Insight and service development manager jobs

Buttle UK is seeking an exceptional HR Manager to work closely with the new, incoming Chief Executive and the whole of the Senior Management Team (SMT) to lead on all operational HR matters such as recruitment, onboarding, employee relations including embedding an organisational culture that makes Buttle UK a great place to work.

As our HR Manager, you will play a crucial role in nurturing our most valuable asset – our people – by fostering a positive workplace that empowers every team member to contribute to our mission. Your expertise will directly impact our ability to attract, develop, and retain the dedicated professionals who make our life-changing work possible.

Thank you for considering being part of our journey. We're ready to meet the challenges ahead—head-on, and together.

Please note: any applications received without a supporting statement of how you meet the requirements of this role will not be considered.

The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.

Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.

Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.

Key Responsibilities:

Supporter Journey Development & Design

· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.

· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.

Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.

· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.

· Lead for data, compliance and technical troubleshooting.

Data Selections & Audience Targeting

· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.

· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.

· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.

· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows

· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.

Supporter Loyalty & Stewardship Communications

· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.

· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.

· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.

· Lead for your team adhering to GDPR-aligned audience management and safe data activation.

Leadership & Collaboration

· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.

· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.

· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.

Knowledge, skills and experience needed:

· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation

· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.

· Familiarity of audience targeting segmentation and data selections.

· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.

· Proven ability to lead teams and manage complex, cross‑functional projects.

· Strong analytical mindset with the ability to translate insight into action.

· Excellent communication and stakeholder‑management skills.

· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.

· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.

· Demonstrable budget development and management experience.

· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.

· Ability to distil complex data into simplified actionable insights that build the programme.

· Curious, analytical, and comfortable working with data and making driven decision‑making.

· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.

· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.

· Experience of coaching internal stakeholders, with strong workshop facilitation experience.

· Committed to continuous learning and innovation.

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £56,000 per annum, plus benefits. 

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

The Youth Endowment Fund  

Senior Change Manager, Children’s Services 

Reports to: Head of Change, Children’s Services 

Salary:£54,300 per annum, depending on experience  

Location:  Central London or Hybrid*(see below) 

Contract: 2-year fixed term contract

Closing date for applications: 12 pm on Monday, 1st June 2026 

Interview dates: Week commencing 15th June 2026 

About the Youth Endowment Fund 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.    

But it doesn’t have to be this way.    

The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.   

A big part of the movement that we need to build is in the world of children’s services. We need to inspire and connect with senior leaders in England and Wales to spread what works and make our country safer for some of our most vulnerable children. We need someone who can deliver this whilst understanding and working within the context of the major sector reforms that are currently being delivered via the Families First Partnership programme. 

Key Responsibilities  

We are at an exciting moment in our work. In June we will publish our children’s services practice guidance, setting out the evidence for what works to reduce serious youth violence in the children’s services sector. 

We have plans to work with the sector over the rest of the financial year and beyond, including designing a self-assessment tool to help senior sector leaders benchmark their existing practice against the evidence. We will also launch a new change programme, working hand-in-hand with the sector to implement the evidence for what works, gaining valuable insights in the process.

Your role is to help us turn these plans into a reality. 

This will include launching the self-assessment tool and promoting its use within the sector. It will also involve planning, designing and delivering the change programme to turn the theory into reality.

You will also contribute by designing and delivering a range of sector engagement activities, such as webinars, events and learning opportunities, that reach the sector, helping to build momentum, understanding and commitment across children’s services.

Lastly, you will support the Head of Change for Children’s Services with government engagement as required and support the establishment of a new network for senior sector leaders to share the latest evidence and best practice. 

Key responsibilities will include: 

• Supporting the launch and roll-out of the children’s services self-assessment tool, driving up demand and ensuring widespread completion of the tool across the sector; 

• Work hands-on with Local Authorities to help them put evidence into practice via our change programme; planning, delivering and learning as the work continues; 

• Continuously capture and act on learning from the self-assessment tool and deep dive change programme to inform future work; 

• Supporting the design and roll-out of a children’s services network to spread learning of what works to reduce serious youth violence; 

• Spend time genuinely understanding the pressures, priorities and constraints facing children’s services leaders to inform our longer-term approach to change. 

