Internal communications lead jobs in lower clapton, greater london

About Us
The Royal College of Radiologists (RCR) is the leading membership body for doctors specializing in cancer treatment (Clinical Oncologists) and medical imaging interpretation (Radiologists). We support our members throughout their careers, enabling them to make a significant impact on patient lives.

Role Overview
As the Corporate Partnerships Lead within the RCR Learning team, you will be instrumental in securing additional income for the College through sponsorship and exhibition partnerships. Your primary focus will be on achieving sales targets and delivering exceptional service to expand our network of long-term partners.

Key Responsibilities

• Achieve Income Targets: Ensure financial goals are met through effective sales strategies.
• Product Knowledge: Develop a thorough understanding of RCR’s events and offerings.
• Sales Pipeline Management: Maintain and promote opportunities for sponsorship and exhibitions.
• Market Research: Conduct competitor analysis to enhance our offers and pricing.
• Negotiation: Lead negotiations to overcome barriers and secure sales.

Requirements

• Proven Sales Experience: Demonstrated success in meeting significant income targets.
• Market Research Skills: Ability to analyze market trends and improve existing offers.
• Negotiation Expertise: Experience in managing and pricing corporate sponsorships and partnerships.
• Commercial Acumen: Strong business sense to identify and capitalize on revenue growth opportunities.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Job Summary

Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.

You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations

This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.

We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.

Responsibilities

As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:

Client Support

• Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.

• Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.

• Triage communication to the relevant team member, where needed.
   

CRM & Data Management

Maintain the accuracy and integrity of our CRM (HubSpot), including:

• Keeping contact details up to date.

• Researching school term dates and contact information.

• Auditing pupil numbers and other key data.

• Building segmented databases for outreach to new markets.
   

Project Support

• Assist with content uploads and conduct basic technical checks.

• Support the planning and organisation of projects (e.g. filming, product launches).

• Research and source goods or services to support delivery.
   

General Admin

• Prepare and send occasional hard-copy mailouts.

• Handle post and support light finance admin, such as banking cheques.

• Provide flexible administrative support as needed across the team.

Place of Work

This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.

The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.

We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.

We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.

Person Specification

At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.

The kind of person we’re looking for:

Essentials – you are:

Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.

Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.

A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.

Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.

Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.

Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.

Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.

Desirable – it’s a bonus if you:

• Have experience supporting schools, education settings or customer service environments.

• Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.

• Have experience supporting content updates, light marketing tasks, or school-facing comms.

• Have worked in a small, fast-paced organisation where self-direction was essential.

We’re looking for someone who:

• Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.

• Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.

• Is confident taking the lead when needed – actively shaping processes and offering support.

• Values teamwork and collaboration, but can also work independently and manage their own time well.

• Understands that while systems are important, people always come first—how they feel in their interaction with you matters.

Circa £67,000 per annum

Fixed term from Monday 20th October 2025 (contract 10 - 12 months, EML cover)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) and the Soccer Aid team as Head of Soccer Aid (EML cover) working on the biggest celebrity football match in the calendar and UNICEF UK’s biggest broadcasted fundraising event. Since its inception in 2006, Soccer Aid for UNICEF has raised more than £121 million, helping to protect every child’s right to play. 2026 marks the 20th anniversary of Soccer Aid for UNICEF and the team has ambitious plans to mark this milestone, which this role will be pivotal in delivering.

Soccer Aid for UNICEF has become a highly anticipated annual televised fundraising campaign, and the Head of Soccer Aid is responsible for the operational delivery of the campaign, managing members of the core team to deliver income generating and brand awareness activations. The postholder brings teams together to ideate, influence and implement opportunities which will have a direct effect on the successful delivery and growth of the campaign.

You will know this is the right move for you because not only will our mission and values be meaningful to you, but you will also be an inspiring leader of teams and you will relish the opportunity to grow and develop the Soccer Aid for UNICEF campaign.

Act now and visit the website via the apply button to apply online.

Closing date: Sunday 13 July 2025.

Interview date: Thursday 24 July 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma. 

This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.

