Bikeworks is looking for an Operations Manager to join our team. The role will work in collaboration with our new Programmes Manager, Finance Manager and Head of Business Development, under guidance from the CEO, as a member of the Senior Management Team. It is our expectation that as we grow, you will want to grow with us.

At Bikeworks we target communities who experience significant and disproportionate inequalities. Never has our role as a community-evolved social enterprise been more important as we continue to live with the effects of the pandemic.

The Operations Manager is responsible for overseeing and managing the successful delivery of our established commercial activities from the Bikeworks overall offer. You will be responsible for maintaining good relationships and communication with external stakeholders, while optimising processes that focus on the quality, efficiency and value for money of our delivery as a social enterprise, balancing at all times our social, environmental and financial bottom line. The role also has responsibility for ensuring all policies and procedures are implemented, updated and adhered to. 

In alignment with the Programmes Manager, the Operations Manager is responsible for the strengthening of our ‘eco-system’ of projects and activities, making sure each element works together to achieve our mission by promoting internal joined-up thinking and approaches. You will lead on the development of staff, freelancers and volunteers to achieve contractual outputs and outcomes, at a time when Bikeworks is scaling and has diversified its delivery model.   

About us:

The Pankhurst Trust brings together Manchester Women’s Aid and the Pankhurst Centre. We work together to ensure the story of the women who won the vote continues to inspire us all to challenge gender inequality, and to ensure that those suffering from domestic violence and abuse get the confidential help they need.

62 Nelson Street was the home of the Emmeline Pankhurst and her family and was the place where the first meeting of the Women’s Social and Political Union – the movement which became known as the Suffragettes – took place. Saved from demolition by a grass roots campaign in the 1970s and 1980s, the Pankhurst Centre is now the only heritage site in the U.K. dedicated to telling the story of the Pankhurst family and the story of women’s fight for the right to vote.

Manchester Women’s Aid has over 40 years’ experience in providing vital services to survivors of domestic violence and abuse in Manchester, including refuge accommodation, outreach and education services, and specialist services for marginalised groups.

The Pankhurst Trust (Incorporating Manchester Women’s Aid) is a diverse organisation with c31% of our staff coming from BAME and c12% from LGBT communities. We span the generations with c11% of staff being aged 18-24 and c25% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users have taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard.

About the role:

All roles are subject to a DBS check and we seek 2 x references, 1 of whom must be your current employer if applicable.

The post holder will be responsible for providing comprehensive, high quality administration support to the Central Services Team. The team is responsible for finance, HR, IT, buildings management, performance management, training and events.

Business Support Officer – 1 role available

The responsibilities will be varied from photocopying and filing to producing newsletters and reports to all areas of the business. There will never be a dull day!

You will be a confident communicator, skilled in verbal, written and visual

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Salary: £18,434.00 per annum

Duration: Permanent subject to continued funding

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

Application forms should be returned by 5.00pm Tuesday 8th June 2021. Interviews will be held on 16th June 2021. If you have not heard from us by 11th June 2021, your application has been unsuccessful.

This post is to start in July 2021

We’re one of the North West’s leading disability charities, offering individual care, support and education to thousands of people each year.

Our work wouldn’t be possible without our incredible team of staff and volunteers who are positive role models to the people we support.

You’ll be joining an organisation driven by its values and desire to see meaningful change - the people we support really are at the heart of everything we do.

We want you to grow and develop - so we’ll support you to shape the career that you want to have.

We can’t promise a job with us will be easy. But what we can say is your work will be filled with meaning.

A job at the Together Trust is more than just a job. Together we’ll change lives.

The Together Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. It is a commitment we expect and require from all our staff and volunteers. All Successful applicants will undertake stringent recruitment checks including an enhanced DBS

Key Responsibilities:

• The Programme Manager will run the PMO and be the main point of contact for project management across the Together Trust.
• You will proactively manage the delivery of the Together Trust’s programmes.
• You will provide guidance and mentoring to project managers.
• You will ensure effective quality assurance and that projects adhere to defined project processes, standards and service specific policies.
• You will oversee contract compliance and ensure all projects are delivered to agreed expectations.
• You will need to ensure reports, data collection and analysis is undertaken to meet reporting deadlines.
• You will be expected to report progress at regular intervals to the Senior Leadership Team and other stakeholder groups and escalate deviations from timelines/budgets to the leadership team.
• The Programme manager will play a key role in cross-organizational working - sharing best practice across infrastructure and operational teams.
• You will ensure risks and issues are managed and mitigated as far as possible.
• You should also be looking for opportunities for process improvement across the organisation.

