Insight manager jobs in london, greater london

Are you a passionate, experienced fundraiser looking for a new challenge? Do you have strong partnerships and trusts experience, but also a good understanding of developing individual giving journeys? Are you excited by the opportunity to manage a new fundraising programme in a small, growing organisation? Then this might be just the role for you.

We are looking for an ambitious and proactive Senior Fundraising Manager to build on our past fundraising activity, diversifying income streams and nurturing new and existing partnerships with industry. In this role, you will also develop our member donations income stream and maximise our fundraising potential with the wider public, including patients and families with experience of intensive care. Working closely with the Head of Communications and Membership Engagement, you will contribute to shaping the fundraising strategy to support our new and enhanced organisational strategy and brand strategy.

Working closely with other members of the senior management team, including the Head of Sponsorship and Events, you will help develop relationships with industry for the long term and in relation to our yearly State of the Art Congress, aimed at the intensive care community.

You’ll have a strong track record in building and managing partnerships, securing grants from charitable trusts and foundations, and delivering successful fundraising campaigns. You will be a strategic thinker, confident communicator, and relationship-builder who is motivated by making a difference. Able to juggle both management and hands-on, operational activities, you’ll be keen to get stuck in and make a difference.

You will sit in a small, dynamic and supportive team also responsible for communications and membership engagement, and you’ll work with closely with them to integrate fundraising messages within our broader communications. You will also have a dotted line to other key teams within the organisation, in a matrix-style working set-up.

As an organisation, we have just reviewed our organisational strategy under the leadership of our new CEO, which means a lot of exciting developments are afoot needing additional funding. As part of this growth, we will be growing our offer for patients and families, which will have strong links to the fundraising strategy you will help manage.

The Royal College of Radiologists (RCR) is looking for a Senior Product Manager to lead our digital learning team and drive the next phase of our ambitious growth journey.

At RCR Learning, we support radiologists and clinical oncologists throughout their careers—whenever and however they practice. We design, develop and deliver innovative learning products that respond to real challenges in clinical practice. Our goal? To be our members’ lifelong learning partner and build a world-class digital learning library of high-quality, engaging courses.

As our Senior Product Manager, you’ll have ownership of our digital learning strategy, course development roadmap and Go-To-Market activity, alongside product management of our learning management system (LMS) platform. You’ll play a pivotal role in shaping the future of professional learning and make a real impact on patient care.

What you’ll do:

• Own the digital learning strategy, product vision and roadmap for RCR Learn.
• Lead and develop a talented team of digital learning professionals.
• Drive Go-To-Market (GTM) activity, building compelling product propositions and achieving revenue targets.
• Manage and optimise our Learning Management System (LMS) platform to deliver an exceptional user experience.
• Champion innovation and agile ways of working to deliver high-quality digital learning resources annually.

What we’re looking for:

• Significant experience in end-to-end digital learning product management, including strategy, development and launch.
• Proven ability to lead high-performing teams and deliver commercial results.
• Expertise in online learning for CPD/professional audiences and knowledge of learning design principles.
• Strong commercial acumen with experience in pricing, positioning and GTM strategies.
• Collaborative, organised and outcomes-focused, with excellent communication skills.

This is a fantastic time to join RCR Learning as we start the next phase of our digital learning journey. If you have experience creating compelling product propositions, leading online learning teams and achieving revenue targets we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development. 

About the role:

We're looking for an Individual Giving Manager who will lead the charity’s individual giving programme during an exciting period of growth. You will deliver key activities aimed at building our profile, donor base and unrestricted income in line with our strategic objectives. This will be achieved through the delivery and strategic development of warm and cold cash acquisition, a face-to-face regular giving programme, effective retention strategies and initiatives that will build our contactable base of supporters. This role will also be responsible for the development of our gifts in wills programme, including creating marketing campaigns and materials to grow gifts in wills income. The role is involved in both strategic planning and implementation.

This role is a unique opportunity to double income from individual giving and be an integral member of a hardworking, friendly and passionate team. It would be suitable for someone looking to take the next step in their fundraising career with experience across a range of individual giving income streams, preferably including cash appeals, regular giving, face-to-face and lottery, with proven success in contributing to income growth across a diverse portfolio.  You will see firsthand the difference you make every day to 10,000 hardworking NHS staff and 1million + patients accessing St George’s NHS Trust.

