Contract Type: Fixed Term 12 months (with the possibility of an extension)

Hours: Full time - 35 hours a week

Location: Can be based in any of our Trust offices

This role is known as Innovation Product Manager in The Prince's Trust 

As our Innovation Product Manager you will work with the Innovation team and will be responsible for supporting innovation projects during this exciting period of growth for Prince's Trust. The role will play a key role in helping us find our next big innovation.

You'll be required to collect feedback from users and analyse data to ensure product development work delivers benefits to both the business and end user.

Our Innovation Manager will:

• -Maintain effective performance in difficult and challenging circumstances, encouraging others to do the same
• -Review,challenge and adjust performance levels to ensure quality outcomes are delivered on time rewarding success
• -Have experience producing MVP products and presenting
• -Knowledge in product management, evolving and iterating products within a multi-disciplinary organisation

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Team Manager – Social Care

You will join our client as a Team Manager who will manage the day-to-day running services in Halifax and Bradford.

Team Manager Responsibilities:

Here, they provide a supported housing service for people with Learning Disabilities and some mental health problems. But they need your help in order to provide the very best Person Centred Support. As well as ensuring the quality of service and support provided to people who use our clients services, they’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to their business development team, one thing’s certain – you won't be short of challenge and variety.

Team Manager Requirements:

- Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being values and outcome driven, able to lead by example using your firm, Values Driven but inclusive management style.
- You’re transparent and encouraging too and have lots of tact and diplomacy.
- What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements.
- And, if you have experience of carrying out investigations, writing reports / recommendations and solutions driven, even better, although it's not essential as we offer an extensive induction and training program for managers.

About our client:

They're a leading, high quality social care provider for people with complex needs in the North West of England. With a background of over 18 years’ experience, they're a well-respected and highly regarded provider of specialist services tailored to the needs of individuals with complex needs.

They pride ourselves on working in partnership with individuals, their families, commissioners and local communities to develop personalised services which are tailored to fit the individuals they support. They also want to promote the independence of the people they support by providing opportunities to work with and in local communities.

Location: West Yorkshire (Halifax & Bradford)

Job type: Full Time, Permanent

Salary: £21,000 to £25,500 per annum

You may have experience of the following: Social Care Manager, Care Team Manager, Supported Housing Manager, Care Home Team Manager, Care Home Manager, Care Team Leader, Care Supervisor, Senior Care Assistant, Support Worker, etc,

Ref: 89811

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Team Manager.

Right now, we’re looking for someone like you to manage the day-to-day running of our CQC registered service in Halifax. Moor View Care Home in Halifax is a well-established registered care home providing 24 hour nursing care to up to 17 people. Following a recent CQC inspection that raised some operational issues, we are taking positive steps to address them. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out medication audits, doing an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

As well as substantial experience gained managing a caseload of individuals with complex needs is a given, you will have a significant understanding of Mental Health issues. You’re outcome driven and able to lead by example using your firm but inclusive management style. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although again, it's not essential.

This is a rolling recruitment process, shortlisted candidates will be contacted as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits, including a smartphone? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Due to growth within the organisation, we have a fantastic new opportunity for an Early Years professional with a passion for driving quality Early Years education, to join our clients team as Quality Manager.

Position: Early Years Quality Manager

Location: Head Office, Huddersfield

Hours: 37 hours per week - flexibility in the form of 2 days’ home working, would be considered

Salary: £36,500.00

Contract: Permanent

Benefits: Include 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

Closing Date: 28th October

Interview Date: 5th and 8th November

The Role

The Early Years Quality Manager has overall management responsibility for development, ongoing review and quality management of products and publications.

They will also

• Provide support to early years’ businesses from take up to accreditation.
• Ensure robust systems are in place, monitored and audited against, and are in line with policy and strategy for the early years and the organisations requirement under the registered trademark with the Intellectual Properties Office.
• Be the designated safeguarding person and will lead in this area of work for the charity.

Main duties include management of:

• Accreditation schemes
• Champions programmes
• Publications
• Business support for mock inspections
• Safeguarding lead for the charity
• Management of the Early Years Advisors (England) and the Early Years Advisor (International) in liaison with the Director of Business Development

About You

Educated to degree level or equivalent in the area of early years Early Year, the Quality Manager will have experience of working at a senior level either in a nursery setting, within the education/early years’ sector or in a local authority supporting day nurseries with quality improvement. You may have gained your relevant experience in roles such as an Ofsted Inspector or a setting where you have developed a sound knowledge of inspection in the early Years Foundation Stage Curriculum.

