The Africa Centre is at an exciting stage in its development and to help us realise our ambitions we are looking for a passionate individual to provide finance and operational/ administration support across the organisation.

The Finance & Operations Officer records all financial transactions of the charity and implements controls to achieve accuracy, minimise the opportunity for financial loss and provide up to date information. This role also provides operational support across The Africa Centre including resource and office management and assisting with special projects as required.

This role will contribute towards developing a supportive working environment, and demonstrate a commitment to professionalism and respect, transparency and accountability and uphold quality standards as outlined in policies and procedures. The post holder will have a keen interest in Africa and its Diaspora, and enthusiastic support of the ethos and aspirations of The Africa Centre

Hours - 21 per week (flexible as to spread). Some evening and weekend work may be required

Core Responsibilities:

Finance

• To enter all general and purchase ledger transactions into the accounting system (SAGE) and to ensure that it is updated and maintained in an accurate and timely manner.
• To work closely with the Chief Finance Operations Officer and budget holders to ensure financial records are maintained and correctly coded in accordance with accounting (SORP) requirements, donors and the Board of Trustees approved annual budget.
• To prepare and complete monthly bank and other payment/ giving system reconciliations (e.g. PayPal, Just Giving)
• To ensure timely processing of Purchase Ledger: payments to suppliers by preparing payment runs for approval and uploading to online banking.
• To ensure timely processing of Sales Ledger: ensure that customer/ supporter/ grant invoices are issued in a timely manner and manage the credit control process. This will include processing card payments both in person and through a virtual terminal.
• To prepare and input the monthly Business Card reconciliations and postings to the ledger.
• Prepare month end reconciliations and assist with the month end closing process
• Assist with the annual audit and accounts preparation including the preparation of the Trial balance and year end reconciliations and schedules
• Manage petty cash for the charity
• Monitor and manage the Finance email inbox
• Answer finance-related queries from the team
• Provide support to the Finance Committee as required (preparation of papers, minutes etc.)
• Provide support to the Trust and Foundations Officer as required. This will include providing financial information as needed for applications and assisting with claims and reporting.

Operations

• Managing the Info mailbox where all general enquiries come through
• Responsible for incoming/ outgoing post (when in the office)
• Premises management, responding to staff and customer queries.
• Monitoring and replenishing office supplies. Where staff are working from home ensuring that they have access to suitable equipment and supplies. Cost-effectiveness is key.
• Office and facility co-ordination. Resolving issues and ensuring best value and service is maintained for the charity. Liaise with the landlord as required.
• Maintain health & safety systems for the charity (site risk assessments, staff training, policy and related contracts)
• Act as a point of contact for the external IT contractor and staff in relation to IT support requirements. Assisting with sourcing and the implementation of new systems. Assist the Chief Finance and Operations Officer with maintaining GDPR compliance.
• Assisting with HR administration as required.
• Support the organisation of internal meetings and events (board meetings, AGM, away days etc.). To include arranging venues, preparing papers and materials/ equipment, taking notes and producing clear and concise minutes

Projects

• To effectively assist/ manage projects as requested by the senior management team and board of trustees, ensuring that any works or programmes are completed to agreed parameters, budgets and agreed deadlines

Person Specification

Skills and Experience

• A minimum of 2 years’ experience in a similar role, ideally with knowledge of charity SORP
• A minimum of AAT (or equivalent) qualification or can demonstrate clear QBE.
• Experience of using accountancy packages: currently using SAGE 50
• Experience of co-ordinating premises and office management including experience of building relationships with suppliers and health and safety oversight.
• Excellent IT skills with ability to use Excel, SAGE, spreadsheets, emails and databases effectively
• Able to work effectively in a motivated team but also be able to be solution focused and self-motivating, to work on your own initiative and be accountable for your own work
• High organisational skills with the ability to prioritise workloads effectively. Experience of working on deadline focused projects
• Exceptional communication skills, able to develop clear and concise written materials
• High levels of accuracy and attention to detail
• Ability to work in a multicultural organisation and commitment to ensuring equal opportunities throughout the organisation

Business Development Officer

Based at FSC Central Services (Shrewsbury, Shropshire) or an FSC Learning Location please visit our website

£23,045 - £26,299 per annum

Full Time, Permanent

Field Studies Council is one of the UK’s leading providers of outdoor environmental education. This is an exciting opportunity to join the Field Studies Council (FSC).

