Internal communications volunteer volunteer roles in birmingham

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.  

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Editing cntent  

• Scheduling content  

• Knowledge of admin programs including spreadsheets and outlook 

• Organised  

• Adaptable  

• Willing to learn and develop  

• An individual with a creative mindset 

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

We are looking for 3 experienced creative content writers who will enjoy planning, updating and delivering the content for our website, members magazine as well as other digital and print materials. We are looking for 3 skilled professionals who can write compelling and persuasive content, who will help ensure a consistent tone across all our digital and printed communications to promote awareness and engagement.

We deal with a wide range of people and professions, which means that it can be difficult to consistently communicate with everyone effectively. Therefore, a communication and marketing volunteer will help to market our projects, services and the condition more widely than we are currently able to do. This includes creating and helping to distribute marketing materials, creating content for the Burning Nights CRPS Support website and helping us create and develop a communications and marketing strategy.

Key Tasks and Objectives

• Copywriting: Create well-written and compelling copy for use on our website, members magazine, leaflets, one-page/fact sheets, fundraising/promotional materials and in our membership packs
• Case study writing and storytelling: Help communicate our impact via stories and case studies that we can use on our website, in marketing materials, or for our fundraising materials
• Web copywriting: Create and update engaging content for our website that adheres to our brand
• Communication materials review: Review our existing communications materials. Recommend edits that will provide us with consistency in writing style and tone, accurate spelling and grammar, and a clear and engaging voice for our organisation. Evaluate the way we communicate with volunteers, members of the public and helping us to develop better ways of doing this
• Social media snippets - create information and case study snippets for the various social media platforms
• Press Releases and any content that could be used in different channel
• Annual Review/Brochure writing: Create or update copy for a brochure or our annual review, highlighting our impact current and potential stakeholders

Be the Voice of a Movement

RANGER CADETS is abrand new start up uniformed youth work organisation dedicated to preparing young people for life. Through service, ceremony, community, and structured training, we help cadets grow in confidence, resilience, and pride. Now, we’re seeking a visionary Communications & PR Lead/Manager to share our story, raise our profile, and build the partnerships that will sustain our mission.

Your Mission

As Communications & PR Lead / Manager, you will:

• Create a buzz of excitement around Ranger Cadets, inspiring young people and volunteers to join.

• Tell our story with clarity and resonance across social media, press, and community platforms.

• Raise awareness of our mission, values, and impact, ensuring Ranger Cadets is recognised and celebrated.

• Build key partnerships and potential support, connecting us with organisations, funders, and allies.

• Shape our public identity, ensuring every message reflects our ceremonial dignity and communal spirit.

Why This Role Matters

Every movement needs a voice. Your leadership will ensure Ranger Cadets is not just seen, but remembered. You’ll be the architect of our narrative, turning moments into stories, stories into partnerships, and partnerships into legacy.

What You’ll Gain

• The chance to craft a communications legacy that inspires generations.

• Experience in PR, media, and partnership building, transferable across sectors.

• The joy of seeing awareness grow and support flourish because of your work.

• Belonging to a close-knit team that honours tradition while preparing youth for the future.

Who We’re Looking For

• A leader with passion for storytelling, communications, and community impact.

• Someone who thrives on building excitement while keeping dignity and clarity at the core.

• Experience in PR, communications, or partnership development is welcome — but vision, commitment, and heart are essential.

Step Forward

This is more than a role. It’s a chance to be the voice of Ranger Cadets, inspire community, and prepare young people for life.

RANGER CADETS

#PreparedForLife

Unify Giving CIC – UK Based

Unify Giving is building more than just a platform — we’re building a movement around tech for good and social impact. We need a Community Builder to help us connect and grow that movement both inside and outside the organisation.

What you’ll do

• Support our volunteers: keep in touch, share updates, and make sure people feel connected and valued.

• Spot social impact leaders on LinkedIn, Slack, Discord and beyond — and invite them into our Tech for Good Unify Giving channel.

• Grow our community: help us build an online space where people working in social impact and innovation can connect, share, and support each other.

