It infrastructure manager jobs
Team: IT
Location: Remote
Work pattern: 35 hours per week, Mon-Fri. Flexible working options available
Salary: Up to £49,655.50 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our IT Security Engineer:
- Support the design and operation of the enterprise-scale Security Operations Centre
- Deploy and optimise Microsoft security tools, including AI-driven XDR platform
- Monitor, detect, triage and respond to security threats proactively
- Conduct regular risk assessments and forensic investigations for any security breaches
- Develop and implement a comprehensive IT security strategy, including policies, incident response plans, and procedures
- Collaborate with the Infrastructure Team to strengthen security posture
- Promote security awareness across the organisation and act as cybersecurity expert
About the IT team:
You’ll join a team of 6 people within the Infrastructure team. The wider IT and Governance team is around 42 people. The IT Infrastructure and Support team ensures the organisation’s technology environment is secure, reliable, and efficient by managing networks, servers, storage, and cloud platforms, implementing robust security and disaster recovery measures, and monitoring performance. They provide end-to-end support through service desk operations, technical troubleshooting, and application maintenance, while collaborating with stakeholders to deliver scalable solutions aligned with business needs. Their role also includes driving operational continuity, compliance, and continuous improvement to enable seamless service delivery and future-ready infrastructure.
What we’re looking for in our IT Security Engineer:
- Must have worked within a similar role during the past 12 months
- Microsoft Security Certification and hands-on experience in Microsoft security technologies
- Experience within cloud security (Azure)
- Experience investigating incidents and implementing XDR solutions
- Expert knowledge of security frameworks and standards
- Strong analytical mindset with exceptional problem-solving and troubleshooting skills
- Ability to write and maintain security documentation
- Commitment to continuous learning and staying current with the latest cybersecurity threats, trends, and emerging technologies
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 8th December 2025
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form and redacted CV
2. Virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
£52,000 to £60,000 per annum, subject to location
35 hours per week
London, Sheffield or Cardiff (home and office based)
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a hands-on Lead IT infrastructure engineer to take ownership of our IT infrastructure and play a pivotal role in our migration from on-premises to Microsoft Azure.
This is a deeply hands-on, delivery-focused role where you’ll lead the technical design, build, deployment and maintenance of our infrastructure services across cloud, hybrid and on-premises environments. You’ll be responsible for modernising and optimising our infrastructure, ensuring it is secure, scalable, resilient and aligned with best practice.
You’ll take the lead in executing our move to a hybrid Azure environment. Designing, building and deploying solutions yourself while guiding and mentoring engineers across the team. Alongside transformation work, you’ll also own day-to-day infrastructure operations, troubleshooting and driving continuous improvement.
You’ll play a key role in strengthening our cyber security posture, including vulnerability management, configuration hardening, incident response, compliance activities and maintaining accreditations such as Cyber Essentials Plus.
Working with the Head of IT, you’ll contribute to the development of the infrastructure roadmap, act as a subject matter expert across the organisation, and ensure our systems support the charity’s vital work.
About you
You’ll be an experienced infrastructure professional with strong hands-on expertise in:
- Designing, building and maintaining hybrid environments, particularly Microsoft Azure (IaaS, PaaS, networking, storage, compute and monitoring).
- Leading and delivering on-premises to Azure migration projects.
- Working across a wide range of enterprise infrastructure technologies across networking, virtualisation, storage, security, identity, backup, disaster recovery, and monitoring.
- Managing Microsoft services such as Windows Server, Hyper-V, Intune, Autopilot, Entra ID, Defender, Exchange, SharePoint etc.
- Strengthening infrastructure security across technical controls and operational procedures.
You’ll bring excellent communication skills, strong problem-solving abilities and the confidence to lead technical decision-making. You’ll work proactively, take ownership of outcomes, and collaborate effectively with colleagues and stakeholders at all levels.