You experience in these areas will have focused around your passion for driving quality early years’ education where you will have:

• Assessed or coached settings to improve the quality of the care and education.
• Taken a team on a journey of quality improvement.
• Understand the policies and procedures required in a nursery.
• Be able to act as safeguarding lead and be up to date with training in this area.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

Our client is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

They are committed to a policy of equal opportunities and is actively opposed to discrimination in society

You may have experience of the following: Early Years Manager, Ofsted Inspector, Early Years, Early Years Quality.

Senior Development Officer
Leeds City Centre, West Yorkshire (with some travel to Bradford)

Are you an experienced development professional with great networking skills? Want to join a determined team who are helping tackle inequality and deprivation in Leeds and Bradford? 

If so, this is a brilliant opportunity to develop your career as a Senior Development Officer while making a difference to people in your community.

About Us

Leeds Community Foundation supports thousands of charities and voluntary groups across Leeds and Bradford, addressing inequalities and working together to support those that need help the most.

We have distributed over £42 million in grants to date across Leeds and Bradford, enabling positive change in the lives of hundreds of thousands of people in our communities.

We’re now looking for a Senior Development Officer to join us and drive income generation from private individuals and corporate relationships, enabling us to do even more for the people of Leeds and Bradford. 

The Benefits

- Up to £26k per annum DOE
- Pension (contributions start at 4%)
- 24 days’ holiday plus Bank Holidays and a Christmas close-down
- Offices in Leeds city centre 
- Business mileage allowance (we encourage use of public transport where possible) 

This is an incredible opportunity to help combat local inequalities and forge partnerships that will create opportunities for those that most need our help. 

Built on strong values of honesty, ambition and empowerment, we provide the ideal environment in which to make a difference and realise your potential.

You will have the chance to act as a catalyst for positive change and strengthen community efforts to help  disadvantaged people throughout Leeds and Bradford. 

The Role

As our Senior Development Officer, you will generate income through private and corporate relationships in Leeds and Bradford. 

A key aspect of your role will involve recruiting and stewarding supporters of the 100 Club, our popular supporters’ scheme for individuals and businesses who, like us, are motivated to make a difference in Leeds and Bradford. By investing in the 100 Club, supporters enable the Foundation to become increasingly resilient.

You will also secure sponsorship, support the generation and account management of corporate funds, and nurture and increase our network of decision-makers and influencers. Above all, you’ll act as an advocate for the Foundation and our work. 

About You 

To join us as our Senior Development Officer, you will need: 

- At least two years’ experience in a similar role 
- Experience of sales and negotiation in a fundraising and/or development environment 
- Great networking skills, including the ability to build relationships with a diverse range of stakeholders 

You will also need experience in one or more of these areas:

- Working on a membership scheme, including recruitment, administration and retention 
- Stewardship of existing donors 
- Soliciting and securing large funds from High Net Worth (HNW) individuals and/or private sector companies

We’d like to hear from you if you’ve worked as a Fundraiser, Fundraising & Development Officer, Fundraising Executive, Corporate Fundraising Officer, High Net Worth Fundraising Officer, Fundraising Co-ordinator, Corporate Fundraising Executive, or Corporate Partnerships Officer.

This is a full time role, working 35 hours per week, usually Monday – Friday between 9:00 – 17:00. You may occasionally be required to work outside normal office hours for events and functions – time off in lieu will be given where excessive out of hours working is required.

The closing date for applications is the 3rd November 2019, with interviews scheduled to be held on the 14th and 15th November 2019. 

Leeds Community Foundation is an equal opportunities employer. We value diversity, promote equality and challenge discrimination. We welcome applications from people of all backgrounds and we particularly encourage applications from people with disabilities, Black, Asian and Minority Ethnic people, and trans and non-binary people, who are currently under-represented within our staff team. Our offices are fully accessible.

So, if you are eager to make a difference as a Senior Development Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are seeking a highly motivated, experienced individual for our supported living services in Calderdale and Kirklees. Our registered office is in Halifax, but there will be an expectation that you will have an active presence across all of our services that provide person-centred care for people who have learning disabilities.