We now have an exciting opportunity for a Business Development Officer who will Support FSC colleagues in researching and developing potential new areas of business

Working under the direction of the Business Development Manager and in line with FSC’s new business strategy, this is a key operational role which will have day-to-day responsibility for business development, identifying new opportunities for growth in both new and existing markets; designing attractive products to take to the intended market; undertaking sales activity to boost the occupancy and financial returns delivered in each of the FSC’s locations. 

Due to the nature of the role you will be required to travel to our various locations as well as other venues across the UK.  This may occasionally be abroad therefore involving some overnight stays.

To be successful in this key role you will have experience in a similar Business Development role, a successful track record of achieving sales growth in both B2C and B2B markets. Candidates should have experience of developing and adjusting products based on the analysis of competitors products, sales performance, and customer feedback and an understanding of the specialist leisure travel and hospitality industry in the UK

A positive attitude to new business generation and Strong interpersonal skills, and a good instinct for business are essential to the position. You will have an interest in and an understanding of the charity and commercial market.

We want to create a world where everyone feels connected to the environment, so that they can enjoy the benefits it gives and makes choices that help protect it – especially now when our planet is facing issues such as climate change and loss of biodiversity.

As an Investors in People charity, we realise that to achieve our vision we need diverse teams of staff who have a wide range of skills, a real passion for the work of the charity and a pride in their role within it. No matter what role you perform at the FSC, everyone can make a difference and every role is vital to delivering our mission and vision…if this inspires you, we would love to hear from you.

Closing Date: 5th January 2021

Interview Date: W/c 11th or W/c 18th January 2021

We need support workers who can create change. Are you organised, enthusiastic, resilient and thick skinned? The young people who reside in our temporary accommodation services need you. They are all 16-25 and experiencing a range of problems and need assistance to tackle homelessness and enable them to live independently. We need great team players who want to join an award winning and growing organisation that values its colleagues and puts the young peole at the heart of our thinking. If you are creative, persistent and able to engage young people who will put up barriers than all the better. You will be working shifts on a 48 week rota, offering support and housing management in a busy team based in Farnworth.

Redds Place is a brand new short stay and assessment unit for Bolton. Young people aged 16-25 need emergency accommodation that is underpinned using trauma informed care principles. We need people to join our team of tenacious, hard working and resilient colleagues. You need the right balance between support, enforcement and managing boundaries. The aim of the service is to prevent homelessness and enable independence. You will need to be organised, thick skinned, creative, persistent and a great team player. Join us, change lives.  We are looking for 2 new waking night colleagues who will manage the building, support young people and keep everyone safe overnight.

Age UK Redbridge, Barking and Havering are recruiting for:

Project Coordinator (Digital Service Development)

Salary: 23,220 pro rata, £15,922 actual

Hours: 24 hours per week

Closing date: Monday 7th December 12pm.

Proposed interview date: week commencing 7th December (TBC)

We are looking for a Project Coordinator (Digital Service Development)

for the management of a service facilitating social, cultural and leisure activities for older people across Redbridge and Barking & Dagenham. You will be working alongside our Care Navigation and Di’s Diamonds Coordinators already facilitating services across the 3 boroughs. You will play a significant role in reducing social isolation through developing online activities and promoting them to older people.

You will be identifying opportunities to develop the service in liaison with the Senior Manager and other colleagues.

As a Coordinator you will be leading on identifying and developing Age UK Redbridge, Barking & Havering activities to be available online via Sparko (a new type of online platform that enables users to connect with family and friends and access activities using their TV) as well as other various social platforms and will work with professionals from health, social care and the voluntary sector to increase the reach of the service and develop opportunities for joint working as well as making other organisations activities available online  

Successful applicants will have experience of working with and understanding the needs of older people, in a paid or voluntary capacity. Experience of developing social, cultural and wellbeing activities for older people to reduce isolation is also essential. You will need to have the ability to write reports, maintain records and communicate effectively both one to one and as part of a team as well as supporting and motivating volunteers. Good understanding of social platforms, computer skills and accurate record keeping are also required. An enhanced DBS Disclosure is required for this post.

