Insight research manager jobs in brent, derby
Class 13 is a Lambeth-based education charity committed to putting equity and relationships at the heart of education.
We imagine a world where every young person feels seen, valued, and safe in school. Our work focuses on transforming school environments by rooting out systemic inequities and building more inclusive and equitable environments for children, educators, families, and communities.
We don’t offer quick fixes. We work alongside school communities to create lasting, systemic change. Our four key principles guide everything we do:
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Affirming the full humanity of every individual.
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Nurturing critical thinking
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Building community
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Encouraging democratic engagement
About this role
This is a joint role delivered by Class 13 as part of two interconnected programmes in Lambeth. One is a long-term embedded pilot working deeply with two local schools to reimagine school culture from the inside out. The other is part of a borough-wide initiative commissioned by SEL ICB and supported by Black Thrive to improve emotional wellbeing for Black and mixed heritage children.
Both strands aim to create more human, equitable school environments—and we are seeking someone committed to walking alongside families, schools, and systems to help make this happen.
While the role is relational at its core, it also involves managing light but essential administrative and reporting tasks particularly during key programme milestones. This includes maintaining accurate records, preparing summaries of engagement sessions, and handling transcripts to ensure learning is captured and shared.
Role Summary
We are seeking a deeply reflective and relational School & Community Engagement Partner who isn’t afraid to ask bold questions or sit with uncomfortable truths.
This role isn’t about quick fixes or ticking engagement boxes—it’s about nurturing trust, challenging old habits, and reimagining what school can be. You’ll be at the heart of a long-term transformation project, working deeply with two Lambeth schools while also contributing to a broader borough-wide initiative that invites families, staff, and communities to imagine something better—together.
At its core, this work is about shifting power. About listening with care, convening with purpose, and walking alongside parents, carers, teachers, and school leaders as they navigate what change can look like when it’s built on affirmation, curiosity, and collective responsibility.
You’ll help strengthen the connection between schools and families through sustained relationships, collective inquiry, and shared action. Some of your work will be intensive and embedded, walking alongside schools to shift culture from the inside out. Other aspects will stretch wider gathering insight, surfacing patterns, and shaping ideas that ripple beyond a single setting.
This is not a traditional outreach role. It’s connective tissue—bridging classrooms, communities, and change. You’ll be a steady presence: listening, facilitating, building trust, and helping schools reflect not just on what they do, but why.
The School & Community Engagement Partner will report to the Head of Programmes and the primary lead work closely with school leadership, teachers, and local organisations to transform parent-school relationships.
Main Responsibilities
1. Deepen relationships and build community
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Build consistent, trust-based relationships with parents, carers, staff, and wider community members, particularly those who have been historically marginalised by school systems
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Be a visible and approachable presence at parents’ evenings, community events, school gates, and day-to-day school life
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Support families to move from being consulted to being co-creators ensuring their insight shapes decisions, practice, and school culture
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Foster connections not just between families and schools, but across families themselves, creating the conditions for mutual support and collective action
2. Walk alongside schools as they shift culture
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Work closely with staff across both pilot schools supporting reflection, relationship-building, and democratic practice
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Collaborate with school leaders, governors, and the wider Class 13 team to surface insight, challenge deficit thinking, and support community-led transformation
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Contribute to family-led policy change projects, helping create space for shared decision-making and power-sharing in schools
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Support the rhythm and routines of the embedded pilot showing up consistently in school life, from attending assemblies to noticing small shifts in culture
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Lead structured interviews with teachers participating in the programme, creating a relational space to gather reflective insights using agreed guides.
3. Facilitate wider listening and engagement
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Deliver structured engagement sessions in local schools as part of the SEL ICB programme, using the Appreciative Inquiry model (training provided)
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Work with staff and parents to map what currently exists, identify challenges and possibilities, and co-develop practical, community-rooted solutions
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“Reflect on what you’re hearing and noticing, and share learning that can support change—locally and across the wider network.
4. Learn, reflect, and grow
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Participate fully in Class 13’s foundational learning programme (4 full-day sessions)
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Engage in self-directed learning as part of the ICB programme
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Contribute to monitoring, reflection, and participatory evaluation of both the embedded pilot and the wider borough programme
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Maintain accurate records of meetings, interviews, and engagement sessions, including producing clear summaries and contributing to project documentation.
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Join monthly peer forums and learning spaces across the borough to share insight, deepen practice, and support collective learning.
Skills & Experience
Essential
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A background in community engagement, education, youth work or organising—particularly with parents, carers, or families
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Strong facilitation and communication skills, with the ability to hold space for difficult conversations with care and clarity
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Deep listening skills and the ability to build relationships across difference, especially in school or public sector contexts
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Experience supporting individuals or groups to move from consultation to co-creation, shaping outcomes together
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Confidence navigating school spaces (including SLT, teachers, governors, parents, and young people)
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Strong organisational skills and comfort managing multiple priorities across different sites
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A deep commitment to equity and justice, and a willingness to reflect on your own practice
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Ability to manage and organise documentation, transcripts, and basic reporting to meet programme and funder requirements.
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Experience in conducting structured interviews or qualitative research in education, youth, or community contexts.
