Insight manager jobs in brent cross, greater london

�� We're hiring: Email Conversion Officer

Are you passionate about digital marketing, data-driven design, and creating engaging supporter experiences? At MSF UK, we’re looking for an Email Conversion Officer to help us optimise our digital campaigns and boost donor engagement.

In this role, you’ll:

• Enhance post-donation journeys through smart segmentation
• Lead A/B testing and iterative email improvements
• Design compelling onboarding campaigns to increase retention
• Spot digital trends to elevate our fundraising and advocacy

You'll collaborate across teams, think holistically, and play a key role in shaping how we connect with our supporters.

#DigitalMarketing #EmailMarketing #Fundraising #NonprofitJobs

Hours: Full time, 37.5 hours a week

Location: London (Hybrid - 2 days per week in London Office)

Duration: Permanent

Salary: £40,682.16 per annum

Job Purpose

The Email Conversion Officer plays a role in maximising the effectiveness of our digital campaigns, channels, platforms, and user journeys.

They will work alongside the other members of the Digital Conversion teams under the direction of the Digital Conversion Manager and in collaboration with the wider Digital Team and Fundraising and Communications departments.

The role holder will improve key conversion metrics such as donations and campaign engagement through iterative design processes; making sure we fine tune our supporter journeys and enhance digital marketing practices.

The Email Conversion Officer will specifically help with:

·Optimising our post donation journeys specifically with audience segmentation

·Devising and running email testing schedules, implementing iterative improvements to meet user needs

·Creating engaging onboarding email campaigns to increase donor retention 

The post holder will be expected to identify digital trends to improve MSF UK’s fundraising appeals and advocacy campaigns. The post holder is required to think holistically; to understand and buy in to large cross-departmental strategies.

Please download the full job and person specification below for further details.

Requirements

Knowledge, Skills and Experience

• Ability to think holistically, to think about conversion campaigns across diverse channels
• Experience in email marketing and modern e-marketing platforms
• Experience using CRM systems
• Experience of digital marketing and paid social media channels
• Demonstrable knowledge of how to develop and optimise effective user journeys
• Up to date on UX best practice, design thinking and the iterative design process
• Ability to use design software or other web tools to create a variety of creative assets
• Meticulous attention to detail with excellent writing, editing and proofreading skills
• Excellent analytical skills and confidence producing reports for key stakeholders which provide actionable insights
• Excellent interpersonal skills and ability to work cooperatively in a dynamic but complex team and organisation
• Confident liaising with a range of external suppliers, partners, and agencies
• Excellent analytical skills with the ability to interpret data, generate reports, and provide actionable insights.
• Strong project management skills
• Working knowledge of Google Adwords, Analytics and Tag Manager
• Working knowledge of UX tools such as Figma, Hotjar/Mouseflow and Optimal Workshop
• Experience of using a CMS (Drupal an advantage)
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• Flexibility and ability to work to very tight deadlines

HOW TO APPLY

 Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. Incomplete applications will not be considered.

Application checklist

Please check that you have included the following in your application:

• An up-to-date CV
• Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role

Recruitment timetable:

Closing date for applications: 12 June 2025, 12:00pm (BST)

Interviews: 23 and 24 June 2025

Projected Start Date: July 2025

Right to work in the UK: Candidates must have the right to work in the UK. 

We look forward to receiving your application!

About the opportunity

We are now recruiting for a Programme Coordinator for our schools in Newcastle.

• The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Friday, 27th June 2025
Interviews: Wednesday 9th July 2025
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:
 

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

The newly established Digital, Data and Technology (DDaT) Business Partnering team are the first point of contact for all Barnardo's colleagues to access expert advice and guidance for all DDaT enquiries and requests.

DDaT Business Partners align our plans with the charity's purpose and ensure our solutions enable colleagues to be successful in their roles. By fostering close collaboration, DDaT Business Partners deeply understand the needs of each part of the charity, feeding insight into DDaT solutions design and initiatives. They also facilitate effective communication between DDaT and stakeholders, translating complex concepts into useful intelligence. The Business Partners are the voice of our colleagues in our conversations, and the voice of DDaT when engaging across the charity. They also help our colleagues to make the most of the solutions we have, and undertake familiarisation activities and demonstrations to help colleagues improve their digital confidence.