Description

 Key Areas of  Responsibility

Clinical strategy and plans for growth

• Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
• Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
• Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
• Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
• Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
• Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
• Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
• Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
• Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
• Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.

Delivery of Clinical Services

• Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
• Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
  • up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
  • robust assessment, formulation, treatment and ending processes
  •  robust partnership agreements with organisations referring people to TTI for clinical treatment.
• Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
• Maintain an appropriate clinical caseload.
• Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
• Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
• Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
• Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
• Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.

Quality Assurance and Evaluation

• Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
• Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
• Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
• Support the transition of TTI’s clinical team and associates onto client management software,  with a focus on good data, confidentiality and consistency of adoption.
• Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
• Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
• Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
• Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.

Clinical Risk and Safeguarding

• Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
• Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
• Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.

People Management

• Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
• Notice and respond appropriately to any performance management issues.
• Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.  
• Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
• Take up monthly external supervision provided by TTI.
• Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
• Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.

General

• Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
• Compliance with organisational policies and practices, and attendance at mandatory training.
• Any other appropriate duties as required by the organisation.

Personal Specification

 Essential Criteria

• HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
• Minimum 5 years post registration experience working within mental health services.
• Managerial and leadership experience
• Clinical experience across the life span of individuals
• Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
• Training in at least two UK NICE guidelines evidence based treatment for PTSD.
• Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
• Experience of developing and delivering training online and in person.
• Knowledge of risk management, safeguarding
• An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
• Understanding of workforce exposure to trauma or traumatic material and experience in staff support
• Evidence of post qualification development
• Training and supervisory experience
• Project management experience
• Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
• A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
• Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.

Desirable Criteria

• Experience of crisis response work
• Knowledge of languages or cultures of those we seek to support
• Lived experience of the issues reflected in TTI’s mission and aims
• Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005) 
• Experience of working in the charity sector or international development sector in the UK or internationally
• Experience in facilitating critical incident response sessions and reflective practice

Qualifications

• Doctorate in Clinical Psychology (DClinPsy)
• Doctorate in Counselling Psychology (DPsyc)

WHAT WE CAN OFFER YOU:

• 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
• 3% Employer Pension contribution
• Commitment to staff wellbeing as a trauma informed organisation
• Commitment to personal and professional development
• Flexible working to fit your personal circumstances
• Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows

About Resource Futures

We want to create a future where organisations, people and communities can thrive, and rebalance their relationship with material resources.

Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.

The opportunity

The Partnerships Lead will act as Project Manager for the community strand of Together for Tomorrow, a five-year National Lottery-funded programme supporting grassroots climate action across Devon. Working in close partnership with Libraries Unlimited, you will coordinate delivery across libraries and grassroots groups, supporting communities to develop practical climate initiatives and helping libraries become active sustainability hubs.

You will lead on toolkits, training plans, outreach and focus groups, while also supporting monitoring and reporting. The role blends strategic coordination with hands-on delivery, ensuring the programme is inclusive, locally rooted, and aligned across all partners.

This role sits within the CAG (Community Action Groups) Devon team, a network that supports community groups to take action on reuse, repair, food waste, composting, biodiversity and wider sustainability issues. CAG provides the tools groups need to thrive, including training, resources, and opportunities to connect with others.

What you will be doing

Project, people and partnership management

• Acting as project manager for the community strand of Together for Tomorrow, overseeing planning, coordination, and delivery.
• Building and maintaining partnerships with libraries, grassroots groups, and underrepresented communities.
• Recruiting and line managing the Project Officer, who will be supporting project delivery. Working closely with the CAG Devon team to align community support and delivery models across the network.

Community development and delivery

• Helping new community groups to form and supporting existing ones to grow, diversify, or expand their climate action work.
• Facilitating focus groups and community consultations to shape project delivery and ensure activity is insight-led.
• Delivering a targeted promotion and outreach plan, with a focus on ‘deep dive’ areas and engaging underrepresented communities.

Reporting and learning

• Contributing to the development and implementation of the project’s monitoring and evaluation framework.
• You will lead on monitoring and quarterly reporting (including financial), ensuring that CAG team and wider community partners meet agreed targets.
• Acting as an ambassador for the project, sharing insights and learning to support continuous improvement and knowledge exchange across the sector.
• Carrying out any other duties required of the role.

