Internal communication officer jobs in london, england
DUTIES AND KEY RESPONSIBILITIES
Overview
•Support the Supporter Retention Manger (Loyalty) to design and deliver MAP’s individual giving retention strategy. Including bespoke welcome and ongoing multi-channel supporter journeys, for UK and international supporters
•Support the Supporter Retention Manger (Loyalty) to review individual giving retention activities and supporter journeys – developing a strategic approach and annual planning with a focus on regular giving and growing life time value
•Champion an insight-driven, supporter-led approach across campaigns and collaborative projects
•Responsible for the day to day management of campaigns and projects
Campaign Management
•Work with the Supporter Retention Manager (Loyalty) to optimise MAP’s regular giving programme and supporter journeys across Individual Giving, through a variety of online and offline channels
•Support and project manage income and retention campaigns to our warm audiences to maximise income and loyalty. Including but not limited to: data segmentation, scheduling, feedback management, agency liaison, results monitoring and end of campaign analysis
•Work with the Individual Giving Officers (Cash, Digital, Legacy and Offline Acquisition) to provide the best supporter experience possible, tailoring to and identifying different audience segments
•Support with the development of audience segmentation and testing plans to improve life-time value, retention and multiple levels of support
•Ensure processes and systems are in place to track and meet KPIs, including development of robust testing plans to optimize campaigns based on insight
•Write compelling email copy, build and schedule email sends
Manage relationships with internal stakeholders and external suppliers
•Build strong relationships with internal teams and external suppliers to ensure seamless campaign delivery and holistic supporter experience
•Manage the day-to-day relationships with external agencies and suppliers, including telemarketing agencies, print-houses, fulfilment houses and creative agencies etc
•Manage internal stakeholders through various processes, including copy and artwork sign off, and data analysis
Collaboration and cross-organisation working
•Support the Supporter Retention Manager (Loyalty) to achieve strategic objectives including improving retention and growing annual income, monitor income and expenditure budgets and use database analysis to inform and improve the sustainability of fundraising
•Support cross-team and cross-organisational campaigns and projects, including the annual Impact Report
•Work with teams across MAP to source compelling stories, programmatic information and impact stats suitable for campaigns
•Work with colleagues across MAP to align Fundraising campaigns with other areas of MAP’s work e.g. the Advocacy, Campaigns and Communications team, and Programmes team
Reporting and insights
•Championing a test and learn approach: identifying opportunities, developing tests and reporting on results
•Ensuring campaigns are set up in order to effectively track and monitor performance so lessons learned can be carried forward
•Reporting on campaign performance and conduct end-of-campaign reviews - analysing data to spot trends and make recommendations for future campaigns
•Proactively share insight and promote individual giving by internally communicating the impact of retention, supporter journeys and committed long-term supporters (regular giving)
Invoice processing and administration
•Support the management of the Individual Giving budget, including the processing of invoices and other expenditure documents, working on MAP’s account software, X-ledger
General responsibilities
•Support with other areas of the Individual Giving programme where necessary
•Responsible for ensuring all communications meet regulatory requirements and internal and charity sector best practice guideline
•Support the mission, ethos and values of MAP
•Support and promote diversity and equality of opportunity in the workplace
•Abide by organisational policies, codes of conduct and practices
•Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data
PERSON SPECIFICATION
Experience
Essential
•Experience of working in Individual Giving or Fundraising with a proven record of achieving income generation targets OR Experience of working in Individual Giving/Supporter Engagement with a proven record of developing supporter journeys, audience insight and retention campaigns that improved retention and sustainable income. MAP welcomes applications from people with relevant transferable experience e.g. marketing.
•Able to adapt approach to difference audiences to balance delivering the best supporter experience and meeting campaign KPIs
•Able to confidently analyse data and extract insight to identify trends, behaviour and opportunities
•Ability to write engaging and compelling direct marketing copy
•Excellent research, writing, proof reading and copy-editing skills
•Strong organisational and time management skills, with the ability to manage multiple priorities and projects
•Proficiency in the use of MS Office applications, particularly Excel and Word
Desirable
•Experience working with a Customer Relationship Management (CRM) system, especially Microsoft Dynamics
•Experience working with international charities, humanitarian aid, emergency appeals
Personal attributes
Essential
•Excellent communication and interpersonal skills, with the ability to engage and collaborate effectively
•An ability to apply awareness of diversity issues to all areas of work
•Take a proactive approach in managing workload, taking accountability for tasks and working well as part of a team
•Commitment to MAPs anti-discriminatory practice and equal opportunities
•Commitment to the aims, values and ethos of MAP: Solidarity, Integrity, Impact and Dignity
•The ability to work weekends/evenings on occasions in the case of emergencies
Disclamer:
Interviews will take place on Microsoft Teams with the Supporter Retention Manager (Loyalty) and Supporter Retention Manager (Cash). The interview will be a competency based Q&A, and questions will be sent in advance.
