Internal communications and engagement manager jobs

Philanthropy Officer
Permanent 
Full time (34.5 hours)
Split between home and our London Office (a split of 2 days in our office and 3 working from home)
Salary Range -£33,000 - £36,000

About the Role

At Macmillan, we do whatever it takes to ensure everyone affected by cancer gets the best possible support today—and we’re committed to driving a revolution in cancer care for the future.

This is an exciting opportunity to join our ambitious Philanthropy team, a major growth area within the charity. In this role, you’ll play a pivotal role in bringing philanthropists into the heart of Macmillan, unlocking significant support to drive our ambitions for growth and impact - enabling us to tackle some of the most complex challenges facing people living with cancer, and reshaping the wider cancer care system for generations to come.

The role sits within our newly formed Partnerships Directorate, created to build impactful, long-term relationships with philanthropists, corporate partners and healthcare leaders.

Join us at a pivotal moment – with a bold new strategy, exciting funding opportunities and a renewed sense of purpose, there’s never been a better time to make an impact.

As Philanthropy Officer, you’ll manage a portfolio of high-net-worth individuals, cultivating long-term relationships and securing 5-figure donations to support Macmillan’s vital work. You’ll play a key role in engaging new donors through flagship initiatives like the Frontier Funders Club, which fuels innovation in cancer care.

What You’ll Be Doing

• Cultivating and stewarding relationships with high-net-worth individuals to secure and grow 5-figure gifts.
• Developing personalised engagement plans and delivering exceptional donor experiences.
• Identifying and researching new prospects, and collaborating across teams to diversify funding.
• Managing relationships with intermediaries such as CAF and NPT, ensuring smooth gift processing.
• Supporting senior volunteers and colleagues to uncover new donor opportunities.
• Contributing ideas and best practices to strengthen our philanthropy programme.
• Using insights and data to shape cultivation strategies and track progress via Raiser’s Edge CRM.
• Ensuring compliance with relevant legislation including GDPR and tax-efficient giving.

What We’re Looking For

• Excellent relationship-building and communication skills, with confidence engaging senior stakeholders.
• Strong written skills and the ability to craft compelling donor narratives.
• A results-driven mindset with a track record of meeting income targets.
• Creative, flexible, and entrepreneurial approach to problem-solving.
• Team player with a desire to grow and contribute to Macmillan’s success.
• Experience with CRM systems (ideally Raiser’s Edge) and strong IT skills (Word, Excel, PowerPoint).
• Understanding of the philanthropic landscape or a curiosity to learn.

Who You’ll Work With

You’ll collaborate with:

• Major gift supporters and prospects
• Philanthropy and High Value Events team
• Prospect Development and Insight Lead
• Corporate Partnerships and Relationship Fundraising teams
• Senior Leadership and Macmillan Board members
• Service Delivery Teams

What You’ll Achieve

• Build trusted relationships with donors aligned to Macmillan’s mission and needs.
• Deliver personal KPIs and income targets.
• Contribute to a thriving philanthropy programme that drives innovation in cancer care.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: 24th Sept 2025
First interview dates: Early Oct (TBC)

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?
This is a unique opportunity to build and lead a brand-new major giving programme at CARE International UK. Reporting into the Director of Fundraising and Comms, you’ll be shaping something from the ground up, with strong organisational backing and the support you need to succeed. We already have a promising pool of potential supporters identified, and you’ll have the freedom and autonomy to test approaches to create something transformational and lasting.

About you
You’ll be a relationship builder first and foremost — someone who thrives on making meaningful connections and inspiring people to give. While major giving experience is a plus, we also welcome candidates from other fundraising with strong transferable relationship fundraising skills. What matters most is your ability to connect with people, your drive to build something new, and your mix of excellent strategic thinking paired with a willingness to get stuck in.

We are open to part-time working and job shares, as well as flexible about managing time in the office around your own personal circumstances.

About the role
You will launch and lead our major giving fundraising, with the scope to design and implement a strategy that secures five and six figure gifts, while also embedding the systems and practices that underpin a sustainable programme. You’ll have access to the CEO and Board of Trustees, and we’ll also tailor a package of support around you to ensure you can thrive and grow alongside the programme you’ll build.

Initial targets are achievable and grounded in our current situation, and there is room for these to grow ambitiously. This is your chance to launch a programme that will be vital to CARE’s mission, with the scope to shape it around what inspires and motivates you. Along the way, you’ll develop rewarding two-way relationships with our supporters, bringing them closer to the impact they are making for women and communities worldwide.

Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
• Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 
• Appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity
We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please contact the HR Team (email provided on the advert on our website).

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

Do you have exceptional relationship building skills?

Are you seeking a fulfilling community focused role? 

If so, we would love to hear from you as we are looking for a motivated and passionate Area Fundraising Manager to join our team! You’ll work alongside two other Area Fundraising Managers and the Head of Public Fundraising in delivering an ambitious fundraising target 

As the Area Fundraising Manager, you will be the driving force behind the growth and success in fundraising in the area. This will be delivered through empowering and inspiring the local community including individuals, groups, businesses and schools, to fundraise for Demelza.

At Demelza we support children with serious or life-limiting conditions and their families, providing them with care and support, from first diagnosis and for as long as we are needed. To help support even more children and families, we’re looking for a passionate Area Fundraising Manager to join our team.

This is a full time role and requires weekend and evening working with the ability to travel independently.

Are you passionate about generating income for charitable causes? Do you have experience building strong relationships and leading applications to institutional funders?

We are looking for a motivated and experienced Grants & Trusts Manager to join our Income Generation Directorate. You will play a key part in securing vital income to support our work and mission. As the Grants & Trusts Manager, you will lead and inspire a dedicated team to deliver essential funding for the Association.

Key Responsibilities:

• Lead the identification and development of a portfolio of grants, trusts, and foundations.
• Build and nurture strong relationships with funders to secure long-term partnerships.
• Lead, motivate and manage the Trusts team, including the line management of two Trusts Fundraising Officers, providing ongoing support and team development.
• Deliver high levels of donor stewardship through a proactive approach.
• Oversee the Trusts Team in delivering to develop and deliver persuasive and timely funding applications.
• Collaborate with the Prospect Researcher to identify and champion the development of new funding sources and opportunities.
• Work across the organisation to create compelling propositions that align with funders’ priorities.
• Ensure clarity and alignment with other fundraising teams on donor stewardship and contact strategies.
• Manage reporting, ensuring compliance with all terms and conditions of awarded grants.
• Assist with the creation of income and expenditure budgets and provide regular progress reports.
• Champion the use of our CRM system to ensure accurate and accessible donor information.

About You:

• Experience in growing income through grants, trusts, and foundations, with strong bid writing skills.
• Proven leadership skills with the ability to develop and motivate a high-performing team.
• Strong relationship management and communication skills, including the ability to influence at senior levels.
• Financial expertise including analytical skills with experience in budget management and the ability to develop funding pipelines.
• Proficiency in CRM systems and fundraising software.
• A commitment to the mission and values of the MND Association.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 - 2 days per week.

Humanitarian Lead - Middle East region

Permanent, Full Time, Hybrid Working (2 days per week in the office)

Amman, Jordan

Salary: Competitive

Applicants must already have the right to work in Jordan, and CV's and application forms should be in ENGLISH ONLY. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Head of Impact, the Humanitarian Lead for the Middle East region will play a lead role in setting up new emergency programmes as well as managing existing emergency response programmes across Christian Aid programmes globally but with a primary focus on an agreed set of countries to maximise impact. 

The post-holder will will ensure Christian Aid’s people-centred humanitarian reform advocacy agenda is energetically communicated in relevant regional and country policy forums, so that the humanitarian sector regionally takes visible steps toward more people-centred and locally led humanitarian programming and aligns with organisational values and goals. 

Some of the key responsibilities of the role of Humanitarian Lead are:

• Manage and collaborate on new and existing humanitarian and emergency response programmes internally and externally to maximise impact.
• Manage staff and ensure they perform to a high standard, meeting their objectives with activities integrated with the Country Teams, aligning with organisational values and goals.
• Active engagement in Country Leadership Teams ensuring Christian Aid’s humanitarian mandate is integrated within the wider country strategies in line with “Standing Together”.
• Manage response strategies to ensure plans are in place, funding secured for humanitarian work with budget planning, monitoring and reporting in place ensuring the effective use of these funds and ensure they are high-impact initiatives to maximising impact.
• Deliver humanitarian programmes in a timely and accountable manner meeting the Core Humanitarian Standards (CHS), safeguarding, inclusion and other minimum standards, Disaster Risk Reduction (DRR) and resilience work, and ensuring high quality and maximising impact. 
• Manage an active engagement in humanitarian programme policy advocacy work at national and international level feeding into the broader Christian Aid advocacy agenda around ongoing and crisis specific issues aligning to organisational values and goals.
• Manage our partners and ensure MCC staff are confident in, committed to and inspired by Christian Aid’s humanitarian signature focus on anticipatory action, cash transfer programming and survivor-led response to maximise impact.
• Deliver technical expertise through collaboration from within and outside Christian Aid is effectively engaged ensuring high quality programming.
• Collaborate and coordinate humanitarian programming within the relevant national and regional mechanisms, UNOCHA, clusters, ACT sisters and well recognised within donor and Civil Society circles and take advantage of opportunities to work harmoniously on humanitarian together programmes.