As part of your wider contribution to the organisation, you will also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.

• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

• You understand the children’s services sector. You understand how the sector really works. This could include experience of working with/supporting senior sector leaders to facilitate change and improvement that improves the lives of young people.

• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a social worker and a 15-year-old student. Listening to people from all backgrounds matters to you.

• You have experience of developing resources which support children’s services. You understand and take a curious approach to learning about the needs of sector leaders. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice. 

• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 

• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.

• You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.

• You are committed to equality, diversity and inclusion. 

You must have this sort of experience 

• Delivering positive change within children’s services: You have significant experience of working with sector leaders to support the development and improvement of practice.

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Hybrid Working 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. 

To Apply 

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Monday 1st June 2026 at 12pm. 

Application Questions 

1. How have you used evidence to deliver effective change and improve outcomes? How did you gather and use the evidence and influence senior leaders to act differently? 

1. Describe your experience and understanding of working in or with the children’s services sector, in particular working with senior sector leaders. Please be specific about the context and impact you made.

1. What personal and professional experiences shape your understanding of the children’s services sector and its role in preventing youth violence? 

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

Interview Process 

This will be a two-stage interview process. Interviews will take place the week of 15th June 2025. 

Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 25 days annual leave, 3 days end of year shut down, plus Bank Holidays 

• Four half days for volunteering activities 

• Employee Assistance Programme – 24hr phone line for free confidential support 

• Volunteering days - 4 half days per year 

• Death in service - 4 times annual salary 

• Flexible hours. Core office hours 10am – 4pm 

• Financial support including travel and hardship loans 

• Employer contributed pension of 5%. 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 

Are you an experienced fundraiser who is passionate about animal welfare?
We’re looking for a Head of Supporter Development to oversee our supporter communications journey, collaborating with various teams to ensure our supporters receive the best care and attention.

What does this role do?
As Head of Supporter Development, you will:

• Lead and transform how we engage with supporters, embedding a cultural shift and supporting teams to deliver on strategic objectives,
• Implement the supporter engagement strategy, including producing annual plans and a programme for regularly monitoring and evaluation activity, continuously improving the approach to enhance outcomes,
• Ensure all fundraising activities and products are audience led, using audience insight to inform decision making and ensuring high standards are upheld,
• Develop and manage budgets for supporter engagement activity.

This role is a fixed term, family leave cover contract until March 2027. Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need significant experience in supporter development and direct marketing, and experience of audience insight and segmentation principles. You’ll have strong leadership skills, with experience of leading high performing teams, with the ability to lead change and growth, and embed culture. You’ll also have a deep understanding of compliance and data protection regulations, and excellent attention to detail. Above all, you’ll have a commitment to the work we do.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

CENTRE FOR AGEING BETTER

Digital Marketing and Content Manager

· Permanent

· Salary £50,218 per annum

· Full time

· Flexible working options will be supported.

· Central London Office and Hybrid working (6 days a month office attendance)

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

We’re looking for an experienced Digital Marketing and Content Manager to lead and evolve our digital approach at a critical time for the organisation following the launch of our new three-year strategy.

As Digital Marketing and Content Manager, you will play a critical role in amplifying our impact, turning complex research into compelling content, using digital channels to influence decisionmakers and ensuring our messaging reaches the audiences that can drive real change for older people.

You will manage one line report. You will work closely with an external agency to support website development as well as maximising the effectiveness of our marketing, SEO/GEO and user experience.

At a time of rapid technological change, this role will also help Ageing Better make smart, responsible use of AI and other emerging digital tools, strengthening our reach, effectiveness and influence.

About you

You’ll bring strong digital leadership, curiosity about new approaches, and sound judgement about what will genuinely add value.

You will have demonstrable experience of delivering a consistent stream of high quality, accessible and persuasive content across channels including social media, website, and e-newsletters.

