270 Insight and service development manager jobs

Independent Age is the national charity working towards ending financial hardship in later life. 

Our Helpline and expert advisers offer free information and advice to older people without enough money to live on, while our external training equips professionals with the information they need to support older people on low incomes. Through our grants programme, we fund and support hundreds of local charities working with older people across the UK.  We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

As Head of Services Development, you will play a pivotal role in shaping the future of Independent Age’s services and maximising our impact for older people facing financial hardship. Reporting to the Director of Services, you will lead service development, innovation, quality, evaluation and strategic change across our service provision (information, advice and external training) ensuring they remain effective, evidence-led and responsive to changing needs. Working closely with colleagues across the charity and external partners, you will translate strategy into practical improvements, develop new opportunities for impact and collaboration, and embed a culture of continuous learning, improvement and innovation.

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We're looking for a strategic and collaborative leader with experience of leading complex projects, organisational change and service improvement programmes. 

You will be skilled at turning strategy into delivery, bringing together people from different teams and disciplines to develop practical solutions that improve outcomes. You will be comfortable using data, insight and evidence to drive decision-making and have a track record of stakeholder engagement and identifying opportunities for innovation and growth. 

You will also bring experience of impact measurement, evaluation, quality assurance or performance frameworks, with the ability to use evidence to demonstrate value and improve services. Strong analytical and problem-solving skills are essential, alongside the confidence to influence senior stakeholders and work across organisational boundaries. An understanding of the needs of older people, the wider ageing sector and the role that data, learning and collaboration play in delivering social impact would be advantageous.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site. 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.  

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require a minimum of two employment references including your current or most recent employer. A BASIC DBS check will be carried out for the successful candidate.

Closing Date: Friday 25 September at 11:59pm

Interview Dates: Monday 12 October at our London office, 18 Avonmore Road W14 8RR

The Role

This is an exciting time to join Starlight. We already have considerable expertise across influence, insight and communications and a strong platform from which to build. Recent opportunities with broadcasters, parliamentarians and other influential audiences demonstrate the potential to take Starlight's voice further. The Head of Influence, Insight and Communications will bring these strands together, working with talented colleagues to spot, shape and amplify opportunities that advance our ambition to end preventable trauma in children's healthcare.

As we enter the next phase of Starlight's development, with our new strategy to end preventable trauma for children in healthcare, our focus is on increasing the efficiency and effectiveness of our influencing work. Our aim is to build on our strong existing capability, bringing together complementary specialist teams to create greater strategic impact, stronger external influence and an even more integrated approach to delivering our mission.

This new Influence, Insight and Communications role brings together the existing influencing, insight and communications teams, recognising the significant overlap between strategic communications, public affairs, campaigns, insight and organisational influence. The role will provide strategic leadership across these disciplines, enabling Starlight to connect research, lived experience, policy engagement and communications around organisational priorities, and maximise our external impact.

The role will sit within the Play in Healthcare team, reflecting the shift in emphasis of our communications and marketing activity towards influencing, campaigning and systems change. It plays a critical part in making children's experiences visible, amplifying the voices of children and families, and building understanding of why emotionally safe healthcare matters.

Reporting to the Director of Play in Healthcare, and working closely with the Director of Income Generation & Engagement, the postholder will bring together Starlight's existing expertise in influence, insight and communications to translate evidence and lived experience into compelling narratives, policy positions, thought leadership and strategic communications that strengthen Starlight's reputation, influence decision-makers and support organisational growth. The postholder will identify, shape and amplify opportunities to position Starlight as a trusted voice on children's healthcare experiences and the role of play in supporting children's wellbeing, development and emotional safety.

About Starlight

Starlight is the national charity for children's play in healthcare.

We believe that healthcare should be a more humane and child-centred experience for every child. We work across the UK to champion the importance of play during treatment, care and recovery, supporting children, parents and carers, and healthcare professionals.

Our ambition is to end preventable trauma in children's healthcare.