This is an exciting opportunity for someone who has strong managerial skills, but who is also passionate about providing compassionate, person centred care and support. You will have excellent communication skills and your role will include promoting people’s rights, independence and community inclusion. You will be able to review and develop support plans and risk assessments in a positive and empowering way. You will complete rotas and have the ability to deploy staff where they are needed. You will lead and chair review meetings and have the skills to ensure we meet people’s dreams and aspirations. You will promote positive ways of working and supervise staff at a senior support worker and care-co-ordinator level. You will be able to communicate positively and professionally with external health and social care professionals and family members. You will monitor the day quality of service provision, through completing quality audits, dealing with complaints and managing incidents and safeguarding alerts. You will also be required to take an active role in the service user committee group. In addition you will be expected to deputise for the service manager when necessary, as well as being part of the ‘on call’ system

You will need a caring and compassionate approach and have excellent communication, interpersonal and leadership skills. Our ideal candidate will have a can-do, positive attitude and a minimum of two years relevant management experience of working with people with learning disabilities. Ideally you will have NVQ or Health & Social Care Diploma Level 3 or higher and be able to evidence practitioner skills and knowledge. You will be hard working, physically active and enthusiastic with the ability to act as a role model. Most of all you will be dedicated to enabling the people we support to have meaningful and fulfilled lives.

We can offer you the opportunity to work with a well-established team of staff in a very positive, friendly environment which strives to keep the people we support central to our ways of working. We will support you with further professional and management training (such as Level 5 diploma qualification) and ongoing management support.

Due to growth within the organisation, we have a fantastic new opportunity for an Early Years professional with a passion for quality Early Years education, to join our clients team as Senior Manager.

Position: Senior Early Years Manager

Location: Head Office, Huddersfield

Hours: 37 hours per week – flexibility in the form of 2 days’ home working, would be considered

Salary: £36,500.00

Contract: Permanent

Benefits: Include 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

Closing Date: 28th October

Interview Date: 5th and 8th November

The Role

The Senior Early Years Manager has overall management responsibility for leading on development, ongoing review and quality management of our training/resources products and services.

Working with a team of early years’ experts they will be responsible for

• Writing material and developing programmes of support to help practitioners improve practice in early years.
• Ensuring systems are in place for monitoring, auditing and quality assurance and to measure impact. 

Systems will be robust and in line with the organisation and government policy and strategy for the early years and the organisation’s requirement under CACHE endorsement. 

Main Duties

• Lead for practitioner training and development from entry up to early years’ teacher.
• Lead on and develop training, products and services in conjunction with other early years experts.
• Quality delivery of training, products and services, both online and face to face.
• Development of online resources for practitioners. 
• Support the development of bids and tenders.
• Act as advisor for curriculum across England, Scotland and Wales.
• Centre administration of CACHE accredited products

About You

Educated to degree level or equivalent in the area of early years Early Year, the Senior Early Years Manager will have experience of working in the sector as an early years teaching professional working within the sector. You may have gained your relevant experience working in the sector at a senior level and have moved to a local authority and had responsibility for the training portfolio or have moved to work in higher education training students from foundation degree level and beyond. 

You will bring with you a passion for quality early years’ education and have a sound knowledge of the training landscape for the sector and Early Years Foundation Stage Curriculum.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

Our client is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

They are committed to a policy of equal opportunities and is actively opposed to discrimination in society

You may have experience of the following: Early Years Manager, Ofsted Inspector, Early Years, Early Years Training.  

Programmes Director
Leeds City Centre, West Yorkshire

About Us

Leeds Community Foundation supports thousands of charities and voluntary groups across Leeds and Bradford, addressing inequalities and working together to support those that need help the most.

We have distributed over £42 million in grants to date across Leeds and Bradford, enabling positive change in the lives of hundreds of thousands of people in our communities.

Over the next five years, our Plan 2024: Ambitious for All, will ensure that we are agile in response to social and economic challenges. To support our future plans, it is crucial that we establish a firm foundation for long-term resilience and steady growth.

We are looking for a Programmes Director to join us in achieving our vision of creating cities of opportunity for all in Leeds and Bradford.

The Benefits 

- Salary of £40,000 - £50,000 DOE (FTE)
- Pension (contributions start at 4%)
- 24 days’ holiday plus Bank Holidays and a Christmas close-down
- Play a key role in our Senior Leadership Team
- Offices in Leeds city centre 
- Business mileage allowance for a business vehicle (we encourage use of public transport where possible) 
- We are willing to consider applicants wishing to work part time or full time

If you have expertise in intelligent and impactful grant-making and building lasting relationships with public sector colleagues or charitable trusts/foundations, this is a superb opportunity to help make Leeds and Bradford cities where everyone can prosper. 