Desirable
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Experience working in, or alongside, schools or youth-facing institutions
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Professional training or qualifications such as teaching, social work, youth work, counselling, or therapeutic practice
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Familiarity with participatory or dialogic approaches like Appreciative Inquiry, community organising, or restorative practice
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Knowledge of how power, race, class, and other intersecting forces shape families’ experiences of school
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Multilingualism or strong cultural understanding of Lambeth’s diverse communities
Class 13’s Commitment to Equity
Class 13 is committed to creating an inclusive and diverse workplace. We actively encourage applications from individuals of all backgrounds.
We recognise the value of lived experience, If you meet most of the criteria but are unsure if you're the right fit, we still encourage you to apply.
We are happy to discuss and provide reasonable adjustments throughout the recruitment process to ensure accessibility.
How to Apply
To apply, please submit:
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Your CV
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A cover letter outlining your experience and suitability for the role
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A response to the following question (maximum 300 words):
Reflect on a time when a relationship, professional or personal shifted your perspective on an issue. What did you learn from that experience?
We’re asking this to understand how you approach relationships, reflection, and learning—core elements of our work at Class 13.
Class 13 empowers educators to transform practices, foster equity, and inspire students through innovative, action-based teacher training

The client requests no contact from agencies or media sales.
The Role
This is an exciting and varied role that will draw on your experience in areas such as communications, project management, research, event planning and administration.
As an International Policy Assistant at the Law Society, you will play an important role in undertaking research and monitoring international developments affecting solicitors' international practice, with a particular focus on Europe and the Americas.
Your research insights will provide valuable input into consultation papers and briefings, and you will be coordinating our communication outputs across information bulletins, our website and social media. You will be involved in organising events and other stakeholder engagement initiatives.
Another key aspect of this role will involve the International Policy Assistant liaising extensively with other professional bodies, government departments, solicitors and law firms, as well as working with our Media and Public Affairs teams to ensure a strong and consistent voice for the Law Society and its members.
What we're looking for
We are looking for someone who has demonstrable experience of delivering high quality administrative support, project management and communication skills along with a strong commitment and enthusiasm for administration and research.
Given the importance of research in this role, you should be able to conduct reliable and relevant research into complex issues with the ability to translate that research clearly and concisely in reports and policy papers.
To be successful in this role, you will require an understanding of legal practice and knowledge of the legal environment and the role of the legal profession in it, along with experience of working in a policy or business development environment.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working (minimum 2 days a week working onsite), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Could you lead and manage British Heart Foundation’s (BHF) Medical Technology portfolio to help deliver our vision of a world free from the fear of heart and circulatory disease?
We’re seeking an experience leader to join us as our Head of Product and manage our Medical Technology portfolio, which spans clinical and healthcare solutions, research platforms, and health insight products. This portfolio is delivered through a bi-modal approach—a blend of agile product development and structured project delivery—encompassing build, buy, and partner strategies.
About the role
As our Head of Product, you’ll:
- Own and evolve the Medical Technology product portfolio, ensuring alignment with BHF’s Medical and Technology strategies.
- Lead product strategy and execution across multiple disciplines, and product portfolio.
- Collaborate closely with senior stakeholders in the Medical Directorate to shape and deliver products that support BHF’s mission and medical objectives.
- Be responsible for prioritisation, customer value delivery, communication, scheduling, resourcing, and financial oversight across the portfolio.
- Operate as a key member of the Technology Senior Leadership Team, contributing to strategic planning and cross-functional leadership under the guidance of the Director of Technology and Chief Technology Officer.
About Technology at BHF
Technology is a critical enabler of BHF’s mission. From transforming patient experiences through digital health tools like RevivR and The Circuit, to advancing research through AI and data analytics, our Medical Technology portfolio is at the forefront of innovation.
We’ve established dedicated product teams to ensure consistent access to technology expertise and services, enabling the Medical Directorate to deliver impactful outcomes.
Working arrangements
Please note This is a 12-month fixed term contract, covering family leave, and we'll be looking for candidates to be able to join us as soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring:
- Proven experience in bi-modal product and portfolio delivery, ideally within a similarly complex organisation.
- A commercial mindset and strategic thinking capabilities, with a track record of shaping and delivering product strategies.
- Existing Head of knowledge and strong leadership skills, able to manage multi-disciplinary teams and influence senior stakeholders.
- Deep understanding of customer needs, market trends, and emerging technologies in health and research.
- Proficiency in agile methodologies (Agile), product ownership, and translating user insights into actionable product requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be held w/c 1st September, via MS Teams. Second stage interviews will be held in person, at our London office, which will include a presentation element, as well as a chance for you to meet with some key stakeholders this role will work closely with.
How to Apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.

Senior Copywriting Officer
£34,300 - £37,300 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a brilliant and proactive Senior Copywriting Officer to lead the creation of compelling written content that engages our audiences, strengthens our brand voice, and helps raise vital funds to support men with, or at risk of, prostate cancer.
As our in-house copywriting expert, you’ll help shape messaging and creative direction for products and campaigns and play a key role in shaping our tone of voice across all communication. You’ll review and edit content, support colleagues to build their confidence and capability, and ensure everything we publish is clear, consistent and impactful.