About the role

The Co-production and Campaigns Lead will play a key role in ensuring that the voices, experiences and priorities of Disabled people influence RAID's services, activities, campaigns and future direction. The postholder will create impactful and targeted campaigns that put pressure on decision-makers to make change and support local disabled people to have a voice about issues that impact them.

The postholder will lead and develop RAID's approach to co-production, building meaningful opportunities for members, service users and other Disabled people to influence our work. They will work across RAID, connecting co-production with our advice services, inclusion and peer-led activities, membership and campaigning work, ensuring that learning and priorities are shared across the organisation. As the lead they will provide advice and support to managers, build organisational capacity, and establish sustainable participation structures across services.

The postholder will also develop strong relationships with local decision-makers and organisations, including the local authority, NHS, social housing providers and other key partners, using the experiences and collective voice of Disabled people to influence services, resolve issues and improve outcomes.

The role will continue to lead RAID's established Housing Forum, while developing a wider network of co-production forums, panels and other opportunities for people to contribute their experience and expertise.

The postholder will ensure that co-production is meaningful and has a clear impact – making sure that people's contributions inform decisions, lead to action and result in improvements that people can see and experience.

Key responsibilities

• Bring together insight from across RAID to identify emerging issues, systemic barriers and opportunities for change.
• Lead and champion co-production and campaigning across RAID’s ensuring it is embedded across the organisation, supporting managers to use lived experience to inform service development, quality and planning.
• Lead the Housing Forum and establish and facilitate other forums, panels and groups based on the priorities of Disabled people.
• Work closely with managers to identify recurring issues and trends that could inform service improvement, influencing and campaigning, increase membership and peer-led activities.
• Ensure Disabled people's voices arising from our coproduction work are communicated accessibly and effectively across social media, e-newsletters, and our website.
• Capture and demonstrate the impact of co-production, campaigning and influencing activity.

About You

You are passionate about user-led working, co-production and campaigning creating positive change for Disabled people. You understand that people with lived experience are experts in their own lives and should have a genuine voice in shaping the services and decisions that affect them.

• You are passionate about social justice and promoting Deaf and Disabled people’s rights.
• You have experience of engagement activities including holding consultations, surveys, running social media or digital campaigns.
• You have experience of working in policy or producing social policy research and analysis through work or activism.
• You have good campaigning and influencing skills that you want to develop and use to bring about tangible social change.

You will be confident bringing people together, facilitating inclusive discussions and turning what you hear into practical action and meaningful change. You will be able to build trusted relationships with Disabled people, colleagues, managers and external partners, and be comfortable working collaboratively while also challenging organisations and decision-makers when change is needed.

You will enjoy working across an organisation and connecting different sources of insight – including our advice services, inclusion and peer-led activities, membership and co-production forums – to identify common issues, improve our services and develop campaigning and influencing opportunities.

You will be a confident communicator who can work with managers to embed co-production within their services, as well as representing RAID with local authorities, NHS organisations, housing providers and other partners.

Most importantly, you will share RAID's commitment to being a user-led disability charity and will be motivated by ensuring that Disabled people's voices are heard, valued and lead to real change.

Are you an experienced leader passionate about ending homelessness and helping people build sustainable, independent futures?

We are looking for a motivated and inspiring Service Manager to lead our Housing First Service in Hackney. This is an exciting opportunity to manage a highly regarded service that supports people with histories of rough sleeping and multiple disadvantages to secure and sustain their own homes.

Based at our Lansdowne Drive scheme, you will provide leadership and support to a team of three Housing First Workers, overseeing a service that supports up to 18 clients. Working within the principles of Housing First, you will ensure people receive flexible, person-centred support that enables them to achieve their goals and live independently.