If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact email on advert
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification
The client requests no contact from agencies or media sales.
Team: Individual Giving
Location: Homebased with occasional travel for meetings
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £42,750.72 per annum:
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Individual Giving Officer:
- This role is crucial in delivering the charity’s Individual Giving programme, working across multiple communication channels to grow sustainable income for Cats Protection by recruiting and stewarding supporters across a range of products.
- This includes everything from making TV ads, working with Face-to-Face fundraisers, running our digital campaigns, mailings, telemarketing campaigns, and much more– all of which feature cats at the heart, of course. You will need to work with both internal departments and external agencies to ensure projects are delivered on schedule and within budget.
About the Individual Giving Team:
- We sit within the Marketing & Income Generation directorate
- Our team is responsible for the recruitment and retention of individual supporters to generate over £22 million each year and provide leads for the other teams in the directorate
- We currently have a team of 13 working across Acquisition and Retention on our Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Face to Face, DRTV, email, Digital, Social and other paid media
What we’re looking for in our Senior Individual Giving Officer:
- Extensive experience in an Individual Giving or similar role, ideally working with agencies in the third sector
- Experience in leading the organisation of projects/activities or schedules
- Experience in budget management, ideally with multiple income and expenditure items
- Proven track record of achieving income against agreed financial targets, and measuring against KPIs
- Experience of at least some broad-based fundraising, such as Direct Mail, DRTV, telephone, digital or face-to-face fundraising
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 5th June 2025
Virtual interview date: 11th & 12th June 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


About the role
As a Foundation we are committed to learning together with others and reflecting and acting on what we learn. We learn to improve our understanding about how to approach the complex issues we are trying to address, to examine how our funding relates to the social change we want to see, and to improve how we work and fund.
The Learning & Insight Officer will play a key part in delivering our learning, monitoring and research activities, and we want the successful candidate to be able to develop their skills and interest within the role. They will work closely with the Head of Learning & Insight, wider Grants team colleagues and others across the Foundation to gather insights from our grants and wider work. These insights will inform our strategic direction and contribute to wider sector learning and understanding.
This is a permanent, full time role (35 hours) but we will also consider a part time role at 4 days/ 28 hours equivalent.
We are committed to best practice and accountability in equity, diversity and inclusion. We value, welcome and respect all the differences that make us who we are including: age, disability and mental health, neurodiversity, cultural background, ethnicity and race, sex, gender identity and expression and sexual orientation including LGBTQIA+ identities, religion and socioeconomic background.
Main Responsibilities
• Work with colleagues to design and implement systems for the LEF to collect data and to capture and share learning in a systematic way that reflects our values and our commitment to Power, Cuture and Inclusion.
• Coordinate a timetable of activities for LEF to learn from its grants and direct work (such as regular feedback surveys and internal reflection sessions).
• Work with colleagues to collate and analyse evidence from organisations we fund to identify key insights and learning (such as reports and notes from grant management calls).
• Work with the Head of Learning & Insight and wider grants team colleagues to prepare our grants data for publication (for example through 360Giving and as part of the Funders for Racial Equality Alliance (FREA) Audit)
• Support the LEF to communicate insights in accessible and engaging ways.
• Work with colleagues to prepare key insight reports and data for a range of audiences such as colleagues, trustees or other funders.
• Work with colleagues to run internal sessions with staff and trustees to reflect on our processes (what is working well, less well and what we can improve about how we work) and understand the progress the LEF is making towards its strategic objectives.
• Work with colleagues to run online and in-person events to bring together the organisations and people we fund to reflect and learn from one another.
• Support the development of a ‘culture of learning’ within the LEF and with grantees and
• Work with the Head of Learning & Insight to commission and manage external contractors for particular pieces of work (for example, research briefs or learning partnerships).
• Provide administrative support on tasks, such as scheduling meetings.
• Carry out such tasks as the Director of Grants & Learning or Head of Learning & Insight may from time to time deem necessary for the effective and efficient functioning of the Foundation.
To see a full description of the role and what we are looking for, download the candidate recruitment pack.
The client requests no contact from agencies or media sales.
