It manager jobs in central london, greater london

Job Title: Support Mentor (Nights)

Location: Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays. 

About the role

Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:

• Ensuring the safety and wellbeing of residents and participants.
• Be a present member of the team on the night shift, completing handovers for day colleagues for a seamless service.
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals. 

About you

We're looking for someone who shares our passion for supporting people who’ve experienced homelessness and may have complex needs. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. What are we looking for:

• Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency.
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role.
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
• Understanding of the housing and social needs of people with multiple and complex needs.
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback.
• Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support

Are you passionate about delivering outstanding supporter experience and operational excellence?

Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in donation processing, financial reconciliation, and managing a team, this is your chance to make a real impact.

Supporting our Fundraising Directorate, you'll play a vital role in ensuring donation compliance, driving income processing efficiency, and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.

Key responsibilities:

• Lead donation compliance: Oversee best practices and Gift Aid operations, ensuring donations are processed in line with standards, including for third-party platforms.
• Manage income processing & financial reconciliation: Take ownership of the financial reconciliation process, ensuring accuracy and transparency in income management.
• Team Leadership: Line manage the income processing side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.

What we're looking for:

• Experience in supporter or customer care, particularly in donation processing and financial reconciliation.
• Leadership skills: Proven ability to manage, inspire, and develop a team to achieve goals.
• A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
• Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in donation management.

At Sue Ryder, we’re committed to making a real difference in people's lives. By joining our team, you’ll have the opportunity to contribute to our incredible work while advancing your own career in a supportive and rewarding environment. If you’re ready to take the next step in your career, we’d love to hear from you.

Competitive Benefits Package

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non-Binary Individuals
• Refer a Friend scheme - £250 payment
• Inclusion passports
• Free Period Products
• Electric Vehicle Scheme
• Healthcare Cash Plan
• Death in Service Benefit
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.
• and lots more. Please visit our careers website for the full list.

Closing date: 25th September
Interview date: w/c 6th or 13th October (inc test)

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

Business Analyst - Finance Systems Replacement
Reference: SEP20250742
Location: Flexible in England. This role will be primarily home based but with regular travel (at least fortnightly) to RSPB HQ at The Lodge, Sandy, Bedfordshire, SG19 2DL. We anticipate that the successful applicant will be based within one hour's travel time from The Lodge
Contract: Fixed-Term, 18 months
Hours: Full-time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

The RSPB is seeking a Business Analyst to support the Finance Systems Replacement project, a Board priority and a major digital change project. The Finance Systems Replacement project seeks to replace several systems that are over 20 years old.

The RSPB is one of the UK’s most respected conservation charities for the conservation of birds and nature. We bring people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. As an RSPB employee, you will be helping to save nature every time you come to work. There’s never been a more important time to protect our wildlife and wild places.

This role will ensure that Finance requirements are translated and configured correctly in our new finance system. You will work closely with our Transactional Accounting, Financial Accounting and Finance Business Partner Teams to gather requirements and understand current ways of working. Through Technical Workshops with our new provider, you will assist in translating requirements and documenting our new ways of working. You will assist in capturing requirements for the data migration and ensuring accuracy of the data migrated.

To capture these requirements and work effectively with the Finance and DT Teams regular travel will be required to The Lodge. This will be initially fortnightly on Thursdays but may increase based on workshop deliverables. The role will be mainly home based with regular Teams catch-ups with the wider Project Team.

You will help teams to:

• Analyse and understand the business processes, problems or opportunities.
• Undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology.
• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
• Identify and elaborate user and business needs to enable effective design, development and testing of services and business change.
• Make decisions related to prioritisation and minimum viable product by using analysis led insights.
• Ensure new products and services meet business and user needs, and are aligned with organisational goals as well as liaising with the technical and non- technical teams within the business.
• Understand any business and policy constraints that need to be considered, and assess the implications.