You are confident in leading an organisation’s digital marketing strategy and skilled at using insights and data to grow reach, engagement and influence with target audiences across different digital channels.

You are used to managing a broad range of suppliers including our digital agency as well as designers, copywriters, filmmakers and other creative agencies involved in content creation.

You have a collaborative approach, are able to build relationships with a wide variety of people, and are an effective, supportive manager.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund (NLCF) and part of the government’s What Works Network. We are fortunate to have monies remaining from our endowment from the NLCF to fully fund us until 2029, and we will be looking for new funding opportunities to sustain activity beyond 2029.

Everyone has the right to a good life as they get older, and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is an independent centre of excellence on ageing and demographic change. We work with national and local government, industries, businesses and community organisations to improve how people experience ageing. Our work focuses on creating better workplaces, homes and communities, while tackling ageism and addressing inequality in later life.

We are striving to create an organisation that reflects our society and the communities we serve with a workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people. 

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply, please follow the link to complete an application form and Equality and Diversity form.

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for an interview for this post. 

Failure to do so will result in your application being automatically rejected.

We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI, to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience and knowledge using your own unique voice.

The closing date for this role is 9am 26th May, with in- person interviews to take place 8th June. 

We reserve the right to close this role early if a large volume of applications has been received. 

About the Mercury

The Mercury creates and shares stories that are exhilarating, revelatory and relevant. Through the reinvention of classic texts and the creation of bold, new writing, we believe that the transformative power of theatre can enrich the lives of our community.

The Mercury is a significant regional developer of new talent, working with a range of partners across the arts, education and creative industries to deliver a studio programme and a learning, participation and professional development programme aimed at nurturing the next generation of theatre makers.

Everything we do is driven by our values of quality, innovation, diversity, and connection.

About your new role

Are you passionate about data and how it can inform decision-making? We’re looking for an Audience and Insights Manager, who loves connecting people with a range of shows and activities that will enrich their lives.

This new role will be instrumental in ensuring our audiences are placed at the centre of our planning, by using their information effectively to share with them the Mercury’s vision, communicate our work, and promote our organisational values. 

You will help develop a 3-year audience development strategy; create, manage and deliver audience engagement campaigns; analyse data and recommend segmentation and audience profiles; help the team interpreting post-show data to inform future campaigns; help in the creation of a community ambassadors scheme, and much more.

If you are creative in your approach to build, engage and retain audiences, we want to hear from you!

To find out more, download the candidate pack.

Applications close at 10:00am on Tuesday 19 May 2026. Interviews will take place on Tuesday 2 June 2026.

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

​By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

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Brief role description​

The Business Development Manager will play a pivotal role, driving the acquisition of high-value, multi‑year corporate partnerships that deliver meaningful shared value for the organisation and its partners. They are responsible for developing and securing six‑ and seven‑figure strategic partnerships, ensuring each relationship aligns with organisational priorities and delivers clear, measurable impact.

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Who we are looking for​

We are looking for an experienced business development professional with a strong track record of winning long‑term corporate partnerships and securing multiple‑figure sums to deliver income targets.​

You will bring experience in prospect research and networking, with the ability to secure high‑value partnerships and deliver income targets. You will have excellent communication skills, including presentation, negotiation and influencing, and experience using CRM systems to support your work.​

You will demonstrate a highly self‑motivated and entrepreneurial approach, comfortable working to ambitious targets. You will be dynamic, organised and solutions‑focused, bringing a collaborative approach to your work. You will also be flexible and happy to attend events and meetings across the UK to secure funding partnerships.​

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Interested? Want to know more about the Charity? Check out our website​.

Eager to know more about the role? Have a look at the Job Description attached below​.