About you

• Degree qualified in Business, Administration, I.T. or a related field.
• A qualification in managing projects/programs. e.g. MSP or Prince2
• Minimum 3 years’ experience working on large scale programs.:
• Must have excellent written and verbal communication skills.
• Strong leadership skills.
• Highly organised.

Benefits

You'll get to help the people we support celebrate along the road to a brighter future and be part of an incredible team of like-minded peers. Together we work hard, laugh a lot, and support each other. We also have a range of rewards and benefits for our staff:

• 25 days annual leave (plus bank holidays. Pro-rated for part time roles) rising to 27 days after 5 years and 30 days after 10 years.
• A company pension plan with 7% employer contribution

• Opportunity to purchase a health plan to claim towards therapy, dental and more
• Unlimited access to our employee assistance programme for advice and support
• Support from mental health first aiders
• Follow your ambitions and progress your career through on-the-job training, apprenticeships and qualifications

Service Desk Team leader

We are seeking to recruit a Service Desk Team leader who displays a flexible approach, excellent communication skills and is an effective team player.

Position: Service Desk Team leader

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Circa £28,000 per annum

Contract: Permanent.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The Service Desk Team leader is responsible for leading the service desk team to ensure that all users who require support in the use of the various technologies and equipment are given a high level of measured service. Ensuring all incidents and requests are triaged to a satisfactory conclusion for all stakeholders involved and meet the agreed service level agreements. The role will also manage the catalogue for all assets and maintain all documentation/software that is under the remit of the Service Desk.

Key accountabilities and main responsibilities

• Management of the daily activities of the Service Desk team to improve performance and end user satisfaction
• To manage continuous improvement initiatives to ensure that the service desk delivers an improved level of customer service, perception and satisfaction
• Ensure we maintain an accurate record of information; ensuring an up-to-date log of all incidents or requests that are reported, including the category/type of incidents or requests. Ensure Incidents are organized and prioritized based on the level of disruption that they cause
• Ensure that the service desk triage incidents and requests with the correct prioritization and classification
• Ensure the service desk has ownership, monitoring, tracking and communication of incidents
• Ensure monitoring, measurement and reporting of the status and progress towards resolution of all requests and incidents is undertaken.
• Ensure the maintenance of the Asset Register, with the service desk having overall responsibility for all of the organisation’s desktop, laptop and mobile device hardware, software and peripherals.

About You

You will have significant direct experience of Service Desk operations an excellent understanding of:

• Microsoft technologies
• Computer hardware/OS/applications
• Mobile technologies
• Networks and TCP/IP

You will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders and work flexibly with the ability to adapt to demand.

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as IT, ICT, 1st Line Support, IT Helpdesk, Technical Support, IT Service Desk, ICT Officer, Database Officer, Service Desk Analyst, 1st Line Support, 2nd Line Support, Information Officer Jobs, IT Technical Support, IT Support Desk Officer, IT Support Desk, IT Support Desk Supervisor, IT Support Desk Manager, IT Support Desk Team Leader, IT Support, Web Support, Business IT Support, IT Help Desk, IT Help Desk Manager, Service Desk Manager, IT Manager, Engineer, IT Engineer, Infrastructure IT, Infrastructure Engineer

Salary: £50,000 - £60,000. May have some flexibility.
Contract: Permanent. Open to compressed hours.
Hours: 35 hours. Monday to Friday, 9am to 5pm. Flexible working requests will be considered.

Location: London, Stratford currently working from home.

Closing date: Midnight 16 May 2021. Shortlisting on application please do not delay applying .

Detailed information can found in our

Are you a self-motivated and sharp minded individual with a passion for data who can help us beat cancer sooner?

We have a really exciting opportunity for a Data Solutions Architect to join our team. In this role, you will define, develop and deliver the strategy for Data Architecture, taking overall accountability for designing our data processes in order to automate the management of data and provide consultancy to delivery teams on everything data related.

What will I be doing?

• Defining and owning the guiderails for definition of principles, policies and procedures.