• Create opportunities for conversation: organise community calls, and help set up a podcast with our founder, Matt, interviewing other Tech for Good founders and innovators.

Why this is for you

• A chance to be right at the centre of the UK’s growing Tech for Good community.

• Build your skills in community management, partnerships, and social impact networking.

• Minimum 5–10 hours per week, for at least 3 months.

• A role with variety: part people, part digital, part creativity.

Who we welcome
No age limits, no “perfect CV” required. If you’re passionate about social impact and love bringing people together — online and offline — this could be the challenge for you.

�� If you’ve ever wanted to build a community from scratch, this is your chance to do it while making real impact.

Learning Volunteer

Are you creative? A great communicator? Would you like to use those skills to equip others our fight for home?

Information about the role

You’ll be helping develop new, engaging and inclusive learning content for Shelter and Shelter Scotland Volunteers. You’ll also be identifying any improvements that can be made to existing learnings and support in completing agreed upon updates.

Location: remote/home-based

Suggested contribution: 1 day per week (which can be flexible around your commitments).

Availability: volunteering will take place at a time that suits you, ideally within Monday-Friday, 9am – 5pm but there is flexibility.

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include:

• Design engaging and inclusive training for Shelter and Shelter Scotland volunteers. This will be on topics chosen by the Volunteering Team and aligned with their best practice guidelines.
• Communicating with appropriate subject matter experts in Shelter/Shelter Scotland.
• Collaborate with members of the Volunteering Team to ensure the goals of the learning are achieved and implement any feedback on the learnings.
• Use the volunteer database, Better Impact, to create learning.
• Seek opportunities to improve existing learning content.

This role fights the housing emergency by equipping fellow Shelter and Shelter volunteers with the skills and knowledge to achieve our strategic goals.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

• Experience of designing or creating learning content, it can be gained this experience, whether it was through work or other volunteering.
• Basic IT skills.
• Able to collaborate well with a diverse group of people.
• A passion for fighting the housing the emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• You will be provided with full training on using our volunteering database ‘Better Impact.’
• You will be provided with the contacts and information relevant to each piece of learning you are creating/editing.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Role Description

As the helpline volunteer, you will be providing support to those that have experienced sexual violence and provide emotional support and information around our services. You will help empower our callers to make their own decisions and provide them with a space to talk about how they feel .

Benefits

As part of this role, you will have the opportunity to

• 8-week training around the impact of sexual violence on survivors

• Increased confidence and interpersonal skills

• You will be part of a support wider team with North London Rape Crisis

• Play a pivotal role in delivering services.

• Gain hands on experience in a dynamic charity working in the Violence against Women and Girls (VAWG) Sector.

• Work as part of a feminist organisation.

Skills and Qualifications Required

An understanding of the issues faced by survivors and a desire to build on this.

• Excellent interpersonal and communication skills

• Approachable and empathetic

• Non-judgemental.

• Ability to maintain confidentiality.

• Reliable, flexible with good time management

• An interest in sexual violence and its impact on women and children.

Training Opportunities

Volunteers will be able to access Solace Women’s Aid’s induction and internal volunteer training programme. Full support will be given to help volunteers understand and carry out any aspect of the role as appropriate. You will also receive an 8 week training with North London Rape Crisis.

Volunteer Graphic Designer

REMIX: Rewriting the Story of Youth Potential in London

Are you a visionary designer who believes in the power of visuals to change lives? Join REMIX—a bold new youth charity transforming futures across London. We’re on a mission to remix the rhythm of London, and we need your creative fire to help us do it.

What You’ll Help Create

Your designs will be the heartbeat of our movement—seen, felt, and remembered. We need:

• Social media posts that stop the scroll and spark action.

• Website visuals that welcome, inspire, and inform.

• Roller banners that shine at events and outreach stalls.

• Booklets and brochures that tell our story with dignity and impact.

• Internal documents that energize our team and volunteers.