You’ll take the lead on developing content and writing for key long-form products – including our supporter magazine, impact report and direct marketing appeals – transforming briefs into emotionally resonant, insight-led copy that drives supporter action across both print and digital channels.
What we want from you
We’re looking for someone with expert copywriting skills, a sharp eye for detail, and a supportive, solutions-focused mindset. You’ll be passionate about using words to make a difference, and versatile in writing for a wide range of audiences and formats.
You’ll bring a strong track record in crafting persuasive, emotionally compelling long-form copy, particularly for fundraising and direct marketing, along with excellent editing skills and a deep understanding of tone of voice and audience needs.
Bringing a forward-thinking approach, you’re confident using AI to support creativity and curious about how it can strengthen human-led writing processes and scale impact.
You’ll be calm under pressure and able to manage multiple priorities with confidence and clarity. A natural communicator, you’ll collaborate effectively with colleagues across the organisation, explain complex ideas simply, and be comfortable coaching others to strengthen their writing skills.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page, via the link. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
The closing date is Sunday 31st August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for Thursday 11th and Monday 15th September.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Railway Children is seeking a motivated and strategic Corporate and Philanthropy Officer to help drive long-term financial sustainability and growth. You’ll support the development of a new philanthropy income stream and grow corporate partnerships, playing a key role in securing support from high-net-worth individuals, foundations, and businesses.
Key responsibilities include:
- Researching and cultivating new fundraising opportunities
- Supporting relationship development with corporate and philanthropic donors
- Creating compelling fundraising materials and impact reports
- Coordinating engagement events and supporter activities
- Maintaining accurate data and providing strategic insights
We’re looking for someone with:
- Experience in fundraising, business development, or prospect research
- Strong communication and relationship-building skills
- Excellent organisational and project management abilities
- A collaborative, proactive, and values-driven approach
Join a passionate team working to create lasting change for children at risk of life on the streets.
To view the full job pack and to apply for this role, please visit our webpage where you will find our application form. Please note that Railway Children will only accept applications made using this form and will not accept CVs, academic certificates or covering letters.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Do you know how to connect with communities and bring people together? Can you help shape the future of volunteering at a national level?
We’re looking for a Volunteering Recruitment Lead to help grow and diversify our volunteer base at the Motor Neurone Disease (MND) Association. This is a unique opportunity to shape a new approach to volunteer recruitment, build strong relationships within communities, and support colleagues to do the same.
As Volunteering Recruitment Lead, you will play a central role in how we promote, recruit, and support volunteers across the organisation. You’ll create and share practical resources that help staff and volunteers grow local teams in inclusive and sustainable ways. This role is ideal for someone who understands volunteering, knows how to connect with communities, and enjoys working collaboratively to make a difference.
Key Responsibilities:
- Lead the development of a strong volunteer value proposition and brand identity for volunteering at the Association
- Design and deliver accessible national and local volunteer recruitment campaigns
- Work with marketing and digital colleagues to create engaging and inclusive materials and digital content
- Provide toolkits, guidance, and examples that help colleagues recruit consistently, confidently and effectively
- Coach and support staff involved in volunteer recruitment, modelling good practice where needed
- Engage with underrepresented communities and explore new ways of involving a wider range of people
- Build relationships with staff and volunteers to identify local needs and opportunities for growth
- Support improvements to volunteer application processes and onboarding journeys
- Use data and insight to identify gaps, track progress, and share learning
- Contribute to innovation in volunteering by exploring new recruitment models and approaches
About You:
- Experience of community-based engagement with an understanding of best practices when recruiting and supporting volunteers
- Experience of recruitment
- Experience working with diverse communities and using inclusive approaches
- Skilled at developing resources and supporting others to use them
- Able to engage others through confident public speaking and clear communication
- Comfortable working independently and driving new initiatives
- Good planning and time management skills
- Collaborative and confident working across teams
- Competent using Microsoft Office and familiar with social media platforms
- Driving License and willingness to travel for community visits as needed
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per month with flexibility to attend the office for team meetings and in line with business requirements. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience in community engagement
- Experience of recruitment
- Excellent interpersonal skills and a confident public speaker and skilled at presenting ideas, with the ability to engage effectively with volunteers, staff, and external stakeholders
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The Volunteering Recruitment Lead joins at an exciting time. You’ll be part of a supportive team with the opportunity to shape and develop our approach to volunteer recruitment and engagement. The environment is busy, creative, people-centred, and full of potential.
This is an ideal next step for someone ready to scale up their impact, bring ideas to life, and help create a strong, sustainable future for volunteering at the MND Association.
The client requests no contact from agencies or media sales.
We are currently recruiting a Content Writer to join our Content team within the Brand department. The purpose of the role is to write clear, accessible content that meets supports Battersea’s strategic objectives and meets audience needs. They will work to ensure all advice and support-based written content is clear, consistent, and on-brand.
Overall objectives include:
- Take direction from the Content Manager and work closely with teams across Battersea to implement written content plans that support both our strategic goals and the needs of our audiences.
- Create high quality, accessible advice and support-based content that follows brand guidelines and is shaped by audience insight.
- Use data, research and feedback to improve our written content and how we explain complex topics.