Essential skills, knowledge and experience:

• Competent IT user (e.g. MS packages, Outlook etc).
• Attention to detail and ability to understand accounting systems.
• An ability to produce clear written communications and good interpersonal skills.
• An ability to persuade and influence a wide range of people, both internally and externally.
• Excellent problem solving skills and ability to find creative solutions.
• Able to work under pressure and adapt to changing circumstances.
• Experience of working to a standard project management approach (eg RSPB Project Management Framework, Prince II).
• Experience of analysing complex business processes and recommendation of areas of improvement.
• Good workshop/meetings facilitations skills as well as experience in requirements gathering, analysis and documentation.
• Experience of providing effective support and assistance to project team as well as to testers, by helping in developing test scripts and help in preparing and conducting UAT.

Desirable skills, knowledge and experience:

• Experience of working with external stakeholders such as agencies and contractors.
• Demonstrable experience of developing and working in hybrid teams to achieve shared outcomes.
• Experience of delivering complex projects.
• Part qualified Accountant - CIMA, ACCA, or at least 5 years' experience in an Assistant Accountant Role.
• Experience of acting as a liaison between the business and technical areas during the design and development phases to ensure requirements are understood by all and all risks mitigated appropriately.
• Demonstration of good knowledge of usability methodology and framework for system development and a good understanding of the full software development lifecycle (SDLC).

Closing date: 23:59, Fri, 26th Sep 2025

We are looking to conduct interviews for this position from 1 October 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

No agencies please.

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production

• Developing and reviewing support plans that reflect the interests and aspirations of residents

• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction

• Carry out assessments of those referred to Acorn House, and induct new residents

• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)

• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary

• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams

• Ensure residents are supported through court or welfare rulings (if necessary)

• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)

• Ensure Housing Benefit and Services Charges are collected and managed effectively 

• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided

• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development

• Ensure residents progress and engage with other SCT programmes (when required)

• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services

• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services

• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent) 

• Participate in a feedback culture for continuous improvement

• Promote social inclusion, supporting residents to access all benefits available to them

• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required

• Ensure all repairs and maintenance needs are raised

Monitoring and Evaluation

• Maintain accurate records of residents on In-Form

Operational Support

• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager

• Ensure equipment of all applicable facilities is in good working order

• To provide an on-call/out-of-hours service when required

• Carry out other duties as may reasonably be required 

Special Conditions

• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)

• The post-holder is required to work weekends as part of a rota and Bank Holidays when required

• On occasions you may be requested to change your rota to ensure the requirements of the service are covered

• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager

ID: 1557

Job Title:  Deputy Director of Services & Innovation, Central Region of England

Service: Services & Innovation

Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum

Location: Homebased with regular travel across the central region of England and occasional London Head Office.

Hours: full-time 37 hours per week.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

About the role:

The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.

The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.

The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.

Main Responsibilities:

· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.

· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.

· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.

· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support

· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.

· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership. 

Main Requirements (for details check the job description and person specification):

· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.

· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.

· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.

· Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59

Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing  13th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

About the role

This is a fantastic opportunity for an experienced and strong Administrator, preferably with HR recruitment and administrative experience; to support our newly formed people-oriented team. This is a key role within Women and Girls Network (WGN) and requires someone with sound experience of working within a multidisciplinary team within the charity sector. You must have a keen interest in the HR field and keen to progress on this career path.

This is an exciting opportunity to develop and shape the future of WGN’s Human Resources function work and focus so it remains aligned with our principles and approach in an ever-evolving landscape. To make an impact on the candidate experience as well as other stakeholders.

This role is offered on a part-time basis (28 hours / 4 days per week) and will involve working from WGN’s Vauxhall office for a minimum of two days per week. Depending on service and organisational requirements, there may also be a need to work at one of our community-based offices in West London or additional days at the Vauxhall office.

Interviews are expected to take place in person at WGN's Vauxhall office. 