Decent, secure, and affordable homes are getting harder to come by, and there is widespread recognition and acceptance now that London needs more affordable homes, with The Government, The Mayor of London and the London boroughs rightly prioritising affordable housing.
What remains is a gulf between those who are attempting to deliver affordable housing and the communities that need these homes. This is the gap that London CLT successfully bridges, working with local people to create genuinely and permanently affordable homes and community spaces, putting Londoners back in charge of how their neighbourhoods positively develop.
Proud to be at the forefront of the Community Land Trust (CLT) movement, we were the first CLT in the capital to sell homes, starting with our flagship project at St Clements in Tower Hamlets with 23 homes, and then continuing with our first direct development at Citizens House in Lewisham with 11 homes. We also currently have projects across 6 London boroughs, with 34 homes built to date and a pipeline of 100+ new homes in development.
London (hybrid working – minimum 2 days in office per week)
£36,000 – £41,000 per annum (part-time, 2.5 to 3 days per week)
Our expectations for this new role are high.
We are looking for an individual who will ensure that the effective day-to-day operations and communications of London CLT run smoothly. Providing vital support across administration, governance, HR and project delivery, acting as a central point of contact for London CLT and taking ownership of our communications strategy, developing an annual communications plan and producing well-targeted, engaging content and communications for members and other priority audiences.
You will bring strong experience in operations, office management, administration and communications, ideally in the non-profit or social enterprise sector, with the ability to manage multiple tasks and priorities, and feel confident with IT and Office systems.
It would also be helpful and advantageous if you have experience working with community-led organisations, an understanding of social justice and community development principles or bring lived experience of housing challenges or connection to communities affected by the housing crisis.
If this appeals to you and you would welcome the opportunity to play your part in addressing what is arguably the biggest social issue impacting London, please do consider applying.
London CLT actively embraces diversity, promotes equality of opportunity and is determined to reflect the rich and diverse city that we represent, encouraging applications from all sections of society and communities.
Position: Individual Giving Officer (Development)
Type: Full-time (35 hours a week), permanent (requests for part time job shares will also be considered)
Location: Office-based in London with flexibility to work remotely
Salary: £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033*after 6 months service and satisfactory performance and to £29,682* after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Join the MS Society as our new Individual Giving Officer (Development).
Are you passionate about making a difference and looking for a rewarding start in fundraising? Whether you’re early in your career or looking for a change of direction, this could be the opportunity you’ve been waiting for.
We’re looking for a motivated, organised and enthusiastic Individual Giving Officer to join our friendly and supportive development team. You don’t need years of experience in fundraising, we’re more interested in your drive, creativity, and willingness to learn. You’ll get all the training and support you need to succeed and grow in this role.
You might have experience in fundraising, marketing, sales, or customer service. You’ll be organised, proactive, and a great communicator. Comfortable juggling projects, you’ll also be confident using Excel and keen to develop your analytical skills. An interest in fundraising is essential, and previous experience with direct marketing would be desirable.
In this varied and exciting role, you’ll help deliver fundraising campaigns that inspire and retain our amazing supporters. You’ll be involved in planning and running direct marketing campaigns using a range of channels. Including our established raffle programme and a calendar of supporter engagement and retention activity. You’ll also help to analyse results, test new ideas, and find ways to improve future campaigns.
You’ll speak to supporters regularly, ensuring they receive great supporter stewardship. And you’ll work closely with teams across the MS Society, including Supporter Care, Brand, Digital and Data and with external suppliers like creative agencies and print partners. This is a collaborative role where your ideas and input will be valued.
We’re committed to equality, diversity and inclusion, and we’d encourage applications from people of all backgrounds and experiences.
Part-Time Hours/Job Sharing
If you would like to be considered for this role as part of a part time job share arrangement, please let us know in your application. Please include details of the days and hours you would be available to work.
Closing date for applications: 9:00 on Wednesday 11 June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Officer
c. £33,500 per annum
Full Time/ Permanent/ Hybrid- London (2 days per week)
The Talent Set is thrilled to be working with a leading international youth development charity that empowers young people in the UK and countries over the world. The Foundation is now seeking a driven and collaborative individual to join their ambitious Philanthropy team. This role will play a key part in supporting the recruitment and stewardship of major donors, as well as managing donor communications and nurturing long-term relationships. With a strategic goal to expand access, deepen engagement, and increase sustainable income, this position offers a unique opportunity to contribute to a global mission.
Key Responsibilities:
- Oversee the day-to-day management and development of the World Fellowship programme, including maintaining and deepening relationships with a portfolio of high-value donors through strategic engagement and stewardship
- Collaborate with the events team to plan and execute donor engagement events, including preparing targeted invitation lists, managing event follow-up, and ensuring meaningful donor experiences.