- Consult with senior colleagues across the organisation to understand content needs and timing - guiding and shaping requests where necessary.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working policy, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages.
Acceptable use:
- Researching sector trends, company information, or general interview tips.
- Practicing interview questions with AI tools to improve communication skills.
- Using AI to support with structuring your responses.
Please do not:
- Submit AI-generated responses as your own during the interview.
- Use AI to impersonate or misrepresent your experience or skills.
- Use AI tools during real-time interviews.
Closing date: 25th August 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First stage interview (online) - w/c 1st September 2025
Second stage interview (in person) - w/c 8th September 2025
To apply for the role, please follow the link to apply and download our recruitment pack for more details on the role.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Liverpool Zoe’s Place provides respite, therapeutic and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families. Our hospice has been supporting the communities of Liverpool and the North West for more than 30 years and we are currently in an exciting season of growth and development. With a new Board of Trustees and a new building on the way, it is a really exciting time to join our team.
This is an exciting opportunity to join our friendly team of professionals - providing administration and database support to our fundraising and clinical teams. If you have strong administration skills, a working knowledge of databases, and a positive, friendly attitude then we would love to hear from you. You would be joining our team in a really exciting season, as we work towards a new, state-of-the-art hospice in West Derby.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accountability & Learning Officer - Improve humanitarian responses through evidence and learning
London, N1
Full-time, Permanent
Salary of circa £36,000 per annum
When humanitarian crises strike, the DEC stands poised to co-ordinate and deliver incredible responses around the world.
Learning and insight are essential to improving how we respond and we’re now looking for an Accountability & Learning Officer to directly contribute to learning and growth for the DEC and our 15 member charities.
We need someone with monitoring and evaluation experience and a strong understanding of humanitarian crises globally to play a vital role in our dedicated charity.
About Us
The Disasters Emergency Committee (DEC) is a unique membership organisation made up of 15 of the UK’s leading humanitarian charities: Action Against Hunger, ActionAid UK, Age International, British Red Cross, CAFOD, CARE International UK, Christian Aid, Concern Worldwide (UK), International Rescue Committee, Islamic Relief Worldwide, Oxfam GB, Plan International UK, Save the Children UK, Tearfund, and World Vision UK.
When large-scale disasters strike countries that lack the resources to respond, we bring our member charities together to raise funds quickly and efficiently. In times of crisis, our mission is to save, protect, and rebuild lives through effective humanitarian action.
Working as one, we coordinate the UK public’s response to overseas disasters. Through our Rapid Response Network of media and corporate partners, we raise the alarm with the UK public and make donating as easy as possible, with most funds raised within the first two weeks of an appeal.
Since our launch in 1963, we have run 79 appeals and raised an astounding £2.5bn, helping save countless lives and rebuild communities.
At the DEC, accountability and learning are not just processes, they are a commitment to the people affected by disaster and will aid our growth and the development of our members. Your work will help ensure the funds we raise are used effectively and transparently, and that every appeal we launch is an opportunity to do better, together.
***Please download the job description for full details***
What You’ll Do
This role enables the DEC and our 15 member charities to effectively respond to humanitarian emergencies and provide timely, quality, community-focused assistance.
As an Accountability & Learning Officer, alongside your efforts to contribute to our learning and growth, you will shape our work to influence key policy agendas. You’ll be working across such areas as climate adaption, flexible funding for humanitarian action, and locally led humanitarian responses.
Overseeing our monitoring, evaluation, accountability and learning activities, you will support the set-up of projects, build relationships, and co-ordinate activities in all our current operational theatres.
Specifically, your role will involve:
- Assessing humanitarian crises for DEC appeal eligibility
- Maintaining and improving reporting templates
- Setting up and overseeing key learning activities over the appeal cycle
- Overseeing our Collective Initiatives and Shared Services portfolio
- Supporting a range of DEC research and learning projects and reviews
- Helping members to achieve their climate and environment targets
- Leading the design and set up of regular learning events and workshops
- Acting as the key focal point for members’ and partners’ queries
- Acting as deputy for the Accountability & Learning Manager
What You’ll Bring
To thrive in this role, you’ll need:
- Experience with monitoring, evaluation, and research design and/or implementation
- Experience in the international humanitarian/development/charity sector for an NGO, UN Agency or similar
- A strong understanding of humanitarian crises globally
- Detailed knowledge of humanitarian principles, programming, and how the sector operates
- A good understanding of Monitoring & Evaluation frameworks and methodologies used to monitor programmes and measure outcomes
- An understanding of and interest in key policy areas within the humanitarian system
- The ability to thoroughly check and clean large datasets and analyse quantitative and qualitative data
- A degree-level qualification (ideally a post-graduate level qualification) in a relevant discipline
How We’ll Support You
- Flexible working hours (outside of an appeal)
- 25 days' annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)
- 3% employers’ pension contribution, rising to 8% post probation
- HealthCare Cash Plan, providing an array of health services (~£1,660 cash value, per year)
- Wellbeing support
- Discounted access to various health club providers (via Gympass)
- Discount schemes for various retailers and businesses
- Discounted tickets for events, via Tickets for Good
- Season ticket loan (post probation)
- Financial hardship loan (post probation)
- Cycle-to-work & Car scheme (post probation)
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter by 9am, Monday 11th August 2025
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
Other organisations may have titles such as Monitoring Evaluation and Learning Analyst, Monitoring and Evaluation Officer, or Planning, Engagement and Evaluation Officer.
