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Training and Implementation Specialist
We are looking to recruit two people to join a mission-led organisation, supporting a friendly and dynamic team.
The Implementation Specialist role is ideal for ambitious, client-focused individuals, passionate about improving services.
It is an exciting time to join the organisation! The team are testing out new ways of working internally to streamline some of the administrative tasks away from this role, piloting new ways to support clients and even redesigning the training!
Position: Training and Implementation Specialist
Location: Remote (national travel with occasional overnight stays required)
Hours: Part-time, 28-35 hours per week
Salary: £38,972 pro rata
Contract: Permanent
Start Date: Between 8th Dec – 5th Jan TBC with candidate
Close Date: Midday Monday 3rd Nov. The team will be in touch with successful candidates by 7th Nov. At this stage they will send you a task which is expected to take no more than 3 hours.
First interviews: 18th Nov, near London Victoria station. Travel will be reimbursed.
Second interviews: Online, Wednesday 19th or Thursday 20th Nov (short, informal chart). Aiming for final decision is 21st November.
About the Role
You will play a vital role in supporting organisations to embed the Outcomes Star into their practice. This means helping clients make the best possible use of the Star through training, advice and practical support.
You will be a trusted partner to clients by building relationships, facilitating learning and supporting organisations to use the Star well so that it can have the greatest impact.
Core aspects of the role include:
- Engaging new enquiries.
- Onboarding & implementation
- Training & learning delivery
- Account management
- Collaboration & innovation.
- Client engagement
This is a varied and rewarding role for someone who enjoys training, relationship-building, problem-solving, and making a positive impact in partnership with organisations across different sectors.
About You
You will have experience in training, facilitation, and/or implementation support.
You will also have:
- Ability to develop and build strong relationships with both clients and colleagues .
- Excellent communicator with good interpersonal skills; able to work effectively, independently and as part of a small team collaborating well with colleagues.
- Ability to adapt support to different organisations and contexts.
- Flexible; with the ability to work in the ever-changing context of a growing organisation.
- Commitment to reflective practice, learning and continuous improvement.
- Willing to work in an evolving role being shaped by clients’ needs.
- Willingness to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
- Strong self-management skills and motivation with the ability to manage your own workload and work independently. Ability to manage and coordinate simultaneous client relationships and projects, and drive projects forwards to achieve tangible results.
- Adaptable and responsive to client needs, able to take initiative with a creative problem-solving approach.
- Committed to delivering a good service to clients and helping them make a difference to the people they support.
- Good IT skills including MS 365 and Teams.
If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway.
About the Organisation
Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.
What you can expect
- A purposeful, caring and inclusive team operating within an employee-owned trust
- An opportunity to grow and develop yourself through your work
- To be empowered to lead and self-manage with the support of a highly committed team around you
- Opportunities to be involved in projects outside the scope of your role
Benefits include:
- Laptop and mobile phone provided for work purposes
- Open to flexible working arrangements
- Cash health plan
- Generous pension scheme
- Employee assistance programme
- Cycle to Work scheme
- 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
- Enhanced parental and carer’s leave
- Paid volunteering time
- Opportunities for personal development
We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.
You may have experience in areas such as Training, Training and Implementation, Training Officer, Training and Implementation Officer, Training Specialist, Training and Implementation Specialist, Training Coordinator, Training and Implementation Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Land, and the way that it is owned and managed, impacts on all of us. It has different places in all of our histories, whatever our backgrounds or heritage, whether our experience is of public or private ownership, colonialism, dispossession, or migration, the difficulties of making a living in a rural economy or the daily impacts of urbanisation and gentrification. How we currently own, manage and make decisions about land lies at the heart of many of our current social, economic and environmental challenges and injustices.
Shared Assets works with people and land for a just future.
We undertake advice & support, research, movement building, communications and resourcing work to support, mobilise and advocate for the development of models of managing land that create shared social, economic and environmental benefits. We see systems change as a core value of our work and seek to be transformative, both through externally-facing projects and internal approaches and ways of working.
Our research work supports collective learning related to working on and with the land. We communicate our findings through articles, blogs, podcasts, reports, events, and more - building a shared evidence base to support the development of a just land system. Through our research, we seek to make an impact at a local and a systemic level. We want to create conditions that allow people and communities to thrive, and promote care for the land and environment. We do this work on both a commercial and grant funded basis.
The role holder will lead the full range of Shared Assets’ research projects, from scoping and design through to delivery, follow up and evaluation. They will need to have experience of designing and carrying out research and learning activities with a wide range of partners - including academics, community groups, NGOS and local authorities - in collaborative ways. In the past we have worked on research projects of many scales - from large European Union funded consortia, to smaller, one-off pieces which help a local authority or community organisation move forward with their work. Often our research work involves collaborating with a group of other civil society organisations to provide evidence of why change in the land, food and farming system is needed, and generate action on these issues.
The main areas of work are to: manage and deliver funded research projects (or projects with a research component) with partners, reflect with colleagues on what we are learning within and across workstreams as an organisation and sector, use this knowledge to create new ideas for research work, and support fundraising for these, as part of our ‘infrastructure’ role.
For more details please see the full application pack. Apply before 10am on Monday 27th October.
The client requests no contact from agencies or media sales.