Internal communication jobs

About us

Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the claims process - this will include identifying suitability, helping clients to start their claim and providing support to their first payment.

Citizens Advice Liverpool is looking to recruit Help to Claim advisers with knowledge and experience of welfare benefits to join their team.

The successful candidates will provide end to end telephone and web chat support for new Universal Credit claimants. Your understanding of legacy benefits will enable you to check whether a client would be better off on Universal Credit. You will also be able to identify clients who due to transition to Universal Credit via Managed Migration and support them through the process and application. You will be confident in your ICT skills to support clients in making their claim.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, as well as a commitment to the aims and principles of the Citizens Advice Service.

About the Role

Advice Giving

• Provide advice through telephone and webchat
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
• Supporting clients to use ICT to make their new Universal Credit claim
• Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
• Complete benefits checks when appropriate
• Research and explore options and implications so that clients can make informed decisions.
• Act for the client where necessary using appropriate communication skills and channels.
• Refer internally or to other specialist agencies as appropriate.
• Ensure that all work meets quality standards and the requirements of the funder
• Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Complete the required training to comply with quality assurance processes

Research and campaigns

• Support our research and campaigns work through various channels including case studies, data collection and client consent

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Read relevant publications
• Attend relevant internal and external meetings as agreed with the line manager
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate

Administration

• Use of telephony and IT equipment for multichannel delivery of advice services
• Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
• Ensure that all work conforms to your organisation’s systems and procedures

Other duties and responsibilities

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
• Demonstrate commitment to the aims and policies of Citizens Advice
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
• Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.

Requirements

1. Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
3. Experience of providing advice through telephone and web chat
4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
5. Ability to interpret complex information and convey it in a way that is understandable to clients.
6. Good ICT knowledge with an ability to support clients with their online claim application
7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
8. Assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to meet targets and excel against objectives.
11. Ability and willingness to work both on own initiative and as part of a team.

ID: 1483 Payroll System Development Manager

Service: Finance Department

Salary: starting at £45,967 FTE per annum, rising to £50,067 FTE per annum, inclusive of Inner London Weighting

Location: London – Head Office, N1 (Hybrid)

We typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours: Full-time (37 hours per week).
We offer flexible working arrangements - please see below for more details.

Contract: Fixed-Term one year

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England, addressing all issues and processing payments to meet the demands of staff and external agencies.

Reporting to the Director of Finance, you will be responsible for the ongoing development and implementation of the new itrent payroll system, configurations are as per the requirements of the organisation and ensuring that the project is completed on time and goes live successfully. You will be a confident communicator and comfortable working in a small team environment where priorities can change at short notice. 

Main Responsibilities:

• To work closely with MHR, HR Team and consultants to ensure that tasks are scheduled and completed to meet project timelines.
• To co-ordinate work with HR and Payroll colleagues to ensure all relevant payroll processes are captured, reviewed, and, where necessary or appropriate, changed to ensure they are fit for purpose with the new system.
• To be responsible and manage the configuration of the new modules, working with HR and Payroll colleagues, MHR and other consultants to ensure that it is configured to Family Action’s requirements and that the rationale and effects of our chosen configuration is clearly documented.
• To work alongside the HR Systems and Operation Managers to ensure that the HR and Payroll teams are trained and supported in the effective use of the system as pertains to their roles.
• To be responsible and manage user testing of the new system and any parallel runs as part of the implementation process.
• To act as the Payroll System Administrator for iTrent, taking the lead on technical functionality and expertise and liaising with MHR as required for technical solutions.
• To support the Payroll team with other ad hoc duties, as may be required for running an effective and efficient payroll system.