About us
We’re Breast Cancer Now, the research and support charity. However you’re experiencing breast cancer, we’re here.
We fund life-saving research, campaign for change and provide information and support to anyone affected by breast cancer.
Why? Because our vision is that by 2050, everyone diagnosed with breast cancer will live, and be supported to live well. But to make that vision a reality, we need to act now.
About the role
Your writing skills could help create a future where everyone diagnosed with breast cancer lives and is supported to live well.
We’re looking for a copywriter to join our busy, dynamic and creative team. As part of our in-house copy studio, you’ll craft copy, communications and key messages – covering everything from fundraising and campaigning to support and research.
You’ll be a champion of our tone of voice and house style, supporting colleagues to apply our brand to their copy and making their words the best they can be.
You’ll also use your skills and experience to adapt messages for different audiences, and make sure the diverse experiences and needs of people affected by breast cancer are always at the heart of our communications.
If you’re a creative, thoughtful copywriter or communications professional looking for your next step in an ambitious, forward-thinking charity, we’d love to meet you.
About you
Ideally you:
·Will be a copywriter (or in a role focused on writing) who puts the audience at the heart of every piece of writing
·Are self-motivated, organised and comfortable working on several briefs at once
·Enjoy looking for new ways to approach long-standing campaigns and projects, and engaging ways to present complex information
· Are a creative thinker, with a portfolio of work that shows your ability to write, edit and adapt copy for different channels and audiences
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Please provide a writing copy which shows an example of what you have worked on in a similar role. This will be assessed as part of the application process.
If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Tuesday 26th August 2025 09:00 am
Interview date
4th and 5th September 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Head of Audiences
Summary:
Are you passionate about using audience and data insight to spark curiosity and inspire change? As our new Head of Audiences, you’ll lead a bold, data-driven strategy that places audience understanding at the heart of everything we do - shaping programmes, experiences and campaigns that reach further, resonate deeper, and include everyone. You’ll be joining a values-driven charity with a welcoming, collaborative culture, outstanding staff benefits, and a deep commitment to inclusion, wellbeing, and work-life balance.
Job details
Hours: 37.5 per week (flexible working considered, working a minimum of 0.9 FTE/33.75 hours per week)
Location: Between both sites – Winchester Science Centre (WSC), Winchester, SO21 1HZ, and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential for the majority of this role, however occasional remote working is possible for a small proportion of time – this can be discussed at the interview stage.
Work pattern: Usually Monday to Friday working during office hours. Occasional out of hours work will be required. The charity operates 7 days a week.
Salary: Between £40,000 - £43,500 per annum (1 FTE)
Contract: Permanent
Line manager: Chief Operating Officer
Responsible for: Marketing Officer, Digital Content and Brand Producer
Holiday: 25 days per annum plus bank holidays. Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.
Deadline: Monday 25th August 5pm
Interviews: 1st and/or 3rd September
About our Charity
Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on Earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.
1. The Role
The Head of Audiences is a new leadership role in the Commercial Operations team designed to ensure that audience insight and segmentation are at the heart of everything we do. This role will lead on understanding who our current and prospective audiences are, how they engage with us and what they need now and in the future. You will use this insight to guide programming, marketing, visitor experience at Winchester Science Centre but as we evolve our Charity’s reach and engagement you will play an important role in ensuring we fulfil our ambitious plans and reaching a diverse community. By building an inclusive and evidence-based audience strategy, this role will enable Winchester Science Centre to grow reach and engagement, deepen impact and fulfil its charitable mission to inspire a lifetime of curiosity in science.
The role is part of the Commercial Operations team led by the Chief Operating Officer and will work closely with the Head of Programming and Head of Visitor Experience. However, you will work with the wider leadership and their teams to ensure that both the community programme and on-site experience are insight-led, responsive to audience needs, and relevant to a wide range of segments. It plays a key role in championing access, equity and inclusion across all areas of the Charity’s work.
As we embark on a chapter of significant growth, you will play a pivotal role in identifying the audiences and ensuring they sit at the heart of our decision making. You will work with key stakeholders across the business, including our Children’s Voice, to ensure the Charity can achieve its commercial and impact objectives. At the heart of that conversation is a deep understanding of our audiences through geo-demographic and / or psychographic audience segmentation, that you will lead on.
You will lead a small team, with the potential for growth, comprising a Marketing Officer and a Digital Content and Brand Producer. Together, you will be responsible for driving bold, creative campaigns that are grounded in audience insight, developing engaging content across all channels, and supporting the evolution of our brand to reflect the diversity and ambition of our mission. As the team grows, you will shape its direction, nurture talent, and ensure alignment between strategy and delivery across all audience touchpoints.
2. Job Description
Key Responsibilities
· Lead the organisation’s audience strategy, embedding a data-led approach that informs programme development, marketing and wider organisational planning and offer.