About you

Who we are looking for:

Essential:

• Fluency in both Arabic and English (written and spoken) is required.
• University graduate or equivalent qualification.
• Significant knowledge of humanitarian issues and best practice in humanitarian action. 
• Significant experience leading both rapid response and chronic emergencies or managing programmes to build resilient communities.
• Significant multi-country humanitarian programme support experience. Experience in the ME is an advantage. 
• Detailed understanding of the CHS, SPHERE and other humanitarian standards.
• Developed ability to equip and encourage staff to take responsibility and promote an empowered working.
• Developed ability to contribute to and work successfully as part of management and cross-organisational teams, with excellent time 
  management and the ability to work with challenging deadlines and to multi task.
• Highly self-motivated with personal resilience.
• Highly developed communication skills in writing and oral, with a fluency in English.
• Developed ability to develop and maintain successful working relationships with a range of colleagues.
• Significant experience of emergency programme cycle management from needs assessment, through funding applications, management, review and evaluation.

Desirable

• Developed skills in facilitation of learning and change processes.
• Management qualification.
• Experience of working with an NGO.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

 We are looking for an organised, proactive and creative Events and engagement manager to join our team on a 12 month part time 0.8 FTE contract.

You will lead our core events programme. You will manage in-person and online events, liaise with speakers and attendees, prepare briefings and promotional materials, ensuring all events are delivered efficiently, on budget and in line with our environmental standards.

You will also manage internal staff events, monitor and evaluate event outcomes and manage our contacts database, maintaining accuracy and GDPR compliance. This is a varied role requiring strong organisational, logistical and administrative skills, combined with excellent communication and interpersonal abilities.

Position in the Organisation

The post holder reports to the head of communications and works in consultation with senior management and the policy and politics team on event planning. The position sits within the communications team, comprised of the head of communications, press officer, two communications officers and the events assistant. They rely on additional support from the events assistant and our team of trainees in preparing events, as well as the full staff team, who represent us at events.

Key tasks and responsibilities

Events management:

- Manage and curate Green Alliance core events programme, assist staff as required on their specialist events and be the first point of contact for all event enquiries.

- Target relevant audiences and manage invitee and attendee lists, liaise with speakers and produce briefings and promotional material as necessary.

- Liaise with venues, arranging catering and other event services within budget.

- Oversee all the technical and logistical tasks relating to online events, including generating links and managing reminders, hosting Zoom webinars, welcoming and briefing participants, troubleshooting throughout events, and editing and uploading recordings to YouTube.

- Monitor and evaluate event outcomes in line with organisational and project objectives; gather information and feedback the analysis to staff and board, including invitation uptake and audience profiling.

- Ensure events meet Green Alliance’s environmental criteria and are organised according to best value principles.

- Manage events on the day, including directing staff roles in advance of and during the event, and oversee all technical aspects of online webinars, roundtable discussions and seminars.

- Organise internal staff events with the events assistant, including the Christmas party, strategy away days and other internal learning events, such as our lunchtime seminar series.

Database management:

- Manage the contacts database, ensuring it is up to date and accurate.

- Support staff on how to use the database and maintain protocols to ensure ongoing data integrity.

- Keep abreast of GDPR in relation to events and database management.

Other:

- Line manage the events assistant.

- Hold a company credit card.

- Provide any other support which may reasonably be requested to be undertaken within the scope of this post.

- Participate in organisation planning and strategy discussions.

- Due to the nature of the role the post holder will be required to work some early mornings and evenings for time off in lieu.

Person specification

Knowledge, experience and skills

Essential:

- Motivation to work in a purpose-driven organisation, working towards a world where people and the environment thrive together.

- At least two years’ experience working in events at manager level in a similar role, with both in person and online event planning and management experience, including estimation and budgeting.  

- Strong logistical skills, the ability to organise and plan effectively and efficiently.

