Insight and service development manager jobs
How's your job search on our site?
We are looking for an experienced and compassionate Support Services Manager to lead BBS UK’s support services for children, adults and families living with Bardet-Biedl syndrome (BBS).
BBS UK is a national charity supporting people affected by this rare genetic condition. We work closely with NHS specialist clinics and other services to help individuals and families access the support they need and navigate health, education, social care and welfare systems.
This is an exciting opportunity to lead a small, dedicated team providing practical support, advocacy and guidance to people living with BBS and their families.
The role includes team leadership, safeguarding responsibility and service development. You will help ensure people receive safe, responsive and person-centred support while continuing to improve and strengthen our services.
About the Role
As Support Services Manager, you will oversee BBS UK’s clinics support and advice services. Working closely with the CEO, NHS clinics and partner organisations, you will:
-
Lead and support a small remote-working team
-
Provide supervision and safeguarding leadership to Patient Liaison Officers and Advice Workers
-
Act as Designated Safeguarding Lead (DSL) for the organisation
-
Oversee caseloads, service quality and risk management
-
Support staff wellbeing, learning and development
-
Build positive relationships with NHS and external partners
-
Help develop and improve BBS UK’s support services
This is a home-based role with travel to specialist clinics in London and Birmingham, plus occasional meetings and events. Travel expenses will be reimbursed in line with BBS UK policies.
About You
We are looking for someone who:
-
Has experience managing a team within health, social care, welfare or voluntary sector services
-
Has experience providing leadership, supervision or safeguarding oversight within a support service setting
-
Has strong safeguarding knowledge and can make sound decisions in complex situations
-
Communicates well and builds positive working relationships
-
Can manage competing priorities and support a busy team
-
Is organised, practical and calm under pressure
-
Is reflective, approachable and supportive
-
Shares our commitment to inclusive, person-centred support
-
Wants to make a meaningful difference to people living with BBS
Why Join BBS UK?
BBS UK is a small, supportive charity making a real difference to the lives of people affected by Bardet-Biedl Syndrome. By joining us, you will:
-
Make a direct and meaningful difference to children, adults and families living with BBS
-
Be part of a supportive and values-driven team
-
Work flexibly from home while contributing to a nationally recognised rare disease support service
-
Receive ongoing training, supervision and professional development
-
Help shape the future of support services for people living with BBS
Additional Information
-
An enhanced DBS check is required for this role
-
Some evening or weekend work may occasionally be required, with time off in lieu provided
If you’re ready to use your skills and experience to make a meaningful impact, we’d love to hear from you. If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: Sunday 7th June 2026 (midnight)
Interviews: Expected to take place in London on 16th and 18th June 2026
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.

The client requests no contact from agencies or media sales.
The Role
We are looking for a Partnerships Development Manager to develop our approach to, and implement a comprehensive partnership development plan, aligning with our longer term strategic aims. You’ll collaborate across the organisation to understand business aims and objectives, and with one eye on the external market you’ll help to find solutions through seeking new opportunities and in turn developing key new relationships with organisations. You will be skilled in research and prospecting for new business development opportunities, performing the due diligence required and in developing mutually beneficial relationships with key partners which will enable us to deliver for our audiences and achieve our long-term plans. .
What you'll do
- Collaborate with stakeholders across the charity to understand key business aims and objectives.
- Scan the external landscape to identify strategic partnership opportunities that strengthen service delivery, influence systems and improve outcomes for deaf children and their families.
- Prospect both warm and cold relationships for potential partners to help NDCS achieve our goals.
- Use your keen research skills to perform due diligence to ensure potential partners are compatible with our aims and our values.
- Make strong decisions regarding which partnerships to take forward and which to not progress based on insight.
- Develop mutually beneficial relationships with new and existing partners to enable NDCS to deliver against strategic plans.
What you'll need
- Proven experience in developing new business from prospecting to partnership.
