It Support Assistant Jobs
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job title: Supporter Care Officer
Reporting to: Fundraising Manager
Terms: Permanent Contract, 25 days Holiday (exc. Bank Holidays) pro rata, 5% pension contribution.
Place of work: Our central office (Bristol) with some hybrid working optional and occasional visits to our Plymouth and Bristol warehouses
About FareShare South West
FareShare South West is the region’s largest food redistribution charity. We take good-to-eat surplus food that would otherwise go to waste, and share it with over 400 charities, schools and community hubs across the south west, joining the dots between food waste and hunger and transforming an environmental problem into social good.
Purpose of role
FareShare South West’s (FSSW) fundraising strategy and income streams have developed and diversified rapidly in line with major growth since 2017. Individual giving (IG) became a new major fundraising stream for us during the pandemic and is essential for ongoing sustainability as we expand and launch new programmes and operations to fight hunger and food waste.
The Supporter Care Officer (SCO) is responsible for all donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our IG income. Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters.
The SCO will work with the Fundraising Manager (FM) and Chief Fundraising and Communications Officer (CFCO) to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income. The SCO will work with the Fundraising Assistant to thank supporters, record donations and support individuals with their own fundraising events.
The pay scale for this role reflects that we're open to applications from experienced Supporter Care and Individual Giving fundraisers, and also those looking to move into the sector who have transferable skills.
The client requests no contact from agencies or media sales.
Office Administration Assistant
The Migraine Trust
London/Hybrid with one day a week from the office off Borough High Street
Permanent
Part time, 21 hours, with flexible working
Salary £26,000-£30,000 per year pro rata depending on experience
Excellent benefits including 25 days annual leave, plus bank holidays, pro rata, with increases for each year of service up to a maximum of 30 days, plus office closure between Christmas and New Year, pension, death in service cover, training and development opportunities, staff discounts and access to an Employee Assistance Programme
Would you like play a vital, hands-on role in the running of a small charity?
Are you highly organised and able to prioritise effectively, with excellent interpersonal skills and an energy and enthusiasm to make things happen?
Charity People are delighted to be partnering with The Migraine Trust, a small, ambitious charity which is dedicated to helping people affected by migraine, to bring on board an Office Administration Assistant.
The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research, and has been leading and bringing the migraine community together since 1965. One in seven people in the UK live with migraine. This complex and debilitating neurological disorder can significantly affect many aspects of life including work, school, personal relationships, and feelings of isolation.
Every year over two million people visit The Migraine Trust website for the most up to date information, and thousands contact the helplines for information and support on all aspects of migraine. The Migraine Trust campaign for increased awareness and understanding of migraine, better access to treatment, and national policy change to improve the lives of people who get it.
The Office Administration Assistant will support the smooth running of the office, offer administrative support to the Chief Executive, Senior Leadership Team, Board of Trustees and from time to time the wider team. The postholder will also support the Finance function.
Key responsibilities
* Office Management: Oversee the efficient operation of the office within a shared charity hub, including procurement of supplies, maintaining relationships with IT support contractors, and organising team meetings and events.
* Finance Assistance: Support the Head of Finance and Operations with data entry, invoice processing, and bank reconciliations, ensuring accuracy and compliance with financial procedures.
* Board and Executive Support: Collaborate with the Chair, CEO, and Senior Leadership Team to plan and organise trustee meetings, manage board papers, and provide administrative assistance as needed, including travel arrangements.
* HR Administration: Maintain HR records, support recruitment processes, and facilitate staff onboarding, ensuring compliance with HR policies and regulations. Additionally, assist with staff engagement surveys and GDPR compliance efforts.
* Administrative Support to British Association for the Study of Headache (BASH): From time to time, you will provide Finance/Admin support to this small charity which has close ties to The Migraine Trust.
The role involves handling of confidential information, engagement with external stakeholders and managing a varied workload. This is a diverse, hands-on role which requires professionalism, interpersonal skills, energy, and attention to detail. In addition, you will be highly organised and able to prioritise proactively, take ownership, and drive change to make things happen. The Migraine Trust are more interested in your potential than in a perfect career or education. They are keen to meet people who have a passion for the work that they do and have picked up strong organisational and communication skills as they have gone along.
The role is home-based with around 1 day a week in the office near Borough High Street. The role is 21 hours per week and ideally these hours would be done spread across at least three or four days a week, such as Monday, Wednesday and Friday, or Monday-Friday with shorter days, due to the nature of the role as sometimes things need doing urgently. The Migraine Trust are happy to explore different options for the working pattern for the right candidate. The post will be subject to satisfactory references.