- Excellent interpersonal skills; confidence dealing with external audiences at senior levels, approachable, articulate, positive and flexible.

- A good communicator, with clear understanding of the value of excellent contact relations.

- The ability to work effectively under own initiative and as part of a team.

- Administrative competence: high standards of accuracy and attention to detail.

- Previous line management experience.

- Excellent drafting skills for communication and publicity.

- Excellent organisation skills, including prioritising workload effectively to meet deadlines.

- Excellent Microsoft Office skills.

Desirable

Interest in and knowledge of environmental issues.

Knowledge of non-profit sector.

We are looking for an experienced, inspirational and dynamic Director to lead our care company. Carers and Companions, part of innovative local charity, Ilkley Community Enterprise, is a leading local homecare provider with an enviable reputation for quality and impact, and ambition for further growth.

The Director will be central to driving our growth whilst ensuring our continuing delivery of safe, effective and outstanding quality care and support to all our clients. With proven leadership experience in care (elderly homecare/supported independent living for adults with learning disabilities/both), you will be commercially skilled and as the CQC Registered Manager be able to ensure our services meet/exceed all regulatory requirements. You must have a UK Driving License and use of a car and NVQ 5 in Leadership and Management (or equivalent).

In return we offer a highly competitive salary, pension, performance-related pay opportunity, health/wellbeing support, continuing professional development, employee discount and much more.

This is a fantastic opportunity to shape and lead the future success of the company, using our many achievements and strengths to assure consistent quality and organic growth.

About Impetus

Our vision is for a society where all young people, regardless of their background, can thrive in school, secure crucial qualifications, and take their first steps into the world of work on the journey to sustained employment in adulthood, for a fulfilling life.

As a leading impact funder, since 2002, Impetus has been helping the best leaders build stronger organisations delivering the most promising interventions that support young people from disadvantaged backgrounds to succeed against the odds. We do this by using our deep expertise and high calibre networks to give the best non-profits the essential ingredients to have a real and lasting impact, through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
• Lost learning through absence, suspensions, exclusions from school.
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths.
• The large numbers of young people out of education, training and employment.

These are challenges that are faced by all young people, but they disproportionately affect young people from disadvantaged backgrounds.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the role

Are you passionate about giving all young people the best chance in life? Are you a brilliant influencer and communicator who relishes harnessing great policy, research and communications to realise social change? Do you want to work in a pioneering charity with impact at its core?

Then this could be the role for you. At Impetus we are looking for our next Director of Public Affairs, someone who can inspire our brilliant Public Affairs team and spearhead our communications, policy and research work. This is an exciting senior role, joining our Senior Management Team and working alongside our CEO, board, donors, supporters, portfolio partners and the wider sector to effect real change for young people.

This is an exciting time to join Impetus. We are at an inflexion point, having welcomed a new CEO this year and implementing a new strategy focusing on strengthening and expanding our impact and influence. A big part of that is through our public affairs and communications work; whether influencing policy makers so that all young people regardless of background get the best possible chance to succeed, reducing the gaps in education and employment between young people from disadvantaged backgrounds and their better off peers, or working with government and other funders to prove and expand impactful programmes or communicating our findings, insights and message to a wider range of audiences.

The Director of Public Affairs will work with the CEO and Senior Management Team to raise our profile and influence policy, unlock and steward resource and build new partnerships, in order to facilitate growth in impact. They will do this by getting the most out of our high performing Public Affairs team, which covers policy, research, advocacy and communications - as well as working across teams and with the Board to ensure Impetus is well positioned externally.

We’re proud of the work we’ve achieved to date, developing a strong track record of high-quality research and insightful reports, significantly raising our profile through media relations and stakeholder engagement, building strong sector partnerships and coalitions to drive meaningful change, establishing a wide range of relationships across government and the sector and building strong expertise in the team. We’re delighted that you’re considering joining us to take forward this work to the next level.

Here are some examples of the types of work that the Public Affairs team delivers:
• Our monthly policy newsletter, Impetus Insights
• Our news and commentary and blogs
• Our latest research reports on school engagement, attainment and youth employment
• Our coalitions: The Youth Employment Group and Who is Losing Learning?

For more information on what we’re looking for from our Director of Public Affairs & what a typical week can look like – please view the Director of Public Affairs recruitment pack.

