Internal communication jobs
About the role:
As a key member of the Supporter Services team, you will be responsible for the following areas. This role is central to ensuring the accuracy and integrity of our income processing and giving the best to our supporters.
Donation Processing and Financial Accuracy: Handling donations, analysing bank statements, managing direct debits, and ensuring gift aid/GDPR compliance.
Supporter Communication: Responding to enquiries on the phone and in emails, sending thank you letters and receipts.
Database integrity: Maintaining accurate database records that support the Finance and Supporter Engagement teams.
About you:
You will be passionate about delivering excellent supporter care and committed to continuous improvement. Attention to detail is essential, as is the ability to work flexibly and collaboratively within a team. You’ll be keen to improve our systems and processes, and confident in handling financial and database-related tasks. Experience in customer service or supporter care is desirable, and a willingness to learn and grow in the role is key.
Why this role matters:
This role sets the standard for supporter care within the organisation. You’ll be on the front line of building and maintaining relationships with our supporters and churches, ensuring every interaction reflects our commitment to showing our supporters how valued they are.
If you’re someone who thrives in a detail-oriented, mission-driven environment and wants to make a meaningful impact—we want to hear from you!
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
Team Administrator
Organisation: Chapter Zero Alliance (CZA)
About us
Chapter Zero Alliance is a charity, incorporated in England and Wales, dedicated to promoting effective climate and nature governance on corporate boards. Its mission is to equip non-executive directors with the knowledge and skills to address climate change and foster a low-carbon and nature positive economy through:
• Informing and engaging with individuals in senior leadership roles and senior positions of responsibility in both the private and public sectors, to support board directors and their organisations to conserve, protect, and improve the physical and natural environment;
• Enabling interaction and collaboration between academics, legal and industry professionals, and public and private sector board directors to support boards and their organisations in delivering climate action.
These objectives will be achieved through the growth and development of the charity’s Climate Governance Initiative (CGI). The CGI currently has over 30 active Chapters in 73 countries, with a reach of over 100,000 board directors.
Job Title
Team Administrator
Department
Governance, Impact and Partnerships
Dual Reporting to
CEO, and the Senior Manager, Leadership Community & Liaison
Contract Type
Permanent contract and part time (0.6 FTE)
Job Share
Salary
£36,000 per annum FTE
Hours of Work
22.5 hours per week (Wednesday to Friday)
Blend of office and home-working; pattern to be agreed.
Annual Leave
Annual paid leave of 27 days plus public holidays (pro rata if part-time).
Pension Eligibility
Workplace pension scheme offered by NEST
Position Overview
The Team Administrator is responsible for providing efficient, organised and proactive administrative support to the CEO, as well as supporting the wider team across a number of administrative areas.
The role holder will also liaise with partners, Chapters, grant funders and a range of other interested partners and collaborators, on behalf of the CEO, working seamlessly with their job share partner.
Main Duties
Executive Assistant support
Work closely with the CEO and job share partner to provide comprehensive administrative support to the CEO, ensuring the smooth running of CEO’s office and that secretarial and other administrative work is produced to a high standard and within set deadlines.
● Manage the CEO’s diary, balancing competing priorities and understanding the need for the degree of flexibility that is required within a busy schedule
● Arrange meetings and make travel arrangements, drawing up itineraries, arranging accommodation and liaising with host organisations within the UK and overseas as necessary.
● Prepare, organise, and manage documents and presentations for meetings, ensuring timely distribution and follow-up
● Act as a key liaison between the CEO and external stakeholders, maintaining professionalism and confidentiality at all times
● Handle sensitive information and deal with complex requests and enquiries, exercising discretion and sound judgement
● Organise and coordinate internal and external meetings (in-person and online) involving the CEO and support her attendance at external meetings, events, and conferences in the UK and abroad (including travel and accommodation arrangements), ensuring the CEO’s schedule runs efficiently
● Draft and proofread correspondence, reports, and other documents as required.
● Maintain and update digital filing systems and databases, ensuring accurate record-keeping
● Make expense claims on the CEO’s behalf ensuring necessary receipts/invoices are submitted
● Adhoc support to the CEO as needed
General administration
● Responsible for monitoring the admin inbox, assessing and, responding as needing, and escalating matters as appropriate
● Order consumables and other items as required in line with the Expenses Policy, ensuring costs are within budget
● Coordinate travel and hotel arrangements
● Support the Community and Engagement team by providing administrative support for branding and trademarking registrations.