If you would like to support the work of The Migraine Trust and the migraine community, you have the skills to apply for this role and would like to join a small passionate and dedicated team where you can make a real difference, we would be delighted to hear from you.
How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen at Charity People for more information or contact Jen for an informal confidential chat about the role. The closing date for your CV and Supporting Statement is 9am on Tuesday 23 April. The interview will take place in person at The Migraine Trust office on Tuesday 30 April.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We are looking for a temporary Programme assistant for a social welfare charity. You will need strong administration ,IT , Diary management ,minute taking and excellent report writing skills
Hybrid working 2 in London
The Role
To provide administrative support to the Local Programmes Team
To support the management Local Programmes and wider team calendars
To manage the shared Microsoft Teams space for shared documents across programmes
To manage the processes required to support new and existing partner organisations and co-production partners to participate in programmes
The Candidate
Administrative experience
Diary management experience
Exceptional organisational skills
Ability to competently use MS Office suite and Microsoft365 to deliver work
Ability to present clear, concise minutes and/or reports
Ability to confidently engage with different people
Experience of data and/or customer relationship management systems
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Online Fundraising Assistant
Position Objective:
To contribute to the execution of international PETA entities’ online fundraising programmes by assisting in the production of online fundraising campaigns, social media campaigns, and data management
Term of Employment:
Full-time
Location:
Remote from mainland UK (occasional to travel London required)
Reports To:
Associate Director of International Digital Fundraising
Salary:
£27,000
Primary Responsibilities and Duties:
- Assist with PETA entities’ online fundraising campaigns, including data selection and quality checking, e-mail scheduling, donation tracking, and reporting
- Assist with PETA entities’ social media fundraising campaigns, including ad monitoring, comment section moderating, rejection responses, and reporting
- Assist with the statistical analysis of online fundraising campaigns
- Review online donation transaction data and ensure it is entered into the relevant databases in a timely manner
- Maintain the online fundraising appeal archive and ensure that materials are organised and stored efficiently
- Assist in building online advocacy campaigns for PETA entities
- Ensure the operation of the fundraising and data collection elements of PETA entities’ websites
- In liaison with the supporter services administrator, assist in maintaining and updating supporter records and subscriptions in fundraising databases
- As directed, work with the PETA Foundation US IT Department and database-management vendors to ensure that all data collected online is managed and maintained properly
- Perform any other duties assigned by the supervisor
Qualifications:
- Experience with CRM, ideally Raiser’s Edge or another fundraising database
- Experience with Excel and good numerical skills
- Ability to handle numerous projects simultaneously
- Excellent organisational skills and attention to detail
- Ability to work both independently and within a team environment
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred
We’re on the lookout for a creative Marketing Assistant! Join our Marketing team at a pivotal moment in our digital journey and use your skills to make a difference!
As a key player on our team, you’ll be bursting with ideas for engaging content - and excited to work with your colleagues to realise theirs. You’ll be proud to shout about the work we do and act as a brand ambassador for Life Cycle and our award-winning services.
You’ll be at the heart of our organisation, collaborating across diverse projects that connect disadvantaged communities with affordable refurbished bikes, offer free cycle training sessions for all ages, and promote sustainability by stopping bikes from going into landfill. Your efforts will directly impact the environment and local communities.
The ideal candidate will have some basic camera, graphics and/or copywriting skills – and be eager to learn more. You’ll identify new ways to engage audiences and amplify our charity’s message.
You’ll have the opportunity to take on more responsibilities over time – including managing your own campaigns. We’re committed to staff development: as we grow, we want you to grow too. If this sounds like you, we’d be delighted to have you on our team!
Benefits
- Salary of £21,255 – £22,318. This is pending cost of living increase.
- Pension scheme (5% of salary).
- 31 days holiday per annum (pro-rata).
- Company sick pay.
- Staff discounts on refurbished bikes.
- Cycle to work scheme and Techscheme.
- Free cycle training and an annual bike check-up.
- Discounted Endura cycle clothing.
How to Apply:
Please fill out the anonymous application form available on our website.
To apply for this position please fill out the anonymous application form under the yellow ‘Apply now’ button.
Deadline: 9 am on Monday 8 April 2024
Interviews: Thursday 11 April 2024
We will hold interviews at: Life Cycle Head Office, Create Centre, Smeaton Road, Bristol, BS1 6XN
Start date: We are looking to have a candidate in post as soon as possible.
The client requests no contact from agencies or media sales.
