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37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Hastings Foyer provides medium-high supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. The service offers self-contained accommodation with access to shared communal facilities, helping young people build the confidence and skills needed for independent living. Support includes managing finances and budgeting, developing life and employment skills, and maintaining personal wellbeing and self-care.

We have a dedicated team of Support Workers, Night Support Workers and Bank Workers who provide consistent, high-quality support to our residents. We take a trauma-informed and psychologically informed approach, empowering young people to develop essential life skills, identify and achieve personal goals, and build the confidence needed to progress towards independent living and a positive future.

Located just off the seafront, the service is well connected to local amenities and has strong links with the wider community, actively encouraging residents to engage with and contribute to community life.

We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Tuesday 18 August at midnight, with a proposed interview date of Monday 24 August 2026.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

We're looking for a hardworking and Specialist Behavioural Support Worker to join our Learning Disabilities service located in Newham. No experience or personal care required, just the right values.

£31,116.80 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behavioural Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. At Stratford Road, this will include providing physical, emotional, domestic, and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Behaviour Analysis:

• You are liable to observing and monitoring the customer's behaviours, the duration, the intensity,
• and the damage, as well as factors that may alleviate or trigger the behaviour.
• You are responsible in planning appropriate intervention to modify and resolve the behaviour.
• You require superb interpersonal and relationship skills and must have the capacity to handle
• psychologically behavioural changes.

Other Responsibilities:

• If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.
• Enable customers to make full use of community facilities by providing support as directed.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
• Exudes a warm friendly presence and open behaviour.
• Prefers working as part of a group or team.

What you'll bring:

Essential:

• NVQ Level 2 or equivalent
• Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics.
• Good IT skills
• Drivers License

Desirable:

• Experience with PBS Approach

About us:

al purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Could you do a job where you change lives?

Do you feel fulfilled when you have lifted others' spirits?

Do you have professional or personal experience taking care of those with dementia?

We are looking for a committed individual with a heart for the care of older people and a keenness to deliver our The Way We Care Programme which encompasses our approach to the care of our residents.

We have a fantastic new job opportunity at Emmaus House, where Wellbeing & Dementia Lead will oversee the building of relationships between staff and those we care for - prioritising a family model of care throughout the home.

This role is perfect for an upbeat and enthusiastic person who is interested in engaging with our older residents and staff to promote The Way We Care. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Emmaus House is a charming care home situated in North Yorkshire that provides 22 residential care places, all with en-suite facilities.

Responsibilities:

• To care for our family members/residents, by providing a loving and caring environment and maintaining the Christian ethos that is so important to them;
• To become the in house expert in caring for people living with dementia (full training and ongoing support provided) 
• To embrace the Society’s The Way We Care Model. This means providing the highest quality of care possible addressing Mind, Body and Spirit - The Whole Person;
• To take responsibility for The Way We Care Programme, developing all levels of staff competency, understand and practice the philosophy of seeing the person first, whilst celebrating their strengths and supporting their unique Spiritual, Emotional and Physical needs;
• To provide a working environment where each member of staff feels that they are part of the team with something to contribute and the opportunity to develop their personal skills, knowing their ideas are listened to and acted upon when the ideas are enriching the lives of those we care for;
• To prioritise and support the spiritual life of the home, both for family members/residents and the staff making it possible for all family members/residents to carry on enjoying the special relationship with the Lord Jesus at their own pace and in their own way.

About you:

• Caring or nursing experience or an expert by experience in caring for someone living with dementia;
• Experience in mentoring or leading teams;
• You have empathy and enjoy working with older people;
• You are able to support individuals with unique and diverse needs;
• You have a positive, open and warm personality;
• You desire to make others happy with a genuine love for all people and a positive outlook on life;
• You will be a companion and friend to all of the people we care for – with or without dementia;
• You are able to work with teams and individuals and be willing to take on any task to provide an excellent level of care; 
• You are well-organised, adaptable and practical. 

The Way We Care:

The Way We Care is the Pilgrims’ Friend Society approach to ensuring that older people have all that they need to flourish in their later years, especially as their physical needs increase. Every part of what The Way We Care looks like in the daily lives of our care homes is rooted in how the Bible tells us to treat and support others around us. There are eight foundational principles to The Way We Care:

• Every person is a physical, mental, emotional, and spiritual being.
• People are made for the community.
• Every person has a unique role to play in life.
• All families are made up of different people with different skills and abilities.
• Building and growing relationships are an important part of life.
• Every person’s opinion about what happens to them is valid.
• Every person’s role is important, regardless of their capability.
• Every person has been lovingly and uniquely created.