The Senior Manager – DDaT Business Partner, will report to the Director of Digital, Data and Technology (DDaT) and will be a member of the DDaT Leadership Team. The post holder will be responsible for establishing this new function, recruiting and leading the Business Partners, and growing organisational awareness of the purpose and benefits of DDaT Business Partnering.

The post holder will be responsible for engagement with Assistant-Director-level and above stakeholders, recruit the new Business Partners, align working practices with the new DDaT Operating Model, identify engagement opportunities and all other similar practices to establish this new function. The post holder will then lead the team in undertaking day to day business partnering activities.

The Education and Training Foundation (ETF) is the national support body for the Further Education (FE) and Skills workforce. They champion the educators and leaders who empower learners aged 14 and above, setting professional standards, driving excellence in teaching and leadership and enabling career-long development.

The Talent Set are proud to be partnering with ETF to appoint a Marketing Officer for 12 month fixed term contract position. Offering hybrid working, 1-2 days a week in their London office and a salary of £37,150
The Marketing Officer will support the delivery of marketing campaigns that engage colleges, employers, training providers, and government agencies. Reporting to the B2B Marketing Manager, you’ll play a key role in connecting professional audiences with ETF’s purpose through smart, insight-driven campaigns.

Some of the key responsibilities include:

• Support the B2B Marketing Manager in planning and delivering campaigns that drive acquisition, retention, and engagement.
• Schedule and coordinate targeted marketing activities to generate qualified leads for Sales and Regional teams.
• Build and send email campaigns—manage data, set up automations, and optimise performance.
• Assist with digital campaigns—paid and organic social, website content, and performance tracking.
• Collaborate with internal teams to enhance customer journeys and support conversion and engagement.
• Help develop marketing assets, sales materials, and event collateral for B2B and leadership audiences.
• Assist in planning and delivering ETF’s presence at events, including logistics and on-the-day support.
• Monitor and report on campaign performance—provide insights and recommend improvements.
• Work with internal teams and external partners to produce content aligned with brand and audience needs.
• Support a collaborative, performance-driven marketing culture—open to learning and improving.

The ideal candidate will have experience in the following areas:

• Experience planning and delivering multi-channel marketing campaigns.
• Confident in lead generation and campaign execution.
• Sound knowledge of marketing principles and innovation.
• Strong digital marketing skills, including CRM, email platforms, analytics, and automation.
• Strong communicator with creative flair and excellent writing skills.
• Able to work both independently and collaboratively.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.   

DUTIES AND KEY RESPONSIBILITIES

Overview
•Support the Supporter Retention Manger (Loyalty) to design and deliver MAP’s individual giving retention strategy. Including bespoke welcome and ongoing multi-channel supporter journeys, for UK and international supporters 
•Support the Supporter Retention Manger (Loyalty) to review individual giving retention activities and supporter journeys – developing a strategic approach and annual planning with a focus on regular giving and growing life time value
•Champion an insight-driven, supporter-led approach across campaigns and collaborative projects
•Responsible for the day to day management of campaigns and projects

Campaign Management 
•Work with the Supporter Retention Manager (Loyalty) to optimise MAP’s regular giving programme and supporter journeys across Individual Giving, through a variety of online and offline channels
•Support and project manage income and retention campaigns to our warm audiences to maximise income and loyalty. Including but not limited to: data segmentation, scheduling, feedback management, agency liaison, results monitoring and end of campaign analysis
•Work with the Individual Giving Officers (Cash, Digital, Legacy and Offline Acquisition) to provide the best supporter experience possible, tailoring to and identifying different audience segments
•Support with the development of audience segmentation and testing plans to improve life-time value, retention and multiple levels of support
•Ensure processes and systems are in place to track and meet KPIs, including development of robust testing plans to optimize campaigns based on insight 
•Write compelling email copy, build and schedule email sends