Why It Matters

In London, too many young people are held back by their postcode. REMIX exists to change that—through Mentoring, Life Skills, and Personal Development programmes that unlock potential and restore hope. Your designs will help us:

• Attract vital funding.

• Recruit passionate volunteers.

• Reach young Londoners who need us most.

Who We’re Looking For

• A designer with flair, empathy, and a sense of purpose.

• Comfortable with Canva, Adobe, or similar tools.

• Able to work collaboratively and meet deadlines.

• Open to feedback and passionate about youth empowerment.

What You’ll Gain

• A chance to shape a movement from the ground up.

• Portfolio-worthy projects with real social impact.

• Creative freedom within a supportive, visionary team.

• The joy of knowing your work is changing lives.

Let’s remix the rhythm of London—together.

REMIX

Youth Charity

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

About YAUK

Youth Advantage UK is a charitable organisation that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Provide support to the DCEO on matters of urgency and importance to the organisation.
• Manage the agenda for meetings the DCEO holds ensuring all actions are allocated for actioning
• Sign post management across the organisation as required
• Handle multiple tasks and priorities simultaneously
• Organizing and coordinating meetings, appointments, and events to ensure efficient time management for the DCEO
• Handling Communications: Acting as the first point of contact for the DCEO, managing correspondence.
• Preparing reports, presentations, and other documents needed for meetings and decision-making.
• Assisting with various administrative tasks such as record-keeping and office management.
• Coordinating specific tasks as assigned by the DCEO
• Acting as a bridge between the DCEO and other senior management, ensuring smooth communication

Requirements

• Excellent communication skills.
• Excellent organizational skills.
• Experience in fast-paced environments.
• Good IT skills.
• Ability to use remote systems.
• Ability to engage with others well.
• Good people skills.

Benefits

• This is a UK-based, 100% fully remote and flexible role.
• Supportive team and management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 1 volunteer coordinator to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Induction of new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

We’re looking for creative and organised people who enjoy visual design and want to use their skills to support meaningful community projects.

As a Creative Design Volunteer, you’ll help create eye-catching digital and print materials that promote our programmes, campaigns and events. From social media graphics to posters and newsletters, your designs will help us communicate clearly and consistently with our audiences.

This is a flexible opportunity for anyone who enjoys bringing ideas to life through design and wants to use their creativity for social good.

What You’ll Be Doing

• Designing digital and print materials such as posters, flyers and social media graphics
• Creating templates and layouts for newsletters, presentations or reports
• Adapting designs to meet accessibility and brand guidelines
• Supporting the visual design of campaigns and community events
• Helping organise and manage design files and templates
• Contributing creative ideas for visual storytelling and community engagement

Skills and Qualities We’re Looking For

• Creative eye for layout and design
• Confidence using design tools such as Canva, Adobe Creative Cloud or similar
• Attention to detail and ability to follow brand guidelines
• Good communication and collaboration skills
• Reliable, organised and able to manage time effectively
• Interest in community, social impact or charity communications

What You’ll Gain

• Experience designing materials for community campaigns and events
• Opportunities to develop and showcase creative skills
• A chance to build a portfolio of design work for a good cause
• The satisfaction of helping a charity communicate its impact

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Volunteer Role: Graphic Designer

SUNSHINE Charity (London)

We created SUNSHINE to tackle the loneliness problem head-on. Our mission is simple: to bring people together, spread joy and community spirit, and deliver services and support to those living with loneliness. We do this by:

• Fostering Connections: We create safe and welcoming spaces where people can meet, chat, and form genuine friendships.

• Enhancing Wellbeing: Our activities are designed to be fun and engaging, lifting spirits and promoting a positive outlook.

• Transforming Lives: Every interaction, no matter how small, has the power to make a huge difference in someone's day, and ultimately, their life.

Our Vision

A world where everyone feels connected, valued, and a part of a vibrant, compassionate community.

Our Values

• Joy: We believe in the power of happiness to change lives.

• Connection: We create bridges, not walls.

• Community: We are a family, united by a shared mission.

• Empathy: We listen, we understand, and we care.