What you'll be doing

As Service Manager, you will play a key role in both the operational delivery and future development of the service. You will:

• Lead, motivate and develop a team of Housing First Workers, creating a positive and high-performing service culture.
• Ensure the service consistently delivers high-quality, person-centred support aligned with Housing First principles.
• Drive service performance, quality, and continuous improvement, ensuring positive outcomes for clients.
• Build and maintain strong relationships with commissioners, partner agencies, housing providers, and other key stakeholders.
• Contribute to the strategic development of Housing First services, sharing knowledge and best practice both internally and externally.
• Represent the service through partnership forums, conferences, and evaluations, helping to influence and promote effective approaches to tackling homelessness.
• Manage service budgets and resources effectively to ensure the service remains sustainable and impactful.
• Monitor, analyse and report on service performance, using data and insight to drive improvements.

This role requires flexibility and occasional travel both within and outside of Hackney.

About you

We're looking for a confident and compassionate leader who is committed to supporting people facing homelessness and multiple disadvantages. You will bring:

• Experience managing contracts and service level agreements, alongside building strong and productive relationships with commissioners and external partners.
• A successful track record of leading frontline teams within homelessness, housing, outreach, or community-based services.
• Experience managing and developing staff, creating high-performing teams and delivering results through others.
• Strong financial management skills, including budget planning, monitoring and accountability.
• The ability to support staff in developing effective pathways and partnerships that help clients achieve and sustain positive change.
• Excellent analytical skills, with experience interpreting data and producing high-quality reports for a range of audiences.
• A commitment to the Housing First approach and a belief that everyone deserves a safe place to call home.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.  

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. 

Closing Date: 10am 28th September 2026

Interview and assessment date: Monday 12th October 2026

Use your fundraising expertise to help create lasting impact. Join us to grow and engage our supporter community across global markets, inspiring more people to connect with our mission and support our work.

Role Responsibilities:
1. To engage, convert, acquire and onboard new and warm audiences using multi-channel such as direct dialogue, digital (e.g. journey planning and mapping, email/SMS), and telemarketing aligned to reflect VSO’s Purpose.
2. Manage VSO’s direct dialogue fundraising programmes, making choices and decisions on a commercial basis to deliver accelerated income growth.
3. Project management and overview of direct dialogue fundraising in the UK and US (new market) and introducing one other new market in 2027.
4. Providing clear visibility of relationships and performance, alongside managing and monitoring the performance of suppliers.
5. Ongoing attrition and KPI monitoring, evaluation, and improvement planning to maximise new donor acquisition and growth VSO’s donor files.
6. Initiate and proactively help identify new (market appropriate) audiences, campaigns, and acquisition products to engage and acquire new donors and income for VSO. 

Project Manager: Voices for Health Equity (Maternity Cover)

Job Description and Person Specification

Job title Project Manager: Voices for Health Equity (Maternity Cover)

Hours 35 hours per week

Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:

1. Ensuring meaningful participation of people and communities

2. Championing accessibility and inclusion

3. Valuing VCSE organisations as equal partners

4. Ensuring insights collected lead to impact and action

5. Investing in the long-term capacity and agency of VCSE organisations

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to:

- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.

- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.

- Provide day-to-day project governance, reporting, quality assurance and risk management.

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.

Responsibilities

Programme and client management

· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.

· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.

· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.

· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

Building and managing the Public Engagement Network

· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.

· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.

· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.

· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.

· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.

Co-ordinate and support activities capturing insight, learning and impact

· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.

· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.

· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.

· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.

Governance, quality and risk management

· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements

· Contribute to internal management groups and partnership meetings as required

· Maintain and review risk registers and quality assurance processes.

· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.

· Support preparation of regular performance and impact reports for internal and external audiences.

Partnership and stakeholder management

· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working

· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.

· Represent National Voices at external meetings, events and learning forums as required.

Line management and internal leadership

· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture

· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

General

· Take a proactive approach to including people with lived experience and members in all areas of work

· Support the development of funding bids and proposals, including shaping delivery models and costing activity.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

· Contribute to team planning activities and undertake other relevant duties as appropriate

· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion and reducing health inequalities
• Proactive, flexible and comfortable working in complexity
• Calm under pressure and able to manage multiple priorities while maintaining quality
• Confident in building relationships and constructively challenging where needed
• Comfortable working collaboratively and taking responsibility for delivery
• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact

Skills and abilities

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
• Experience of managing partnerships, subcontractors or commissioned work
• Strong organisational skills, with the ability to prioritise, plan and manage risk
• Experience of quality assurance, reporting and working within governance frameworks
• Excellent people skills, with the ability to lead, support and motivate others

Experience, knowledge and understanding

· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.

