Iris Networx Services Jobs
Young Person's Night Porter - Housing
Newark
£22,072 per annum plus enhancements
Are you looking for a role that involves site management and health and safety?
Our client has an exciting new opportunity to join their diverse and values led organisation as a Night Porter at their Young People’s housing service.
It is a busy and dynamic supported housing service for young people aged 16 – 21 years. Commissioned by Nottinghamshire County Council, they offer a high quality, strengths based support service which aims to build the skills, confidence and independence of the young people who come through their doors.
The Role
As their Night Porter, you will undertake a varied range of tasks on the night shift and not one shift is the same as you will be involved in directly responding and helping young people with any issues or concerns they may have, whilst also managing the site, conducting safety checks and operating surveillance of the building. Other duties may include but are not limited to:
- Booking residents and visitors in and out of the building and log all relevant information.
- Logging all complaints, accidents, potential risks, and incidents of anti-social behaviour in accordance with policies and procedures
- Keeping a day-to-day log of events and happenings when on duty and ensure effective handover of information to relevant staff.
- Conducting regular security checks including fire alarm, emergency lighting and fire extinguishers and report any concerns.
About you:
You will be compassionate, resilient and have the skills to de-escalate potential incidents through your fantastic communication skills. You will need to be able to confidently diffuse difficult situations which may arise as a result of tension or disagreements between young people, and be understanding of the needs of people from diverse social, cultural and racial backgrounds.
Although training will be provided, you must be comfortable with lone working and using your own initiative. It is beneficial if you have an understanding of professional boundaries working with a vulnerable client group and/or experience of working with a vulnerable client group. A basic level of literacy and numeracy is essential as well as caring for the safety and wellbeing of young people.
Working times:
The service operates 7 days a week, 365 days a year including bank holidays and weekends. Staff will be required to work 37 hours including weekends across 4 shifts. 8:45pm -7am
All successful candidates will be required to take a short assessment on the day of the interview.
Please note that they are not currently offering visa sponsorship
Interviews will be on an ongoing basis and they reserve the right to close the advert early if sufficient interest is received.
Why work with them?
For all the care you give, their benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, they also have many more amazing benefits
As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.
Scheme Manager
Leicester
£15,927 per annum
Monday to Friday 21 hours over 3 to 5 days - can be flexible on this but minimum is 3 days
Our client has a fantastic opportunity for the right person to join them as Scheme Manager!
John Woolman House is an independent living older person’s scheme for people over 55 years. This is fabulous opportunity for someone who is passionate about supporting older people to live a happy and fulfilling life. This is a rewarding and varied role where every day is challenging but worth it.
Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can create and embed your own footprint to make a positive difference? If yes, we would love to hear from you!
The Role
As a Scheme manager you will provide a housing management service to tenants who live independently within the Scheme, and acting as a coordinator, signposting and liaising with tenants’ families and working in partnership with external agencies to ensure tenant needs are met. You will be responsible for running the scheme as a whole, reporting repairs and completing Health and Safety checks to ensure our client consistently delivers a high service at all times. You will manage voids and lettings, ensuring the scheme is maintained and being responsible for tenant engagement and involvement. You will enjoy the company of the tenants and interact with them daily to ensure you and the team are providing the best possible care that you would want for a family member yourself.
Requirements:
- Substantial experience of supporting vulnerable people
- Knowledge and understanding of the issues affecting older people.
- You will understand the importance of team working, people’s basic human rights and the needs of people from diverse social, cultural and racial backgrounds.
- Basic literacy and numeracy skills
- Basic health and safety knowledge as well as food hygiene issues is beneficial.
- John Woolman House is the main location but there will be a requirement of visiting other schemes in Leicester.
Why work with them?
In addition to generous annual leave, development opportunities and company pension, thry also have many more amazing benefits.
Over to you – click apply and show us why you are suitable!
Please note that they are not currently offering visa sponsorship.
As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.