Main Requirements (for details check the job description and person specification):

• CIPP qualified or significant experience working in Payroll in a Payroll  Manager or payroll system development and implementation role
• Significant experience using and administrating itrent payroll systems, including liaison with system providers.
• Experience of implementing payroll system(s).
• Experience configuring systems in accordance with specific and complex requirements.
• Experience leading on projects.
• An excellent in-depth knowledge and understanding of HR and payroll processes.
• Excellent attention to detail, with the ability to think creatively and decisively to solve problems.
• Demonstrable ability to build relationships and collaborate effectively, both internally within and across teams, and with external partners.
• An excellent understanding of payroll and related legislation, including pension, absences etc regulations
• A high level of proficiency using Microsoft Office, in particular use of Excel to manipulate data.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Redirect to Recruiter” link above and fill out our digital application form

· Closing Date: 4 July 2025 at 23:59

Interviews are scheduled to take place from 14th -18th July 2025 virtually and face-to-face, with slots throughout the working day and early/late slots available.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Sibojinithevi Sinnathamby.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

To contribute to the financial management of the Leadership Development Initiative (LDI) with primary responsibility for various Country team’s project financials and shared responsibility for HQ project financials. To assist with any other project that arise and day to day finance tasks.

Role Overview:
The Talent Set is delighted to be partnering with Tommy’s, the UK’s leading pregnancy charity, to recruit an outstanding Events and Corporate Stewardship Manager.

This is a pivotal role within Tommy’s high-performing Fundraising team, leading on the delivery of their flagship Corporate Challenge event, stewarding high-value corporate relationships, and supporting light-touch marketing and communications activity. The role combines relationship management, project delivery, and event coordination to help raise vital funds and support Tommy’s mission to make pregnancy safer for all.

If you’re an exceptional organiser, confident communicator, and natural relationship-builder, this is a fantastic opportunity to work on a well-established and impactful project for a truly meaningful cause.

Key Responsibilities:
Corporate Challenge & Stakeholder Stewardship
This is the largest and most strategic part of the role.

• Take the lead on managing Tommy’s annual Corporate Challenge event, engaging multiple high-profile corporate supporters.
• Build and manage strong relationships with senior stakeholders across partner organisations, ensuring consistent, high-quality stewardship.
• Deliver tailored day-to-day stewardship, including weekly check-ins, regular updates, and bespoke supporter care.
• Work closely with internal colleagues to align stewardship activity with wider fundraising and communications strategy.

Event Delivery & Project Management

• Oversee the full delivery of the Corporate Challenge event day, coordinating logistics, timelines, suppliers, risk assessments and budgets.
• Line-manage and support Event Assistants, as well as lead on volunteer coordination for the event.
• Ensure a smooth, safe, and engaging event experience that aligns with Tommy’s values and fundraising goals.
• Track event performance and contribute to post-event analysis and recommendations for future improvements.

Marketing & Communications (Supporting Element)

• Provide light-touch support on marketing activity, including content drafting and communications planning.
• Produce compelling stewardship materials, thank-you messages, and impact updates.
• Liaise with Tommy’s communications and digital teams to ensure brand alignment and clarity of message.

Person Specification

• Proven experience of managing stakeholder relationships, particularly with senior corporate partners.
• Strong track record in event planning and delivery within a charity, agency or corporate setting.
• Excellent project management and organisational skills with a sharp eye for detail.
• A confident communicator with strong interpersonal skills and a collaborative approach.
• Comfortable with administrative tasks, reporting, and multi-tasking in a fast-paced environment.
• Proficiency with Microsoft Office and familiarity with CRM/database systems.
• Experience within the not-for-profit or fundraising sector.
• Knowledge of stewardship principles and supporter journeys.
• Some experience or interest in marketing, communications or copywriting.

What’s on Offer:

• A hybrid working pattern with 2-days per-week in the charity’s Monument office.
• A fantastic 12-month FTC with the opportunity paying £38,000 to £42,000 for the successful candidate.
• The opportunity to work with a fantastic charity that fosters development, progression and offers a wonderful working environment.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Schools Coordinator

We have an exciting and rewarding opportunity for a Schools Coordinator (Impact Officer) to work as the primary link between partner schools and the CYUK programme.