Completed application forms and Equal Opportunities Forms should be returned to us using the email admin address oralternatively post to Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Our client, a Housing Association based in West London, is looking for a Property & Facilities Admin Manager on a 12 month Fixed Term Contract basis.

Client Details

Our client is a well established Housing Association with over 50 years experience in providing student housing accommodation.

Description

The role of Property & Facilities Admin Manager, will involve;

• Deal with all day to day maintenance including, issuing repair orders, liaising with in-house and contractors, scheduling works, taking follow up actions and communicating with residents.
• Managing the day to day running of the office
• Liaise with and manage relationships for all utilities - gas, water, electricity, phones, broadband, IT
• Manage satisfaction surveys of maintenance and cleaning services.

Profile

We are looking for a Property & Facilities Admin Manager with;

• Previous experience within a Housing / Property environment dealing with repairs / maintenance
• Excellent organisational and administrative skills
• Can do attitude
• Ability to work under pressure and remotely
• Experience of working in a Small office environment

Job Offer

£30 - £32k, 12 month Fixed Term Contract

*** Applicants can be based in Germany, the UK or Johannesburg, South Africa***

This is your chancee to join an amazing team that works to reform economics education around the world. We are excited to launch our search for a Membership Coordinator, a position that it is the heart of what we do and could be a stepping stone to a career in organising or pluralist economics. 

Role title: Membership Coordinator

About Rethinking Economics

Rethinking Economics (RE) is an international network working to build a better economics in society and the classroom. We started as a student movement in 2012 and have since grown to become a registered charity with a 7-person staff team. Through a mixture of campaigning, events and projects, we support over 100 groups in over 30 countries around the world, alongside thousands of supportive members of the public, to reform the university economics curriculum to make it more pluralist, critical and applicable to the real world.

Rethinking Economics is undertaking an exciting transition process in which we are developing and expanding the future of the organisation. We will be accepting candidates from the UK, Germany and candidates based in Johannesburg, South Africa.

Over the next year we will be organising another online conference, launching our Members’ Council and training our constantly growing network of groups. It’s an exciting time for Rethinking Economics as it continues to grow across the world.

What we’re looking for

Someone with significant volunteer or work experience in organising, particularly in a student or economics environment. The ideal candidate will be proficient at one to ones and have a keen eye for identifying leaders and what training support they may require. An understanding of organising structures would be very beneficial in this role as well as an understanding of how to run or organise a training event.

Diversity, Equality and Inclusion

We are committed to providing equality and fairness for all and not to discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, mental health, religion or age. We encourage and celebrate the different qualities that our colleagues, and others we work with, bring to our work. And we believe that seeing things from a wide range of different perspectives helps us to resolve problems, adapt our approaches and develop as an organisation. We want to bring greater diversity to our team and we’re keen to hear what you think you’ll bring from your own background and experience (beyond your professional skills and knowledge). 

Terms & Conditions

Reporting to: Senior Organiser

Starting salary: £13,800 - £14,400 for 3 days a week. This is based on a pay scale of £23,000 - £24,000 pro rata per annum. Any offer made will be non-negotiable

Start date: January 2021 (negotiable)

Contract type: 1 year contract with possible extension

Hours: 2 or 3 days a week based on 7.5 hours per day, which is reducing to 7 hours per day in April 2021. Regular evening and weekend work will be necessary from time to time, for which time off in lieu can be claimed. We support flexible working across the whole team. 

Benefits: Statutory pension increasing to 5% matched from April 2021 (only applicable to the UK candidates, negotiable for candidates based elsewhere), 25 days holiday pro rata in addition to winter break between Christmas and New Year, access to bespoke economics education, person centred training opportunities, yearly cost of living increase.

Location and Travel: The role will occasionally require international travel to events or to our or one of our partners offices. Any work-related travel will be reimbursed, not including commuting.

For UK based applications – Remote/Flexible. Our office is based in Manchester and you could  be required to travel there on average once per month. 

For South Africa based applications –Office based/Flexible. You will need to be within commutable distance to Institute of Economic Justice, 62 Juta Street, Braamfontein, Johannesburg.