Manage relationships with internal stakeholders and external suppliers
•Build strong relationships with internal teams and external suppliers to ensure seamless campaign delivery and holistic supporter experience 
•Manage the day-to-day relationships with external agencies and suppliers, including telemarketing agencies, print-houses, fulfilment houses and creative agencies etc 
•Manage internal stakeholders through various processes, including copy and artwork sign off, and data analysis 

Collaboration and cross-organisation working 
•Support the Supporter Retention Manager (Loyalty) to achieve strategic objectives including improving retention and growing annual income, monitor income and expenditure budgets and use database analysis to inform and improve the sustainability of fundraising   
•Support cross-team and cross-organisational campaigns and projects, including the annual Impact Report
•Work with teams across MAP to source compelling stories, programmatic information and impact stats suitable for campaigns
•Work with colleagues across MAP to align Fundraising campaigns with other areas of MAP’s work e.g. the Advocacy, Campaigns and Communications team, and Programmes team

Reporting and insights
•Championing a test and learn approach: identifying opportunities, developing tests and reporting on results
•Ensuring campaigns are set up in order to effectively track and monitor performance so lessons learned can be carried forward
•Reporting on campaign performance and conduct end-of-campaign reviews - analysing data to spot trends and make recommendations for future campaigns
•Proactively share insight and promote individual giving by internally communicating the impact of retention, supporter journeys and committed long-term supporters (regular giving) 

Invoice processing and administration
•Support the management of the Individual Giving budget, including the processing of invoices and other expenditure documents, working on MAP’s account software, X-ledger 

General responsibilities
•Support with other areas of the Individual Giving programme where necessary
•Responsible for ensuring all communications meet regulatory requirements and internal and charity sector best practice guideline
•Support the mission, ethos and values of MAP
•Support and promote diversity and equality of opportunity in the workplace
•Abide by organisational policies, codes of conduct and practices
•Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data

PERSON SPECIFICATION

Experience

Essential
•Experience of working in Individual Giving or Fundraising with a proven record of achieving income generation targets OR Experience of working in Individual Giving/Supporter Engagement with a proven record of developing supporter journeys, audience insight and retention campaigns that improved retention and sustainable income. MAP welcomes applications from people with relevant transferable experience e.g. marketing.
•Able to adapt approach to difference audiences to balance delivering the best supporter experience and meeting campaign KPIs
•Able to confidently analyse data and extract insight to identify trends, behaviour and opportunities
•Ability to write engaging and compelling direct marketing copy 
•Excellent research, writing, proof reading and copy-editing skills
•Strong organisational and time management skills, with the ability to manage multiple priorities and projects 
•Proficiency in the use of MS Office applications, particularly Excel and Word

Desirable
•Experience working with a Customer Relationship Management (CRM) system, especially Microsoft Dynamics 
•Experience working with international charities, humanitarian aid, emergency appeals 

Personal attributes

Essential
•Excellent communication and interpersonal skills, with the ability to engage and collaborate effectively
•An ability to apply awareness of diversity issues to all areas of work
•Take a proactive approach in managing workload, taking accountability for tasks and working well as part of a team 
•Commitment to MAPs anti-discriminatory practice and equal opportunities
•Commitment to the aims, values and ethos of MAP: Solidarity, Integrity, Impact and Dignity
•The ability to work weekends/evenings on occasions in the case of emergencies 

Disclamer:

Interviews will take place on Microsoft Teams with the Supporter Retention Manager (Loyalty) and Supporter Retention Manager (Cash). The interview will be a competency based Q&A, and questions will be sent in advance.

If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact email on advert 

 Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

In this key role, you’ll lead on engaging individual supporters, nurturing long-term donor relationships, and driving income from one-off and regular giving. You’ll bring creativity, insight, and a supporter-first mindset to help grow and steward our donor base during an exciting phase of our development.