Key responsibilities

Fundraising and income generation

• Work with Impetus CEO and SMT to support the delivery of the Impetus strategy and business plan and deliver the public affairs milestones to time and within budget.
• Champion and contribute to embedding equality, diversity, and inclusion (EDI) across all areas of Impetus' work, ensuring that EDI principles related to Impetus’ mission are reflected in advocacy, stakeholder engagement, communications and public positioning.
• Vision setting and strong line management of the Public Affairs team, developing their capabilities, representing the team at SMT and to the Board and ensuring it continues to make a valuable - and valued - contribution to the achievement of Impetus’s objectives, through building and implementing high quality work plans for the team and ensuring the wider Impetus team is aligned on these.
• Increase awareness, understanding and trust in Impetus among key stakeholders, through regular, thoughtful engagement with the sector and securing high profile media coverage.
• Raise awareness of the education and employment gaps faced by young people from disadvantaged backgrounds and what we can do to break down the barriers they face - through research, policy positioning and effective communications.
• Build a positive reputation for Impetus in government and parliament and among funders, as a source of expertise on how to improve the education and employment outcomes of young people from disadvantaged backgrounds and as a trusted interlocutor and partner, building on and leveraging the many relationships already established.
• Ensure that all advocacy is supported by high quality research and evidence, with our policy and research agenda well aligned to supporting the delivery of Impetus’ strategy.
• Ensure a positive media profile, continuing to build on the base established to build awareness among the media of Impetus’s expertise and content.
• Position Impetus as a ‘sought-after’ collaborative partner for other organisations with shared objectives; including regularly representing Impetus at relevant sector events.
• Support the delivery of our fundraising strategy and the successful delivery of our events programme, in particular, our flagship Transforming Lives Dinner.
• Where appropriate, collaborate with our portfolio partners to support their public affairs work and to leverage relevant partnerships, drawing on their insights to inform Impetus’ work.
• Contribute to the successful performance of the Senior Management Team, and provide expert advice to them, as well as to Trustees, on all public affairs-related activities and in the implementation of the broader strategy, engaging with decisions and challenges across the organisation.
• Oversee the running of our Public Affairs Committee (PAC), leveraging their skills, expertise and influence for the good of Impetus.

Personal specification

Essential

• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
• Experience of leading public affairs / communications / policy at a senior level
  Strong track record of influencing (through policy, advocacy, communications, stakeholder relations)
• Strong management skills including strategy development, people management, budgeting and impact monitoring
• Experience of leading multiple and complex workstreams to achieve measurable results
• Experience of representing an organisation externally; in meetings, media interviews and on public platforms
• Exceptional verbal and written communications skills
• Presence, credibility, motivational skills, natural ability to command respect based on experience, and ability to look beyond own area of expertise
• Proven experience of building and maintaining influential external relationships and strategic partnerships
• Ability to motivate a team and work collaboratively, enlisting support from others
• Knowledge of the education and/ or young people sectors

Desirable:

• Experience of fundraising, including trusts and foundations
• Knowledge of digital communications
• Experience of data management and good analytical skills
• Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap
• Knowledge of venture philanthropy / impact management
• Knowledge of private equity and associated industries

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

Please click here to apply.

You will need to:

• Upload a comprehensive CV and supporting statement.
• We will also share our equal opportunities form which must also be completed.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11:59pm, Sunday 12th October 2025.

Interviews

First round interviews will take place: w/c 20th/27th October 2025.

Second round interviews will take place: w/c 3rd November 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Job Title: Youth Engagement Worker - Casual

Department: Youth and Employability

Reports to: Coordinators/ Senior Manager

Salary: £13.50 - £14.50 per hour (Depending on experience)

Closing Date: 23rd September 

Interviews: 1st October 2025

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff. The Trust is forecasting further significant expansion over the next two years following its appointment as a key partner in the redevelopment of Gunnersbury Park [as a sports hub], and its move to new, larger, purpose-built premises directly adjacent to the new Brentford FC 17,500 capacity stadium near Kew Bridge in 2021.

Inclusion Statement

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.

General Trust Accountabilities

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements
• To ensure compliance with the Trust’s Code of Conduct.
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
• To keep confidential any information gained regarding the Trust and its personnel
• To maintain a flexible approach to work at all times

The Youth and Employability Department

Over the past five years, Brentford FC CST has significantly expanded its Youth and Employability provision. The department provides a diverse range of informal and formal learning opportunities designed to help young people develop essential life skills, engage with their local communities and prepare for the world of work. Our programmes support their transition to adulthood, by equipping them with the confidence, experience and networks they need to thrive.