● Take minutes and circulate along with resulting action points as needed
● Assist with projects, including research, data entry, and preparing reports
● Provide administrative support to the annual report process, working with the Project Manager
● Provide cover for other members of the administrative team during absences, as needed
The above is not an exhaustive list of duties. The role holder may be asked to take on different tasks as required. All employees are expected to work collaboratively to support the overall work of the Initiative.
The role holder will be required to work on-site, the working pattern is to be agreed with the hiring managers but currently expected to be Wednesday to Friday weekly.
Given the global nature of the Initiative, the role may require some flexibility on working hours outside of standard office hours, although it is not anticipated that the role holder will need to travel outside of the UK.
Person specification:
Education and Experience
Essential
✔ Proven experience in an executive assistant or administrative support role
✔ Proficient in recording decisions and actions during meetings
✔ Proficient in using Microsoft Office Suite and Zoom/Teams
Desirable
✔ Bachelor’s degree or equivalent
Skills and Abilities
Essential
✔ High level of integrity, honesty, and professionalism.
✔ Positive, approachable, and able to build strong working relationships and feed into a healthy office culture
✔ Strong organisational skills with close attention to detail whilst also retaining a comprehensive vision of the big picture
✔ Effective and efficient time management skills including the ability to prioritise in the face of competing demands, work to short timescales and deadlines
✔ Takes responsibility and ensures work is completed
✔ Excellent communication skills
✔ Ability to maintain confidentiality, handling sensitive information with tact and discretion
✔ Ability to listen actively and synthesise discussions into clear, concise points
✔ Cultural awareness, ability to work with a range of international stakeholders
✔ Calm, professional and resilient
✔ Flexible and adaptable, with a solution-focused mindset.
✔ Ability to work independently without supervision as well as collaboratively as part of a team
Desirable
✔ Understanding or interest in the international climate change agenda
All staff at Chapter Zero Alliance are expected to engage in continuing professional development to comply with the data protection legislation and with our policies and all relevant procedures.
Screening check requirements
We have a legal responsibility to ensure you are eligible to live and work in the UK. Any offer of employment will be subject to the CZA verifying your eligibility before you start work.
If you are invited to interview, you will be asked to bring proof of your right to work.
Working for Chapter Zero Alliance
The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our organisation.
We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face-time with our colleagues to promote creativity and collaboration, we’ve therefore adopted a blended working model of home and office working arrangements.
CZA is proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.
Our mission is to mobilise boards to accelerate the transition to net zero and build climate resilience.
Finance and Tax Administrator
Location: London
Hybrid (35 hours/week): 2 days a week in the office for first three months of probation, 1 day/ week thereafter
Salary: £33000 per annum
Contract Type: Permanent
About the Organisation
Reporting to the Financial Controller, this role sits within a respected UK-based educational charity that supports over 35,000 tax professionals and students worldwide.
About the Role
This is a varied and hands-on role, combining international tax administration with core finance tasks. You'll manage tax returns across multiple jurisdictions, liaise with global partners, and ensure accurate financial reporting. You'll also play a key role in bank reconciliations, cash flow updates, and supporting accounts receivable functions.
Key Responsibilities
Prepare and submit international tax returns across various countries
Maintain accurate records of tax liabilities and payments
Collaborate with internal teams and external tax partners
Allocate and post daily bank receipts
Complete monthly bank reconciliations
Raise sales invoices and support credit control
Assist with year-end audit schedules and ad hoc reporting
Experience Needed
5+ years' experience in finance and accounts
Experience using a CRM system and other finance systems.
Experience posting sales invoices and resolving payment queries.
Bank reconciliation and cash posting experience
Experience working with large volumes of data.
Credit control experience would be beneficial - chasing customers for payments.