This is a challenging and busy role supporting the delivery of the Financial Inclusion programme across the UK, including support for Financial Inclusion projects under the Scotland team. The Financial Inclusion Assistant is responsible for providing high level support to the Head of Financial Inclusion, Senior Managers and other team members as appropriate. The Financial Inclusion Assistant supports the coordination and delivery of a range of projects, communications, events and working groups across the Financial Inclusion department.
Role responsibilities
· Support the delivery and coordination of projects and working groups within the Financial Inclusion department and management of team email inbox
· Support the Financial Inclusion Leadership team to manage team engagement, planning meetings and working groups, taking minutes and assisting in the preparation of reports, communications, presentations and other documents
· Perform administrative duties for any Steering Groups led by the Financial Inclusion department, scheduling meetings, preparing agendas, recording minutes and producing reports as required
· Support the Financial Inclusion department through excellent stakeholder management, building positive relationships between teams across the Trussell Trust
· Act as a key contact point between the SLG and the Financial Inclusion department, ensuring expectations and objectives are met and all queries answered satisfactorily
. Organise and support the Head of Financial Inclusion with events, both internally and with other key stakeholders, liaising with event management companies when appropriate
Person Specification
Technical skills and minimum knowledge:
· Strong administration skills
· Strong organisation skills and experience of working with tight deadlines and managing a varied workload
· Experience of supporting the organisation and delivery of a range of projects, events and meetings
· Strong IT skills including confidence in using all MS Office applications
· Numerate with the ability to present and analyse data
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust
· Demonstrates empathy and knowledge of diverse groups of people from a range of backgrounds and lived experiences.
· Excellent written and verbal communication skills
· Excellent interpersonal skills with experience of building relationships internally across an organisation and externally with key stakeholders
· Comfortable working autonomously and across multiple tasks with a high degree of self-management and personal organisation
Key Stakeholders
· Network Programmes & Innovation
· Network Operations
· Participation
· Fundraising
· CEO/ Senior Leadership Team
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQIA+, from racially minoritised communities such as Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why Join Us:
·Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
·Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
·Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
What You'll Do:
-Quality Advice and Guidance: Provide high quality support to managers and staff for all HR related matters.
-Effective Communication: Work collaboratively and ensure effective and appropriate communication with and between staff, managers and the Senior Leadership Team
-Innovation and Engagement: Channel your passion for employee engagement and contribute and promote a positive employee relations climate
HR Generalist Support
· Provide high quality professional support to managers and staff for all HR related matters.
· Undertake general HR tasks as required and appropriate to the role.
· Support employment-related enquiries from staff and mangers.
· Carry out administrative tasks including general HR administration as and when required.
· Work closely with core infrastructure roles, including aspects of finance and recruitment.
The client requests no contact from agencies or media sales.
he role will be varied and will involve working across the organisation providing support to both the operational and programme delivery teams. The role will assist the Finance Manager, performing various financial administrative tasks and will also support the community engagement and programme delivery team in varied administrative tasks, including contacting event participants, administering details within our CRM system, assisting with logistics for events such as room booking, catering orders and helping setting up rooms for events.
Key Accountabilities & Responsibilities
- Perform a wide variety of clerical and administrative tasks, supporting the organisation’s operations
- Entering invoice details into Xero/ Quickbooks accounting systems, raising invoices and providing finance administration support to the Finance Manager as required.
- Maintaining mailing lists for course participants, creative producers and community engagement groups. Prepare and distribute correspondence as requested
- Providing administrative support to the Programme and Community Engagement team in terms of sending out invitations, monitoring attendance and assisting with setting up and sending out any surveys or participant evaluation as required
- Providing support for the booking of rooms/catering services or other requirements for the Southampton Forward programme of events.
- Note-taking in meetings as required
- Administration of the volunteer groups
- Conduct data entry to support the charity’s evaluation work
- Attendance at events to support the programme delivery team as required
- Please note this job description is not intended to be all-inclusive, The role holder may perform other related duties as negotiated to meet the ongoing needs of the organisation
Core deliverables and person specification
- Attention to detail
- Eager to learn and develop professionally
- Organised approach to time management
- Ability to prioritise and work to deadlines
- Great communicator
- Friendly and positive approach
- Share our values and commitment to creating a diverse environment at Southampton Forward
Essential
- Experience of office administration
- Excellent IT skills making use of the full MS Office 365 Suite including Outlook, MS Teams, Excel, Word and Powerpoint as required
- Experience of book-keeping or financial administration
- Attention to detail
Desirable
- Qualification in office administration/project management
- Experience using CRM or database management
- Ability to work with changing priorities and sometimes competing needs from other team members
- Excellent data entry skills with a high level of accuracy
- Excellent written and interpersonal skills to be able to communicate with a wide range of people
Visit our website for full details and to apply,
The application deadline is Sunday 7th April at 23:59
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marketing Technology & Analytics Lead
Salary Grade 2: GBP 42,704 - 49,537 (if London based and full time). Range is dependent on experience.
