It Manager Jobs in Westminster, Greater London

Join Our Team as a Corporate Partnerships Manager at White Lodge

As Corporate Partnerships Manager for White Lodge, you will play a crucial role in nurturing and expanding our connections with corporate partners and donors. Our funding comes from various sources including donations, employee fundraising, volunteer efforts, in-kind contributions, and professional support. This is an exciting opportunity to join an enthusiastic team, shaping our future in a collaborative and inclusive environment. 

Supporting over 1,200 individuals, based in Chertsey, we provide diverse services for all ages and abilities. From physiotherapy to holiday clubs, we ensure a safe and accessible environment. Operating costs of nearly £3 million annually are sustained by multiple income streams and voluntary donations. Join us during this exciting phase whilst we are developing a new strategy to enrich more lives.

Essential qualities:

• Proven success in a similar role, with a track record of securing income through multi-year partnerships.
• Strong relationship management skills, particularly within the corporate sector.
• Strategic thinking ability to identify and capitalize on new opportunities.
• Excellent communication, presentation, and organizational skills.
• Proficiency in IT, including Microsoft Office Suite, CRM software, and reporting.
• Possession of a driver’s license and access to a personal vehicle.

Key Expectations:

• Develop and execute a comprehensive corporate fundraising strategy to nurture existing partnerships and expand our network.
• Independently cultivate and prospect new corporate partnerships through various channels, including networking and research.
• Craft compelling proposals aligning with donor interests and operational needs.
• Lead the process of tendering bids with corporate foundations and oversee corporate volunteering days.
• Generate donor-friendly reports to demonstrate the impact of our partners' contributions.

If you're passionate about building partnerships and making a difference, we want to hear from you! Submit your application today by sending your CV and application detailing your relevant experience and why you're the perfect fit for the role. At White Lodge, we're committed to inclusion and are a disability confident employer. If you have any questions or require any support during the application process, please get in touch. 

• Hours: Full time (36 hours per week)
• Pay: £30,000-£35,000
• Benefits: 38 days holiday per year (pro rata for part time)
• Full Time (36 hours per week) - Job share applicants considered.

This new role will lead on Platform’s People and Process functions as we progress through the next stage of our exciting restructure process.

We are a flat-structured organisation that makes decisions collectively. We are currently developing and designing a new organisational structure based on sociocracy where staff are supported to work more collectively and strategically across our seven programs. 

The focus of this role will be on transforming and strengthening our HR systems and processes to centre compassion, care and liberation. As well as delivering the day-to-day HR functions within our small organisation, this role will lead on the long-term design and implementation of a People Strategy and a Learning and Development Strategy, supporting our staff to develop their own roles while growing as a team within our new structure. Key priorities for this work will be:

• Leading a review of recruitment practices, with a particular focus on equity and anti-oppression

• Leading a review of our line management practices and processes

• Supporting the review of our Socially Just Waging System policy

This role will sit within our new ‘Resourcing Circle’ - working with the Finance and Fundraising staff and liaising with our Board of Trustees.

We are looking for someone passionate about radical HR practices, who is excited to help us develop a structure that empowers and adequately resources our team to deliver their work.

Details:

Hours: 4 days: 32 hours per week based on a 40 hour week, flexible hours possible.

Contract: Permanent, subject to 6 months probation.

Salary: Baseline salary as of March 2024 is £42,248 pro rata  (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.

Location: Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible. Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person monthly meetings, and other in-person meetings when required. 

Responsible to: Management Group, Trustees (in conjunction with the Treasurer)

Duties and responsibilities:

People work

• Working within the Resourcing circle to manage all aspects of our People work

• Leading the development of a People Strategy, Wellbeing Strategy and Learning and Development Strategy

• Managing recruitment, selection and contracting

• Managing all employee on and off boarding procedures ensuring the company meets its statutory obligations and delivers an effective probationary process

• In collaboration with line managers, developing and managing performance appraisals, probationary reviews and annual reviews

• Providing necessary HR administration and remaining up to date on employment legislation (training provided) ensuring that any changes are communicated in a clear and timely manner

• Developing and managing our organisational policies and procedures in line with Platform’s values

• Support the Fundraising and Finance Manager in a collaborative review and redesign process of our Socially Just Waging System 

• Leading a collaborative review of our line management process and overseeing its implementation

Culture and wellbeing

• Coordinating the anti-oppression working group, and bottom-lining the development, delivery and monitoring of the anti-oppression strategy

• Managing individual and team development and training

• Supporting and maintaining a culture of care, compassion and liberation in Platform where team members can thrive and achieve personal development

• Maintaining safe working environments for staff and volunteers in line with our policies and procedures

• Providing an additional point for pastoral care for staff

Operational support and office management

• Provide general operational coordination to the staff team on a day to day basis.