Excellent Excel skills
Excellent communication and relationship-building abilities
A proactive, flexible, and collaborative approach
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Philanthropy Manager- Trusts and Foundations
The Talent Set are delighted to partner with a leading charity on a fantastic senior trusts and foundations role
As a Senior Philanthropy Manager- Trusts and Foundations, you will play a key role in securing and stewarding major gifts from trusts and foundations, as well as developing and implementing strategic partnerships to drive fundraising growth. This is an exciting opportunity to join a dynamic team and make a meaningful impact on the charity's mission.
Key Responsibilities:
- Develop and implement a comprehensive trusts and foundations strategy to secure and steward major gifts
- Lead and develop a high preforming team
- Build and maintain relationships with trusts and foundations, identifying and pursuing new opportunities
- Collaborate with internal stakeholders to develop and deliver fundraising campaigns and events
- Analyse and report on fundraising performance, identifying areas for improvement and opportunities for growth
- Develop and maintain a pipeline of potential trusts and foundations, identifying and pursuing new opportunities
Person Specification:
- Proven experience of securing and stewarding major gifts from trusts and foundations and leading a team to success
- Strong relationship-building and communication skills, with the ability to work with a range of stakeholders
- Strategic thinking and problem-solving skills, with the ability to analyse complex data and identify opportunities for growth
- Excellent project management skills, with the ability to prioritise and deliver multiple projects simultaneously
- Strong analytical and reporting skills, with the ability to present complex data in a clear and concise manner
- Ability to work in a fast-paced environment, with a focus on delivering results and meeting targets
What’s on Offer:
Salary: £52,000
2 -3 days a week in their London Office
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with our client on a fantastic permanent role for a Supporter Acquisition Manager. This critical position focuses on driving growth and recruiting new supporters, with a key emphasis on expanding the digital acquisition stream. The ideal candidate will bring digital acquisition experience and a strong understanding of how to engage with diverse audiences
Key responsibilities:
- Develop and implement a comprehensive digital strategy to acquire new supporters
- Grow the unrestricted fund through public fundraising campaigns and brand investments
- Work closely with the Public Fundraising Officer to plan and deliver successful campaigns
- Build and maintain relationships with key stakeholders, including the Board and other internal teams
- Analyse and report on campaign performance, identifying areas for improvement and opportunities for growth
- Collaborate with the F2F Agency to ensure seamless integration and maximum impact
- Develop and maintain a strong pipeline of potential supporters, with a focus on long-term relationships
Person Specification:
- Proven experience in supporter acquisition, with a strong track record of growth and success
- Digital experience and understanding of how to engage with diverse audiences
- Proven track record of success in acquiring new supporters and growing unrestricted funds
- Excellent communication and relationship-building skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills, with the ability to interpret data and drive informed decision-making
- Ability to work in a fast-paced environment and meet deadlines
- Strong partnership and collaboration skills, with the ability to build and maintain relationships with key stakeholders
What’s on Offer:
Salary: £45,000- £48,000
2 days a week in their London office
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Harris Hill is delighted to be partnering with The Rochester Bridge Trust in their search for a Grants & Outreach Manager.
The Rochester Bridge Trust is a historic and independent charity that has provided and maintained free-to-use crossings over the River Medway since 1399. Today, it continues this legacy with a net-zero approach and a strong charitable programme supporting engineering education, heritage, and the environment.
Salary: £38,000 per annum, plus great benefits.
Contract: Full, time, permanent. 4-day working week Monday- Thursday, (office closed on Fridays)
Location: Rochester, Kent. On site 4 days a week, with some flexibility to WFH in the future.
As Grants & Outreach Manager, you will play a key role in delivering and developing the Trust’s charitable work. This includes managing outreach and grant-funded projects, leading stakeholder engagement, and delivering the Trust’s Scholarship and Alumni programmes. You’ll also support internal teams with project management and evaluation to ensure real impact.
Key requirements:
- Strong project management experience (qualification such as PRINCE2 or PMP desirable).
- Proven ability to build relationships with diverse stakeholders, from schools to sector leaders.
- Experience in grants management and programme evaluation.
- Confident communicator with excellent written and verbal skills.
- Skilled in budget management and IT (especially MS Office).
- Full UK driving licence required.
This is a fantastic opportunity to contribute to a historic and forward-looking organisation at the intersection of civil engineering, education, and heritage. If you're passionate about impactful outreach and are ready to help shape the next generation of engineering talent, we’d love to hear from you.
