It manager jobs

Location: The Baytree Centre, London
Hours: 21 hours per week (working days and times to be agreed)
Salary: £55,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As HR, Finance & Operations Director, you’ll play a pivotal role in shaping Baytree’s organisational strategy—ensuring we remain a high-performing, mission-aligned charity. You’ll lead on financial planning and reporting, organisational development, HR strategy and people practices, and efficient day-to-day operations.

This is a fantastic opportunity for a values-led leader with strong technical expertise and a passion for building resilient, people-centred organisations.

Key Responsibilities:

• Finance: Lead budgeting, forecasting, reporting, and financial compliance using QuickBooks and associated tools.
• HR Strategy: Oversee recruitment, employee relations, performance management, and workforce development.
• Operations: Ensure facilities, IT systems, and internal processes are efficient, compliant, and user-friendly.
• Strategic Leadership: Collaborate with the SMT and Board to shape organisational strategy and manage risk.
• Culture & Compliance: Promote a culture of transparency, learning, and accountability while ensuring legal and regulatory compliance.

What We’re Looking For:

• CIPD Level 7 and relevant finance qualification (AAT, ACCA/CIMA)
• Experience producing budgets and managing financial systems
• Strong HR leadership and employee relations experience
• Skilled in operational management and digital systems
• Commitment to Baytree’s mission and inclusive values

Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout.  

Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
 
About Mission Without Borders International 
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.
 

About the role
Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world.

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation.

In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests. 

Who we are looking for 
You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

We’re looking for a bold and values-led Advice Manager to lead our advice service and play a key role in driving forward our vision of an inclusive, rights-based society.

About Us

Richmond AID is a user led disability rights charity working towards a world where disabled people are treated with dignity, respect, and equality. Our advice services provide essential support on issues like benefits, housing, discrimination, access, and more — but our work doesn’t stop there. We use what we learn from people’s experiences to challenge injustice, influence policy, and campaign for change.

About the Role

As Advice Manager, you’ll take a strategic lead on developing our advice service to ensure it is accessible and high-quality, and also actively challenge the root causes of inequality. The Advice Manager will have wide ranging responsibilities for the performance, quality assurance and development of internal advice services and will be responsible for achieving and evidencing high quality positive outcomes for service users.

You will Manage our advice teams: Information Navigation, Benefits Advice, Money Advice and our benefits advice contract with South West London and St Georges. We also administer a number of grants on behalf of local grant giving charities and the local authority and you will manage the administration of these grant funds.

We currently have 14 advisors across our advice teams including 2 team leaders in our Information Navigation (general advice) and South West London and St Georges benefits advice team, it is currently 8 direct reports. 

As a key member of our management team you will work closely with other managers. You will also take a lead on Safeguarding and Data protection across the whole organisation and deputise for the CEO as required.

As our Advice Manager, you’ll take the lead in shaping and strengthening our vital advice services by

• Managing, supporting and inspiring a team of skilled advisers and volunteers.
• Developing and leading a high-quality advice service that meets the requirements of the Advice Quality Standard (AQS) and that is responsive, inclusive, and empowering.
• Embedding systems for monitoring and evaluation, using data, outcomes, and client feedback to improve quality and impact.
• Driving service improvements, streamline processes, and ensure compliance with relevant standards.
• Championing the voices of disabled people, feeding insight from frontline work into our policy and campaigning.
• Ensuring the service contributes to social justice, tackling systemic barriers and inequities through both individual casework and broader change.
• Representing the organisation externally including meeting and influencing local stakeholders including local councils, funders and advice organisations.

About you

You’re an experienced advice professional and a passionate advocate for social justice. We need someone with experience of working in an advice and representation role and with experience in managing a busy advice team. You understand the power of high-quality advice in changing lives — and the importance of using that insight to shift systems.