You’ll have proven experience delivering end-to-end infrastructure solutions, driving transformation projects, and maintaining secure, resilient and cost-efficient environments. You’ll also be confident working with security frameworks, implementing technical controls, operational processes and delivering compliance activities needed to keep an organisation secure.
Alongside your technical expertise, you’ll provide leadership and mentorship to engineers, helping to build capability and support a culture of continual improvement.
If you’re passionate about shaping how IT infrastructure services support our charity’s vital work, we’d love to hear from you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role can be based in our London, Sheffield or Cardiff office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date:Sunday 7 December 2025 at midnight
We reserve the right to close this advert early and subject to volume of applications. If you’re interested, please submit your application as early as possible.
Interview date: week commencing 15 December 2025
Candidates located in Newcastle upon Tyne or London are preferred due to office location and will work on a hybrid basis, though applicants from other UK areas may also be considered.
We are seeking a collaborative and forward-thinking professional to help drive the implementation, integration and ongoing support of a wide range of platforms across the organisation. You will work with key systems including our Enterprise Management Systems (Access Group) and Microsoft technologies such as Windows 365, SharePoint, Power BI, Copilot, Azure, Intune and the Microsoft 365 client suite. You will also collaborate with third-party partners to develop and maintain interfaces with cloud-based platforms including Beacon CRM, Cascade HR, and AdvicePro. Experience in developing Power Apps – or similar mainstream app development tools – would be advantageous.
As part of this role, you’ll explore how emerging technologies including AI and automation, can enhance NEA’s operations, helping us to work more efficiently and make a greater impact.
We’re looking for someone with a strong, current and broad technical background, who can balance organisational priorities with the varied needs of different teams. You will play a pivotal role in managing NEA’s operational and digital infrastructure, ensuring our systems are reliable, secure and continuously improved. This includes overseeing IT services, digital platforms and cybersecurity measures, while identifying opportunities for innovation and development across the charity.
What you will need to succeed
You will be a technically strong, strategically minded and forward-looking individual who is passionate about leveraging technology to create real social impact. You should have:
- Demonstrable experience in managing and implementing Microsoft environments
- Strong understanding of information systems, networks, and security
- Excellent problem-solving skills with the ability to manage complex projects
- Strong leadership and communication skills
- Proven experience with cloud technologies, ERP systems, and cybersecurity frameworks (preferred)
- Demonstrable experience developing Power Apps or mainstream apps (advantageous)
You will thrive in this role if you are proactive, innovative, and able to see the bigger picture, balancing technical expertise with organisational priorities to deliver impactful solutions across the charity.
Hybrid and home working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
The client requests no contact from agencies or media sales.
Team: IT
Location: Remote
Work pattern: 35 hours per week, Mon-Fri. Flexible working options available
Salary: Up to £44,400.69 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Cloud Engineer:
- Design, deploy, and maintain scalable, secure, and cost-effective Azure cloud solutions
- Ensure high performance, resilience, and compliance across the Azure environment
- Collaborate with cross-functional teams to align cloud infrastructure with organisational needs
- Optimize Azure services including compute, storage, networking, and identity management
- Lead Cloud migration initiatives, including planning and execution
- Implement and maintain robust security controls across the Azure environment
- Develop and manage automated deployment pipelines using Infrastructure as Code
- Stay abreast of Azure platform updates, emerging services and best practices
About the IT team:
You’ll join a team of 6 people within the Infrastructure team. The wider IT and Governance team is around 42 people. The IT Infrastructure and Support team ensures the organisation’s technology environment is secure, reliable, and efficient by managing networks, servers, storage, and cloud platforms, implementing robust security and disaster recovery measures, and monitoring performance. They provide end-to-end support through service desk operations, technical troubleshooting, and application maintenance, while collaborating with stakeholders to deliver scalable solutions aligned with business needs. Their role also includes driving operational continuity, compliance, and continuous improvement to enable seamless service delivery and future-ready infrastructure.