We are committed to seeing the whole person – the history, the experiences, the joys and the sorrows of life, and to knowing who the important people are who make up the bundle of each person’s living.

Hours:

A Part-time contract(approximately 21 hours over 5 days a week).

Benefits:

• Get paid for doing your training!
• Training & development
• Career development: Whether you are starting your career or looking to expand your skills.
• Paid DBS checks
• Being part of our friendly and committed staff team
• Assigned buddy
• Ongoing support from management
• Flexible working: various working hours
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

As Supporter Care Coordinator, you’ll be the first point of contact for people engaging with our three charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. You’ll play a key role in delivering excellent service, managing a wide range of enquiries from supporters—whether they’re donating, fundraising, or simply seeking information.

The role requires you to become highly knowledgeable about activities across our three charities, engaging with internal teams and maintaining a positive, helpful presence in all interactions.

You’ll handle supporter enquiries across various communication channels, ensuring timely responses within our service level agreements. From processing donations and managing complaints to maintaining accurate records in the fundraising database (Raiser’s Edge), you’ll help ensure a smooth, efficient experience for every supporter. You’ll also be helping to manage relationships with external suppliers, making sure they deliver on our high standards of supporter care.

This is an ideal opportunity for someone who enjoys solving problems, values attention to detail, and thrives on building relationships. We’re looking for someone who is up for getting involved with all areas of  fundraising with the drive to make things run just that bit smoother. Whether it’s improving how we manage enquiries about our events or making sure donors get a special thank you. This role needs someone who is proactive about providing the best experience for our supporters and can build great relationships with the team to do so.

The Team
The role is within the Individual Giving, Legacies & Supporter Care team. The team is led by a Head of
Individual Giving who manages these vital areas of public fundraising. This role will be managed by the  Supporter Care Manager.

Key Relationships
Internal: All fundraising teams, Funding Team, Gift Processing, Fundraising Database, Legal and Compliance, Digital, Marketing and Communications.
External: Fundraisers and donors (the public), Guy’s and St Thomas’ Hospital trust staff, Agencies operating face to face fundraising, fulfilment agencies, events operations agencies

Key Responsibilities

Supporter Enquiries & Communication

• Act as the first point of contact for supporters via email, telephone, voicemail and post, delivering warm, professional and responsive customer service across all our charity brands.
• Triage and respond to a wide variety of enquiries – from donations and event registrations to complaints and requests – within a 48-hour timeframe, in line with our service level agreements.
• Engage with supporters with empathy and kindness, helping to build long-term relationship and positive experiences.
• Handle sensitive requests such as cancelling or amending regular gifts, updating contact preferences, and allocating donations to specific funds.
• Manage and escalate complaints appropriately, ensuring they are logged accurately in Raiser’s Edge and resolved in line with our policies and timelines.
• Liaise with third-party agencies, particularly face-to-face and door-to-door fundraising partners, to ensure prompt resolution of supporter issues and flag delays or concerns to relevant internal teams.

Donation Processing & Database Management

• Process donations received over the phone, ensuring secure handling and accurate entry into the database.
• Update and maintain supporter records in Raiser’s Edge CRM, recording all communications and actions taken.
• Work closely with the Gift Processing team to ensure timely thanking of donors and that all relevant correspondence is correctly documented.
• Respond to specific donation-related requests, such as Gift Aid updates, tribute gifts, or restricted fund allocations, with care and accuracy

Process Management & Operational Support

• Manage and improve core Supporter Care processes, ensuring team documentation, templates, and workflows are regularly reviewed and kept up to date.
• Use mapping tools like Mural and Visio to visually present processes.
• Lead on the upkeep of supporter communication tools, including templated responses, acknowledgement letters, and postal receipts.
• Maintain operational systems such as the franking machine and oversee supplies of stationery, packaging, and materials used across the team.
• Handle briefing documents from fundraising and funding teams, ensuring necessary updates to processes and supporter care materials are implemented.