• Owning the conceptual and logical data architecture for our data (operational, tactical, and strategic).

• Acting as the representative and subject matter expert on appropriate architecture forums.

• Defining of functional and non-functional requirements for data flows.

The Data Solutions Architect will work as part of the Data Capability and Operations team, offering expert knowledge of data to ensure that our data structures are evaluated for future-readiness to accommodate all types of data, and that we can make that data available for analysis, reporting and insight work.

Who we're looking for?

• Expert in data architectures and governing their implementation across multiple lines of business and information systems.

• Proven experience as a Data Architect and have experience of one of the following: Siebel, MS Dynamics, Oracle or other enterprise CRM system

• Thorough knowledge of data infrastructure development methodologies, techniques, and standards

• Experience of the developing enterprise-wide data architecture and processes which ensure strategic application of data is embedded within the charity

• A proven Data Management/Architect understanding and experience of the underlying issues in complex problems or situations by correctly relating these to simpler or better concepts, models.

• Working as part of a multi-disciplinary team but also being known as a self-starter with a proactive approach.

• Ability to communicate with technical and non-technical stakeholders

What will I gain?

• 25 days annual leave a year plus public holidays and 1 CRUK day.

• Working in an award-winning team on exciting range of different projects.

• Competitive pension scheme.

• A brilliant learning and development environment.

• A range of generous rewards and benefits via our Rewards platform everything from gym membership, cinema tickets to discounts on cars.

Our optimism and desire for success leads us to constantly challenge ourselves and others, which means you'll be encouraged to stretch yourself in our dynamic environment. And, ultimately you'll know that you'll be changing lives through your work.

If this sounds like you, please follow the link to apply online.

Hours: 40 hours per week

Location: Flexible (Head Office is based in Peterborough)

Salary: Circa £35,000

Closing date: 4th June 2021

Interview date: 25th June (in the Peterborough office)

This is a critical appointment.  

You will need to be an empowering people manager, passionate about serving churches and the homeless in our country.

You will need to be highly committed to our vision of seeing churches, across the country, housing the homeless and doing it brilliantly. This appointment is key to us accelerating towards our 5-year vision of having 200 churches housing the homeless by 2025, at a moment of urgent social need.

You will be on the Executive team of one of the fastest growing, award winning, Christian charities in this country. Contributing to our development, you will need to do so whilst embodying our values and culture, which strives to be both highly caring, and action orientated.

The role will be reporting to the Executive Director and responsible for the IT, Housing, Finance and HR. You will also report into the sub-committee(s) from the board of Trustees. (See Job Description here). A broad and varied role that will require the capability to juggle these different priorities as well as supporting the strategy, values and spiritual strength of the organisation.

About you:

We are looking for an exceptional leader with considerable background in organizational development, leadership and management, preferably with a strong understanding of information, IT, systems and project management.

You will display comprehensive experience of leading teams and organisations, and need to be comfortable taking responsibility. Essential to Hope into Action is that you are a good listener, team player and passionate about empowering others, especially your teams.

Experience of organisational development is essential, ideally with particular expertise in information management as well as an ability to manage, strategically, housing, finance and HR. We would expect, over the next few years, to see improvements in our efficiencies, quality and systems.

Your location can be flexible, but post-Covid we envisage at least 2 days per week in the Peterborough office. You will also need to travel to various locations as part of your role.

About us:

We believe everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.

Starting 11 years ago, we have grown into a mature organisation working with over 70 churches running 90 homes for over 250 tenants.

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless link and Centre for social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking.

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge.), the other 50% are found across a further 20+ towns which we franchise into.

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.

Job Brief

We are looking for an experienced Project Manager who will manage the Media Movers programme, Media Movers North and Media Movers South. This involves working closely with the Media Movers Project Coordinator and Project Lead, as well as with the participants within the programme; young people with migrant backgrounds and sector professionals, the media and funders.

About On Road Media

On Road Media is an award-winning charity that tackles social problems by improving media coverage of misrepresented groups and issues. We work towards long term narrative change by informing everything we do with research that tells us which stories are most effective to create positive social change for people.

We support people with first-hand experience of the issues to do safer, more strategic media work, whether in front of the camera or behind the scenes, bringing them together with the media on “interactions” to inspire fresh and nuanced content with a focus on popular culture.