What’s in it for you? Check out our Benefits attached below​.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 25 May 2026.​

Got questions about the role? Get in touch with the People Team at Forces Employment Charity​.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.​

If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

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#LI-DNI​

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary

This role forms a key part of a new Strategy & Insight Team at Bowel Cancer UK, which seeks to build core capabilities to enable us to be as effective as we can be for people affected by bowel cancer. The Audience Insight Specialist will be an internal leader, building our capability to understand our core audiences and the people we need to reach to achieve our strategic goals. You will support a cultural shift in how the charity takes an audience-led approach to planning, decision-making, and communications, as our CRM, data infrastructure, and Strategy & Insight functions continue to develop. Making best use of internal and external sources, you will distil data into meaningful insight, tailored to different audiences. You will support a consistent approach to audiences across the organisation, while flexing to meet the needs of different teams, ensuring that any understanding of audience is rooted in evidence.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives.

We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

We have an exciting opportunity for a Business Development Manager to join our team. Reporting directly to the Director of Income and Engagement, you will play a key role in securing and sustaining income to enable Carers First to grow its support and impact for carers. Your responsibilities would include: -

• Identifying, assessing and managing commissioned contract and funding opportunities aligned to Carers First’s strategic aims, maintaining a clear and intelligence‑led pipeline.

• Leading the development of compelling, high‑quality and cost‑effective bids and proposals for carers services and support (including re-securing existing contracts). Working with services, co-ordinating bid plans and bid teams to ensure a consistent, unified approach.

• Supporting the mobilisation of new contracts and services.

• Supporting delivery of the Income Generation Strategy, including leading on larger Trust, Foundation and grant applications where appropriate.

• Building effective relationships with commissioners, funders and partners to support business development and market engagement.

• Using quality, insight, outcomes data and carers’ feedback to strengthen bids, inform service improvement and support the development of innovative service models that improve outcomes for carers.

About you

To be successful in this role you will bring a strong mix of business development expertise, Local Authority commissioned contract success, sector knowledge and collaborative working, alongside a commitment to improving outcomes for carers, with;

• A strong track record of securing new Local Authority commissioned contracts and re securing existing contracts, with experience of commissioning and procurement processes in health, social care or the voluntary sector.

• Proven experience of leading bid development activity and bid teams, producing high quality, persuasive proposals within tight deadlines.

• Experience of senior stakeholder engagement and relationship management with commissioners, funders and partner organisations.

• A good understanding of health and care systems, including Local Authority and Integrated Care System priorities and pressures.

• Experience of service design and service improvement, working collaboratively with multi disciplinary teams and people with lived experience.

• Excellent organisational, programme and time management skills, with the ability to manage multiple workstreams simultaneously.

• Strong written and verbal communication skills, with the ability to analyse insight and impact data and translate this into learning, improvement and compelling cases for support.

• A collaborative, inclusive and supportive approach, with a commitment to equality, diversity and inclusion, and strong alignment with the values and mission of Carers First.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, visit the Carers First website and click on the ‘Apply Now’ button to begin your application.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

If you would like an informal conversation about the role, please contact Kate Kennard, Director of Innovation and Development, via our recruitment team to arrange a call.

Closing Date: Wednesday, 13 May 2026

Interviews: Successfully shortlisted candidates will be invited to a first round interview:

Stage 1: Online competence-based interview – Tuesday, 19 May 2026

Second‑round interviews will only be offered to those candidates who successfully meet the required criteria at the first interview as follows:

Stage 2: A face-to-face meeting in London with an interview panel – Tuesday, 26 May 2026. You will be required to do a presentation, and details will be provided in advance.

Carers First is an Equal Opportunities Employer

Positive       Collaborative        Ambitious

Join our dedicated team and play a key role in shaping the learning, development, and success of staff and volunteers across the organisation. This is an exciting opportunity to lead and embed a culture of continuous learning that directly supports high-quality services and positive outcomes for our clients.

As Training & Development Manager, you will design, develop, and deliver a comprehensive training and development framework that supports the skills, confidence, competence, and progression of both staff and volunteers. Working collaboratively across the organisation and with partner agencies, you will ensure learning and professional development are embedded into everyday practice, strengthening quality, consistency, and organisational culture.

You will lead on creating a proactive training strategy aligned to the organisation’s operational goals and values, ensuring all learning and development activity contributes to the wider vision and objectives of the organisation. This role is ideal for someone passionate about developing people, driving engagement, and creating meaningful opportunities for growth and professional development.