The essentials

• Strong project management skills, able to plan, coordinate and deliver complex work with multiple partners.
• Excellent communication and relationship-building skills, with the ability to work collaboratively across sectors.
• Experience in community development, supporting new and existing groups.
• Skilled in engagement and facilitation, including focus groups, workshops, or public consultations.
• Strong organisational skills, with experience of balancing coordination with delivery.
• Experience of monitoring and evaluation and producing project reports.
• Comfortable working both independently and as part of a remote team.
• Commitment to inclusive, community-led climate action.
• Able to travel regularly across Devon.

Great to haves

• Familiarity with the CAG Devon network or experience working in community-led climate action in Devon.
• An understanding of the voluntary sector and environmental players across the County, at a strategic and local level.
• Experience developing toolkits, training, or learning resources for community or volunteer use.

Benefits

• Embedded flexi working culture.
• 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
• Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.
• Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
• Enhanced maternity and paternity pay.
• Enhanced sick pay.
• Scottish Widows pension plan – the company will match up to 7% of your contribution.
• Group life assurance cover.
• Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.
• Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
• A cycle to work scheme for all and on-site showers at the Bristol office.
• Home and tech scheme – costs at Currys and Ikea spread across 12 months, and up to 10% savings.
• On-site charging points for electric vehicles at the Bristol office.
• Paid professional membership such as CIWM or IEMA.
• An opportunity to become a company member, contributing to decision making and the future direction and success of our business.
• Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
• Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
• Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
• Two annual team activity days, each followed by evening socials.
• Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
• Accessible central Glasgow office close to local public transport links.
• An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Make a meaningful impact through people focused change and engagement.

​

Are you passionate about creating exceptional workplace and volunteer experiences? Do you have the expertise to guide organisations through change with empathy, clarity and connection? If so, we’d love to hear from you.

We’re looking for a Senior Engagement & Change Officer to help bring Samaritans’ internal engagement plan to life, supporting how we communicate, engage and inspire our staff and volunteers across the UK and Ireland. You’ll play a vital role in shaping our internal culture and driving positive, inclusive change across the organisation.

Working alongside key stakeholders, including senior staff and volunteer leaders, you'll be responsible for developing and delivering impactful internal communication plans to support key projects and campaigns, helping us explain changes, showcase achievements, share stories and save lives.

​

About the Contract​

• 12 month fixed term contract
• £38,000 to £42,500 per annum depending on experience plus benefits
• Full time (35 hours per week)
• Hybrid working - linked to our Ewell (Surrey) office with home and office working
• Office based working encouraged as a minimum of 2 days per month
• We are passionate about flexible working, please talk to us about your preferences.
• Due to the urgency of this role, we are ideally looking for someone to join us as soon as possible. We are unable to consider individuals with more than a one month notice period.

​

About the Role​

• Lead change engagement – Provide expert change management support for key cross-organisational projects, ensuring our people feel heard, informed and involved.
• Engage and connect – Support the delivery of our internal engagement plan, ensuring volunteers and staff across all locations are kept engaged and connected.
• Listen and act – Help manage our biennial engagement surveys, delve into the results, and project manage the follow-up actions that truly make a difference.
• Create compelling communications – Write and coordinate thoughtful, clear and inclusive internal communications that support key changes and build trust.
• Build capability – Support colleagues in developing their own communication and engagement skills, helping us embed good practice across teams.
• Champion collaboration – Work closely with senior leaders, teams, and volunteers, including the Executive Leadership Team and Board members – to keep engagement aligned with our values.​

Full job description available here. ​

About You:​

To be successful in this role, you’ll need:​

• Experience managing change and engagement projects, ideally across complex organisations.
• Strong stakeholder management skills, with the confidence to work with senior staff and volunteers.
• A genuine commitment to positive staff and volunteer experience, diversity and inclusion.
• Excellent written and verbal communication skills, able to adapt tone and style.
• Comfortable managing multiple projects in a fast-paced environment.
• A proactive, well-organised and solutions-focused approach.
• Experience working in a charity or not-for-profit setting, and/or with volunteers, would be beneficial.​