About you

Ideally you will have some understanding about working within the charity / not-for-profit sector and will be looking for an opportunity to contribute to our shared commitment of working towards the eradication of violence against women and girls and challenging inequality.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Benefits

At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:

Financial Benefits

• Bike Loan Scheme – Provided by Green Commute Initiative
• Pension Scheme – Enrolment into Aviva pension scheme from day one
• Charity Worker Discounts – Access to exclusive discounts
• Death in Service Benefit – Life assurance, including Virtual GP access and additional services

Health & Wellbeing Benefits

• Eye Care Support – Contribution towards eye tests and glasses for VDU users
• Enhanced Sick Pay – Based on length of service
• Employee Assistance Programme – 24/7 confidential support
• Clinical Supervision – For clinical and frontline roles
• Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
• Sanitary Products – Available at all WGN sites
• Hot Drinks – Provided at every site

Leave & Work-Life Balance

• Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
• Birthday Leave – A day off to celebrate your birthday
• Enhanced Maternity & Adoption Leave – Support for growing families
• Unpaid Leave – Available for exceptional circumstances
• Flexible Working – Right to request flexible hours or patterns
• Hybrid Working – Balance between office and home working

Learning & Development

• Specialist Training & CPD – Ongoing development opportunities with accredited training
• Regular Supervision – One-to-one support from line managers

Exemption

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.

Position: S11313 Stroke Support Coordinator

Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 28 hours per week

Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 September 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Summary:

Role: HR Administrator
Industry: Nonprofit sector
Location: London
Working Environment: minimum 3 days in office
Contract: Fixed-Term
Length: 6 months
Employment Type: Full-Time
Working Hours: 35 hours per week
Salary: £27,000 - £34,000

I am working exclusively with a respected not-for-profit organisation who are currently in the market for a very proactive and experienced HR Administrator to join their HR team, working on a 6-month fixed-term contract with the view of potentially extending (via a fair and open process). You will be responsible for providing effective and efficient administrative support to the HR team.

You will act as a first point of contact for HR related administrative queries and support the team with a wide variety of HR tasks. This will include recruitment support and candidate liaison, administration support for the learning and development programme, new starter onboarding, HR inbox management as well as arranging meetings, and providing light diary and administration support for the HR Director.

Key Duties

Administration and support

• As a member of the HR team, you will ensure that all administration activities which support the work of the HR team are managed in a proactive and efficient way.
• Support the daily proactive management of the HR inbox, ensuring that appropriate action is taken to respond and forward relevant emails to the HR team with follow-up actions if needed.
• Provide administrative support to the HR Director, which could include room booking, arranging meetings and other ad-hoc requests.
• Maintain and keep up-to-date digital employee files and ensure employment records and documents are compliant, filed and retained according to data management and retention guidelines. Support a longer-term project to move to full digitisation of all HR files.
• Input data into the HR information system and other agreed systems such as address changes, holiday requests etc.
• Maintain structure charts, recruitment spreadsheets and HR activity trackers to ensure they are set up and utilised in the most effective way.
• Support the delivery of HR or L&D projects or events, including room bookings and catering administration
• Responsible for financial administration such as purchase orders, setting up new suppliers and invoice management
• Keep up to date with relevant employment law and understanding of various HR administrative activities

Recruitment Administration

• Support employment and recruitment administration, including liaison with employment agencies, candidates and hiring managers
• Prepare, review and amend letters and documents to support key HR activities, including employee onboarding, probation and induction.
• Conduct new starter HR inductions and support exit arrangements
• Ensure that the relevant HR activity checklists are up-to-date and stored correctly for each activity
• Maintain any trackers that support the HR team activities and be responsible for the consistent use and application of these as sources of accurate HR information.

Systems

• Support the team in the move towards two new HR platforms this year, and any additional administration around these projects.
• Maintain the HRIS system and Applicant Tracking System where appropriate
• Provide administration support for logging, reviewing and editing data requests within the HR Information system as well as new starter and leaver IT requests.

