Integrated outreach team manager jobs in Manchester

We have an opportunity for two dedicated Case Officers to join our South East casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across the South East on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the South East area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

The Social Media Executive is a brand-new role to the organisation, offering a fantastic opportunity for the successful candidate to make the role their own. You will help raise the profile of the Leadership Skills Foundation and engage audiences through social media, supporting our objectives to build visibility, credibility and engagement.

This flexible role is ideal for someone looking to apply and expand their social media expertise. You will be responsible for combining creativity, strong communication skills, relationship management, and organisational ability, to deliver social media plans and content that make a real impact for the organisation and the young people we support. 

Previous experience of producing social media campaigns and content that delivers results is particularly important to the role, along with a growth mindset and the ability to foster innovative ways of working. 

This is a brilliant opportunity for someone who wants to be part of a movement to empower young people to shape their futures and lead their communities. There will be multiple occasions to build relationships with our centres, strengthen how we celebrate the value our programmes, and celebrate the impact they have on the lives of young people.

You will be a highly creative and organised individual, with a keen eye for detail, a passion for social media, and the ability to produce engaging content that resonates with our audiences. We also encourage a curiosity mindset that looks to trends, data and intelligence to support continuous improvement to our work as a department. 

The Social Media Executive role will be key as we drive towards our objective of being recognised as the trusted voice of leadership skill development for all young people and communities by 2033.

Role purpose: 

• To develop and deliver social media plans to contribute to wider Marketing and Communications objectives.

• To create compelling content that supports the realisation of the organisation’s new business and retention targets.

• To work with internal and external stakeholders to gather compelling content.

Main duties and responsibilities:

1. Planning: Develop and deliver comprehensive social media plans across platforms. Assist with social media strategy and execution to support organisational objectives. Support with the integration of plans into wider communication planning and needs. Integrate key business intelligence and context provided by colleagues and teams into plans.
2. Content creation: Develop and schedule engaging content applying broad platform experience (including LinkedIn, X, and Facebook, with the potential to expand to other platforms)
3. Community management: Monitor channels, respond to comments, DMs, and mentions, foster positive interaction and manage the brand’s online reputation. 
4. Performance analysis: Track and analyse social media performance using data insights, and present results, learnings and recommendations. Refine plans based on performance. 
5. Relationship management: Build positive working relationships with internal teams and external partners, supporting collaborative content creation and delivery.
6. Research and insight: Monitor trends, audience insights and competitor activity to inform content and continuous improvement.
7. Equality, compliance and governance: Embed equality and diversity requirements both within our promotional activities. Comply with Data Protection Act 2018, GDPR, and Accessibility requirements in all working practices maintaining confidentiality, integrity, availability, accessibility, accuracy, currency and security of information as appropriate.
8. General responsibilities: Support with digital marketing activities when required, ensuring alignment with overall marketing objectives. Undertake such other duties temporarily or on a continuing basis, as may reasonably be required, commensurate with the grade, and undertake any other tasks as directed by the Line Manager (or nominee).

Skills, experience and knowledge 

Required/essential: 

• Social media experience: Knowledge of current social media platforms, algorithms, trends, and best practices. (E)

• Strategic thinking: Ability to develop and implement effective social media plans aligned to organisational objectives. (E)

• Creative thinking: Creative flair and ability to produce visually appealing content. (E)

• Organisational skills: Ability to manage multiple projects simultaneously, prioritise tasks, meet deadlines and work to budgets. (E)

• Communication skills: Excellent written and verbal communication skills with an ability to adapt content to different audiences and formats. (E)

• Relationship management: Ability to work collaboratively with internal and external stakeholders. (E)

• Analytical skills: Ability to interpret data and report on KPIs. (E)

• Software: Experience using social media management and scheduling tools (e.g. Hootsuite, Meta Business Suite or similar). (E)

Desired: 

• Support influencer outreach and collaborations. (D)

• Design or video editing skills (e.g. Canva, CapCut or similar). (D)

Individual Giving & Engagement Manager

We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests.

Position: Individual Giving & Engagement Manager
Salary: £40,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
 

About the Role

This role will lead the organisation’s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income.

Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement.

Key responsibilities include:

• Leading the development and delivery of the individual giving strategy
• Managing campaigns across digital, social and supporter communications channels
• Growing income through regular giving, appeals, payroll giving and community fundraising
• Managing budgets, monitoring performance and analysing campaign results
• Collaborating with marketing and communications colleagues to deliver integrated campaigns
• Developing supporter journeys to improve acquisition, retention and lifetime value
• Line managing the Individual Giving Officer and ensuring excellent supporter care
• Maintaining accurate data and campaign records within the CRM system
• Ensuring fundraising activity complies with regulatory and governance requirements

About You

You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making.