Why Join Us?​

At Samaritans, we believe fewer people should die by suicide. You’ll be at the heart of a nationally recognised programme, working in a supportive team committed to evidence-based, compassionate change. Your work will directly contribute to saving lives and supporting people in crisis.​

Working at Samaritans​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

Being Inclusive ​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. ​

Application ​

We’re moving faster than usual for this role because it’s critical to our current work. While this isn’t our usual approach, on this occasion we may need to interview candidates ahead of the closing date. We value your time and interest in our cause and in this case, we recommend only applying if you are able to start quickly, and are also available to attend virtual interviews in the weeks either leading up to or immediately after the closing date for applications.​

If this sounds like the opportunity for you, please upload your CV and answer the questions in the application. Applications will close at midnight on Thursday 3 July 2025, with video interviews currently scheduled to take place w/c 7 July – or earlier, if suitable applications are received before the closing date.​

We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. Your written and verbal communication skills need to be of a high standard for this role and we want to see your style and personality really shine through in your responses. While it’s important that your application stands out from the crowd, we also want it to showcase you and your strengths – not that of a chatbot!

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Strategic Marketing Planner’ to join its award-winning Marketing division on a permanent full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job purpose:

• Be a catalyst for change, driving robust data-driven, audience-led and integrated approaches to marketing decisions and plans. 
• Drive planning excellence across the marketing teams, and cross-organisational initiatives requiring marketing support, to increase collaboration and build marketing capability.
• Lead on the audience and supporter insights programme, and work with key internal stakeholders to ensure the insights support the work of teams across the organisation in their own strategic planning.
• Develop the IRUK brand strategically to continually grow brand awareness, engagement and relevance.

The successful candidate must have:

• Proven experience of managing marketing teams/projects and/or managing brands, working across a range of projects for multiple audience groups.
• Experience of running marketing campaigns and/or developing content geared towards the British Muslim community.
• Experience in leading audience research projects and translating insights into actionable marketing strategies.
• Significant experience in audience segmentation strategies and personalisation to maximise on marketing performance.
• Experienced in interpreting data to make marketing decisions.
• Hands-on experience of using project management tools such as Asana.
• Experienced in relationship and stakeholder management.
• Ability to build collaborative relationships, communicate effectively and influence a wide range of individuals both internally and externally.
• Significant experience of managing and motivating agencies to drive maximum value from relationships.
• Understanding of charity sector marketing.
• Experience of developing and managing annual plans.
• Good understanding of KPIs and marketing metrics.
• Excellent written and verbal communication skills.
• Solution focused in the face of challenges.
• Superb attention to detail.
• Ability to communicate highly technical and complex information and requirements. relating to marketing to non-specialist management and internal stakeholders to gain buy-in.  
• A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.
• Excellent knowledge of the creative process from start to finish.
• Excellent knowledge of all marketing channels, both online and offline.
• Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries.
• A confident collaborator, able to influence and build positive working relationships
• Outstanding organisational skills, able to manage multiple priorities and respond quickly to last minute changes.
• Flexible and adaptable – responding positively to change.
• A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 23rd July 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

We are seeking a skilled and organized community activities coordinator to manage the Afghan component of our new project covering Islington, Camden, and wider London areas. The Afghan Activities Coordinator will play a crucial role in supporting Project Manager and ensuring the successful project implementation and delivery of high quality activities for young Afghan refugees and their families. You will develop and maintain effective stakeholder relationships, find new partnerships and assist in develop projects plans.

We're looking for someone who is passionate about supporting refugee children and their families in local community. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each young person has different levels and types of support needs.

Responsibilities:

Project Planning and Execution:

-Assist in developing project plans, timelines and budgets

-Coordinate project activities and ensure they are executed according to plan

-]onitor project progress and report any deviation to the project manager.

-Provide regular update and reports to the project manager, project team and overall organisation.