- Strong research skills and a demonstrable ability to perform due diligence to ensure partners are aligned with NDCS values.
- Proven ability to manage risk effectively making tough decisions based on insight.
- Experience in developing warm and cold relationships and partnerships to ensure mutually beneficial outcomes which meet NDCS’s strategic goals.
- Experience in developing a strategic approach to new business, performing market and competitor analysis and using this insight to inform your decision making.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£36,000 - £38,000 + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Monday, 15th June 2026.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Contract: Permanent, full time contract.
Hours: 35 Hours per week, Monday-Friday, 9am-5pm. We are open to flexible working options.
Salary: £44,000 - £48,000
Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
We are recruiting a Networks Partnerships & Development Manager (Care Equity) to support Carers Trust’s London based networks of local carer organisations and key partners across commissioning, service development, organisational practice, and partnership development
Activity delivered by this post will be focused through an equity lens, taking a place-based approach to supporting Network Partners respond to the practice based implications of developments such as neighbourhood health, digital and workforce changes, alongside the needs of underserved London carer populations.
We are seeking a skilled practitioner with relevant sector experience of delivering effective capacity building and organisational development support, ideally within health, social care or community related sectors
As the postholder you will:
- Lead on partnership development & relationship management for Carers Trust's cross-sector London Networks & strategic partners
- Deliver capacity building activities for local carer organisations
- Provide leadership on equity and inclusion through the convening of communities of practice, staff networks and training sessions in this field
- Develop projects and pilots, with Carers Trust diverse London networks, especially those addressing inequality, access, and wider partnership working
Please download the attached recruitment pack to find out more.
Are you a seasoned fundraiser who has experience of securing six-figure gifts?
We’re looking for a Principal Gifts Manager, who will be responsible for developing and maintaining meaningful relationships with those whose generous contributions make a transformational impact on the work we do.
What does this role do?
As Principal Gifts Manager, you will:
- Build and manage relationships with ultra-high-net-worth individuals and families to secure six- and seven-figure multi-year gifts,
- Develop tailored cultivation, solicitation and stewardship strategies that deliver exceptional donor experiences and long-term engagement,
- Identify and progress new principal gift prospects, strengthening the pipeline and contributing to long-term income growth,
- Work closely with senior leaders, trustees, and internal teams to maximise high-value fundraising opportunities and develop compelling cases for support.
Interviews for this role are provisionally scheduled for 12th June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need proven experience of securing six- and seven- figure gifts, from cultivation and stewardship through to “making the ask”. You’ll need significant experience managing a diverse portfolio, and the ability to build, influence and maintain relationships with senior stakeholders and donors. You’ll be highly organised, proactive, and collaborative, and thrive while working in a fast paced environment. A passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children’s Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact.
Consistency of Brand and Messaging, content and story gathering
- Build relationships with staff, volunteers and families, telling the stories of The Children’s Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity
- Drive consistent use of The Children’s Trust key messages across all communications channels
- Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis
- Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity’s consent process
- Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff
- Assist withthe creation and production of key reports e.g. Quality Report, Annual Report
External Communications
- Work with the Senior Media and Communications Manager to assist with The Children’s Trust press office function, including being part of an out-of-hours press office rota during key periods
- Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences
- Support the Head of Marketing and Communications with issues and reputation management
- Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral
- Work with internal stakeholders to identify and create stories and content that supports internal and external marketing and communication activity
- Support the organisation’s approach to volunteer and alumni engagement
- Support the Digital Manager with creating content for and updating The Children’s Trust website and The Children's Trust school website
- Oversee the consent process for work with families ensuring that images and information on the children and young people we support is in line with The Children’s Trust policies and procedures.