You will bring:

• Experience growing an individual giving programme or supporter income stream
• Proven experience delivering multi-channel fundraising campaigns
• Strong analytical skills with the ability to interpret data and improve performance
• Excellent written communication and storytelling skills
• Experience managing budgets and monitoring fundraising results
• Confidence managing or mentoring team members
• Strong collaboration skills and the ability to work across teams

About the Organisation

This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.

Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action. 

Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement. 

You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market. 

This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery. 

Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you. 

This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement. 

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.

Timeframes 

Closing date for applications: Midnight 24th March

Virtual interviews – Tuesday 1st or Wednesday 2nd April 

Head of Face to Face Fundraising
Reference: MAR20265489
Location: Home-based, Flexible in UK + Regular UK Travel
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £70,490.00 - £75,275.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The Head of Face-to-Face Fundraising provides strategic leadership and operational oversight of the RSPB’s face-to-face fundraising programme across the UK.

This role is responsible for delivering significant annual supporter acquisition volumes, ensuring an exceptional supporter experience, maintaining sector-leading compliance and safeguarding standards, and building high-performing in-house fundraising teams.

As a senior leader within Fundraising, you will shape the future of the RSPB’s acquisition strategy, drive innovation within the face-to-face channel, and ensure sustainable long-term growth in regular giving and lead generation to support our mission of creating a world richer in nature.

Key Duties:

• Develop and implement an ambitious multi-year Face-to-Face strategy that drives sustainable acquisition growth and contributes to long-term supporter value.
• Lead budgeting, investment planning and forecasting for all F2F channels, ensuring accountability for ROI, cost-effectiveness, and delivery against income and acquisition targets.
• Lead the evolution of F2F propositions, messaging and materials to ensure they are insight-led, compliant, and aligned with the RSPB’s brand and fundraising strategies.
• Champion innovation across the programme, introducing new approaches to optimise ROI and reach new audiences.
• Monitor market trends, regulatory changes and competitor activity to ensure the programme remains compliant, competitive and forward-thinking.
• Act as the organisational lead for face-to-face fundraising compliance, ensuring all activity adheres to the Fundraising Regulator Code, Charity Commission guidelines and data protection legislation.
• Lead, develop and inspire a multi-disciplinary F2F team by fostering a culture of excellence, accountability, continuous improvement and supporter-centred behaviour.
• Work closely with insight teams to analyse performance data, supporter quality, attrition levels and long-term value across channels.
• Develop KPIs and reporting frameworks to provide senior leadership with clear visibility of performance, risks and opportunities.
• Build strong relationships with internal stakeholders including fundraising, digital, data and technology, communications, brand, marketing and marketing operations, finance and UK country teams to deliver integrated acquisition strategies.
• Champion the role of Face-to-Face fundraising within the RSPB, working with senior leaders and cross-functional teams to increase its prominence and ensure strategic alignment.
• Work closely with the Head of Membership Marketing & Retention to ensure seamless integration between acquisition, onboarding and stewardship journeys.
• Oversee procurement, contract management and ongoing performance of external delivery partners to ensure alignment with organisational goals.
• Lead relationships with external partners, suppliers and agencies, ensuring high-quality delivery, strong return on investment and value for money.

Essential Criteria:

• Able to design and deliver a UK-wide face-to-face or high-volume acquisition programme that achieves agreed supporter and income targets.
• Able to lead and develop regionally dispersed, field-based teams, including setting objectives, monitoring performance and holding managers accountable for results.
• Able to analyse performance data (e.g. conversion, attrition, ROI and quality metrics) and use insight to optimise programme performance.
• Able to manage and monitor programme budgets, including forecasting expenditure and assessing return on investment.
• Able to communicate strategic plans, performance outcomes and risk clearly in written reports and verbal presentations to senior stakeholders.
• Able to work collaboratively with internal teams and external partners to align acquisition activity with organisational strategy.
• Able to travel regularly across the UK to support field operations (by public transport or other means)
• Knowledge of Fundraising Regulator guidance, safeguarding requirements and quality assurance processes relevant to face-to-face fundraising.
• Experience of leading large-scale, multi-site face-to-face fundraising or high-volume acquisition activity in a charity or commercial environment.
• Experience of managing external agencies or suppliers and implementing operational processes that improve performance, compliance and supporter experience.

Additional Information

• This is a home-based role with regular travel across the UK to support teams, partners and operational activity.
• This is a Permanent role for 37.5 hours per week.
• A full, valid UK driving licence is required as the role involves frequent travel to remote locations across all four countries.

Closing date: 23:59, Sunday 29th March 2026
We reserve the right to close this advert once sufficient applications have been received.
We are looking to conduct interviews for this position from 6th April.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

No agencies please.