What we’re looking for in our Cloud Engineer:
- Extensive hands-on experience designing, deploying, and managing solutions in Microsoft Azure, as well as Microsoft Azure Certification
- Experience leading cloud migration projects
- Experience with Microsoft Defender and implementing security standards and access controls
- Skilled in scripting and automation using PowerShell or Azure CLI
- Experience in Infrastructure as Code tools and templates to automate resource deployment
- Understanding of Azure DevOps to build and manage automated deployment pipelines
- Exceptional problem-solving and advanced troubleshooting skills
- Demonstrated commitment to continuous learning and staying current with Azure updates
- Strong understanding of Azure networking, security features, governance and best practice
- Deep expertise in core Azure services
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 8th December 2025
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form and redacted CV
2. Virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £45,000 to £50,000 per annum
Hours: Full time, 37.5 hours per week.
Reports to: Programme Director
Direct reports: None
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.
About the role:
We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research like the National Centre for Accessible Transport.
We are now recruiting for three Transport Solutions Managers, one permanent position and two 24 month fixed-term contracts. These roles will lead the design and delivery of high-impact work focused primarily on accessible electric vehicle (EV) charging – a key priority for the Foundation. This is a pivotal role that combines technical understanding, programme delivery, and stakeholder leadership, and is designed to work flexibly across our matrix structure.
While your core focus will be on EV charging, you also may be expected to lead and/or contribute to other transport projects across the transport themes.
This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.
What you will be doing:
- Lead the design and delivery of accessible EV charging initiatives, working closely with Programme Directors and partners across government, industry and the charity sector.
- Scope, commission and manage projects related to EV charging – such as pilots, commercial partnerships, research studies or funding opportunities – ensuring alignment to strategic priorities.
- Bring technical and market understanding of EV charging (e.g. standards, installation, interoperability, user experience, accessibility requirements) to shape the Foundation’s approach in this space.
- Manage end-to-end delivery of specific initiatives, including planning, budgeting, due diligence, contracting, risk management, and governance reporting.
- Use insight, evidence and stakeholder engagement to shape new programmes of work and ensure delivery reflects the needs of disabled people.
- Work flexibly across our matrix team, contributing to projects or funding rounds outside your own portfolio as needed, and supporting colleagues with specialist input or delivery resource.
- Build and maintain relationships with key external stakeholders, including OZEV, DfT, BSI, chargepoint operators, local authorities, disability organisations and industry experts.
- Collaborate across the Foundation, including with the Insight & Evaluation, Finance and Communications teams, to ensure high-quality delivery, learning and visibility of our work.
- Bring and apply knowledge in key areas as accessible transport, disability, inclusive innovation, grant making or systems change.
- Support the development and continuous improvement of our delivery models, funding mechanisms and ways of working.
Your experience:
Must haves:
- Experience managing complex projects, ideally in EV charging, transport, or energy sectors.
- Ability to translate technical or policy insight (e.g. standards, user experience, accessibility, or engineering considerations) into practical delivery and funding approaches.
- Experience managing projects or funding opportunities from inception through to delivery, ideally across multiple partners or suppliers.
- Strong stakeholder engagement and influencing skills, with the ability to work effectively across government, industry, and the charity sector.
- Excellent organisational and project management skills, with the ability to deliver multiple, complex workstreams to deadlines.
- Strong analytical capability, able to interpret data, research and qualitative insight to inform recommendations and decision-making.
- Excellent written and verbal communication skills, including the ability to produce high-quality reports, business cases, and presentations for senior audiences.
- Confident IT literacy, including Microsoft Office (particularly Excel and PowerPoint).
Nice to haves:
- Understanding of EV charging systems, standards (e.g. PAS 1899), and market dynamics.
- Experience working alongside government, local authorities, or industry partners on projects.
- Familiarity with innovation or funding mechanisms such as pilots, challenge funds, co-design, or commissioning frameworks.