• Manage the office, ensuring everyone has the supplies and equipment they need, the post is well managed, and the office is well organised and safe

• Liaise with our IT consultants to manage assets and IT needs/processes

• Lead and manage our organisational systems and processes

Board of Directors

• Prepare reports for the board meetings and subgroup meetings, providing advice and recommendations where necessary.

• Attend board meetings and subgroup meetings (involves a few hours of work in the evening, outside normal working hours, which you’ll be able to claim back).

Collective organisational management

• Pro-actively participate in sociocratic, consensus decision making in our team meetings, contributing to the general strategic development of Platform.

• Participate in line management processes, including line management of colleagues after probationary period

• Active participation and collaboration in Platform’s restructure process, including development of roles, circles and teams

Any other reasonable requests made by the Platform staff team, Management Group and/or Trustees.

Person Specification:

Outlined below is our understanding of the skills, experience and knowledge that would be beneficial in the role of People and Process Manager. We define this as skills, knowledge and experiences, whether in paid work, volunteering or through your lived experience.

We welcome people to apply even if they do not meet all of the criteria: we are very aware that people, in particular those who are racialised and/or otherwise minoritised may not have had formal opportunities to demonstrate their skills and competence. 

Please do get in touch if you have any questions or want more information about the role.

Essential

1. Commitment to Platform’s vision, values and principles, in particular a strong commitment to anti-oppression, wellbeing, compassion and care as it relates to HR practices

2. Experience (2 years or more) in People (Human Resources) Management

3. Experience of designing and implementing HR policies and processes that actively counteract disableism, classism and racism

4. Knowledge and interest in progressive HR policies and procedures, for example alternative ‘just’ waging systems

5. Experience of leading conflict resolution processes in organisations

6. Strong organisational skills and self-starting initiative

7. Experience of collaborative team working as well as autonomous, independent working including clear communications and ability to prioritise and adapt 

8. Experience of collectively running a group, and/or working and/or organising within a collective management structure and/or a flat or non-hierarchical structure

Desirable

1. Knowledge of employment law

2. Experience in managing and improving office systems and processes

3. Experience of developing HR strategy with a focus on staff wellbeing, learning and development

4. Experience of reporting to Board of Trustees on HR risks and opportunities

5. Experience or training in counselling and/or mediation and/or group work/facilitation.

6. Experience in organisational strategy development.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

This is an exciting time to join Crisis as we push forward to implement our new Supporter CRM, utilising Dynamics 365. You’ll help shape the technical solutions that support our Fundraising and Engagement, helping to meet the growing demands of an ambitious organisation determined to end homelessness.  

Hours: 35 hours per week (compressed hours available in line with Crisis’ Flexible Working Policy)

Location: London office (working from home in line with Crisis’ Hybrid Working Policy, there would be an expectation for you to be in the office one day per week) 

About the role 

As Supporter CRM Product Owner, you will play a key role in ensuring that the needs of teams across Fundraising, Policy & Social Change, and Commerce & Enterprise are addressed as part of the ongoing CRM Development. We have created this role as we’re part way through implementing Dynamics 365 as our new Supporter CRM and are looking for someone to put their stamp on the governance mechanisms that support change, the way in which we training and onboard new users, and how we manage the testing process in advance of rolling out to all relevant teams.

About you 

To be successful in this role you will have experience of CRM Product Ownership with a thorough understanding of the software development lifecycle. Equally adept working with technical and non-technical colleagues, your exceptional communication and organisation skills will be used to bring colleagues together with a focus on delivering value at the early possible stage.  
 
You will have experience in establishing new governance processes and ideally a solid foundation in agile ways of working in a user-centred development framework. As the second Product Owner in the Business Systems team, you’ll be a crucial cog in establishing Product Ownership as a discipline in a Systems context.  

You may have experience in, Product Ownership, Agile Project management, Software development, CRM management 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 21 April 2024 (at 23:59) 

Interviews will be held on W/C 29 April 2024

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

An exciting opportunity has arisen for an experienced Volunteer Manager to join the Royal Botanic Gardens, Kew (Kew).  Volunteers contribute significantly to the delivery of Kew’s mission, supporting all aspects of Kew’s work notably in Horticulture, Science, visitor engagement, schools, community and access programmes and Galleries.  We currently count on over 800 volunteers across our two sites - Kew Gardens in west London and Wakehurst, our wild botanic garden in Sussex. 