Insights, Reporting & Continuous Improvement

• Collect both quantitative (e.g. response times, enquiry volumes) and qualitative (e.g. supporter feedback) data to measure Supporter Care performance and help to identify areas for improvement.
• Contribute to quarterly reporting exercises, including complaint analysis and supporter experience metrics.
• Share supporter stories, feedback and ideas with the wider fundraising and supporter experience teams to help shape more meaningful engagement.

Collaboration & Cross-Team Working

• Build strong, effective relationships with internal teams including Gift Processing, Data, Public Fundraising and Funding & Impact to align supporter care practices and ensure a seamless supporter journey.
• Support teams across the organisation by offering advice, collecting requirements for process improvement, and helping them meet supporter response timeframes.
• Provide stewardship support to teams as required, such as posting in Facebook groups, doing thanking calls, writing thank you cards or helping with other new campaigns/appeals.
• Develop and maintain relationships with key external suppliers to ensure supporter care standards are upheld across all third-party touchpoints.

Charity Representation & Team Culture

• Contribute actively and preparedly to team meetings, share insights, support colleagues with ad hoc tasks and cover when needed.
• Participate in our monthly and weekly team meetings, showing a collaborative and enterprising spirit in discussions and looking for opportunities to explore new areas of our work.
• Take ownership of your professional development with support from your manager, and uphold the charity’s values of diversity, equity and inclusion in all aspects of your work.
• Stay up to date with the work of the charity and the hospital Trust, demonstrating genuine interest and commitment.
• Represent the charity in-person at supporter engagement activities, stalls and events held on hospital sites.
• Support major fundraising events such as the London Marathon and the annual Abseil, often outside regular working hours, by engaging with participants and enhancing their supporter experience.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise

Skills, Abilities, and Attributes

• Strong organisational skills, with experience managing a busy workload in a fast-paced environment and effectively balancing multiple priorities throughout the day.
• Excellent communication skills, both verbal and written, with confidence engaging a wide range of people on the phone, in writing and in person.
• Ability to triage and prioritise a wide variety of enquiries within SLA timeframes (48 hours)
• Excellent Customer service skills with a warm, professional, and responsive manner and an ability to engage with supporters with empathy and kindness, building long-term relationships
• Sensitivity and discretion when handling delicate requests
• Complaint handling and de-escalation skills
• Strong relationship-building skills, both internally (cross-team) and externally (with agencies/suppliers)
• Accuracy and attention to detail 
• A positive, inquisitive, proactive and solutions-focused mindset, with a willingness to share learning and contribute to a culture of continuous improvement.
• Collaborative and adaptable, with a passion for solving problems and working across teams to support shared goals.
• Willingness to support new initiatives and take on new challenges, including occasional out-of-hours support at key events.
• Commitment to diversity, equity, and inclusion
• Self-motivation and ownership of professional development

Knowledge, Experience, and Qualifications

• Experience in a customer service role within a busy team environment
• Experience managing high volumes of calls and emails
• Understanding of complaints handling procedures and service level agreements
• Experience using a CRM database, ideally Raiser’s Edge or Salesforce 
• Experience managing administrative or financial processes securely and accurately
• Experience working with or managing relationships with third-party agencies 
• Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint) and a willingness to adapt to new digital systems and tools
• • Experience working cross-functionally with teams 
• Experience contributing to reporting and performance metrics

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Location: Central London, hybrid (2 days per week in office)
Hours: Full-time, 35 hours per week
Contract: Temporary, 4 months
Pay: £16.99 per hour (+ holiday pay)
Start Date: ASAP

Prospectus is delighted to be supporting a leading London university in the search for a temporary Data Coordinator to join their team.

This is an excellent opportunity for an experienced data professional to utilise and refine their skills in an impactful organisation. The successful candidate will be responsible for supporting the management, maintenance, and integrity of fundraising and stakeholder data, ensuring accurate and reliable information is available to support the organisation's strategic objectives.

Responsibilities:

• Maintain and update constituent and fundraising records.
• Ensure data quality, accuracy, and consistency across systems.
• Process data imports, exports, and routine record updates.
• Support fundraising, alumni, and stakeholder engagement activities through accurate data management.
• Assist with the production of reports, lists, and data insights.
• Support compliance with data protection and data governance requirements.
• Investigate and resolve data discrepancies and queries.
• Work collaboratively with colleagues across the Advancement team to support operational objectives.