- Understanding of wider disability and transport issues, such as the social model of disability and key accessibility barriers.
- Experience supporting or line managing others in a team or project context.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
IT Support Technician (Infrastructure & Cyber Focus)
Salary: £33,416 per annum WTE
Hours: 37 hours per week, worked Monday – Friday
Location: Farnham / Guildford / Flexible working across sites
Would you like to be part of an organisation that’s dedicated to caring for the local community?
We have an opening for a full time IT Support Technician (Infrastructure & Cyber Focus) within our friendly and supportive IT Team, based at our site in Farnham, Surrey. This role plays a key part in ensuring Phyllis Tuckwell’s digital infrastructure remains secure, reliable, and ready for the future — helping to maintain and further develop the hospice’s modern digital infrastructure as we move into our new facilities. You’ll provide professional, hands-on technical support to staff and volunteers across the organisation, maintaining systems such as Microsoft 365, Azure Virtual Desktop, Intune, and our network infrastructure.
If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.
About You
A successful IT Support Technician (Infrastructure & Cyber Focus) will have:
- At least two years’ experience in an IT support role (ideally 2nd-line or higher).
- Strong technical knowledge of Microsoft 365, Azure AD, Intune, Windows 10/11, and networking.
- Awareness of cyber security principles and endpoint protection.
- Excellent problem-solving skills and the ability to work independently or as part of a team.
- A professional, customer-focused approach with a desire to continually improve systems and services.
- Excellent interpersonal and communication skills
- Strong team working skills as well as the ability to work independently
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our IT team members are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Excellent Career Development
- Skill Development and Training
- Project-Based Learning
- Internal Mobility and Career Progression
- Professional Growth
- Upskilling
- Apprenticeships
- Coaching
- Diverse Training Courses
- Cross Departmental Projects
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Michael Cullen, Head of IT. If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.
Closing date for receipt of applications: Sunday 7th December 2025
Interviews to be held week commencing 15th December 2025
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to an enhanced Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
About us
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.
Hours: 35 hours per week.
Location: Hybrid working, with one day per week at our London office.
About you
Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing strategy, as well as leading and managing IT and digital change projects should be second nature to you. Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen.
How to apply
For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.
To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.
Closing date: 30 November 2025.
Interview date: First and second-round interviews to be held w/c 8 December 2025.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Service Desk Analyst
Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst!
Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?
We’re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers.
These roles require NPPV Police vetting and SC level clearance which the organisation will arrange. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process.
Position: IT Service Desk Analyst
Location: St. Mellons, Cardiff
Hours: Full time 37.5 hours per week
Contract: Permanent
Salary: £26,161.25 per annum
Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
What You’ll Do
- Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally.
- Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations.
- Support users with their computers, Microsoft Windows, Office, and more.
- Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence.
- Participate in team meetings, workshops, and IT projects your ideas and input will always be valued!
Who We’re Looking For:
- Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment.
- Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting.
- A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way.
- Organised, proactive, and able to prioritise tasks in a busy environment.
- Eager to learn, share knowledge, and contribute to a positive team culture.
Why Join the Team?
- Be part of a supportive, inclusive team that values your growth and well-being.
- Opportunities for professional development.
- Make a real impact by supporting colleagues who deliver vital services for Victim Support.
- Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment.
Ready to Make a Difference?
If you’re excited to help others and grow your IT career, we’d love to hear from you! Apply now and become a key part of the Technology support team.
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
About Hammersmith, Fulham, Ealing, and Hounslow Mind
We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect.
We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
We work in Hammersmith, Fulham, Ealing and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Purpose of the Job
The Director of Finance will join the leadership team, contributing to the overall management of the charity and provide strategic oversight across Finance, IT, Health & Safety and Risk management.
This role is critical in ensuring the charity’s long-term sustainability and effectiveness in supporting people who need us most. The postholder will ensure robust financial management, foster a supportive and inclusive workplace culture, and lead the development of digital systems that enhance service delivery and organisational resilience.