· Lead the audiences' team to deliver high impact campaigns that delivers on organisational objectives and visitation targets, that contributes to the continued brand development of Wonderseekers and Winchester Science Centre.
· Use your expertise in audience segmentation to design, shape and oversee the delivery of multi-channel marketing strategies that maximises return on investment and successfully drives visitation and audience engagement targets.
· Gather, analyse and communicate audience insight using internal data, commissioned research and external benchmarking to build a shared understanding of current and potential audiences.
· Develop strategic campaigns to deliver audience growth with a focus on breadth (reach), depth (repeat engagement), equity (inclusive access) and impact (positive change).
· Collaborate with the Head of Programming to ensure audience needs, motivations and barriers directly inform the content, tone and timing of all programmes.
· Collaborate with the Development team to identify and align target audiences for new exhibitions and experiences.
· Collaborate with the fundraising team to ensure audience alignment for fundraising activities.
· Champion a culture of audience-centred decision-making across the organisation, ensuring all teams understand and use segmentation to shape their work and programmes.
· Provide actionable insight to the marketing team to refine messaging, campaign targeting, content tone and channel strategy by segment.
· Work in partnership with the Head of Visitor Experience to ensure audience insight and segmentation inform all aspects of the on-site experience including welcome, signage, wayfinding, service tone, flow and accessibility.
· Ensure programme, marketing and visitor experience are aligned to deliver a coherent, satisfying and inclusive journey for every audience group.
· Evaluate the audience experience across all touchpoints, using qualitative and quantitative feedback to support continuous improvement and operational learning.
· Contributing with the Head of Equity, Community, and Outreach to access and inclusion planning, ensuring physical, cultural and digital barriers are identified and addressed through evidence and audience consultation.
· Lead the piloting and testing of new engagement approaches, using segmentation insight to design and evaluate innovative offers across programme and experience.
· Collaborate with the Head of Digital Infrastructure and our web developers to ensure CRM, ticketing and digital platforms support effective tracking, evaluation and personalisation by audience segment
· Build internal capability by supporting colleagues to interpret and apply audience insight in their own work across programming, schools, visitor experience and marketing.
· Report regularly to the Executive Leadership Team and Board, sharing insight on audience trends, performance, and opportunities for future growth.
· Represent the organisation externally at relevant stakeholder events, networks and sector forums to share learning and maintain visibility.
· Manage the department budget effectively, ensuring resources are allocated to maximise insight, impact, engagement, and visitation.
· Actively participate in senior leadership meetings and planning processes, ensuring key audience insight is integrated into organisational decision-making.
· Any other reasonable tasks commensurate with the position.
Special Circumstances
There may be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu. Additional overtime would be arranged only with agreement of both the employee and line manager. Occasional travel may be required.
3. Person Specification
Essential skills and experience
- Significant experience in using geo-demographic and / or psychographic audience insights in a cultural, visitor attraction or charitable setting to drive visitation and engagement.
- Expertise and experience in developing and applying segmentation models to inform marketing, visitor experience and programming strategies.
- Demonstrable experience in leading, creating and delivering audience-led marketing campaigns that have achieved significant step changes in engagement, visitation or other key performance outcomes.
- Demonstrated ability to turn complex data into actionable strategy and influence decision-making across teams.
- Experience in co-creating programmes or campaigns with diverse or underserved audience groups.
- Strong understanding of evaluation and impact measurement tools (e.g. surveys, focus groups, behavioural data, CRM analytics).
- Confident working across multiple departments and building organisational capability in audience understanding.
- Strong facilitation, presentation and reporting skills.
Core Competencies
- Passionate about public engagement, access and inclusion.
- An infectious enthusiasm and commitment that drives change.
- Strategic and analytical thinker who can join the dots across insight and experience.
- Strong communicator and collaborator.
- Self-motivated and able to lead and influence a range of stakeholders.
- Values-driven with an enthusiasm for data-informed storytelling.
- A proactive, ‘can-do’ attitude with a willingness to take measured risks to deliver beyond the brief and mission of the Charity.
- Able to work in an agile and responsive way, adapting quickly to changing priorities, emerging insights and audience needs while maintaining focus on long-term goals.
In addition applicants will have:
- A clean record on the Disclosure and Barring Service
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal - see website for link.
You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.
Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR - see website for details.
No recruitment agencies, thank you.
To create a more equitable world where all children treasure science and are equipped and empowered to improve lives and protect and heal our planet.

The client requests no contact from agencies or media sales.
Salary: £50,999 pro rata, per annum plus excellent benefits.
Contract: 12-month fixed term contract, family leave cover.
Hours Per week: 37.5 hours per week. You will be required to work in person a minimum of two days per week In line with our hybrid working model.
Our Foundation
We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset.Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.It doesn't have to be like this. Our mission is to help build a healthier UK by:
1.Improving people's health and reducing inequalities
2.Supporting radical innovation and improvement in health and care services
3.Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change.Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
As a Policy Fellow, you will be a core member of our policy team, working across a mix of short and long-term projects. Your primary focus will be supporting senior leaders in shaping our strategy for 2026–2030, through:
- Horizon scanning to identify emerging trends and challenges.
- Scoping and conducting research on strategic issues.