The volunteering function sits within the Gardens directorate in the Learning and Participation department but has an organisational-wide remit, working closely with business areas such as Horticulture, Science, HR and H&S. There is a devolved structure for the management of volunteers with a full time Volunteer Manager and Volunteer Coordinator at the centre with responsibility for delivering the Volunteer Strategy and associated KPIs, policy and procedures. This central resource support is vital for the continued expansion and development of the volunteering programmes in a coherent and equitable way and to a uniformly high level.

The Volunteer Manager will engage with all volunteers, including those under 18 years of age and vulnerable adults. An Enhanced DBS check is required.

About You

We are seeking an experienced volunteer manager who will ensure our volunteers, and staff who coordinate them, have the skills and support they need to confidently and consistently perform their roles to support the implementation of Kew’s Manifesto for Change.

You will manage the central function for volunteers across Kew Gardens and Wakehurst, supporting processes linked to recruitment, selection, induction, training, pastoral care and leavers.  You will have excellent knowledge of the UK volunteer sector and understand the legal context of engaging volunteering and how it differs from employment. With excellent IT and administrative skills, you will be experienced in collecting, maintaining, analysing and reporting on volunteer data. 

You will be an ambassador for Kew’s volunteers and a visible presence for all volunteers, advocating for them internally and externally. Your strong interpersonal skills will ensure excellent levels of communication with volunteers and staff, and this will include representing volunteers on Kew’s Leadership Forum and chairing the Volunteer Steering Group.

This role is based at Kew Gardens with occasional regular travel to Wakehurst and occasional travel within the UK. There will also be the option of regular home working, subject to operational requirements.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi!

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Enjoy meeting new people, helping them, and teaching them new skills? Want to gain new experiences in the diverse and developing homelessness sector? We have an exciting opportunity for you to work with data to help thousands of rough sleepers get the help they need. Homeless Link are looking for a new Database Support Officer to bring their enthusiasm and technical and communication skills to our fast-paced environment, which nurtures future development opportunities.

CHAIN stands for the Combined Homelessness and Information Network and is a multi-agency database for rough sleeping services in London. It plays a central role in the sector, allowing workers to share information with each other and ensuring their clients get the right support. CHAIN is one of the world’s most comprehensive systems of its kind, and is used for developing London and UK-wide rough sleeping strategy and policy.

This is an exciting time to become a Support Officer for CHAIN, as we carry out some major upgrades to the system and implement new ways of working.  This dynamic role requires a flexible skillset, responsiveness, and a willingness to learn. Working collaboratively in a small team, you will:

• Develop relationships with rough sleeper outreach services, enabling them to make the best use of CHAIN to support their clients
• Help to run the busy CHAIN Helpdesk service, fielding a wide range of enquiries and requests
• Create bespoke reports and statistics • Facilitate training sessions, inducting workers on how to use the database, as well as helping them to understand the context of the system, and our data protection policies 
• Participate in the ongoing development and improvement of the system

The ideal candidate will combine a genuine enthusiasm for helping others and continuously improving services with great attention to detail, and problem-solving skills. You’ll have a high level of expertise in Excel and some understanding of managing databases. We’ll provide lots of support to develop your skills in using Access and Salesforce, as well as your understanding of data protection policies, and of the work of the homelessness sector.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

For full details of the role and how to apply follow the link to visit our website.

Acquisitions and Discovery Assistant

Salary Range: £28,333.80 - £33,056.10 per annum

Hours: 35 hours per week

Location: St James’s Square, London SW1

Closing date: 20th May 2024 @ 9:00am

About The London Library

The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.

The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.

About the role

The London Library is looking for an Acquisitions and Discovery Assistant to assist in the acquisition and management of Library E-resources and print resources.

The role includes supporting the successful acquisition and seamless delivery of electronic resources to library users, utilising and maintaining relevant library systems and records; assisting purchasing decisions and supporting licensing, ordering and payment processes; verifying access, liaising with suppliers & Library IT, and ensuring correct metadata is presented to users; plus monitoring resource use and collecting data for the evaluation of subscriptions. There is the opportunity to support membership and services, including giving tours to prospective members.