The National Youth Agency is looking for a Learning & Development Officer.

Learning and Development Officer
Contract: Fixed-term, 6 months
Hours: Full-time – 37 hours per week
Salary: £36,050 per annum
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role

This role sits within the team responsible for the professional, statutory and regulatory elements of youth work. You will support delivery of youth work curriculum projects, learning activity, and development of high-quality practical tools and materials that help create the conditions for great youth work.

The role exists to provide operational delivery and coordination, enabling the National Curriculum & Learning Manager to focus on strategic development, leadership and quality assurance.

You will be joining an agile, flexible, and collaborative team who work at pace, engaging partners and stakeholders to support youth work across England. Your role will contribute to the improvement and development of learning resources and approaches.

Key Responsibilities

As a Learning & Development Officer, you will support:

• Delivery of local youth work curriculum commissions, from inception to completion.
• Coordination of curriculum-related events and training, including train-the-trainer sessions and stakeholder workshops.
• Development, adaptation and refinement of learning and development tools, templates, and materials.
• Gathering and organising insight, learning and feedback to inform curriculum improvement.
• Drafting, adapting, and maintaining curriculum content aligned to national standards and local context.
• Preparing agendas, notes and follow-up actions for workshops, inception calls and meetings.
• Supporting approaches to demonstrating and evidencing impact.

Note: This role does not hold budget, strategic ownership, or line management responsibility.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 11.59pm on Friday 20th March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

We’re recruiting an experienced, creative and hands-on communications specialist to work with Platform Places and Footwork over the next 10 months – to develop our bold narratives and inspiring content that help drive locally-led neighbourhood transformation.

• Target start date: 11th May 2026 
• Time input: 3 days per week (0.6 full-time equivalent), with flexibility for up to 4 days per week in certain busy periods, by mutual agreement
• Remuneration: £55,000-£61,500 per year (pro rata) depending on experience
• Flexible working: Work hours can be flexible as long as role objectives are met
• Location: Hybrid, remote or in-person (option to work from our London office). Monthly in-person team days in London, plus occasional trips to partners in Newcastle, Sheffield, Liverpool, Bristol and London and learning gatherings (expenses covered). 
• Contract type: PAYE employment contract. 10 months fixed term.
• Eligibility: Applicants must have the legal right to work in the UK.

About us

In 2025, Platform Places integrated with Footwork Trust, becoming what we call ‘civic partners’. Together we facilitate locally-led neighbourhood transformation – so people have the power to live affordably, sustainably and together. 

About Platform Places

Platform Places is a national cross-sector collaboration and not-for-profit social enterprise with a mission to unlock town centre buildings for amazing ideas that help us live affordably, sustainably and together. We convene councils, community leaders and asset owners around the country to build powerful partnerships, to unlock buildings for local benefit. We support these Partnerships with access to funding, technical expertise and networks.

Our deeper intention is to localise and democratise who owns, controls and transforms town centre and neighbourhood buildings, so that communities can:

• design spaces to meet local needs – whether affordable space for arts, music, healthcare, local food, housing, nature connection, reuse & repair, childcare etc
• retain and reinvest the wealth generated by these buildings.

We’re inspired by pioneers like Hastings Commons, Stour Trust, SAFE Regen, Civic Square, Nudge Community Builders, Makespace Oxford and other members of the Mycelial Network.

About Footwork Trust 

Footwork (UK charity Footwork Trust) supports local people to transform their neighbourhoods for the better and builds alliances to make this possible.

Since 2022, Footwork’s ‘People and Place’ programme has supported over 50 community innovators to turn their bold ideas into lasting positive change, in response to a local social or environmental challenge. Often reviving land and buildings for community use, they are part of a growing force for fairer, locally-led regeneration, making the places they call home more resilient and equitable. 

Through national and local events, Footwork creates spaces for peer support and shared learning, showcases inspiring examples, and convenes built environment practitioners to enable true collaboration with community partners. 

Together, Footwork and Platform Places co-facilitate the Mycelial Network for Community Asset Developers.

About the Local Property Partnerships pilot, 2024-2027

Thanks to National Lottery players, Platform Places and partners have received almost £2.5 million over three years from The National Lottery Community Fund, the largest community funder in the UK. The funding is being used to enable communities to come together and secure long-term spaces for the activities and services that they need the most.

This fund and programme resources local leaders in neighbourhoods in Newcastle, Sheffield, Liverpool City Region, Bristol and London – working towards shifting multiple buildings into long-term local ownership. We’re also supported by our national partner organisations Architectural Heritage Fund, Power to Change and Social Investment Business. Our intention is that this work will lay the groundwork for a larger follow-on funding programme, which catalyses England-wide adoption of this approach.

The role

We’re looking for an experienced, creative and hands-on communications specialist to join our small team and network of local and national partners.