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Providing analysis and insight to inform decision-making
You will collaborate closely with colleagues across the Foundation, including those leading our strategic priorities on NHS and social care policy, service innovation and improvement, and health and inequalities.
In addition to strategic work, you will contribute to the work of the policy team. Our aim is to support evidence-informed policymaking to improve population health in the UK. We use a mix of in-house research, external commissioning, and stakeholder engagement to influence policy and practice.
You will contribute to a range of projects, including responsive analysis of NHS performance data, and longer-term policy research projects on NHS reform, primary care, public health, and social care. We are seeking a collaborative and curious individual with strong research and analytical skills, including experience with qualitative and/or quantitative methods. Experience in policy analysis, stakeholder engagement, and strategic thinking will be highly valued.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 1200 words in total to answer the following application questions:
1. In addition to the Policy Fellow - Strategy opportunity we are also recruiting forPolicy Fellow NHS reform would you like to be considered for both roles?
2. What motivates you to work at the Health Foundation, and specifically within the Policy Team?
3. Describe a recent project or piece of work where you conducted policy analysis or research to influence policy. What was your approach, what methods did you use and what impact did your work have?
4. Describe your experience of working in a multi-disciplinary project team, with people from different professional backgrounds (e.g., analysis, researchers, communications, partners etc.) how did this collaboration achieve a greater impact?
5. Describe your experience of communicating the findings from policy analysis/ research to non-expert audiences from a range of backgrounds, how did you approach this and what did you learn about what works?
Our commitment to inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from Black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.Apply to join our team and let's work towards building a diverse and inclusive workplace together.
Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: August 20, 2025, at 23:00
Interview date: From September 2, 2025
Information is King”- In the fast-changing world of digital information and artificial intelligence, be a vital part of Carers Support West Sussex’s goal to ensure that cares receive high quality information in a variety of formats. Help us to embrace the use of Digital Technology and Artificial Intelligence to allow carers to access information in a variety of ways acknowledging that carers may not be able to contact us during core office hours.
In the role of Carer Information Officer, you'll be instrumental in researching, scoping and working closely with our Communications & Marketing team in developing our creation of information resources, alongside our skilled staff team to ensure that the information is accurate, relevant and well presented. You will create high quality information content suited to a variety of channels including (but not exclusively) e-learning platforms, web, video, and print.
Through the work of this role, we will increase carer awareness to enable us to reach and support more carers, provide easy access to information and advice, enable better navigation of services by carers, and help carers feel better connected and that their voices are heard through the content we produce. Carers will be better able to find information digitally at a time that works for them.
This role works within our Information and Advice Team with close links to our Engagement, Community and Comms & Marketing teams. You will develop a deep understanding of carers and their needs putting equity, diversity, inclusion, accessibility and co-production at the heart of your practice.
This hybrid role combines remote work with occasional travel to in-person meetings and activities, which may include some weekend engagements.
Interview Date: 5 September 2025.
Key Responsibilities and Duties:
- Research and Content Development: Identify and evaluate reliable sources of information to develop accurate and accessible content that provides a wide range of information and guidance for carers.
- Collaboration: Work with carer service teams and external partners to ensure information is current and relevant. Work with Marcomms and HR (training) to co-produce high-quality, information resources in engaging and accessible formats.
- Co-production: Work alongside the Engagement & Volunteer Team to explore and collate carer insights to inform and include carers in content creation.
- Digital Presentation: Embrace digital innovation and emerging technologies, including AI, to co-create accessible digital resources tailored to the needs of unpaid carers. This includes producing content for the website and e-learning platforms, ensuring it is accurate, inclusive, and easy to navigate.
- Awareness Raising: Contribute to the promotion of Carers Support West Sussex and the services offered by creating engaging information that increases public and professional understanding of unpaid carers and the challenges they face.
- Trend Spotting: Horizon scan to spot social and news trends and understand developing opportunities for new ways to share information.
- Compliance: Work within Carer Support West Sussex’s Policies and Procedures, being especially mindful of safeguarding, confidentiality, GDPR, equality and diversity in all areas of work.
Please download the Job Description below for full details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic, strategic and articulate professional fundraiser to drive forward our emerging major donor programme. Working alongside senior Laureus staff and stakeholders to connect, cultivate and steward high net worth individuals around the work of the Foundation, the post holder will be expected to design and support the execution of a range of high-quality events leaning on the excellent brand profile assets at Laureus’ disposal.
Experience of creating bespoke donor journeys, delivering long term engagement and an understanding or experience of the third sector will enable success in this fast-paced and varied role.
