CPAG is looking for an IT technical support officer to support and develop an IT improvement and upgrade roll-out across CPAG’s offices in London and Scotland, in collaboration with our external IT support team. The role is varied and the successful applicant has the potential to make impactful enhancements to the IT capabilities of our charity, alongside improvements to the day-to-day working of staff.
This post is a 12 month fixed term contract and will be reviewed towards the end of the contract with potential to become permanent.
For more information and to apply please see our website
NO RECRUITERS
Child Poverty Action Group works on behalf of the one in four children in the UK growing up in poverty. It doesn’t have to be... Read more
The client requests no contact from agencies or media sales.
We are looking to recruit a Data Officer. This is a new role primarily assisting on the ongoing development, maintenance, and operations of the organisation's CRM system (Salesforce). Please apply by completing the attached application form.
Closing date for applications is 9am 01/02/2021.
Magic Breakfast is a registered charity (number: 1102510) in the UK ensuring that no child is too hungry to learn through the provision of heal... Read more
The client requests no contact from agencies or media sales.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of more than 1.6 million children who today will receive Mary’s Meals.
The IT services officer will be responsible for the provision of an IT support service to maintain the Mary’s Meals UK IT infrastructure and provide a customer-focused service to employees and volunteers.
This will involve the daily administration, maintenance, and monitoring of the Mary’s Meals UK IT infrastructure estate, supporting the testing and commissioning of new systems and services, and the delivery of IT projects.
This is a hands-on technical operations role, working closely with internal stakeholders and third-party suppliers. Using infrastructure knowledge, this role will contribute significantly to the continuous improvement towards operational excellence.
Please visit our website to apply by following instructions on Charity Job.
NCT are recruiting for a critical role of Helpdesk Administrator to provide essential IT support to our staff members, Practitioners and Volunteers. This role will be full time for a fixed period February 2021 - September 2021.
The Helpdesk Administrator will need to respond to support queries and issues, solving problems directly, alongside more senior employees or via a service contract.
The majority of our users are currently home-based using cloud-based applications alongside a remote desktop environment. However there is a requirement for the role to be based in our Bristol office to ensure support with equipment and servers are maintained. During COVID restrictions there may be a requirement to attend the office at least once per week, and post COVID restrictions the role will be based solely from the Bristol office.
This is a fantastic opportunity to be part of the team that enables NCT to be productive with Technology. We are looking for someone who has:
- Demonstratable IT Skills including Microsoft 365.
- A strong focus on customer service skills, including empathy, patience, clarity and a commitment to great service levels.
- The ability to remain effective when working under pressure.
- Excellent problem solving skills, able to investigate, learn, test and solve problems using technology.
Please see the attached job description for further information.
We're here to support parents. We give them accurate, impartial information so that they can decide what’s best for their family, and... Read more
The client requests no contact from agencies or media sales.
Are you an experienced AV engineer looking for your next challenge?
Are you interested in working for a progressive and constantly evolving organisation?
Are you also looking to gain IT experience and support our users in a Windows and Office 365 environment?
We’re looking for an AV engineer to help us deliver great events for paying guests at the RSA House, and for our own staff. We want people who are keen to work with hybrid events and who can give the best experience for in-person and remote visitors, in the pre-sales and planning stages, and by supporting the event itself. When you’re not doing events work, you will be working in the IT team, supporting the RSA staff with IT Helpdesk requests.
To find out more about this role, please visit our website.
About Us
We are the RSA. The royal society for arts, manufactures and commerce. We’re committed to a future that works for everyone, a future where we all can participate in its creation. With over 250 years of heritage in making significant social impact, we bring together, our rigorous research, proven change process, influential ideas platforms and our global community of over 30,000 problem solvers united in a desire to deliver solutions for lasting change.
We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas to resolve the challenges of our time.
We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more!
Apply
In order to apply, please click ‘apply for this job’ on the recruitment page of the RSA website and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.
We cannot accept applications via email. All applications will receive an automated response.
The closing date for receipt of applications is 9am, 29 January 2021. Screening calls are expected to take place from 1 February and interviews will be in the week commencing 8 February. A second interview will follow in the week commencing 16 February if you are successful in these initial stages, to be arranged on a 1:1 basis.
Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.
We are the RSA. The royal society for arts, manufactures and commerce. We’re committed to a future that works for everyone, a... Read more
We’re looking for a technical wiz to manage our IT, data, and premises, supporting our sustainability and making sure everyone at Women’s Aid can work effectively.
Ensuring effective management of IT, data, and premises to support the charity’s sustainability. Responsible for software, hardware, data protection, contract management, Health and Safety and Occupational Health. Management of Office Support Assistant.
Women’s Aid is the national charity working to end domestic abuse against women and children. Over the past 44 years, Wo... Read more
The client requests no contact from agencies or media sales.
Leap Confronting Conflict is looking for an IT and Database Senior Officer to provide our growing charity with ICT infrastructure support. This role is essential to the success of the organisation; primarily through excellent provision of a broad range of internal IT support and expertise, also through the involvement in a variety of system change projects that work to improve our efficiencies and the digitisation of our operations and delivery.
Leap has recently invested in a Salesforce redevelopment project and this will be an opportunity to co-ordinate the implementation of training and new process development in this area.
This role will also manage relationships with a range of external consultants and suppliers, and as part of the Finance and Resources team providing organisation wide support.
This is a permanent part time role of 21 hours per week and will be managed by Leap’s Director of Finance and resources. We are keen to encourage flexible working of these hours across the week, specifically to enable provision of daily IT support.
Our 2020-2024, Transforming Conflict Together, strategy sets out our vision to expand our work into new region and communities a... Read more
The client requests no contact from agencies or media sales.
The Project Support Officer role is an exciting opportunity to work across the organisation with exposure to many aspects of our work.
You will provide administrative and support to Global Canopy’s Programme Directors and Managers, enabling them to work efficiently and helping to deliver on ambitious plans at a time of organisational growth. Driving everything forward, and keeping work moving, your actions will directly influence the efficiency and impact of our work.
The role requires someone able to juggle multiple priorities, across different teams, which will call for effective listening and communicating skills. A confident self-starter, you will have excellent IT and organisational skills. As part of your role, you will need to log, manage and analyse information, using Excel, Google Workspace applications, Salesforce, Asana and other bespoke databases. Training for Salesforce and Asana will be provided if you are not familiar.
We would happily consider applications from recent graduates or those starting their career, with the right organisational skills and who are literate with IT/office systems.
Download the recruitment pack to learn more about the role.
A fantastic opportunity has arisen for a full time, IT Systems Administrators to join the IT Team at SSAFA, the Armed Forces charity.
SSAFA, the Armed Forces charity, has been providing lifelong support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 85,000 people in need, from Second World War veterans to young men and women who have served in more recent conflicts, and their families. SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.
About the role
You will be providing multiple layers of end user support (1st and 2nd) to a large user base, both remote and onsite. Under the ethos of innovation and automation first, this role expects and welcomes new ideas and perspectives and is perfect for someone who enjoys learning new technologies. You will be involved in the several stages of the hardware, software, security, and cloud service lifecycle’s.
Our stack: AutoPilot, Office365, MDT, Windows 10, Cloud Security Platforms, HyperV , PoSh Automation, Azure, VmWare, VDI, Managed EUC, Automated User Management Platform
About the team
We are a team of nine with a very diverse pool of talent. We all cover different primary streams of work, but actively avoid siloed functions within the team, and enjoy knowledge and task sharing frequently. One of our core goals is to become a team of multi-disciplined specialists.
About you
To carry out this role successfully you will:
- Have excellent customer services skills
- Possess demonstratable experience in supporting Windows 10 in Hybrid Domain Azure Configuration
- Possess substantial experience in Microsoft Windows networks and active directory services
- Have demonstratable experience with the Microsoft 365 product suite
- Have demonstratable knowledge of and worked with a range of computer hardware, windows operating systems and desktop applications, printers, remote access, and remote-control software
- Have great problem-solving skills, work ethic and willingness to learn
SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Interviews: 15/11/2021 – 26/11/2020 If you are invited to attend an interview you will be required to undertake a technical test as part of the selection process. The test is 30 minutes long and covers basic to advanced support functions and industry knowledge (this will be delivered remotely).
