It Support Assistant Jobs
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a senior development programmes coordinator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.
In addition, the postholder will have responsibility for the effective line management to some of the team’s programme administrators/assistants.
This is an exciting opportunity for someone to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development Programme. The individual should have excellent programme coordination skills, the ability to work effectively across multiple projects will be critical to success. The postholder will be an excellent communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team. Along with being analytical and insightful, the postholder will be highly organised with a keen eye for detail. This role will involve line management responsibilities, experience is desirable.
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Please also complete the online interactive equal opportunities monitoring form as part of your application.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you ready to join a team dedicated to creating lasting change in the lives of rough sleepers in Tower Hamlets?
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. The Rough Sleeping Drug and Alcohol Treatment Grant (RSDATG) programme was established in 2020 and is based within The Dellow Centre; run by Providence Row. The service aims to support and enhance the quality of life for all locally connected rough sleepers in the London Borough of Tower Hamlets; by offering through care service from initial engagement and harm reduction and for some, then moving into treatment, and then recovery.
The role:We are recruiting to fill two vacancies. The role will involve but is not limited to the following.
- Holding a caseload of people who are sleeping rough or at risk of homelessness through eviction, where their substance and/or alcohol use has impacted on their housing and ability to sustain accommodation
- To work collaboratively with partner agencies to ensure positive outcomes are achieved, safeguarding is shared and to increase the persons access to support services.
- Increase the total number of people accessing structured treatment & recovery through a bespoke pathway for rough sleepers as well as sustain treatment for these individuals, reduce their risks, and support bespoke planned treatment exits or transitions into community-based services (continuity of care).
- Reducing barriers of accessing Primary Healthcare services, such as GP registration, attending hospital appointments and specialist health services by advocating for and supporting clients.
- Attending and coordinating client related MDT’s and attendance at meetings relating to the rough sleeping community
- Delivering a non-judgemental, non-coercive needle exchange service that centres each person’s own goals in regard to their substance use and overall wellness.
- You will lead on delivery of Naloxone distribution & training internally and to external partners
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence!
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Salary: £26,000 - £29,000 per annum DOE
Location: Hybrid to include Tyseley, Birmingham and homeworking
Contract type: 6 month Fixed term contract
Hours: 36.5 per week working Monday to Friday 9am - 5pm
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
An exciting position has arisen for a Finance Officer to work for a community benefit society to provide year-end and on-going support to the finance team for up to six months.
Main duties
This position will offer variation covering many duties within Finance.
- You will have responsibility for key aspects of financial and management reporting and control to deliver timely and reliable reporting.
- You will assist the current Assistant Management Accountant, Purchase Ledger Clerk and Payroll Assistant on a daily basis.
- The post-holder will, on a regular basis, liaise directly with each finance team member and report to the Head of Finance.
- Assist in the sales ledger, which involves verifying orders and updating the finance system (Accounts IQ). Additionally sending out relevant invoices via email or accessing customer portals.
- Assist the purchase ledger, including matching invoices with purchase orders and obtaining approvals from relevant managers. This information is then recorded in Accounts IQ. Also onboarding new suppliers in Accounts IQ and verifying bank details.
- Perform credit control checks.
- Assist with the monthly payroll cycle.
- Input month-end journal entries.
- Conduct bank reconciliations.
- Assisting with month-end management accounts and reporting.
- Assist in analysing the Profit and Loss accounts.
- Assist with Balance Sheet reconciliations.
- Support year-end audit.
- Any ad-hoc tasks.
- Provide timely responses to internal and external stakeholders and deal with queries in a timely manner.
- Adhere to the deliverables timetable, and maintaining a strong working relationship with the senior leadership team.
Knowledge, skills and experience
- At least 2 years experience in a similar finance role
- Experience with month and year end experience and procedures
- Accounts Payable, Accounts Receivable and Payroll experience
- Experience of managing multiple deadlines with a track record of delivering under pressure
- Good communication skills – written and verbal
- Intermediate to Advanced Excel knowledge
- A knowledge of Microsoft Office (Outlook and Word in particular) to an intermediate level
- Microsoft Teams
- Degree educated in Finance
- Strong ability to plan ahead and manage multiple priorities effectively
- Ideally you will be AAT qualified.
