The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

The role is responsible for the development and delivery of wellbeing services that support people to live well in and around their homes and community. It will be responsible for developing and expanding the Listen and Connect telephone support and befriending service and will lead on working closely with health and social care colleagues, including internal staff, to develop programmes and services that support people to improve their wellbeing. The role will develop the portfolio of work in the fields of telephone support services, mental health, isolation and working with vulnerable adults to ensure that they are supported and connected. The Listen and Connect service has been developed in response to the levels of isolation and loneliness experienced as a result of COVID-19. It provides people with advice, guidance, service navigation information and for many, a friendly chat. The Programme Manager is required to develop and expand the service that sit within this function to support those most in need, including vulnerable older adults, those who are isolated and those requiring support for their mental and physical wellbeing. The Wellbeing Support Programme Manager will be responsible for service design, development of patient and service user pathways, service protocols and referral routes in and out of the service. The role will oversee the Listen and Connect team and work closely with telephone triage and Knowledge and Insight to ensure ease of access to the service for people to self-referral and agencies to access on behalf of other. It is essential to understand the commissioner, provider and funding landscape relevant to this programme of work. 

Main responsibilities:

Work with internal Directorate colleagues such as Healthy Communities Programme Manager to develop service in line with wider Social Prescribing services to support vulnerable adults.

 •Identify methods and potential funding, to develop approaches to supporting people in the recovery and restoration phase of Covid to live well. 

•Working closely with the wider telephone triage team to ensure pathways into the service are clear.

•Develop service governance including patient and service user pathways, protocols, safeguarding policy and other relevant paperwork.

•Work with Knowledge and Insight to develop robust data collection and reporting on service impact.

•Lead on engaging internal and external stakeholders as part of a multi-disciplinary team to identify new ways of supporting lonely and socially isolated adults and raising awareness and access to the service(s).

•Lead on developing new programmes and services with health and social care colleagues such as GPs, Adult Social Care, providers and commissioners that that support people to be socially and physically active, and mentally well.

•Develop approaches specific to the Covid recovery phase, for supporting individuals and communities to improve their health and wellbeing.

•Work proactively with key partners such as health, social care and mental health to ensure that appropriate pathways, relationships and funding opportunities are maximised.

•Lead and manage the Listen and Connect team, offering supervision and support to staff to deliver the service and manage complex cases, in addition to line management and case management.

•Develop the workforce, including training and skills and wider service development & manage the Listen and Connect team.

Strategic Scope:

•Works at a strategic level, having input into strategy and budgets for their department and business area.

•Contributes to the direction of the business through input into the strategic plan and budget setting for their immediate area of responsibility.

•Has a full range of management and leadership skills.

Business Skills

:•Responsible for the management of a department, which is of significant importance to the business.

•Takes the initiative to keep own and subordinates skills and knowledge of their technical or professional specialty up to date.

Complexity:

•Makes decisions that impact the organisation's achievement of organisational objectives and financial performance.

•Demonstrates clear leadership and the ability to influence and persuade.

•Performs a challenging range and variety of complex technical, professional or financial activities

.Autonomy:

•Establishes organisational objectives and delegates responsibilities.

•Accountable for actions and decisions made not only by themselves, but by subordinates.

Specialist/technical roles (if applicable):

•Is a subject-matter expert within their own discipline and has a broad understanding of all aspects of their technical discipline.

•Specialist knowledge of developing service protocols, safeguarding and supporting vulnerable adults

•Experience of supervising and supporting staff to deliver the service and manage complex cases, working with vulnerable adults, in addition to case management.

•Understands the implications of new developments in their area of speciality and maintains awareness of developments in the community.

Benefits

·Bring your own device - £20 towards your phone bill monthly.

·Health Shield – discounted health benefit against eye examinations/prescriptions.

·+Plus EAP (counseling and DRs on call 24hrs a day)

·Death in Service – 4 times your salary paid to beneficiary.

·Nest Pension – 8% paid by TAWS 3 % paid by employee.

·Annual Leave – 25-29 days AL plus 5 wellbeing days

·Flexible working.