Join a youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

Position: Schools Coordinator (internal title School Impact Officer)

School locations: M32 0XA and M20 5PG - 4 days school based

Training location: M12 6FZ - 1 day per week (with some working from home)

Working schedule: Term-time working (except for the second half of August)

Hours: Working hours are 8:00-4:30, Monday to Friday.

Salary: £25,432 per annum

Duration: Permanent

Start Date: August 2025

Closing Date: 2nd July 2025

Interview Date: From 7th July 2025

The Role

We have a rewarding opportunity for a School Impact Officer to train, support and develop volunteers and monitor the programme through effective administration, data management and to build a deep partnership between the school and the charity.

The Impact Officer is based predominantly in a school and is the primary link between the partner schools and the programme and is the enabler of the programme delivery.  You will support a team of volunteer mentors, who support school activities by coordinating, managing and evaluating the programme.

The Volunteer Mentors also complete a Leadership and Development programme and you will work with them on a professional development plan to chart their continuous professional development and ready them for employment.

The role is primarily a school-based post from Monday to Thursday and is based in a regional venue on most Fridays. See locations above.

About You

To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity.

You will have:

· Excellent communication and interpersonal skills

· Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders

· The ability to understand school leadership priorities

· Flexibility in your approach to meet volunteers and pupils developmental needs

· The ability to cope well with multiple demands and to ask for support in ambiguous situations

· Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively

· Good IT knowledge

· A proactive attitude, with the ability to use initiative and a professional manner and approach

Whilst not essential experience of working in a school or with schools would be an advantage in this role.

If you want to make a real difference and believe that young people can change the world, we want to hear from you!

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans

· Interest-free bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

Impact Officers are expected to foster an inclusive and fair culture across regional teams, ensuring diverse perspectives are valued and that the regional programme is accessible to volunteers from all backgrounds. The charity is committed to safeguarding and promoting the welfare of all learners including young people.

Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children’s Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator.

Please note this role is being advertised by NFP People on behalf of our client.

We are seeking an employment law adviser to fill the post of National Officer Employment Law. As a professionally qualified Solicitor or Legal Executive with 2 years post-qualified experience you will lead our legal team and provide professional legal advice on employment law matters. The National Officer Employment Law role is pivotal in supporting our Senior Management Team, staff, and members, ensuring that our legal services are effective and aligned with the union's objectives of building union power.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• London Starting salary: £63,279 p.a. rising to £72,098 p.a. or Regional Starting salary: £58,877 p.a. rising to £67,689 in annual increments
• London or Region

Successful candidates for the National Officer Employment Law will be able to demonstrate:

• Proven experience in employment law and legal management.
• Strong leadership and people management skills.
• Excellent communication and negotiation abilities.
• Commitment to promoting equality and diversity in the workplace.
• Ability to work collaboratively and manage complex legal issues.

The main duties of the National Officer Employment Law role include:

• Delivering expert legal guidance and representation on employment law issues.
• Conducting legal research, drafting claims, and other legal documents.
• Managing a team of legal professionals, overseeing casework management and ensuring alignment with the union's strategic goals.

You will be committed to developing your team, through training, appraisal and the use of technology and you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential for the National Officer Employment Law role.

Closing date: at 12 midday on Friday 13 June 2025

Interviews will be held by Zoom: Wednesday 2 July 2025

Selected applicants may be invited to a second interview on Friday 4 July 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: NATIONAL OFFICER EMPLOYMENT LAW

Ref: 0325

Grade: Band 5, London or Region

Salary:

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23 -19

Regional Spine points £58,877 p.a. rising to £67,689 p.a.

Location: London/Region

Purpose of the job:

To lead on and deliver professional legal advice, guidance, and representation on employment law matters to the Senior Management Team, Staff, NEC and members.

To undertake a management role with direct responsibility for two Legal & Employment Rights Managers (Senior Paralegals).

Responsible to: Band 6, Head of Legal & Equality

Responsible for: Band 4 Legal & Employment Rights Managers (Senior Paralegals /Junior Lawyers)

Contacts

External:

PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.

Internal:

PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.