- Studying towards a professional qualification (ACA, ACCA, CIMA), but this is not essential.
Staff benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Life Assurance – x4 your salary paid to beneficiary.
- Flexible working.
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Application details
Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:
- AAT Qualified (Desirable)
- Studying towards a professional qualification (ACA, ACCA, CIMA) (Desirable)
- At least 2 years experience in a similar finance role (Essential)
- Experience with month and year end experience and procedures (Essential)
- Accounts Payable, Accounts Receivable and Payroll experience (Essential)
Closing date: Wednesday 27th March2024 at midnight
Interview date: Week commencing 8th April 2024
Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.
Summary of the Role
The Pathways Team serves to empower clients to make the journey from homelessness to belonging in community (this could include employment or other meaningful activities). The Learning & Engagement Coordinator role develops and facilitates accessible activities and skills learning, provides one-to-one support to build trust and encourage progression, and is actively involved in enabling clients to keep moving forward toward engaging with mainstream community, education, volunteering, and employment (according to abilities and needs).
In conjunction with the other members of the team and with relevant supervision, the post holder will support the Pathways Team to provide a service that is co-produced and developed with members of the Pathways Community and reflects the needs and interests of attendees. You will be passionate about ensuring that the Pathways Community remains dynamic, client-led, and solution-focused.
The client requests no contact from agencies or media sales.
Deputy Service Manager (Supported Living)
Location: Barnet
Discipline: Care and Support
Job type: Permanent
Salary: £32,500 per annum
Benefits: 33 days annual leave (including 8 days statutory bank holidays); Training to obtain your Level 5 Diploma in Leadership and Management; Wellbeing Services, Digital GP, Mental Health Support; Confidential Counselling and Support Platform; Free life assurance – 3 x your annual salary; Care Friends
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
About the role
As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
As the Deputy Care Home Manager you will support the CQC registered manager to oversee a supported living service providing the regulated activity of “personal care” to individuals within their own home within the Barnet area of London. We currently support individuals within their own homes across 3 blocks of flats and a small amount of smaller properties based within the community.
About you
• You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
• You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
• You need good IT skills and experience of maintaining records to be a success in this role.
• You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
• You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
• A full UK driving licence, with access to your own vehicle, is essential for the role.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.
You may have experience in the following: Assistant Service Manager, Supportive Living Coordinator, Deputy Care Manager, Support Services Supervisor, Care Team Leader, Assistant Manager, Learning Disabilities Support, Deputy Support Service Leader, Supportive Living Deputy Supervisor, Care Operations Assistant Manager, Assistant Director of Support Services, etc.
REF-212 381
Post: Project Administrator
Hours: 37 per week
Salary: £21,929.75 - £25,676.74 (annual increments subject to successful appraisals)
Place of Work: Bolton, Greater Manchester
Reports to: Business Support Service Manager
Overall purpose:
- To provide comprehensive administrative support to individual BACKUP schemes and offices.
- To provide accurate information in relation to scheme and service user accounts.
- To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
- To support facilities/buildings management including Health and Safety
- To operate in line with and uphold all BACKUP policies and procedures.
Key Responsibilities:
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Provide secretarial and administrative service to the organisation
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Provide financial support
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Provide office and reception services
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Maintain information systems
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Be flexible
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Policies & Legislation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Yeldall Manor is a Christian addiction recovery centre where we see men's lives changing on a daily basis.
If you have admin experience, IT skills, and great attention to detail, we’d love you to join us in this part-time role assisting with administration relating to our supporters and their donations, as well as other admin tasks.