Head of Marine Conservation
Salary: up to £48,000 per annum
Location: Flexible home working
Full time (35 hours per week)
Permanent contract
Closing date for applications: 2nd June 2024
First interview: 12th June 2024
Second interview: 21st June 2024
About our client
Our client are a federated movement of 46 charities, supported by a central charity, the Trusts. Together our client have 900,000 members, 32,500 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision for nature in recovery, with abundant, diverse wildlife and natural processes, creating wilder landscapes where people and nature thrive.
Our client have restored and care for some of the most special places for wildlife in the UK. Collectively they manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. They undertake research, they stand up for wildlife and wild places under threat, and they help people access nature.
Our client have been one of the lead organisations in marine conservation in the UK in the last 20 years. They played a significant role in the introduction of the world leading Marine and Coastal Access Act and have helped deliver the UK network of Marine Protected Areas. Collectively as a federation The Trusts are the biggest marine NGO in the country. You would be joining a world leading group of passionate and knowledgeable group of marine practitioners.
The next few years will be critical in determining what kind of world they all live in. They need to urgently reverse the loss of wildlife and put nature into recovery at scale if they are to prevent climate and ecological disaster. They recognise that this will require big, bold changes in the way The Trusts work, not least in how they mobilise others and support them to organise within their own communities.
About You
Are you looking for an exciting new opportunity and the chance to work at one of the UK’s best-loved nature charities? They are looking for someone with the drive, and experience of high-level advocacy and facilitation skills to lead generating and implementing appropriate policies that will drive change. This is an exciting opportunity for an innovative, capable, and passionate leader who understands both nature and people. You will need to be able to inspire politicians, funders, the media, developers and communities.
As Head of Marine Conservation, you will lead the delivery of the movements’ ambitious response to the current climate and nature crisis at sea.
You will need to enjoy working in a fast-paced environment, be organised and resourceful, have great attention to written detail as well as confidence in public speaking. They need these skills to come through in your clear passion for their cause. You will be part of a tight and dedicated central policy team. You will need to have excellent collaboration and facilitation skills and always strive to ensure that everyone can come together effectively across the movement of The Trusts to achieve their new and exciting vision.
They are interested in someone who is able to demonstrate experience of working with political adversaries and has no fear of engaging in robust discussions on the future of environmental law and a reverse in the destruction of their biodiversity.
They need someone who has knowledge of the UK’s marine environment, the marine planning system and marine protected areas. Experience of out reach and advocacy efforts which has resulted in the public and decision makers calling for the restoration of their marine environment
They are particularly interested in someone who has experience of working with the House of Lords, backbenchers, and the shadow front bench.
The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, we are not judgmental and are inclusive. They particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
The Trusts are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
Rent Income Officer
London, Tower Hill Agile and Home Working
£39,227 - £42,618
Are you interested in working for a leading housing and homelessness charity and using your rent income knowledge and experience?
Our client is looking for 2 experienced Rent Income Officers (Rent Service Partner) to join their dynamic and friendly Rent Service Team. This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives.
In the role of Rent Service Partner, you will:
- Deliver a high quality rent collection and arrears recovery service, supporting our clients by working towards minimising rent arrears and maximising client income.
- Oversee a busy and varied case load of rent arrears cases ensuring outcomes are achieved in a timely manner.
- Use your attention to detail and expert knowledge to complete accurate court applications and present cases to court.
- Provide an accurate, sensitive and responsive rent account enquiry and information service.
- Work closely with key stakeholders, being the lead liaison with Local Authorities for a designated caseload.
In this role you will be required to work flexibly for at least 2 days per week from their office in Tower Hill, London. This allows for training, team building, line management and other relationship building opportunities. They support a flexible approach to work with opportunities for agile working for the rest of your week, from home.
About you
They are looking for people with experience of working in a rent service, income collection or credit control team, with good problem solving skills and the ability to work as part of a team. If you can demonstrate the below, we encourage you to apply.