Our projects include Talking About Poverty”, Angles: A Different Take on Sexual and Domestic Abuse”, All About Trans, and Media Movers which supports young people with migrant backgrounds. We have recently begun work in two new areas, Climate Stories That Work, and the palliative care of children.

Our work has leveraged over £6 million in positive programming on these issues in the UK through our media interactions; behind the scenes, facilitated sessions.

The kind of person we’re looking for loves working in a team towards the common goal of improving the world around us. You’re already passionate (or are keen to learn more) about inclusion, fairness and a representative media. You will be excited to learn about our methodology and about the prospect of playing a significant role in a small, award-winning charity. You will be up for a challenge and will enjoy the support of an experienced and friendly team.

We are committed to providing equal opportunities for everyone regardless of their background or age. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities (visible and invisible, mental and physical); people who identify as being LGBTQIA; and people who identify as working-class or have done so in the past.

Main responsibilities

These are split between project related work and non-project work

• Develop and maintain project schedules, delivery plans, monitoring and reports consistently
• Control and maintain programme budgets
• Maintain quality, impact and effectiveness of Media Movers through objectives and key results (OKRs)
• Deliver a series of workshops (what we call “interactions”) to bring media professionals and young people from migrant backgrounds together to improve media portrayal
• Provide general support to project participants around media engagement and issues related to involvement with the project
• Provide expertise to project participants and media workers on framing principles and help bring about well-framed media content (you will be trained in strategic communications and framing upon joining the organisation)
• Liaise with the media to bring about more nuanced content and better understanding, involving working closely behind the scenes on stories, consulting on scripts, pitching and advising senior media professionals
• Run peer support meetings twice monthly and collaborate with our network of co-facilitators on delivery
• Maintain online presence for the project, including website and social media
• Identification of project risks and proactive escalation into issues as required. Escalation to internal or external stakeholders and advisors where necessary
• Produce quarterly project status reports, with contributions to discussions on improving project quality and legacy, and compile project reports for funders
• Build capacity in the third sector by sharing our methodology through consultation and/or ad hoc training with sector colleagues and organisations working in this space
• Run meetings with the team around particular issues or topics related to On Road’s strategy
• Facilitate and attend team, project, organisation and other meetings, training or events as appropriate
• Work closely with the Project Assistant and Administrative Assistant on Media Movers related admin, expenses, project activities and supporting where necessary with charity administration, such as the annual report
• Close liaison with the Chief Executive, Senior Project Manager, team, advisors, trustees, stakeholders, and project participants
• Community outreach and event attendance across all of On Road’s projects and work
• Speaking at events or delivering workshops at conferences where appropriate

Essential job skills and requirements

We expect you to meet most of this criteria, however, we don’t expect you to meet every point and welcome applications where skills have come from a mix of areas.

• At least two years of project management experience
• Experience in line management (e.g. at least one person or a team)
• Excellent experience in facilitating, supporting and boosting relationships, keen to network and maintain connections
• Excellent interpersonal and communication skills – enjoys getting to know and collaborating with people and has empathy, patience and good listening skills
• Experience in managing project/s with a track record of excellent delivery, delivered on-time, within the scope and budget, with impressive outcomes
• Experience in all aspects of project planning, including managing budgets, reporting, monitoring and evaluation
• Excellent written skills and good general IT skills using Microsoft Office, Excel, Word, Mailchimp
• Solid organisational skills including consistency, accuracy and an eye for detail
• Experience in fundraising, identifying sources of funding, submitting proposals and reports
• Experience in resolving conflicts and problem-solving with an awareness of how a project can affect others and willingness to manage the effect it will have on them, setting expectations and managing concerns or challenges

Desirable

• Experience in working with young people
• Background in events planning and/or delivery or campaigning
• Experience or interest in using the Agile method for project-planning, using objectives and key results and/or knowledge of project management systems such as Trello, Slack or Asana
• Background in working and/or interest in how the media works
• Background in charity sector and in particular, a small charity
• Background in working with minority groups and social issues and/or understanding of misrepresented communities different experiences and challenges
• Ability to work as part of a team as well as being self-sufficient – comfortable working remotely from some (or all) colleagues

Values and Behaviours

• Personally committed to On Road Media’s mission, vision and values and collaboration-focussed method of work.
• Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work.
• Brings ideas for improvements and is open and honest in all communications where relevant and appropriate
• Awareness of your own needs: Events can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team and we’re keen to nurture an environment where no-one feels worried about asking for help or support when they need it.
• Resilience working under pressure, ability and willingness to both give and take constructive feedback.
• Willingness to work the odd evening or weekend as needed, with a time-off-in-lieu policy.
• Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you.
• Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow.