Main duties and responsibilities

1.Key areas

• Conduct legal research into past cases and documents
• Draft and prepare claims or other legal documents
• Provide legal advice to SMT, NEC, members
• Negotiate settlements on behalf of PCS members
• Keep up to date with new developments in employment legislation
• Provide employment law briefings to PCS staff about changes in employment legislation
• Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
• Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
• Contribute to the development of the Unions policy objectives including the PCS planning process
• Provide leadership in delivering the unions Legal and Employment Rights strategy
• Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the Legal and Employment Rights Unit
• Provide advice to relevant committees including the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Provide input into budgetary processes including bid preparation, monitoring and control where relevant

2.People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for Line Manager when required

3.Communication

• Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports
• Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
• As necessary, represent PCS and liaise with outside bodies

4.Casework Management

• Advise in the handling of personal casework
• Liaise with Solicitors, internal and external bodies on the handling of personal casework
• Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
• Maintain and improve own knowledge of the developments in employment law and practice

5.Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

6.Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

7.General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: NATIONAL OFFICER EMPLOYMENT LAW

Ref: 0325

Date: May 2025

Location: London/Region

ESSENTIAL FACTORS

QUALIFICATIONS

• Qualified Solicitor/Legal Executive with 2 years post-qualified experience

EXPERIENCE

• Proven experience in employment law and legal management, including advocacy and representation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• Industrial relations and negotiations
• High level project management, problem solving and decision making

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Budget monitoring and control processes
• Employment rights, equality legislation, discrimination law and working practices
• Impact and use of Digital and IT applications in a trade union

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to work collaboratively and manage complex legal issues
• Ability to identify and set standards and priorities
• Ability to provide strategic and policy implementation advice and guidance

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Executive Assistant

Location: Remote (UK), with approximately monthly travel to Stroud

Contract type: 12 months, with aim to make permanent

Salary: £31,000- £35,000 pro rata, depending on experience (plus benefits)

Working pattern: Full time or part time (minimum 4 days/week (0.8 FTE)

Closing date: 6 July 2025

Commencement date: Negotiable, preferably week commencing 18 August 2025

How to apply: Submit your CV and a short covering letter via CharityJob 

Introduction

Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges. We are looking for a dedicated and experienced Executive Assistant to play a pivotal role supporting our CEO and leadership team. 

We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.

Role Purpose

The Executive Assistant is an important role within our organisation, working closely with the CEO and leadership team. This is a dynamic, fast-paced position at the heart of a globally significant initiative. The successful candidate will be a key partner to the CEO, helping translate vision into action and ensuring high-level stakeholders receive timely, professional and thoughtful communication. 

We’re seeking an experienced Executive Assistant who is flexible in approach, adaptable to changing priorities, and shares a belief in our vision.

If you believe in the wisdom of everyday people, are values-driven, self-reflective, creative, curious, agile, flexible and enthusiastic, if you want to do work that learns and grows from all the richness each of us brings – where we welcome learning from a diverse array of life experiences, cultures, and backgrounds, if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with authenticity and dedication about our work, we want to hear from you!

Main duties

• Proactively manage the CEO’s diary, inbox and meeting schedule to ensure strategic alignment and use of time

• Draft, edit and manage correspondence, briefing notes, and presentations on behalf of the CEO and leadership team

• Coordinate and support internal and external meetings, including logistics, agenda preparation, taking accurate minutes and tracking decisions and actions that arise

• Support the CEO to track progress on key priorities, ensuring deadlines are met and decisions are followed up

• Provide administrative and organisational support for events, travel and itineraries (UK and international) and other logistics

• Manage the CEO’s social media accounts as directed, posting content and responding to key contacts

• Financial Administration - gather and provide financial information to Finance co-ordinator, gather and co-ordinate receipts etc

• Maintain relationships with senior stakeholders, partners and board members with professionalism and tact

• Assist the CEO and leadership team with additional administration/ organisational tasks at their discretion 