Internal Communications
- Be part of a core team to plan and implement an internal communications programme across the charity
- Ensure messages and information is developed and shared appropriately across the organisation
- Monitor key issues and provide guidance and counsel on staff engagement and communications, external communications content in support of agreed projects and objectives
- Work with the Senior Media and Communications Manager and Head of Marketing and Communications to draft internal communications across the charity’s internal communications channels
- Work with wider directorate to evaluate success of existing internal communications and develop new ideas
- Oversee content planning and updating and supporting colleagues to manage their areas on our staff intranet The Loop
Marketing and Communications Management
- Work with fellow managers in the team (currently Senior Media and Communications Manager, Senior Marketing Manager and Digital Manager) to lead the development and implementation of marketing and communications strategies to support the delivery of The Children’s Trust’s strategic objectives
- Conduct monitoring and evaluation to demonstrate the impact of the team’s work
- Provide strong project management for communications projects and campaigns, ensuring work is delivered efficiently, collaboratively and to a consistently high standard
- Develop strong relationships, internally and externally, and role model this to wider members of the department and directorate
Fundraising Communications / Income Generation Communications
- Work with fundraising and retail colleagues within the directorate to plan, execute and evaluate communications campaigns which supports income generation, in line with the fundraising objectives of the charity
- Support the Digital Manager with creation and distribution of marketing emails and creation of reports
- Business Development – working with the team to support campaigns which support the business development objectives of the charity, to promote support the department with its stakeholder engagement to professionals and parents.
Interview date: w/c Monday 1st June 2026
Staff benefits include free staff parking, and more… read more below
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Therapeutic Services Project Manager will lead on performance monitoring and reporting to funders ensuring robust data governance, GDPR compliance and to inform service delivery, development, survivor engagement and organisational performance. This role is critical to embedding a culture of data-driven decisionmaking, using performance monitoring to support high-quality service delivery in line with sector standards and quality assurance frameworks. The role will provide leadership on project implementation and delivery alongside the Head of Therapeutic Services.
This role will be responsible for performance monitoring and reporting across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision-making.
The Therapeutic Services Project Manager will take ownership of concisely communicating our performance data to both internal and external stakeholders to ensure targets and contractual obligations are being met. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.
Hours: Part-time, 28 hours per week (0.8 FTE).
Contract: Permanent.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations. Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 29th May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager – Community Services
Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.
About Safenet
Safenet delivers domestic abuse services across the North West, including refuges for women and children, safe houses for men, and community-based support.
We provide trauma-informed, survivor-led services and work with partners to help people stay safe and rebuild their lives.
About the Role
As Service Manager – Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable.
Women only occupational requirement: This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role and the needs of the survivors we support, Safenet considers being a woman to be a genuine occupational requirement for this position.
Key responsibilities
- Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led.
- Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.
- Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively.
- Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.
- Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.
- Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors.
- Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence.
- Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities.
What you’ll need
Essential:
- Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment.
- Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases.
- Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice.
- Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement.
- Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
- Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting.
- Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.
Desirable
- ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
- Experience of service development, project delivery, change management or supporting new initiatives within a support service setting.
- Knowledge of Women’s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding.
- Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service.
Salary: £ 36’500
Hours: 37 per week
Contract: Permanent
Location: Bury
Closing date: 19th June 2026
Telephone screening: 25th June 2026
Interview date: 29th June 2026
We are committed to safeguarding and promoting the wellbeing of adults, children and young people. Appointment will be subject to appropriate safer recruitment checks. We welcome applications from all backgrounds and are committed to inclusive, anti-discriminatory and anti-racist practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.
We’re now looking for an experienced Project Manager (Partnerships & Communities) to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.
If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.
This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.
What is "The Deal" for you?
- Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
- Pension: contributory pension scheme
- Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.
In this varied and high-profile role, you will be:
- Managing a diverse portfolio of projects, campaigns and partnerships, delivered to agreed scope, budget, timelines and quality
- Working closely with external partners, funders and suppliers to coordinate delivery and maximise impact
- Applying consistent, high‑quality project management standards, documentation and governance throughout the project lifecycle
- Leading risk, safeguarding, health & safety and compliance management across community‑focused programmes
- Producing board, partner and audit‑ready reporting, giving clear visibility of progress, risks, outcomes and learning
- Leading impact reporting and evaluation – turning data and insight into evidence, learning and future opportunity
- Managing project budgets, resources and supplier relationships to ensure value for money and compliance
- Supporting and developing colleagues, building strong project discipline, capability and collaboration across the team
- Representing our work confidently in presentations, reviews, events and partner forums
This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.