Requirements:

• Recent, relevant experience in a similar role, ideally within the higher education or wider not-for-profit sector.
• Strong IT skills, including confidence with reporting tools, spreadsheets, and databases.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines effectively whilst maintaining a high level of accuracy and attention to detail.
• Strong communication and interpersonal skills, with the confidence to build strong relationships with stakeholders.
• A collaborative and proactive approach to managing a varied workload, with the capacity to work both independently and as part of a team.

CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in a Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

The Senior Legal Counsel is the first port of call for colleagues putting together and advising on new legal arrangements and documenting our leading health partnerships and fundraising activities. The Senior Legal Counsel works with the Foundation’s Legal team in providing legal advice and guidance for the Foundation’s innovative, impact-led programmes and activities, supporting our fundraising team alongside our fundraising compliance manager, and our work with Guy’s and St Thomas’ NHS Foundation Trust. This role also assists with varied internal governance and compliance matters. 

Key Responsibilities 

Charitable Partnerships (Impact on Urban Health) 

• Identify relevant legal and compliance considerations on projects and activities within the IoUH team and work with IoUH to put in place appropriate mechanisms or policies to manage issues that are identified. 
• Structure and assist colleagues with drafting and negotiating agreements for a wide variety of charitable partnerships, including commercial contracts, grants, IP licences, novel investment models, revenue-sharing arrangements and data agreements. 
• Act as a thought partner with the team to advise on the structuring, legal risks and strategic implications of partnerships and future opportunities. 
• Maintain and appropriately file correspondence and documentation relating to commercial contracts. 

Fundraising (Charities)

• Identify and advise on relevant legal and regulatory considerations in respect of our fundraising activities and work with our fundraising compliance manager and the fundraising team to ensure our fundraising activities are carried out in accordance with the relevant regulations.
• Drafting and supporting colleagues in negotiating a variety of fundraising agreements, including charity of the year agreements, commercial participation agreements, sponsorship agreements and pledge agreements.
• Advise on relevant governance matters relating to fundraising activities.
• Work closely with our fundraising compliance manager to ensure data protection aspects of our fundraising activities are managed appropriately. 

Procedure and Policy Efficiencies

• Draft, maintain and update our internal guidelines, policies and standard-form documents. 
• Create policy and process efficiencies. 
• Act as deputy data protection lead, supporting the primary data protection lead through providing training to colleagues and ensuring the Foundation’s mandated practice is understood and followed. 

Tailored Partnerships 

• Consider legal considerations, and appropriate processes, for working with certain partners (e.g. regulatory, private gain, data protection, policy), including advising on due diligence procedures and tailoring our standard form templates. 
• Work with cross-functional stakeholders on longer-term projects to change our partnership models to cede power to the communities we work with, whilst balancing this against our charity law obligations. 

Cross-Functional Work 

• Work with cross-functional stakeholders, including Policy, Influencing & Communications, Data, Evaluation & Learning and the Executive Team to advise on cross-team collaboration, opportunities, issues and risks relating to our charitable partnerships. 
• Assist teams such as Endowment, Systems, and People & Culture on their legal needs, including drafting, negotiating and agreeing documents and being the first port-of-call for a variety of legal issues. 
• Lead on specific projects for either individual directorates or cross-directorate projects. 
• Act as business partner to the Fundraising teams on a variety of issues, including advising and supporting them with drafting, negotiating and advising on a wide range of fundraising agreements. 
• Act as business partner to the Endowment team, ensuring they have the legal support required for the smooth running of their activities. 

Governance and Legal 

• Act as Company Secretary for the Foundation’s three subsidiary companies. 
• Work with the Foundation’s Legal Director & Company Secretary in advising colleagues on legal and governance matters.  
• Undertake research into specific legal issues or matters of best practice and provide training to Legal team colleagues on these issues. 
• Identify need for, organise and run training sessions on key legal and compliance issues to Foundation staff. 
• Deputise for the Legal Director & Company Secretary when required. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, abilities, and attributes:

• Legal research skills 
• Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative and delivery-minded cultural and behavioural values 
• Excellent verbal and written communication skills  
• Detail oriented 
• Good interpersonal skills and able to effectively liaise with both internal and external communities 
• Problem solving skills, able to use initiative and actively seeks pragmatic solutions 
• Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail 
• Team player, with an ability to create effective working relationships 
• Ability to embed diversity, equity and inclusion in everything we do 