Please note, CVs are being reviewed on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in London, with a primary focus on Central London, working 37.5 hours a week. The team you will be joining within the Homicide Service covers London and South East.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within Central London, and occasionally outside of area, and therefore this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will need:
- an understanding of the impact of crime on victims.
- effective verbal and written communication skills.
- a proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- the ability to balance competing needs and priorities.
- to be able to work independently and as part of a team.
- a successful track record of building effective working relationships across internal and external stakeholders
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Responsible to: Chief Executive Officer
Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt
Caseworkers, Energy Advisor.
Hours: Full time – 36 hours (there is some flexibility for the right candidate)
Salary: £26,994 – £28,922 dependent on experience
Main Purpose of Job
-
To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.
-
To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.
-
To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.
-
To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.
-
To ensure cover for Advice Session Supervisors when needed
-
To provide training, guidance and support on client records, telephone channel and quality standards
-
To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.
-
To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.
-
To be responsible for ensuring Debt technical supervision is in place and carry out continuous professional development activities and duties within the organisation.
-
In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards
-
To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted
-
You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation
-
Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate
-
To undertake regular team meetings in line with the organisation’s quality expectations
-
To undertake regular formal supervisions and review meetings
-
Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best
-
Encourage good teamwork and lines of communication between all staff and volunteers
-
Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.
Research and Campaigns
-
To ensure the advice team contribute to the development of social policy in line with our business plan
-
To assist with social policy work as required by the organisation
Management duties
-
You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.
-
Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations
Learning and professional development
Keep up to date with legislation relevant to the role, trends, ideas and thinking
-
Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer
-
Identify own learning and development needs and plan to meet them.
Administration
Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed
-
Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.
Other Duties and Responsibilities
-
Undertake advice work as required, including supporting contracts and projects outside of the generalist service.
-
Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.
-
Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.
-
Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.
-
Develop and maintain effective admin systems and records relevant to the role.
-
Act as key holder and open or close the building when necessary.
-
Attend regular internal and external meetings relevant to the role and to services at outreach locations.
-
Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
-
Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.
-
Identify own learning and development needs and take steps to address these.
-
Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
-
Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.
-
Demonstrate commitment to the aims and policies of the Citizens Advice service
-
Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.
-
Attend relevant internal and external meetings as agreed with your line manager.
-
Take personal responsibility for your own actions and for sorting out issues or problems that arise.
-
Review and make recommendations for improvements to the service.
-
Comply with all Citizens Advice information assurance guidelines.
-
Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
-
As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service
In addition you must be prepared to train up to do the following:
Debt Advice giving
-
Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
-
Use appropriate resources to find, interpret and communicate the relevant information to clients.
-
Research and explore options and implications so that clients can make informed decisions.
-
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
-
Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
-
Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.
-
Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.
-
Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
-
Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.
-
Be a DRO approved intermediary.
A local charity providing free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
The client requests no contact from agencies or media sales.
We are delighted to be supporting a UK higher education institution in their search for a temporary Student Support & Engagement Officer to join their team. This full-time role offers an exciting opportunity to provide front-line support to students and applicants while developing valuable experience in a fast-paced higher education environment.
This is a great opportunity for someone with strong customer service skills, excellent attention to detail and the ability to thrive under pressure during peak periods.
Key Responsibilities for this role include:
- Acting as the first point of contact for enquiries by phone, email and in person.
- Supporting UCAS Clearing processes including application data entry and processing offers.
- Providing a welcoming and professional service to all current and prospective students.
- Using internal systems to log queries, process information and support student enrolment.
- Supporting student advice services, events and administrative tasks.
- Managing high volumes of enquiries efficiently and accurately during peak times.
To be considered for this position, you should possess:
- Proven experience in a customer-facing or administrative role.
- Excellent communication skills with the ability to handle high volumes of queries.
- Strong IT skills and ability to learn new systems quickly.
- A professional, resilient and empathetic approach to student support.
- Experience working in higher education or a call centre environment is desirable.
If you're looking to gain valuable higher education experience and play an important role in supporting students during this critical stage of their journey, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Business Development Manager to play a pivotal role in our Business Development Service in London
Sounds great, what will I be doing?