We believe in high-quality, impactful provision which makes a tangible difference to young people’s lives; our offer includes a wide range of personal, social and educational experiences delivered through both sessions and tailored 1:1 support. These include weekly group sessions, short courses/projects, PSHE style activity, holiday programmes, training opportunities, volunteering & social action, residential trips, employability workshops and industry engagement days.

Collaboration is at the heart of our approach. We work in partnership with schools, local authorities, charities, and national organisations to both reach young people and connect them to meaningful opportunities and wider support networks

Main Purpose of Job

The Youth Engagement Worker’s role is to create positive, safe, educational, and memorable experiences for young people on our programmes. Youth Engagement workers will lead, inspire and support young people to develop personal, social and educational skills through creative and developmental activities.

Youth Engagement Workers will lead a variety of youth programmes, sessions, assemblies, and community-based projects in both local schools and the wider community. These initiatives will focus on key themes such as life skills, personal and social development, teamwork and leadership, employability, youth voice, and social action. They will collaborate closely with local community groups, partner organisations, charities, and employers to create meaningful opportunities that support and empower young people, while contributing positively to the wider community.

Youth Engagement workers will need to be innovative and think outside the box. They will provide pastoral care, and deliver inclusive curriculum sessions, and skill development activities to groups and individuals. The role is suitable for a dynamic and confident person who has experience in leading, motivating, and supporting young people to successfully participate in positive programmes and activities.

Responsibilities

• Lead, inspire and motivate young people through positive, creative and developmental sessions and activities.
• Supervise and take responsibility for pastoral care and safety needs of the young people.
• Deliver centre-based, community, school, and outdoor/adventurous activities and sessions.
• Consider youth voice and involve young people in the planning and delivery of activities on offer, and ensure they are innovative and effective.
• Plan, design, adapt, and deliver assigned curriculum sessions which include reflective learning, facilitating workshops, and youth-led delivery. Ensure sessions are consistent with the project themes and youth work outcomes.
• Engage and build positive relationships with young people to provide effective support, mentoring and coaching on a one-to-one and group basis where needed. Support young people to work successfully and impactfully with key partners including community groups, schools, venues, employers and other providers.
• Use detached and outreach methods to engage and recruit new young people on to programmes.
• Support young people with challenging behaviour and ensure our code of conduct is upheld.
• Ensure all activities and sessions are adapted to include and meet the needs of all young people. Implementing inclusion support plans where necessary.
• To understand and comply with all policies and procedures in line with Trust and contractual responsibilities including the safeguarding of the young people, GDPR, health and safety and EDI.
• Support youth volunteers, young leaders and assistant youth workers to work positively with young people and follow Trust policies and procedures.
• Ensure all administration tasks are completed accurately and within allocated time scales including handling personal data, managing expenses and petty cash, safeguarding reporting and risk assessments.
• Participate in training sessions related to safeguarding and emergency response.
• Maintain accurate records of incidents, concerns, and actions taken.
• Report any safeguarding concerns promptly to the appropriate authorities or designated personnel.
• Work closely with the Manager, Coordinators, Youth Workers, Coaches and partners to support the young people on sessions. Ensure a united approach to delivering activities.
• Attend regular supervision sessions and compulsory training to enable all duties to be carried out effectively.
• Work with other BFCCST staff to develop youth voice, youth development programmes and employability activity across other BFCCST projects.
• Any other reasonable duties and responsibilities considered appropriate by the Senior Manager
• Work flexible hours including evenings and weekends when require.

The Selection Criteria

Essential

Qualifications and experience

1. At least one year’s experience of delivering positive activities with young people (either in a voluntary or paid capacity).

2. Youth Work level 2 or alternative equivalent experience

3. Experience of inspiring and motivating young people from a variety of cultural, economic and social backgrounds.

4. Experience of planning, leading and facilitating both large and small group sessions, and 1 to 1 activity.

5. A Safeguarding and First Aid qualification or willingness to complete training.

Skills, Knowledge, and ability

1. An awareness of current socio-economic issues and trends which may affect young people and youth employment in the locations we work in.

2. Ability to build relationships and work alongside stakeholders including schools, charities, employers, local council etc.