Main Duties and Responsibilities
Mission and values
- Champion a culture of accountability, inclusion, and continuous improvement.
Strategic Leadership
- Support the lead role of the CEO on Board Reporting.
- Work closely with the CEO and Board to shape and deliver the charity’s strategic and budget plan.
- Lead the development of financial and IT strategies that support the charity’s compliance.
Finance
- Oversee all financial operations, including budgeting, forecasting, financial control, reporting, and audit.
- Ensure organisation-wide compliance with internal financial procedures and legal compliance.
- Prepare reports for the Leadership Team and Board of Trustees analysing performance against KPIs.
- Provide financial reporting to high level commissioners.
- Develop the annual budget and financial forecasting in collaboration with the Leadership and Senior Management Team.
- Oversee cashflow management.
- Translate complex financial information to non-finance budget holders to help them manage their own budget and make informed decisions.
IT, Health & Safety and Risk Management
- Oversee the IT infrastructure and cyber security, ensuring appropriate development and maintenance of IT systems.
- Ensure compliance with data protection regulations (e.g., GDPR), particularly in relation to sensitive client data.
- Oversee organisational compliance including gaining and retaining accreditation certificates including ISO accreditation.
- Oversee Health & Safety Compliance including management of the organisational Facilities function and the annual Health and Safety Audit.
- Oversee risk management policies and processes including the updating of the Board Risk Register in collaboration with SMT colleagues.
Person Specification
Qualifications
Essential
- An accountancy qualification e.g. CCBA, CIMA.
Desirable
- A relevant qualification in Management and/or Leadership (or willingness to work towards).
EXPERIENCE
Essential
- Extensive senior leadership experience in leading a finance function, ideally in a charity or not-for-profit organisation.
- Experience of leading and managing change.
- Experience of charity accounting and accounts preparation under SORP reporting requirements.
- Significant experience of leading and developing high performing teams.
- Experience or knowledge of data protection and GDPR compliance.
Desirable
- Understanding of the Mental Health Commissioning Landscape and the third sector.
SKILLS & ABILITIES
Essential
- Excellent technical accounting skills.
- Ability to lead with vision, developing associated strategies and plans for implementation.
- Evidence of strong leadership, highly effective communication, and people skills with the ability to tailor communications to a range of difference audiences.
KNOWLEDGE & UNDERSTANDING
Essential
- Knowledge of payroll management and systems.
- A thorough understanding of strategic financial management.
- Broad knowledge of statutory regulations and compliance relating to government.bodies, companies and charities including finance, audit, data protection, governance, and risk management requirements.
PERSONAL QUALITIES
Essential
- Able to give a strategic lead and inspire others.
- A confident and effective person-centred decision maker.
- Resilient with a positive outlook and personal drive.
- Commitment to the practical application of safeguarding, data protection, and equal opportunities.
- Commitment to developing and maintaining a high level of service to service users, colleagues, trustees and other stakeholders.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to a Standard DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Summary
The IT Department now executes a mixture of Azure Cloud and 3rd party outsourced IT services, in an entirely new and modern IT infrastructure that utilises the latest technologies. The IT function serves 900 staff in the National Church Institution co-located bodies and aims to adopt common solutions across the NCIs where practical. IT provides a broad range of customer focused IT services such as technical architecture and support, networks, change management, business analysis, project management, Training, Procurement, systems administration and applications hosting.
The purpose of this role is to support our Microsoft M365 platform, largely focused on the end user compute devices including desktops, laptops and mobile devices within agreed service levels and quality standards with minimal disruption to users; to work with other IT and business colleagues and 3rd parties on IT projects, change requests and other initiatives and to provide informed technical advice to the National Church Institutions and all IT users.
- Experience of Microsoft M365 Suite including Exchange, SharePoint, Teams and OneDrive.