The Senior Business Development Manager will work closely with the Health Team to identify, develop, and propose new initiatives, contributing to Hestia's ambitious growth targets. They will lead on tenders that align with organisational priorities, finalising technical questions and method statements, and ensuring submissions are completed accurately and on time. The role involves bid writing and review support, conducting research into health and business development models, and exploring integrated funding opportunities. The post-holder will also work alongside Operations and HR teams to develop staffing structures, service delivery models, and financial plans, including modelling the impact of TUPE where relevant.
In addition, the Senior Business Development Manager will support the mobilisation of successful tenders, participate in presentations and clarification interviews, and evaluate outcomes to inform future submissions. They will contribute to Hestia's development strategy by identifying new growth opportunities, supporting service redevelopment, and fostering partnerships or consortia as effective delivery methods. The role requires engagement with commissioners, attendance at strategic forums, production of reports, and participation in internal working groups, while maintaining commercial confidentiality and pursuing personal training and development to enhance understanding of Hestia's services.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking a highly organised and effective communicator with strong written and presentation skills. The ideal candidate will have experience in research, analysis, and preparing reports and recommendations. Experience in tender bid writing is essential. You should have a good understanding of safeguarding and the ability to address issues appropriately, along with knowledge of Health and Adult Social Care funding initiatives. The role requires someone experienced in working collaboratively within teams, providing professional technical advice, and supporting projects from inception to completion.
Interview Steps
Interviews will take place on 24th September 2025 at our head office in Aldgate, London
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
About the Role
At the Mayor’s Fund for London, we’re looking for a Delivery Manager (Employability and Skills) to oversee the planning and delivery of key projects that support young Londoners facing the biggest barriers. You’ll lead initiatives like Access Aspiration and Holiday Hope Employability, which provide meaningful pathways into work and personal development. This role is about facilitating access to real-world experiences—work placements, mentoring, and career workshops—while contributing to our wider goal of helping 250,000 young people access healthy food, positive opportunities, and connections with employers. You’ll work closely with partners across sectors to deliver impactful, evidence-led change that reflects the needs and ambitions of young Londoners.
Who We Are
We are the Mayor’s Fund for London, a charity that champions opportunity for young Londoners who face the greatest challenges. From providing food as a foundation, to skills as a springboard, and power through our platform, we’re here throughout a young person’s journey—helping them grow, thrive, and shape a more inclusive, prosperous city. We work in strategic partnerships across London—from local communities and schools to leading employers and the Mayor of London, our patron. Through these connections, we identify solutions, grow investment, and deliver the best outcomes for those who need us most—while sharing our platform to amplify young voices and influence change.
The client requests no contact from agencies or media sales.
Your new company
Join a leading not-for-profit organisation committed to long-term financial sustainability and strategic growth. With a strong social purpose and a collaborative culture, this organisation plays a vital role in supporting communities across the UK. You'll be part of a forward-thinking finance team that values innovation, inclusivity, and customer-driven service.
Your new role
As a Senior Financial Analyst, you will lead and coordinate the financial planning process, owning the annual financial plan. You'll ensure that economic and operational assumptions are robust, aligned with strategic objectives, and reconciled across all financial statements. This role also supports regulatory reporting, rating agency presentations, and M&A analysis.
Key responsibilities include:
- Leading the annual financial planning cycle and preparing Board-level reports.
- Developing and challenging financial assumptions with divisional heads.
- Managing stress testing models.
- Owning the financial model and ensuring alignment across finance teams.
- Supporting regulatory submissions and responding to queries.
- Providing strategic analysis for internal committees and external stakeholders.
- Line managing financial analyst and fostering a collaborative team environment.
What you'll need to succeed
- A full accountancy qualification is essential (ICAEW, ACCA, CIMA, CIPFA or equivalent).
- Strong experience in financial reporting, forecasting, and compliance-ideally within housing or the not-for-profit sector.
- Advanced analytical skills and proficiency in financial modelling tools.
- Excellent communication skills to engage stakeholders across all levels.
- Commercial awareness and a proactive approach to problem-solving.
What you'll get in return
- Opportunities for professional development and career progression.