We are looking for an Individual Giving Innovation manager to join us on a 12mth FTC to cover maternity leave. Joining our Individual Giving Team, you will be responsible for identifying and scoping new income generating products and activities, developing ideas from concept to delivery.

The main focus of this role is the development of an innovation pipeline of cause-cash propositions that compliment Friends of the Earth’s climate campaign. You will be leading on product development from start to finish, delivering audience-led ideas that are commercially sound and have the potential to reach significant scale.

A proven track record of developing and delivering products that attract new audiences and inspire existing supporters is essential. You will also need experience of identifying and drawing insight from target audiences and leading/facilitating ideation sessions.

Closing date: Sunday 16th August 2020 (23:59)

For more information please visit our website.

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture.

We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.

Department: Data and Impact

Hours per week: 36.15

Interview date: TBC

Contract Duration: 6 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

At Citizens Advice, we have big ambitions to help more clients in more ways to find a way forward. You can read about our 3 year strategic framework launched this year, the Future of Advice, here. To achieve this strategic vision, we need to transform the way we work.  A central function of the national Citizens Advice organisation is to support the network of 272 local Citizens Advice across England and Wales. Our support covers a wide range of functions and includes operational and governance support, advice content, IT infrastructure, client management systems, quality assurance, and training.

As a delivery manager at Citizens Advice, you’ll enable agile project and product teams to focus on the right priorities, work together effectively and deliver user-centred products and services that meet user needs and business priorities. 

You will work with the Better Business Data team to develop new products including:

• Ongoing support of a pilot service search tool used by the network
• Working in partnership with an external developer to build a new version of the service search tool for use by the whole network
• Supporting a piece of strategic discovery aimed at identifying the appropriate platform for Citizens Advice’s future network relationship management efforts.

You’ll ensure a high team standard is set, expectations are managed and identify and remove issues, blockers and risks to delivery and build the capability of your team to work effectively in an agile way, through coaching, contributing to a culture of learning and transparency, encouraging and enabling self-organisation.

You’ll have excellent facilitation skills, be able to foster a feeling of safety and employ self-awareness, self-management and neutrality as needed, as well as designing and running meetings with clear purpose, using a mix of activities, tools and techniques to achieve desired outcomes.

You’ll be action orientated, with sound judgement in identifying issues and putting forward solutions and adept at drawing together insights from data, research and other sources to help inform decision-making and make recommendations.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

This role can be based at any of our South London, Bristol, Birmingham or Manchester hubs however the successful candidate will be able to work primarily from home for the foreseeable future.

This is a fantastic opportunity for an accomplished analyst to join the small but crucial Impact team at The Prince’s Trust, within the Service Design & Delivery directorate.

Making an impact on young people is at the heart of what we do so measuring and evaluating our services is key to informing the programmes we design and showcasing our success with partners and funders.

Most importantly you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.

What you will do:

• Be responsible for transforming how we use our data to shape our services.
• Drive our performance and showcase our work with our supporters.
• Create and maintain an infrastructure of systems and tools for undertaking analysis and supplying data and insights.

What we need from you:

• A solid foundation of technical knowledge
• A track record of unlocking the power of data to drive organisational success
• Skills using data analysis tools including Google studio, BI systems such as Oracle service cloud and software including R, Python and SQL
• Experience presenting analysis through written and verbal outputs, including facilitating insight based discussions

For full details, please go to the job description. 

Why we need Data Analysts:

This dedicated team is focused on delivering 10,000 young people into sustainable jobs on health & care.

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper. 

We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days of annual leave entitlement, plus bank holidays. Office closure days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! You can work hours to fit in with, school hours, college hours or care arrangements for example. You can also work from home. 
• Interest-free season ticket loans
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• Generous life assurance cover (4 x annual salary)
• Volunteer / attend events such as music festivals, The Prince’s Trust Awards, active events etc.
• In-house and external training opportunities available throughout the year.

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 433 

This post can based at any of our Skylights which are at the following locations London, Brent, Croydon, Oxford, Merseyside, South Wales, South Yorkshire, Coventry, Birmingham, Newcastle and Edinburgh.