Reward package includes:

Working in a friendly office (in an Ethical Property building) surrounded by other social enterprises and charities. The office is Covid safe and open, however, currently, we’re mostly working remotely due to the pandemic. There is a framework of support for staff, including a work station risk assessment and health and safety action plan. The On Road Media team have:

• Fortnightly well-being check-ins with your manager – an opportunity for you to share feelings and experiences about your work, alongside feeding into a well-being and welfare staff framework.
• Mentoring – each staff member is set up with an external mentor after the 3 month probation period.
• Training opportunities – as a small charity, we have a modest training budget but we try our best to access training opportunities through our funders for staff where possible and encourage staff to attend events.
• Meeting amazing people through our networks of activists and journalists.
• Working alongside people who love what they do.
• Access to a 24/7 Employee Assistance Programme with counselling and advice helplines.

Deadline is 9am Thursday 27th May 2021.

Kew is embarking on an ambitious change programme to enhance the visitor experience (EVE) and increase revenue generation through improvements to our technology infrastructure and digital estate. We’re looking for a commercially-minded Product Manager to join the Digital Experience team at Kew, taking responsibility for developing and improving our revenue-generating digital products, including ticketing and ecommerce, as part of this programme of work.

You’ll be part of an agile, multidisciplinary team, working creatively to deliver results that balance user needs and business goals, understanding that as a complex, not-for-profit organisation we have both commercial and non-commercial objectives.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Working across our commercial products, you’ll oversee delivery of development and improvements, working closely with our internal IT teams and external development partners. You’ll ideally have experience of working with different ecommerce solutions and be a champion for sustainable product development.

You’ll approach stakeholders and team members with curiosity and consideration, building shared goals that demonstrate the value of improved digital experiences to RBG Kew and get buy-in and cross-directorate support for our work.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please visit our website for more information and to apply.

Closing Date: 16/05/2021

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.

A fast-growth healthcare organisation based in central London is seeking a Chief Solutions Architect as part of a newly created position within it's core IT directorate.  Reporting in to the CTO, the Chief Solutions Architect position is a business critical role, and the succesful candidate will lead on technology strategies, solutions, architectures, and roadmaps. The role will include the following: 

• Lead the develipment of solution architecture and big data at time of significant growth for the organisation
• Lead the architectural oversight of new technology components (vendor selections, integration, software design etc.)
• Identify improvements for technology recommendations in line with upcoming strategic changes and projects
• Document and approve designs in Confluence and the technical backlog in JIRA
• Develop and run a new technology governance board responsible for approving all new technologies

This is a truly exciting opportunity for a candidate who is keen to make their mark within a newly created role. You will have exposure to senior level stakeholders both internally and externally on a national and international level. 

The opportunity would suit someone with a a good technological background in software development who has since moved on to leading or supporting in the lead of a design authority function. Agile scrum tooling in the support of projects would be advantageous, and good communication skills is key. The role will also include solution design production and therefore software development skills will be required in the prototyping of new solutions for complex technical designs. 

A background working within healthcare and understanding of healthcare governance and data standards would be advantageous. 

In return, the organisation can offer an outstanding benefits package (10% employer only contribution pension, gym access, subsidised meals, buy and sell holiday package options etc.), and the opportunity to work in a high-profile and fast growing organisation with impressive and passionate people. 

Cyber Security Technical Officer

We are seeking to recruit a Cyber Security Technical Officer who displays a flexible approach, excellent communication skills and is an effective team player.

Position: Cyber Security Technical Officer

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Circa £30,000 per annum

Contract: Permanent.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The Cyber Security Technical Officer is responsible for leading technology focused security initiatives across the technology team, the products and services we deliver and to create initiatives to gain a wider business understanding of cyber security.

The role ensure that the business systems and infrastructure are secured in line with best practices such as set by NIST, National Cyber Security Centre, ISO27001 and OWASP. The role will also work alongside Corporate Governance to ensure that data security is maintained.