In addition to assisting with the administration of E-books, the role requires processes associated with the management of the print journal collection, including serials and donated materials, such as checking in new issues and ensuring publications are shelved correctly, applying stamps, recording invoices, recording changes in publishers' information and preparing completed volumes of serial parts for binding and checking. 

There is potential to grow and develop the role, which will join our busy Acquisitions and Discovery team and assisting with administrative tasks associated with cataloguing along with supporting the Library’s internal Digitisation processes as required.

About you

Flexible and adaptable, with an ability to get on with a wide variety of people, even under pressure, you will have proven experience of working in a Library environment and of basic clerical/administrative routines.

You will have exceptional organisation and communication skills with the ability to convey information clearly and courteously, with a methodical approach to tasks, including physical duties such as shelving.

Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.

We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.

If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.

The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.

About you

We are seeking an enthusiastic and self-motivated individual with demonstrable knowledge of developing and implementing new policies and processes to ensure best practice in recruitment, retention and engagement.

You will have a background in HR, and ideally, experience working with or supporting volunteers or communities.

You will need to have good IT skills, with knowledge of Microsoft Office and a CRM or People Management software.

About the role

Reporting to the Head of People, and with support from the Director of Communities and Inclusion, the HR Officer for Communities and Volunteers will:

• Produce volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance.
• Support staff working with volunteers and other unpaid members of the BES communities to embed best practice in the valuing of unpaid contributors.
• Develop and implement, monitor and evaluate processes for a fair and equitable system of volunteer recruitment, benefits, recognition and awards.
• Identify where the gaps lie in the EDI data of volunteers and actively seek to address these.

 To find out more about the role, please download the job description and job pack.

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing.

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in September 2021, and has been developed and configured to meet our growing needs since then. As the demand for our model increases around the world, we need a highly capable systems specialist to support us to ensure our data systems are well managed, users are trained, and we can create accurate reports for our donors and other audiences. The role will report to the Finance Director and will work closely with the rest of the team. This is a critical role that is central to the success of building a robust organisation, and there is opportunity for an ambitious candidate to grow in responsibility with it.

Key Responsibilities:

 Oversee Salesforce System: maintenance, training, development, and reporting

 Maintenance

· Ensure key objects on Salesforce such as accounts, contacts, campaigns and grants are working effectively (ensure process flows work well).

· Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).

· Weekly data back-ups.

· Uploading ad-hoc batch data from Campaigns e.g. Just Giving or historical data into Opportunities.

· Ensure regular data cleaning to enhance the credibility and adoption of the system. Spot trends with issues and feedback into system development or training.

· Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to inform decision making.

 Training and support

· Oversee user set ups, create new user profiles, and share best practices according to GDPR practices.

· Oversee smooth onboarding and training process for new members to ensure effective adoption.

· Keep training materials related to key objects updated, host internal webinars to address new feature introductions or common issues to troubleshoot.

· Promptly troubleshoot any user issues and feeding these into training to prevent it happening again.

· Respond to individual questions from users on Slack and share tips and tricks.

 Automations and Development

· Manage the integration of Form Assembly, ensuring all connectors work well and troubleshoot and update individual forms when needed.

· Support users with the building of individual Form Assembly forms, updating when needed (ad hoc) and embedding them in their websites.

· Perform developments such as creating new fields, updating picklist values, page layouts, forms, automation configuration, formula fields, and other content. Work with core team to assess where a development is foundation specific, and where it should be applied across all users.

· Act as key point of contact with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.

 Reporting

· Build reports and dashboards for each key Object – spot trends and suggest improvements.

o Opportunities - pipeline and income reports for board meetings

o Grants - tracker and applications analysis, extraction of impact data for evaluation purposes

· Provide quarterly diagnoses of user adoption levels across the network.

· Work with exec director to prepare quarterly data for trustee meeting and annual reports.

Manage IT systems with the support of an outsourced consultant

 · Act as a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes.

• Ensure MS365 systems are working effectively for current users, and troubleshoot issues as a first point of contact before liaising with outsourced providers.

· Maintain an up to date ‘how to guide’ for our intranet, ensuring all users know how to use it and find what they need.

· Recommend Cyber Security improvements.

· Procure IT equipment for team with support of external consultant.

· Maintain an up-to-date list of active users, MS 365 licenses and Antivirus license protection.

· Oversee the IT budget by approving expenses on a regular basis.

· To manage website domains – purchasing new ones on request, performing updates or providing access to web designers.