Our staff benefits:

• Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
• Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
• Training and development: One-day (pro rata) per month to focus on your personal training and development
• Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
• Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
• Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
• Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
• Season ticket loan: spread the cost of your commute with our season ticket loan.
• Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
• Blue Light Card: enjoy discounts both online and in store across various outlets

Interviews will take place on a rolling basis, so applicants are encouraged to submit their application before the closing date

The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.

Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025

The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:

• Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
• Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
• Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
• Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
• Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
• Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.

Key Responsibilities:
CRM:

• Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
• Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
• Ensure the CRM provides an effective sales funnel and is an efficient sales process.
• Work with the Box Office Manager to set up on-sales for new productions and events.
• Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
• Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
• Work with the Marketing Manager to produce audience segmentation strategies.
• Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
• Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
• Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.

Sales, Insights and Data:

• Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
• Monitor ticket inventory and introduce strategies for managing ticket holds.
• Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
• Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
• Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
• Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
• Support other departments with data collection and analysis.

Other duties:

• Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
• Support the Marketing Manager with digital advertising.
• Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.

Person Specification

• Enthusiasm for theatre and the work of the Almeida.
• Significant experience of CRM and ticketing systems, ideally Tessitura.
• Digitally and technologically fluent, with understanding of relevant software and systems.
• Knowledge of in-depth ticketing data-analysis and reporting techniques.
• Highly numerate, with an interest in data and statistics.
• Experience of driving forward key audience development objectives.
• Strong attention to detail.
• A creative thinker, problem solver and confident decision maker.
• Excellent verbal and written communications skills.
• Ability and confidence in managing relationships with both internal and external stakeholders.

Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.

Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.

Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.

For a job description and details of how to apply please visit our website.

Insights and Impact Manager £41,738 

The Role 

Are you passionate about putting girls' voices at the heart of programme design? We're looking for a collaborative and data-informed Insights and Impact Manager to bring research, evidence and learning into our work at GFS. You'll design and lead monitoring, evaluation and learning (MEL) across all programmes, build systems to gather insight from girls and young women, and ensure their experiences directly shape our delivery and strategy. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• 25 days annual leave (pro rata), plus bank holidays 
•  Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.   
•  24-hour access to Employee Assistance Programme 
•  Season ticket loan 
•  Annual EDI Learning Days 
• Study time to support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Thursday 20th November 2025 

• Interviews: Thursday 4th December 2025 and Friday 5th December

We’re looking for a Membership Development Manager to lead our recruitment and retention work at the RCR, building global partnerships, leading on campaigns, and using insight and data to drive engagement and growth.

This is a key role at the heart of our membership strategy, leading a small, motivated team to grow and strengthen our global community of members and Fellows. You’ll combine creativity with analytical thinking to develop campaigns, partnerships and propositions that demonstrate the value of membership and keep our community connected and thriving.

What you’ll do

• Lead our global and UK membership recruitment and retention campaigns to meet ambitious growth targets.
• Develop and deliver a clear and compelling membership proposition that evolves with our members’ needs.
• Build and manage partnerships with global societies, universities and professional bodies.
• Use data and insight to identify opportunities, trends and challenges across the membership base.
• Oversee the use of CRM systems and insight tools to inform strategic decisions and support engagement.
• Lead a small team, ensuring clear direction, motivation and professional development.
• Represent the RCR at global events and conferences, maximising opportunities for engagement and partnership.

What you’ll need

• Proven experience in delivering membership recruitment and retention campaigns, ideally on a global scale.
• Strong leadership and team management skills, with a collaborative approach.
• Excellent communication and relationship-building abilities.
• Experience using data and CRM systems to drive strategy and evaluate success.
• A proactive, creative and analytical mindset with the confidence to test and learn.
• Commitment to equality, diversity and the values of the RCR.

We’re recruiting a Social Impact Project Manager who will join our small, purpose-led business to project manage the programmes we devise, whilst getting stuck into lots of other elements of making a small team a successful one.

About Three Hands Insight

Our purpose at Three Hands Insight is to create business value and social value, hand in hand. We’re fueled by a desire to create positive impact in society through the work that we do, whilst doing exemplary work for clients. We are looking for a new team member to help achieve our goals. 

Over the past few years, we have been increasingly focused on helping big businesses better understand and serve their vulnerable and marginalised customers, and this is now our core activity. We work with a network of charities of all types and sizes, and people with lived experience of challenging circumstances, to provide insight and powerful qualitative data to banks, pension providers, energy suppliers and others to help them improve customer experiences.