The Communications Lead will focus on our key programmes, with the below time distribution. The challenge and opportunity is to hit the ground running and drive communications across our key channels – to help attract allies, funding and support, and inspire replication of these approaches in neighbourhoods around England.

2 days per week, ‘Local Property Partnerships’: 

• You’ll lead on promoting, and sharing learnings from, Platform Places’ exciting pilot programme (funded by National Lottery Community Fund) – which is localising and democratising who owns, controls and transforms town centre buildings in five neighbourhoods across England. 

0.75 days per week, ‘People and Place’: 

• You’ll promote, and share learnings from, Footwork Trust’s ‘People and Place’ programme – which supports community innovators to turn their bold ideas into lasting positive change for their place. 

0.25 days per week, Wider movement building: 

• You’ll work on ad hoc broader communications opportunities that support our mission and the programmes – for example, creating a content piece with local or national partners from our wider network, or pitching a media story that cuts across all our programmes.

This involves the following areas of responsibility: 

1. Build on our working communications strategy
2. Work with co-directors to develop our bold, inspiring core messaging, and update our boilerplate narratives
3. Manage digital channels for Platform Places and Footwork: a) plan and create regular social media content; b) write newsletters (approx. quarterly); c) upload and edit website content, on Squarespace (drag-and-drop editor) and occasionally Wix (guidance available).
4. Strategic media relations: build journalist relationships and pitch stories (local or national), op-eds and comments
5. Work with local and national partners to share inspiring and compelling stories
6. Develop practical how-tos and templates, together with partners (you'll have support initiating partner relationships)
7. Provide comms guidance to local programme partners
8. Support co-directors and partners with speaking engagements and event opportunities

You’ll start from a strong foundation of communications activities, along with our established tone, visual identity and branded templates – with lots of freedom for new ideas. 

About you

• You’re as comfortable with creative storytelling as you are with practical resources
• You’re a campaigner for systems change – experienced in attracting allies and creating communications for diverse audiences
• You make it sing – you turn dense or complicated materials into clear and effective narratives to shift opinion and action
• You’re a collaborator – you can effectively hold relationships with local and national partners to plan and deliver coordinated communications 
• You can ‘wear all the hats’: you get stuck in on strategy and roll up your sleeves on delivery; you know when to pitch to media and when the tactic is digital; you can knock up great copy or quick Canva graphics without aiming for perfection
• You’re efficient and resourceful, comfortable leading on comms in a small (and collaborative) team, and know how to make things happen on a small budget (and when to seek external specialists)
• You’re passionate about community-led places and social and environmental justice – and you’re knowledgeable about at least one of: high streets, property, retrofit, community business, heritage buildings, cultural venues, town planning, neighbourhood governance

We know you likely have a particular comms specialism, with more strengths and experience in some areas than others. We’d love to hear about this, and about your approach to getting stuck into the rest. 

Our team & culture 

You’ll be joining our small, agile team of six people across Platform Places and Footwork. We meet in-person on a monthly basis to have lunch together and plan ahead, and have weekly online huddles to check-in and discuss priorities.

We work flexibly around our needs, whether a caring responsibility or otherwise.

Our culture is driven by our values: generous sharing, diverse perspectives, active listening and curiosity, staying networked and joy.

The National Youth Agency is looking for a Head of Business Development.

Head of Business Development
Contract: Permanent
Hours: Full-time – 37 hours per week
Salary: £53,000 – £59,000 dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

The Head of Business Development will play a pivotal role in shaping and delivering the organisation’s Business Development Strategy, leading the Business Development team to secure new opportunities, and ensuring the sustainability and growth of NYA’s income streams.

Key Responsibilities

As Head of Business Support, you will:

• Lead, motivate, and support the Business Development team to deliver ambitious growth targets.
• Develop and implement business development strategies to secure new commercial opportunities and funding from public, voluntary, and private sector partners.
• Spearhead new strategic initiatives for business development, identifying and pursuing innovative opportunities for growth and diversification.
• Build and maintain high-value relationships with clients, funders, and stakeholders, ensuring NYA’s offer is visible and compelling.
• Oversee the development and management of the sales pipeline, ensuring targets are met or exceeded.
• Work closely with the Director of Growth to align business development activities with NYA’s strategic objectives.
• Engage directly with trustees, including managing the relationship with the Finance and Growth Committee, preparing reports, and presenting business development performance and strategy.
• Lead on market research, business planning, and the development of commercial proposals and pitches.
• Represent NYA at meetings, events, and conferences, promoting the organisation’s reputation and offer.
• Support the Director of Growth in reporting to the CEO and Board on business development performance and strategy.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 5pm Wednesday 18th March
Interviews: Monday 23rd March (subject to change)

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.