What you'll need to succeed

• Excellent administrative experience and evidence of supporting a range of activities to support core business needs
• Understanding of the end-to-end recruitment process, from advertising jobs, arranging interviews, drafting contracts and onboarding.
• Experience of using data systems and record keeping systems
• Strong interpersonal and communication skills (both oral and written)
• Excellent attention to detail
• Strong organisational skills
• Computer-literate and good knowledge of MS Office and SharePoint
• Proactive and solution focused
• Able to prioritise work and support the activities of a fast-paced team

What you'll get in return

The opportunity to work in a lovely and friendly team, getting involved with some upcoming projects, such as supporting the implementation of a new HRIS and payroll systems. If successful, in the future, this organisation can support you in obtaining professional qualifications. You will also be entitled to the company benefits on a pro rata basis.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If you have not been contacted for this role, please assume you have not been successful.

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The Youth Endowment Fund 

Head of Change – Children’s Services  

Reports to: Assistant Director for Change – Children’s Services, Neighbourhoods & the Youth Sector

Salary: £67,900

Contract: 2 year fixed-term – potential to extend. Open to 0.8FTE for the right candidate

Location: Central London, Hybrid*  

Closing date:12pm on Wednesday 24th September 2025

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

Key Responsibilities 

We build demand and interest in evidence across the Children’s Services sector 

This will include: 

• Running events, speaking at conferences and curating webinars to bring evidence to life for practitioners 
• We have great relationships with the people who can make change happen.  

This will include:

• Developing great relationships with senior policy makers, sector leaders and experts, including representing YEF in external meetings and speaking at events.
• Managing a Strategic Advisory Board of leading experts across the children’s services sector and keep members onside and excited about our work.

We deliver our children’s services system recommendations. 

This will include:

• Helping to identify the right recommendations at a system level (such as changes in policy, regulation, inspection, funding, or guidance) that make it more likely highly vulnerable children get access to the right support at the right time. 
• Work out the best way to make our system recommendations happen (due for publication in December 2026) and then do it – persuading the key people to make changes that make a difference.
• Tracking progress carefully, being thoughtful and creative about when and how to change the plan.

We work out the most effective ways to connect people with the evidence, then make those things happen. 

This will include:

• Helping children’s services leaders change how they plan or provide services to better protect children from violence, based on the YEF Children’s Services Practice Guidance – due for publication in May 2026. 
• Creating a plan to get people to follow our guidance, using what we know about how they think and behave. 
• Creating practical tools and resources that help leaders put evidence into action 
• Continuously testing and improving our approach to get better results. 

As a senior member of staff in the organisation you also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.
• Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.

About You

You are this sort of person: 

• You know how to make change happen. You combine analytical sharpness with emotional intelligence and real-world experience. You understand why people resist change – and how to move them through it. You’re curious about human behaviour and what drives decision-making. 

• You bring deep experience of the children’s services system. You’ve worked at a senior level in or with children’s services – potentially commissioning support for young people at risk of or involved in violence. You understand how Directors of Children’s Services and other senior leaders think and know how to navigate and influence within the system. 

• You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon. 

• You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. 

• You build trust and connect with people. From government ministers to social workers, CEOs to 15-year-olds – you know how to listen, build rapport, and make people feel heard. You’ve led meetings, made strong introductions, and bring people with you. 

• You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.  

• You understand young people. You get what life can be like for vulnerable young people and you understand the systems and organisations around them. Ideally, you’ve seen this first-hand, whether professionally or personally. 

• You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise. 

You must have this sort of experience. 

• Delivering concrete change in practice or systems that improved children’s lives. You have significant experience in leading behaviour, practice or policy changes within a children’s services setting. You can show how these have been effective in delivering tangible change.  
• Leadership experience in the children’s services system. You’ve worked at a senior level in or with children’s services - especially local authority children's services, commissioning and/or children's social care policy, and you understand how to navigate and influence within these complex systems.