Knowledge, experience, and qualifications: 

• Qualified, experienced solicitor (5-6 years PQE or equivalent)
• Experience in drafting and reviewing commercial contracts (Essential) 
• Preparation of guidance notes and training materials (Essential) 
• Sound knowledge of the law of England and Wales (Essential) 
• Familiarity with commercial contracts and contract law (Essential) 
• Experience in law and regulation within a fundraising environment (Highly Desirable)
• Experience in drafting and reviewing grant agreements (Desirable) 
• Familiarity with the charity sector and charity law (Desirable) 
• Some familiarity with health/social care/voluntary sector technical language and organisations (Desirable) 
• Some familiarity with basic financial and grants related terms and concepts (Desirable) 

Benefits

• Contributory pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Woodland Trust is looking for a Fundraising Development Officer to lead the development and delivery, raising funds to support Woodland Trust priorities and specific projects focused within Northern Ireland. 

This role is advertised as full-time, 37.5 hours per week, however we would consider applications from those wanting reduced hours at 30 per week.

The Role:

• You will work alongside the Northern Ireland team to create, implement and deliver an agreed Northern Ireland fundraising plan for all relevant areas including Treescapes and consideration of relevant Acquisitions. 
• Create, build and nurture relationships with donors, trusts, foundations, partners and organisations, creating opportunities that inspire long-term support and blended giving, including leaving a gift in will. 
• Develop and deliver compelling funding plans, proposals, grant applications and Northern Ireland focused appeals to meet fundraising targets. 
• Be a key Northern Ireland advocate working with UK colleagues to ensure that they see the importance, beauty, passion and impact of Northern Ireland woodlands and projects to ensure wider UK funding secured. 
• Play a key role in planning and supporting philanthropy events across Northern Ireland and on occasion the wider UK, maximising opportunities to engage supporters. 
• Drive forward exciting projects, working with passionate colleagues, partners and supporters to deliver impactful fundraising campaigns. 
• Bring creativity and energy to events, proposals and bespoke opportunities, all while ensuring best practice and compliance in fundraising.
• This is a homebased role, with access to WTNI office in Clandeboye Estate, requiring regular travel to locations within the Northern Ireland landscape, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.
• This is a fixed term contract for 13 months.

The Candidate:

• Experience working in fundraising, the third sector or within a targeted communications environment.
• Confidence in planning and developing engaging materials tailored to different audiences and objectives.
• Strong communication skills and are comfortable using both formal and informal methods to inspire and connect with a wide range of individuals.
• Exceptional planning and organisational abilities, especially in busy, target-driven environments.
• Experience in negotiation and collaboration skills, and thrive in partnership work with enthusiasm, influence, and strong networking capabilities.
• A proven track record of securing commitment from individuals at all levels, including major donors.
• Strong commercial awareness and understand the dynamics of relevant markets.
• IT literate, with solid experience using Microsoft Office and managing databases.
• Full clean driving licence

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. 
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply. 

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interviews will be held via Microsoft Teams on 26th & 27th August. 

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also support with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

Application Instructions

• For your application you need to submit:
- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification. If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.
- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).

22.5 hours per week / £28,330 per annum, pro rata / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.

We are looking for a Supported Housing Support Worker to join our Ewhurst Road, Crawley team, who will hold a caseload of residents and meet with them weekly to build a support plan. 

Main areas of responsibilities are:

Housing:

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team

Coaching and Engagement:

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General:

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities: 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
• Ability to work autonomously, and use own initiative, as well as being part of a team
• Clear verbal and written communication skills, good IT, and keyboard skills
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

CLOSING DATE: Sunday 9 August 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Shop Manager

Reporting to: Retail Support Manager

£27,941 - £30,840

37.5 hours per week

Huyton, Liverpool

As a Shop Manager for Alder Hey Children’s Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of:

• Courage
• Together
• Passion
• Magic

The Shop Manager will be an integral part of the wider Charity team. 