For Germany based applications – Remote/Flexible. Our partners are ZOE. Institute for future-fit economies, Thomas-Mann-Str. 36, 53111 Bonn, Germany. For those seeking an office based role candidates will need to be based near or commutable to Bonn. Remote roles can be based anywhere in Germany but you will be required to travel to Bonn on average once per month.

Purpose of the Role: 

To lead on supporting member-groups with induction, training and any administration required with ensuring local groups can thrive.

Responsibilities

Main Areas of Responsibility

• Induction and training of local groups

• Regular one to ones with current groups

• Main contact for all local groups

• Supporting the Senior Organiser on the development of a Members’ Council

• Supporting the Senior Organiser on training or network events

Person Specification - Key Skills and Experience

The role profile asks for a wide range of competencies and we recognise that we are unlikely to find a candidate who fits every requirement. If you fit some of the essential and/or desirable criteria and believe you have the potential to learn the other areas of the role, we’d like to hear from you. A strong background in economics, organising and movement building would be of great advantage.

Essential

• Ability to facilitate meetings
• Experience of working with student or youth organisations / campaigns
• Ability to respond effectively and quickly to requests for support from students
• Fluency (written and spoken) in English

Desirable

• Fluency (written and spoken) in a language other than English
• Experience on delivering training workshops
• Experience of overseeing online communications platforms (e.g. Slack)
• Experience working on economics education reform at a local, national or international level
• Familiarity with how decisions are made at universities and how economics departments are structured

Economics Knowledge Specification

• An interest and understanding of economics, particularly a knowledge of alternative and pluralist economics
• A passion to reform economics teaching and practise

• Higher education qualification in economics or economics with a related social science

Essential Values and Behaviours

• Commitment to RE’s Values of Justice & Fairness, Diversity & Inclusion and Collaboration.
• Ability to adapt to a constantly evolving environment and a movement that is growing.
• Self-reflective, willing to listen and consider other points of view.

• A critical and strategic thinker, able to both see the big picture and have an eye for detail.

Essential Organisational Competencies & Experiences

• Exchanging detailed information to a range of staff and audience, including some who may be unfamiliar with the subject matter
• Building and maintaining good working relationships with colleagues and people
• Having an excellent standard of written and verbal communication
• Ability to respond independently to routine problems or situations.
• Ability to work within agreed resource and budgetary parameters, for example, time spent on projects or a budget for undertaking a particular task.  Contributing to fundraising or consulting bids.
• Ability to work in a way that is consistent with the strategy of the team or function, and Rethinking Economics’ overall vision and strategy.

We have an exciting opportunity for an Executive Assistant to join our team. You will provide administrative support to the COO in her day-to-day duties. The role will include assisting in the smooth running of The Nucleo Project office and administrative functions. You will provide support to the COO in a diverse range of responsibilities which include financial controls, HR, fundraising, communications, events and logistics. 

Who we are looking for

We are looking for a candidate who has excellent IT skills, a detail-oriented approach, good numeracy / analytical skills, and excellent written and verbal communication skills. The role will require someone who is proactive, organised and efficient. A commitment to the charity’s mission is essential. 

The role 

While not exhaustive, the following list of responsibilities gives a comprehensive overview of the role:

HR

• Support the COO to manage administration of freelancers and employees
• Support the COO to coordinate and communicate with staff
• Support the COO to implement and improve policies, systems and procedures

Financial

• Support the COO with basic bookkeeping and financial processes, using Xero 
• Support the COO with financial reporting 

Communications

• Maintain the analytics log for social media accounts and website, and prepare reports for the Communications Team 
• Maintain the mailing list, using MailChimp
• Maintain the GDPR log 

Fundraising

• Maintain the CRM (Donorfy) 
• Support the COO in a diverse range of fundraising activity including assisting with applications, campaigns, events and newsletters
• Support the COO in donor stewardship 

General Administrative Responsibilities

• Support relevant projects to increase the efficiency and effectiveness of the charity’s operations
• Support the COO in the oversight of the charity’s facilities requirements
• Attend meetings and take minutes
• Managing and filing office documentation 
• Assisting with organising events and event logistics when necessary
• Conducting research and compiling data when required
• Performing general clerical duties 

Other core requirements

• As this role may require working closely with children an enhanced DBS check will be required.
• The Nucleo Project values diversity and champions inclusion and strongly encourages applications from all sections of the community. 