• Firsthand knowledge of the system that supports highly vulnerable children, particularly those at risk of or involved in violence. You understand the barriers these children face and what it takes to get them the right support.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.   

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.   

Hybrid Working Details 

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.     

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply

To apply, please send a CV, your answers to the three questions below and complete the monitoring form by clicking on "Apply for this" button by 12pm on Wednesday 24th September 2025.

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:   

Improving practice or systems 
1. Can you describe a time when you successfully supported children’s services leaders to improve practice or systems? Please include the scale and context of your experience. (maximum 500 words) 

 Developing strategy 
2. Please provide an example of a strategy you developed from scratch and implemented independently. What did you do, what was the impact, what did you learn? (maximum 500 words) 

 Personal and professional experiences in violence prevention 
3. What personal and professional experiences have shaped your understanding of the children’s services sector’s role in preventing violence? (maximum 500 words) 

Interview Process 

This will be a 2-stage interview process. The first stage interview will take place on 9 and 10 October 2025

The second stage interviews are currently scheduled for the week commencing 13 October 2025. 

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 28 days holiday plus Bank Holidays

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year

• Death in service - 4 times annual salary

• Flexible hours. Core office hours 10am – 4pm

• Financial support including travel and hardship loans

• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

Contract Type: 12 months maternity cover

Interviews: 7th and 8th of October

Do you have the creativity and drive to lead some of the UK’s most exciting fundraising events? As Head of Mass Events at The King’s Trust, you’ll oversee a diverse portfolio that raises millions, builds our profile, and inspires thousands to join our mission to support young people.

This is a chance to take centre stage over the next 12 months, leading a passionate team to deliver sector-leading events that capture hearts and imaginations. From community fundraising to large-scale challenges, you’ll bring energy, vision, and expertise to grow income and reach new supporters. Your leadership will not only deliver unforgettable experiences during The Trust’s 50th anniversary year but also ensure every event produces the income needed to achieve our mission of getting more young people into work.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Mass Events? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Head of Mass Events! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Are you passionate about empowering young people and want to help deliver inspiring educational experiences across the UK?

Do you thrive in fast-paced environments where your organisational skills and attention to detail make a real impact?

Summary

Young Citizens is recruiting two Programme Coordinators to help deliver our UK education programmes, one with a focus on Events Coordination, and the other on School Engagement. These roles are key to ensuring thousands of young people across the UK benefit from high-quality, meaningful learning experiences.

Note: We are hiring up to two Coordinators for initial 18 month contracts, with potential to become permanent. See the job pack below.

About us

Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.

Role snapshot

This is a fantastic opportunity to join Young Citizens in one of two key Programme Coordinator roles, each helping to deliver our national education programmes.

• As Programme Coordinator – Event and Project Lead, you’ll oversee the planning and delivery of around 65 events each year, from mock trials and school workshops to teacher training and sector-facing events, ensuring every detail contributes to a high-quality experience for young people, educators, and volunteers. In addition to event delivery, the role also involves leading key projects that support programme development and growth.
• As Programme Coordinator – Schools Engagement Lead, you’ll be the main point of contact for over 480 secondary schools, managing registrations, communications, and support to ensure smooth, engaging participation across our programmes.

Both roles are vital to our mission of empowering young people through active citizenship. You’ll play a hands-on role in shaping a well-established charity as we deliver on our 3-year strategy, with opportunities to facilitate workshops and mock trials, coordinate programme delivery, and build strong relationships with stakeholders. You’ll be part of a small, collaborative team where clear processes, adaptability, and a passion for social impact are key to success.

Who are we looking for?

We’re looking for highly organised, proactive individuals who thrive in fast-paced environments and care deeply about making a difference for young people. Whether your strengths lie in event logistics or school engagement, you’ll bring energy, precision, and a collaborative mindset to our dynamic team.