Income Generation

• Accountable for the shop’s performance in relation to all sales targets and Gift Aid targets and KPI’s. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI’s.
• Actively drive stock generation through community engagement and donor relationships
• Ensure maximum stock availability through effective stock control and shop replenishment.
• Continually review the rotation, quality, and replenishment of stock in order to maximise sales.
• Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children’s Charity price guidelines.
• Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations.
• Identify local market and business development opportunities for performance improvement.
• Explore ways to maximise sales via events, donation drives, pop-up shops etc.
• Support the team to maximise income via our online platforms.
• Make commercial decisions to drive profitability of the shop.
• Present and maintain the highest standards of shop merchandising and visual layout.
• Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
• Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures.
• Plan and organise daily workload throughout the shop in a way that ensures efficiency.
• Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop.
• Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement.
• Work with the wider Charity team to promote and support fundraising activities and events.

Staffing and Volunteers

• Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness
• Line management of Assistant Shop Manager and team of volunteers.
• Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
• Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the managers absence.
• Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times.
• Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role.
• Provide and support ongoing training and development.
• Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills.
• To work and treat staff and stakeholders in accordance with the Charity’s values
• Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets.
• Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times.

Customer Service

• Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising.
• Exceed customer expectations by providing excellent quality service.
• Seek out new opportunities to make a real difference our customers experience.
• Make a positive impact within the local community.
• Play a key role in enabling the shop to represent the Charity’s values

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required.

Any other reasonable duties as required by your line manager.

Pay: £60 per circle for delivery and preparation. £30 per hour for training.

Hours: Flexible. Maths circles will be allocated based on your availability, we expect a minimum of three circles a week where available. Each circle is 2.5 hours work, 1 hour delivery and 1.5 hours preparation.

Contract: Worker status, term time only. Fixed term contract until July 2027.

Location: Local schools placements offered around Bournemouth. Travel expenses covered.

Application closing date: 9am Friday August 14th

Interviews: Scheduled 17th- 25th of August

Start date: After October half term 2026, with training in advance.

What we’re looking for:

We're looking for people who are passionate about maths and want to help bring positive change to the young people we support. You should have a strong conceptual understanding of mathematics and the enthusiasm to inspire others with it. You should also be highly organised and self-motivated, with the drive to make a real difference.

We exist to serve pupils from backgrounds that are under-represented in university mathematics, and believe that we do this better when our team includes people who are from these backgrounds themselves. If you consider yourself to be from a background where progressing to university mathematics is not the norm then we strongly encourage you to apply.

About Axiom Maths

Axiom Maths is a maths education charity on a mission to help every child with the heart and head for maths realise the potential of their power - especially those whose potential is too often held back by disadvantage. Every year 30,000 children who were top performers at the end of primary school don’t go on to get top GCSE grades in maths. We aim to change that by partnering with schools across England and Wales to run fully-funded in-school or online maths circles. Pupils tackle challenging and rewarding maths problems in a supportive social group where the subject is valued.

About the role

This is an exciting chance to share your passion for maths, challenge young minds and nurture mathematical talent in your local community.

As a Maths Excellence Tutor, you will lead weekly extracurricular maths circles sessions with small groups of carefully selected high-attaining pupils at local schools. These aren't ordinary lessons. Axiom Maths is a taught enrichment programme that takes pupils beyond the school curriculum. Pupils tackle challenging and rewarding problems together, lose themselves in mathematical thinking, and leave each session a little more confident in who they are as mathematicians.

You will typically lead a minimum of 3 maths circles per week, where available. You will be working with our regional School Partnerships team who will support with the schools you are working in and keep you connected with what is happening across the region. Your schools will have a designated contact who will offer insights and guidance to help your maths circles thrive. You will be provided with training, introductory videos, and curriculum materials for every session, so you can focus on what matters: sparking curiosity and building the next generation of mathematicians.

There are no mandatory set hours, but the role is best suited to candidates available between 3:00pm-5pm on at least 3 weekdays. You can indicate any regular unavailability in your application.

Applications: Please note, your application must include the video submission to be considered.

The duties of this role include

Prepare for each session: Watch the introductory video, work through the problems yourself, read the guidance notes and think about how you'll draw the maths out of your pupils.

Lead the Axiom Maths curriculum: Lead sessions that spark curiosity, stretch thinking, and challenge and inspire.