Key Office365 Excel experience
Job Title: Hardware Asset Analyst
Duration: 3months
Contract rate: £100 per day
Location: Teddington (will be on site full time)
Duties
- Walk around Labs and Rooms to complete audit questionnaire on laptop provided.
- Load and run pre-created scripts from a USB stick provided.
- Communicate with Lab Owners and Lab Managers
- Report back findings to the Cyber Team
Skills and Experience
- Technical understanding of IT equipment
- Proficient with Office365 Excel
- Communication and language skills
Please note: Due to the role being onsite PPE will be provided and users must complete a Health and Safety Induction.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Whether you are looking for the right person or the right job, talk to a Hays expert first. Working with Hays gives you the reach and resources... Read more
I am currently recruiting a Project Manager for my charity client to help them to deliver digital and technology projects that enable them to become digital first
This is an opportunity to lead a variety of digital and technology projects that are part of our strategic transformation programme. You will blend solid project management and delivery skills, with service design, digital innovation and change management. You will have a strong interest in digital, technology and user centric design and development.
You will know your SaaS from your IaaS, have your head in Cloud technologies and will be able to navigate your way around Teams, Jira, SharePoint and Aha.
We’re looking for someone with solid experience in delivering digital and technology projects, who puts the user at the heart of the product and can bring diverse stakeholders together to work towards a common goal which will deliver fundamental change in our movement.
Key Accountabilities
- Lead and facilitate the scoping, design and delivery of digital and technology projects, prioritised using a user centric risk-based approach
- Agree project objectives, benefits and plans for delivering these with your project stakeholders
- Define project tasks and manage resource requirements accordingly
- Lead on the creation, ownership and maintenance of project appropriate documentation, (in line with the Scouts P3M Framework), for example; o programme definition documents for programmes o project initiation documents for operational projects o user stories for Agile based projects
- Budgets, Risk Registers, RACI and RAID Logs
- Develop and manage project schedules and progress updates
- Secure adequate resource allocation for projects from line managers
- Support Senior Responsible Owners and Sponsors with governance of programmes and projects
- Manage project budgets, reviewing/costing the procurement of software and hardware from suppliers against budget available
- Provide direction and support to project teams including external suppliers
- Manage effective stakeholder engagement and communications
- Manage quality assurance
- Continuously monitor and produce the required documentation on progress, risks and issues
Person Specification Experience
- Experience of successfully managing and monitoring small to medium-scale digital and technology projects through all stages of their life cycle applying appropriate change, risk and quality management methodologies
- Experience of successfully managing the procurement/design/development or integration of a technology system Experience of working as part of an agile delivery or a product team in a matrixed organisation or working in an ITIL environment
- Experience of leading and motivating multi-disciplinary project teams
- Experience of working for a not-for-profit organisation (desirable)
- Experience of project and business governance platforms, for example, GDPR, PCI DSS, ISO27001 (desirable)
- IT operational experience such as Support/Infrastructure/IT Procurement/ IT Project Management (desirable) Skills, Abilities & Knowledge
- Ability to apply project / programme management disciplines in a flexible manner appropriate to complex change programmes and projects
Support Officer
At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.
Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.
Join our team as a Support Officer
We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.
We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.
We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
The role
We have a fantastic opportunity for a Support Officer to join us in our Islington based supported housing service for young individuals with complex needs. From day one you will work as part of a small, close-knit team to provide exceptional support and prepare the clients for independent living and a positive move on.
• Location: Islington - additional travel to a nearby scheme to offer support
• Salary: £23,001 per annum
• Contract: Full time 6 month FTC with potential to become permanent
• Shifts: Two shift patterns – either 8:00am – 4:30pm or 12:30pm – 8:30pm Tuesday-Thursday. 9:00am – 6:00pm Friday-Monday. Required to work every other weekend.
Your responsibilities will include:
- Carry out assessment to identify and prioritise needs
- Use SMART goal planning to provide needs led holistic support
- Develop and maintain positive links with clients and key stakeholders
- Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
- Support customers to develop the necessary skills to live independently, and to access training, education and work
What you will need to succeed
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:
- Experience of working with vulnerable children and adults with complex needs
- Good communication skills and the ability to engage with, and respect the needs of vulnerable people
- A good understanding of the issues affecting young people with complex needs
- Housing sector knowledge including housing benefit applications
- Good IT skills to manage and maintain administration and recording systems
The offer
Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.