Recruitment during COVID-19 restrictions

During the COVID-19 restrictions, our interviews will be by video call.
Additionally, the successful applicant will be supported to work from home for the initial period where restrictions on non-essential travel are in place.

About Crisis
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. Through our pioneering research into the causes and consequences of homelessness and the solutions to it, we know what it will take to end it, together, in our lifetimes.

About the role
This is an exciting opportunity to provide expert advice on welfare rights and entitlements for people facing homelessness, including those who may appear to have no recourse to public funds, to contribute to Crisis’ mission of ending homelessness. Advice and assistance will be offered on an internal consultancy basis to Crisis Skylight staff to enable them to advocate for their clients. For complex cases, more direct involvement will be required including direct work with members and advocacy to relevant agencies.

About you
To be successful in this role you will have extensive experience of working in the welfare benefits sector. You will enjoy working across Client Services providing good quality advice and support as well as developing and delivering training to Skylight staff.

Your knowledge and expertise will contribute to the development of policy, practice and campaigns work by providing examples of where welfare policy and/or practice contributes to the perpetuating or creating homelessness.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR team through the Crisis website.

Closing date: Wednesday 13 August 2020 (11.59pm)

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094

Policy Advisor - Horticulture

Are you a good communicator, with strong interpersonal skills and the ability to develop and maintain effective networks? Do you enjoy working on a varied and diverse workload, in a team environment? Our client are looking for a friendly and confident individual, who is conscientious and good with detail to assist the Horticulture team in representing the interests of the grower members.

This is a fixed term appointment for 12 months and is a fantastic opportunity for supporting the development of horticultural policy for the benefit of their members.

Policy Advisor Responsibilities:

As Horticulture Adviser, you will be working to influence the supply chain, government decision makers and wider stakeholders to ensure the best possible regulatory and policy environment for the NFU’s grower membership. You will be expected to engage in consultative processes to identify policy issues that could impact on growers, and contribute to generating and coordinating appropriate policy solutions.

Policy Advisor Requirements:

You will hold a degree (or have equivalent experience) in geography, agriculture, horticulture, politics, science or a related subject. You should possess, or be keen to develop, a detailed understanding of the challenges facing the horticultural industry.

Prior experience working within the horticultural industry on a commercial or policy basis would be highly desirable, although training and support will be available to the right candidate. The successful applicant will ideally have insight into the issues in the supply chain in the horticulture sector, and knowledge of the decision making processes in EU and UK government.

The role will involve some travel throughout England and Wales, and possibly abroad, so the ability to work outside of normal working hours as required is essential.

About Our Client:

They are the voice of British farming, and their members are at the heart of what they do. On their behalf they lobby government and other stakeholders, develop policy and provide a range of frontline services.

Location: Stoneleigh, Warwickshire CV8 2TZ

Job type: Full Time, Contract (12 months), 35 hours per week

Salary: Starting salary, circa £34,439 per annum

Benefits: include 25 days annual leave (plus statutory bank holidays), National Employment Savings Trust pension scheme, a performance related pay award scheme, a range of discounts through their employee portal and subsidised staff restaurant.

Closing date: 9th August 2020

Interview date: 20th/ 21st August

You may have experience of the following: Advisor, Horticulture Advisor, Supply Chain Coordinator, Supply Chain Advisor, Policy Advisor, Charity, Charities, Third Sector, NFP, Not for Profit, Agriculture, Farming, Horticulture etc.

Ref: 93592 

Fixed term contract until March 2022
Birmingham

Closing date: 31st August 2020 at 11.30pm

Do you have a good understanding of homelessness and housing legislation and an awareness of mental health, substance misuse and repeat offending? Then join Shelter as a Housing First Navigator and you could soon be playing a vital role within our Birmingham Housing First service which is funded by the West Midlands Combined Authority (WMCA).

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change ¿ with individuals, in communities, across society ¿ and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

About Housing First
Housing First is an internationally evidence-based approach, which uses independent, stable housing as a platform to enable individuals with multiple and complex needs to begin recovery and move away from homelessness. It operates on the principle that if a person has a safe, secure home they are in the best position to address any other challenges they may have. Our aim in this innovative service is to ensure that people with complex needs are accommodated safely without the requirement to be 'housing ready'. We will also link them with appropriate services, even where they may have been previously excluded.