· Experience in engaging with people experiencing inequalities in a safe and meaningful way.

· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.

· Experience of managing funder relationships and generating income.

· Experience of facilitating and presenting at events and workshops.

· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)

· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)

· Project management qualifications (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 2nd October 2026.

The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Governance & Performance Manager ensures effective organisational governance, performance oversight, and alignment between strategy and delivery.

The postholder is responsible for leading the coordination of governance processes, Board and Committee cycles, organisational performance frameworks, strategic project management and executive reporting. The role ensures that organisational priorities are translated into clear plans, supported by strong metrics and KPIs, tracked effectively, and reported with accuracy, insight, and consistency.

Working closely with the CEO and Leadership Team, the role strengthens accountability, and enables data-driven decision-making through high-quality performance reporting and analysis.

A key focus of the role is to develop and embed an integrated business planning and performance management framework, ensuring alignment between departmental KPIs, strategic objectives, and organisational outcomes.

The Governance and Performance Manager owns design, judgement, quality assurance and insight, whereas the Governance and Performance Officer owns coordination, tracking, records, follow-up and administrative support.

About the Role:

1. Lead the planning and coordination of Board and Committee cycles, including forward planning, agendas, papers, and meeting schedules.
2. Ensure Board and Committee papers are high-quality, timely, and aligned with governance standards.
3. Oversee Board and Committee minute-taking, action tracking, and follow-up to ensure effective implementation of decisions.
4. Develop high-quality, insight-driven performance reports for the CEO, Leadership Team and Board.
5. Provide analysis, trends, and actionable recommendations to support leadership decision-making.
6. Lead the planning, coordination and development of the organisation’s annual report, ensuring alignment with strategic priorities, performance data and organisational achievements as well as the timelines of external auditors, trustees and statutory requirements.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

This role operates on a hybrid working basis, with a requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.

To be successful in this role, you will need:

1. Degree or equivalent experience in business, management, public administration, or related field.
2. Significant experience in supporting Trustees and Leadership in organisational governance.
3. Significant experience in performance management and organisational reporting.
4. Experience coordinating complex organisational initiatives or projects.
5. Ability to summarise complex information and present clear, actionable recommendations
6. Ability to manage competing priorities and work under pressure.

Why you should apply:

Join Muslim Aid as our Governance & Performance Manager and play a key role in strengthening governance, driving organisational performance, and supporting strategic decision-making. Working closely with the CEO and Leadership Team, you'll help translate strategy into measurable outcomes, lead governance and performance reporting, and embed effective planning frameworks across the organisation. We’d love to hear from you if you're passionate about governance, performance improvement, and making a meaningful impact through strong organisational leadership.

Benefits you will enjoy working for us: 

• 25 days’ annual leave + 4 Privilege days
• Hybrid working - 2/3 days per week in the office
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopt a zero-tolerance approach to SEA. As a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding-specific enquiries.
• A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
• A review of right-to-work documentation for the country in which the role is based. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age. 

Only shortlisted candidates will be contacted. Applications will be accepted until the closing date. However, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

Brixton House is seeking a Senior Events Sales Manager to join our team on a permanent basis. 

Our Vacancy

Join us as a Senior Programme Manager and help shape the future of Peabody's investment into our existing homes. 

What You'll Do

As Senior Programme Manager, you'll play a pivotal role in shaping and overseeing Peabody's investment programmes, helping to ensure our homes receive the right investment at the right time. You'll provide strategic leadership across a diverse portfolio of work, including fire remediation, planned investment and major works, driving effective planning, governance and programme performance.