- Proven experience of using prioritisation and organisation skills to oversee a busy case load of rent arrears cases.
- Knowledge of the court system and legal process relating to debt recovery, and experience of presenting cases to court.
- Excellent communication skills with the ability to build effective liaison with tenants to provide quality advice and support, as well as other internal and external stakeholders.
- Proven ability of using relevant software packages (e.g. Pyramid Rent Accounting) and other IT applications and databases, such as Microsoft Office to support effective working practices in a busy target driven role.
Closing date: 10am on 10 June 2024
Interview and assessments on: 24-25 June 2024
Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Board Member Finance / Environmental / IT
UK Remote with occasional in person meetings
£5,577
Due to three of our client's current Board members stepping down from their positions following completion of their six-year terms, they are looking to fill three vacancies on their Board with individuals who can strengthen their existing skills-based Board by bringing high level knowledge and experience in one or more of the below key areas:
- Treasury and Corporate Finance (strategy and funding options)
- Environmental (green agenda / achieving net zero carbon)
- Strategic IT and Data (using data effectively)
The successful applicant will be a member of their Board and a member of one or more of the following committees:
- Audit and Risk
- Board Effectiveness and People
- Customer Assurance
The successful applicants will be appointed at the July Board meeting however term of office will commence in September 2024. The Board typically meet online however there are approximately four in person meetings a year, which also include overnight stays
As a full Board Member, the remuneration is £5,577 p.a. plus reasonable expenses.
They welcome applications from people of all ages, backgrounds, and communities, and seek to improve the collective diversity of thought and experience across their Board. They will make reasonable adjustments to the selection process if required.
The interviews for this vacancy will be held on 16th & 17th July 2024 at their Wellingborough office with informal conversations taking place on the 2nd July 2024.
Closing date: 12 noon on Tuesday 4th June 2024
Project Officer – Supported Housing
£6,514.56 per annum (£25,334.40 FTE / £13.92 per hour)
Chester – Office Based
Permanent
Part Time – 9 hours per week (worked on a rota basis)
Closing Date: 9.00am on Thursday 30 May 2024
Interviews will take place on Thursday 6 June 2024
Are you passionate about supporting Tenants to live independently in the community?
Do you have experience working in a mental health setting, or studying or wishing to further your career in Social Care?
Do you have the drive to make a difference by living our client’s values every day to deliver an excellent customer experience?
You'll add significant value contributing to a comprehensive supported housing management service working with their customers to maximise their quality of life. You'll work with their residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.
They’re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving their communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.
You’ll be able to…..
Deliver an excellent customer focused service on site, that is challenging and very varied.
Supporting Tenants to achieve independence within a supported housing scheme by working closely with outside agencies. To ensure that Tenant’s mental and physical health needs are being supported, keeping Tenants safe in their own environment.
Complete statutory building safety checks and support the Team with accurate reporting of repairs.
To work in a small team but with the capability of communicating well with internal departments, and outside agencies to deliver excellent holistic support for Tenants.
So, take a look at their job profile - if you think you’ve got most of what they are looking for, but not everything, they’d still love to hear from you.
About their team …
Their team is great! They’re led by their Executive Director of Customer Experience.
They work hard, support each other, and also like to have fun!
You’ll be part of their new Customer Experience Directorate – where you'll work as part of their Neighbourhood Teams who are led by their Assistant Director of Neighbourhoods and you’ll be reporting to their Supported Housing Manager - it’s an exciting team to be part of, as they deliver their new corporate plan ambitions.
Regional Surveyor - Housing x 2
Agile working in London offices with travel across sites
£52,000
Are you an experienced Surveyor looking for a career working for a leading charity?
Our client has exciting opportunities for people to join their Assets and Compliance team as Regional Surveyors in Bristol and London.