About us
As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.
We welcome applications from everyone.
Support Officer
At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.
Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.
Join our team as a Support Officer
We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.
We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.
We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
The role
We have a fantastic opportunity for a Support Officer to join us in our Hackney based supported housing service for young individuals with complex needs. From day one you will work as part of a small, close-knit team to provide exceptional support and prepare the clients for independent living and a positive move on.
• Location: Elderfield Road, Hackney
• Salary: £23,001 per annum
• Contract: Full time 6 month FTC with potential to become permanent
• Shifts: Week 1: 4 day week, Week 2: 6 day week alternating. Friday–Monday: 10:00am – 6:00pm. Tuesday-Thursday: 8:00am – 4:30pm or 12:30pm – 8:30pm. Required to work every other weekend.
Your responsibilities will include:
- Carry out assessment to identify and prioritise needs
- Use SMART goal planning to provide needs led holistic support
- Develop and maintain positive links with clients and key stakeholders
- Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
- Support customers to develop the necessary skills to live independently, and to access training, education and work
What you will need to succeed
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:
- Experience of working with vulnerable children and adults with complex needs
- Good communication skills and the ability to engage with, and respect the needs of vulnerable people
- Knowledge of the housing sector including benefit applications
- Strong IT skills to manage and maintain administration and recording systems
- Good knowledge of policies & procedures, including: Safeguarding, Health & Safety, Customer Care
The offer
Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.
About us
As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.
We welcome applications from everyone.
For Baby’s Sake Programme Officer
This post is recruiting to the established London Three Boroughs team and will be based at Queen’s Park Children Centre, but will be home-based during COVID-19 restrictions This role is responsible for the establishment, development and maintenance of the team’s administration and case management systems and the collection, collation and input of data for the For Baby’s Sake London and CONNECT teams.
For Baby’s Sake is evidence-based and the quality and analysis of data is central to case management and the delivery and development of the programme.
The post holder will be required to work with The For Baby’s Sake Trust staff at its central office and with multi-agency staff in the London Three Boroughs and in localities where For Baby’s Sake CONNECT is operating.
As a Programme Officer, you will have:
- Excellent communication skills in all formats, demonstrating tact, fluency, clarity and the ability to summarise and convey complex information
- A passion for data and excellent data handling and IT skills, and advanced Excel skills in particular, to play a pivotal role in the collation, storage, analysis and presentation of data related to For Baby’s Sake and its service users
- Organisational flair and discipline, ability to work on own initiative whilst also being a team player
- The initiative, resourcefulness, flexibility and resilience necessary to work in a changing environment
- Willingness to embrace work challenges with the intention of delivering success, by utilising time management skills and the ability to prioritise effectively to meet timescales
For Baby’s Sake is an innovative, therapeutic, trauma-informed programme working with all family members supporting a recovery framework to overcome the devastating effects of domestic abuse, acknowledge and explore unresolved and often complex childhood trauma and change harmful patterns of behaviour to develop a home environment where children can flourish.
There must be a current pregnancy to harness change motivations, a desire on behalf of both parents to co-parent their unborn baby, although they do not have to be in a relationship, and we work with the families until the baby reaches the age of two.
The programme is delivered through area-based teams, including one covering the three London boroughs of Westminster, Kensington & Chelsea and Hammersmith & Fulham. This year a new For Baby’s Sake CONNECT team will work remotely serving families in various locations.
The position is full-time on a permanent contract. Full details, including the job description, person specification and background briefing information can be found in the relevant attachments.
To apply, please click the Apply button for application details.
Closing date: Midday on Monday 25th January 2021
Shortlisted candidates will be informed by close of business on Tuesday 26th January 2021 and interview date will be on Monday 1st February.
Supporting the development of various projects working with diverse communities in Redbridge.
Working closely with the staff team, to plan project timelines to complete on time and within an agreed budget.
Supporting the development and organisation of multiple projects running simultaneously.
See Job Description and Person Specification for details.
The client requests no contact from agencies or media sales.