Communication and collaboration:

- Facilitate communication between project team members, stakeholders and beneficiaries

-Organise and lead project meetings, documenting key decisions and actions points

-Collaborate with cross-functional teams to ensure alignment and smooth project flow

-Preparing project briefings, presentations and producing inputs for project communication products, website, social media etc.

Documentation and Reporting:

-Maintain accurate and up-to-date project documentation.

-Generate regular progress reports for internal and external stakeholders

-Track and manage project risks, issues, and dependencies.

Resources Management

-Coordinate project resources allocation to different activities and tasks

-Work closely with team members and project partners to ensure they have the necessary tools and information to meet project deadlines

Quality assurance:

-Support the implementation of quality assurance processes

-Conduct regular reviews to ensure project deliverables meet established quality standards

-Identify opportunities for process improvement and efficiency

Qualifications: Essential:

-Proven experience working with children refugee communities or in a similar role

-Bachelor’s degree education, migration studies, project management or other relevant social science studies Strong organisational and time management skills

-Excellent written and verbal communication skills

-Proficiency in project management tools and software

-Ability to multitask and prioritise in a dynamic work environment.

-Detailed oriented with focus on quality and accuracy.

Desirable:

-Experience of UK’s education system

-Experience working with youth and migrants communities with focus on mental health and social well-being support

-Able to communicate in Farsi and Pashto languages.

-Experience of working with Afghan refugees is highly desirable

1. Brief job description

Role: Grants Officer
Salary: £25,500 - £30,000 depending on experience
Holiday allowance: 25 days per annum plus UK bank holidays
Contract type: Permanent
Probationary period: Three months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager
Line manager: Grants Manager
Start date: Monday 18 August 2025
Application closing date: 23:59 (BST) on Tuesday 1 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

2. About Save the Rhino International – leading the charge!

At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.

We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.

Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.

Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2025, we raised c. £3.4 million in support of our conservation partners in Africa and Asia.

3. About the role

Please note that this is a new role at Save the Rhino, which offers the chance to help raise vital funds for rhino conservation efforts in Africa and Asia. The Grants Officer will report to the Grants Manager, who in turn reports to the Grants Lead.

Raising funds for specific rhino conservation field programmes and projects in Africa and Asia is a key part of Save the Rhino’s work. In the financial year 2024-25, c. £2.6m in grants were made in response to donor-funded proposals that were drafted by the grants team. Producing good proposals and credible budgets depends on close liaison with Save the Rhino’s partners in the field to understand the issues that need to be addressed and the proposed approaches to tackle them. Receiving repeat grants from donors depends on consistently providing high-quality, relevant and timely reports that analyse the impact of the grants, as well as developing relationships with the donors built on mutual trust and understanding.

As part of Save the Rhino’s grants management team, the Grants Officer will benefit from the opportunity to learn about rhino conservation in the field, and best practice fundraising. The primary focus of the role will be to support the Conservation and Fundraising teams by drafting narrative and financial reports on grants from individuals, companies, grant-making trusts and foundations, zoos, and governments. In addition, the Grants Officer will also participate in internal and external discussions about project design, monitoring and evaluating impact, and help provide content for Save the Rhino’s website, print, and social media.

Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential.

4. Key responsibilities

The primary responsibilities of the Grants Officer are to support the Grants Manager and Grants Lead, including:

Programme-facing

• In discussion with field programme partners, help develop project proposals and budgets that can be pitched to potential funders
• Set up report templates for grant recipients to complete
• Assist with monitoring and evaluating grant impact
• Support Save the Rhino’s annual risk assessment process, which involves due diligence of the recipients of our grants

Donor-facing

• Thank the donors of donations for specific programmes or projects of less than £1,000 made to Save the Rhino
• Adapt quarterly / biannual / annual grant reports from field programmes or projects, produced by the Grants Manager and/or Grants Lead, and tailor them to each donor’s requirements
• Manage grants from funds raised by the ForRangers initiative, including liaison with the ForRangers Advisory Board, and communicating the impact of those grants to participants in the annual ForRangers Ultra marathon
• Respond to donors’ requests for images, information, rhino facts etc. on request