3. Able to be proactive and adaptable to manage challenging behaviour and support young people with inclusion needs.

4. Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection in relation to working in the community and youth work environment

5. Ability to regularly travel within the allocated work areas (Predominantly Ealing and Hounslow).

6. A willingness to work flexible hours as this role will involve evenings and some weekend commitments.

Desirable:

• FA level 1 or equivalent sports qualification

• Experience of working in partnership with young people or diverse community organisations to amplify youth voice.
• Experience of working with stakeholders such as professionals, community groups, schools to create opportunities for young people.
• Good knowledge of the local area and demographics (Hounslow and neighbouring boroughs)
• Alternative professional qualifications directly related to working with young people and children in a formal or non-formal setting
• Ability to adapt curriculum sessions to support young people with additional support needs
• Experience of, or a strong understanding of, how to effectively engage young people from vulnerable (e.g. homeless, young carer, etc) or underrepresented groups (women and girls, ethnic minorities), including those facing barriers to education, employment, or training.
• Previous experience of working with young people residentially.
• A full driving license and access to own car.

Personal Qualities:

• Good Emotional intelligence - Able to build a positive rapport, empathise and relate well to young people and children from a wide range of backgrounds and engage them in activities which support their development.
• Strong interpersonal & communication skills – ability to communicate with young people, parents, partners and staff effectively.
• Leadership and Team work - Ability to take the lead as well as work collaboratively as part of a team.
• Resilience -. Maintains a positive and proactive attitude to set backs, or challenging behaviour. Able to reflect on experience to support growth.
• Adaptable – Ability to work in a fast paced and demanding environment, responsive to changing situations

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

This role is a Regulated Activity role - please complete the Declaration of Offences Form

The Woodland Trust is looking for a Project Manager - Mourne Park on a fixed term contract until December 2029 to lead the work on the development and delivery of The National Lottery Heritage Funded project at Mourne Park.

The Role: 
•    This is a key role in The National Lottery Heritage Funded project at Mourne Park.  The Project Manager will be required to work on the development and delivery of visitor experience enhancement, countryside access and interpretation projects linked to conservation of Mourne Park’s natural and built heritage through woodland management, creation and restoration schemes.
•    The role will be responsible for the project management and budget responsibility, ensuring all Heritage Fund and Woodland Trust reporting and recording systems are up to date, work programmes are delivered on time across the programme.
•    You will direct the project team delivering all access projects, on site interpretation and in line with the Access & Interpretation Plans for the project.
•    You are responsible for fostering good relations with partners, contractors, interested organisations and individuals, local people, visitors and the media. Identifying, reviewing and meeting with potential partners who could assist the project to meet its objectives and whose objectives could be assisted by the project. 
•    This role is homebased within Northern Ireland and will require the successful candidate to regularly travel to Mourne Park and around Northern Ireland as required (with reasonable paid travel expenses).
•    This role is a funded fixed term role until December 2029.
•    This role will require an enhanced DBS check as part of our pre-employment checks.
•    This role is made possible thanks to The National Lottery Heritage Fund and National Lottery Players.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
•    Hands on experience in project delivery especially in complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget.
•    You’ll have experience in forestry or conservation land management experience, including experience of volunteer and community engagement.
•    You’ll be an inspiring leader, with experience leading teams and motivating colleagues to deliver projects on time and to budget.
•    You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively. 
•    You’ll know about delivery of access infrastructure construction and interpretation projects on public and private sites to build an enhanced visitor experience.
•    Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience. 
•    This role does require regular travel to and from Mourne Park and Northern Ireland. A full UK driving licence is required. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Travel expenses
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.  

Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on Thursday 2nd October and Friday 3rd October.

This is an exciting opportunity for someone passionate about creative health, co-production, and working alongside communities to deliver innovative approaches to mental wellbeing. You will manage delivery across multiple partners, lead co-production with young people and parents, and oversee evaluation and impact reporting.

We welcome applicants from diverse backgrounds and especially encourage applications from those who reflect the lived experiences of the South London communities we serve.

Join WIG as a Event Content Manager!

Introduction

Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society’s biggest issues?

About the opportunity

As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content.

You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation.

Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities.

This role is critical to our membership offer – all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics.

Responsibilities

Event content development

• Lead the content development and planning of your events programme across our themes, this includes:
  • Build compelling agendas
  • Craft key event outcomes
  • Curate engaging and thoughtful speaker briefings
  • Identify and acquire credible, expert speakers
  • Identify and draw in relevant audiences
• Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme.
• Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit.

High-impact delivery

• Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders.
• Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges.
• Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members.
• Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery.

Innovation, continuous improvement and collaboration

• Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction.
• Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy.
• Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio.
• Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members
• Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy.