Help shape the future of compassionate care

At Trinity Hospice, we believe everyone deserves outstanding end-of-life care. For more than 40 years, we’ve been at the heart of the Fylde coast, supporting patients and their families across Blackpool, Fylde and Wyre. Our care reaches far beyond our hospice walls, into homes, hospitals and the wider community, ensuring people receive the support they need, wherever they are.

We are now looking for an exceptional Individual Giving Manager to join our Fundraising  and Communications Team to play a vital role in sustaining and growing this care. This is a rare opportunity to shape and lead an ambitious individual giving programme, helping to secure the income that allows our services to reach thousands of people every year.

In this role, you will take ownership of developing and delivering strategies across individual giving, appeals, regular giving, in-memory fundraising, lottery and legacy marketing. You will lead a dedicated team of four, creating and delivering engaging campaigns that inspire people to support Trinity Hospice, while using data and insight to continually refine and strengthen supporter journeys. Your work will focus not only on generating income, but on building meaningful, long-term relationships with our supporters and ensuring they feel valued and connected to our mission. 

We are looking for a motivated and creative individual with a strong background in individual giving or a related fundraising discipline. You will be a confident communicator, able to craft compelling messages that inspire action, and comfortable working with data to inform decision-making. You will also bring experience of managing or supporting others, with the ability to lead, motivate and develop a team in a collaborative environment. A proactive mindset, attention to detail and the ability to manage multiple priorities will be key to success in this role.

Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.

This is more than a fundraising role, it is an opportunity to make a genuine difference. Every pound raised helps us provide compassionate care to patients and their families at some of the most important times in their lives. As Individual Giving Manager, you will play a central role in ensuring we can continue to be there for everyone who needs us.

Contract: Permanent,

 Full Time (37.5 hours per week)

Location: London

Salary: £40,512 - £47,377 per annum

Closing Date: Wednesday 20th May

Interviews will be held w/c Monday 25th May

Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Manager to join our Mass Participation & Events team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Sleep Out Manager plays a vital role in managing our flagship fundraising event, Sleep Out. Increased investment from our headline event sponsor, Nationwide Building Society, has enabled the development of a new visual identity and refreshed messaging, so it is an exciting time to join the team and maximise the opportunity.

About you

• Ambitious, highly motivated individual with strong project management skills, and experience of organising fundraising events.
• An excellent communicator, confident in engaging a wide range of stakeholders at all levels and building effective relationships internally and externally.
• Able decision maker with a can-do attitude.
• Flexible, always adapting to changing needs.
• Committed to self-development by engaging with training and continuous learning.
• Proactive, always looking for creative ways of working.

What you’ll be doing

• Responsibility for the successful delivery and growth of the Sleep Out portfolio; comprising a London corporate event, public events in London and Manchester and our ‘Host Your Own Sleep Out’ programme.
• Responsibility for annual planning and budgeting for the Sleep Out portfolio, including financial management, quarterly reforecasting, and delivery against financial targets.
• Leading a cross-departmental working group to deliver the corporate event. Responsibility for the logistics and strategy of the event
• Heading up a team of three, you’ll create a positive and inspiring culture, which empowers team members to achieve their best

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

We operate a hybrid working model, with a minimum of 50% office attendance (typically 2–3 days per week).

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Sleep Out Manager, click ‘Apply’ now!

Magic Bus is seeking a Global Senior Finance Manager to lead financial management
across each of its Magic Bus Global, UK and Singapore entities (“three Magic Bus
entities”). This is a senior, high-impact role, critical to supporting the organisation’s next
phase of growth and strengthening its global finance function.

Based in the UK and reporting to the Magic Bus UK Board and Executive Director (with
alignment to Magic Bus Global and Singapore leadership), the role operates within an
international development NGO environment. It combines hands-on financial
management with strategic oversight, ensuring strong governance, compliance, and
financial insight across multiple geographies.