Internal

• Participate in and minute weekly meetings to discuss news and priority needs from our partners in the field, grant management and reporting, grant application opportunities, communications opportunities etc.
• Provide compelling copy and images for Save the Rhino’s Communications team to produce content highlighting rhino conservation progress and the impact of donors’ grants
• Ensure all supporter and partner activity is accurately recorded in Save the Rhino’s database (Salesforce) and used effectively for relationship management
• Manage administrative tasks, including creating invoices, and tracking income and expenditure against the budget
• Uphold General Data Protection Regulation, data protection, and fundraising best practice to ensure that Save the Rhino’s fundraising is ethical, inclusive and legally compliant

General

• Participate in organisational monitoring, evaluation and learning processes
• Contribute to achieving organisational financial targets and return on investment
• Support the team with ad hoc event logistics, including, but not limited to, evening cultivation events, London Marathon, etc.
• Contribute to building broader team culture
• Other tasks as needed and consistent with role
   

5. Person specification

Essential skills / experience:

• Excellent oral and written communication skills, high attention to detail and fluency in English
• Experience of writing reports and communicating effectively with a range of external audiences
• Strong excel skills
• Excellent time-management and ability to prioritise workload to meet tight deadlines in a busy team
• Ability to be flexible, enthusiastic, self-motivated and self-confident, working both independently and as part of a team
• A degree in conservation / biology / zoology or related field

Desirable skills / experience:

• Experience of working with people from different backgrounds and cultures, and/or in different countries
• Knowledge and understanding of African and Asian rhino conservation
• Experience and success in applying for and managing grants from individuals and grant-making organisations
• Experience with fundraising / customer-relationship management databases

6. Protecting your data

Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.

Ideally with at least two years’ experience in an events role, your experience will help us deliver high-impact events that generate significant income and build relationships across our philanthropy and partnerships programmes. 

With the support of the Head of Events, you will be responsible for all aspects of event planning and delivery — from liaising with venues, suppliers, to managing guest lists and overseeing procurement.

The role requires you to be a highly organised team player with excellent time management skills and a methodical, detail-oriented approach. 

You’ll also work with a wide range of stakeholders including trustees, patrons, ambassadors, corporate partners, and internal teams — and should feel confident and professional in doing so. On occasion, you may also provide on-site support to our Wish Community Events Team in delivering beneficiary-facing events. 

The post holder will also play a part in researching and creating plans for new special events to build on our success, with a view to extending the contract should; they become viable.

This is a rewarding opportunity to be part of a passionate and driven team, with the chance to grow your skills and experience while delivering exceptional events that have a real and lasting impact. 

We are seeking a dynamic and skilled PR & Media Officer to join our team. This role requires a creative thinker with excellent communication skills who can manage media relations and promote our initiatives through various channels.

Responsibilities

Press

• Field enquiries from stakeholders including journalists and police forces
• Write press releases and media statements and share these when appropriate via digital & social
• Support the team with the rewards process and promotion
• Draft assets for press
• Be part of the on-call rota system currently 1 week in 7 (training and support provided)
• Effectively manage Vuelio to manage the daily tagging, produce media reports demonstrating PR coverage for all campaigns in a timely way.

Digital

• Develop and update content for website news pages and social media platforms
• Spot trends and advise the team regarding innovative new ideas for PR & Media to share with the team

PR and Publications

• Produce, edit and distribute updates and materials for external and internal audiences, dealing sensitively with those whose personal experiences might be featured
• Provide communications support for regional managers along with other internal staff and teams in addition to police and business development campaigns
• Manage external freelancers and agencies as needed to agreed deadlines and budgets
• To lead on editing, co-ordinating and organising the editorial, design and production of corporate publications
• Ensure all publications are in line with brand and changing needs of the charity and to be delivered in a timely via post and digitally.