- Experience if Microsoft's Defender Suite (Endpoint, 365, Identity, Cloud Apps).
- Experience of managing Microsoft licensing to ensure value for money.
- Excellent experience of supporting EUC devices including Windows and Mac endpoints; IOS and Android mobile devices; and Teams meeting room equipment.
- Experience of Intune for device deployment, updates and application packaging.
- Experience of Active Directory and Entra ID.
- Understanding of Microsoft Azure, including IaaS, PaaS, and networking.
- Understanding of Windows Server, SQL Server and IIS.
- Good knowledge of networking principals including TCP/IP, DNS, DHCP and firewalls.
- Experience in mitigating security incidents caused by malware, viruses and non-compliance with network security policies.
- In-depth knowledge and experience of working on or with a service desk day to day, providing advanced technical support in line with ITIL standards and following change control procedures.
- Excellent customer service skills, able to support the requirements of users across the organization including VIPs.
- Significant troubleshooting expertise and structured problem-solving skills.
- Experience in problem management, solving issues effectively, identifying ways to mitigate future repeated incidents and working with other IT colleagues to provide resolutions.
- Strong written and verbal communication skills, including writing end user guides and updating technical documentation.
- Printer management and troubleshooting.
- Experience of using PowerShell for administration and automation.
Attendance of 3-4 days a week in the office (Church House, 27 Great Smith Street, London, SW1P 3AZ) will be required.
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Empower Technology, lead innovation: Join us as our Infrastructure & DevOps Team Lead!
Are you passionate about building secure, scalable, and resilient technology platforms? Do you thrive in a collaborative environment where your leadership shapes the future of cloud and DevOps practices?
We're looking for an inspiring Infrastructure & DevOps Lead to join our team and drive operational excellence for Victim Support's critical services.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
What You'll Do:
- Lead and mentor a talented team of Infrastructure Engineers and DevOps specialists.
- Shape and deliver our infrastructure and DevOps strategy, ensuring our Azure and AWS environments are robust, secure, and future-ready.
- Oversee cloud operations, automation, and CI/CD pipelines-championing best practices in Infrastructure as Code and container orchestration (Kubernetes, AWS Lambda).
- Collaborate across teams to deliver integrated, secure, and high-performing solutions.
- Ensure compliance with security frameworks (ISO27001, GDPR) and drive continuous improvement in service delivery.
Who We're Looking For:
- A proven leader with hands-on experience in infrastructure and DevOps roles (ideally 2+ years).
- Expertise in AWS and Azure cloud environments, Infrastructure as Code (Terraform/CloudFormation), and automation tools (GitHub Actions).
- Strong background in CI/CD, containerization (Docker/Kubernetes), and cloud security.
- Excellent communicator and mentor, able to engage stakeholders at all levels.
- Committed to fostering a diverse, inclusive, and high-performing team culture.
Why Join Us?
- Make a real impact supporting vital services for Victim Support.
- Work remotely with a supportive, forward-thinking team.
- Opportunities for professional growth, learning, and certification.
- Be part of an organisation that values innovation, well-being, and work-life balance.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
Ready to Lead the Way?
If you're excited to drive technology transformation and empower others, we'd love to hear from you! Apply now and help us shape the future of Victim Support's technology estate.
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Lepra, an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations.
This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You’ll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive.
We’re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable.
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra’s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation.
Job Purpose
The Senior Manager – HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra’s people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation.
Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions.
Working Relationships
Reports to the Director of Finance and Operations
Working with all of Lepra UK on all matters regarding HR, Operations and IT.
Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles.
Will work closely with the Senior Management Team and Trustees
Key Responsibilities
The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner.
1. Organisational Support
Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation.
Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters.
Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience.
Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management.
Support health and safety compliance within the organisation.
Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking
Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations.
Coordinate Trustee and Board-related administration as required.
Contribute to operational efficiency by supporting the implementation of improved systems and processes.