You will bring

• A strong track record in managing or coordinating advice services (e.g. welfare rights, housing, disability support).
• A strong understanding of the social model of disability and a commitment to its principles.
• Experience in quality assurance, monitoring, evaluation and using feedback to improve services and experience in managing safeguarding and managing data protection.
• Experience in report writing to commissioners and funders.
• An ability to influence decision makers and develop effective partnership working.
• Knowledge of the rights and experiences of disabled people, and the structural barriers they face.
• Excellent leadership and team management skills.
• A collaborative approach and a commitment to equity, inclusion, and continuous learning.
• The ability to link frontline experience to wider campaigning and policy change.

What We Offer

• A collaborative and inclusive team culture.
• Commitment to your professional development and wellbeing.
• The chance to make a real difference in individual lives — and the wider fight for equality.
• 25 days leave plus 8 bank holidays

The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role leading work to support our food banks to deliver a warm welcome, emergency food, and access to tailored support and advice for people experiencing poverty in communities across Northern Ireland, while we work together for long-term structural changes to tackle drivers of food bank need.

The role involves line management of Area Managers working directly with Food Banks, and the coordination of projects and partnerships to support food banks in our network to reduce the need for their services locally.

You will need to live in Northern Ireland or be planning to relocate as the role involves regular travel to visit our Northern Ireland food banks.

Role responsibilities

· Food Bank Support: Manage the delivery of support to food banks in Northern Ireland ensuring our community of food banks remain resilient and can provide a compassionate service to people in need of emergency food for as long as services are needed.  

· Strategic Leadership: Coordinate the delivery of strategic programmes of work that are part of Trusell’s five-year strategy to end the need for food banks, including through developing and delivering Northern Ireland specific priorities.

· Projects and partnerships: Build partnerships with organisations to develop and build services and systems that help end the need for food banks in Northern Ireland, including with national government, elected representatives, churches, community organisations and research bodies.

· Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers.

· Risk Management: Ensure consistent quality assurance of food banks across Northern Ireland, in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks.

· Cross-organisational working: Act as a liaison between the area team, other teams within the Food Bank Resilience Programme, and other Programme colleagues, managing the flow of ideas and feedback to positive effect. 

Person Specification

Technical skills and minimum knowledge:

· Confidence in representing Trussell with a range of stakeholders, including community and church leaders, civil servants and elected representatives, to enable the effective roll-out of the organisational strategy in Northern Ireland.

· Knowledge and experience of community development or local service provision and a good understanding of local systems of support relied upon by people experiencing poverty.

· Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.

· Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills.

· Competent and efficient use of IT, including the main Microsoft Office programmes and database management.

Behaviours and competencies:

· Demonstrates a commitment to Trussell values and our vision and mission

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

· Role models inclusive behaviour, values and leadership

· Excellent communication and interpersonal skills, particularly listening skills.

· Confident, resilient and self-motivated team player

· Well-organised and able to juggle competing priorities.

· The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.

Our partner is seeking a consultant to conduct a review of its finance function, including structure, processes and systems with a view of improving effectiveness and efficiency. This exercise stems from the fact that the finance function of the organisation has developed organically over the course of the organisation’s life and growth, covering the expansion of programmes and the opening of new administrative offices.

Scope of the Review

• Review of the current structure - assess what functions are best delivered in each location, the skillset of finance staff and what capacity is needed in each location to deliver these services.
• Review of the processes and systems; and make recommendations on how processes might be streamlined to address bottlenecks and streamline these.
• Advise on how the finance function might operate more effectively as a global function
• Advise on what IT/systems solutions might further improve efficiency

Requirements

• A qualified senior finance professional with experience of change management within an international not for profit, specifically reviewing the structure of the finance function, undertaking in-depth review and analysis of global processes and systems.
• Experience of working in a complex grant-funded environment with knowledge of full grants cycle management.
• Strong relationship building, communication and influencing skills.

They anticipate this project to start in October 2025, ending in December 2025. The postholder will be working closely with the COO who has a vision of what the change process will entail, alongside two other significant pieces of work the organisation is undertaking at the same time.

Day rate commensurate based on experience.

About the role

As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.

Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

• Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
   
• Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
   
• Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
   
• Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
   
• With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
   
• Any other ad hoc responsibilities as deemed relevant by the CEO.
   

Person specification

We are looking for someone who has:
 

• Two or more years experience with Salesforce administration, including custom objects.
   
• Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
   
• Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
   
• Experience generating reports for a range of stakeholders.
   
• The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
   
• Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
   
• Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
   
• Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
   
• A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
   
• A good understanding of GDPR compliance and processes.
   
• A commitment to equality, diversity and inclusion. 
   
• A commitment to the mission and values of Action Tutoring.
   
• A commitment to promoting and safeguarding the welfare of children.
   

You may be more successful in the role if you also have:
 

• PowerBI, Tableau, other data visualisation software experience.
   
• Experience working with government education datasets.
   
• Experience designing and implementing monitoring, evaluation and learning frameworks.
   
• Salesforce Administrator Certification (or on track to complete).
   
• Experience working in the charity or NGO sector.

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Fixed Term Basis until December 2026.

As a Store Manager you will manage the day to day running of our Harrogate Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: Units 3 & 4 Ground Floor, Plots 46-48 Yearlstone Square, Milton Keynes, Buckinghamshire, MK6 4AT

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

There is free parking outside the store and extensive and regular bus routes. 

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.

Are you a creative communicator and passionate fundraiser who thrives on making a real difference? 

We’re looking for a Fundraising & Communications Manager (Maternity Cover) to help us grow income and awareness for LATCH Welsh Children’s Cancer Charity. This is an exciting opportunity to help  shape our fundraising and communications efforts, build meaningful relationships, and amplify the voices of the families we support.

If you’re motivated, emotionally intelligent, and ready to hit the ground running, then this could be the role for you.

What We’re Looking For

• A confident and collaborative fundraiser and communicator with proven experience in income generation and/or marketing roles.

• Someone who thrives on building relationships with supporters, donors, families, and partners.

• A creative thinker with excellent storytelling and writing skills.

• A natural organiser, able to manage multiple priorities and projects with calm and clarity.

• Passionate about the work of LATCH and the difference we make for families across Wales.

What You’ll Do and the Skills That Will Help You Succeed:

Fundraising & Income Generation

• Deliver and manage fundraising across key income streams including corporate partnerships, individual giving, events, and major donors.

• Plan and lead events and fundraising campaigns, bringing strong project management skills and creativity to everything you do.

• Build and nurture relationships with supporters, fundraisers, and volunteers, using your empathy and communication skills to create lasting connections.

• Develop clear and engaging donor journeys that inspire ongoing support.

• Use your analytical skills to manage budgets, maximise Gift Aid, and evaluate fundraising performance.

Communications & Marketing

• Be a strong storyteller, creating content that raises awareness and deepens engagement across social media, newsletters, and the website.

• Work confidently across digital platforms, maintaining and updating web and social channels.

• Be a compelling face for LATCH, representing the charity at events, cheque presentations, and public speaking engagements.

• Collaborate with the wider team to gather powerful case studies and ensure ethical, dignified storytelling.

Compliance & Data

• Keep accurate, compliant records using Beacon CRM.

• Ensure all fundraising activity meets Charity Commission, Fundraising Regulator, and GDPR standards.

• Contribute to policy development and continuous improvement, bringing attention to detail and a commitment to best practice.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Global Programmes Manager provides supervision and management support to Muslim Aid Country Offices and implementing partners ensuring the efficient and effective implementation of high-quality delivery of projects and programmes in line with organizational strategy, in compliance with donor expectations, governmental and international standards.

The role is responsible for technical and management advice and support to ensure Muslim Aid Country Offices and partners are implementing, monitoring and evaluating programme activities in compliance with Muslim Aid’s strategy and budget as well as recognised international standards.

In addition, other key responsibilities include building and expanding strategic partnerships, with donors and other development partners to increase the size, scope and quality of programmes implemented by the Country Offices to reach the poorest, marginalised and underserved populations. Regular travel will be required.