Commitment: Approximately 2 hours per week (project-based, flexible scheduling to meet deadlines).

Location: Remote/home-based.

Reports To: Charity Director/Programme Manager (for project briefing and sign-off).

Role Purpose

To provide high-quality, professional design support across all of SUNSHINE's channels. The Graphic Designer ensures that the charity's brand identity (visuals, tone, and warmth) is consistently applied to all digital and print materials, helping us to recruit volunteers, attract partners, and engage participants.

Key Responsibilities

1. Design and Production:

• Conceptualise, design, and produce diverse digital and print assets, including but not limited to:

  • Recruitment Materials: Volunteer role advertisements, flyers, and information leaflets.

  • Programme Assets: Posters, booklets, and promotional material for the Digital Inclusion and Wellbeing Programmes.

  • Events & Outreach: Roller banners, branded tablecloth designs, and social media graphics for events (e.g., Coffee Mornings).

  • Internal Templates: Creating standardised templates (e.g., presentation slides, letterheads) to ensure brand consistency across all teams.

• Support Brand Development: Ensure all creative work is aligned with SUNSHINE's established style guide, fonts, colour palette, and the core feeling of Joy, Warmth, and Community Spirit.

2. Collaboration and Delivery:

• Work closely with the Programme Manager and Charity Director to understand the specific communication goals and target audiences for each project.

• Deliver assets in the correct formats (e.g., print-ready PDF, web-optimised JPEG/PNG) and on agreed-upon deadlines.

• Manage and maintain a digital library of all completed design assets and source files.

3. Adaptability and Innovation:

• Be prepared to adapt designs for various mediums and platforms (e.g., resizing a poster for an Instagram Story).

• Proactively suggest innovative visual ideas to improve SUNSHINE's communications and cut through the noise in the crowded London non-profit landscape.

Skills and Experience Required

• Essential:

  • Proficiency in Design Software: Expert-level command of industry-standard design tools (e.g., Adobe Creative Suite: InDesign, Illustrator, Photoshop, or equivalent platforms like Canva Pro).

  • Portfolio: A strong portfolio demonstrating versatility in both print and digital media design.

  • Attention to Detail: Meticulous eye for typography, layout, colour, and pre-press checks.

  • Remote Collaboration: Ability to work independently, manage a project queue, and communicate progress effectively using digital tools.

• Desirable:

  • Experience working with a non-profit, charity, or community organisation.

  • Understanding of accessibility standards in design.

Next Steps to Apply

If you are a talented designer passionate about using your skills to combat loneliness and bring "sunshine" to the community, please submit your CV and a link to your online design portfolio. Please also include a brief note on how you would visually represent the concept of 'Warmth' in a logo or poster design.

SUNSHINE

Loneliness Charity in London

Al Naasih is Hidayah’s 1-to-1 mentoring programme that supports queer Muslims as they navigate the intersections of their faith and identity. Mentors are trained and matched with mentees seeking guidance and support around personal, spiritual, and emotional challenges. The programme has grown steadily since its launch in 2020, and is now seeking a dedicated Programme Coordinator to help manage and grow its impact.

The Programme Coordinator will provide vital administrative, organisational and operational support to the Programme Lead to ensure the smooth running of the Al Naasih mentoring programme. This includes supporting mentor/mentee onboarding, tracking engagement, maintaining documentation and assisting with communication and evaluation processes.

Please this role is UK based and online/virtual.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

Programme Administration

· Support the onboarding of new mentors and mentees (e.g. scheduling interviews, collecting forms)

· Maintain and update mentor/mentee records (e.g. spreadsheets, contact lists, status updates)

· Assist with pairing logistics and follow-ups

· Monitor and record engagement (e.g. check-ins, frequency of meetings)
 

Communication & Coordination

· Act as a point of contact for mentors/mentees with routine queries

· Assist in scheduling training sessions, 1:1s, and check-ins

· Draft and send internal communications (e.g. newsletters, updates, reminders)

 

Monitoring & Evaluation

· Help collect and compile feedback from participants (surveys, check-ins)

· Support the Lead in reviewing and reporting outcomes and progress

· Contribute to improving the programme based on participant feedback

 

Programme Development Support

· Assist in developing materials or resources for training or outreach

· Contribute to social media or comms if applicable

· Attend and support Hidayah events relevant to the programme (where possible)

What do we expect from the Al Naasih Programme Coordinator?