The postholder will oversee end-to-end finance operations, manage outsourced
providers (audit, payroll) and play a key role in driving financial sustainability and
performance. In addition, and when the opportunity arises, the postholder will support
the fundraising initiatives of Magic Bus UK and any other Magic Bus entities as
appropriate.

Key Responsibilities
Financial Leadership:
- Lead financial management across each of Magic Bus’s Global, UK and
Singapore entities, ensuring consistency, transparency and strong internal
controls.
- Act as the primary finance lead to the Magic Bus UK Board and Executive
Director.
- Strengthen financial policies and processes across all three Magic Bus entities.
- Ensure compliance with UK charity regulations and Companies Act 2006 (as
appropriate) and all relevant international requirements.
- Oversee relationships with external providers (auditors, payroll, finance
partners).
- Maintain a robust financial control environment.

Financial Planning, Budgeting and Forecasting:
- Lead the annual budgeting process across three Magic Bus entities,
incorporating input from country teams and the Boards.
- Develop high-quality financial forecasts, scenario modelling, and long-term
financial planning.
- Provide clear insight into financial sustainability, funding gaps, and reserves
strategy.
- Monitor performance against budget and support timely corrective actions, as
required.

Management Reporting and Performance:
- Oversee the production of accurate and timely monthly management accounts
across all three Magic Bus entities.
- Deliver clear variance analysis and actionable insights to support decision-
making.
- Standardise and improve reporting processes across geographies.
- Present financial performance to the Board and senior stakeholders.

Financial Accounting:
- Ensure robust month-end and year-end close processes across entities.
- Maintain oversight of key accounting areas.
- Lead the annual audit process and statutory reporting requirements.
- Oversee submissions to the Charity Commission, Companies House, and
relevant international bodies.
- Support fundraising and operations with donor requirements, including
restricted funding and grant reporting.

Cash Flow, Treasury and Risk Management:
- Oversee cash flow across entities, ensuring adequate liquidity at all times.
- Monitor and optimise reserves in line with organisational policies.
- Oversee payment processes and financial controls.
- Identify financial and operational risks and implement mitigation strategies.

Strategic Finance and Business Partnering:
- Act as a strategic finance partner to country leads and global leadership.
- Provide financial insight to support growth, expansion and funding strategies.
- Strengthen financial literacy and capability across non-finance teams.
- Drive continuous improvement in systems, processes and data quality.

Candidate Profile
Qualifications and Experience:
- Fully qualified accountant (ACA/CIMA/ACCA/CIPFA).
- Significant experience in a senior finance role, with end-to-end ownership of
finance operations.
- Strong experience in international development, NGO or grant-funded
environments.
- Experience working across multiple countries and/or legal entities.
- Experience reporting to Boards and senior leadership.
- Proven experience managing audits and external stakeholders.

Technical Skills:
- Strong financial accounting, controls, and compliance expertise.
- Experience with multi-entity consolidation and reporting.
- Advanced budgeting, forecasting and financial modelling skills.
Strong understanding of:
- Restricted funding and donor compliance.
- Grant reporting and funder requirements.
- Cash flow and reserves management.
- Experience with finance systems (e.g. Xero) and advanced Excel and Power
Point.

Leadership and Personal Attributes:
- Strong stakeholder management and communication skills.
- Ability to translate complex financial information for non-finance audiences.
- High level of integrity, accountability and sound judgement.
- Comfortable operating in a complex, evolving, international environment.
- Proactive, collaborative and solutions-oriented.
- Strong attention to detail with a strategic mindset.

Desirable:
- Experience managing outsourced finance functions or shared service models.
- Strong knowledge of UK charity compliance and governance.
- Exposure to US, Singapore, or other international reporting environments.
- Experience in scaling organisations or strengthening finance functions.
- Passion for international development and social impact.

Why Join Magic Bus UK
This is a unique opportunity to join our organisation at a pivotal moment of growth,
where you can shape strategy and contribute directly to life-changing impact for young
people in India.