We are a team of passionate individuals who are eager to serve local people. Within an environment of honesty, openness and ambition, you will have the chance to play an important role in the overall strategic planning, leadership and governance of our Foundation. 

The communities in Leeds and Bradford have faced inequality and deprivation for years, and challenges continue to multiply. There is a growing need to advocate for more targeted support for grassroots, community-led investment. If you are driven, determined and believe you could be a catalyst for positive change, we want to hear from you.

The Role

As the Programmes Director, you will lead on our public sector partnerships and ensure our grant-making activities are executed effectively, carefully monitored and evaluated. 

In this new role, you will ensure our programmes are well-integrated into all key areas of activity.

You will:

- Line manage, inspire and support the Head of Grants and Head of Evaluation & Impact
- Nurture long-term relationships with new and existing public sector colleagues, as well as with some national funders
- Support our community and third sector engagement work 
- Work with the Chief Executive to encourage collaborations with regional and national partners, including local government, NHS, police and public bodies
- Represent the Foundation at events and networking opportunities

About You 

To join us as our Programmes Director, you will need: 

- Experience of programme development and/or grant-making experience
- Experience of line managing teams and motivating individuals 
- A proven track record of soliciting and securing large funds from the public sectors or charitable trusts and/or foundations 
- Previous experience of creating and managing longer-term strategies 
- Experience of working directly with a board of trustees and/or directors
- Previous networking experience, with the ability to build relationships with a diverse range of stakeholders

Experience of any of the following would be beneficial: working with volunteers, cross-sector working, working in philanthropy or funding environments and/or collating evidence of impact across a geographic area. 

We would like to hear from you if you’ve worked as a Programmes Director, Head of Grants, or Director of Grants Development.

Applications for part time or full time will be considered for this role, working 28 – 35 hours per week, usually Monday – Friday, between 9:00 – 17:00. You will occasionally be required to work outside normal office hours for events and functions – time off in lieu will be given where excessive out of hours working is required.

The closing date for applications is the 3rd November 2019, with interviews scheduled to be held on the 18th and 19th November 2019. 

Leeds Community Foundation is an equal opportunities employer. We value diversity, promote equality and challenge discrimination. We welcome applications from people of all backgrounds and we particularly encourage applications from people with disabilities, Black, Asian and Minority Ethnic people, and trans and non-binary people, who are currently under-represented within our staff team. Our offices are fully accessible.

So, if you are looking for your next step as a Programmes Director, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

In 2002 the first IntoUniversity centre was opened at The ClementJames Centre as a local project addressing the needs of the community. Since 2007, IntoUniversity has continued to expand across the country while The ClementJames Centre has continued to develop further its programmes at a local level.

At this exciting time of growth and expansion we’re looking for an experienced professional to join our team as our Safeguarding Manager. The role can be based in either Bristol, Leeds, London or Nottingham.

As the Designated Safeguarding Lead you will be responsible for the management of safeguarding concerns across IntoUniversity and The ClementJames Centre and will provide crucial safeguarding support and guidance to frontline staff who deliver the programmes in both organisations. From September 2020 this role will move to provide exclusive support for IntoUniversity centres and staff as the charity continues to grow.

The role is exciting, challenging and varied. You will have a work history that demonstrates thorough knowledge and capability to manage safeguarding cases in an education setting and may have a background in Social Work. Crucially, you will also have a genuine passion for our mission and values.

To apply, please follow the instructions in the attached job description.

The selection day will take place on 6th November 2019

We particularly welcome applications from male and/or black and minority ethnic candidates as they are currently under-represented within IntoUniversity. 

Hampton Crescent is a 40 flat Extra Care Service in East Leeds, this site has a vibrant and established care team providing compassionate support to people under your management.  The service always has support cover in place during the day and operates waking night support to clients should they need it.  The service is registered with the CQC as delivering Personal Care and has good systems and processes in place to ensure that a quality service is delivered consistently.  You will need to fulfil the role of registered manager with the CQC for this service and meet the expectations of the local authority commissioners and the contract that unpins the service.

You will have the values and commitment to lead the staff team to provide the highest standards of customer care and person-centred service delivery and to promote independence, choice and wellbeing. The role will involve the operational management of the service and the direct supervision of Senior Support Workers.

You will be expected to work effectively with families and other agencies and to maintain a positive and trusting relationship with the on-site Housing Scheme Managers.  You will need skills in contract and relationship management. You will undertake quality assurance checks at the service to ensure compliance with essential standards of care, this is a busy service and therefore you will need to be hard working, accountable and have strong organisational skills.