Labour Behind the Label is seeking a highly motivated and experienced Individual Giving Fundraiser to plan, deliver, monitor and evaluate an ambitious and effective individual giving programme for individual donations, cash appeals and regular giving. You will be responsible for the coordination of these areas of fundraising across multiple channels, as well as the administration and stewardship required to ensure engaging supporter journeys.

The successful candidate is likely to bring a strong understanding of how we can recruit and retain supporters as well the latest digital trends and demonstrate creative and technical skills to deliver a digital fundraising strategy. You will be able to demonstrate a strong track record of boosting individual giving for small organisations, write compelling communications and have a particular flair for digital fundraising. You will collaborate with the team to optimise lifetime value from potential and current supporters. You will feel comfortable handling data sets and feel confident knowing how to make the most of data. You will be results driven and enjoy analysing your fundraising campaigns to ensure maximum success for the next.

Labour Behind the Label (LBL) supports garment workers' efforts worldwide to improve their working conditions, wages, and ensure their basic rights are respected. We do this through lobbying retailers, brands and political leaders; raising public awareness; promoting campaign action; and exploring legal possibilities for improving conditions.

Key areas                               

Fundraising

• Develop and implement LBL’s individual giving fundraising strategy (including one off, cash appeals and regular giving)
• Be responsible for driving up overall regular giving numbers
• Identify new ways to ask for funds; plan, implement and evaluate
• Manage one off appeals including our end of year Big Give appeal
• Manage LBL’s Challenge Events including the Six Items Challenge, Bath Half Marathon London Marathon and Brighton Marathon  
• Be the first point of contact for supporters – send out materials if required and build relationships
• Create Meta ads where appropriate
• Oversee our grant fundraising pipeline by identifying new grant opportunities, tracking application deadlines, and coordinating with team members to ensure timely and strategic submission of high-quality grant proposals.       

Communications

• Continue a regular giving strategy to generate growth in income and acquisition/retention numbers
• Continue to develop and implement a robust supporter journey
• Create social media assets for fundraising using Canva
• Social media use and update the website (including fundraising pages/posts and donation forms)

Database Management

• Manage the organisation’s database: Beacon
• Take a lead on ensuring data is properly processed, clean and useful for the team
• Manage data entry and updates on our CRM database to maintain up to date records on supporter contact information, attributes, relationships and donations

Other tasks

• Participate in team meetings
• Organisational management tasks as appropriate
• Represent LBL at meetings and events        

Position: Evidence Programme Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely 
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical  
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Evidence Programme Lead. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.

We’re looking for a person with strong social research skills who has the ability to lead our Evidence team. We’re looking for someone who can work collaboratively across the organisation to ensure we’re developing our evidence base to inform our work.

With extensive experience and knowledge of applied research, evaluation and data analysis, you’ll provide strategic leadership to design, develop and deliver a programme of evidence projects as well as managing a team of evidence officers, identifying gaps in our evidence and providing advice about how to fill them.

You’ll deliver internal projects and commission external research projects, working with colleagues in policy, press, campaigns and beyond to do so. Contributing to key internal working groups will be another key aspect of the role, as well as monitoring and responding to requests for evidence. And you’ll be committed to ensuring people with MS are involved in the design and delivery of evidence projects and to ensuring we seek views from people from a wide range of backgrounds.

Closing date for applications: 9:00 on Thursday 19 June 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our New Business Manager, and support people to find a decent, safe, affordable home.

We’re excited to be recruiting a new team member who will join our driven Corporate Partnerships team and be responsible for securing new corporate and commercial partnerships, whilst strengthening our brand in the UK.

Reporting to the Head of Corporate Partnerships and working in close collaboration with the New Business Executive, your role will be focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.

You will be joining us at a really exciting time as this is a new post, and the Fundraising & Partnerships Team are working toward ambitious goals. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.

