• Are you looking for volunteer roles ?

    Go to volunteering section

302

Insight and service development manager jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Ormiston Academies Trust, Remote
£55,000 - £65,000 per year
We're looking for a talented Strategy Manager to help deliver our ambitious 2025–2030 strategy.
Posted 3 days ago
Top job
School for Social Entrepreneurs, Remote
£43,116 per year
A unique role for an experienced leader and facilitator possessing a strategic development and stakeholder management skillset.
Posted 3 days ago
Top job
Calder Rivers Trust, Halifax (Hybrid)
£55,000 per year
Help shape the future of Calder Rivers Trust, leading the finances, governance, systems and organisational development behind our impact.
Posted 2 days ago
Top job
Family Action, Remote
£37,867 per year
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period.
Posted 5 days ago
Closing in 7 days
Population Matters, Remote
£45,000 per annum
Are you strategic, hands-on fundraising leader who's passionate about people, nature and planet? This could be the role for you
Posted 2 days ago Apply Now
The King's Trust, London (Hybrid)
£35,251.00 to £44,064.00, dependent on your location, skills, knowledge and experience
Posted today
Worldwide Veterinary Service, Wimborne, Dorset (Hybrid)
£30,000 - £35,000 per year
Seeking an experienced CRM and data insights professional to strengthen supporter relationships and improve animal welfare globally.
Posted 6 days ago Apply Now
Solutions for The Planet, Remote
£31,000 per year
Lead high-quality youth insight programmes, creating meaningful experiences for young people and valuable insight for partners.
Posted 4 days ago Apply Now
Salford CVS, Multiple Locations (On-site)
NJC Point 23 - £34,434 per annum FTE (actual £20,660.40)
Passionate about using research to make a real difference? Salford CVS is looking for a Research and Insight Worker.
Posted 5 days ago
Closing in 6 days
Independent Age, London (Hybrid)
£41,607 per year (homebased) or £46,227 per year (London). Pro-rata if part-time.
An exciting opportunity to lead the delivery and ongoing evolution of our ambitious Trusts and Foundations fundraising strategy.
Posted 2 days ago
Mental Health Foundation, SE1, London (Hybrid)
Starting salary £32,604, plus London weighting of £4,000
Posted today
Page 1 of 21
E1, London (On-site)
£38,263 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Providence Row works with people experiencing homelessness and insecure housing in East London. We provide integrated support across crisis intervention, advice, health, substance use, volunteering, learning and training.

Our work is grounded in compassion, respect, inclusiveness, empowerment and justice. We aim to ensure that people can access the support and opportunities they need to build greater safety, stability and independence.

About the Progression & Training Service

The Progression & Training Service supports clients to identify and take practical steps towards learning, volunteering, training and employment. Through one-to-one coaching, group learning, digital inclusion, vocational training and partnerships with external organisations, the service helps clients build skills, confidence and access to meaningful progression opportunities.

The service works closely with Providence Row’s wider teams, including Catering Training, Gardening, Volunteering, Health Inclusion and Advice and Support, to provide coordinated pathways that reflect each client’s goals, strengths and circumstances.

Role purpose

The Progression & Training Manager is responsible for the leadership, quality, performance and development of the service.

The postholder will lead the team, oversee client progression pathways, maintain strong partnerships and ensure that the service delivers high-quality, trauma-informed and strengths-based support. They will also be responsible for performance monitoring, reporting, safeguarding, service improvement and the effective use of resources.

Key Responsibilities

  • Service leadership and people management
  • Client support and service quality
  • Learning, progression and employment pathways
  • Performance, data and reporting
  • Safeguarding, risk and operational compliance
  • Service development, partnerships and resources

Benefits

  • 27 days holiday plus bank holidays
  • Pension scheme
  • Cycle to work scheme
  • Season ticket loan
  • Employee assistance programme
  • Access to shopping discounts
  • Learning & development opportunities
  • Monthly reflective practice

To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Application resources
Organisation
Providence Row View profile Organisation type Registered Charity Company size 0

We tackle the root causes of homelessness to help people get off, and stay off, the streets.

Posted on: 17 August 2026
Closing date: 16 September 2026 at 23:30
Job ref: 14-26
Tags: Homelessness