About the Role
As a Housing First Navigator, you'll be a key worker providing coaching, support and advice for a small group of Housing First customers who will be single people or childless couples who are rough sleeping, homeless or at imminent risk of rough sleeping. They may present as challenging and difficult and are likely to have multiple and complex needs, which makes finding, securing and maintaining accommodation impossible or extremely difficult. Your challenge will be to engage with customers who have a history of disengaging from services, using a variety of techniques and approaches to build a relationship and develop a support plan. Your overall aim will be to put customers' needs first in helping them to reach their personalised goals, make informed decisions, and achieve a greater level of stability and independence.

About you
Experience of working with vulnerable people and/or people with multiple and complex needs in a safeguarding environment is essential. Customer-focused, results-driven and trustworthy, you have lots of empathy and a genuine desire to help others. What's more, you enjoy working both independently and as part of a team and are not afraid to challenge the status quo and introduce new ideas where appropriate. Experience of using a range of IT applications, including case management systemsand the ability to type is desirable.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Closing date: 9th August 2020 at 11.30pm
Interviews: 18th August 2020

We're looking for a results-driven individual with experience of supporting vulnerable people or those with complex needs and who are, or have been, rough sleeping, to join us as an Engagement Worker and play a vital role in a new rough sleepers service.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change ¿ with individuals, in communities, across society ¿ and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

About the Service
This innovative new service aims to support individuals who are currently entrenched rough sleepers to move away from the streets into settled secure accommodation and to access the support they need to remain off the streets. A key feature of the service will be the involvement of people with lived experience of homelessness in service delivery and shaping its future.

About the Role
You'll be working to an assertive outreach model that places the emphasis on engagement, maintaining contact and relationship building in community settings. Your challenge? To build relationships with, and support a caseload of clients who are currently entrenched rough sleepers. Together, you'll develop co-produced, outcome focused support plans that reflect each participant's personal strengths and goals. We'll also count on you to co-ordinate interventions provided by other agencies to ensure that the right support is offered at the right time to enable each recipient to progress on their journey to recovery. And, all the while, you'll need to work to the principles of the No Wrong Door Network, as you help participants to exercise choice and control over their lives.

About you
Whilst not essential, you will ideally have lived experience of homelessness or related issues, helping you to support vulnerable individuals or those with complex needs who are, or have been, homeless or rough sleeping, to exercise choice and control in their lives. As well as a structured, calm and well organised approach, you will be forward thinking and flexible. What's more, you are familiar with working in a safeguarding framework and are not afraid to introduce new ideas, methods and processes to working practices when appropriate. Knowledge of relevant Birmingham based services would be useful, but is not essential.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behavior and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Programme Associate

Full Time 37.5 hours per week

London, Birmingham or Manchester

£20,000 per annum (plus £3,000 London Weighting if applicable)

Who we are looking for

We are looking for a motivated and talented administrator and customer service professional to join our Programmes team as a Programme Associate. This role will support the operational delivery (end to end programme management) of a specific cohort, programme or number of programmes. The programme associate will work as part of a team owning the end to end experience of stakeholders on a range of programmes, helping them engage effectively with their chosen programme and ensuring they receive an excellent level of customer service. This team will provide the interface between the organisation and these stakeholders, liaising with other teams to ensure that they experience the highest quality service.

Based in either our Birmingham, London or Manchester office, and reporting to one of our Programme Managers, you’ll be responsible for supporting the effective delivery of the programmes, as well as attending events to build relationships with stakeholders. You will require previous experience of delivering excellent customer service, as well as excellent organisation, planning and prioritising skills. A key function of the role is processing stakeholder information and feedback, as well as supporting candidate services teams, so you will need to have excellent communication skills, as well as be a strong team player.

Who are Ambition Institute?

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.