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About Habitat for Humanity GB

Habitat for Humanity is the leading international organization providing housing solutions for the most vulnerable populations around the world. Habitat for Humanity GB is an independent UK charity and part of the international Habitat network, working in over 60 countries worldwide to tackle housing poverty for the 1.8 billion people living in inadequate housing. We do this by building and improving homes, making them healthier and safer; by responding to shelter needs in disaster, and supporting preparation and rebuild efforts; and by making housing systems and policies work better for more people. We are also drawing on our housing expertise to develop our work here in Great Britain to meet the growing housing need which has been exacerbated by the pandemic and now the cost-of-living crisis. 

About the role

This new role will join our corporate partnerships team to build on our success of working with UK headquartered companies to raise vital funds to support our vision of a decent home for all. The role will focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.

Key roles and responsibilities include:

• Identifying and engaging with prospective corporate partners, developing, and nurturing relationships to secure new partnerships
• Building and maintaining a robust pipeline of potential corporate supporters, leveraging your existing network, and researching new leads
• Creating compelling and tailored proposals, showcasing the value of partnerships and the positive impact they can have on our mission.
• Collaborating effectively with internal teams, senior leadership, and external stakeholders to drive successful partnerships.
• Providing regular updates on new business activities, pipeline progress, and partnership outcomes
• Representing at relevant events and conferences, expanding our reach within the corporate sector

The role will help to develop and increase income for Habitat GB from corporate partners. Reporting to the Head of Corporate Partnerships and working closely with our new business executive and partnership manager. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.

We favour a proactive, autonomous style of working over micromanagement, and want team members to thrive and develop their skills by meeting challenges, and taking a creative, curious, and propositional approach to their work.

The skills we are looking for:

While this role might suit someone already working in the voluntary sector who wants to progress, we’d equally welcome applications from any candidates who feel they have relevant transferable experience and skill sets. The following knowledge, skills and experience are preferred:

• A good professional networker who actively listens, joins in, and focuses on creating long-term relationships with contacts.
• Experience of building income generation led relationships with prospective partners/clients by identifying and promoting key priorities, benefits and synergies which will resonate, inspire, and lead to powerful early connections.
• Experience of building compelling cases for support that can be translated into pitches and proposals.
•  Experience of pitching and presenting clear, emotive, and compelling content to a wide range of potential audiences, from the reception desk to the boardroom.
•  Experience of cultivating partnerships with clients, from initial connection or introduction to secure long term financial commitment
•  Ability to work collaboratively with diverse global teams, across different time zones.
• Self-motivated and organised, able to work under pressure to deadlines and use own initiative to solve problems and adapt to changes.
• Rudimentary understanding of key corporate fundraising trends and priorities for corporate donors including SDGs, ESG, and employee engagement metrics
• Demonstrable passion for the vision of Habitat for Humanity of decent housing for all.
• Support of Habitat’s values and willingness to be a part of the HFHGB team, contributing to an inclusive, kind and people positive culture.

What we offer

Employee well-being is pivotal to organisational success and HFHGB is committed to supporting its people’s well-being. Our existing offer includes flexible working arrangements, a sabbatical policy, virtual GP services, and “Habitat Day” – an extra day of leave for the whole team. In the next year, we plan to expand our offer further, establishing Mental Health First Aider training, a buddy system for new team members, and burnout training. We want to foster a resilient and well-supported team, and encourage all employees to actively participate in continuous improvement in this endeavour.

A flexible approach

HFHGB is seeking to rapidly scale up its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, and dynamic team.  While this is currently a home-based role, it is an expectation that the post holder will be flexible, and able to travel to Greater London and elsewhere on a regular basis. 

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Start your Habitat journey

We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before applying (see our website>vacancies for Amber Woods' email address) To apply for the role, please send us your CV and a cover letter telling us about yourself and your motivation for applying – we don’t expect this to be more than two sides of A4. Applications are accepted on a rolling basis, and interviews will take place online.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

This post profile is not set in stone It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

Interim - High Value Fundraising Operations Consultant, a unique contract opportunity, joining a well-known charity based in Greater London.