Working closely with colleagues across the Asset Investment and Fire Remediation Directorate, you'll lead the development of reporting frameworks, performance insights and budget forecasting processes that support informed decision-making at all levels of the organisation.

What You'll Do

• Lead the development of innovative reporting tools, dashboards and performance measures that provide clear visibility of programme delivery. 
• Act as a trusted source of programme data and insights, supporting informed decision-making across the business. 
• Shape investment plans by aligning budgets, grant funding and strategic priorities across our housing portfolio. 
• Oversee grant applications, claims and compliance activity, ensuring funding requirements are met throughout programme lifecycles. 
• Provide governance, assurance and performance oversight across fire remediation, planned investment and major works programmes. 
• Identify programme risks, develop mitigation strategies and monitor strategic KPIs to drive successful delivery. 
• Build strong relationships with Regional Managing Directors, contractors and key stakeholders to support programme objectives. 
• Produce high-quality reports and presentations for senior leadership teams, boards and committees. 
• Drive continuous improvement by implementing new ways of working, improving processes and increasing efficiency across programmes. 
• Lead on funding compliance and forecasting, working closely with Homes England, the GLA and internal teams to maximise investment opportunities and ensure robust regulatory compliance.

What You'll Need

• Significant experience managing complex housing, investment, asset management, major works or fire remediation programmes. 
• Strong experience producing programme reports, performance dashboards and management information. 
• Experience managing budgets, financial forecasting and grant-funded programmes. 
• Knowledge of programme governance, assurance, compliance and risk management. 
• Excellent stakeholder management, communication and presentation skills. 
• Strong analytical skills with the ability to interpret data and provide strategic recommendations. 
• Experience working with senior leaders and presenting information to executive or board-level audiences. 
• Knowledge of Homes England, GLA funding programmes or government grant compliance would be advantageous. 
• A collaborative approach and commitment to delivering positive outcomes for residents.

What We Offer

• 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution
• Professional development and opportunities to broaden your experience

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

This advert will close on Monday 5th October 2026. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.

Our Assessment Process

Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office across the weeks commencing 12th and 19th of October 2026.

If you have any questions about this role, please email Talent Specialist, Ryan Loasby.

This is a pivotal role at the heart of ISEAL, bringing together strategic and operational HR leadership and effective office management to create an inclusive, well-supported workplace. The Manager, HR and Office Management will translate our new organisational strategy into forward-looking people practices, while ensuring that colleagues are supported by the policies, systems, resources and working environment they need to thrive.

Working closely with directors, the leadership team, line managers and two HR Coordinators, the postholder will shape the employee experience across the full journey—from recruitment and induction to development, progression and exit. The role will also oversee workplace services, internal communications, budgets and legal compliance across multiple jurisdictions (UK, Netherlands, Sweden, Switzerland, Belgium, and Canada), helping a hybrid and remote workforce stay connected, informed and confident. As an additional resource, an experienced HR consultant delivers recruitment campaigns and other special projects.

We are looking for an experienced generalist HR professional, who combines strategic insight with practical delivery and sound judgement. You will bring current employment law knowledge, strong influencing and coaching skills, a genuine commitment to inclusion and wellbeing, and the confidence to improve policies, systems and ways of working in an international, values-led organisation. Above all, you will be collaborative, resilient and motivated by ISEAL’s mission to accelerate positive change for people and the planet.

The key responsibilities we entrust you with:

HR Management

• Develop and deliver a HR strategy aligned with the organisation’s new strategic direction, translating priorities into sustained impact
• In collaboration with Leadership team, advise on and implement resource and overhead planning to support strategic objectives
• Shape, continuously improve and communicate ISEAL’s HR policies, procedures and processes, enabling colleagues in a hybrid/remote setting to understand them easily and apply them confidently
• Deliver a proactive approach to employment compliance, anticipating legislative developments across 6 jurisdictions with ISEAL staff and translating them into clear, timely organisational actions
• Champion a thriving organisational culture, empowering colleagues at every level to bring ISEAL’s values to life in their decisions, behaviours and ways of working
• Cultivate a workplace where wellbeing is embedded in everyday practice and open, constructive dialogue flows well between employees, line managers and across the organisation
• Foster and continually enhance an inclusive employee experience across the full journey—from recruitment and induction to performance, progression, learning and development, and exit
• Navigate emerging employee matters with care, sound judgement and consistency, equipping line managers to confidently address both routine and complex HR situations
• Serve as a trusted strategic adviser to directors and the leadership team, bringing forward progressive HR practices that strengthen organisational effectiveness and employee engagement
• Coordinate support of a dedicated external HR consultant for recruitment and special projects
• Oversee maintenance of all personnel and HR records in appropriate systems

Office Management

• Lead on maintaining a comfortable and well-functioning workplace, including continuous review of the overall physical infrastructure needs and provision 
• Shape and communicate forward-looking workplace policies and practices, pioneering flexible approaches to space, collaboration and ways of working.
• Create a safe, welcoming workplace by leading the effective delivery and continuous improvement of office services, facilities, IT equipment and resources
• Act as first point of contact for any issues raised by staff relating to the office

Other

• Lead and continually strengthen internal communications that connect colleagues, reinforce shared purpose and encourage meaningful participation, including monthly staff meetings, the quarterly support staff newsletter and organisation-wide communications.
• Lead and empower two HR Coordinators, creating the conditions for them to grow, develop and deliver excellent support across the organisation
• Steward the HR and premises budgets with foresight and accountability, directing resources towards the organisation’s people, workplace and strategic priorities.
• Build own capacity and knowledge on all matters related to organisational legal compliance

Essential attributes / skills / knowledge

• Substantial generalist HR management experience, combining strategic understanding with confident delivery of day-to-day people operations
• Demonstrable experience of developing and implementing HR strategies aligned with organisational priorities
• Strong track record of designing, reviewing and embedding accessible HR policies, procedures and processes
• Proven experience of managing diverse employee relations matters with sound judgement, fairness, discretion and appropriate confidentiality
• Current, practical knowledge of UK employment law and the ability to translate legislative change into clear, compliant policies and advice
• Excellent communication skills both in person and in a hybrid/remote environment with an ability to influence senior leaders and coach line managers at all levels
• Experience working in values-led culture that supports employee wellbeing, engagement and open dialogue
• Commitment to EDI principles and experience implementing approaches that foster an inclusive workspace
• Varied experience of HRIS solutions and, ideally, with the implementation of new systems to enhance HR operations
• Experience working in an international setting covering a variety of jurisdictions and employee locations
• Proven people-management capability, including coaching, developing and empowering team members to work to the best of their ability
• Strong planning, prioritisation and budget-management skills, with the ability to balance strategic projects and operational demands
• High levels of integrity, initiative and resilience, with a collaborative, solutions-focused approach to organisational change and continuous improvement
• A personal commitment to and interest in creating a more sustainable world

Desirable

• Oversight of international payrolls
• CIPD Level 5 qualified

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Working hours:               80 % (30 hours) could be spread across 4 or 5 days

Salary: £57,000-62,000, depending on experience (pro rata for less than 100%)

Location:                        London is the preferred location. The role requires a minimum of 2 days per week in the office. 

                                       Applicants will need to provide evidence that they are entitled to work in the UK.

International travel:        The post holder will be required to undertake occasional international travel

Ideal start date:            November/December 26 ideally

Reporting to:                  Director, Finance & Operations

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 4 October 2026. Please note that we will only contact shortlisted applicants.

Cover letter: We would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.

Screening interviews (Teams): 7-12 October

Pre-interview timed exercises (between 60 – 90 minutes from home): 16-18 October (if applicable)

Panel interviews (in person): w/c 19 October

Decision: w/c 26 October

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for our Eastern Region (Kent, Essex, Norfolk & Suffolk), you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.

We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the area. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.

This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.

Please read the full job pack before before submitting your CV and a covering letter.