Build a community of mathematicians: Help pupils see themselves as mathematicians and feel part of a larger network of like-minded peers supporting each other

Develop in-school connections: Work closely with in-school staff to tailor your maths circle to their school context and to meet pupil needs

Reporting and feedback:

• Report weekly on pupils' attendance and share feedback on curriculum resources so we can keep improving them together
• Report to schools how your pupils are progressing as mathematicians
• Complete mentor surveys to help shape the programme

General:

• Safeguard and promote the welfare of pupils at all times
• Adhere to data protection, confidentiality and IT policies
• Attend initial and ongoing training and take an active part in our quality assurance process

You should apply if you

• Belief in the value of our mission and align closely with our culture and values:

  • we put our users first

  • we move with momentum towards excellence

  • we feel high ownership and act with high agency

  • we are one team.

• Are passionate about maths and have a strong conceptual understanding of it

• Are pursuing or have completed a STEM degree, or have equivalent experience (for example, through work)

• Have experience working with young people

• Are proactive, flexible and align with the Axiom Maths ethos

You must have

• The right to work in the UK

• Willingness to undergo an enhanced DBS check

• A commitment to equality of opportunity and to the safeguarding and welfare of all pupils

• Willingness to travel regularly within the area (travel expenses are covered)

• Willingness to undertake online training and development

Safeguarding: At Axiom Maths, safeguarding the children we work with is our highest priority. All candidates must be willing to undergo an Enhanced DBS check and provide two professional or academic references.

Equal Opportunities

We don’t want potential candidates to be put off if they believe they do not meet every one of the criteria as described in the person specification. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We would encourage you to apply, even if you don’t believe you meet every one of our criteria.

We are especially keen to receive applications from people whose background is under-represented in mathematics.

Axiom Maths is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.

Fundraising Executive- National Events

Location: Central Bristol or flexible with home working
Salary: £27,000 (pro-rata)
Contract: 9-month fixed-term contract from start date
**All applications must be sent with a CV and cover letter to be considered**

Join us and help make a difference

At Meningitis Research Foundation, we’re working towards a world free from meningitis. Every day, our teams support people and families affected by the disease, while driving research, awareness and global change. We are looking for a passionate and motivated National Events Executive to join our friendly and dedicated fundraising team.

About the role

We are hiring for this role to expand our capacity to deliver our National Events for a fixed period. You will support a portfolio of successful national events. You will be involved in all aspects of the event cycle from marketing and participant recruitment to supporter stewardship and race day logistics. Full training will be provided to help you succeed in this role.

Responsibilities include:

· Deliver best-in-class stewardship (across phone, email, SMS and post) to ensure supporters have the best experience with Meningitis Research Foundation

· Deliver marketing and recruitment strategies to ensure we reach our targeted number of participants for each event

· Lead on a selection of national events – plan, deliver and evaluate these with the support of your line manager

· Inspire individuals with a connection to the cause to take on events for Meningitis Research Foundation to support our vision of a world free from meningitis

About you

We are looking for someone who is enthusiastic, organised and motivated by making a difference. To be successful in this role, you will need to:

· Have excellent written and verbal communication skills, be a strong networker and be confident speaking over the telephone

· Have good organisational and administrative skills

· Be able to prioritise, juggle multiple tasks and work to deadlines

· Be an effective team player with an ability to build strong working relationships

· Be able to demonstrate our organisational values in all areas of your work

Why join us?

We offer a supportive and inclusive working environment with opportunities for development.

· 25 days annual leave + bank holidays

· 6% employer pension contribution

· Employee Assistance Programme

· Employee volunteering opportunities

· Flexible working

· Full training provided to support your success in the role

Application process

All applications must include a cover letter and up-to-date CV. Please link your skills and experience to the person specification in the job pack.

Our internal recruitment team will review your application and reach out to you if they feel you are suitable for the role to organise an interview.

Application closing date: Sunday 9th August 9pm

We advise you to submit your application early - early applications have the strongest chance of securing an interview.

Interview format: 1-stage interview

Interviews will commence the week commencing the 17th of August.

20 hours per week / £28,330 per annum, pro rata / permanent / working hours will be between Monday - Friday, 9am - 5pm.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 98 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 18 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

You will be based at the YMCA office in Eastbourne but will be visiting our 7 properties around Eastbourne each week, meeting with residents in their homes and at the office.

Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 23 August at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Warehouse & Logistics Coordinator

One Can Trust, High Wycombe Part-time | 17 hours per week Salary: £13,600 per annum (£28,000 FTE)

Help keep our food bank running and support people facing food insecurity across South Bucks

One Can Trust is a thriving local charity supporting individuals and families experiencing hardship across South Bucks. Alongside our food bank, we run a clothes bank, toddler groups and a community café. With a dedicated team of 11 staff and over 400 volunteers, we currently support around 360 people each week.