You’ll have experience coordinating programmes or events, managing busy workloads, and building strong relationships with a range of stakeholders. Confidence in facilitation (or a willingness to train), strong IT skills, and a solutions-focused approach are essential.

We value team players who can adapt quickly, set up effective processes, and keep things running smoothly. If you're energised by coordinating events, managing logistics with precision, and building trusted relationships with schools to deliver inspiring educational programmes, we’d love to hear from you.

Benefits of working at Young Citizens

In addition to joining a small, friendly, and supportive team, we offer:

• Hybrid and flexible working options
• Enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• Paid volunteering leave
• A day off for your birthday
• Employee assistance programme
• Enhanced sickness and maternity policies
• Season ticket loan
• The opportunity to make a real difference to children and young people across the UK

This is a hybrid working role, requiring office attendance a minimum of 2 days a week during non-delivery periods and may require more frequent office attendance during delivery periods. Candidates should be based within a reasonable commute to St Paul’s, London and have the existing right to work in the UK.

To learn more about the role and the application process, please refer to the job pack for full details.

As long as this advert is live, we are accepting applications.

Together for Short Lives is a charity that ensures seriously ill children and their families receive the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

A fantastic opportunity is available for a Family Support Hub Officer to join us as maternity cover for 9 months. You will work within our Family Support Hub, liaising with identified partners to provide support to families with a seriously ill child, as well as providing grants administration and event organisation support. 

About the Role

The purpose of this role is to help Together for Short Lives reach and support more families - responding appropriately to their needs by listening, signposting or referring onto internal and external support e.g.. grants, peer support, events and engagement opportunities. You will support families contacting Together for Short Lives through the Helpline, website and from partner referrals.

This role combines responsibility for grant administration and voucher processing with day-to-day family support hub tasks, including managing email inboxes and co-ordinating communications. The postholder will ensure that families receive timely information, compassionate support, and access to financial assistance, while helping the organisation meet funding obligations and maintain high-quality service delivery.

About You

• You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.
• You will have experience in grant administration and delivering compassionate support and timely information, as well as being a great communicator
• You will have experience helping to deliver and organise events

How to Apply

Please follow the link to our website to find out more and apply. ​

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About Us

The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually.  The North London Open Spaces (NLOS) section oversees c. 1,000 acres of that portfolio and includes some of the UK's most iconic urban greenspaces, including:

• Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension)
• Highgate Wood
• Queen’s Park
• West Ham Park

These beloved green spaces boast spectacular landscapes and vistas, ancient woodland, diverse wildlife, world class sporting and athletics facilities, and heritage assets.  We work closely with local communities and stakeholders to preserve and enhance these natural assets, helping to make London one of the most liveable large cities in the world.

About the Role

This is a rare opportunity to take a senior leadership role at North London Open Spaces, and directly contribute to and make a meaningful impact in the conservation and protection of these cherished green spaces. 

As a member of the senior management team, the successful candidate will serve as the primary subject matter expert at NLOS for nature conservation, conceiving and leading on initiatives, advising colleagues, and working collaboratively both internally and externally.  They will have responsibility for overseeing the day-to-day management of most of Hampstead Heath and all of Highgate Wood, and will also oversee a number of services that function across and support the four open spaces (eg, arboriculture and tree management, waste and recycling, conservation, and ecology).  

For the better performance of their duties, the Head of Conservation will be required to reside in accommodation that is provided on site and will be scheduled onto an on-call and duty manager rota with other colleagues.

Key Responsibilities

• Serve as the primary subject matter expert for nature conservation at Hampstead Heath, Highgate Wood, Queen’s Park, and West Ham Park
• Oversee the day-to-day management of Highgate Wood and most of Hampstead Heath
• Oversee arboriculture / tree management, waste management, conservation, habitat creation/restoration and management, wildlife management, water body management, and climate change adaptation across North London Open Spaces
• Lead and motivate a team of 25-30 multi-skilled professionals committed to the conservation of these four sites
• Ensure compliance with all applicable legislation, including environmental protection, climate change, nature recovery, wildlife protection, flood risk management, and health and safety.