FTC until March 2029 | Full time | Home based - travel required | £39,993 + £8,400 car allowance | DBS required

Join us as our Community Fundraising Manager (maternity cover) at The Grand Appeal, the Bristol Children's Hospital Charity and play a key role in growing our community fundraising programme. You will inspire and support individuals, schools, groups and organisations to raise vital funds through creative and engaging fundraising activities, while leading the strategy, development and delivery of our fundraising campaigns to maximise income and help make a lasting difference.

As Community Fundraising Manager you will:

• Work on strategy and ensure that targets are met within the community fundraising programme.
• Be responsible for the development and delivery of our diverse community fundraising portfolio, identifying opportunities to scale activity and maximise income.
• Oversee a range of established fundraising programmes such as Hot Dog Dash, Gromit’s Grand Read, our School’s Programme and our Christmas project – Shine Bright, while also developing innovative new campaigns to engage supporters.
• Be responsible for stewarding our high-level supporters and will be great at relationship building with a warm and engaging personality. 
• Thrive on meeting and inspiring the public through presentations and talks.
• Bring empathy, compassion and emotional intelligence to the role and be able to sensitively support and converse with families in difficult situations and guide their fundraising appropriately, offering the highest quality stewardship at all times.
• Line manage, motivate and inspire members of the Community team. Working closely together, you will manage workloads ensuring that all fundraisers are stewarded to the highest standard and ensure the team delivers key activities effectively.

If you are motivated by purpose, value and integrity, and want your work to have real-world impact, we would love to hear from you. While this is a fixed term contract there is potential for this to be extended depending on organisational requirements and growth. 

The closing date/time for applications is midnight on Wednesday 30 September 2026. 

We will be interviewing on a rolling basis from Monday 21 September and could close the vacancy early if a suitable applicant is appointed.

Hours: 37 per week (part timemin 25 hours considered)

Bradford and Airedale Citizens Advice & Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high-quality advice face to face and over the phone.

Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets and experiencing personal debt. Our teams provide support and empower vulnerable clients to manage their income, maximise income and assess their best strategies and options to address debt issues long-term.

Join our Team!

We're looking for a curious and analytical Business Analyst to join our team and help us understand how our services work, where they can work better, and how technology and data can support the tens of thousands of people who come to us for help each year. 

About the Role

To lead the development and continuous improvement of the organisation’s data, insight and reporting systems, ensuring that information is used effectively to improve services, demonstrate impact and support strategic decision-making. 

As our Data, Insight and Development Lead, you will work alongside operational colleagues, management and development teams, the postholder will combine data analysis with business analysis and service improvement. They will work with colleagues, partners and other stakeholders to understand

needs, map processes, identify problems and opportunities, and define practical requirements before new systems, tools or ways of working are developed. 

The role will turn information from case management, telephony, digital and other systems into clear, accessible reports, dashboards and insights. These will help staff, managers, trustees, funders, commissioners, Citizens Advice and external partners understand service performance, client outcomes, emerging needs, risks, gaps and opportunities. 

The postholder will act as a bridge between operational teams and developers, ensuring that technology and data solutions address genuine user and organisational needs. They will support improvement projects from discovery through to delivery, including consultation, requirements gathering, testing, documentation, implementation and evaluation, helping new ways of working become embedded and effective. 

Other organisations may call this role Business Analyst, Business Improvement Officer, Insight & Improvement Analyst, Service Design Analyst, or Systems Analyst. 

The role will also strengthen the organisation’s Research and Campaigns work by identifying emerging issues affecting clients and producing robust evidence to influence local and national policy. 

Through this work, the postholder will help establish data as a strategic organisational asset and promote a culture of curiosity, collaboration, continuous improvement, evidence-based decision-making and organisational learning. 

Closing date:- 9.00 am 5th October 2026

Interview date:- Monday 19th October 2026 (in person)

Contract: Full Time, Permanent
Salary: £45,288.27 (£48,863.65  if you are receiving London Office Allowance) plus competitive pension 

Location: Flexible, hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. (Please note that travel to the London office is at your own expense)

As our People Partner within the People team you'll work alongside leaders across the organisation to build high-performing, inclusive teams, by developing confident managers and supporting them to make great people decisions. 