- Create tailored stewardship reports, donor communications, and relevant publications to keep supporters informed and inspired, enhancing their connection to the organisation’s mission.
- Conduct in-depth prospect research, map donor networks, and proactively seek warm introductions from current supporters to cultivate new philanthropic relationships and opportunities.
- Maintain accurate donor records and interactions using Salesforce CRM and ensure timely processing and receipting of donor payments in accordance with internal protocols.
- Work closely with colleagues across the organisation, including communications, finance, and programme teams, to support the delivery of fundraising objectives and ensure alignment of donor messaging with organisational goals.
Person Specification:
- Proven experience in fundraising and donor stewardship, with a track record of managing high-value supporter relationships and securing philanthropic income within the charity or not-for-profit sector.
- Strong written and verbal communication skills, including experience in creating compelling proposals, stewardship materials, and engaging with diverse stakeholders across various channels.
- Demonstrated ability to work independently and collaboratively, with excellent organisational skills, attention to detail.
- Solid understanding of fundraising principles and donor research techniques.
- Proficient in CRM systems (preferably Salesforce) and Microsoft Office tools (Word, Excel, PowerPoint), with the ability to maintain accurate records and handle donor data responsibly and efficiently.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.
Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve.
About the Role
The Legal Officer will be an integral part of the UK Litigation team and will work closely with external legal teams to advance our cases and ensure coordination of legal actions in line with Reprieve’s strategic goals. They will be responsible for administration and maintenance of casefiles and key case management documents and assume certain day-to-day file management responsibilities. They will feed into case strategy discussions and will support the team by conducting and overseeing legal and factual research, drafting documents for litigation and advocacy purposes, and producing and maintaining core internal documents and records. The Legal Officer will also help advance investigations on selected cases, coordinating record collection, feeding into investigation plans and supporting other investigative work.
In addition to working on UK legal cases, the role will encompass work on Reprieve’s cross-cutting strategic United Nations engagement and international litigation. This will involve monitoring for relevant opportunities to shape international law and working on international legal submissions, particularly before international human rights complaints mechanisms and international tribunals.
There may also be opportunities to contribute to other areas of Reprieve’s work.
The Legal Officer will be responsible for overseeing and line managing trainees seconded from partner law firms.
Applicants will share our commitment to fighting against racism and advancing racial justice, and understand our responsibility to do our work in a way that does not compound racist structures.
For full details, please download the job description.
Length and Salary
This is a full-time role, on a one-year fixed term contract, with the possibility to extend, subject to funding. The annual salary is £42,193 per annum, less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work two days per week from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.
Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel and work outside of core office hours from time to time.
Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of nonfinancial benefits to employees. We welcome applications from a range of backgrounds.
Full details and how to apply
Please review the job description and person specification for full details. To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role.
The deadline for applications is 23:58 BST on 1 June 2025. Applicants must have the right to work in the UK currently and for the duration of the contract.
The client requests no contact from agencies or media sales.
Duties and key responsibilities
•Manage and grow a Trusts and Foundations portfolio at MAP to secure income from active and cold audiences, focusing on donors giving up to £25,000 per annum.
•Identify new channels to grow income from Trusts and Foundations outside of the charity’s existing networks.
•Develop and deliver tailored proposals, sit reps, and stewardship plans, proactively improving knowledge capture and MAP’s understanding of supporters.
•Work with the Prospect Researcher to identify, research, and cultivate leads to build a strong pipeline of Trusts and Foundations prospects that will have a significant, positive impact on income.
•Develop and implement a range of cultivation tools and conduct the necessary analysis to track progress against key performance indicators.
General Responsibilities
•Support the mission, ethos and values of MAP.
•Carry out other associated duties in line with the broad remit of the position.
•Support and promote diversity and equality of opportunity in the workplace.
•Share knowledge, specialist expertise and best practice with the wider team.
•Represent and be an ambassador for MAP.
•Maintain and improve competencies through continuous professional development.
•Abide by organisational policies, codes of conduct and practices.
•Treat with confidentiality any personal, private, or sensitive information about individual organisations and/or clients, staff and MAP data.
Skills and abilities
Essential
•Strong interpersonal skills •Strong presentation skills that communicate ideas clearly and respectfully across diverse audiences
•Self-motivated and pro-active in seeking out answers to problems
•Ability to deal with information in a confidential manner and respond with sensitivity.
•Ability to confidentially deal with all levels of staff and key stakeholders with tact and integrity.