• Assisting with research of projects, e.g. potential partner research 

Essential skills and experience

• A minimum of five years of experience providing high-level administrative support in a busy organisation

• Proficient in workplace software including Google Workspace, Zoom, Slack, Trello and able to learn to navigate new systems quickly 

• Experience of upwardly managing senior leaders with limited time and high responsibility 

• Experience managing external communications with senior stakeholders 

• Highly organised with exceptional attention to detail and the ability to maintain accurate records and produce coherent reports and minutes 

• A proactive, self-starting attitude with the ability to anticipate needs and adapt to changing priorities 

• Excellent time management skills: the ability to prioritise and meet deadlines is key

• Strong written and verbal communication skills

• Excellent interpersonal skills and emotional intelligence

• Confidence to constructively challenge when necessary, including speaking openly about conflicting viewpoints or workload balance

• Discretion in handling confidential or sensitive information

• Self-reflective, open to feedback and committed to personal growth

• Enthusiasm for Iswe’s mission and dedication to its continued success

Desirable skills and experience

• A relevant tertiary qualification is advantageous but not essential for example Certified Administrative Professional (CAP), Exec PA Diploma, Certified Executive Assistant Professional (CEAP) etc 

• Experience of working within the charity or non-profit sector

• Experience of working in a startup environment

Salary, Benefits and Conditions

We are a supportive and purpose-driven team. We offer:

• Flexible working arrangements 

• Generous holiday allowance (35 days plus bank holidays, pro rata)

• Opportunities for professional growth and development

• A supportive, inclusive working culture built on trust and mutual respect

• Opportunities to contribute to globally significant work
   

About Iswe

We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our current strategy focuses on innovations around citizens’ assemblies (and similar deliberative processes), public services and the relationship between politicians and the communities they serve.

Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26, Good Help and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives. 

Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.

About role:

Step into a role where your work makes a powerful difference every single day. As a Project Worker for Complex Needs at our new Harrow Road Assessment Hub in Westminster, you'll be part of an inspiring team at the forefront of change - supporting people as they take their first steps away from rough sleeping. Westminster has some of the highest levels of rough sleeping in the UK, and this innovative service offers short-stay, intensive support for people who may not have a local connection but are in urgent need of stability, care and a chance to rebuild. It's fast-paced, human-centred, and deeply impactful.

This is more than just a job - it’s a launchpad for a career in frontline services where you’ll develop a rich mix of skills, from trauma-informed support to multi-agency collaboration. You’ll guide people through rapid assessment and into safe, appropriate accommodation - whether that’s reconnecting them to services in other areas or helping them settle into new housing and support networks. Every day, you'll help navigate real challenges - like immigration, healthcare access, or welfare systems - and you'll see the impact of your work unfold as people regain their footing and move forward.

At Single Homeless Project (SHP), we believe in growing talent from within. This role opens the door to continuous professional development and progression across our diverse services. If you're looking for a career that challenges you, grows you, and gives you purpose, this is your opportunity to start something meaningful.

About you:

• Experience of supporting vulnerable people, ideally those affected by homelessness or multiple disadvantage.
• Strong communication and organisational skills.
• Empathy, resilience, and a commitment to person-centred working.
• Ability to manage a fast-paced environment and prioritise effectively.
• Willingness to work flexibly, including early, late, and weekend shifts on a rota.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 29th June at midnight

Interview date: Wednesday 8th and Thursday 9th July Online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Benefits

• Be part of an exciting pilot scheme providing a brand new programme to assist locals to overcome health-related barriers to be back on the path to employment 
• Be able to have your say in how to improve services and be able to finally focus on the quality of service rather just box ticking 
• Manage a smaller caseload in order to really provide tailored, quality support to our clients to make the biggest impact possible 
• Come join a organisation where we practice what we preach by ensuring each employee is truly supported in the role and opportunity for professional development is always explored
• Be part of a charity who truly cares by putting clients wellbeing above all else and always celebrates our clients achievements no matter how big or small
• Join a growing, adaptable organisation that looks to promote internally based on capability rather than time in seat
• Enjoy 25 days annual leave on top of a mandatory Christmas shutdown period which adds another 5 additional days of annual leave each year

The Opportunity  

WorkWell is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. 