Essential criteria:

· Passionate about nature and the environment

· Understanding of and experience in Salesforce User Management

· Knowledge/skills in improving business processes, overseeing testing; identifying and implementing systems enhancements.

· Experience of being able to communicate well with and support non-technical colleagues.

· Strong communication skills, verbal and written.

· Ability to work methodically.

· Ability to work quickly and accurately.

· A keen eye for detail.

· Demonstrable ability to work independently.

· Energetic approach to work and a desire to learn.

· Experience in not-for-profit sector

Strongly desirable criteria:

· Salesforce Administration Certificate.

· Salesforce Trailhead badges.

· Awareness of GDPR regulations.

· Comfortable with using MS Office suite, Slack and Canva environments.

· Familiarity with complex accounting models (affiliates, branches, restricted and unrestricted funding).

· Experience of working in a fast-paced environment that is constantly growing and adapting. 

· Being able to speak Spanish, Greek or Italian would be a bonus. 

 Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:

· Flexible working as standard (hours and location)

· Flexible holiday allowance

· Private medical insurance

· Discretionary annual bonus

· Salary sacrifice pension scheme

· CPD opportunities

· Possible travel in the UK and internationally  

· Saving the world!

Head of IS and Data Management

These are exciting times for the Charity and we have an excellent opportunity for a proactive, flexible and professional individual with outstanding influencing and collaborative skills and a strong customer service ethic to join the busy IT Infrastructure and Operations team, as Head of IS and Data Management.

Position: 1625 Head of IS and Data Management

Location: Remote (expectancy to attend site in Sidmouth, Devon is currently 1 day every other month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £67,652 per annum

Contract: Fixed term contract starting as soon as possible until 20 December 2024

Closing Date: 25th April 2024

The Role

As Head of IS and Data Management you will be responsible for implementing our IS and Data Strategy and driving efficiency using technology across Sanctuary. You will lead on the strategic development, management and operating of the IS systems and data infrastructure whilst managing and motivating the teams to deliver an efficient service across the Charity.

Responsibilities will include:

• Implementing and managing the IS and data strategy which drives the future direction and utilisation of technology within the charity to drive efficiencies and defining business relevant KPI’s to measure its benefits and success.
• Designing and implementing a new target operating model of the charity’s support requirements and implementing standard processes and standard protocols (e.g. ITIL), to improve ongoing controls, customer service, and build a culture of continuous improvement.
• Leading the certification of Cyber Essentials Plus accreditation and ensure ongoing compliance.
• Implementing standards and operating practices for data management, information lifecycle management and security (e.g. cyber essentials plus).
• Leading and continually improving the operational performance of the team to agreed service level agreements.
• Supporting the development of business cases, including presenting on behalf of the Executive Team to the board of Trustees.
• Supporting the Director of Information Systems and Data Management as necessary in championing the use of technology as an innovator and cost reduction enabler.

About You

Educated to degree level or equivalent qualification and/or relevant professional experience, you will have a comprehensive awareness of existing and developing technologies and how they can be applied to the business.

You will also:

• Be able to recognise business opportunities and experience of presenting a clear strategic vision of how technology can be applied to achieve success.
• Be able to demonstrate experience of, implementing and managing IT strategies and priorities.
• Have experience of managing n-tier architectures hosted in private and public cloud environments.
• Have a strong working knowledge of fundamental computing concepts to support trouble shooting, problem solving and critical thinking methodologies.
• Have proven management experience, including performance management.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

Benefits include:

• Competitive pension.
• Life assurance.
• 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free Parking.
• Subsidised restaurant and shop.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

The organisation is a Disability Confident Employer and are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Head of IS, Head of IS and Data Management, Head of Data Management, Director of IS and Data Management, IS and Data Management Manager, IS and Data Management Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior Communications Officer 

Location:  Remote (with occasional travel) 

Salary: £34,200 

Length of contract:  Permanent 

Hours per week:  37 

Interviews: 15th & 16th May

Who are Women’s Aid?   

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.    

Purpose of the Senior Communications Officer role:   

As Senior Communications Officer, the successful candidate will be a creative, agile and impactful professional, who will play a pivotal role in shaping Women’s Aid’s communications campaigns, working closely with the Communications Manager and the Head of Media, Brand and Relationships. The successful candidate will take the lead on generating creative, engaging content and ideas for Women’s Aid communications – including major campaign moments and brand awareness. Working across all external channels, including traditional media and social media, you will curate compelling stories that build our profile and target key audiences in our mission to keep women and children safe from domestic abuse. You’ll be joining us at an exciting time, as we mark our 50th Birthday with some powerful campaigns and engagement. 