Brand

• Ensure Crimestoppers consistent branding is used along with the style and tone of voice
• Manage on a weekly basis the brand inbox queries
• Extend the network of journalists both regionally and nationally
• Plan/create multi-media communications material

Experience

• Minimum 2 years experience working in media relations and PR or related fields (Essential)
• Client, journalist and/or supplier management (Essential)
• Experience of PR & Communications software (e.g. Vuelio) (Essential)
• Digital & Social Media experience (Essential)
• Excellent written communication skills online and offline (Essential)
• Strong organisational, time management and prioritisation skills (Essential)

If you are a motivated individual looking to make an impact through effective public relations, we encourage you to apply for this exciting opportunity as a PR & Media Officer. For full details, please see our website.

To apply, please submit a CV and covering letter.

Job summary including context
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes.

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.

About the role
Over the next five years, we’re embarking on an ambitious strategy to grow our fundraising income from around £1 million to £1.7 million. Alongside this, we’re investing significantly from our endowment to expand our campaigning, services, digital capabilities, and core infrastructure.

To help drive fundraising, we’re creating a new senior role: Supporter and Community Engagement Lead. This role will lead our supporter-led fundraising—covering regular giving, digital fundraising campaigns, community fundraising, and legacies—with a focus on expanding our donor base, improving supporter experience, and developing new, insight-led fundraising products.

We know there’s increasing demand from supporters and partners for more creative and meaningful ways to engage with our work. This strategic role brings the expertise and capacity needed to meet that demand—boosting engagement from current supporters and enabling us to reach new audiences.

This is a forward-facing role, ideal for someone who brings fresh thinking, strong external networks, and a deep understanding of sector trends. We’re looking for someone who loves working collaboratively across internal teams and can manage external partners/suppliers to develop bold, insight-led fundraising campaigns that grow income and deepen impact.

This role will work closely with Communications, Campaigns, and Research to ensure our fundraising and mobilisation plans support each other. You will work collaboratively to develop content that supports fundraising, and ensure that fundraising supports our digital engagement goals. This role will partner closely with the Services, Voice & Involvement team to actively involve young women in fundraising, making sure their voices, experiences, and stories are at the heart of how we inspire support and shape our fundraising strategy.
 

EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team.

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home.

We offer:

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid
• 2 annual wellbeing days
• Annual discretionary organisation Christmas closure (25th December – 1st January)
• 5% pension contribution
• Employee Assistance Programme
• Learning and development budget
• Flexible working which is fully embedded in our working culture

Deadline to apply Friday 4th July 5pm
You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants.

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Communication and Resources Specialist in our Baby Friendly Initiative team.

In this role you will support the reach and impact of the programme across the UK. You will oversee production of all written materials and manage our digital presence and resources, including maintaining the website, elearning system and managing regular email newsletter mailings.

Collaborating with colleagues, you will ensure resources and training materials are accurate, up to date and appropriate for our health professional audience. Strong writing and communication skills are essential, as you will liaise with various stakeholders internally and externally.

You should have proven project management skills and the ability to meet tight deadlines.

Closing date: 9am, 3 July 2025.

Interview date:   w/c 14 July 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. 

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Please note we may amend this statement according to the diversity within your team - please discuss this with your resourcing manager if you think this applies to you.  

Qualifications/ skills: CIPD qualified or equivalent professional HR qualification (Level 5 or above)

Time: Minimum 12 up to 16 hours per week. Can be worked flexibly but there are some essential meetings on a Monday. 

Where: Remote - UK based. Two team days per year in London / South East or online. 

Salary: £35,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure.

Deadline to apply: 11th July 2025

Estimated start date: September 2025

Role overview

This HR Lead role will support a unique, employee-owned, self-managed organisation. You'll play a key part in ensuring the smooth running of HR practices, advising on employee relations, and contributing to a positive, self-directed work environment.

As a self-managed organisation HR is distributed between a number of different roles. You will be working alongside our Organisational Development Lead, Training & Development Lead, Compliance Lead, HR Support, Onboarding/Offboarding Lead, Team Companion and the leadership team.

As this is a new developing role, the responsibilities listed in the Job Description are areas where Chiltern has identified HR expertise is needed at this current point in time. This gives the role holder the opportunity to further develop and shape this area of our business.