Key accountabilities and main responsibilities

• Develop and maintain security principles for the technology department to follow.
• Ensure we are secure by design in all technology activities and that users only access resources they are allowed to.
• Ensure security governance is embedded and best practices in risk management are followed.
• Scope and planning for service and business continuity on behalf of the technology department.
• Ensure that security vulnerabilities, threats and countermeasures are understood, triaged and activities take place to secure the environment.
• Ensure security assessments and testing takes place.

About You

You will have a good understanding of:

• Managing security within technology
• Risk management
• Microsoft technologies
• Computer hardware/OS/applications
• Mobile technologies
• Networks and TCP/IP

You will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders and work flexibly with the ability to adapt to demand.

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Cyber-Security, Cyber-Security Technical Officer, Data Secruity, Infrastructure, Corporate Governance, IT, IT Systems, IT and Cyber Security Officer, Data Security Officer, Programme Manager, Programme Officer, Cyber Security Project Officer, Hardware Engineer, Cyber Security Officer.

Main purpose of Job

To lead the implementation and improvement of Eikon’s impact measurement capabilities and quality assurance framework, incorporating clear and consistent data and reporting infrastructure.  The position will work in close collaboration across all of Eikon’s teams to define and implement best practice, service excellence and process improvements. Underpinned by the strong use of technology, systems and data compliance and capability.  The role will have two direct reports and will lead cross-team project groups to support in the delivery of impact and quality implementation and improvements. Project work will include the review and recommendations of IT systems and data management, along with the subsequent infrastructure within the organization for sustainable organizational support in these areas. Reporting to the Head of People and Performance, this is a key role for Eikon in supporting strategy implementation and demonstrating impact.

KEY RESPONSIBILITIES

• Lead the development and continuous improvement of Eikon’s Impact Measurement Tool, ensuring appropriate integration and no duplication of effort between Eikon’s contractual measurements and Eikon’s internal performance metrics
• Lead the development and continuous improvement of Eikon’s Quality Assurance framework, policies, process and procedures for service data and delivery
• Lead the development and continuous improvement of Contractual reporting
• Lead the development and continuous improvement of Fundraising reports and services funded by other sources
• Lead the review and development of Eikons systems, data and compliance services.
• Manage the IT systems, services, data and technology innovation, integration, optimization and compliance
• Manage data compliance and quality in accordance with relevant legislation and regulations
• Support with the creation of board reports
• Support the reporting of strategic goals measurements and metrics
• Line Manage Eikon’s data analyst and data entry analyst to ensure priorities and support for services is designed and delivered to the highest standard
• Other duties as deemed applicable and as needed in support of priorities

Cross Organisational Working

• Contribute to Eikon’s strategy and objectives, and ensure the organisational perspective is reflected in the delivery of services and outcomes for young people
• In collaboration with colleagues across Eikon strategically develop opportunities to improve services for children, young people and families in Surrey, demonstrating impact and delivered with high quality
• In collaboration with peers across departments write and monitor operational performance

Management of staff and teams

• Line manage staff in line with Eikon's policies
• Inclusively lead and manage project teams collaboratively across the organization

Safeguarding and health and safety

• Work in collaboration with the DSL to ensure all staff and volunteers recognize that safeguarding is everyone’s business and are competent and equipped to manage safeguarding issues
• Put in place policies and procedures that support the safety, health and wellbeing of staff and volunteers and Children and Young People

Risk Management and Quality Assurance

• Systematically monitor organisational risk and put in place measures to mitigate risks
• Develop and implement quality assurance processes and practice
• Systematically monitor the quality and effectiveness of practitioner services, within the strategic approach and effective practice principles
• Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon
• Ensure case management is recorded to a high quality (including ensuring systematic case note review processes are followed)
• Update and review all relevant policies when necessary
• Embed a culture of continuous improvement across all teams

Monitoring, reviewing and reporting

• Undertake regular and systematic case note review processes and monitor for quality of recording, as part of quality assurance framework
• Ensure all data and information is uploaded onto all relevant databases (Breathe HR, Evide, Donorfy, Sage)
• Monitor and evaluate all services and ensure targets are understood and reportable.
• Ensure all direct delivery of services for children and young people use the Eikon Impact Measurement tool
• Ensure regular reporting of progress with business plans

Fundraising and Budget Management

• Monitor and develop relevant service reports
• Working with finance to report on delivery and within budgets and against contractual obligations

Tipping Point is looking for a technology specialist to join our team and lead the development of our free Tech Hub which puts a powerful set of digital distributed organising tools at the disposal of grassroots climate groups and networks who need them.