We are looking for a practical, organised and community-minded Warehouse Coordinator to oversee the day-to-day running of our warehouse operation. This is a hands-on role that combines stock management, volunteer supervision, health and safety responsibilities and general warehouse administration.

If you enjoy working as part of a small team, thrive in a busy environment and want your work to make a genuine difference in your local community, we would love to hear from you.

About the role

As Warehouse Coordinator, you will be responsible for ensuring the smooth and efficient operation of the food bank warehouse. Working closely with volunteers and colleagues, you will oversee stock control, donations processing, warehouse organisation and compliance with food safety and health and safety standards.

This role is ideal for someone with warehouse or stockroom management experience who is happy to be actively involved in the physical day-to-day operation.

Reporting to: Operations Manager

Location: One Can Trust, 11b Duke Street, High Wycombe, HP13 6EE

Hours 15 to 17 hours per week (Monday to Friday, ideally 8.30am to 11.30am), plus approximately two flexible hours per week as required for food collections and operational needs.

A full driving licence is essential, along with a willingness to drive the charity's van.

Key responsibilities

Warehouse Operations

• Receive, inspect and record food donations from suppliers, businesses, community groups and members of the public.
• Organise and rotate stock to ensure food is stored safely and efficiently.
• Monitor inventory levels and maintain accurate stock records.
• Ensure adequate stock levels are available for food parcel preparation.
• Maintain a clean, safe and organised warehouse environment.
• Report shortages, surpluses or operational issues to the Operations Manager.

Volunteer Coordination

• Supervise and support warehouse volunteers during daily operations.
• Provide clear guidance and ensure volunteers follow warehouse procedures.
• Work closely with the Volunteer Coordinator to ensure sufficient volunteer cover.

Food Stock Management

• Carry out and review weekly stock checks.
• Identify low stock levels and report requirements to the Operations Manager.
• Liaise with the Finance and Procurement Coordinator regarding purchases.
• Oversee the collection of surplus fruit and vegetables, including undertaking collections when volunteer support is unavailable.

Health & Safety

• Promote and maintain a strong health and safety culture within the warehouse.
• Carry out routine checks, including temperature monitoring and environmental checks.
• Ensure compliance with food hygiene, manual handling and warehouse procedures.
• Act as Deputy Fire Warden.
• Work with external contractors, including pest control and PAT testing providers.
• Escalate concerns and support the implementation of health and safety improvements.

Facilities and Vehicle Management

• Support the upkeep, security and maintenance of the warehouse building.
• Ensure the charity van remains roadworthy, legally compliant and well maintained.
• Liaise with waste management providers and other service contractors.
• Undertake other reasonable duties as required to support the charity's operations.

About you

We are looking for someone who is:

• Experienced in warehouse, stockroom or inventory management.
• Highly organised with excellent attention to detail.
• Comfortable supervising and motivating volunteers.
• A confident communicator who enjoys working with people.
• Practical, proactive and willing to get involved wherever needed.
• Able to identify and solve operational problems quickly.
• Physically fit and able to safely lift items up to 25kg.
• Committed to supporting people experiencing hardship within the local community.
• Adaptable and able to manage changing priorities.
• Competent using basic IT systems, spreadsheets and stock management tools.

A Level 2 Food Hygiene and Safety qualification would be beneficial, although training can be provided.

What we offer

Working at One Can Trust offers the opportunity to make a real difference in your local community while being part of a supportive and friendly team.

We offer:

• Salary of £13,600 per annum (£28,000 FTE)
• 25 days annual leave plus Bank Holidays (pro rata)
• Contributory pension scheme
• Employee Assistance Programme
• Ongoing training and mentoring
• Opportunities to develop new skills and gain valuable charity sector experience
• A welcoming and collaborative working environment

Additional information

The successful candidate will be required to:

• Undergo a DBS check.
• Provide details of two referees.
• Complete relevant induction and training programmes.

One Can Trust is committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process where required.

15-17 hours per week (3 hours per day) Monday to Friday, ideally 08:30 – 11:30 plus up to 2 hours ad hoc for fruit & veg collection / other requirements.

Closing date 6 Aug