You'll join at an important period of development for Frontline, working across a varied portfolio of business partnering activity and People projects as our organisational needs continue to evolve. 

You’ll act as a trusted adviser to managers across the full employee lifecycle, balancing strategic thinking with practical delivery. Whether supporting organisational change, recruitment, talent, employee relations or wider people projects, you'll bring sound judgement, a coaching style and a pragmatic approach to achieving great outcomes for our people and the organisation.

This is a broad, evolving role that combines business partnering, employee relations, recruitment, talent and organisational improvement. We're looking for a true generalist that enjoys variety, and can role model our organisational culture and values.

Key Responsibilities

Business Partnering 

• Partner with managers to strengthen leadership capability, support effective decision-making and develop confident people management practices.
• Provide expert, balanced and pragmatic advice on employee relations matters including absence, performance, conduct, grievances, capability and organisational change.
• Advise managers on organisational and contractual change, helping them assess people implications, identify appropriate approaches and navigate consultation and change processes fairly and effectively. 
• Coach and support managers to lead their teams through periods of change and uncertainty, ensuring effective communication and engagement
• Provide proactive coaching, advice and challenge across the employee lifecycle.
• Build manager capability by coaching leaders to identify and address people challenges early, preventing issues from escalating where possible.
• Support managers to build high-performing teams through effective recruitment, performance management, talent development and succession planning. 

Organisational Development

• Lead and contribute to People projects and initiatives in response to organisational priorities, taking ownership from development through to implementation. 
• Support the delivery of our talent and workforce priorities, including performance, development and succession planning. 
• Partner with managers on workforce planning and organisational change, helping teams adapt as organisational needs evolve. 
• Use insight, feedback and data to identify opportunities to strengthen organisational effectiveness and employee experience

People strategy and improvement

• Take ownership for reviewing and improving People policies, guidance and processes.
• Identify themes and trends from business partnering activity and translate these into practical improvements.
• Develop strategies that support effective, inclusive recruitment and retention
• Use insight and data to inform decisions and influence stakeholders
• Take ownership of and contribute to People Team priorities and projects, adapting focus as organisational needs evolve.
• Role model organisational values and act as an ambassador for the People Team

For list of full responsibilities, please see the job pack

A little bit about you

Experience and Knowledge

•  Previous experience operating in a People Partner, Senior HR Adviser role (or similar)
•  Experience of independently advising managers across a broad range of employee relations matters, including complex cases.
•  Experience partnering with managers across recruitment, workforce planning and/or talent management (desirable)
•  Experience of working within a mission-led, or charity context (desirable)
•  Demonstrable experience of using a coaching style with the ability to influence, challenge and build management capability
•  Good knowledge of employment law and best practice with the ability apply policy proportionately whilst balancing organisational risk
• Experience advising and supporting managers through organisational and contractual change, including consultation processes
•  CIPD qualified (desirable)

Characteristics and Skills

• Strong relationship-building and stakeholder management skills
• Ability to understand organisational priorities and translate them into practical people solutions.
• Comfortable operating autonomously, exercising professional judgment and taking ownership for outcomes
• Ability to navigate ambiguity and prioritise competing demands effectively
• Able to maintain professionalism and influence constructively.
• Strong understanding of risk and confidence in knowing when to escalate.
• Demonstrates commitment to creating inclusive and high-performing cultures.
• Enjoys variety and is comfortable working in a role where priorities may evolve as the organisation grows.

Benefits

• Flexible working hours
• Competitive pension employer contribution
• 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
• Buy up to five days annual leave a year
• Interest free loan for season ticket
• Personal coaching and mentoring
• Cycle loan scheme
• Deposit loan scheme
• Volunteering days
• Employee assistance programme
• Life Assurance Scheme (x3 salary)