Locations: United Kingdom (remote/hybrid).
This position can be 4 or 5 days per week with salary adjusted pro-rata.
If you would like to apply for this position, please submit your CV and cover letter using the link provided. Please note that we are looking to make an appointment as soon as possible, so interviews will be scheduled on a rolling basis.
The Organization
The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world. Dedicated to supporting the most effective human rights organizations in regions from Latin America to Africa to Asia, the Fund offers grants and facilitates technical support to ensure the long-term effectiveness and viability of frontline groups working in challenging conditions with scant resources.
The Fund is a group of 60+ passionate people working to strengthen human rights around the world. Since its founding, the Fund has raised and invested millions into supporting the work of 1,100+ activists and organizations in more than 80 countries. The Fund is registered in the US and the UK with approximately 40 staff based in these locations, and a further 20+ in other locations around the world. The Fund has grown organically over the last 20 years and aspires to be a fully global organization.
As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff. It envisions a people centric workplace characterized by our organizational values of respect, integrity, agility, sustainability, and inclusivity.
The Position
The Communications and Marketing team works to build the Fund’s brand presence and visibility with key audiences, delivers campaigns to grow its digital community and pipeline of individual donors, and leads on strategic communications projects to further the organization’s programmatic and developmental objectives. The team is made up of four committed individuals, not including this post, and current team members are based across the UK and US.
Reporting to the Director of Communications and Marketing, the Marketing Technology & Analytics Lead works to ensure that all communications and marketing activities are maximally robust, well-optimized and data driven. The post holder will provide data management, tracking, analysis, and ongoing systems maintenance and development. They will act as the lead product owner of our WordPress website, ensuring it is optimized for the best possible SEO and User Experience, oversee our email, donation, and content platforms, and work closely with our Salesforce Administrator to manage all integrations between these systems and our Salesforce CRM.
The Marketing Technology & Analytics Lead will also create and oversee analytics dashboards that allow the team to track and measure its performance across the full range of communications, marketing, and fundraising activities, and will be responsible for collating key actionable insights that can inform cross-team learning and continuously improve our digital communications and marketing strategies.
This is a fantastic opportunity for an experienced data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. The successful candidate will gain knowledge of the full range of communications, marketing, and fundraising mix in the context of an agile and impactful international human rights organization. The role includes significant potential for learning across a range of technical areas and broader communications projects.
Essential Duties
We are aware that many candidates may have stronger experience in some areas of listed responsibility and less experience in others, and we are willing and able to work together on a professional development plan for the right candidate.
- Work closely with the other members of the Communications and Marketing team, across the full range of web, paid and organic social, and email marketing, assessing analytics and technology needs and offering technical insights that can inform optimizations and future strategies
- Manage and build dashboards and reporting templates that maximize insight across all digital marketing, communications, and individual giving metrics
- Act as the overall technical owner of the organizational website, building new website pages as needed and ensuring the best possible user experience
- Manage the infrastructure of the Fund’s email marketing platform, MailChimp, providing support to others in the team on technical MailChimp projects, such as implementing automated journeys, managing audience segments, and producing templates that require HTML or CSS coding
- Manage the Fund’s donation platforms (currently Funraise) and build unique donate pages, pop-ups, and campaign page templates as needed, using HTML, CSS, and JavaScript where necessary
- Ensure the flow of data between the Fund’s marketing platforms and Salesforce, working across teams to provide technical support on integrations and cross organizational systems, and scoping any platform improvements
- Lead on Search Engine Optimization and Search Engine Marketing, overseeing the Fund’s Google Ad grant account and utilize it to help increase website traffic
- Manage and update supporter and transactional data to ensure an elevated level of hygiene and manage the synchronization of all data between all marketing tools and Salesforce
- Work with the Communications and Marketing and Individual Giving teams to inform the conceptualization and planning of fundraising campaigns and manage their implementation from a technical perspective, and work alongside colleagues throughout their campaigns to ensure accurate data management and analysis
- Coordinate and lead on the management of the team’s video, photo, and audio libraries, ensuring all assets are appropriately downloaded, compressed, tagged, and stored
- Collaborate with the IT team to ensure the security, analytics, and implementation of all external communications technologies
- Take on other ad hoc internal and external communications-related projects and learning opportunities in line with organizational needs and the post-holders' abilities.
