmap and deliver campaigns that drive awareness, engagement, and results.
Key Responsibilities:
- Develop and implement integrated marketing communications plans that align with overall business and brand strategy.
- Lead end-to-end campaign management, from initial brief and strategic planning through to execution, optimisation, and post-campaign analysis.
- Oversee brand management, ensuring consistency of messaging, visual identity, and tone of voice across all channels and touchpoints.
- Create and manage digital marketing strategies, including content plans, email, social, and web activity to drive audience engagement and lead generation.
- Direct content marketing initiatives, briefing and editing content for multiple formats such as blogs, thought leadership, case studies, and social media.
- Manage media relations activity, including drafting press materials, coordinating media outreach, and supporting PR initiatives to enhance brand visibility.
- Collaborate with internal stakeholders and external agencies to ensure timely delivery of campaigns and communications assets.
- Monitor campaign performance using appropriate metrics and tools, providing clear reporting and recommendations for continuous improvement.
Key Requirements:
- Proven experience as a Marketing Communications Manager or similar role, with responsibility for integrated marketing campaigns.
- Strong track record in brand management, with the ability to maintain and evolve brand positioning across channels.
- Demonstrable experience in strategic marketing planning, translating business objectives into actionable marketing plans.
- Hands-on experience in digital marketing strategy and content marketing across web, email, and social platforms.
- Experience managing campaign timelines, budgets, and resources in a fast-paced environment.
- Excellent written and verbal communication skills, with the ability to craft clear, compelling messaging for different audiences.
- Solid experience managing media relations and PR activity, including working with journalists and media outlets.
- Must be based in the South West England area and able to work effectively in a remote environment.
Desirable Skills:
- Experience working in a B2B or professional services environment.
- Familiarity with marketing automation platforms and CRM systems.
- Ability to interpret analytics data and use insights to refine campaign strategies.
- Experience managing or briefing creative and digital agencies.
- Background in multi-channel content strategy, including video and long-form content.
Qualifications:
- Degree-level education in Marketing, Communications, Business, or a related discipline.
- Professional marketing qualification (e.g. CIM or equivalent) preferred.
- Evidence of ongoing professional development in digital marketing or strategic communications is an advantage.
If you’re a strategic, hands-on Marcomms professional ready to lead impactful campaigns in a remote role based in South West England, we’d welcome your application.