Starting Date: May/June 2021
Contract: 2 days (14 hours) a week (flexi time) with scope to increase hours based on funding.
Compensation: £145 – £162 day rate
Location: Remote working from anywhere in the UK. Occasional UK travel required (once possible)

Application deadline: 9am Monday 24th May 2021.

Tipping Point is looking for a technology specialist to join our team and lead the development of our free Tech Hub which puts a powerful set of digital distributed organising tools at the disposal of grassroots groups and networks who need them.

Tipping Point’s mission is to support, grow, train and strategise with more diverse networks to empower millions of new people to join grassroots groups in bold and sustained action for climate justice.

Our team of freelancers works remotely and flexibly using Slack, Zoom, Google Drive and other online platforms to work together collaboratively and efficiently.

This is an exciting opportunity to join a small new team and use your skills and passion to ensure organisers and groups are trained and set up to absorb large influxes of new supporters, and build transformative grassroots power.

Tipping Point particularly encourages applications from people from ethnic minority backgrounds, trans people, queer people, people with disabilities and people with caring responsibilities and other groups typically under-represented in campaigning organisations. We encourage everyone to read our Organising Principles before applying. 

About Tipping Point

Tipping Point has just launched in the UK. 

We bring people from all walks of life and grassroots groups together to understand and use their power to grow the climate movement’s scale, diversity and power. Together we’re building unstoppable momentum for an end to fossil fuels and for systemic changes in our society and economy.

Creative, sustained and escalating actions are the lifeblood of any movement – they’re how we translate our organising efforts into real power and influence over decision-makers and how we educate, inspire and recruit new members to grow our movement’s power.

We believe in the transformative power of action that deepens participants’ engagement, political knowledge, leadership skills and commitment long-term, enabling people to see small or local wins building towards a bigger shared network or movement goal.

We train and support grassroots groups to build their community leadership, digital skills, open structures and welcoming culture to inspire and absorb large new bases of supporters in ‘moments of the whirlwind’. By frontloading this DNA with grassroots networks and providing powerful tech tools we empower groups to take creative action, tell engaging stories and frame popular demands that enable thousands or millions of people to join the movement with ease.

We are all freelance workers and are responsible for our own income tax and national insurance.

As an intentionally small and flexible new team, we have adopted a TEAL-style model of self-management, accountability and transparency that recognises wholeness and collective care.

About the role

You will be supporting key organisers to have free shared access to online training
platforms, design software and a cutting-edge toolkit powered by ActionNetwork and
Twilio tech for distributed online action, events, communication and mobilisation.

You will join our flat structure working with two other team members on supporting grassroots campaigner to set up and develop the Tech Hub. In this newly created role you will be responsible for key elements of the organisation’s work, as well as, collaborating on collective work within the team.

Key responsibilities

• Act as our digital expert, and be able to collaborate with and advise on digital development where required
• Helping us create a set of tools that grassroots campaigners can use to grow powerful movements
• Training and supporting grassroots groups as they set up and manage their local digital campaign infrastructure i.e. CRM, action tools, websites
• Development of innovative new campaign tools
• Basic Web development (WordPress experience a plus)

We are looking for someone who has:

• 3+ years digital project or product management experience, including management of a website. 
• Experience of managing contact management systems
• Ability to confidently simplify complex digital topics to engage and collaborate with non-experts.
• Familiarity with HTML, CSS & Javascript
• A willingness to learn new things, and an aptitude for technology
• Experience of grassroots campaigning or community organising
• A deep understanding of the nature of oppression and how it manifests in society and a commitment to collective liberation and challenging inequality.
• Effective verbal and written communication skills with the confidence and tact to interact with all grass-roots campaigners from a variety of backgrounds
• Comfortable working autonomously and independently, using own self-initiative

Desirable experience and abilities:

• Experience with any modern CMS or data platform, e.g. Action Network, Salesforce or Nation Builder Experience of building or supporting a network in organising and running distributed campaigns
• Experience of automating repetitive tasks to maximise operational efficiency using tools such as Zapier
• Experience of supporting any of the following G Suite, Twilio contact centre or ControlShift Tools.
• An interest in UX with some experience of JavaScript frameworks, such as React, Vue.js or Angular.