We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances. 

We would like you to join our team of Work and Health Coaches to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach is instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions. 

Essential

• Demonstrable experience of successfully working to targets (E)
• Experience providing case management support to a caseload of clients with health and/or employment related barriers·
• Understanding of the practical impact of common health conditions on an individual’s ability to work.
• Ability to manage a caseload of individuals with different needs and goals.
• Practical experience in accessing external support services and well developed networking skills.

Desirable

• Experience of supporting people to obtain or keep work
• Experience of working within health services
• Own personal lived experience of recovery from mental or physical health difficulties

We have two vacancies both full time but one post is for a materntiy cover (12 months).

Who we are: 

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.  

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction. 

We focus on four main areas: 

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model. 

Employer support – enabling the recruitment and retention of their employees. 

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production. 

Please refer to the Job Description and Person Specification for more details on this role. 

Closing date: 25th of June 2025 at 9am

Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.

Chief Executive Officer

Coventry, flexible and hybrid working

4 to 5 days per week (0.8 to 1.0 FTE)

£48,000 – £55,000 pro rata, depending on experience

Lead an innovative, values-driven team making a real difference for people with muscular dystrophy (MD)

Muscular Dystrophy Support Centre is a user-led charity dedicated to supporting people affected by muscular dystrophy - rare and sometimes life-limiting conditions that impact 110,000 people in the UK. We are one of only two dedicated MD therapy centres in the country and the only one in the Midlands.

We provide long-term, transformative physical therapies and community support to improve mobility, independence and quality of life. In 2025, we aim to support over 600 people through services at our Coventry HQ, satellites across the region, and online.

After a period of significant growth, we’re now focused on consolidating operations, improving systems, and preparing for the next stage in our development -guided by a new five-year strategy.

We’re looking for a compassionate, strategic and operationally-minded Chief Executive to lead us into this next phase. You’ll work closely with our Board, staff, volunteers, and service users to deliver sustainable growth, ensure operational excellence, and champion our community. We are a dynamic, supportive and committed team with a flexible working environment.

About the role

This is a hands-on leadership role, ideal for someone who thrives in a small but ambitious charity setting. As Chief Executive, you will:

• Lead the development and delivery of our strategic vision and operational plan.
• Responsible for day-to-day operations and embed robust systems for monitoring and continuous improvement.
• Ensure accurate data collection and reporting to guide effective decision-making.
• Support and develop a collaborative and values-led team culture.
• Oversee finances and income generation, including statutory funding and voluntary income.
• Act as our lead spokesperson and build strong external partnerships across the health, charity, and policy sectors.

What we’re looking for

We’re open to candidates from diverse professional backgrounds, but we’re especially keen to hear from people who can demonstrate:

• Senior leadership experience in the charity, health or care sectors.
• Strong operational and team management skills – including experience improving systems and processes.
• Experience with strategic planning, income generation, and governance.
• A people-first leadership approach with a strong commitment to inclusion and user voice.
• A warm, grounded communicator with experience building trusted relationships with staff, volunteers, funders, and service users.

What we offer

• Employer-contributed pension scheme (contribution 3% qualifying earnings)
• 22 days annual leave plus bank holidays (pro rata), with additional days of leave accrued with service
• Employee Assistance Programme
• Free tea and coffee provided in the office
• Free onsite car parking
• Friendly and informal office environment

Why join us

• Opportunity to further shape and build a Charity and your role in a key phase of development.
• Opportunity to make a meaningful impact in the lives of people with long-term, degenerative conditions
• Work with a supportive, passionate and collaborative team and Board.
• Experience first-hand the impact of our services and support on service-users and their families.

his is a busy and exciting time to be working on the Childhood harms portfolio, with significant changes to the policy framework both proposed by the Government and underway. Consequently, alongside recruiting this role as full time, we are looking for a candidate to join us as soon as possible to take forwards our existing body of work urgently.  