Minimum Qualifications
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At least 3 years’ experience in an equivalently technically orientated role, preferably at a charity/for-purpose organization and/or in a start-up environment
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Experience with tracking, collecting, and analysing digital marketing data across several digital platforms incl. ads, email, social + website
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Experience using Mailchimp or an equivalent email marketing system as a technical user
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Demonstrable experience using WordPress CMS, with a good foundational knowledge of HTML, and the willingness and ability to learn CSS and JavaScript
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A working understanding of key principles in Search Engine Optimization and User Experience Design with a willingness and ability to continue building on these skill sets
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Working understanding of data protection and other relevant regulations in Europe and the US
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Strong project management experience, including working with stakeholders across teams to assess needs, recommend strategies, set goals, and establish and meet deadlines
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Good interpersonal skills and ability to explain technical concepts and make recommendations for colleagues at various levels of understanding
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Fluency in English.
Preferred Qualifications
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Demonstrable experience managing integrations between CRMs and digital marketing platforms
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Experience with Google Ads (or other forms of digital advertising) and/or SEO strategies
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A proficient level of HTML, CSS and JavaScript skills for web and email
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Experience of basic graphic design for web (including tools such as Figma)
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Knowledge of online privacy and digital security best practices
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Experience using PowerBi or similar data visualization software
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Experience of working in a remote, internationally, and culturally dispersed organization
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Understanding or experience working on issues related to human rights, international development, or grassroots activism.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Post Title Community Shop Assistant Manager
Responsible to Community Shop Manager
Purpose of Post The Shop Assistant Manager will assist the Shop Manager in leading the paid and volunteer team to maximise the shop’s financial contribution and to promote the SCT mission by effective and entrepreneurial management and be responsible for the effective operation of the shop(s).
Salary£23,771.00. FTE Per Annum
Hours 35 hours per week
Location SCT Charity Shops (London)
Introduction:
Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.
In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)). SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.
Role and Responsibilities:
Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop.
Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.
Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.
Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.
· To assist the Shop Manager in ensuring the shop is well run at all times
· To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
· To optimise sales across all departments and to achieve set targets
· To ensure the team consistently provide excellent customer service to both customers and donors
· To maintain successful retail processes and merchandising.
· To maintain effective stock management and processing and carry out shop administration
· To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
· To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
· To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
· Prepared to move around area and work at different locations if necessary.
· Ability to work flexibly, including working weekends.
· To be flexible when tasks not covered by the job description have to be undertaken.
Person Specification
Essential
Desirable
Skills and Knowledge
· Retail background
· People management skills
· Money management
· Good verbal and written communication skills
· Ability to work well as part of a team
· Good IT skills (including MS Office and email)
· Able to use own initiative
· Strong interpersonal skills
· Visual merchandising/window dressing
· Shop administration, finance,
Experience
· Commercial retail experience, preferably supervisory level
· Demonstrable and proven communication skills
· Demonstrable experience of working to targets
- Experience of working with donated goods
- Experience of working with volunteers
- Experience of charity retail
Cultural Indicators
Delivering Results
· Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
· Makes effective decisions.
Role Model / Leading by Example
· Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.
Continual Improvements
· Consistently seeks to improve how we do things to achieve and Embraces change and innovation.
Effective Communication
· Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.
One Team
· Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.
Additional Benefits:
BUPA Employee Assistance Programme
BUPA Wellbeing plan
Cycle to work scheme
Season ticket loan
25 days annual leave (rising to 30 with length of service) plus bank holidays.
Contributory Pension Scheme with employer matched contributions of 5%
Training and Development opportunities
The client requests no contact from agencies or media sales.
Responsible to: Finance and Operations Director
Starting date: 1st June 2024
Location: UK
Travel: As needed
Overview of Role
Crisis Action is looking for a high-achieving, proactive individual to lead on all day-to-day transactions and activities of the Finance team to lead on a smooth and efficient running of the invoice and payment systems and the day-to-day functioning of the finance functions .To ensure Crisis Action’s financial systems operate at an optimum level.
Key Responsibilities
Cashbook Processing
- Manage the cashbook processing of the different offices.
- To check the accuracy of the cashbook returns from the different offices. To ensure the returns tie back to the bank statements and the entries are supported by receipts. To ensure the coding is correct
- To provide training to the offices on the cashbook processes and return and to provide guidance in line with the Finance manual.
- To upload the cashbook entries onto the accounting systems in line with the monthly Finance timetable.
- To ensure the cashbook entries tie back to the payroll journal
Invoice processing and payment
- Lead on the invoice processing on the SUN accounting system of the organisation.