This ‘High Value Fundraising Operations Consultant’ role offers a unique opportunity for someone with a strong understanding of High-Value Fundraising, along with operations, systems and data to influence a critical CRM transformation project that will shape the charities future engagement with supporters.

• Contact Length: July 2025 – June 2026
• Days:  Ideally Full-Time, though open to considering 4 days, potentially 3 days per week.
• Hybrid: Ideally 2 days per week in the London office.
• Day Rate: c.£475.00 a day. Open to further conversation.

It’s an exciting time to join the team as the charity embarks on a major cross-organisational initiative to consolidate all data into one integrated CRM system. As part of this ambitious project, this new role has been created to ensure philanthropy fundraising operations are fully represented and embedded in the design of the future system.

The ‘High Value Fundraising Operations Consultant’ will play a crucial role in representing the Philanthropy & Trusts team through this CRM transformation programme.

With a strong understanding of high-value fundraising, you will work closely with colleagues across Philanthropy, Partnerships and Commercial (PP&C) to understand the nuances of working with major donors, trusts and foundations, and partners.

You will use this in-depth understanding of the team’s key relationship management and data needs to represent PP&C as a subject matter expert through the CRM transformation programme to ensure the system meets the strategic and operational requirements of high-value fundraising.

Key Responsibilities

Stakeholder Engagement & Requirements Gathering:

• Shadow members of the Philanthropy & Trusts team to gain a comprehensive overview and insight into workflows, processes and associated system and data requirements.
• Provide new ideas and initiatives to the Philanthropy & Trusts team for consideration to implement within the new CRM system, e.g. KPI monitoring, moves management.
• In collaboration with the CRM transformation programme team and Data Services team, document and articulate the specific data requirements for high-value fundraising, including relationship management, prospecting, stewardship and reporting.
• Act as the key liaison between the Philanthropy, Partnerships & Commercial team, the CRM transformation and the Data Services team during the programme delivery.

Project Delivery Support:

• Attend meetings to ensure high-value fundraising needs are considered during system design, development, and testing.
• Participate in project workshops, sprint reviews, and user acceptance testing to validate functionality against requirements.
• Champion user needs and advocate for system features that support strategic fundraising goals.

Process Improvement & Change Management:

• Identify opportunities to streamline or enhance existing workflow, systems, data and reporting processes in preparation for system transition, in collaboration with relevant stakeholders.
• Support the development of new workflows, systems, data and reporting processes that align with the Launchpad system’s capabilities.
• Contribute to change management efforts, helping to communicate system changes to internal stakeholders and support adoption across high-value teams. 
• Support training sessions and act as a knowledge hub for team members during system implementation.

Essential Experience and Skills: 

• Proven experience working with or supporting high-value fundraising teams (major donors, trusts & foundations, or corporate partnerships).
• Strong understanding of fundraising CRM systems (Salesforce, Raiser’s Edge or similar) and the workflow, system and data needs of philanthropic teams (e.g. KPI monitoring and management, donor stewardship journeys, prospecting, due diligence and moves management).
• Excellent communication and stakeholder management skills, with experience of effective cross-functional working.
• Experience collaborating with data services teams or on implementation projects in a charity or fundraising environment. 

Deadline for applications: Wednesday 11th June. Due to the short deadline, if the role is of interest, please apply as soon as possible.

As a leading fundraising consultancy and search practice, and a certified B Corp™, the AAW Group is committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and are happy to make reasonable adjustments, working with our clients, for any disability or other additional needs throughout the recruitment process.

This newly created role is part of a strategic restructure designed to strengthen our management team and deepen our impact. As our services have expanded in scope and complexity, we’re dividing a previously broad role Programme Manager) into two part-time positions to bring in more specialist expertise.

As Head of Advice, you will shape the strategic direction of our advice services, ensuring they align with Sufra’s wider mission and are fully integrated into our food aid provision. You’ll be our designated safeguarding lead, support fundraising initiatives and maintain compliance with funder requirements, and lead our efforts to remain a trusted, accredited provider (AQS and IAA).