Key duties and responsibilities of the Senior Communications Officer: 

• To be the key communications officer representing the communications team, developing the key messaging of external campaigns, brand-building and communications for the organisation and developing public awareness of these.

• To lead on planning, drafting and implementing a communications plan for Women’s Aid key communications campaigns such as International Women’s Day, 16 Days, as well as wider organisational projects, incorporating press and social media and providing media support as required. 

• To develop relevant media and social media contacts, as well as contacts in the sector, to maximise the reach and coverage of key communications campaigns as well as wider organisational projects. 

• To work with colleagues to ensure the campaigns take an intersectional approach and centres the most marginalised voices. 

• To work with a diverse range of survivor case studies and media spokespeople, including Women’s Aid member organisations, and to ensure they are treated in an appropriate and safe manner.

• To help identify both proactive and reactive media opportunities. 

• To write blogs, news articles and promotional copy for Women’s Aid.

• To proof and typeset publications as required.

• To be part of the communications team out-of-hours on call rota for media calls. 

• To line manage the Junior Communications Officer 

What we are looking for in our Senior Communications Officer: 

• At least two years experience working in communications/journalism/publications or similar. 

• Experience of liaising with a variety of individuals and organisations of all seniorities, internally and externally. 

• Experience of maintaining systems for information storage and retrieval.

• Experience of online communications/websites/social media, including Content Management Systems. 

• Experience delivering public-facing campaigns with a range of stakeholders. 

• Experience in getting effective PR results. 

• Ability to produce high quality written material, for copy writing, copy editing and publicity materials, posters and press releases. 

• Capable of translating complex information into audience-friendly messages. 

• Ability to carry out a range of research and information-gathering activities. 

• IT skills, including accurate data inputting skills, ability to use Microsoft programmes, understanding of Content Management Systems and troubleshooting simple website problems,  and willingness to learn new packages and IT skills as required. 

• Ability to communicate sensitively with survivors of domestic violence to discuss case studies. 

• Ability to work on own initiative and prioritise work, work to tight deadlines and respond to urgent unplanned demands. 

• An understanding of public affairs and the role that campaigning plays. 

Benefits of joining us as our Senior Communications Officer include: 

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.

• Valuable Pension Benefits: a generous 7% employer contribution. 

• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies 

• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions. 

• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England. 

How to apply?    

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.    

• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).   

NB: 

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 

• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.    

• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.    

• All posts, including remote posts, must be based in the UK. 

• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.    

• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.

• Please read our Single Sex Statement on the Women's Aid webste

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Service Lead.  This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs).  The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SERVICE LEAD

You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.

You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.

You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.

You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.

You will work in partnership with key stakeholders and contract managers.

This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.

SERVICE LEAD RESPONSIBILITIES AND DUTIES

1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.

2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.

3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.

4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.

5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.

6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.

7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.

8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.

9. To lead the team in the development of knowledge, ideas and work practice.

10. To monitor the workload and performance of team members using electronic systems to monitor performance.

11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.

12. To provide regular line management supervision to members of the team.

13. Ensure all team staff receive annual Appraisals and have personal development plans in place.

14. To participate in own Appraisal to ensure development and planning.

15. To agree and monitor explicit performance targets with staff relevant to service delivery.

16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.

17. To recruit new staff to vacancies that may arise within the service.

18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.

19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.

20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.

21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.

22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.

23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.

24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.

25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.

26. To take responsibility for the efficient use of resources within the team.

27. Provide the team with specialist advice for more complex cases as required.

28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

Make your mark as a key leader in this growing charity

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.

Ruils is a charity supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
• To be responsible for the research and development of adult services in Richmond and Wandsworth.
• To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
• To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads
• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.
• You may be looking to work part-time to fit around your other responsibilities.
• You may be a HR practitioner looking for a new management challenge away from the corporate world
• You may have worked for a local authority, but are looking for more autonomy and flexibility
• Or you may have the skills we need from some other combination of work and volunteering.

Main Duties include:

Management of Direct Payment Support Service

• Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.
• Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.
• Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
• Report as required to the commissioners and the Ruils Board of trustees
• Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
• Work with the CILS partners to ensure that the service is meeting Local Authority targets
• Report as required to the commissioners and the Ruils Board of trustees
• Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
• Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
• Responsible for Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive CEO and a great team 
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• Cycle to work scheme.
• Access to an employee assistance programme (EAP)
• 1-2-1 coaching

We welcome applicants from all walks of life, training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.