KEY TASKS & RESPONSIBILITIES
- Coordinate all HNW activity ensuring that:
- Appropriate levels of communication are established and maintained
- Records are kept fully up to date and are appropriately reported
- Key staff (Chairman, CEO, Development Director etc) are prompted and supported with communication and activities
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Create and/or deepen partnerships with organisations where mutual benefit can be received, including Richemont maisons ; other Laureus partners; new prospective partners with connections to pools of HNW individuals
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Assess existing events and amend/develop a revised calendar of events annually that supports outreach, conversion and stewardship of HNW pool of supporters – whilst also ensuring profit is made on the event itself
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Encouragement and support of HNW supporters to create their own activities to raise funds and/or broaden the network of Laureus donors
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Provide first class stewardship to the International Council/Friends of Laureus group of HNW supporters whilst also exploring if other products or partnerships might offer attractive benefits to donors
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Work with programme colleagues to create opportunities for programme visits open to key donors – either in the UK or internationally, whilst also extracting key programme asks for funding
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Work with talent team colleagues to create engagement opportunities with Laureus Academy Members and Ambassadors that support HNW engagement and stewardship
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Use sector knowledge and insight to keep on top of best practice around HNW donor engagement, cultivation and stewardship
KEY REQUIREMENTS
- Proven track record of successful fundraising experience
- Experience of building long-term, trust-based relationships with HNWI
- Developed or contributed to HNW fundraising campaigns
- Strategic and result-driven approach to planning donor journeys and stewardship programmes
- Proficient in using donor databases (e.g. Raiser’s Edge, Salesforce) for tracking contacts and income and data analytics/ prospect research
- Experience in organising bespoke donor and facilitating networking opportunities between donors and charity leadership or beneficiaries
- Skilled in writing tailored proposals, impact reports, and stewardship updates
- Ability to manage stakeholders relationships (trustees, directors, senior volunteers)
- Understanding of Philanthropy Landscape
We offer our employees a competitive benefits package including pension scheme, private health and life insurance, generous holiday allowance, ride to work scheme and employee friendly policies.
We offer flexible working with one day per week working from home.
The client requests no contact from agencies or media sales.
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible – with Kings Weald Community Centre, Burgess Hill, West Sussex as your main base and travel across our centres in Brighton, Haywards Heath, Bognor Regis and Horsham as needed
Closing Date: Tuesday 26th August 2025, midday
Interview Date: w/c 1st September 2025
Are you a strategic, commercially savvy leader who’s passionate about making a difference?
We are looking for a dynamic and commercially minded leader to join us as Head of Business Development, a pivotal role driving innovation, income growth and community impact at Age UK West Sussex, Brighton & Hove. This is a dynamic, multi-faceted role that blends operational leadership with strategic oversight – perfect for someone who thrives on variety, enjoys building partnerships, and wants to shape services that matter.
You will be based at Kings Weald Community Centre, where you will lead the transformation of the site into a thriving community hub. From growing our commercial catering and room hire offer to developing new membership models and service lines, you will be at the heart of our mission to help people act now, to age better. You will take a lead role in growing and evolving our new customer membership platform by shaping offers, securing partnerships, and building a local business directory that brings real value to our community.
You will lead talented teams spanning Catering, Marketing & Comms, and our Gym and Centre staff – embedding a culture of collaboration, innovation and customer focus.
What You Will Do
- Lead and grow commercial income streams across our hubs – from catering to room hire as well as launching services at our new hubs including Power of Attorney work
- Act as Centre Manager for Kings Weald, building it into a vibrant and inclusive community space
- Oversee the development and promotion of our membership scheme, working closely with Marketing and Customer Services teams
- Identify and secure new commercial opportunities and partnerships particularly for our customer membership platform and business directory
- Collaborate with internal teams across Customer Services, Compliance and Fundraising to ensure joined-up delivery and maximum impact
- Use data and insight to shape pricing, offers and service design
- Manage budgets, contracts and supplier relationships with confidence and care
What You Will Bring
- A proven track record in business development and income generation, ideally within the charity or social enterprise sector
- Experience leading commercial teams, with knowledge of catering, marketing or membership offers
- A customer-first mindset, with strong communication and people management skills
- Confidence using data, systems and insights to drive improvements and results
- Strategic thinking combined with hands-on delivery – you roll up your sleeves and get things done
- Comfortable working with digital systems and data insights to inform decision-making and measure impact
- ·A driving licence and access to your own car – this is a role that gets out and about
What We Will Offer
· The chance to shape high-impact services and contribute to a mission that matters
· A supportive, values-driven organisation where innovation is encouraged
· A flexible, supportive team with big plans and a collaborative mindset
· Condensed hours may be considered after six months (note: job share not available)
How to Apply
To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice. For any questions, contact Michelle Peel, Commercial Director.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form Age UK West Sussex, Brighton & Hove website under current vacancies.
If you are shortlisted, we will carry out DBS and reference checks before appointment.
Need support with your application? Contact us for any help required.
Benefits
We value our team and offer a brilliant benefits package, including:
· Flexible working options
· Ongoing professional development
· 28 days annual leave + bank holidays (pro rata for part-time roles)
· Blue Light Card eligibility
· BUPA Employee Assistance Programme (EAP)
· 4% auto-enrolment pension with life assurance
· Cycle to Work Scheme
· Electric Vehicle Scheme
Who We Are
At Age UK West Sussex, Brighton & Hove, we are here for people as they age—helping them stay connected and stay independent. From community cafes to advice services, fitness classes to wellbeing calls, we support people aged 50+ (and sometimes younger too).
We are a fast-moving, impact-focused charity where flexibility, innovation and purpose drive everything we do.
Diversity & Inclusion
We are proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self, whether you are applying, volunteering, or working with us.
If you need any adjustments during the recruitment process, just let us know, we will make it work for you.
The client requests no contact from agencies or media sales.