You'd be based in our friendly Finance & Fund-Raising office (in a lovely, rural setting near Twyford, Reading) with four other staff members, and all our roles also involve a lot of client contact, so you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
MAIN TASKS OF THE JOB:
Supporter Relations Admin: Assisting the Administration & Supporter Relations Manager to maximise support (finance, prayer & goodwill) for Yeldall Manor through the development and maintenance of good relationships with the supporters of Yeldall’s work (individuals and churches) including:
- Processing and recording cheque, cash, BACS, standing order and giving website donations
- Sending thank you letters
- Processing and filing gift aid declarations and liaising with Deputy Finance Manager re gift aid submission
- Assisting in the preparation of the monthly prayer diary & quarterly newsletter
- Being part of organising supporter events
- Possibly assisting with updating social media and website
Trust Admin: Contributing to maintaining positive and effective relationships with supportive trust funds through:
- Compiling and maintaining relevant information for trust bids
- Liaising with our Trust Fund-Raising consultants and providing necessary information
- Keeping records of donations, actions and correspondence on the donor management database
Reception/General Admin: Understanding the role of volunteer receptionists and undertaking this role where necessary.
Staff Admin (Training & HR): Assisting the Administration & Supporter Relations Manager with personnel and training administration through
- Keeping training spreadsheet up to date to maintain accurate and up to date records of all training
- Administering DBS & DVLA checks
- Coordinating/updating & uploading policies
- HR filing and scanning as needed
OTHER DUTIES:
- To implement the programme for the benefit and well-being of all residents
- To offer a high level of care and support to all residents during their time at Yeldall Manor, maintaining appropriate professional conduct and boundaries at all times
- To promote Yeldall Manor with churches and professional agencies, speaking to church groups and professionals as required
- To support residents on the Yeldall programmes by interacting with them and encouraging them in their recovery and spiritual growth. To be willing to share your faith with residents and to pray for them if requested
- To uphold at all times the Christian values and ethos of Yeldall in all dealings both internally and externally
- To contribute to the overall running of the Yeldall Manor programme as required and as commensurate with your role
Please check out the job description for more information about this varied role, which would be a great introduction to fund-raising, if you are seeking to move into this sector.
The client requests no contact from agencies or media sales.
Membership Team Supervisor (face-to-face fundraising)
Full-time
£27,396 per annum
Are you a successful face-to-face fundraiser or salesperson? Can you develop and motivate a high-performing team of membership recruiters? Do you want to help us to bring about a wilder future for Yorkshire? If you’ve answered “yes, yes and YES!” then you might be just the person we’re looking for!
Yorkshire Wildlife Trust are seeking an inspirational, energetic and experienced Membership Team Supervisor to lead our high-performing in-house team of membership recruiters (face-to-face fundraisers) from the front.
You will operate on the very front line of our charitable nature conservation mission, directing and supporting our specialist team to consistently achieve their financial targets by recruiting new members face-to-face, whilst also utilising your strong sales skills and friendly and persuasive personality to inspire the public to take urgent action for wildlife and wild places through membership. In so doing, you’ll demonstrate first-hand to the team what can be achieved in terms of performance and set a standard against which the team is held accountable.
You will be an effective ambassador and advocate for the Trust’s work throughout Yorkshire, have excellent sales skills and a successful track record in delivering exemplary customer or supporter care. Highly proficient in the use of office-based computing software, you’ll also hold a full driving licence, have access to a personal vehicle with business insurance, and be willing to travel regularly between some of Yorkshire’s most iconic wild places.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) within your supporting statement.
Closing date: Sunday 14th April 2024 at midnight
Interview date: Tuesday 30th April 2024
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-212 812
SALARY: £23,612 per annum, pro rata for part time £18,890
HOURS: 1 x 37.5 hours per week and 1 x 30 hours per week
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators. This service in the Manchester area and is a male safe house.
We are seeking a confident and experienced Modern Slavery Case Worker Assistant with a wide range of skills and importantly, a ‘can do’ approach. As a Modern Slavery Case Worker Assistant, you will provide high quality practical and emotional support to potential victims of modern slavery within a safehouse setting.