•Strong attention to detail
Desirable
•Understanding of overseas humanitarian and development issues.. •Knowledge, understanding, and experience of Palestine or the Palestinian cause and community.
Experience
Essential
•Driven, proactive and externally focused, able to spot and create opportunities.
•Experience of external facing events.
•Experience of investigating, collating, summarising, and disseminating research.
•Experience of writing & presenting cases for support, letters, and reports.
•Experience of using a database to support prospect targeting and research Ability to prioritise and work on numerous projects simultaneously.
Desirable
•Experience of securing 5-figure gifts from UK-based and overseas major donors and/or trusts is desirable.
•Experience / good understanding of major donor and trusts fundraising.
Personal attributes and other requirements
•Commitment to anti-discriminatory practice and equal opportunities.
•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
•Commitment to upholding the rights of people facing disadvantage and discrimination.
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•Commitment to personal learning, development, and improvement in pursuit of own objectives and those of the team and organisation
•Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
•An ability to apply awareness of diversity issues to all areas of work.
•Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.
•Prepared and able to travel occasionally to all MAP offices.
•Work collaboratively with others in all aspects of our work.
•Abide by organisational policies, codes of conduct and practices.
The client requests no contact from agencies or media sales.
Marketing Officer
Salary: £30,824 per annum
Contract: Permanent
Hours: 37.5 hours a week
Work Pattern: Monday to Friday. Some weekend working will be required (approximately 1 in every 4) as part of the Duty Management Rota
Location: London Wetland Centre
About The Role
The London Wetland Centre has an exciting opportunity for a Marketing Officer to join to the team. This role will help drive visitation to London Wetland Centre, raise brand awareness and increase engagement across social media platforms.
The role will focus on creating engaging content, delivering PR, and collaborating with internal teams to deliver agreed marketing and communications activities.
Key responsibilities include:
- Working closely with the Senior Visitor Marketing Manager to create multi-channel marketing campaigns that drive visitation to London Wetland Centre and enhance WWT brand awareness.
- Creating and delivering the centre’s PR activities, maximising local and regional media opportunities by developing excellent media contacts, creating engaging copy for editorial coverage, and supervising media site visits.
- Managing all social media channels and creating engaging content to, drive visitation, promote events, and engage visitors with our conservation work.
This is a full-time position working 37.5 hours a week, Monday to Friday. Some weekend working will be required (approximately 1 in every 4) as part of the Duty Management Rota.
About You
We’re looking for an enthusiastic and digitally-focused Marketing Officer.
You will possess the following attributes and skills:
- Excellent written and verbal communication, with experience of writing content for different audiences and platforms, from social media to PR
- Creative thinker with an eye for the latest trends, and the ability to innovate
- High levels of planning skills with effective prioritisation, balancing deadlines and workloads
- Exceptional interpersonal skills and the ability to build relationships with a wide range of stakeholders
The post holder should be educated to degree level, or be able to demonstrate equivalent experience, ideally in a business or marketing related discipline. They will also have demonstrable experience of digital marketing, social media management and media relations as this is essential to the role.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 1st June 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction to the Role
We are seeking a results-driven Development and Fundraising Officer to lead our grant applications, trust initiatives, and donor engagement efforts. In this international role, you will work closely with our team to create compelling proposals, coordinate fundraising events, and secure essential funding. Reporting directly to the Interim Director, you will play a vital role in shaping our fundraising strategy while working within a flexible, remote environment.
General Details
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Title: Development and Fundraising Officer
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Salary: £28-35,000 per annum based on experience and training
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Reporting to: Interim Director
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Contract: One-year renewable, Full-time (35 hours per week)
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Location: Remote
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International scope: Engage with international donors, trusts, and grant-making bodies
Core Responsibilities
1. Grant & trust applications
You will drive the research, development, and management of grant applications and trust funding. Your role involves identifying funding opportunities that align with Hong Kong Watch’s mission and preparing detailed proposals that secure essential resources for our projects.
2. Fundraising campaigns & donor engagement
In this responsibility, you will design and execute targeted fundraising campaigns and events. You will work to cultivate and maintain relationships with individual donors, trusts, and institutional funders, ensuring a consistent flow of financial support that underpins our advocacy and community work.
3. Coordination & communications
This responsibility centres on effective internal collaboration and external representation. You will coordinate with our communications teams to ensure consistent messaging, manage donor communications, and report on the impact of our fundraising efforts.