Our ideal candidate:
You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.
- Proven experience leading complex projects end‑to‑end in multi‑stakeholder environments
- A strong understanding of project governance, assurance, risk management and portfolio delivery
- Experience working with partners, community organisations or suppliers, building trusted, productive relationships
- Confidence managing budgets, financial planning and value‑for‑money decisions within projects
- Excellent communication skills – able to translate complex information into clear, engaging messages for varied audiences
- Experience using project management tools and digital reporting platforms (e.g. MS Project, Smartsheet, Jira, Visio or similar)
- A recognised project management qualification (PRINCE2 Practitioner or equivalent) or equivalent experience
- A genuine commitment to inclusion, co‑production and social impact, with an understanding of safeguarding and ethical delivery
- Above all, you’ll be motivated by purpose, comfortable with ambiguity, and excited by the opportunity to turn ideas into mobilised, high‑impact programmes.
Why join Community Integrated Care?
- Be part of one of the UK’s leading social care charities, delivering nationally recognised, high‑profile programmes
- Work on ambitious partnerships and campaigns that genuinely change lives
- Enjoy flexible and hybrid working arrangements
- Access learning, development and progression opportunities in a supportive, values‑led culture
- Be trusted to lead, influence and shape work that has a lasting legacy
Ready to make a difference?
If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.
Apply now and help us turn partnerships into progress, and ambition into impact.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
Senior Service Manager: Tackling Loneliness
Part time 25 hours per week 3-year East Sussex County Council funded programme
Based Newhaven or Eastbourne depending on successful candidate location and service needs, with travel across East Sussex
Salary range £35,304 - £41,363 per annum pro rata dependent on qualification, skills and experience (upper range awarded to exceptional / highly experienced candidates)
The next phase of our Tackling Loneliness Programme from 2026-29 will make further progress towards our vision for East Sussex to be a place where no-one feels lonely and our mission to reduce loneliness and build a connected and supportive community for all.
As the Senior Service Manager, you’ll play a pivotal role in shaping this bold, system‑shifting programme that brings partners, communities and seldom‑heard voices together to create lasting change. This is an exciting opportunity for someone who thrives in collaborative environments, loves connecting people and ideas, and is energised by building new ways of working. If you’re driven by purpose, skilled at orchestrating complex partnerships, and inspired by the chance to make a meaningful impact on people’s lives, this role offers the space, challenge and creativity to make a difference.
With a track record in effective collaboration with stakeholders at all levels within the public, private and VCSE sectors, you will be accustomed to organising and running meetings and forums to gain insight and take forward ideas from across the partnership.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our clients & communities; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Please visit our website for the full job description, person specification and our application form.
Vacancy closes: at 5pm Sunday 31st May 2026
1st stage interviews to be held in Newhaven on Wednesday 10th & Thursday 11th June 2026
For job description and to apply, please visit our website
Completed application forms should be sent to HR via email.
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
Supporting people and communities to thrive
The client requests no contact from agencies or media sales.
We are seeking an experienced and passionate People & Culture Manager to lead the delivery of a high-quality, people-focused service. This is a key leadership role responsible for shaping an inclusive, values-driven culture while ensuring effective people operations across the organisation.
You will oversee the full employee lifecycle, provide expert advice to managers and senior leaders, and drive initiatives that enhance employee engagement, wellbeing and organisational development. In addition, you will lead a newly established central operations function, bringing together customer services and administration to deliver a seamless and efficient support service across The Union.