About us

The Nucleo Project was set up in 2013 to offer ensemble-based musical opportunities to children and young people in North Kensington, completely free of charge. We are part of the global El Sistema movement, which began in Venezuela in 1975.
Our students commit to an immersive and rigorous programme which fosters rapid progress and high achievement, as well as strong bonds within our community and a truly transformative difference in our young musicians’ day to day lives.

Interested? Please submit your CV with contact details for 2 referees and a short supporting statement outlining your suitability for the role. Referees will only be contacted following a job offer. 

There are a quarter of a million disabled people in the UK who require a hoist and adult-sized changing bed when using the loo or being changed. Until recently many faced the stark choice between being stuck at home or being changed on the floor of a public toilet. Mobiloo is the world’s first mobile, attended toilet and changing facility with hoist and changing bed that can go anywhere. We hire it out to event organisers so they can welcome everyone to their events in the knowledge they can provide suitable toilets for everyone including those with the most complex requirements.

Hi, I’m James Brown, the co-founder and CEO of Mobiloo. Our wonderful Business Manager is moving on after helping to oversee exponential growth over the last three and a half years. This is sad but also a great opportunity to bring in a wonderfully talented new member to the team. Here’s the sort of work that you will be doing and the sort of person I think we need:

Some of the tasks we'll need you to do...

• Managing the charity's finances: bookkeeping (using Xero) for VAT returns, reconciliations, budgeting, projections, credit control, supporting Operations Manager with invoicing, refunds and expenses.
• Supporting fundraising: assisting with grant applications, monitoring of grant expenditure, Outcome measurement, reporting to funders.
• Policy & Processes: writing and updating and overseeing implementation.
• Managing and Supporting our IT: G-Suite/Office/Slack & WhatsApp are our main tools and we have our own bespoke bookings system, also supporting colleagues with IT matters.
• Charity Governance: working with our growing Trustee group to arrange and host meetings, provision of essential information, contributing to and overseeing implementation of strategic decisions.

Most important of all, we want the right person for Mobiloo. We can work together to tailor your job to suit your interests, your skills and your aspirations. If there's an element of work to which you'd like to contribute or lead then we want you to be able to do this.

The type of person we think would be best suited...

We make extensive and effective use of the Belbin Team Role model within Mobiloo. Even if you aren't familiar with Belbin's work the descriptions below should work for you.

1) The Implementor: Needed to plan a workable strategy and carry it out as efficiently as possible. Practical, reliable, efficient. Turns ideas into actions and organises work that needs to be done.

2) Monitor Evaluator: Provides a logical eye, making impartial judgements where required and weighs up the team's options in a dispassionate way. Sober, strategic and discerning. Sees all options and judges accurately.

In addition to the above you may also have a leaning towards the roles of Completer/Finisher, Specialist and/or Coordinator.

What next?

If you are interested in this position and would like an informal discussion then please give me a call. I look forward to hearing from you. And when you apply PLEASE INCLUDE A COUPLE OF PARAGRAPHSto say why you are applying.

New Operations Manager role for lively Baptist Church in West Sussex. This post is key in enabling growth in the ministry and mission at Haywards Heath Baptist Church (HHBC), in line with our vision.

The purpose of the role is to manage the delivery of operations of the church to ensure alignment with the regulatory environment the church operates within. 

This position requires professionalism working in close co-operation with the Minister, Staff team and the Officers of the Church. The post holder will need confidence and proven organisational, financial, IT, communication and interpersonal skills.

The role is for an 18 month fixed term, part time, (20 hours per week) preferably over 5 days.  £29,000 (pro-rata).

How to apply: Please click on 'How to Apply' button to access the full application details.

Closing date: The deadline for receipt of completed applications is 11.30pm on Tuesday 8 December 2020.

Interviews will be held Thursday 17 December 2020.

Project Cataloguing Assistants

3 month Fixed Term Contract (possibility of extension)

£21,305 per annum pro rata

London SW1

Founded in 1841, The London Library is one of the world's leading literary institutions with an outstanding collection of books and resources. We are a registered charity dedicated to the advancement of education, learning and knowledge. We are now building a team to assist with the completion of our retrospective cataloguing project that will open-up a greater portion of our collection to members.