Key Tasks
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Research and application development:
Identify suitable grant opportunities, trusts, and philanthropic funding sources both in the UK and internationally. You will draft, refine, and submit proposals that reflect Hong Kong Watch’s strategic priorities, ensuring compliance with each funder’s requirements. -
Campaign strategy and event coordination:
Develop integrated fundraising campaigns in collaboration with our communications team. This includes planning virtual and in-person events, managing donor appreciation sessions, and ensuring that each campaign aligns with our overall mission and values. -
Donor relationship management:
Build and nurture relationships with a diverse range of funders. This task involves regular communication, organising meetings and presentations, and providing clear, detailed impact reports that demonstrate the effectiveness of our initiatives. -
Internal collaboration and reporting:
Work closely with the operations team to ensure that all fundraising efforts are fully aligned. You will attend monthly strategy meetings, coordinate updates, and produce comprehensive reports on campaign performance and donor engagement. -
Digital and social media integration:
Collaborate with the communications team to create engaging online content that supports fundraising efforts. This includes drafting newsletters, managing social media updates, and developing digital materials that promote events and initiatives. -
Monitoring, evaluation, and strategic review:
Continuously track key fundraising metrics and donor engagement levels. You will evaluate the success of fundraising initiatives, adjust strategies as needed, and prepare strategic reviews that inform future plans and objectives.
Essential Skills & Behaviours
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Grant-writing expertise:
Proven track record of researching, drafting and submitting successful grant and trust applications. -
Excellent written & verbal communication:
Able to craft compelling narratives and present confidently to donors, partners and colleagues. -
Relationship-building & stakeholder management:
Skilled at cultivating and maintaining donor relationships, with strong interpersonal presence. -
Project & time management:
Highly organised and able to plan multiple bids, campaigns and events to tight deadlines without oversight. -
Attention to detail & accuracy:
Meticulous in proposal compliance, budgets, reporting and data entry. -
Analytical & outcomes-driven:
Tracks fundraising metrics, evaluates impact, adjusts tactics to hit targets. -
Team-player & collaborator:
Works seamlessly with communications, operations and senior leadership to align messages and priorities. -
Self-starter & remote-working discipline:
Proactive, resourceful and able to manage your own workload in a flexible, home-based role. -
Cultural sensitivity & political awareness:
Strong understanding of Hong Kong’s human rights context and respect for diaspora communities.
Desirable Skills & Behaviours
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Language skills:
Proficiency in Cantonese. -
Event planning & virtual engagement:
Background in coordinating both in-person and online fundraising events, webinars or galas. -
Digital fundraising & social media integration:
Know-how in peer-to-peer platforms, crowdfunding tools and integrating campaigns with social channels. -
Budgeting & financial literacy:
Able to draft, monitor and report against budgets for grant-funded projects and campaigns. -
Network in philanthropic/trust circles:
Existing contacts or familiarity with UK and international grant-makers, foundations and trusts. -
Human rights or advocacy sector experience:
Prior work in NGOs, think tanks or advocacy that demonstrates commitment to civil liberties. -
Strategic thinking & innovation:
Creative in identifying new funding streams and piloting novel campaign approaches.
What We Offer
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Competitive salary: £28-35,000 per annum
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Flexible working: Enjoy a remote working environment with one monthly in-person meeting in London if you are based in the UK
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International exposure: Engage with a diverse network of global donors, trusts, and philanthropic partners
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Professional development: Opportunities for training and growth in the field of international fundraising
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Collaborative culture: Join a dedicated team committed to making a tangible impact for Hong Kongers and their communities
Interviews
First-round interviews will be conducted on a rolling basis, both before and after the application deadline.
The Organisation:
The Hardman Trust is the only charity in England, Wales and Scotland focusing on the unique needs of people on long term sentences.
People facing decades of prison time often completely lose connection with their family and friends on the outside. Depending on the prison, there may be limited access to rehabilitative programmes and educational courses until later in the sentence. It can be hard to maintain hope, and direction, or create meaningful plans for the future.
People leaving prison after 10 years will have different needs to those leaving after 10 months. The world has changed – there are different habits and new social norms. Prices have gone up, technology has evolved, neighbourhoods look different, and the workplace has changed. It takes time to adjust.
To find out more about The Hardman Trust, visit our website.
The Role:
The Hardman Trust is at an exciting point in its development as it celebrates the arrival of its new team, the realisation of its first ever organisational strategy and looks forward to the next phase of its journey.
Our successful multi-year applications to the Lottery (Reaching Communities), City Bridge Trust and Bromley Trust means we will continue to be part-funded by them until 2027. Deeply rooted in the criminal justice sector, we plan to develop further our programme of support for those on long sentences both within and, we hope, beyond prison too; we aim to extend the reach and deepen the impact of our support and grants; and attract new partnerships with funders and like-minded third sector organisations. Last year we completed a merger with another charity which has expanded our reach and capacity.