Closing date for applicants: 1st May 2024, interviews the following week.

We're looking for a Voids and Project Manager to join our Landlord Services team in located at our Head Office currently located in Westminster and moving to Caledonian Road this year.

£40,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Overall Purpose

Voids - Each year, Look Ahead collects c£21m of rent and service charge from the c3,000 units of property that we own and manage. This amount represents roughly a third of Look Ahead's annual income and therefore it is essential for us to maximise occupancy rates within our properties.

This is a varied opportunity that will see you managing the completion of all void works and ensuring that all properties are let within our Corporate deadlines. Look Ahead manages approx. 1500 units on other landlord's behalf, of which there are approx. 35. You will therefore have strong organisational skills and have the ability to build rapport with our landlords. We also operate across London and the Home counties, and the successful candidate will need to familiarise themselves with our stock quickly and establish effective working relationships with the teams on the ground.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

To promote the concept of enabling customers to make best use of the housing options available to them including social and private lettings.
To work closely with Operational colleagues to ensure that void properties are let within Corporate timeframes.
To oversee the temporary accommodation services and private lettings service and to ensure that the appropriate standards are maintained.
To plan and co-ordinate all re-housing activity and liaise with the Void team.
To ensure all lettings are made in accordance with legislation.
To train and regularly update the training of existing, new and temporary staff, in procedures relating to void management and lettings.
To draft and present reports as requested.
To record all actions, communication requests and received documentation relating to customers promptly on the computerised system.
Undertake regular checks on the information held on the system to ensure that all records are accurately held and allocations are given the correct priority.
To support the Head of Housing in shaping the successful delivery of projects, simple and complex, ensuring good governance and methodology is adhered to throughout the project lifecycle whilst working to embed a culture of continuous improvement.
To support the Head of Housing in leading the delivery of projects ensuring they are comprehensively planned, realistic, efficiently resourced and deliver agreed benefits. Ensure that project activity is integrated, and dependencies identified, understood and managed.
To create and maintain project documentation throughout the lifecycle of the project including Gantt charts, Project Cost records, Highlight Reports, SLT project updates.

for the full list please see our website

About you:

Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.

Essential:

Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.

Desirable:

Ability to make difficult judgements.
Able to negotiate with other managers internally and externally to achieve operational objectives.
Ability to be professional at all times when dealing with colleagues, internal and external stakeholders.
Excellent team player who can work flexibly to meet business requirements.
Experience of full project lifecycle and ability to demonstrate successful management of business and technical projects in a dynamic business
About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you passionate about using your professional financial skills and experience to create meaningful impact with marginalised communities? Are you ready to bring your initiative to contribute to the growth of a small, dynamic charity, whilst also learning and growing professionally too?

We are looking for an experienced Finance manager to join our passionate and dynamic team at an exciting time for the organisation.

We strongly encourage applications from Gypsy, Roma, and Traveller people. 

Who we are

London Gypsies and Travellers (LGT) is an organisation which challenges social exclusion and discrimination, working for change in partnership with Gypsies and Travellers. We work with families across London Boroughs, living on council caravan sites, roadside camps, with those living in bricks and mortar housing, and those experiencing homelessness. We work together with Gypsies and Travellers to build the capacity of individuals and their communities to influence the decisions that affect their lives through our front-line support services, growing youth mentoring programme, community development projects, campaigns and policy work. We are a small, committed and collaborative team (currently 10 staff members), embarking on an exciting period of growth and innovation in our work.

Our organisational values are important to us in the way we deliver our mission: Collaborative, Supportive, Passionate, Campaigning, Representative, and Rooted in the Community.

For more information please visit our website. 

Job purpose

This role is pivotal in ensuring the financial sustainability and integrity of LGT, developing resilient foundations for our front-line services, community development, policy and campaigns work to grow in scale and impact.

Working closely with the CEO, Project and Team Leads, you’ll lead all aspects of financial management from budgeting, accounting and compliance, financial management of grants, to reporting to the Finance Committee to support the Board of Trustees and leadership with financial planning and decision making. Finance is the core of the role, however you’ll also use your data management and organisation skills to help us maintain and develop our workflow and data management systems and processes, and oversee other core operational functions delivered by our Business Operations Administrator.