Working closely with our experienced Advice Service Manager, you’ll also provide strategic oversight of Open ARMs, our programme supporting asylum seekers, refugees, and migrants to access language skills, healthcare, training, and volunteering opportunities—helping them build new lives in the community.

This is more than a job—it’s a chance to lead with purpose, influence real change, and be part of a passionate, values-driven team. 

Overview
 

We’re looking for an experienced and talented Digital Communications Manager to take ownership of our digital communications channels and join us in our work to build a society that helps everyone stay healthier for longer.
 

We’ve introduced a new organisation structure to support our long-term ambition, and digital is a key part of this. From making sure we’re reaching our audiences and delivering an exceptional user experience, to ensuring we are telling our stories in a way that gets noticed and starts conversations.
 

You will be joining the corporate communications team, focusing on the Guy’s and St Thomas’ Foundation brand. This is our overarching brand which focuses on sharing the work of our endowment, our governance, and acts as our employer brand. In particular, you will be sharing how we use our assets for health through the work of the endowment.
 

You’ll be our in-house expert for all things digital and custodian of our website, social media, and email communications.
 

This means you’ll care deeply about creating and maintaining exceptional user centred digital experiences and communications and thrive when working highly collaboratively with a multidisciplinary team of colleagues to use digital to meet the needs of our audience and achieve our organisational goals.
 

Key relationships include the Corporate Communications Director and as well as Head of Corporate Communications, wider Corporate Communications team, endowment team, and other stakeholders. You’ll also manage relationships and projects with external develoers and service providers.
 

About us
 

At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
 

There is more information about working with us on our website, where you can read about:
 

• how we approach recruitment
 

• our team, culture and values
 

• the benefits of working with us
 

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

The team

You’ll work with colleagues across Guy’s & St Thomas’ Foundation. 

Key relationships include: Head of Corporate Communications, Corporate Communications Director, Content Producer, Communications Lead – Endowment. Wider corporate communications team colleagues.  

 
Wider relationships will include Digital colleagues embedded in our Impact on Urban Health & Charities teams., and the management of external service providers. 

Key Responsibilities

• Act as lead for our website, social media channels and any future digital products for the Foundation brand, overseeing the day to day management of these channels and ensuring a pipeline of engaging content that supports communications objectives. 

• Take a UX approach to content planning and channel management. Design, test and optimise targeted user journeys across all our channels. 

• Take ownership for developing content for our Digital channels, including copy, images, gifs, and other formats of content. At times working alone, or collaborating with the corporate communications team. 

• Work highly collaboratively with content and communications colleagues to ensure that our channels support the publication and promotion of our relevant and engaging content.  

• Work closely with the corporate communications team, and advise on digital marketing strategy to make sure our website and content are discoverable by our audiences and engaged with, including managing our SEO and paid advertising campaigns via agency partners. 

• Develop our measurement and reporting framework, making sure that data and actionable insights are captured and shared with teams to inform day to day decision making ensuring we’re driven by results. 

• Drive forward an innovative approach to how we use digital to test and learn new approaches based on data and insight and knowledge of best practice. 

Skills, Knowledge and Expertise

Skills & Experience

 

• Ownership of digital products including websites and channels, including day to day management of social media channels, preferably within a non-profit context. 

• Day to day content production and planning of content for channels including website and social media.

• Capability to lead and run digital projects and campaigns with successful reach and impact. 

• An audience centred, innovative and creative approach to presenting content across digital channels. 

• Experience in developing targeted user journeys to meet strategic objective and user needs. 

• Managing relationships with digital agencies and internal stakeholders. 

• Experience of Digital Marketing and developing an email newsletter product. 
   
• Expertise with the full spectrum of digital marketing and user experience, including search engine optimisation, paid digital advertising campaigns, conversion rate optimisation, user research and content design. 

Knowledge and Qualifications

 

• An interest in issues around health equity and corporate communications.  

• A deep understanding of digital platforms and infrastructure including content management systems, social media scheduling platforms, data visualisation platforms, and email service providers.  