Issues such as the ‘cost of living crisis’, artificial intelligence and climate change have made such mutually beneficial collaboration between businesses and charities more important than ever. 

We're looking for a Social Impact Project Manager to join our team who can provide essential support across all stages of our insight projects, from account management to projet reviews. 

The role would be well-suited to those from the charity sector who are looking to move into the social impact space and work more closely with a range of businesses, from high-street banks to energy providers. 

A full description of the role is in the attached job description, so please refer to this for further details. Note this is a hybrid role with a minimum of 2 days a week in our London office.

To apply, send us your CV and completed application form by 9am on Monday 24th November. 

Salary: £37,280 starting salary (salary range will increase to max £39,862 via the length of service) per annum pro rata plus Inner London Weighting £4,324 if living in London pro rata per annum.

Contract: Fixed-term basis until 31 August 2026 with the possibility of further funding.

Hours: Part-time 24.5 hours per week (excluding lunch breaks)

Location: London Office. The role is primarily focused on Greater London; therefore, regular travel within London is required.  You will also be required to travel across the UK on occasion. We will consider UK-based hybrid working options.     

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 
• Strong knowledge, understanding, and experience of those communities affected by the Windrush scandal particularly in Greater London.
• Advancing anti-racist practices, with a deep understanding of the racialisation of UK immigration policies and their impact on communities.
• Excellent management and leadership skills.
• Strong facilitation and partnership skills, to build effective networks and engage with new and emerging communities.
• Established coproduction and participatory research skills, including experience of developing Monitoring, Evaluation and Learning (MEL) frameworks that capture impact.
• Understanding of the legal advice needs and experiences of asylum seekers, refugees and migrants.  This includes knowledge of when advice requires regulation, the Immigration Advice Authority's (IAA) regulatory scheme and the experiences of organisations registering with the IAA.
• Excellent project and event management skills, including experience of facilitating sessions related to themes such as anti-racism, shifting removing barriers to power, access to immigration advice and / or involving experts by experience.
• Experience of either applying for/ issuing, grants / funding, managing small grants (either as grant holder or a grant maker) and ensuring grant monitoring and evaluation is submitted to meet the grant conditions.
• Excellent communication skills, demonstrating the ability to create accurate and compelling verbal and written content.  This includes experience of creating impactful blogs, social media posts, presentations and reports in English, adapting to different audiences, including people with lived experience and funders.
• Plan and manage own workload, as well as an open and reflective attitude to own work and experience. 
• Confident in Information Technology to the required standard and willingness to learn new technology.

We want to make sure that we reach to as many potential candidates as possible and that we make the process accessible so we will be running an information session where interested people can come and find out more about the role, the work of the GPP team and the application process.

For the online Information Session via Zoom, please register in advance via the links below:

Information Session date: 27 November 2025 from 9 – 10 am

https://us06web.zoom.us/meeting/register/nc6yQ9GZRRaczl3T-WnJ8g

After registering, you will receive a confirmation email containing information about joining the meeting.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on 3rd December 2025

Interviews: 17th December 2025 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

£40,500 - £44,100 per annum

Fixed term - 12 months, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Research Manager to join us on a fixed-term contract to cover parental leave for 12 months. This is a key role in our Customer Analysis and Insight team, helping us build deeper, more meaningful relationships with our supporters and with men with prostate cancer.

You’ll lead on quantitative and qualitative research projects, uncovering insights that shape how we communicate, fundraise, and deliver services. Expect to work on campaign evaluations, audience segmentation, and product development, as well as managing our survey platform and Insights Library. You’ll collaborate across teams to guide market and competitor research and manage a customer research analyst, ensuring our work delivers value for money.

This role is all about turning information into action, helping us understand what motivates our audiences and making sure those insights improve everything we do. You will also lead stakeholder engagement, using your influencing skills to explain the ‘why’ behind our insights and help others see the value of customer research in decision-making.

You will be part of a passionate team that’s focused on making a real difference for people affected by prostate cancer.

What we want from you

You are a research specialist with a strong track record in managing both quantitative and qualitative projects - from design and methodology to delivery and insight communication. You know how to turn complex data into clear, actionable recommendations and are confident presenting findings to a range of audiences.