Your role will be to transfer older catalogues onto our Library Management System (ALMA) which will include listing records onto spreadsheets, checking and editing records as well as creating new ones where required. You will also help members with catalogue and book enquiries as needed and ensure that book stacks are kept in good order.

With some prior library experience, you will need to be good with people, organised, used to working to tight deadlines and have a keen attention to detail. You will have good GCSE passes including Maths and English and be proficient with MSOffice. Relevant online cataloguing experience would be an advantage.

For more information and to apply please visit our website via the link.  Closing date:  Sunday 13 December 2020.  Interviews will be conducted via Zoom between the 5th and 21st of January 2021.

An exciting opportunity to join the team at Manchester Young Lives as a Therapeutic Engagement Worker providing high levels of pastoral and therapeutic support for children and young people aged 5-18 years who have been impacted by Covid-19.

This role is to work specifically with those suffering increased levels of anxiety, loss of confidence and self-esteem, missing school or other types of isolation and trauma. The role will involve working face to face with children and young people in MYL centres, schools and the local community. The role has a city-wide focus so the successful candidate (s) will be expected to travel to multiple locations as part of their role

Successful candidates will have enthusiasm and passion for working with children and young people, with the ability to use creative and innovative techniques to engage and reassure young people .  A commitment to making a difference to local communities is also key to the success of this post. Hours of work include after school and evenings Monday to Friday with some weekend working also required to respond to local need. There is also a requirement for staff teams to work across a number of locations.

Please note CVs will not be considered as part of your application for this position. 

This post is exempt from the Rehabilitation of Offenders Act 1974.

This post  is fixed term initially to 31/3/2021.

Manchester Young Lives are looking to appoint a Detached Youth Engagement worker to work as part of a mobile team, based in North Manchester, working evenings and occasional weekends using a community-based approach and working collaboratively with local agencies in designated areas

Using a team based approach to engage with young people aged 11 -19 within the community, promoting appropriate behaviour, encourage positive activities accessible for the age range including promotion of social action projects.  A particular aim will be to reduce anti-social behaviour (ASB) through educating and engaging with young people. You will be responsible for building a rapport with young people who are/at risk of being vulnerable, promoting and signposting to accessible local services/organisations/charities

Successful candidates will have enthusiasm and passion for working with young people, commitment to making a difference to local communities is key to the success of this post. Hours of work include after school and evenings Monday to Friday. There is also a requirement for staff teams to work across a number of locations and at street based level.

Please note CVs will not be considered as part of your application for this position

This post is exempt from the Rehabilitation of Offenders Act 1974.

Graduate Engineer

£22,167 per annum

 (Ref: SUS3055)

37.5 hours per week – based in Bristol

This is a unique and exciting opportunity for an individual with ambitions of developing a career as an Engineer to join a truly collaborative team which designs and delivers high quality, innovative solutions for walking and cycling infrastructure.

Working together to achieve our strategic priority of Liveable Cities and Towns for Everyone, we are very proud of our portfolio of ground-breaking projects, working hand in hand with local communities reshaping their streets and alongside local authorities and other partners, unlocking the potential of the wider road network to encourage greater active travel. Underpinning all our work is a passion for sustainability and support for our vision of a society where the way we travel creates healthier places and happier lives for everyone.  

We are looking for experience of infrastructure design and producing engineering drawings.  An HND/degree level qualification in a related field, or previous experience, is required. In return we can help you to develop new skills and give you the freedom to express yourself creatively. We also encourage professional development with our industry-leading internal multi-disciplinary training opportunities and support towards attaining incorporated or chartered status, including ICE, IHE and CIHT. Ideally, you will bring your lived experience of disability or minority background to bear on our ambition for our streets to function for everyone.  This is a fantastic opportunity to join a team of people who really enjoy working together and value the contribution and expertise each individual brings.

Closing date for the receipt of completed applications is 9am Monday 7 December 2020.  Interviews will take place via MS Teams / Zoom between Wednesday 16 and Thursday 17 December 2020.

Should Sustrans receive an overwhelming number of applications for this vacancy, the decision may be taken to close it earlier than the advertised closing date, so please ensure your application is submitted as soon as possible.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people from all parts of the community, particularly where we are under-represented. Currently this includes people who identify as having a disability and those from Black, Asian and minority ethnic groups