Person Specification:
You will bring the following skills and experience to the role:
- Demonstrable senior leadership and management experience
- Proven experience of strategic planning, financial and human resources management
- Experience of managing organisational budgets and maximising resources
- Understanding of funding applications as well as knowledge and experience of generating funds from a variety of sources
- Experience of troubleshooting, decision making and resolving problems creatively
- Understanding the prison environment and its challenges.
- Understanding and practical knowledge of the funding landscape in the UK
- Demonstrable business experience and financial acumen
- Excellent interpersonal, relationship building and networking skills
- Instinct for and experience of the principles and practice of partnership working
- Considerable skill at articulating information both verbally and in writing with authenticity, impact and enthusiasm
- Experience of working in the charitable sector
Please download our Candidate Information Pack for the person specification and more information on the role.
How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:
- An up-to-date CV
- A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.
All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.
Application Closing Date: Monday 9 June 2025
Interviews with The Hardman Trust:
First interviews (online): 23 and 30 June 2025
Second interviews (in-person in central London): 4 July 2025
Summary
The Education and Growing Faith department is looking to hire a Senior Programme Officer to support the church schools and the wider education sector. Working in the Operations Team, you'll be directly supporting the Head of Operations with project work and the wider NSE with system and process support. The role will offer the post-holder the opportunity to work across a range of areas such as communications, HR, grant management, reporting and governance. There will be a mix of longer strategic project work, and shorter task-based work.
About the Department/Role
The National Society for Education (NSE) is both an NCI and a Royal-charter charity. It's aims are to support Church schools and the wider education sector by developing leaders, shaping policy and growing faith.
The NSE leads the Church of England's national work in education in partnership with 41 Diocesan Boards of Education and approximately 4,700 Church of England schools. We also support the national education work of the Church in Wales, which includes around 150 schools. Our presence extends to work with community schools and academy trusts, as well as higher and further education through numerous chaplaincies, providing spiritual support and guidance to children and young people, and to adults.
We are a dynamic team, working remotely from our homes around the country. We gather regularly online, and fairly regularly in person.
What you'll be doing
The purpose of this role is to:
- Support the Head of Operations with policy development and reviews.
- Take responsibility for the continued development and management of the online Office Manual.
- Support the Head of Operations with due diligence tasks around new areas of work, taking ownership of discrete projects.
- Project manage areas of work as delegated by the Head of Operations, creating work plans, managing stakeholders, providing project reports regularly.
- Take responsibility for certain HR policy implementation such as designing and rolling out appropriate induction processes.
- Alongside the marketing staff, support the Head of Operations with the management of our internal and external comms.
- Lead the development of Asana (an online project management tool) use across the Operations Team.
- Provide Executive level support to the CEO, including diary management with high profile external stakeholders.
- Manage internal team days and residentials with the Events Manager.
- Work with the Head of Operations to manage the annual planning and reporting cycle.
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Essential
Knowledge/Experience
- Experience of working within multi-faceted and complex projects
- Experience of summarising and reporting on data to stakeholders.
- Experience of organising and storing information securely and systematically.
- Experience of writing training manuals to simply communicate policy and process.
Skills & Abilities:
- Strong analytical skills.
- Customer service skills and able to take responsibility for progressing stakeholder queries.
- Strong verbal and written communication skills
- Strong time management and organisation skills, ability to keep track of key priorities
- Proactive and able to work under own initiative to suggest solutions to problems.
- Strong sense of ownership and ability to solve problems.
- High proficiency with Microsoft Office, including Excel, Word, and PowerPoint
- Key Attributes: Takes personal Responsibility, Organised methodical approach, Pride and commitment to high standards, Collaboration and team support.
Desirable
- Experience of project management of complex projects from start to end
- Experience of co-ordinating virtual events
- Advanced statistical analysis and Excel skills
- Proficiency in using survey technology, for example, Form Assembly
- Experience in using Project Management Software (Eg. Asana)
- Experience in marketing and comms work
Circumstances
Whilst this is a remote role, the post-holder will need to travel for the following reasons:
- National Society Team Days (3 per year)
- National Society Residential (2 days, including 1 overnight stay in the autumn)
- Ops Team Days (approx 3 per year)
- Other events where support is required
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
About A4ID
Advocates for International Development (A4ID) is a CSO with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID achieves this vision and mission through its innovative pro bono broker service and larger strategic pro bono projects, in addition to its education and training programmes, thought leadership and policy work, and international Rule Of Law Expertise programmes and projects.