About You

We are looking for a high-energy and innovative leader with a strong background in nature conservation, open space management, and team leadership. 

The successful candidate will bring:

• Demonstrable experience in managing complex public open spaces.
• Comprehensive experience developing and delivering biodiversity and land management programmes and projects in a range of habitats, ideally within an urban setting.

• Significant experience managing complex conservation work and projects across varied landscapes
• Significant knowledge of biodiversity and wildlife management, including land and water management.

• Strong experience managing a diverse team of professionals in an operational environment. 

• Experience of implementing legislation and policy relevant to biodiversity conservation, planning guidance, and site designation for wildlife conservation and species status designations.
• A highly creative, entrepreneurial and ‘can do’ approach to problem solving, with the ability to remain resilient in the face of challenges. 
• Strong quantitative skills and comfort interrogating and analysing data and budgets.

Why Join Us?

• Opportunity to join a prestigious organisation that protects some of London’s most treasured landscapes.
• Lead through a high-impact role with the opportunity to shape the future of these iconic spaces.
• Work within a supportive and collaborative team that is committed to conservation and community engagement.
• Work across multiple iconic sites.
• Competitive salary and benefits package.
  

How to Apply

If you are excited about the opportunity to play a pivotal role in preserving and enhancing London’s most cherished green spaces, we’d love to hear from you.

Provisional Interview dates: W/C 6th October & 13th October 2025

Closing date: 12 Noon on Monday 22nd September 2025

To apply please click the Apply button.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. 

We reserve the right to close the advert earlier should we receive a high number of applications. 

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs. 

For more information on our categories for workplace attendance, please view our guide.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs. 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Young Adults Transition Peer Worker to play a pivotal role in our Haringey Volunteer Crisis Service in Haringey.

Sounds great, what will I be doing?

In this role, they will build and maintain therapeutic, person-centred relationships with young adults (18–25) who are transitioning from CAMHS or accessing mental health services for the first time. They will support clients in developing recovery-focused goals, encouraging engagement in services, community life, and personal development, while also providing emotional and practical assistance during this transition. This includes accompanying clients to appointments, meetings, or community activities where additional support is needed. They will work collaboratively with carers, families, and professionals to ensure a holistic, integrated approach to care and sustained community inclusion. The role also involves facilitating access to local community resources and opportunities aligned with clients' interests and wellbeing goals, as well as identifying and helping to develop new partnerships and services that promote mental health and reduce inequalities. They will be responsible for maintaining accurate records of all interactions, support plans, assessments, and outcomes in line with data protection and service standards. Monitoring client wellbeing, addressing emerging risks, and escalating safeguarding or crisis concerns as necessary will also be key responsibilities. Additionally, they will participate in team meetings, supervision, and ongoing training to support professional development and continuous service improvement.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have a GCSE-level education with an NVQ Level 3 or equivalent, and be willing to complete BEH Peer Worker Training and a Wellness at Work plan. A Health or Social Care qualification and ongoing training commitment are desirable. They will have lived experience of mental health challenges and secondary care use, along with supportive life experiences that inspire others. Experience in support roles, teamwork, and knowledge of recovery tools and principles is essential, as is an awareness of issues like stigma and discrimination. Desirable experience includes psychiatric hospital admission, mentoring, working in public or voluntary sectors, cross-organisational collaboration, and knowledge of local mental health services. Strong written, verbal, and non-verbal communication skills are required, along with basic IT proficiency; skills in Microsoft Office or additional languages are a plus. The candidate should be motivated, reliable, flexible, and resilient, with clear professional boundaries.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.