You will work as a member of the team providing a safe temporary environment for vulnerable adults who have experienced trauma and exploitation. The role will involve assisting service users with increasing practical skills and self-confidence to empower and enable independent and safe living.
This service is open 24 hours a day, seven days a week. Applicants must be willing to work flexibly, which will include on call duties, evenings, weekends and bank. Both roles will work between two properties approximately 4 miles apart on a rota basis.
The 30 hour per week post will be shifts from 4pm-10pm, 5 days per week, however, the initial induction will consist of day shifts until knowledge of safe house is comprehensive.
You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and ideally experience of working within a residential or community setting with non-UK citizens. Relevant social care qualifications or suitable experience of supporting vulnerable people is essential.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
To apply please complete an application form.
Closing Date: Friday, 29 March 2024 at 10 A.M.
Interview Date : Wednesday, 10 April 2024
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
The ability to drive with a valid licence and use of your own vehicle insured for business purposes is essential.
The client requests no contact from agencies or media sales.
Join The Navigators, a Christian discipleship charity, as our Events and Relationships Executive. This role is perfect for recent graduates or those with relevant experience looking to progress towards a management position. Whether you're interested in events or fundraising, we welcome part-time applicants. Based in Southampton (with some hybrid working possible), you'll help organize events nationwide, starting off marking our 70 years working in the UK. Supported by our Operations Manager, you'll plan events and build ongoing connections with supporters old and new through our NavNetwork membership. Additionally, you'll spend 40% of your time cultivating relationships with grant-making trusts, guided by senior leaders and an external consultant.
Responsibilities:
- Coordinate events nationwide, including our flagship National Conference.
- Build and maintain relationships with supporters through our NavNetwork membership.
- Develop relationships with grant-making trusts, dedicating 40% of your time to this.
About you:
- Proactive, adaptable, and able to manage multiple projects.
- Strong communication and organizational skills.
- Educated to degree level or relevant experience in events or fundraising
- A practicing Christian who shares our passion for discipleship
Benefits:
- Competitive salary.
- Non-contributory pension scheme.
- Opportunities for career progression and training.
- Fun and supportive team environment.
If you're passionate about empowering people to get alongside others and see what God can do, download the candidate information pack for more details.
In your CV please provide a full education and career history.
In your covering letter please ensure you demonstrate how you meet the requirements and skills set out in the Candidate Information Pack.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a new Individual Giving Manager to join our team.
We are seeking an experienced insightful and dynamic Individual Giving Manager to help Nottingham Hospitals Charity take its individual giving income to the next level. As one of our most important income streams, we are looking for someone with a strategic and analytical mind to help guide and inform our next steps.
You will have a keen understanding of the importance of donor acquisition and retention, recognise the importance of working collaboratively with other income streams and be able to work closely with our marketing team. You will be well versed with Raiser’s Edge Database and understand the importance of GDPR in your everyday work.
As an equal opportunities employer, Nottingham Hospitals Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Nottingham Hospitals Charity offers a flexible working policy.
If you are looking to join one of the best performing NHS charities in the UK with a friendly and innovative team then we would like to hear from you.
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About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to help us create, support, educate and inform an inclusive community of healthcare professionals, and all parts of society, about the principles and practice of compassionate, holistic medicine and health care?
At the BHMA we recognise that health, social justice and climate justice are intertwined. We hope to effect change in the world through empowering our health professionals to look after themselves and their patients better, so that we can all look after the planet better.
We believe it is time to reach a wider audience to inspire them with the understanding of the importance of holism and holistic and compassionate healthcare. We are looking for someone with passion and dedication who will help us achieve this.
About our charity
The British Association for Holistic Medicine and Health Care (BHMA) is a charity, with a small team, dedicated to promoting holism in healthcare. We are a membership organisation that is 40 years old this year and has produced a respected journal for over 20 years.