Purpose of the Role
The role of the Project Officer – CSO Services will lead on the coordination and management of international pro bono legal opportunities.. A key focus of this role is to engage with CSOs globally, to scope potential partners and areas which require, or would benefit from, pro bono legal assistance. This will support A4ID’s weekly pro bono projects and larger strategic projects.
The Project Officer – CSO Services will also manage larger strategic projects, which will include maintaining records, gathering feedback, reporting on progress internally, collaborating with other teams in need of relevant expertise, drafting external comms, and implementing other internal administrative tasks as necessary (e.g. updating software and implementing process changes).
Larger strategic projects involve working with multiple stakeholders (including large international CSOs, smaller local CSOs, large international law firms, smaller local law firms, and other delivery partners and legal experts) to effectively and efficiently deploy pro bono legal services to support the missions of respective CSOs. The Project Officer – CSO Services will work as part of the wider PBLS team on such projects.
On smaller brokerage projects, the Project Officer – CSO Services will establish connections with CSOs, identify potential areas for support and provide an initial scope of potential projects.
Reports to: Pro Bono Legal Services Lead (PBLSL)
Contract: FTC
Hours: Full-time, Hybrid working with a minimum of 1 day a week in the London Office
Work Permit: Required to have the right to work in the UK
To Apply
Interested candidates are requested to send a CV and cover letter. The cover letter must include why you are interested in this job, how you match the person specification and provide specific examples from your professional experience, skills and knowledge.
Closing date: 1 June 2025.
Interested candidates are requested to send a CV and cover letter. The cover letter must include why you are interested in this job, how you match the person specification and provide specific examples from your professional experience, skills and knowledge.
Do you have experience supporting Boards and senior leadership in a governance role, ensuring smooth operations and alignment? Join Shelter as a Governance Officer, where you will coordinate Board and Committee activities, manage Board papers, and facilitate effective communication across the organisation. You will support Directors, Assistant Directors and Executive Assistants with agendas and papers, track key decisions, maintain accurate records, and ensure compliance with governance standards.
About the role
The Governance Officer plays a crucial role in ensuring that Shelter's governance framework operates effectively and in line with legal requirements, and best practice.
The postholder will act as the administrative liaison between the Board, Committees, and Executive Leadership Team (ELT), ensuring that Board meetings remain strategically focused while operational matters are effectively delegated.
Role specifics
We are seeking a proactive individual to manage Board and Committee activities, acting as the primary point of contact for all Board-related matters. You will coordinate Board meetings, develop and track governance calendars, and ensure that agendas, minutes, and key decisions are communicated effectively to the Board, ELT, and the wider organisation. Additionally, you will work closely with Directors and Executive Assistants (EAs) to support the management of committee agendas and papers, ensuring a focus on strategic issues.
The role also involves overseeing the preparation, review, and quality control of Board papers, ensuring accuracy, clarity, and timeliness. You will streamline governance processes, provide logistical support for meetings, maintain records, and track actions to ensure compliance with governance standards. Moreover, you will facilitate Board engagement by developing feedback mechanisms and supporting Trustee development, ensuring alignment with Shelter's strategic goals.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Strategy Enablement Directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property, and is led by the Director of Strategy Enablement and four Assistant Directors.
At Shelter, we do not see our support functions as merely transactional - we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence, we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About Lumos
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.
This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.
KEY OBJECTIVES
Operational Oversight
- Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
- When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
- Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
- Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
- Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
- Support the drafting of Fundraising policies, procedures and systems used by the organisation
- Maintain records of Gift Aid declarations and support the quarterly claims process
Salesforce Administration
- Act as our day-to-day administrator for our Salesforce database
- Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
- Take the lead on running selections and reports to support fundraising activity
- As needed, provide basic training and guidance about Salesforce for the team
- Work with the Finance team to reconcile donations recorded on Salesforce with their records
Information Management
- Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
- Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
- Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive
Fundraising Support
- Provide administrative and coordination support for fundraising campaigns, appeals and events
- Assist with donor stewardship, including thank-you letters and donor communications
- Respond to enquiries via the Fundraising inbox, social media or post
- Support scheduling and coordination of Fundraising meetings and cross-team projects
- Collaborate across the organisation to ensure fundraising needs are integrated and aligned
Safeguarding
Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures
- Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.
To apply please attach a copy of your CV and cover letter to your application.
All applications need to be submitted before the closing date, Friday 30th May 2025.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.