We are looking for a candidate with experience of policy and influencing decision makers, ideally with a background in childhood harms, including child sexual abuse and exploitation.  Your work will play a key role in creating the context for positive change to improve the lives of vulnerable children, young people and families. You will need experience of working with  a wide range of stakeholders to influence policy change, and to be able to demonstrate strong oral and written skills.

We are a friendly and supportive team, passionate and enthusiastic about our work. You will be given plenty of support and direction to help you hit the ground running, and to  develop and flourish in your time with us. 

Barnardo's is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. This role will be home based. Barnardo's will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration. 

Assessment

As we are looking for someone who can join us as soon as possible, we will hold a rolling assessment. We will offer interviews as suitable candidates are identified.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable).

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Please note that due to the rolling recruitment process, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Role Overview:
The Talent Set is excited to be working with an amazing charity committed to driving positive global impact through high-level research and strategic action. We are looking for a talented Development Associate to join a passionate and high-performing Development team, playing a vital role in securing philanthropic and institutional funding to support the organisation’s mission.

This is a fantastic opportunity for a driven individual looking to grow their career in fundraising, research, and donor engagement within an internationally respected organisation. The Development Associate will support cross-functional fundraising efforts, working closely with senior stakeholders to deliver compelling funding proposals, conduct strategic prospect research, and contribute to donor reporting. This role will report to the Head of Foundation Engagement and collaborate across both the Foundation and Philanthropy teams to support the charity’s development goals.

Key Responsibilities:

• Lead on drafting and coordinating donor reports, collaborating with internal departments such as Communications, Programmes, and Finance.
• Assist in creating tailored proposals and concept notes for funding opportunities.
• Support the development of wider donor communications, including newsletters, appeal letters, impact updates, and stakeholder engagement content.
• Maintain accurate and up-to-date information on project activities for use in donor communications.
• Conduct in-depth research on prospective donors and funders, using tools such as philanthropy databases, financial filings, and media reports.
• Develop profiles and briefing materials for engagement with high-net-worth individuals and foundations.
• Support due diligence processes to ensure alignment with the organisation’s values and mission.
• Contribute to network mapping and relationship-tracking projects to identify key influencers and potential partnerships.
• Provide support with internal reporting, strategy development, briefing documents and other materials as required.

Person Specification:

• Strong written communication skills, with the ability to craft persuasive, concise, and engaging fundraising content.
• Proven experience in research, preferably within fundraising, philanthropy, or the not-for-profit sector.
• Excellent organisational skills, with the ability to manage multiple deadlines and work collaboratively with cross-functional teams.
• An analytical mindset with strong attention to detail.
• Experience using research tools such as iWave, 990s, or similar donor intelligence platforms is desirable.
• A proactive, solutions-focused approach with a genuine interest in international affairs and social impact.

What’s on Offer:

• Ability to work flexibly, with a minimum of 2 days per week in the Central London office.
• A full-time permanent role at a fantastic organisation that is making a genuine difference.
• A competitive salary of £35,000 for the successful candidate.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidate within 72 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Key responsibilities:   

This position can operate from any of our national bases, working from either our London, Northern Ireland, Scotland, Wales, South or North England hubs - Hybrid working 

Programme development:   

• Support the design of Money Ready’s programme development cycles.   

• Support with the development of the content and standards for all Money Ready programmes; structure, model and design.   

• Work with the monitoring and evaluation function to understand the impact of how we are designing our programmes.   

• Gain feedback through the internal ‘looking and listening’ processes to support improvements on programmes, balancing learner, trainer and external views.   

• Holding responsibility for our Core Subject Knowledge (CSK) quality, ensuring the information is correct and up to date, assisting with the refresh of key information for new and existing programmes. Provide the Training and Development manager any refreshed or new content for CSK when programmes are developed, for them to implement and roll out.   