Our offer

We are happy to announce that we will be able to offer you:

• Flexibility on how you work – agreed between you and your line manager
• A competitive annual leave entitlement of 25 days, plus bank holidays
• 2 additional annual leave days for 1 day booked during December over the festive period
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
• A robust learning and development offer that ensures your continuous professional development

How to apply

All applications must be received by the closing date, midnight on 16th August 2020

Interviews are expected to be held the week commencing 24th August 2020

To apply for this role, or any of our other vacancies or for any questions or queries please click the link to visit our website.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

About us:

The National Lottery Community Fund is the largest community funder in the UK - we’re proud to award money raised by players of The National Lottery  to communities across the UK. Last year alone we gave out over half a billion pounds (£508.5 million) of National Lottery funding to over 11,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities. We have changed how we work across the Fund to help us serve people and communities more effectively, working flexibly and on their terms; working closer to communities.

About the Role:

We’re an award-winning team, established in 2017 to tell the story of the difference our funding makes. We’re finding new ways to gather and share knowledge about our grants, from using evidence and stories to write accessible, engaging content to building an evidence library of the Fund’s work. We’re also working to change how the whole organisation thinks about learning, to make the most of insights from our grantholders and our own staff. We want to tell the world about the extraordinary work the Fund supports, and to share those stories as vividly and accessibly as possible.

You can find out more about the work of our team on our website: The National Lottery Community Fund. 

We are looking for a Level 3 Junior Content Producer Apprentice (internal job title Knowledge and Learning Apprentice) to join our team in Birmingham.

This an entry level post, giving you the chance to develop and try out different elements of content production, from initial research, to bringing your findings together and presenting them in a range of different formats. We work on a range of topics, anything from tackling homelessness or loneliness, to the role of community groups during the pandemic.

As an apprentice:

• You’ll learn to research and find content by reviewing reports, databases, videos and websites. You’ll get to try out different interview techniques, by shadowing your colleagues and then talking to staff, charity workers and community representatives.
• You’ll work with colleagues to bring together and write up the findings. These could be in a range of formats from reports and webpages to summaries and blogs.
• You’ll find, tag, summarise and upload documents to our internal and external platforms. This is something you’ll do weekly, building your information management skills.
• You can also have a go at designing and producing multimedia content, such as podcasts, presentations, blogs, videos and/or vlogs.
• With our support, you’ll get to develop basic quantitative research skills by doing simple data analyses.
• You’ll also get to test our content on users to make sure it is engaging.

You’ll spend four days a week working with us and one day a week doing distance learning, one-to-one or group coaching with a qualified skills coach, or shadowing your colleagues.

We would particularly welcome applications from people from Black, Asian and other minority ethnic backgrounds and disabled people.

Contract Type: Two years fixed term contract

Hours: 37 Hours per week including 1 day a week at college or on-the-job learning

Interview Date: Interviews to be held on 8th, 9th, and 10th September

Essential Criteria:

What are we looking for?

• We need someone who loves reading and writing. We don’t mind how you gained your strong writing skills – perhaps through schoolwork, through personal journaling or creative writing, through your hobbies, volunteering or work experience.
• We want someone who is eager to communicate, to make an impact through their work.
• You have a curious mindset. You want to tell the whole story, which means researching it thoroughly. We need someone who cares about the detail and the context, and looks for ways to find out more.

Apprentices must meet the following criteria for the course aspect:

• Be at least 16 years old.
• Have English and Maths GCSEs at grade C (4) or above.
• Have the right to live and work in the UK.
• Not hold a qualification in a similar subject at level 3 or higher. Similar subjects include creating media content and creative and professional writing subjects. If you are not sure if your qualification rules you out for this post, then please do contact us for advice.

Desirable Criteria:

• Some experience of producing multimedia content such as blogs, reports, presentations, podcasts, vlogs or web pages.

For You:

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

• Generous annual leave and company pension scheme
• Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
• Enhanced paid maternity, paternity and adoption leave
• Season ticket and cycle to work loans
• Paid volunteering leave

How to Apply:

Visit our website on The National Lottery Community Fund for further details about the vacancy and our application process.

Equal Opportunities:

 Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive.  We believe our people should represent the communities, organisations and individuals we work with.  We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.