Their ambition as a homelessness charity and housing association is to end homelessness for good, they believe that a key step of reaching this aim is in providing quality housing. Their Housing Services teams work hard to ensure they can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.
In the role of Regional Surveyor, you will play a role in helping them continue to deliver on their ambitions, through leading on responsive and planned maintenance service delivery for with supported housing and self-contained accommodation in a designated region. Additional key responsibilities will include:
- Responsibility for inspections of responsive and complex repairs, damp and mould.
- Supporting the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations.
- Build strong relationships with our internal and external clients to deliver a high quality, customer focused service and with our supply chain partners to deliver on time and to budget whilst achieving quality work and value for money.
In this role you will travel to various site locations within their West London Region or their Southwest Regional (Bristol / Oxford / Milton Keynes) on a regular basis. Your office base will be either in Kensington & Chelsea (West London Region) or Hounslow (Southwest Region). Occasional travel to their Central Office, near St Katherine’s Dock will also be required. This allows for in person collaboration, team building, line management and other relationship building opportunities.
They support a flexible approach to work with opportunities for agile working for the rest; from home, or other London or regional locations.
About you
They are looking for a skilled Surveyor with proven experience in management and delivery of responsive repairs, major works projects, and planned reinvestment programmes or cyclical maintenance programmes.
- You may hold an HNC / HND level qualification or higher in Building Surveying (or equivalent qualification) or be able to demonstrate equivalent work experience.
- You will demonstrate the ability to deliver robust contract management that delivers on time and to budget, and your experience of large scale budget management and valuations.
- You may have some experience working in the social housing sector, which is beneficial but not essential.
- A full UK or equivalent driving licence and access to a vehicle is essential for this role.
Above all they are looking for solution focussed people who are enthusiastic about using their skills to improve their buildings, giving our clients safe and comfortable places to live.
Closing date: 3rd June 2024
They will be reviewing applications on a rolling basis and may close this advert early.
They are committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Assistant Rent Income Officer
Agile working from London and home working £31,703 - £35,578 pa
Are you looking to gain experience while working for a leading housing and homelessness charity?
Our client is looking for 2 people to join their dynamic and friendly Rent Service Team in Assistant Rent Service Partner roles.
This busy team processes Housing Benefit payments from 55 local authorities in the UK and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives. In this role you will:
- Provide administrative support to the Rent Service Team to facilitate early intervention of rent arrears overall.
- Be responsible for a caseload of up to 750 residents; working proactively to support clients in prevention of rent arrears within your designated caseload.
- Use your sound influencing skills in the recovery of former tenant rent arrears.
- Communicate effectively to provide high levels of customer service to internal and external stakeholders.
In this role you will be required to work for at least 2 days per week from their office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. They support a flexible approach to work with opportunities for agile working for the rest of your week, from home.
About you
They think these roles offer a great opportunity for proactive people looking to develop the skills required for future career progression. We encourage you to apply if you can provide excellent customer service and demonstrate the below:
- Some knowledge, and experience of tenancy management, income and arrears collection, or a willingness to develop these skills.
- An understanding of general benefit legislation and its effects on vulnerably housed people and people experiencing homelessness.
- The ability to work as part of a team with good communication skills to communicate effectively, both verbally and in writing with a variety of different people.
- Strong administration skills, attention to detail and the ability to use different IT packages including Microsoft Office.
- Good organisation and the ability to effectively prioritise your own time and workload.
Closing date: 10am on 3 June 2024
Interview and assessments on: 12-14 June 2024
Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Community Support Worker
Newbury
£21,847 - £22,997
Full Time, Permanent
Do you want be part of a team that inspires change and helps to build better futures for people?
Are you looking for a challenging and rewarding role where you can empower people every day to move towards independence?
Our client has an opportunity for a Community Support Worker to support their homeless clients and identify their needs, through active listening and working with each individual on a one-to-one basis.