- Ensuring all suppliers are properly approved prior to setting up on the system
- Ensuring all invoices are approved by the budget holders prior to processing on the accounting system.
- Produce a fortnightly payment run for sign-off by the Finance & Operations Director.
- Ensure the automated payments are processed accurately through the banking system.
- Resolve all payment queries.
- Process journals from the Concur staff expenses system onto Sun Systems on a monthly basis
Balance Sheet Control account reconciliations
- Produce monthly reconciliation for balance sheet control accounts of the organisation, which includes bank & salary control accounts
- Support the Finance Manager in maintaining a monthly balance sheet control reconciliation file, and support in other control account reconciliations.
Partnership Fee
- Produce Partnership Fee invoices on a yearly basis
- To provide regular progress reports for Directors on the status of Partnership Fee invoices.
Systems control and Development
- Support the Finance and Operations Director in developing efficient systems and processes throughout the organisation
Budgeting
- Support in the preparation of the international office budgets
Management Accounts
- Preparation of International Management Accounts, including the commentary on a monthly basis
Year end
- Support in helping resolve Auditors’ queries and providing information and explanation required for audit purposes.
- Support in preparation of year end schedules
- Support in the preparation of the statutory accounts for various entities of Crisis Action
Donor Reports
- Support the Head of Finance in preparation of Donor reports
Cash flow
- Support on the preparation of the cash flow statement.
Payroll
- Support on the preparation of the UK & US Payroll and Payroll reconciliations
Filing and maintenance of efficient systems
- Ensure all financial records are filed correctly on SharePoint
- Maintain a good filing system of invoices and supplier records.
Administration
- Management of the Finance and Operations Director’s diary movements
- To schedule meetings and administration tasks, such as note-taking
- Support maintaining the financial planning tool and workflow
Ad hoc requirements
- Other ad hoc reporting as required
- To be able to step in and cover for the Head of Finance in their absence
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
- Experience of working in a busy finance environment and excellent knowledge of the purchase ledger system
- Great attention to detail.
- Excellent organisational skills and ability to maintain diary movements
- Digital and IT native: extremely comfortable with digital data and cloud environment. Agile and nimble in use of various software and computers.
- Good knowledge of Excel, ability to work with large volumes of data and ability to use pivot tables.
- Excellent communication skills
- Excellent time management skills: able to prioritise tasks and meet deadlines
- Team player: ability to work effectively within and across teams and build relationships with remote teams.
Experience:
- Experience of working with complex finance systems and foreign currencies.
- Attention to detail and ability to work to tight deadlines
Desirable:
- Experience of using SUN and Vision/other reporting tools
- Working with remote teams
- Interest in international human rights and humanitarian issues
- Creative thinker.
Terms and Conditions
Salary:£30,000 per annum
Benefits:25 days of paid annual leave, rising to 30 days after three years, and three months’ sabbatical after five years. 4% pension fund contribution with an option for additional matching contribution.
DEI Commitment Statement: Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
Starting Salary: £32,829- £35,856 (FTE including London weighting)
Contract: Permanent Part-time (17.5 hours per week) Job Share
Location: London – Hybrid working with a minimum of 40% of your time in the London Office (home-based contract may be considered)
Job Profile
The post is a pivotal role in CAFOD’s Asia & Middle East (AME) team supporting the Head of Region in the management and co-ordination of regional programming and organisational processes ensuring smooth administration, programme cycle management and communications. The post holder will be responsible for building effective working relationships with peers in the International Programme Group, as well as with colleagues across CAFOD such as funding, finance, and communications. They will act as the AME focal point for communications, supporting programme teams to develop materials for internal and external audiences.
CAFOD’s Asia & Middle East region currently has core programmes in Afghanistan, Bangladesh, Cambodia, Lebanon, Myanmar, occupied Palestinian territory and Israel, Sri Lanka and Syria.
Key Responsibilities
The scope of the post falls into the following broad functions:
- Support and co-ordination: supporting the Head of Region in the management and coordination of cross-regional work and relevant organisational processes.
- Communications: supporting the effective communication and flow of information across the regional team and with the rest of the organisation, including supporting programme teams to prepare communications materials.
- Programme & financial support: supporting the Head of Region in the management of cross-regional partnership projects/programmes, providing similar support to Programme Officers in the region when their workload requires.
- Administration: providing administrative support to the Head of Region and the regional team,
- Representation: of the region across CAFOD (and occasionally externally), as requested by the Head of Region.