Please note that you must agree with and fit the criteria below to be eligible to volunteer

in this role:

Essential:

· Must be a queer Muslim

· Strong organisational skills and attention to detail

· Good communication skills (written and verbal)

· Comfortable handling confidential information

· Commitment to the values of Hidayah and the Al Naasih programme

· Awareness of the lived experiences of LGBTQ+ Muslims

· Proactive and reliable; able to manage own time and tasks

Desirable:

· Experience using tools like Google Workspace, Zoom, Airtable or Excel

· Experience in volunteer coordination, admin, or project support

· Previous involvement with mentoring, peer support, or similar programmes

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly meetings with the Programme Lead and occasionally with wider team. There is also an expectation of willingness to commit to the role for at least 6–12 months is desirable.

This role will be supported with induction and ongoing guidance from the Programme Lead. In addition, there will be opportunities for training in areas such as safeguarding, mentoring, or LGBTQ+ inclusion.

Organisation: The Muslim Lived Experience Network CIC
Role Type: Volunteer
Location: Remote
Time Commitment:  3.5–7.5 hours per week, 6 months fixed-term
Reports to: Co-Directors
Start Date: Immediate

About Us

The Muslim Lived Experience Network is a lived experience-led organisation committed to supporting individuals experiencing mental health challenges. We offer faith-informed peer support interventions, lived experience-related workshops and events, Islamic talks on mental health related topics, hospital ‘Muslim Faith Kits’, training, consultation, ad hoc support and signposting.

Our team is made up of dedicated volunteers united by a shared mission to attain the pleasure of Allah (SWT). We strive to achieve this by bringing peer support and lived experience perspectives to our communities - to educate, reduce stigma, and improve the quality of life for people living with mental health conditions.

Role Purpose

We are seeking a highly organised and mission-driven Volunteer Operations Lead to join our team and support and streamline our internal operations. You’ll help build and maintain the organisational backbone of our CIC by coordinating people, processes and systems. This is a key leadership role within a small but growing team, perfect for someone passionate about using their skillset to help bring faith-sensitive support to our community.

Key Responsibilities

1. Operational Oversight

• Support day-to-day running of the organisation’s internal systems
• Implement and maintain operational processes, documentation, and protocols
• Coordinate calendars, internal meetings, and project timelines
• Track organisational goals and ensure progress reporting
• Help streamline workflows using digital tools (e.g. Sharepoint, Zoom)

2. Compliance & Admin

• Support data protection (GDPR) compliance and document management
• Keep internal policies and procedures organised and updated
• Assist with safeguarding processes and record-keeping

Person Specification

Essential Skills & Attributes

• Previous experience in the non-profit or CIC sector and/or experience in non-finance quality, legal, governance, HR or compliance/internal audit sector
• Understanding of safeguarding, GDPR and other relevant policies
• Strong organisational and planning skills
• Experience in operations, project coordination or administration
• Confident with digital tools
• Excellent communication and interpersonal skills
• Ability to take initiative and work independently
• Passion for faith-informed approaches and/or mental health
• Alignment with the values of a Muslim-led, inclusive organisation

 Desirable (but not required)

• Lived experience of mental health challenges
• Familiarity with the needs of Muslim and/or marginalised communities
• Experience in a leadership position

What You’ll Gain

• A leadership role in a purpose-led, community-rooted organisation
• A chance to directly shape systems and processes to help a growing CIC thrive
• Personal development and transferable skills in operations, leadership and project management
• Ongoing support, networking opportunities, and recognition for your contributions
• Flexible hours and a values-aligned, supportive team of volunteers
• A professional reference and volunteer certificate upon completion

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.