In this varied role, no two days will be the same, as you provide advice on housing, welfare benefits, rent deposits and household goods, liaising with housing providers to prevent homelessness and assisting with the practicalities of moving to new accommodation. You’ll be on-hand to be a key contact for your clients when they are experiencing difficulties and encourage the development of skills such as budgeting and cooking to help them take control of their lives. You will work with colleges, training agencies and employers to help the client have access to training, education, employment or to maintain their benefit entitlement
About you
They are looking for an empathetic, and supportive individual with an interest and genuine passion for wanting to work with vulnerable people in the homeless sector. You will have clear verbal and written English skills along with experience working in a client/customer facing role. Above all, you will be committed to making a positive impact in someone’s life and making changes to the community. Previous experience in this type of work is not essential, as full training will be provided, but your values will match ours; you will be committed to helping others and enjoy the real job satisfaction that this brings.
A full driver’s licence and access to a vehicle is required for this role due to the travel involved.
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Their benefits include:
-
Pension with life cover
-
Generous holiday allowance
-
Extra mile awards for outstanding work
-
Work offers including discounted shopping vouchers, days out and holidays
-
Cycle to work scheme
-
Confidential employee assistance programme including access to counselling
-
Employee voice – their Staff Council
-
Recruitment referral scheme
They support and develop their staff by providing:
-
A comprehensive induction and training programme
-
Management training
-
Trauma-informed care training
-
Specialist training, coaching and development opportunities linked to personal development plans
-
Access to accredited qualifications
-
Mental Health First Aid training and provision
-
Access to counselling psychologists via their Psychology Service
If you love helping others and want to join their friendly team, they would love to hear from you!
Womens Coaching Programme Leader
Salary: £40,000 – £45,000 per annum
Fixed Term (2 years)
Part-Full Time: 28 – 35 hours a week
Location: Central London – flexible working options available
Closing Date: 02 June 2024 midnight
Our client is looking for a dynamic programme leader to orchestrate an exciting new women’s coaching initiative.
This is a rare and exciting opportunity to work in their small ground-breaking charity, in the high profile and fast-moving arena of women’s sport with plenty of scope to make your mark on the cause.
Our client’s charity exists because they believe it is wrong for girls and women to be denied the joy, fulfilment and lifelong benefits of sport. While progress is being made towards greater equality for women and girls in sport, they know that at all levels and across all environments, there are too few female coaches, and women who are in coaching roles often report having a bad experience.
The Women’s Coaching Programme Leader will manage our client’s stewardship of the women’s coaching initiative, a group of organisations and individuals looking to make change for women in coaching. Your role will be to orchestrate, plan, deliver, and monitor the Women’s Coaching Programme on behalf of the collective of organisations involved.
You will have significant experience working within the sporting landscape, ideally spanning community and elite sport. We welcome applicants who can bring something different to the organisation so if you think your experience is relevant, you share our client’s vision and you can bring some fresh ideas, you might be just what they are looking for.
Main responsibilities are:
Lead the Women in Coaching initiative:
-
Own and manage the women in coaching initiative delivery plan
-
Oversee and manage the day-to-day governance processes
-
Build and manage relationships across the sport system to advocate for and ensure the success of the initiative
-
Manage the budget and reporting for the project
What our client is looking for from you:
-
Knowledge of the sports sector
-
Programme management skills learnt either on a job or in life, not just in theory.
-
Excellent relationship management and networking skills
-
Forward thinking and strategic thinking skills
-
Understanding of the headline political, cultural and social determinants of gender equality as this affects women and girls from different backgrounds and cultures.
Our client is committed to a working culture where everyone can be authentic and true to themselves. They strive to represent the full diversity of the communities they serve.
Please see the job description for a full list of responsibilities and the criteria required for this role.
Selection Process:
Please note that our client initially longlist candidates for an informal telephone call before shortlisting for a face-to-face interview.
Potential Longlist calls: Week Commencing 10 June 2024
Potential Shortlist Interviews: Week Commencing 17 June 2024