This is an exciting opportunity to work in partnership with other agencies to provide a holistic and joined up approach for meeting the needs of older adults. You will respond to referrals, undertake assessments and take part in allocation processes.  You will ensure that each person moving into the service has a personalised care plan which ensures that their needs and preferences are met.

You will have relevant skills, knowledge and at least three years management experience gained in the care and support of older people in settings such as Extra Care, home care or residential care. You will have previous experience of staff supervision and management.  You will be expected to bring a warm, caring and person-centred approach to your work and to be able to work collaboratively with our service users and their families.  You will demonstrate a commitment to re-ablement principles and to promoting dignity and independence.

Department: Expert Advice Team

Contract Duration: 12 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re looking for a Business Support Officer to manage our two Business Support Administrators and support teams within the Advice & Advocacy Directorate. This is a great opportunity to use your administrative skills, management experience and previous project work to assist with our policy development, advice giving and advocacy.

You’ll be working in a fast moving environment where the work is varied, so you’ll need to be flexible and have a proactive approach to problem solving, good organisational and excellent IT skills. You’ll be responsible for managing the workload of the Admin Function, prioritising and dealing with stakeholders requirements.

You’ll be the first point of contact for people who need help with a wide range of tasks and will support with admin tasks like booking transport, processing finances, assisting with the organisation of meetings/events and coordinate a variety of project work.

If you would enjoy providing admin and project support in a fast-paced environment in our friendly division and have excellent communication skills we look forward to hearing from you. 

This is a fixed term 12 month position. The role is full-time and the salary is £24,654 + London weighting of £3,520 if applicable.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Interview date: 06/11/2019

An exciting opportunity with Ilkley Community Enterprise,  a dynamic and award-winning local charity that is undergoing significant growth and development. We are looking for an enthusiastic and experienced individual with a
passion for positive change for people with learning disabilities (our members)

Outside the Box (OTB) provides a range of services and activities all designed to enable and support people with a learning disability to lead more independent, fulfilled and healthier lives. In 2020, we are relocating OTB café to substantially larger premises:  this will drive and support our further expansion of OTB including increasing the number of people with learning disabilities that we engage and support and our customer base.

Adults and young people with a learning disability are at the heart of what we do at OTB: they are our ‘members’ and a critical part of the overall OTB Team. We work with our members, their parents/carers, and others involved in their lives, to help them to fulfil their potential, to learn and achieve their goals. Members participate in OTB café to learn new skills, improve confidence and self-esteem, achieve qualifications, gain meaningful experience of the world of work and as appropriate progress into paid employment.  The café currently supports c. 50 members and we have a team of 3 part time Support Workers with 3 additional bank relief support workers. 

We have recently restructured the OTB staff team, bringing additional expertise and resources to help support our growth:  this role of Senior Support Worker is part of this new team and offers an exciting opportunity for the right person to develop our work and impact as well as their own career.  

Senior Support Worker

Outside the Box Cafe 

30 hours (may involve some weekend and evening work)

To ensure the delivery of personalised support, learning and development that enables all our members to gain maximum benefit from their involvement with OTB. You will provide frontline service delivery within the café, providing direct hands on support to our members (for at least one-two days per week).

In addition you will supervise and support the Café Support Worker Team, working closely with the OTB Skills and Employment Manager, Operations Director and other staff to: plan and deliver Team supervision, guidance, rota coordination and leadership; and to help ensure high quality and impactful support services to all café members.

Please find a copy of the job descrtiption and details of how to apply. 

Closing Date: Tuesday 29th October

Job title: Advice and Information Officer
Region: Leeds office with flexibility to travel across West Yorkshire
Directorate: Operations
Contract: 6 Months Fixed Term Contract, Full Time 35 hours per week
Salary: £20,163.00 per annum pro rata

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
As an Advice and Information Officer you will be based primarily in the Area office but will spend some of your time getting out and about into the community, running outreach sessions designed to provide advice and information about all aspects of the Legion's work for those living in Leeds and West Yorkshire.
Accustomed to providing advice and information support to customers, you'll have an understanding of statutory welfare provision and experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting our beneficiaries.
It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.

There maybe a requirement for travel across the West Yorkshire area; therefore, a full driving licence and use of a car is desirable for this role.

Please note this role is based at our Leeds Area Office which is located at 73-75 Albion Street, Leeds, LS1 5AA

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Friday 1st November 2019