- Hybrid working model with flexibility to work from home and in a central London office. Expectation of two days in the office each week.
- c.£70,000 salary depending on experience.
- Generous benefits package.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The Role
This is a great opportunity to gain experience across a wide range of legal policy issues and contribute to the work of a dynamic policy department.
You'll support both the Public Law and Private and Commercial Law teams, working closely with Policy Advisors to track legal and political developments and carry out supporting research. You'll help shape robust, evidence-based policy positions and contribute to policy analysis and development, including opportunities to engage with expert solicitors from Law Society Committees and our wider membership.
Under guidance, you'll help draft policy content such as consultation responses, reports, and briefings. You'll also support the Law Society's engagement with key stakeholders, including members, legal professionals, civil servants, and partner organisations. This will include attending and representing the Law Society at external meetings.
The role also includes administrative tasks, such as helping to organise events, maintaining reporting systems, and supporting day-to-day team operations.
This is a varied and rewarding role, ideal for someone looking to develop their skills and start a career in legal policy.
What we're looking for
You will have good understanding of the law and legal environment, and an enthusiasm for developing your knowledge across a broad range of legal issues. You will be able to work closely with others to produce high-quality research and understand the key points of new issues quickly.
You will have good written and oral communication skills, with the ability to explain complex issues clearly and develop relationships with people from a broad range of backgrounds.
You will be flexible, organised and proactive and have experience of working to deadlines and adapting to new priorities as they arise.
Please see the job description for more details.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.
We offer a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part time Personal Assistant- (28 hrs a week, Sustainability Charity, once a week into the London office)
The Organisation
Our client is a purpose-driven organisation that works at the forefront of responsible investment. Through research, campaigns and investor engagement, they seek to drive long-term positive outcomes across the financial system. They support a range of initiatives focused on social and environmental impact, with a dynamic and collaborative team culture.
The Role
An experienced and highly organised Personal Assistant is sought to provide proactive support to three members of the senior Leadership Team. This is a critical role that will enable the Directors to focus on strategic priorities by ensuring efficient and seamless operational support. The post-holder will be confident working across multiple diaries and systems and able to build trust quickly with colleagues and stakeholders.
Responsibilities will include diary and inbox management, meeting coordination, document drafting, travel arrangements and general executive support. The role will also involve acting as the first point of contact for internal and external stakeholders, handling correspondence with discretion and professionalism. There will also be opportunities to support wider team operations and assist the Executive Assistant as needed.
The Candidate
The successful candidate will bring prior experience in a Personal Assistant role supporting multiple senior leaders. You will be highly organised, calm under pressure and adept at managing competing demands. Strong written and verbal communication skills, alongside excellent attention to detail and discretion in handling confidential matters, are essential.
You will be confident using Microsoft Office, diary and inbox management tools, and supporting hybrid meetings via platforms such as Zoom or Teams. The ability to work independently, use initiative, and demonstrate sound judgement is key. Experience in the non-profit or charity sector, and familiarity with tools like Salesforce or Cascade, would be advantageous but not essential.
Application Process
Please apply immediately or for further information, contact Syed at Civitas Recruitment. We welcome applications from candidates with diverse backgrounds and experiences. Interviews will be scheduled on a rolling basis.
Salary: £43,600-£56,000 per annum
Contract: 12-month fixed term
Location: Remote - home based.
Closing date: 19th September 2025
Benefits: 26 days annual leave, increasing with service, Family-friendly leave options, Group Personal Pension with matched contributions
We have a great opportunity for a Senior Legacy Marketing Manager to join the incredible team of a well-known national children’s charity.
As part of this exciting role, you will lead the development and delivery of the charity’s Legacy Marketing Strategy, manage a team and budget, and collaborate across departments to embed legacy giving throughout the organisation. You’ll also shape a long-term growth strategy for In Memory Giving, working with internal and external partners to deliver inspiring supporter experiences.
To be successful as the Senior Legacy Marketing Manager, you will need:
- Proven experience in legacy marketing or a related fundraising discipline
- Strong strategic thinking and planning skills with a track record of delivering growth
- Excellent communication and stakeholder engagement skills
If you would like to have an informal discussion, please call and speak with Jake, quoting reference 2700JP
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to end the application period sooner.