Support and coordination:
- Support and coordinate the region’s responsibilities towards relevant organisational and departmental processes and initiatives, including planning and reporting;
- Maintain and monitor cross-regional budgets and financial statements, working with the Head of Region on quarterly and annual financial reviews;
- Co-ordinate relevant regional/management team meetings, and ad-hoc meetings between members of the regional team and colleagues across CAFOD;
- Work with AME staff to ensure that there is a good level of understanding of CAFOD’s operating systems, policies and procedures, and where necessary provide training and induction.
Programme & financial support:
- Assist the Head of Region in the management of any cross-regional partnership projects/programmes, including correspondence with partners, approval and payment of grants, monitoring and reviewing reports, and maintaining paper and electronic project files.
- Support Programme Officers across the region in their work with partners, managing grants to partners and other aspects of programme support when programme workloads require.
Communications:
- Support the effective flow of information and communication within the regional team and across CAFOD.
- Act as a key point of contact for information on the region’s work and work collaboratively with programme staff and other teams to ensure that CAFOD’s work in the region is fully reflected in the organisational agenda (e.g. in campaigning, fundraising, communications or media work).
- Be an active source of internal communication, providing easy access to information by developing and maintaining a regional team SharePoint site, as well as other specific sites on the intranet, and engaging with the media team as appropriate.
Administration:
- Provide administrative support to the Head of Region, including correspondence, information systems, management of the team diary, preparation and follow-up of monthly team meetings, design and monitoring of filing systems, and maintenance of database and other systems to provide effective planning, communication and information flow,
- Accompany staff to ensure efficient and effective use of the Programme Cycle Management system, working in conjunction with other teams in CAFOD, to provide support when necessary (e.g. when access is disrupted),
- Be the first point of contact and/or provide essential administrative support to the regional teams.
- Organise and co-ordinate induction for new staff directly managed by the Head of Region
- Provide administrative support to other members of the team where required, including helping to organise programmes for overseas staff/partner visits, travel and accommodation needs, routine correspondence, and occasional cover for colleagues when absent,
- Coordinate the work of the region’s London-based volunteers and liaise with relevant staff on all volunteer-based issues.
Representation:
- Attend and represent the region in CAFOD networks, working groups and similar fora on behalf of the Head of Region, or other members of the team as required,
- In agreement with the Head of Region attend external meetings or events occasionally and identify and follow up on actions from these.
Focal Point Responsibilities
The Regional Support Officer is the AME regional focal point on Safe, Accountable, Dignified and Inclusive programming (SADI). This role is currently held by the other job-share, but this post-holder will deputise from time to time.
Your role is responsible for ensuring that the programming work you are accountable for is safe, accessible, dignified and inclusive, providing ongoing support and follow-up to our partners in this area.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Essential Criteria
- An understanding of CAFODs faith-based partnership approach to development reflected in the Our Common Home strategic framework.
- Knowledge and some experience in budget planning and monitoring
- Knowledge and experience of Programme Management Cycle and PDMEAL
- Proficient in data management and usage, including the use of complex databases and programme cycle management systems and tools.
- Experience in managing robust systems and processes for information sharing, communication, and coordination.
- Excellent organisational skills and an ability to manage international conference calls/meetings & minute-taking.
- Understanding of effective and values-based partnership work between northern and southern organisations and communities
Job specific Criteria
- As part of CAFOD’s commitment to combating the climate crisis, CAFOD aims to minimise travel. There may be a requirement to travel up to 4 to 6 weeks per year.
Desirable
- Understanding and experience of programme management and quality standards in an international development context.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post may involve contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
The client requests no contact from agencies or media sales.
Job Title: Policy and Public Affairs Assistant (UK/England)
Directorate: Strategy and Knowledge
Team/Department (if specific): Policy and Public Affairs
Salary range: £21,840 to £22,362 (starting at the bottom of the range) Plus £3,366 London weighting
Location: London (hybrid working, with at least one day- Tuesday- in the office). The post holder will occasionally be expected to travel to locations across the UK.
Working hours: 35 hours (flexible working may be considered)
Context and Background
The NSPCC's vision is that together, we can stop child abuse and neglect. Through the collective power of our staff, volunteers, supporters, partners, and over 100 years of experience we will move closer to achieving that vision.
We launched our ten-year strategy in 2021, which is centred around three impact goals. This is the difference we want to make by 2031:
1. Everyone plays their part to prevent child abuse: we'll work together to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.
2. Every child is safe online: together, we'll transform the online world, so it's safe for every child to go online.
3. Children feel safe, listened to and supported: more children will be able to speak out, so they feel safe, listened to and understood - and abuse doesn't shape their future.