2. Human Resources and People Development
Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing.
Lead on workforce planning, recruitment, and providing support on retention strategies.
Support professional development, performance management, and engagement initiatives.
Ensure compliance with employment law and uphold best practice in employee relations and safeguarding.
3. Operations and Governance
Oversee office management, facilities, and supplier relationships to maintain effective operations.
Support Board and Committee administration, including minute taking.
Lead the review and implementation of operational policies and procedures to ensure efficiency and compliance.
Contribute to the development of a collaborative, transparent organisational culture.
4. IT and Data Management
Provide oversight and strategic support to the IT and Data Officer.
Ensure secure, efficient, and user-focused IT systems are in place.
Support the organisation’s data governance framework, ensuring compliance with GDPR and data protection legislation.
Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability.
5. Culture, Inclusion, and Wellbeing
Champion Lepra’s commitment to Equity, Diversity, and Inclusion (EDI).
Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration.
Ensure that HR and operational processes align with organisational values and support staff engagement.
At Lepra, you’ll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Organisational Delivery is the charity’s senior lead for ensuring our organisational systems, infrastructure, processes, and reporting frameworks run smoothly and efficiently. Working closely with the CEO, you will ensure the whole organisation has what it needs to deliver outstanding services.
You will oversee the Interim Services Manager, lead cross-organisational delivery projects, and ensure that contracts, reporting cycles, KPIs, and organisational compliance requirements are met on time, every time.
This role suits someone who is:
- Highly proactive — spots issues early and solves them quickly
- Delivery-driven — ensures actions are completed and followed through
- Decisive and structured — able to bring order and clarity
- A natural organiser — thrives on coordination, planning and making systems work
- Impact-focused — understands how strong organisational delivery enables strong frontline services
- Is hands-on – rolling up sleeves and engaging at all levels of the business
You will work at pace and take the initiative to keep the whole organisation aligned, efficient, and well-prepared for mobilisation and delivery.
Key Responsibilities
- Lead and drive cross-organisational delivery projects, ensuring timelines are met and actions completed
- Oversee organisational systems, tools, processes, and infrastructure
- Maintain oversight over contract performance, KPIs, grant delivery and reporting cycles
- Line manage the Interim Services Manager to support high-quality service delivery
- Collaborate closely with the CEO to drive organisational performance and delivery
- Ensure compliance, audit readiness, risk monitoring and governance frameworks are upheld
- Act as senior organisational liaison with commissioners, funders and partners
- Implement organisational improvements and embed them into practice
About You
We’re looking for someone who is confident walking into complexity and creating order. You will bring:
- Experience in organisational delivery, contract management or oversight within a charity or public service
- Ability to work at pace and take ownership of charitable and operational delivery
- Strong communication skills and confidence dealing with commissioners
- Excellent organisational, planning and problem-solving skills
- A proactive, calm and solutions-focused approach
- Ability to manage multiple priorities and follow through on actions
- Alignment with our mission to improve safety and outcomes for people affected by stalking
Desirable experience includes VAWG, criminal justice, safeguarding or small charity environments but, your ability to deliver, coordinate and lead is what matters most.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
Role Purpose
We are seeking a Senior Digital and Information Security Specialist to join our small dedicated team of risk experts. In this role you will lead the development, delivery, and continual improvement of Kamara’s digital security offering and support a team of digital security specialists, review and refine their work, and ensure our approaches remain current with emerging trends and methodologies. You will also play a key role in administering and strengthening Kamara’s internal IT security and information management systems, working closely with the leadership team to ensure robust, resilient, and practical systems that align with our organisational goals.
Who we are looking for
We are looking for a technically skilled and people-centered digital security professional who combines deep technical expertise with excellent communication and facilitation skills. You will have a track record of providing pragmatic, context-sensitive digital security guidance to organisations operating across diverse budgets, capacities, and geographies. We particularly welcome candidates with experience supporting social justice or civil society organisations, especially those working in higher-risk environments.