About You
We are looking for a proactive and collaborative professional who is passionate about people and culture. You will bring:
- Strong generalist people management experience, ideally in a similar role
- In-depth knowledge of UK employment law and best practice
- A commitment to inclusion, wellbeing and creating a positive workplace
- A proven ability to drive engagement, culture, and organisational development initiatives
- Excellent communication and leadership skills
Why join us?
- Opportunity to shape and influence organisational culture
- A collaborative and supportive working environment
- The chance to make a meaningful impact on staff and student experience
For more information and to apply, visit our website via the ‘apply’ button.
Application Closing Date: 11:59pm on Thursday 18th June 2026
Job Title: Commercial Partnership Manager
Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Status: Fixed term for two years (potential to become permanent)
Reporting to: Head of Membership and Services
Responsible for: n/a
Pay range: £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience.
Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
JOB PURPOSE
The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence.
KEY TASKS AND RESPONSIBILITIES
1. Partnership development
-
Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities.
- Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations.
-
Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention.
-
Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives.
-
Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting.
-
Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline.
-
Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries.
-
Ensure all partnerships align with the charity’s mission, values and ethical standards.
-
Carry out appropriate due diligence and risk assessments on commercial partners
2. Partnership management and growth
-
Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle.
-
Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing.
-
Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio.
-
Support the communication of impact to partners, including reporting on outcomes enabled by their support.
-
Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.
3. Income generation and performance
-
Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting.
-
Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact.
-
Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required.
-
Share learning, insight, and good practice to continually improve commercial partnership approaches.
-
Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.
-
Work closely with AdviceUK colleagues to deliver integrated partnership activities.
4. Data and evidence
-
Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs.
-
Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making.
-
Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements.
5. General responsibilities
- Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
- Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work.
- Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers.
- With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training.
- Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services.
- Adhere at all times to AdviceUK’s policies and procedures.
- Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a strategic, collaborative programme manager to help shape and deliver work that improves the lives of people affected by diabetes.
In this dynamic role, you’ll be at the forefront of turning our organisational strategy into action. You’ll need to work proactively across teams to coordinate complex programmes, bring clarity to priorities, and ensure our ambitions translate into meaningful outcomes. This is a role where big‑picture thinking meets practical delivery.
We’re looking for someone who can inspire and collaborate, building strong, positive relationships with colleagues and stakeholders at all levels. You’ll be confident working with complexity, comfortable navigating ambiguity, and skilled at bringing people together around shared goals.
Join us and be part of something truly transformative. Together, we can change lives for people with and at risk of diabetes and help achieve a world where diabetes can do no harm.
The client requests no contact from agencies or media sales.
If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for the South of England (Devon & Cornwall, Avon & Somerset), you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.
We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the area. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.
This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Employability Events and Partnerships Manager
London, Greater London (Hybrid)
£32,190 per year
Full-time
Permanent
Job description
If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting an Employability Events and Partnerships Manager to aid our team in delivering our unique programme supporting young people into further education and employment. If you….
• Have a keen enthusiasm for working with young people and facilitating engaging and inclusive employability activities to equip ThinkForward young people for further education and sustained employment
• Are process driven and organised, with experience in planning and delivery across multiple programmes and projects
• Possess the ability to develop new and maintain our strong external business partnerships that support the delivery of employability programmes
• Can influence ThinkForward’s careers advice through expertise and insight around the local educational and employment landscape
• Have the skills to use data to plan, analyse and evaluate employability and progression activities
• Can lead on cultivating and onboarding new business partnerships in the London area
…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter. Your cover letter should answer the following questions:
1. Can you share an example of where you have project managed and delivered employability events or programmes, such as ‘ready for work’ activities?
2. Describe your experience of building and maintaining relationships with external partners, such as employers or corporate organisations, to support employability outcomes.
3. How have you used data, local labour market insight, or feedback to plan, deliver, and improve employability activities or progression programmes?
4. Can you give an example of how you have worked collaboratively with internal teams and external partners to deliver successful employability initiatives?
The client requests no contact from agencies or media sales.
