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South London Gallery, Peckham (Hybrid)
£36,839 - £42,781 per year
Posted 2 weeks ago
Refuge, Derby, Derby (On-site)
£40,627.3 per year
Posted 5 days ago
Closing in 5 days
MSI Reproductive Choices UK, Rotherham (On-site)
£78,488.1 - £109,691 per year depending on experience
Posted 3 weeks ago Apply Now
Closing today at 23:30
South East London Mind, Beckenham (Hybrid)
£32,829 per year
Seeking a Senior Peer Support Coordinator (Maternity Cover) to lead on the delivery of mental health peer support in Bromley
Posted 1 week ago
Family Action, Peterborough (On-site)
£24,971 - £27,504 per year
To work to core community development principles with community empowerment central to all work
Posted 4 days ago
Page 26 of 32
London, Greater London (On-site)
£25,207 - £26,500 per year
Full-time
Permanent
Job description

We are seeking a compassionate and organised individual to join our team as a Triage and Advice Officer. In this frontline office-based role, you will be the first point of contact for clients seeking support from our charity. You’ll be responsible for gathering essential personal and case information, assessing their needs, and either referring them to our service teams or signposting them to external organisations better suited to assist.

The successful candidate will be:

  • Organised and able to manage a varied workload
  • Compassionate, patient and empathetic in their approach to client interactions.
  • Be confident using the telephone and proficient in computer systems and digital tools  

 To apply please download the recruitment pack and forms from our website . Closing date is midnight on 15 Sept 2025.

 We value diversity and warmly encourage applications from disabled and LGBTQIA+people, candidates who share     lived experiences with our service users, and people from Black, Asian and global majority communities.

Application resources
Posted by
Cambridge House View profile Organisation type Registered Charity Company size 51 - 100
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Posted on: 12 August 2025
Closing date: 11 September 2025 at 12:34
Job ref: Triage0925
Tags: Advice / Information, Advocacy, Customer Service, Customer support, Data Entry, Helpline, Justice, Social / Support Work

The client requests no contact from agencies or media sales.