• A strong understanding of analytics, including Google Analytics, Google Search Console, social media analytics (e.g. Sprout), Hotjar, or similar analytics platforms.   

• A strong understanding of content governance policies, content strategy and content design theory and practice.   

• A strong understanding of user centred design and UX principles.   

• A commitment to and understanding of web accessibility and readability.   

• A thorough understanding of current data protection legislation

Abilities and Attributes

 

• Passionate about what digital enables for our work across the Foundation and able to bring an enthusiastic, innovative and pragmatic approach to it. 

• Driven by insights, data and results. 

• Excellent written and verbal communications skills. 

• Excellent ability to understand and frame problems in order to determine effective and practical solutions. 

• Ability to build great relationships with stakeholders to help them achieve their objectives. 

• Comfortable working at pace, managing multiple projects and delivering operational work.  

• Engaged with the latest digital developments and trends within the charity / health sector and happy to share learning and insight with colleagues. 

• Committed to continuous improvement and living our values. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme
•  

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.

This is an opportunity to build on your unique combination of technical financial expertise, business partnering skills and senior-level experience.

Assisting in the overall smooth running of the Finance department and the production of its outputs, you’ll have particular responsibility for the financial management of a key part of the organisation: Greenpeace Environmental Trust (GET), a registered charity. This will include annual statutory accounts, and conducting the annual audit, monthly reporting, and managing grants as well as preparation of the annual budget and presentation to the board of trustees.

In your wider role, you’ll also be expected to develop the quality and usefulness of our reporting and all aspects of financial management, providing analysis and insight and working closely with all areas of the wider organisation as well as being an active member of the Finance team and deputising for the Head of Finance when necessary.

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

Job requirements

What we're looking for:

• ACCA/ACA/CIMA or other chartered accounting qualification (or Finalist).

• Proven experience in a finance function in a hands-on role, including working proactively to improve and/or set up and manage effective financial processes.

• Extensive technical knowledge of accounting principles and best practice, with particular reference to specific UK charity accounting rules and regulations.

• Substantial experience of management accounting, budgeting, forecasting and reporting, plus involvement in financial year-end and annual statutory audit.

• Knowledge of SUNv6 and Infor Q&A or similar finance system, plus Excel analysis and data functions, working with large and variable datasets – and ideally knowledge of Proactis or similar.

• Proven experience of delivering a business partnering focused service and providing in depth insight, analysis, guidance and support to budget-holders.

We give you: 
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

To Apply

For further information, please visit our website via the apply button. 

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

CLOSING DATE: 11.59 pm 22 June
FIRST INTERVIEWS: 7/8 July

SECOND INTERVIEWS: 10/11 July

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support local organisations working with older people across the UK.  

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Head of Governance will lead the charity’s small Governance and Risk, and Facilities teams. They are responsible for governance, company secretarial, risk management, health and safety, safeguarding, information governance, procurement and contracts management, business continuity planning, and management of facilities and the charity's office and small portfolio of other properties.

The role would suit someone who enjoys a broad remit and working with colleagues across the charity, who can think around issues and implement pragmatic solutions. As the role has a wide remit, the ability to learn quickly will be key. Candidates will need senior level experience of charity governance, risk management and safeguarding, ideally working with adults at risk. Applicants will need to be good communicators, verbally and in writing.

This role is 0.5FTE (17.5 hours per week). There is some flexibility around how the hours can be worked, but hours would normally be worked across 2.5 days a week, with attendance required at specific times for management and trustee meetings. Office attendance will be required on average 2 days a week for meetings and due to responsibility for office management. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays (pro-rata), a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. We support flexible working hours and hybrid working where possible within the requirements of the role. If there is a form of flexibility that you need, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age on the Careers Page of our website. 

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate check will be required for this role.

Closing Date: Sunday 22 June, 11:59pm

Interview Dates: First interviews will be held at our offices on 2nd and 3rd July. We anticipate a final interview stage to take place the following week, on Thursday 10th July.