Process implementation:   

• Deliver the quality assurance programme of Money Ready programmes across the UK; utilising the regional hub structure.   

• Taking the lead on accreditation, including moderation reporting and resolution of queries.   

• Support the Money Ready education and accreditation framework ensuring trainers have everything they need to help young people and adults have the best shot at achieving accreditation.    

• Co-ordinate annual training on the IV process and moderation.   

• Provide training and support with content and programme development processes.   

• Manage the development and maintenance of internal tracking systems for use by regional teams to report the QT activities.   

External relations   

• Be the day-day connection to our accreditation partner and support the quality control processes that they implement   

• Be the best ambassador for our work to all external stakeholders including young people, delivery partners, politicians, funders, the press, the wider education community, local authorities and so on.   

Working across Money Ready  

• Work with colleagues across the country as we continue to develop and grow the organisation.   

• Contribute to areas of the organisation that are ‘outside’ your immediate focus acting as trusted counsel to those in roles or teams that are different to yours.   

• Embed yourself into the organisation – recognising that our strategy and business plan are yours to deliver and that our culture is shaped with you and by you.   

• Comply with all Money Ready management processes – helping us to help you do the best job you can.   

 As with all roles at Money Ready, this job description outlines the key responsibilities, requirements, and attitudes of the role. It is not an exhaustive list of tasks that need to be completed and Money Ready reserves the right to amend the job description as both the role and organisation evolve.   

Naturally, the nature of our work means there will occasionally be a need to work outside of our core hours for which TOIL will be provided.  

This job description is subject to regular review and may evolve to meet the needs of Money Ready, ensuring ongoing alignment with the organisation’s objectives and compliance with relevant legislation. Please also note this post is subject to satisfactory references, one of which must be from your current or most recent employer, DBS/equivalent checks and the right to work in the UK. 

PR and Policy Assistant

Join a Great Place to Work certified employer!

We are seeking a PR & Policy Assistant to join the team!

Position: PR and Policy Assistant

Location: Bradley, Huddersfield/Hybrid

Hours: 37 hours per week

Salary: £26 - 28k per annum

Contract: Permanent 

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

The Role

The Policy and Communications work is critical to ensuring that the organisation are at the forefront of the debate on early years education and childcare. You will help secure high quality media coverage and support our political influencing work. Working with the PR Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting policy research.

Key responsibilities include:

• Support the PR Manager to deliver the media relations strategy to ensure effective communication of key messages to target audiences via the national, trade, and social media
• Identify and create print, broadcast and digital opportunities for maximising the reach and impact
• Monitor the media and respond promptly to new developments, compiling and circulating information about media impact
• Ownership of the day-to-day operation of  media and policy contacts, particularly with compiling and maintaining a library of contact details
• Undertake research to explore policy issues as agreed with the senior management team
• Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media
• Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media
• Publish press releases and comments on the website and circulate to relevant members and stakeholders
• Assist with internal and external speaking engagements
• Write and produce material for member magazine Nursery News as well as other member communications and publications
• Contribute towards the delivery of  social media presence
• Contribute to developing the research programme, including compiling and publicising surveys, analysing results and writing reports

About You

We are looking for someone with outstanding communication skills – both written and verbal, with the ability to present information clearly and write engaging material.

You will be enthusiastic and creative and able to digest information and to understand and interpret complex issues for a variety of audiences.

We are looking for someone with:

• Good numeracy skills, with the ability to understand and analyse data
• The ability to build relationships at all levels internally and externally
• Good organisation and time management with the ability to work under pressure
• Good understanding of media and public relations techniques
• Knowledge of the UK political system
• Experience of writing for diverse audiences (eg. essays, newsletters, social media content, briefing papers, press releases)
• Data analysis knowledge – drawing results, trends and conclusions from qualitative or quantitative data sources

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.

You may also have experience as a Policy, Communications, PR, Public Relations, Policy Officer, Communications Officer, PR Officer, Public Relations Officer, Policy Assistant, Communications Assistant, PR Assistant, Public Relations Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.