About the Role:

1. Implement our strategy by supporting Country Offices and partner organisations in programme development and delivery, and in impact measurement.
2. Support Country Offices (including affiliates) to reinforce our mission, vision, values and direction through clear and articulate communications.
3. Provide technical support in organisational development for the Country Offices, ensuring appropriate technical and management skills exist to effectively implement programmes and showing improvements over time in our organisational health checks.
4. Work closely with Country Offices and partners to strengthen our due diligence and compliance procedures and ensure their effective use in practice.
5. Ensure efficient use of allocated funds; agree budgets and plans for the Country Offices. Ensure financial management and Value for Money is central to the management and accountability of work undertaken by Country Offices and partners.
6. Ensure that the quality of our programmes and partnerships at all levels are of a high standard in delivering our promises and commitments.

About You:

To be successful in this role, you will need:

1. Educated to degree level standard in international development or similar related field
2. Demonstrated experience in international development management including senior management and distance management.
3. Experience of building strong relationships at the highest levels with development partners.
4. Knowledge of SPHERE, CHS and DEC Accountability Framework priorities and other humanitarian/development
5. Excellent project management and facilitation skills.
6. Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports

Why you should apply:

Join Muslim Aid as a Global Programmes Manager and take a leading role in driving the delivery of high-quality humanitarian and development programmes around the world. This is a dynamic opportunity to support and oversee our Country Offices and partners, ensuring effective implementation of impactful projects that align with our global strategy and meet international standards. You’ll provide critical technical and management support, help strengthen monitoring and evaluation systems, and foster strategic partnerships with donors and key stakeholders. If you're ready to make a global impact and support communities in need through sustainable, scalable programmes, apply now to be part of our mission.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Our Someone Like Me peer support service ensures nobody has to face breast cancer alone. We match people affected by primary breast cancer, as well as their family and friends and those who have inherited an increased genetic risk of developing the disease, with a trained volunteer who’s had a similar experience and can offer support by telephone or email.

In this role, you’ll contribute to service delivery through sensitively and efficiently arranging Someone Like Me calls, whilst working with the Services Manager, Someone Like Me, to coordinate day-to-day management of the service. This will include managing a small number of staff members. You’ll also be involved in organising the recruitment, training, and support of volunteers involved in the delivery of the service.

About you

You’ll be passionate about supporting people affected by breast cancer and helping us to improve the support we provide.

You’ll combine excellent organisational, prioritising and communication skills with the ability to work well with people who may be experiencing high levels of distress. You’ll also have experience of managing staff or volunteers, be supportive and motivated to helping us achieve our aims of supporting people affected by breast cancer.

You’ll also be confident in dealing with sensitive and confidential information. You’ll have excellent IT skills and be able to enjoy working both independently and as part of a busy team.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Tuesday 26 August 2025 at 09:00am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview dates Tuesday 9 and Wednesday 10 September 2025 online

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.

As a Store Manager you will manage the day to day running of our Kirkby Stephen Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: 14 Market Street, Kirkby Stephen, Cumbria, CA17 4QS

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Parking is available behind the shop and there is also a free car park nearby to the store.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.

As a Store Manager you will manage the day to day running of our Kirkby Stephen Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: 14 Market Street, Kirkby Stephen, Cumbria, CA17 4QS

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Parking is available behind the shop and there is also a free car park nearby to the store.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within the residential service in West Ealing. Unfortunately this service does not have step free access.

Salary: £30,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota working 09:00 - 17:00, you may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.

About the role

This is a great opportunity for a Deputy Service Manager to join our team based in Ealing. You will support the Service Manager in leading a service which provides a recovery focused service to adults with long term mental health challenges. You will support the team to deliver person centred support to improve the lives of our residents, for them to gain greater independence to move onto lower support accommodation. You will do this through providing direct leadership and line management to the team so they feel empowered to perform within their roles. 

You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. Some of what the role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around mental health and can support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation. 

• Direct experience working in a Health and Social care environment or similar, ideally within mental health
• Understanding of the needs that people who suffer with their mental health have
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• IT proficiency, with the ability to navigate and learn new case management systems and other types of software
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• Passion for what we do as an organisation and alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Budget Management Experience and/or willingness to learn financial management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

 We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Deputy Manager | West London | Ealing | Wembley  | Harrow | Mental Health | Social Interest Group | Support | Recovery | Night | Day | Shifts |