You are curious, collaborative, and commercially minded, with a proactive approach and a passion for customer insight. You have worked with tools like Displayr, TGI, Toluna, Tableau or similar, and you understand the charity fundraising landscape.

We are looking for someone who is committed to equity, diversity, inclusion and allyship, and who brings a fresh perspective to our work. If you are excited by the idea of helping us grow our impact through evidence-based decision making, we would love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Thursday 27th November 2025 Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of 1 December 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Location: Remote, North of England with some requirement to travel (UK) and to spend time in London 

The Organisation

The CSJ Foundation was born out of the Centre for Social Justice (CSJ) an independent think tank, established in 2004 that studies the root causes of Britain’s social problems and seeks to address these through innovative policy recommendations to government. The CSJ has changed the landscape of our political conversation by putting social justice at the heart of British politics. This has led to some of the biggest welfare reforms in a generation. The CSJ Foundation is committed to ensuring the voices of grassroots charities are elevated to national decision makers. Our aim is to bring much-needed frontline experience into national policymaking. Utilising local networks and a philanthropic platform to guide investment, the CSJ Foundation will ensure that charities who are fighting the root causes of poverty receive the right support – both in policymaking and funding. The CSJ Foundation was established to magnify and amplify the crucial role played by grassroots charities and social enterprises around the country. These organisations are on the frontline in the fight against poverty and do incredible work, day-in-day-out. Despite this fantastic work, these organisations remain largely unseen and underfunded. The CSJ Foundation seeks to change that.

The Role 

The CSJ Foundation is looking for a Regional Portfolio Manager (North) to join its Portfolio team to help grow and professionalise it’s offering to charities and donors alike. The CSJF has big ambitions for its work with small charities over the next 3 years, central to this work is our Portfolio team. Based in the north of England (ideally north of Sheffield), the post-holder will be responsible for delivering first-rate charity due diligence on some of the best small charities in the UK. In this role you will use tech solutions to drive insights and understanding about CSJF’s work with charities, in addition, the post-holder will gather intel from frontline charities to create insights to inform the CSJ’s policy work. The post-holder will also seek to generate interesting media stories. The post holder will help to generate new income for the CSJF through multiple streams. The post-holder will work towards pre-agreed targets to grow the CSJF’s work, fully supported by the Managing Director and other colleagues. The Regional Portfolio Manager will hold responsibility for building and maintaining relationships with multiple charities based in the North of England, engaging in conversations with local organisations and individuals, to ensure that the CSJF’s work is driven forward effectively. 

The Person 

• Possessing the skills and aptitude to develop new policies and practices for delivering charity/portfolio services
• Interest in developing relationships with charity leaders, understanding their work and impact
• Proficiency for using and interpreting data, creating meaningful insights from gathered data about charities, philanthropy and the voluntary sector
• Understanding of systems and technology that can be used to interpret, analyse and present data
• Some proficiency with presenting information effectively using tools like Canva
• The ability to engage with stakeholders including business leaders, researchers, HNWs, and CEOs
• The ability to work independently and plan programmes of work and manage agreed timelines
• Ability to analyse, understand and synthesise complex information, and to present this in a concise and engaging way
• Ability to communicate well with colleagues and explain complex information simply
• A strong appreciation of the need for accuracy, quality control and process control
• An understanding of the economic and political environment of the day
• Ability to build relationships, utilising a high degree of social intelligence
• An interest in managing processes, driving business change, and developing the use of new technologies in business practice
• Strong understanding of UK charities, the issues faced by the sector, and the policy landscape that affects the voluntary sector.
• A commitment to the CSJF & CSJ’s vision, mission and values
• An interest in current affairs, politics and the social justice agenda
• Meticulous attention to detail and calm under pressure
• A collaborative team player with initiative and a positive “can do” attitude
• Highly organised, discrete, and with a high degree of personal integrity

Main Responsibilities 

Responsibilities for this post include:

• Be a leading member of the CSJF’s portfolio team helping to professionalise and enhance our charity due diligence work
• Helping generate insights from charities to contribute to recommendations in CSJ policy reports
• Work with colleagues to develop a first-class data-input and reporting platform (or database) of charities to monitor their impact and activities
• Use this data to generate insights and presentations to showcase our work
• Interpret data to create insights about charities, philanthropy and the voluntary sector
• Use tech solutions to enhance our data analysis and presentation ability
• Use of presentational tools like Canva (and others) to create information packs for internal and external stakeholders
• Work alongside the Comms team to deliver mainstream media stories generated from frontline insights from the Northern charities
• Responsibility to generate new income for the CSJ Foundation
• Become the internal expert and ‘go-to’ person for 2-3 policy areas connected to CSJ’s research
• Streamline and maintain network of charity contacts across all pathways and then connect the best charities to the CSJ policy team
• Grow and maintain network of regional funders and supporters
• Steward relationship with CSJF Founders Club
• Host visits, events and forums to glean insights from frontline charities based in the North of England
• Support the CSJ Awards application process and judging
• Use the Awards process to onboard new charities
• Manage annual review of Portfolio charities for on/off boarding

About the role

The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.

Key Responsibilities

Finance

• Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
• Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
• Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
• Support annual audits and liaise with external accountants as required.
• Ensure compliance with relevant financial regulations and charity reporting standards.

Operations

• Develop and implement operational processes to improve efficiency and productivity.
• Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
• Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
• Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
• Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.

Collaboration

• Act as a key point of contact for operational matters across the organisation.
• Work closely with the SLT to provide insights and recommendations based on financial and operational data.
• Support the team in adopting and embedding new processes and technologies.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

Qualifications

• Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)

Experience

• Proven experience in organisational finance and bookkeeping
• Experience in producing management accounts and reports for senior leadership
• Experience in project management, particularly in implementing finance, HR, or IT systems.

Skills and Knowledge

• Technically proficient, with experience using finance systems and digital tools.
• Organised and systematic, and the ability to handle multiple tasks and priorities.
• Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
• Analytical and problem-solving abilities, able to translate data into actionable insights.
• Ability to implement processes and systems that improve organisational efficiency.
• Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
• Tech-minded and comfortable with adopting new systems and processes.
• Reliable, trustworthy, and capable of handling confidential information with discretion.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

Are you looking for a new challenge? We have an exciting opportunity for a Team Manager to join our Kickstart Futures Service based in Sutton.

The Service provides floating key work support sessions to Care Leavers who predominantly entered the UK either as Unaccompanied Asylum-Seeking Children or as Survivors of Human Trafficking, with an aim to improve their independence skills, community integration, self-confidence and mental health.

Location of the post:

You will be based in our Crystal Palace office (SE19 3BG) with the requirement to regularly visit our 7supported living accommodation sites located across Sutton and Croydon. Between visits, you have the option to work flexibly from our office and from home. 

Hours:

29.6 hours across 4 days. Hours of work can be flexible to suit you, between the hours of 9am – 7pm. Occasional cover may be required on weekends to meet the needs of the service.

Some of the key responsibilities include but are not limited to:

• To manage all areas of service provision including all aspects of key performance indicators outlined by commissioners across contracts in different Local Authorities.
• To manage a multidisciplinary team of professionals by providing supervision, practice development sessions, team meetings, ongoing practice advice and monitoring and evaluation of all aspects of our recording policy.
• To provide professional support to staff team members as well as other Team Managers within the Positive Futures theme. This includes support and advice around safeguarding matters, analytical thinking and constant risk assessment.
• To complete regular monitoring reports in line with the contract specifications for each Local Authority where we deliver services.
• To attend regular monitoring meetings where you will present feedback of the service provision including details of cases, safeguarding concerns, practice advice and finance compliance.
• Working with the Children's Service Manager to grow and develop the services in line with Barnardo's corporate strategy of Positive Futures and based on the needs of Children and Young People.
• Actively promoting Children and Young People's participation in the service as well as seeking their feedback in order to incorporate a constantly evolving service delivery.

Essential Requirements to evidence in your application:

• At least 2 years' experience in managing a service/team aimed at supporting children/young people.
• An in depth understanding of leaving care, how to support young people transition to independence and the issues they may face.
• Demonstrable record of good working practice with children & young people.
• Ability to build strong relationships with other social care professionals and housing associations.
• Ability to prioritise tasks and manage time effectively.
• Strong IT skills and the ability to accurately record information.
• Excellent interpersonal and teamwork skills.
• Willingness to travel across London to attend regular meetings with commissioners.

Interested but would like some more information on the role?   Then please contact Rajinder Nagra (Assistant Director) Contact details can be found on our website via the job link.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy. We run the confidential Stop It Now helpline and Shore, a website and chat service for teenagers.