Role Overview & Aims
We are looking for someone who will drive the BHMA into a new phase of growth. Someone with passion and dedication who will believe in our purpose and help us achieve this. We want to grow our reach and find new members, journal subscribers and people to enrol on our course. We also want to start producing professional webinars and podcasts in the run up to our conference this Autumn. We would also like to streamline the administrative running of the BHMA to make it more efficient and sustainable, whilst growing our income streams.
How we work
The BHMA operates as a remote team however the hub is in the Bath/Bristol area with our AGM & a conference to be held near Bristol in 2024. We have 2-3 evening Zoom meetings per month and our remote administrator works mornings.
You will work from home using your own computer, however occasional face-to-face meetings would be a bonus.
Roles & responsibilities
Main duties:
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Liaise with the trustees and attend meetings to provide regular updates on the ‘health’ of the charity and to share your vision for strengthening marketing and operations.
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Identify risks and opportunities and work with the Trustees to promote the charity’s vision and implement change.
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Governance - ensuring the charity adheres to data protection policies,the requirements of the Charity Commission, and any other legal requirements
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Being responsible for all administrative and operational functions of the charity - delegating where appropriate to the administrator/marketing assistant.
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Designing and implementing a marketing and communications strategy to primarily build and retain memberships and subscriptions.
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Supervising our remote administrator/marketing assistant
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Supervising and motivating our student ambassadors.
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Organising & innovating
Day to day activities:
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Website updates and improvements and web optimisation/SEO.
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Implementing social media campaigns.
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Implementing referral marketing campaigns.
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Simple podcast/video editing and uploading.
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Writing and editing digital content.
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Leveraging the networks and influence of our trustees/ambassadors and student ambassadors.
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Creating a role and sense of purpose for our student ambassadors.
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Promoting our key offerings: Student essay competition, Conference, Events and affiliate events, Our Professional Development Course, BHMA membership, and our Journal of Holistic Healthcare.
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Implementing and improving customer service/onboarding protocols/customer retention.
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Nurturing BHMA member communities.
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Membership data collection and analysis.
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Writing newsletters to members and non-members
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Networking and looking for collaboration opportunities.
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Financial management - initiating payments and overseeing finances.
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Submitting financial reports & gift aid to the Charities Commission.
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Contributing to the annual report presented at the BHMA AGM.
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Organising monthly trustee meetings, taking minutes and preparing agendas (in consultation with the Chair) and reports in advance
For further information please see our job description attached below.
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
We are looking for a dynamic and enthusiastic individual to be an essential part of our mass participant events team. This team is responsible for managing a Christie presence and participants at events including the Manchester to Blackpool bike ride and the Manchester Marathon. It regularly raises over £1.7m and has ambitions to reach £2m. Ideally, we require someone with an energetic personality, a positive outlook and a mature approach to managing staff.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
The client requests no contact from agencies or media sales.
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
Salvation Army – Retention Campaign Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £43,798 per annum
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, has exciting opportunities to join the charity’s small, but hugely dynamic and successful, Individual Giving team with two openings for a Retention Campaign Manager.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 650 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded. Income raised by the Individual Giving team has grown significantly year-on-year, and this year the organisation has an ambitious target of raising over £50 million in unrestricted income.
The charity is seeking motivated and hardworking candidates to join the team, taking the lead on multiple retention appeals and supporting the Retention team to deliver an annual income target of £40 million. You will inspire and motivate supporters to continue supporting and to drive loyalty. You will deliver both online and offline activity, including cash appeals, direct debit and upgrade asks, and loyalty communications – as well as our flagship £14M warm Christmas Appeal. You will also be responsible for managing and developing one line report.
Successful applicants will have demonstrable experience of working within Individual Giving across a range of direct marketing channels. They will be a brilliant team player with exceptional project management and organisational skills, the ability to manage relationships with key external agencies and strong attention-to-detail. This will be a great opportunity for somebody looking to progress within their fundraising career and work for a charity with multi-million-pound income targets.
CLOSING DATE: 9am, Tuesday 2nd April 2023
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.