Qualifications

Desirable not mandatory: Educated to degree level or equivalent experience

Competencies

• Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors.
• Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise.
• Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills.
• Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics.
• Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change.
• Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed.

Experience

• 4+ years’ experience of conference or content development preferably around policy or key business issues.
• Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser).
• Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation.
• Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology.
• Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value
• Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector.
• Deep interest and/or exposure in policymaking, U.K. economic development and government relations.

Role Overview:
We are working with a leading mission-led organisation who are seeking an experienced Senior Product Manager to take strategic ownership of their central digital platform.

This role will be pivotal in driving the next phase of website development, shaping its direction and ensuring it delivers measurable value for audiences and organisational goals. With a recently upgraded content management system (CMS) in place, the post-holder will oversee innovation, continuous improvement and future-focused product development, while managing a small team and working closely with internal stakeholders and agency partners.

This position is both strategic and operational, balancing user-centred design with organisational priorities such as revenue generation, membership, donations and wider digital engagement.

Key Responsibilities:

• Implement the interim website strategy and define future digital priorities.
• Develop and maintain a clear product roadmap aligned with organisational needs, audience expectations, and budget considerations.
• Use data, insights, and user research to guide product decisions and improve key user journeys.
• Champion best practice in digital experiences for fundraising, membership, and commercial activity.
• Own the product backlog, setting clear requirements, timelines and KPIs.
• Oversee the scoping, prioritisation and delivery of new features and improvements.
• Ensure smooth collaboration with external agencies and suppliers, securing high-quality and cost-effective outputs.
• Track product performance, monitor budgets, and ensure compliance with governance regulations (GDPR, PCI, etc.).
• Act as the central point of contact for digital product development across the organisation.
• Facilitate collaborative workshops, managing input from diverse stakeholders.
• Present progress, blockers and solutions at senior-level meetings, advocating for user-centred and evidence-based design.
• Communicate product priorities clearly across technical and non-technical audiences.
• Lead and support a team of three direct reports, setting clear goals and driving professional development.
• Foster a collaborative, inclusive, and innovative working culture.
• Role model organisational values, embedding diversity, equity and inclusion into digital product development.
• Manage digital budgets effectively, including forecasting, monitoring, and reporting.

Person Specification:

• Proven experience leading digital products in complex organisations (charity, cultural or mission-led sector desirable).
• Strong track record in defining and delivering product strategy and roadmaps.
• Expertise in SEO performance and digital growth strategies.
• Skilled in applying user research and analytics to shape decisions.
• Experience of Agile or blended delivery methodologies.
• Budget management experience, including forecasting and reporting.
• Ability to lead multidisciplinary teams and inspire collaboration.
• Strong supplier and stakeholder management skills, with the ability to influence at senior levels.
• Excellent communication skills, able to translate technical and strategic concepts for different audiences.
• Adept at balancing user needs, organisational priorities and technical feasibility.
• Skilled in setting and measuring KPIs to drive continuous improvement.
• Strategic thinker with strong operational delivery skills.
• Confident decision-maker, comfortable working at pace in a complex environment.
• Committed to inclusivity and ensuring digital products are accessible and representative.
• Passionate about digital innovation and the role of technology in delivering social impact.

What’s on Offer:

• A 12-month contract within a fantastic organisation.
• Hybrid working with 3 days per week in Central London office.
• A salary of £50,000 to £55,000 for the successful candidate.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Brief Description/Summary

As Patient Service Co-ordinator you will be responsible for managing referrals from our service users, who are all those affected by kidney disease in Wales, including children, youths, adults, and families. You will build and maintain constructive working relationships with people who use our services, people with kidney disease, carers, colleagues, and community networks

Our Patient Service Co-ordinator acts as a vital liaison, responsible for managing all referrals from our service users, identifying the support needed, facilitating appointments for peer support and counselling, communicating between patients, referrers, volunteer peer mentors and counsellors. Referring patients to internal services as well as external organisations. Other duties include providing general advice and guidance, developing links with external providers, organisation or individuals that can support our kidney community of Wales, administrative support include assisting accessing healthcare services, maintaining referral records, and resolving referral concerns to support efficient and effective care.

As Patient Services Co-ordinator you will also build relationships with Health Care Professionals to help raise awareness of our services, building our referral partners to ensure all patients are supported at the point of need.

Salary is Grade 1 to Grade 2, based on a 40 hour work week with paid breaks. It is also based on experience.