About the role and you

We are recruiting for a skilled and experienced manager to join the Helpline team. You will support the Head of Stop It Now, working alongside our Helpline Managers and Child Sexual Abuse Prevention Manager in the day to day running of the helpline and provide support and advice to Helpline Advisors. You will have direct client contact via telephone, a secure message service and online chat. You will also support with the training of staff and promotion of the work of the helpline.

This is a highly rewarding role within a friendly, supportive and hardworking team which is committed to keeping children safe from harm.

You will have experience in working directly with one or more of our key target groups: - for example adults and/or children and young people who have sexually harmful behaviours, or child victims of sexual abuse, or family members of these individuals.  Our ideal candidate will be an energetic professional, who is proactive and outcome focused with exceptional communication and relationship skills. You will be able to evidence a successful track record of working with individuals and families impacted by child sexual abuse. You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.

Key attributes we are seeking include:

• A confident manager with good staff supervision and support skills, and an enthusiasm for supporting colleagues to work within organisational guidelines as well as to develop new skills
• An ability to provide confidential advice to callers through the Stop It Now helpline, including abusers/potential abusers; friends and family of abusers/potential abusers; parents worried about the sexual interests and behaviour of their children
• A team player working with colleagues to prevent child sexual abuse
• Confidence and good ability in the use of modern technologies for effective discharge of many day to day tasks
• Maintaining effective records in line with charity policy and practice
• A flexible approach with an ability to network with internal and external colleagues to ensure deadlines are met and quality work is delivered
• Skills in delivering training to groups of professionals

For a more detailed job description, please request a job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Tuesday 25th November. In person interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#helpline #manager #helplinemanager #telephone #chat #support #advice

Are you passionate about turning data into stories that inspire change? The Medical Research Foundation is seeking a strategic and analytical Senior Research Impact Manager to lead our monitoring and evaluation efforts ensuring we can demonstrate the real-world impact of the research we fund.

This is a high-profile role at the heart of our mission. You’ll develop and implement frameworks, analyse outcomes, and communicate insights to shape our research strategy and inspire donors. If you thrive on evidence, storytelling, and strategic influence, this is your opportunity to make a lasting difference.

Why this role matters

We fund the brightest minds to tackle the biggest challenges in human health. But to keep doing so, we need to show the world that our funding makes a difference. Your work will help us prove our impact by capturing outcomes, evaluating effectiveness, and sharing compelling stories that drive support and shape future funding.

You will:

• Develop and implement research monitoring and evaluation systems and tools that align with our strategy.
• Oversee and review research reporting, following up with researchers using structured M&E tools to capture key impact data and stories.
• Lead on impact reporting and, working closely with our Fundraising and Communications functions, tell compelling stories of our research impact to the public and our donor base.

About You

You are a data-driven thinker with a passion for medical research and a talent for turning evidence into action. You are confident leading projects, managing data, and communicating complex ideas with clarity and purpose.

You bring:

• Experience of monitoring and evaluation, impact assessment, and the collection, analysis, reporting and management of data, ideally in medical research
• Familiarity with the UK biomedical research landscape
• Excellent interpersonal, communication, IT and data visualisation skills
• Line management expertise

Bonus points if you have:

• Experience of widely used databases (e.g. Dimensions, EuropePMC), survey tools
• Experience of Flexigrant or Flexigrant Insights
• Project management or strategic planning experience
• Confidence in presenting complex concepts to non-expert audiences

What we offer

• A chance to be part of a mission that matters.
• A supportive, collaborative, and ambitious team culture.
• Opportunities to grow, learn, and make a real impact.

About the Medical Research Foundation

Our vision? A world where medical research improves health for everyone. We fund life-changing science, and we’re proud of the role good governance plays in that mission.

Salary & Working Style

• £51,000-£56,000 per year full-time (36 hours per week) dependent on experience
• 30 days' holiday plus bank holidays
• 12% employer pension contribution + life assurance
• Generous other benefits
• Wellbeing support and flexible working culture

This is a full-time post, but we are happy to consider a part-time contract (min 0.8 FTE). 

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week if you are full-time (Monday, Tuesday, and either Wednesday or Thursday) with the option to work remotely for the remainder.  If you are part-time, you will be office-based for at least 50% of your time.

A Place for Everyone

At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.

We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.