We are committed to creating a supportive and inclusive working environment. Our
offer includes:
- 25 days annual leave plus bank holidays (33 days total), pro-rated for part-time
staff.
- Flexible and hybrid working arrangements.
- Private health insurance.
- Employer pension contribution.
- Training and professional development opportunities.
- Death in service benefit.
- A collaborative, mission-driven team culture.

Diversity and Inclusion:
Magic Bus UK and other entities are committed to building a diverse, inclusive and
equitable organisation where everyone feels valued, respected, and able to contribute
fully. We welcome applications from people of all backgrounds, including all gender
identities, ages, sexual orientations, ethnicities, nationalities, and religious beliefs (or
none). We particularly encourage applications from individuals and communities that
are underrepresented in the charity sector. We recognise that talent and potential are
not always reflected in traditional career paths. If you feel you meet most of the criteria
but not every requirement, we would still strongly encourage you to apply. We are
committed to making our recruitment process accessible and inclusive. If you require
any adjustments at any stage, please let us know; we will be happy to support you. At
Magic Bus UK, we believe that diversity of perspectives strengthens our work and helps
us better serve the young people and communities we support.

We are seeking an experienced, driven and creative Marketing Manager to join Nottingham Hospitals Charity at a senior level. As a key member of our team, you will play a pivotal role in working alongside our appointed agency to shape and implement multi-channel marketing plans that support fundraising, engage existing and new supporters as well as bringing our brand to life.

This is an exciting opportunity to work as a 360-marketer, utilising your expertise in various channels and collaborating with stakeholders across the organisation and external agency partners. You will lead on planning, delivering, and evaluating marketing campaigns to maximise the charity’s impact.
 

Key responsibilities

• Lead the implementation of the NHC marketing plan and introduce content marketing initiatives, ensuring alignment with charity goals
• Lead on brand awareness campaign to improve awareness, engagement and income
• Be key point of contact with appointed agencies to deliver the marketing and development strategy
• Lead on income generating marketing campaigns from initial concept to delivery and evaluation, ensuring they deliver measurable results
• Work alongside the Communications and Media Manager to oversee the creation and distribution of content across various channels, including digital, social media and email
• Lead on e-marketing from ideation to delivery to support fundraising, supporter and NUH engagement
• Drive fundraising marketing, working closely with Fundraising Leads to identify opportunities and evaluate supporter needs, using insights to inform marketing activity
• Support campaign management, supporter engagement and awareness for Legacy and in-memory giving
• Implement brand guidelines consistently, ensuring all marketing activity reflects Nottingham Hospitals Charity’s values and identity
• Lead on marketing planning to ensure appropriate cadence of communications to supporters and donors
• Repurpose content to ensure maximum engagement and reach
• Collaborate with internal stakeholders, including NUH Trust Communications teams to create integrated marketing plans that support diverse audience engagement opportunities
• Drive successful lead generation initiatives to deliver data acquisition, conversion and increased income
• Stay up to date with industry trends and best practices to identify innovative opportunities for growth

About you

• Proven experience as a 360-marketer, delivering multi-channel marketing campaigns to diverse audiences and achieving measurable results
• Have demonstrable experience of bringing a brand to life with internal and external audiences
• Strong knowledge of content marketing, audience segmentation, and repurposing content for different platforms
• Experience in implementing brand guidelines and maintaining brand consistency across all marketing outputs
• Excellent project management skills, with the ability to manage multiple campaigns simultaneously and deliver on time and within budget
• Exceptional communication and relationship-building skills, with the ability to collaborate effectively with internal and external stakeholders
• Analytical mindset, with experience conducting market research and using insights to inform marketing plans
• A proven track record of driving successful lead generation initiatives
• Creative and proactive approach, with a track record of identifying and implementing innovative marketing ideas
• A keen eye for detail and excellent copywriting skills
• Demonstrable experience in line management, including the ability to mentor and develop team members

Marketing experience

• A minimum of three years’ experience in a marketing environment, with a proven track record of delivering impactful campaigns
• An understanding of the charity sector and/or prior experience in a fundraising environment is desirable
• Experience working with CRM systems is also desirable

 For an informal chat about the role, contact Sam Cousens at Nottingham Hospitals Charity.