How to apply

Application deadline: 9am Monday 24th May 2021.

Please complete this application form where you can submit:

• Your CV

• A cover letter (1000 words max) explaining your relevant experience and skills and why you want this role

We also ask all candidates to complete a separate, anonymous Justice, Equity, Diversity and Inclusion Form

The candidate must reside in the UK and have permission to work in the UK

Join Britain’s biggest walking charity to help more people enjoy the benefits of walking.  This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.

The Ramblers is undergoing an exciting time of transformational change - and the Membership and Fundraising team is at the center of the action!At the heart of the Ramblers lies our wonderful community of over c100,000 members, enabling us to fulfill our mission across the length and breadth of Great Britain.  We have an incredibly loyal base of members, but we cannot afford to stand still.  If we are to thrive, grow and remain relevant in a changing landscape, we need to evolve and connect with more of the UK’s 9 million walkers.

We are looking for an insight-driven Membership Product Innovation Manager. This role is based within the Membership and Fundraising Team, reporting to the Head of Membership.

You will be working on a strategic project to increase the relevance of the Ramblers membership proposition, promise and package to more walkers, particularly for those who walk by themselves or with friends and family rather than in walking groups. This is a really exciting opportunity to make your mark, and help the Ramblers grow our reach and relevance.

In the role you’ll be responsible for enhancing the Ramblers’ understanding of the needs, wants and behaviors of Britain’s self-guided walkers to inform how we can best adapt our membership proposition, promise and package to meet these needs. You will be taking to market a new membership proposition, including key creative assets as part of this.

You’ll also evaluate our current membership product and the external competitive marketplace, providing recommendations for evolving our membership product.

This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.  If you think you’ve got what it takes to be our new Membership Product Innovation Manager, we’d love to hear from you. 
 

Essential requirements include:

• Experience of working with research and/or creative agencies. Insight-driven.
• A team player, able to develop collaborative, strong and effective working relationships.
• Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
• Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
• A flexible and resilient approach to product development and innovation, with a curious mindset to explore opportunities and overcome challenges.
• Development and ongoing evolution of an income-generating membership, fundraising, product or brand proposition to attract new audiences
• Ability to negotiate and influence effectively, with strong written and verbal communication skills, to influence a range of audiences and stakeholders including external partners and suppliers.
• Experience of innovation process, methodologies and approaches across product and/or service development to drive audience and financial growth
• Ability to negotiate and influence effectively, with strong written and verbal communication skills, to influence a range of audiences and stakeholders including external partners and suppliers.

The Ramblers are an equal opportunities employer.  We promote diversity and warmly welcome applications from appropriately qualified people from all sections of the community.

CAD Technician

(Ref:  SUS3181)

£24,938 per annum

37.5 hours per week

Base: Leeds or Manchester

Initial home working may be expected due to office closures during current C19 restrictions

About Sustrans

Our vision and mission have never been more relevant. 

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together.

About the Role

At Sustrans, we are passionate about walking and cycling infrastructure. We now have an exciting opportunity for a CAD technician to join our vibrant and motivated team of engineers and urban designers!

In your role, you will provide AutoCAD design support for our design and engineering colleagues in the development of high quality urban design, street design, off road walking/cycling routes and on-highway projects – helping us to create healthier lives and happier places for everyone.

About You

We are looking for an experienced AutoCAD user with a Highway design and/or cycle route design background.

You will have experience developing AutoCAD design drawing packs for infrastructure projects and be comfortable working with technical drawings, drawing registers, management systems and design standards.

In return we can offer you genuine flexibility around working patterns. We embrace values-driven and inclusive leadership and we listen and make time for innovation through our people-centred culture.

This is a fantastic opportunity to join a small team where you can make a big impact and where we value the contribution and expertise of everyone.

Equality, diversity and inclusion

We actively encourage applications from people from all parts of the community, particularly where we are under-represented. Currently, this includes disabled people, and those from Black, Asian and minority ethnic groups.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

Interviews

Closing date for the receipt of completed applications is 9am on Wednesday 26th May 2021.  Interviews will take place via MS Teams during week commencing 10th June 2021.

To apply, please complete our online application form.

We are also recruiting for a Graduate Engineer and an Engineer!!