Key Responsibilities
Project Design and Delivery
- Design and deliver digital and information security assessments, management plans and protocols for a range of partner organisations
- Facilitate engaging workshops (both virtual and in-person) to support partners in implementing and embedding digital security practices
- Represent Kamara in meetings with partners
Team and Curriculum Development
- Support a small team of digital security specialists, reviewing and contributing to their learning and development
- Contribute to the ongoing development and refinement of Kamara’s risk management methodologies and tools
- Stay informed about emerging threats, technologies and best practices, using insights to strengthen our digital security offering
Internal Digital Security and IT systems
- Oversee and administer internal IT and digital security systems, working in close collaboration with the leadership team
- Conduct regular internal audits and risk assessments, recommending and implementing improvements as needed
- Design and deliver digital security training sessions for staff, as required.
Candidate Profile
Essential:
- A minimum of 8 years’ experience in IT and digital security roles - Experience providing direct digital security support and training, ideally to social justice or civil society organisations, and/or in higher-risk contexts - Excellent communication, facilitation and cross-cultural collaboration skills - Hands-on experience managing Windows/Linux/or macOS infrastructure and cloud-based environments (Azure, Google, Amazon)
- Strong understanding of vulnerability assessment, mitigation, and hardening techniques
- A pragmatic approach to digital security, with the ability to translate complex concepts into accessible, actionable guidance
- Strategic view and experience managing digital and information security risks, including the intersection between information security and legal and regulatory frameworks
- Fluency in English (both written and spoken) and ability to work within Western Hemisphere timezones
Preferred:
- Relevant professional qualification or certification in digital security, IT, or facilitation
- Experience managing and/or mentoring teams
- Experience working in social justice organisations / movements and/or in high-risk contexts
- Additional working languages (e.g., Portuguese)
- Willingness and ability to travel internationally
Terms
Contract: One-year fixed term (O.8 FTE) with potential for renewal or transition into a permanent role for the right candidate.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Engagement Manager
Reference Number: V563
Location: Aberdeenshire
Contract Type: Fixed Term Contract – March 2026
Hours: Full-time 35 hours per week
Salary: £25,625
DBS/PVG: PVG
Job Family: 3
Line Manager: Project Manager
Closing date: 8th December 2025
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Interview Date/s: TBC
Anticipated start date: TBC
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose:
We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway. The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area.
You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education.
Key Duties Responsibilities
· To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering.
· To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan in line with the All in Aberdeenshire outcomes.
· To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes and secure individuals positive destinations such as employment, education and training.
· To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received.
· To Liaise with referral sources, regarding new and existing referrals.
· To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination.
· To manage the risk assessment, quality assurance, and audit processes as appropriate.
· Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders.
· To ensure all the above is done with excellent record keeping, in accordance with compliance requirements and systems.
· Promoting and representing Volunteering Matters across Aberdeenshire.
· Contribute to the wider Volunteering Matters staff teams, upholding our values at all times.
Skills
· A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education.
· Understanding of how to assess the needs of an individual using a person-centered approach.
· Excellent organisational and IT skills.
· Excellent people skills with the ability to build professional, long-term relationships with others.
· Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a nervous potential individual.
· Ability to manage a busy workload and prioritise accordingly.
· Strong attention to detail and a willingness to accurately record all interactions.
· Creating, coordinating and supporting proper reporting channels around contract compliance
· Experience of project management and working to deadlines.
Experience Required
· Example - Significant experience working directly with people, particularly those who face challenges and barriers.
· Demonstratable relationship management experience with a wide range of stakeholders.
· Experience in using a CRM (customer relationship management) system
· Experience of project management, achieving high targets and working to strict deadlines.
· Experience of working in a remote setting as well as working within a team
· Proven ability to communicate effectively and work as part of a team.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.