The Policy and Public Affairs team works across the four nations of the UK to influence legislation, policy and practice to ensure they are as effective as possible in keeping children safe. We focus on policy priorities through our five core workstreams: the child protection system and children's social care; early years and health; child sexual abuse; online safety; and young victims and witnesses. You will have the opportunity to work across a range of different policy areas.
We are recruiting a Policy and Public Affairs Assistant to support the work of the Policy and Public Affairs team in delivering real change and reform in the best interests of children.
The post holder will work in the UK/England part of the Policy and Affairs Team focussed on influencing the Westminster Government. The role involves a variety of responsibilities including assisting the team with parliamentary monitoring, policy analysis, organising meetings and events including with parliamentarians. This is a great opportunity to develop policy and public affairs skills as part of a high-performing, award-winning team.
The post holder will also support colleagues from across the UK by collaborating on one or more of our workstreams. You will support with project delivery, research into specific policy issues, as well as communication with internal and external contacts.
Job purpose
The Policy and Public Affairs Assistant (UK/England) will be responsible for undertaking a range of advocacy work to achieve the NSPCC's strategic goals. This will include supporting policy analysis and development, policy research and public affairs and influencing activities. The postholder will use their skills and experience to strengthen the NSPCC's impact on public policy and legislation, and in doing so make a significant contribution to keeping children safe.
Key relationships - Internal
· Reports to Policy and Public Affairs Manager in England
· Colleagues in the wider Policy and Public Affairs team across the UK
· Colleagues in the Strategy and Knowledge Directorate including peers in the Assistants' Forum
· Colleagues in the Media and Campaigns teams
· Colleagues in the Services directorate (to ensure policy development is informed by experiences and learning from our frontline professionals/ volunteers)
· Colleagues in the Participation Unit (to ensure the involvement of young people in policy and influencing work)
Key relationships - External
· Key civil servants and policy advisers in the UK Government
· MPs and Peers in the UK Parliament
· Colleagues in relevant voluntary and statutory agencies
· Practitioner bodies
· Key academics, researchers and research networks
Main duties and responsibilities
· Conduct desk research to scope public policy positions on a range of key issues. Develop and maintain a good understanding of key policy developments and provide advice and/or information to colleagues about the possible impact of such developments
· Summarise policy documents, research reports and parliamentary debates for members of the Policy and Public Affairs team in England, across the UK and other relevant colleagues within the NSPCC.
· Support the drafting of responses to government consultations, policy briefings and other public policy initiatives.
· Monitor relevant parliamentary activity and ensure that Policy and Public Affairs colleagues are kept up to date with developments in the field of child protection.
· Provide the Policy and Public Affairs team with administrative support, including ensuring financial processes are completed in a timely way
· Support with the organisation and smooth running of meetings and events, including taking minutes
· Coordinate and support the work of one or more of the Policy and Public Affairs team workstreams to ensure maximum four nations collaboration.
· Represent the NSPCC with colleagues at meetings with external stakeholders. This may include deputising for more senior colleagues on occasion.
· Support the delivery of influencing campaigns, help organise our communication with key stakeholders in a well-planned, clear, and effective manner.
Responsibilities for all Staff within the Strategy and Knowledge Directorate
There is a set of responsibilities for all staff within each directorate.
· A commitment to safeguard and promote the welfare of children and young people
· To carry out the responsibilities of the post in a manner consistent with promoting equality and diversity, and which demonstrates respect for children's rights.
· To participate actively in regular department and team meetings, contributing to strategy, discussions and decisions.
· To maintain an awareness of own and other's health and safety and comply with the NSPCC's Health and Safety policy and procedures.
· A willingness to take a flexible approach to work.
Person specification
1) Strong support for the NSPCC's mission and values.
2) Ability to collect data/ information from various sources, analyse findings and present them clearly and accurately in a way that meets desired outcomes.
3) Strong written skills, the ability to write clearly, concisely and persuasively in a variety of formats and for a variety of audiences.
4) Well-developed verbal communication skills to deal effectively, efficiently and appropriately with internal and external stakeholders.
5) Ability to work on own initiative and be proactive in developing and delivering projects.
6) Confidence in working as part of a team, with experience of working collaboratively with colleagues to help ensure the successful delivery of projects, being flexible where required.
7) Strong organisational and administrative skills, including maintaining information and contact systems.
8) Strong IT skills, with the ability to accurately proof-read and complete basic editing tasks on documents and materials prior to publication.
9) Experience or demonstrable interest in policy, public affairs, and political developments relevant to the NSPCC.
10) Some knowledge of UK parliamentary processes.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.