Key duties include advising on employee relations, supporting self-managed teams, and promoting a culture of continuous improvement and employee ownership, and you'll also work closely with individuals to ensure HR policies are adhered to, individuals feel empowered and engaged and that the organisation's culture aligns with its values in the delivery of HR practices.
 

Accountabilities

Responsibilities will include but are not limited to:

1. HR Strategy & Organisational Development

• Collaborate with the leadership team to drive the organisation’s People Management Strategy

• Devise and deliver HR projects to improve business efficiency and effectiveness

• Lead succession planning initiatives across the organisation

• Horizon scan for emerging HR practices and employment law developments

2. HR Policy, Compliance & Risk Management

• Develop and maintain HR policies, procedures, and the Employee Handbook to ensure legal compliance

• Ensure compliance with UK employment law across all HR functions

• Lead on:

  • Third Party Risk Policy

  • Equality Impact Assessment Policy

  • Stakeholder Engagement Policy (ensuring service user perspectives are integrated)

• Monitor adherence to internal policies, including whistleblowing, grievances, and dignity at work

• Audit EDI data bi-annually and create strategies to promote diversity and inclusion

3. Employee Relations & Case Management

• Providing advice and leading on the process for :

  • Grievances

  • Disciplinaries

  • Bullying, harassment, and capability issues

  • Redeployment and redundancy

• Lead meetings prior to disciplinary sanctions in collaboration with our HR administrator

• Mediate disputes and facilitate conflict resolution within the context of HR discussions

4. Compensation and Benefits

• Developing and maintaining salary structures

• Conducting salary benchmarking and market analysis

• Overseeing annual salary reviews

• Ensuring compliance with pay equity laws

5. Recruitment, Onboarding & Talent Management

• Oversee advertising and attraction strategies

• Support onboarding processes to aid efficiency

• Review terms and conditions, contracts, and engage with external advisors as needed

6. Attendance & Performance Management

• Manage absence cases including statutory and contractual entitlements

• Support the leadership team with performance and attendance-related challenges

7. Systems & Process Improvement

• Maintain and enhance HR systems, ensuring lean processes and the integration of e-systems

• Regularly review and improve the Staff Portal alongside our Training & Development Lead

8. Equality, Diversity & Inclusion (EDI)

• Stay updated on EDI legislation and best practice

• Support the organisation in being legally compliant, culturally relevant, and innovative in its EDI approach

• Lead data audits and present an equal opportunities review every two years

9. Professional Development & Networking

• Engage with local HR support networks, including CIPD and ACAS

• Maintain continuous professional development (CPD)

• Be an active member of Social Enterprise UK HSC HR group and attend relevant meetings

Person specification

We are looking for an efficient, well-organised, friendly person to join the team with the following qualities:

• CIPD qualified or equivalent professional HR qualification (Level 5 or above)

• Experience in a generalist HR role, including employee relations, policy development, and HR project delivery.

• Experience working on or leading Equality, Diversity and Inclusion (EDI) initiatives.

• Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels

• Confident facilitator and leader of sensitive meetings and discussions, with a culture of care

• As this is a hands on role, a high level of organisational skills and the ability to manage multiple priorities and projects simultaneously is needed

• Commitment to fostering an inclusive, respectful, and supportive work environment

• Demonstrate flexibility and adaptability, with the ability to adjust to changing priorities and respond effectively to new or unforeseen challenges.

Job benefits

A key benefit in working for Chiltern is being a part of a forward thinking employee owned team, where our culture celebrates and values the voice of each individual.

Staff members benefit from a flexible working environment, creating a personal schedule based around the requirements of the role.

Ultimately, at the heart of what we do is our value of ‘care’, which is felt strongly across the team.

Additional benefits include:

• Flexible working

• 32 Days (FTE) per annum annual leave allowance (including bank holidays)

• High street discount shopping portal

• EAP package - access to confidential support and wellbeing services

About Chiltern Music Therapy

Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.

Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.

How to apply

To apply, please apply with your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role. 

We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.

We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.

For more information about Chiltern Music Therapy please visit our website.