We are a small, collaborative and committed team, with ambitious plans to grow the impact of our work and to diversify and grow our income in the coming years. As a newly created role, sitting within our senior leadership team and reporting to the CEO, there’s huge scope to contribute your experience and ideas to the strategic and operational development of the organisation - and invest in your own professional development too. There is some flexibility in both how the role is fulfilled, and the level of essential and desirable skills, knowledge and experience set out in the role description so please do get in touch if you are wondering if this is the role for you.

How to apply

Please submit a CV and a cover letter with concise answers to these questions:

1. Please outline the skills, knowledge and experience you will bring to the role as described in the role description?

2. Why would you like to work with London Gypsies and Travellers?

Applications without a cover letter may not be considered.

Closing Date for Job applications: Sunday 21 April 2024

Date for interviews: Thursday 2 May

Are you interested, or wondering if this is the role for you? If you would like to talk to us about our organisation’s work or chat informally about the role, please get in touch using the info email address on our website. 

Role responsibilities

1. Financial leadership: Strategic finance leadership including financial modelling, meeting reserves targets, contributing to long term funding strategy, income diversification and risk management.

2. Budget management: Lead timely and detailed budget setting, monitoring and reporting across the organisation including management accounts.

3. Finance systems: Manage and develop the end-to-end finance system including day to day bookkeeping processes for the organisation, keeping track of income and outgoings, reconciliations and maintaining efficient systems and processes.

4. Banking and payments: Supervise outsourced payroll and pensions provider, administer internal payments processing and maintain all relevant banking administration and other relevant online accounts.

5. Grant management: Lead financial reporting for multiple grants, keeping track of deadlines, delegating tasks and preparing budgets for new grant and commissioning opportunities.

6. Compliance: Ensure appropriately robust financial controls, including compliance with Companies House, Charity Commission requirements, preparation and liaison for annual audits with our accountant.

7. Governance: Prepare budget and finance information for the Board of Trustees, also liaising with and servicing the Board Finance Committee.

8. Operations: Oversee a Business Operations Administrator fulfilling core operational functions including payroll, procurement, contracts with service providers and outsourced functions including IT.

9. Data and organisational systems: Play a leadership role championing efficient workflow management, reporting systems, and the continuous improvement of data capture, storage and analysis across the organisation.

10. Supervision and teamwork: Collaborate effectively with all colleagues, with frequent delegation, potential for supervision of line-reports, and support with occasional coaching on financial systems and requirements.

11. Learning and personal growth: Contribute to a supportive and courageous learning environment organisationally and commit to personal professional growth.

Knowledge, Skills, and Experience

Essential

1. Experience of working in a finance management role in a charity or social impact-driven context.

2. Ability to operate strategically, proactively flagging and acting on opportunities and risks for the organisation.

3. Experience of delivering and managing all core finance and accounting processes to support budgeting, reporting which supports sound financial management and decision making.

4. Experience of financial management for grants and restricted funds, including drafting project budgets and financial reporting.

5. Experience of identifying and implementing improvements to financial controls, processes and operational systems.

6. Experience of short and longer-term financial planning to support financial resilience building.

7. Good Excel skills to support full cost recovery and income diversification strategies.

8. Experience using database/CRM technologies to store and analyse data.

9. Excellent organisational skills with a demonstrable track record of managing competing priorities and meeting deadlines in a fast-paced environment.

10. Good written and oral communication skills with ability to communicate and present complex finance information in a clear and simple way to a range of stakeholders including funders, Trustees, to auditors and colleagues.

11. High levels of personal integrity and a commitment to equality and challenging discrimination.

12. Strong IT skills including advanced Excel knowledge and experience using Xero or similar accounting software.

13. A resilient attitude to work, embracing change and approaching challenges with positivity, creativity and perseverance.

14. Effective delegation skills to colleagues at all levels and external consultants.

15. Ability to work flexibly to respond to changing needs of Gypsy and Traveller communities and the organisation.

Desirable

16. A professional finance/accounting qualification e.g. ACA, ACCA, CIMA, AAT or qualified by experience.

17. Experience of lead responsibility for management accounting.

18. Familiarity with the requirements and processes for statutory bodies e.g. Companies House, Charity Commission and annual independent audit.

19. Knowledge of GDPR requirements and best practices in data management and protection.

20. Knowledge of VAT considerations and requirements for charities or small companies.

21. Line-management experience.

22. Knowledge of workflow management tools and processes.

NB: The role responsibilities and tasks are subject to review as the requirements of the organisation evolve and to support ongoing personal professional development of the post-holder.